Responsibilities Job Summary: Deliver superior products of high quality and low cost while continuing our commitment to the growth, development and training of our People and continually meeting our commitment to achieve superior service levels. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
What is the work?
Management / Quality Assurance Training:
* Spends majority of the time using independent judgment making employment- and business-related decisions, or effectively recommending such decisions (e.g., product- / department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)
* Supports / models a safety and quality culture (e.g., expectations, education, awareness, discipline)
* Defines / maintains staffing requirements
* Onboards Partners formally on H-E-B culture, policies, and initiatives
* Trains / develops Partners in line with QS 62-01 and the TWI Initiative
* Set expectations, responsibilities, and accountabilities; observes behavior; provides feedback; follows up
* Fosters teamwork and cooperation between departments
* Trains Partners on QMS, EOQ, and division roadmap
* Routinely meets with Partners to capture / address morale, performance, and critical workplace indicators
* Identifies / mentors Partners for succession planning
* Uses GAPs, KPIs, and IDP to develop talent and upgrade leadership division-wide
* Maintains certifications / certifies Partners per QA standards
* Develops / maintains peer relationships
* Assists in driving Facility continuous improvement
* Monitors compliance with internal practices and external policies, procedures, guidelines, and governance
* Provides input on staffing levels; participates in sourcing and interviewing candidates
* Identifies / develops team coordinators
* Processes work injuries; leads root cause analyses (RCA)
* Develops / and administers performance appraisals
* Ensures appropriate awards and recognition
* Supports / drives division initiatives in line with the division business plan and strategic roadmap
* Leads quality discussions and decisions (e.g., MRB, dispositions) via use of quality tools and procedures
* Uses quality tools to drive out cost by influencing facility leadership team
* Prepares quality metric trends / reports to update Facility leadership
* Uses RCA to investigate / report incidents, events, and customer complaints; provides appropriate corrective action in collaboration with Facility leadership
* Oversees / maintains Quality Management System; uses approach deployment results to close compliance gaps
* Establishes / maintains / improves food safety (HACCP) and quality plans in collaboration with Facility leadership
* Leads Facility in auditing activities as an expert, auditor, escort, teacher, and advisor
* Ensures compliance with regulatory requirements and product specifications
* Serves as Facility SQF Practitioner
* Models / fosters a service mentality; supports servicing internal and external customers when applicable
* Supports all new launch / new process projects using applicable quality tools (e.g., FMEA)
* Evaluates service level impact using risk assessment process
* Ensures QA team executes first offline release protocols in an efficient, effective manner
* Adequately controls quality-related expense and labor
* Informs Plant leadership of opportunities to reduce shrink or other forms of waste
* Provides input / assists with preparation and submission of capital requests
What is your background?
* A related degree or comparable formal training, certification, or work experience
* External American Society of Quality certifications: CQA (Certified Quality Auditor) and CFSQA (Certified Food Safety Quality Auditor)
* Successful completion of company-sponsored training and development classes; participation in leadership training
Do you have what it takes to be a fit as an H-E-B QA TL?
* Working knowledge related to application of / compliance with industry regulations, EEOC, and employment laws
* Strong interpersonal skills
* Strong verbal / written communication and presentation skills
* Strong critical thinking and numerical reasoning skills
* Intermediate skills operating internal / external software and systems (e.g., databases, spreadsheets, statistical, QA)
* Ability to manage multiple priorities and shift focus between / tasks; attention to detail
Can you...
* Travel by car or plane with overnight stays
* Work flexible and/or rotating schedules, including overnights, weekends, and holidays
* Work in ambient temperatures ranging from -20F to 100+F; most often they are 65-85F
08-2022
$101k-121k yearly est. 20d ago
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Front End Lead - HSS07 - Fuqua/Beltway - Part-Time
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'
As a Joe V's Front End Lead, you'll ensure accurate, efficient day-to-day operations and a constant workflow on the Front End, ensure compliance with policies and procedures, resolve issues as they arise, work across departments and functions as needed, and foster great customer service.
We are looking for:
* ability to lead a team, or related experience
* advanced customer service skills
What is the work?
Store Lead Operations:
* Applies experience and knowledge to support the Store and Department in Manager's absence
* Leads a team in efficient day-to-day operations and a constant workflow
* Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedules
* Ensures compliance with company, Store, and department policies and procedures
* Assists in all technical areas such as scanning, as needed
* Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed
* Troubleshoots / reports equipment issues
* Ensures adequate levels of product and supplies for day-to-day operations (e.g., cash handling / Business Center forms, supplies)
* Performs Department and cross-functional duties as needed
Compliance / Food Safety / Sanitation:
* Ensures compliance with federal and state regulations and Store and department standard operating procedures
* Cleans / sanitizes department and work areas, sales floor, display cases, prep areas, and equipment
* Complies with all requirements, guidelines, and procedures (e.g., MSB, other governing policies)
* Complies with company security and confidentiality guidelines
* Performs overrides at registers and Business Center following guidelines and policies
* Ensures Cash Control and Business Partners follow SOPs, training, and regulations
* Ensures Money Service Business (MSB) compliance records are accurate, up to date, and stored and rotated correctly
* Ensures daily and weekly Store, Business Center paperwork records are stored and rotated correctly
* Ensures Lotto inventory is performed quarterly, and Lotto machine is filled and functioning
Customer Service / Cash Handling:
* Role models / fosters excellent customer service
* Answers product- and service-related questions; answers calls, directs questions to appropriate department or Partner
* Engages with customers; directs customer traffic as needed
* Stocks / merchandises products effectively to engage customers
Cash Handling:
* Prepares / reconciles tills and cash machines and researches / resolves variances
* Prepares / verifies / checks / maintains all business transactions; researches / resolves business transaction variances; tracks / maintains records of all variances; communicates to Front End Manager
* Performs all approved Business Center transactions; handles exchanges and refunds
* Documents daily paperwork and register readings
What is your background?
