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General merchandise clerk vs general sales associate

The differences between general merchandise clerks and general sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a general merchandise clerk has an average salary of $34,415, which is higher than the $29,328 average annual salary of a general sales associate.

The top three skills for a general merchandise clerk include product knowledge, product displays and customer service. The most important skills for a general sales associate are POS, work ethic, and food preparation.

General merchandise clerk vs general sales associate overview

General Merchandise ClerkGeneral Sales Associate
Yearly salary$34,415$29,328
Hourly rate$16.55$14.10
Growth rate1%-
Number of jobs137,799383,009
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 36%
Average age3841
Years of experience--

What does a general merchandise clerk do?

This individual works in the GM section of a store. They interact with customers and assist them as they purchase merchandise. In this role, they are expected to place all special orders and to take stock of all products annually. Other responsibilities of this position include developing merchandise plans and ensuring they are compliant with quality standards. They may also have to evaluate merchandise and ensure credit payments are accurate.

What does a general sales associate do?

The job of a general sales associate is to provide great customer service and increase the revenue of a business. They sell products and services and help customers find the right product. Depending on the retail store, their responsibilities may involve organizing store shelves, answering customers' questions, ringing up purchases, operating the cash register, and greeting customers. They may also be expected to take full charge of the managing of all financial transactions and balancing drawers.

General merchandise clerk vs general sales associate salary

General merchandise clerks and general sales associates have different pay scales, as shown below.

General Merchandise ClerkGeneral Sales Associate
Average salary$34,415$29,328
Salary rangeBetween $27,000 And $42,000Between $21,000 And $39,000
Highest paying City-Washington, DC
Highest paying state-Hawaii
Best paying company-Kaufman Dolowich & Voluck
Best paying industry-Automotive

Differences between general merchandise clerk and general sales associate education

There are a few differences between a general merchandise clerk and a general sales associate in terms of educational background:

General Merchandise ClerkGeneral Sales Associate
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 36%
Most common majorBusinessBusiness
Most common college--

General merchandise clerk vs general sales associate demographics

Here are the differences between general merchandise clerks' and general sales associates' demographics:

General Merchandise ClerkGeneral Sales Associate
Average age3841
Gender ratioMale, 50.2% Female, 49.8%Male, 60.2% Female, 39.8%
Race ratioBlack or African American, 7.5% Unknown, 5.8% Hispanic or Latino, 23.0% Asian, 5.9% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 9.6% Unknown, 5.6% Hispanic or Latino, 18.5% Asian, 7.2% White, 58.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%7%

Differences between general merchandise clerk and general sales associate duties and responsibilities

General merchandise clerk example responsibilities.

  • Provide great customer service while effectively bagging groceries.
  • Collect all carts from outside help cashiers bag groceries for customers and sometimes help the customers take groceries to their car.
  • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
  • Work in almost every department in the Kroger store.

General sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Exhibit rudimentary math skills and advance communication skills when efficiently cashiering in a fast pace environment.
  • Perform minor repairs on Kohl's jewelry like changing watch batteries and removing watch links.

General merchandise clerk vs general sales associate skills

Common general merchandise clerk skills
  • Product Knowledge, 44%
  • Product Displays, 20%
  • Customer Service, 9%
  • Stock Shelves, 6%
  • Sales Floor, 3%
  • Math, 3%
Common general sales associate skills
  • POS, 15%
  • Work Ethic, 14%
  • Food Preparation, 11%
  • PowerPoint, 10%
  • Customer Service, 10%
  • Lead Generation, 9%

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