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The differences between guest service attendants and service team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service team member has an average salary of $27,393, which is higher than the $27,051 average annual salary of a guest service attendant.
The top three skills for a guest service attendant include golf carts, cleanliness and customer service. The most important skills for a service team member are customer service, work ethic, and basic math.
| Guest Service Attendant | Service Team Member | |
| Yearly salary | $27,051 | $27,393 |
| Hourly rate | $13.01 | $13.17 |
| Growth rate | -4% | -4% |
| Number of jobs | 72,078 | 214,808 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 49% |
| Average age | 48 | 40 |
| Years of experience | - | 12 |
The guest service attendant attends to the services of guests at the main door or lobby of an accommodation property. The attendant handles everything concerning guest arrival and departure and may even have to assist in valet parking. You are required to assist guests with their luggage and ensuring they have a pleasurable stay. In addition to that, you may be called upon to perform certain front desk duties and assist the housekeeping and security teams as well.
A service team member is responsible for coordinating closely with the rest of the team to execute a task accurately and efficiently, following the organization's protocols, and maintaining the highest customer satisfaction. Service team members work with various industries, usually employed in customer-facing industries, including financial, healthcare, and food sectors. They are trained to provide the best customer service, help the organization reach its long-term goals and objectives, and generate more revenues.
Guest service attendants and service team members have different pay scales, as shown below.
| Guest Service Attendant | Service Team Member | |
| Average salary | $27,051 | $27,393 |
| Salary range | Between $21,000 And $34,000 | Between $20,000 And $36,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Citi |
| Best paying industry | - | Retail |
There are a few differences between a guest service attendant and a service team member in terms of educational background:
| Guest Service Attendant | Service Team Member | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between guest service attendants' and service team members' demographics:
| Guest Service Attendant | Service Team Member | |
| Average age | 48 | 40 |
| Gender ratio | Male, 38.3% Female, 61.7% | Male, 39.4% Female, 60.6% |
| Race ratio | Black or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.1% Asian, 5.6% White, 59.8% American Indian and Alaska Native, 1.5% | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 20.2% Asian, 7.0% White, 55.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 4% | 7% |