* Minimum age 18 (mandatory)
* 6+ months of related experience
* Experience working in a fast-paced, high-volume environment
* Completion of required job skills training, compliance-related training, and division orientation
Do you have what it takes to be a fit as a Joe V's Front End Lead?
* Strong working knowledge of assigned department(s) or area(s)
* Understanding of basic financial workings of assigned department, and how to drive profitability
* Advanced customer service skills
* Strong verbal / written communication and interpersonal skills
* Conflict resolution and influencing skills
* PC skills
* Ability to provide feedback on department procedures
* Ability to be flexible in adjusting priorities
* Ability to manage multiple priorities and shift focus between tasks
* Ability to work a flexible schedule
* Proficiency in Scanner and Business Center duties and skills
Can you...
* Function in a fast paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Safely maneuver around moving mechanical parts
* Constantly* stand, reach at waist, grasp
* Frequently stand, walk
* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, and use fine motor movements
* Occasionally be exposed to wet (non-weather) conditions, ambient temperature, and loud noise
* Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs
* While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
08-2023
$30k-44k yearly est. 5d ago
Grocery Team Leader (Department Manager)
Whole Foods 4.4
Katy, TX job
Provides overall leadership to the Grocery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job Responsibilities
* Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
* Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
* Makes hiring and separation decisions.
* Accountable for monitoring and achieving sales, purchasing, and labor targets.
* Maintains proper product assortment, merchandising, and inventory control.
* Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
* Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
* Sets and achieves the highest standards of retail execution.
* Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
* Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
* Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
* Provides timely, thorough, and thoughtful performance evaluations.
* Consistently communicates and models WFM vision and goals.
Job Skills
* Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
* Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
* Food safety certification. If not currently certified, will commit to completing certification within 6 months.
* Excellent interpersonal, motivational, team building, and customer relationship skills.
* Capable of teaching others in a positive and constructive manner.
* Product knowledge.
* Advanced knowledge of regulatory and safety policies and procedures.
* Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
* Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
* Proficiency with email, Microsoft Office, and operations-related applications.
Experience
* 24+ months retail experience including 12+ months of team leadership experience.
Physical Requirements/Working Conditions
* Must be able to lift 50 pounds.
* In an 8-hour work day: standing/walking 6-8 hours.
* Hand use: single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting and reaching.
* Exposure to FDA approved cleaning chemicals.
* Exposure to temperatures: 90 degrees Fahrenheit.
* Ability to work in a wet and cold environment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.
The wage range for this position is $22.40-$40.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an H-E-B Shelf Edge Specialist, you'll assist the Shelf Edge Manager in efficient department operations, including inventory management, space management, and price image on the shelf edge.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... interpersonal and customer service skills?
HEAD FOR BUSINESS... a strong sense of how what you do affects Customers and our success?
PASSION FOR RESULTS... drive to handle many priorities in a fast-paced work environment?
We are looking for:
* a year of experience in a retail environment
* experience in new item cut-ins, the refresh process, and reviewing plan-o-grams
What is the work?
Inventory Management / Administration:
* Ensures compliance with Store Inventory Management (SIM) and plan-o-gram (POG) SOPs
* Conducts perpetual audits
* Investigates inventory issues
* Executes category refresh requirements for new item placement and Store-assigned category updates
* Assigns a product shelf assignment (PSA) to all plan-o-gram items and displays
* Audits to ensure all plan-o-grams are properly set and current
* Ensures demographic alignment within plan-o-grams
* Conducts shelf edge sanitation
* Processes preliminary exception reports
* Ensures ad, price, and item sign accuracy
* Hangs coupons for total Store; pulls expired coupons
* Prints / replenishes / corrects coupons; creates letters of corrections
* Conducts ad walks and WIC audits
* Processes tags host batch; executes price changes
* Ensures accountability for ad racks and scale checks
What is your background?
* 1+ years of experience in a retail environment
* Experience in new item cut-ins, refresh process, and reviewing plan-o-grams for accuracy
* Primary certification (experience) in a specific shelf edge function (SB1, SB2, SB3)
* MHE certification within 6 months of hire
Do you have what it takes to be a fit as a Shelf Edge Specialist at H-E-B?
* Working knowledge of Symbol usage / application
* Strong customer service and interpersonal skills
* Ability to manage multiple priorities and shift focus between tasks; attention to detail
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Use skid / pallet jacks
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally sit, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold, hot, loud noises, ambient temperatures, wet conditions
* Demonstrate the ability to lift 50 lbs, and manage in excess of 65 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
11-2012
$54k-87k yearly est. 12d ago
Kingwood Dr. & W. Lake Houston Sanitation - Total Store Sanitation Spec - Part-Time
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Total Store Sanitation Specialist, you'll maintain department fixtures and equipment cleanliness, and perform total store sanitation tasks to maintain the Store's cleanliness and safety.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
* 1+ years of experience in maintenance / sanitation
* initiative; willingness to do what needs to be done
* ability to work late evenings and overnight schedules
What is the work?
Sanitation / Maintenance:
* Maintains department cleanliness and safety with a sense of urgency and prioritization
* Deep cleans / disinfects processing areas and departments, including equipment, fixtures, coolers, floors, and drains
* Maintains proper documentation and certification of chemical handling and sanitation verification functions
* Properly uses chemicals and cleaning tools
* Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room
* Applies basic knowledge of product, product handling, and food preparation processes
* Applies basic knowledge of assembly and use of department equipment for sanitation purposes
* Applies knowledge of different types of insects or rodents and placement / use of pest control traps
* Ensures food safety and sanitation standards are achieved by following SOPs
* Communicates maintenance needs, process improvements, problems, or solutions to Store Leaders
Customer Service:
* Works with and around customers; attends to their needs
* Assists customers in the location of product
* Performs all duties of Total Store Sanitation Rep when needed
What is your background?
* Minimum age 18 (mandatory)
* High school diploma or equivalent
* 1+ years of experience in maintenance / sanitation
* Completion of Company Orientation, In-store orientation, Basics of Safety, Annual Food Handler, basic HAZMAT / Chemical Safety certifications upon hire
Do you have what it takes to be a fit as an H-E-B Total Store Sanitation Specialist?
* Knowledge of OSHA Guidelines
* Basic knowledge of product, product handling, and food preparation processes
* Basic knowledge of assembly and use of department equipment for sanitation purposes
* Strong communication skills
* Time-management skills
* Sacking skills
* Ability to prioritize competing tasks; attention to detail
* Ability to learn to operate equipment from various Store departments at a basic level
* Ability to take initiative and do what needs to be done; ability to work under minimum supervision
* Ability to work with a team mindset
* Ability to work late evenings and overnight schedules
* Ability to identify types of insects or rodents and place / use pest control traps
* Customer service-oriented
Can you...
* Constantly* reach at waist, grasp
* Constantly be exposed to wet conditions
* Frequently stand, walk, reach at shoulder, reach at knee, bend, push / pull with arms
* Frequently be exposed to cold conditions
* Occasionally reach overhead, reach at floor, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movements
* Occasionally be exposed to hot, ambient temperatures, and loud noise
* Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
06-2018
$31k-41k yearly est. 5d ago
Inventory Flow (Center Store) Manager - Joe V's Smart Shop - Houston, TX and Surrounding Areas
H-E-B 4.7
H-E-B job in Houston, TX
Joe V's Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V's operates stores throughout Houston Texas. Joe V's offers BIG savings and creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages.
If you enjoy working in a fast paced, process oriented environment, join our team and combine your exceptional leadership skills with our promise to our customers to offer the 'lowest prices at the highest value.'
As a Smart Shop Exempt Department Manager, you will oversee department operations which could include perishable departments, center store, Inventory Flow, Receiving, and Shelf Edge, with a specific emphasis in your area of expertise. (I.e. produce, market, front end.)
What is the work?
Management:
* Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
* Manages people, staffing, and training for area of focus
* Review and analyze financial and performance reports, identifies and follows up on opportunities / issues
* Manages Operational Review Team (ORT) related audits and findings
* Conducts detailed store and/or department walks
* Maintains work instructions for area of focus
* Monitors and reports on inventory estimates and Direct Store Delivery (DSD) accounting
* Utilizes ownership mentality in your department and total store.
* Create weekly schedules to meet the needs of the business
* Operate in a cross functional environment
* Ensure proper order and inventory levels within your department
* Orders product and performs quality control
* Participates in the store leadership team to ensure coordination, integration and alignment of total store plans
* Supports Leadership and Department teams with a total store mindset
Sales / Strategy:
* Manages operations in area of focus; monitors craftsmanship, shrink, safety, and quality assurance
* Creates actionable plans and follows up on 'What Ifs'
* Serves as the Brand Promise Champion
Customer Service:
* Focuses on Partner / customer relationships, collaboration, communication, and education
* Models / cultivates superior customer service across store departments
* Identifies and develops future talent
* Models / promotes active engagement with the Community
Area of Focus / Department
Inventory Flow
* Manages and responsible for center store inventory workflow, including receiving and shelf edge
* Assists in weekly execution of center store merchandiser planner
* Organizes and plans using the daily forecast in relation to inventory work flow
* Leads the inventory flow team to maximize productivity and efficiencies
Front End
* Manages and responsible for overall front end operations
* Ensure customer service with efficient throughput
* Ensure all front end operating procedures are followed
* Manages a large team efficiently
Market
* Manages and responsible for overall meat market operations
* Ensure food safety compliance and Partner safety requirements are followed
* Has a strong knowledge of meat cutting equipment, specialty meat items, and meat cooking techniques
Produce / Bakery
* Manages and responsible for overall produce and bakery operations
* Plans and executes production plans and merchandising programs to drive sales in produce and bakery
* Ensures food safety compliance and Partner safety requirements are followed
Floor (total store)
* Ensures a proper store close, evening replenishment, and appropriate store conditions are maintained
* Accountable for proper level, organization and purchasing of all supplies for Total Store
* Accountable for all safety programs and regulations.
* Accountable for sanitation and pest control programs
* Manages and responsible for Store Recovery Team
What is your background?
* Completion of H-E-B's or JVSS's Management Training Program
* Operational / Retail Management experience
* Leadership experience in a complex environment with multiple direct reports
* Thorough understanding of retail accounting
* Experience in ordering, inventory maintenance, and shrink control
* Leadership skills (people leadership, ownership mentality, know the business, strategic planner, adaptable)
* Interpersonal skills
* Must be able to work a flexible schedule, including night shifts
What training is required?
* Successful completion of JVSS or H-E-B School of Retail Management (SORM)
Can you...
Physical requirements include lifting moderate to heavy loads, bending, pushing / pulling, kneeling, squatting, and standing and walking for long periods of time
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Partner is frequently exposed to moving mechanical parts and equipment in wet, humid, dry, cold and hot conditions.
The noise level in the work environment is usually moderate. This is a fast-paced work environment that includes handling multiple tasks. The work environment will include shifting priorities and assignments in various areas of the store throughout a shift. The environment also includes working with Customers and being attentive to their needs
02-2018
$48k-62k yearly est. 20d ago
Barker Cypress/290-Houston 53 Night Coverage - Overnight Coverage Lead - Full-Time
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an Overnight Coverage Lead at H-E-B, you'll support Store leadership by providing primary overnight coverage and monitoring Partners, departments, and total-Store safety and sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... interpersonal skills?
HEAD FOR BUSINESS... ability to think quickly to problem-solve?
PASSION FOR RESULTS... drive to maintain smooth overnight operations, even in stressful situations?
We are looking for:
* 6+ months of related experience
* problem solving and decision-making skills
* ability to support large groups of Partners
What is the work?
Store Lead Operations:
* Connects / checks in with overnight Partners throughout the Store
* Maintains Store conditions and overnight operations
* May direct work; addresses complaints; resolves issues
* Follows up on production plans and execution of supporting processes
* May oversee / support / coach overnight Partners and teams (e.g., Stocking, Overnight Sanitation, TSST, Production Teams) in lieu of or in addition to respective Leads
* Provides oversight on product handling; ensures handling and cold chain are not damaging product
* Assists with receiving inventory; loads / unloads / moves product
* Applies best practices and H-E-B SOP guidelines
* Ensures successful communication of overnight operations to daytime Leader
* Communicates daily with Store coverage on total store overnight operations
Customer Service:
* Assists with customer complaints; collaborates with department Managers or Store Leaders as appropriate
* Provides / coaches on superior customer service
* Ensures all overnight point of sale transactions are successfully processed; troubleshoot as needed
Compliance / Sanitation / Safety:
* Addresses customer and Partner accidents
* Coordinates compliance with department and Store operating procedures
* May oversee / ensure cleaning and sanitizing of sales floor, display cases, prep areas, and equipment in lieu of respective team Lead
* Manages / confirms facility and equipment (including refrigeration) are properly maintained and in good repair; troubleshoots facility and equipment issues
* Completes time and temperature checks to ensure timely response to refrigeration issues
* Executes emergency management procedures according to company policy
* Handles product integrity and Partner safety
* Confirms compliance with sanitation SOPs / guidelines
* Complies with SOPs related to security, receiving / wareroom, and safety
* Oversees compliance with federal, state, and H-E-B regulations for product freshness, food safety, refrigeration, sanitation
* Performs supervisory responsibilities in accordance with policies and applicable laws
What is your background?
* Minimum age 18 (mandatory)
* 6+ months of related experience
* Experience leading / supporting an overnight team, or large teams in other business areas (preferred)
* Completion of forklift / power jack training (upon hire)
Do you have what it takes to be a fit as an H-E-B Overnight Coverage Lead?
* Knowledge of department production stations, including quality standards, set-up, operation, cleaning, and all equipment maintenance
* Problem solving and decision-making skills
* Interpersonal skills
* Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals)
* Ability to write routine reports and correspondence
* Ability to communicate effectively with customers and/or groups of Partners
* Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form
* Ability to deal with problems involving several concrete variables in standardized situations
* Ability to support large groups of Partners
Can you -
* Constantly* walk, reach at waist, grasp
* Occasionally stand, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold/hot, ambient temperatures, loud noise and wet conditions
* Demonstrate the ability to lift 85 lbs, and manage in excess of 85 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
07-2023
Responsibilities Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'
As a Meat Cutter, you'll help provide the freshest quality products for the customer through a well-stocked and well-maintained department while providing great customer service by performing all job responsibilities with a sense of ownership and team approach. You'll continuously cut, prepare, tray, and merchandise fresh product on a daily basis, while under the supervision of a Meat Cutter I.
We are looking for:
* minimum age 18 (mandatory)
* willingness to stay attentive to customers' needs
* ability to work in a fast-paced, high volume environment
What is the work?
Production:
* Cuts, trims, trays, scrapes meat for display, according to company standards, and while partnered with a Meat Cutter I
* Fill products; chickens, chubs, seasoned meats as needed
* Operates grinder, saw, knife sharpener, tenderizer, slicer
* Weighs / wraps / labels product packages for sale
* Rotates product in meat cooler, sales floor; ensures proper storage practices
* Consistently communicates to ensure the highest quality and freshness standards are met
* Practices safety awareness; safely performs meat cutting duties at all times
* Assists in technical areas as needed
Customer Service:
* Provides great customer service by cutting meat products and labeling appropriately
* Answers customers questions regarding products and assists them with selections
Food Safety / Sanitation:
* Cleans and sanitizes display cases; properly operates / maintains equipment
* Complies with department / store operating procedures and federal / state regulations
What is your background?
* Minimum age 18 (mandatory)
* Experience working in a fast-paced, high volume environment
* Experience in customer service
* Completion of required job skills and compliance-related training
Do you have what it takes to be a fit as a Meat Cutter?
* Working knowledge of JVSS Meat Cutter training aids and SOPs
* Working knowledge of product rotation, department / store sanitation, shrink awareness
* Communication skills
* Customer service skills
* Ability to manage multiple priorities and shift focus between tasks
* Ability to work a flexible schedule
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Constantly* stand, reach at waist, grasp
* Constantly be exposed to cold (non-weather) conditions
* Frequently be exposed to wet (non-weather) conditions
* Frequently push / pull with arms and make movements with ulnar deviation
* Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, and use fine motor movements
* Occasionally be exposed to loud noise
* Occasionally be exposed to fumes or airborne particles, and toxic or caustic materials
* Safely maneuver around moving mechanical parts
* Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
09-2021
$24k-31k yearly est. 7d ago
Manufacturing Maintenance Supervisor
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities H-E-B Manufacturing's goal is to achieve superior self-manufactured products through high quality, low cost products and services. We're committed to the growth, development, and training of our Partners, while continually achieving superior levels of service.
As a Maintenance Team Leader I, you'll support Plant teams in achieving superior self-manufactured products and develop and train Partners to meet our commitment to superior service levels. You'll ensure Plant preventive and predictive equipment / facility maintenance and develop and maintain a repair manual library.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... strong leadership skills?
HEAD FOR BUSINESS... working knowledge related to industry compliance, HACCP, USDA, OSHA, etc.?
PASSION FOR RESULTS... drive to lead and motivate others?
We are looking for:
* a related degree or comparable training or experience
What is the work?
Management:
* Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
* Coaches / trains / develops non-exempt Partners, as directed by Technology Leader
* Routinely offers performance feedback; administers performance management appraisals as required
* Reviews daily labor schedule requirements; balances staffing levels and overtime as needed; eliminates barriers that prevent Partners from achieving Team goals
* Executes tactical and strategic plans and initiatives that impacts maintenance team Partners; gains support for / commitment to those plans
* Implements / enhances plans as needed to achieve Team goals; coordinates efforts of Partners to meet Team goals; reviews results daily with Team
* Identifies / eliminates Muda (e.g., overproduction waste, excess transportation, excess inventory, excess motion, waiting, over processing, defects, underutilized people)
* Identifies / remains actively involved in critical situations; gains input and provides updates to appropriate Leader as needed
* Administers Partner certification in preventive and predictive maintenance
* Provides input to Technology Leaders on staffing levels; gains commitment from the Team; initiates job requisitions; sources / interviews candidates
* Identifies / develops Maintenance Team Coordinators
* Becomes personally involved in every Partner injury
* Assists / supports Technology Leader in developing and implementing a comprehensive skills and training program for Maintenance Partners
Compliance / Maintenance:
* At a team level, monitors established practices to ensure Team Partner compliance with internal / external policies, procedures, guidelines, and governance
* Ensures Partner compliance with Plant Safety Program, work instructions, standards, and product specifications
* Ensures facility and equipment comply with all local, state, and federal regulations
* Ensures all preventive maintenance is done timely and accurately and meets highest maintenance standards
* Executes preventive maintenance schedule to ensure proper maintenance of equipment to meet customer demand efficiently and effectively
* Ensures production and ancillary equipment are maintained in like-new condition
* Ensures correct parts ordering and inventory to conduct scheduled maintenance
* Generates reports to effectively communicate maintenance status and scheduled activities
* Executes / audits the Preventive & Predictive Maintenance Program to improve and move toward a total Plant maintenance concept
What is your background?
* A related degree or comparable formal training, certification, or work experience
* 1+ years of related experience (preferred)
* Experience in high-performance work team concepts
* Successful completion of MWT ATL Program and SORM
Do you have what it takes to be a fit as a Maintenance Team Leader at H-E-B?
* Advanced knowledge of maintenance work / skills
* Working knowledge of compliance requirements in the industry, EEOC, and employment laws
* Working knowledge of HACCP, USDA, OSHA, FDA, and state weight and measure requirements
* Knowledge of operating statements, inventory reports, regulatory reports, CIP computer systems, PLC system, TINA, general computer operations, and financial reports related to one functional area
* Strong verbal / written communication and presentation skills
* Strong leadership skills
* Strong analytical, troubleshooting, and decision-making skills
* Strong skills operating internal / external software systems
* Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail
* Ability to coach and develop others
* Ability to lead and motivate non-exempt Partners
* Ability to read schematics and blueprints
Can you...
* Travel by car or plane with overnight stays
* Occasionally lift 20 lbs or more
* Work overnights, rotating schedules, holidays and weekends
* Stand, stoop, walk, bend, and climb, with or without accommodations
* Work on production floors that are wet and slippery due to product, water, and chemical residues
* Work in facilities with inside temperatures ranging from -35 to 130 degrees
* Work around gaseous materials, including cleaning and sanitation agents and ammonia for refrigerant systems
* Work in facilities with noise level ranges from normal to 100 db
06-2021
$55k-68k yearly est. 20d ago
Floral Manager- Houston and Spring Areas
H-E-B 4.7
H-E-B job in Spring, TX
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a BLOOMS Manager, you'll lead the Store's BLOOMS team to provide superior customer service, while maintaining the department on a daily basis.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners come first?
HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling?
PASSION FOR RESULTS... ability to handle stressful situations in a fast-paced environment while handling multiple concurrent tasks?
We are looking for:
* School of Retail Management (SORM)
* leadership experience
* drive for financial results
What is the work?
Management:
* Spends majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters
* Designs floral arrangements; regularly performs Representative and Specialist duties
* Plans / coordinates / communicates the Corporate merchandising and marketing plan to the Store plan
* Develops / trains future leaders in the School of Retail Management (SORM)
* Prepares work schedules, orders product, controls inventory, monitors department budget / payroll
Sales / Analytics:
* Orders product to maintain inventory; ensures availability of seasonal items
* Promotes Floral events to maximize sales and profit
* Exhibits passion for product and customer service; drives customer engagement for department
* Achieves gross profit budget by preparing projections / forecasts, controlling inventory, managing / reducing costs, and ensuring the accuracy of invoices
What is your background?
* Minimum age 18 (mandatory)
* Completion of School of Retail Management (SORM)
* 1+ years of experience in department / training or equivalent
* Experience creating floral arrangements
* Experience in leadership / management
* Food Safety / SRS certification
* Floral OJT
Do you have what it takes to be a fit as an H-E-B BLOOMS Manager?
* Knowledge of floral products and tools including types of floral products and their characteristics
* Knowledge of floral availability including peak times, seasonal / logistical components of availability
* Understanding of the relationship between availability to price / cost
* Interpersonal and verbal / written communication skills
* Computer skills, including MS Office (Word, Excel), and H-E-B systems
* Ability to build, motivate, and maintain staff
* Ability to manage multiple priorities and shift focus between tasks
Can you...
* Function in a fast-paced, retail environment
* Continuously stand, walk, bend, reach, kneel, squat, reach overhead, and side to side throughout shift
* Regularly work in cooler environment and in wet conditions
* Occasionally lift and carry 40-50 pounds
* Work extended hours and / or rotating schedules
09-2013
IND2022
$35k-42k yearly est. 7d ago
Primary Care Physician - HEB Wellness Outpatient Clinic - Bunker Hill *Sign On Bonus*
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities Click here to learn more!! As an H-E-B Wellness Partner, you're eligible for: * Health/Dental/Vision * 401k with company match * Annual pay review * Partner Stock Plan * Product Discounts * Parental Leave
* Career and Leadership Development
* Paid company holidays
Additional Provider benefits include:
* 5 day CME - reimbursements for CME & License/Certification Renewal
* Med Malpractice
JOB SUMMARY: Physicians provide and manage direct medical evaluation, diagnosis, procedures, and care for Partners.
KEY RESPONSIBILITY & ESSENTIAL FUNCTIONS:
Patient Care:
* Evaluate patients; obtain/study medical histories; document patient and clinical records
* Assess patients; understand patient medical history, assess physical health; examine as needed
* Evaluate effectiveness of current care methods and procedures and suggest improvements
* Educate/counsel patients; explain treatment plan; promote physical health and wellness
* Prescribe/administer/dispense medications and treatment regimens in compliance with state and federal statutes; order laboratory and radiology tests; refer patients to specialists as appropriate
* Discuss potential side effects of medication/treatment; ensure all allergy information is up to date
* Comply/ensure compliance with federal, state, and local legal and professional requirements, and infection control protocols and policies
* Maintain professional/technical knowledge; review professional journals; establish personal network; participate in professional associations
* Collaborate with managing physician and clinic staff to recommend/improve patient care practices, and clinic guidelines and workflow
* Ensure adherence to HIPAA regulations
QUALIFICATIONS
* Intermediate individual contributor in a professional role
* Works independently within an established framework, receiving detailed instructions only on new assignments.
* Possesses specialized knowledge and skills required to perform the role.
* Applies practical knowledge, learned theories, concepts, principles, and methodologies to difficult but non-complex, conventional assignments.
* Majority of work efforts are focused on meeting objectives related to implementation or delivery of processes, programs, and/or policies.
* Builds productive internal and external working relationships.
KEY REQUIREMENTS:
* MD / DO degree from an accredited Medical School
* 2+ years of experience in a Primary Care Physician role (outside of residency) Preffered
* Board certification or board eligibility in a primary care specialty
* Current, active license to practice in Texas
* Current, unrestricted DEA
* Potential for Supervision of 1-2 full-time APP's
* Maintain required continuing medical education
* Advanced interpersonal and counseling skills
* Advanced verbal / written / listening communication skills
* Strong deductive / inductive reasoning and observation skills
* Time-management skills
* Ability to manage multiple priorities and shift focus between tasks; attention to detail; adaptability; flexibility
* Ability to maintain confidentiality
* Ability to work well as part of a team
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodation.
PHYSICAL DEMANDS & WORKING CONDITIONS:
* Function in a fast-paced, office environment
* Work extended hours and / or rotating schedules
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
05-26-2025
$176k-260k yearly est. 20d ago
Brenham True TX BBQ - Food Production Cook - Part-Time
H-E-B 4.7
H-E-B job in Brenham, TX
Responsibilities H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience.
As a Food Production Cook, you'll provide superior fast, fresh, and friendly customer service in a fast-paced restaurant environment. You'll prep ingredients for the kitchen and maintain department and food safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude?
HEAD FOR BUSINESS... commitment to using and improving your culinary skills?
PASSION FOR RESULTS... drive to support your Team's focus on excellence and guest satisfaction?
We are looking for:
* culinary certification, or equivalent culinary training / work experience preferred
* experience in food prep / equipment
* communication and interpersonal skills
What is the work?
Food Service:
* Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs
* Prepackages condiments (sauces, dressings) for prepared food items
* Completes tasks at assigned work station
* Assists in multiple cooking venues
* Assists in technical areas, and with catering orders, as needed
* Performs other duties as assigned
Food Safety / Sanitation:
* Complies with H-E-B food safety and sanitation standards
* Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation
* Maintains sanitation in food preparation areas
* Properly handles, operates, and maintains equipment
* Performs as a team member to help ensure a safe, clean, productive operation
Customer Service:
* Provides internal customer service
* Assists guests as needed
What is your background?
* Minimum age 18 (mandatory)
* High school diploma (or equivalent)
* Culinary certification, or equivalent combination of culinary training / work experience (preferred)
* Experience in food preparation and equipment (preferred)
* Related experience (preferred)
Do you have what it takes to be a fit as an H-E-B Food Production Cook?
* Culinary knowledge
* Understanding of nutritional values and ingredients
* Communication and interpersonal skills
* Reading and writing skills
* Ability to execute high-volume production
* Ability to keep open availability to accommodate rotating shifts including frequent evenings, weekends, and holidays
Can you...
* Function in a fast-paced, retail environment
* Work extended hours and / or rotating schedules
* Safely maneuver around moving mechanical parts
* Constantly* stand, reach at waist, grasp
* Frequently be exposed to fumes or airborne particles, and toxic or caustic materials
* Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction
* Occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise
* Demonstrate the ability to lift 55 lbs, and manage in excess of 80 lbs with a team lift
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
08-2019
$26k-31k yearly est. 12d ago
Deer Park Grocery - Overnight Stocker - Part-Time
H-E-B 4.7
H-E-B job in Deer Park, TX
Responsibilities Would you like to have a built-in workout as part of your job? We need hard-working, night-owl Partners like you. Your energy and stamina are what keep our nighttime crews on track to keep H-E-B shelves stocked and organized while everyone else is asleep. Our success can't happen without YOU!
As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... willingness to work as part of a team, and to do what needs doing to get the job done?
HEAD FOR BUSINESS... ability to juggle multiple priorities and still keep your eye on the details?
PASSION FOR RESULTS... initiative to work hard, and a sense of urgency?
We are looking for:
* someone who enjoys working overnight hours and thrives while working with others
* an adaptable mindset
* a high energy level and stamina; passion for fast-paced work
* someone who enjoys structure and consistency while remaining flexible to the unexpected
What is the work?
Stocking:
* Stocks shelves, refills displays
* Loads, unloads, and moves heavy, bulky products; may unload trucks
* Conditions shelves and products
* Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
* Keeps department clean and well-organized (includes back room and shelves, etc.)
* Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
* Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
* Works efficiently and with a team attitude; complies with / maintains productivity standards
* Takes constructive feedback well; applies learning to future tasks
* May coach / train other Stockers
Customer Service:
* Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
* Learns / models customer service and hospitality, with Customers and Store Partners
* Assists customers in locating product and answering product questions
What is your background?
* Minimum age 18 (mandatory)
* Experience stocking and in customer service (preferred)
* Experience working in a physically demanding job a plus
* Forklift / power jack training (provided upon hire)
Do you have what it takes to be a fit as an H-E-B Night Stocker?
* Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.
* Communication skills; reading / writing skills
* Organization and time-management skills
* Customer service skills; service mentality
* Ability to perform repetitive, physical tasks that sometimes include heavy lifting
* Ability to think on your feet and work with agility
* Ability to work as part of a team to meet nightly goals
* Ability to manage multiple priorities and shift focus between tasks; close attention to detail
* Ability to apply personal discipline to SOPs and leader direction
* Ability to work overnight shifts, including weekends and holidays
Can you...
* Work in a fast-paced, demanding Store environment, while paying close attention to detail
* Perform the following, based on your department
Grocery:
* Constantly* reach at waist, grasp
* Frequently stand, walk, bend
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
Drugstore:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs
Dairy:
* Constantly* reach at waist, grasp
* Constantly exposed to cold temperatures
* Frequently stand, walk, bend
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs
Frozen:
* Constantly* reach at waist, grasp
* Constantly exposed to cold temperatures
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs
General Merchandise:
* Constantly* reach at waist, grasp
* Frequently stand, walk, bend
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
02-2019
$24k-28k yearly est. 12d ago
Parkway Parts Clerk I
H-E-B 4.7
H-E-B job in Houston, TX
Job Summary: Work involves maintaining an inventory of parts for industrial equipment and motor vehicles. Partner is responsible for inventorying, stocking, and issuing parts and supplies and/or purchasing assigned or designated parts and services from vendors.
Essential Functions / Process Responsibilities include the following; other duties may be assigned:
* Performs the duties of Parts Clerk I
* Works under direct supervision and selects from a variety of established procedures to accomplish assigned tasks
* Applies basic and some advanced skills in procedures, techniques, tools, materials, and/or equipment appropriate to area of specialization
* Resolves most questions and problems, and refers only the most complex issues to higher levels
* Use of specialized subject matter knowledge required
* Performs advanced inventory of parts
* Issues parts to mechanics utilizing FIFO
* Opens Work Orders
* Purchases parts and prepares Purchase Orders
* Performs some training
* Performs advanced inventory practices
* Receives parts from vendors
* Picks up parts from vendors
* Issues parts/items to retail customers and internal mechanics
* Purchases parts from established vendors
* Processes returned parts for warranty evaluation
* Performs basic customer service duties
Preferred Education and Experience
* 3+ years of experience in Parts Department
* High school diploma
* MHE certification
* Intermediate skill in MS Office
* Familiar with inventory practices (FIFO, Cycle Counts, Annual Inventory)
* Basic verbal and written communication skills
Preferred Key Competencies
* Effective written / verbal communication and presentation skills
* Strong analytical and project management skills
* Strong organization and time management skills with ability to multi-task and attention to detail
* Ability to work complex issues with management
* Advanced negotiation and influencing skills
* Demonstrate initiative and willingness to take risks
* Possesses personal leadership skills
* Working knowledge and expertise in advanced reporting and KPI's
Physical and Other Requirements
* Function in a fast-paced, retail, office environment
* Travel by car with overnight stays
* Sit for an extended period of time
* Hand / Finger dexterity
* Lift up to 20 lbs. in a regular basis
* Lift 50 lbs. or more on an occasional basis
* Lift 100 lbs. or more on a regular basis
* Work extended hours
* Must be able to work sitting, standing, stooping, bending, or in a prone position.
* Must be able to work with hands over head
* Must be able to climb and work from a ladder
* Work rotating schedules, holidays, nights, or weekends
* Ability to properly wear PPE for an extended time
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
* a high school diploma
* communication and interpersonal skills
* ability to work in a fast-paced environment
What is the work?
Stocking:
* Stocks and rotates items as needed
* Assists with inventory control; loads, unloads, and moves product
* Organizes, cleans, and prepares back area for the night crew and incoming trucks
* Organizes merchandise on pallets to make the department presentable to the public
* Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
* Maintains standards in shrink, safety, inventory control, and sanitation
* Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
* Builds, stocks, maintains, and takes down store displays
* Performs Customer Service Assistant duties as needed
Customer Service:
* Provides superior customer service
* Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Sales:
* Merchandises product effectively
* Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation:
* Cleans and sanitizes sales floor, display cases, prep areas, and equipment
* Properly handles and maintains the operation of all equipment
* Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities / Pre-requisites:
* Beauty:
Knowledge of beauty and cosmetic aids
* Drugstore / General Merchandise:
Prepares tags and signs as needed
* Entertainment:
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games
* Grocery:
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Prepares tags and signs as needed
* Texas Backyard:
Basic knowledge of chemical recommendations
Basic knowledge of the nursery business and plant recommendations
Ability to complete Green Thumb training (H-E-B internal training)
What is your background?
* Minimum age 18 (mandatory)
* High school diploma (or equivalent)
* 1+ years of experience
* Completion of Company Orientation and Safety Training
Do you have what it takes to be a fit as an H-E-B Customer Service Specialist?
* Strong customer service skills
* Reading and writing skills
* Planning and organizing skills
* Communication and interpersonal skills
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Perform the following, based on your Department?
Beauty:
* Constantly* reach at waist, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
* Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
* Occasionally be exposed to cold, loud noise, and wet conditions
* Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs
Drugstore:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to loud noises, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs
Dairy:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold, loud noises and wet conditions
* Demonstrate the ability to lift 40 lbs, and manage in excess of 85 lbs
Frozen:
* Constantly* reach at waist, grasp
* Frequently stand, walk, stoop
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold, ambient temperatures, loud noises, and wet conditions
* Demonstrate the ability to lift 60 lbs, and manage in excess of 75 lbs
Texas Backyard:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet conditions and loud noise
* Frequently be exposed to ambient temperatures
* Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
06-2019
$109k-157k yearly est. 12d ago
Central Market Houston Scratch Bread Baker - Full-Time - Must have baking exp
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities Central Market is seeking a Production Specialist with availability to include days, evenings, and weekends to handle the freshest quality ingredients. Production Specialists work under direct supervision. They will apply basic and some advanced skills in procedures, techniques, tools, materials and/or equipment appropriate to are of specialization. Use of specialized subject matter knowledge required.
* Duties of this position may include:
* Include mixing, shaping, baking, wrapping and stocking of products
* Ensures quality control of all product before sending to sales floor
* Maintains sanitation in the department
* Maintains organization of back storage, freezer, walk-in and production area
* Reads and executes daily production list
* Ability to calculate figures and amounts such as weights, discounts, percentages and volumes
* Provides customer service as required such as answering questions, taking orders on the phone
* Assists in monitoring the quality of goods and monitors shrink
* Orders and receives products and supplies
* Maintains transfer records
* Preps, wraps, prices, sells, and stocks products continuously
* Demos, or prepares customer samples for self-serve
* Provides superlative customers service
* Uses suggestive selling techniques to maximize sales
Requirements:
* Experience with commercial production preferred
* Excellent interpersonal and communication skills
* Ability to handle stressful situations
* Good verbal and written communication skills
* Lift and carry moderate to heavy loads (minimum of 50 lbs.) Bend, reach, push, and pull.
* Ability to work overnight and flexible schedules (days, evenings, weekends, and holidays)
* Ability to inform customers about ingredients
* Values diversity
* Requires 2-5 years of related experience
02-2004
$29k-34k yearly est. 20d ago
Stationary Systems Leader - Ammonia Systems
H-E-B 4.7
H-E-B job in Houston, TX
Responsibilities There's way more to H-E-B than our 400+ Stores. To support our manufacturing and warehouse campus locations, the H-E-B Industrial Facility Services team provides maintenance, repair, and construction in ammonia refrigeration, plant utilities, automated systems, and building services.
As a Maintenance Team Leader I, you'll ensure the safety, reliability, and efficiency of our manufacturing and warehouse ammonia refrigeration and steam systems, and lead daily activities related to operation, maintenance, repair and regulatory compliance of ammonia refrigeration and steam systems.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... ability to create / foster a team that provides superior service?
HEAD FOR BUSINESS... experience / knowledge of a high-level tech or foreman?
PASSION FOR RESULTS... drive to lead cost-effective maintenance efforts?
We are looking for:
* AAS degree and experience, or comparable work experience
* RETA CIRO certification
What is the work?
Maintenance Operations:
* Ensures the safety, reliability, and efficiency of warehouse and manufacturing ammonia refrigeration and steam systems
* Leads daily activities for the operation, maintenance, repair, and regulatory compliance of ammonia refrigeration and steam systems
* Collaborates with customers, engineers, and contractors in the design / construction of new industrial facilities; helps to establish standard specifications
* Administers / maintains the Process Safety Management Program for assigned facilities
* Stays current on / researches new technologies related to the business
* Maintains knowledge of / complies with current regulatory requirements
Management:
* Supports strategic goals of Facility Services; makes daily tactical decisions to substantially impact financial and reliability status of facilities
* Trains / supervises / directs / motivates subordinate stationary operators, assistant operators, and foremen
* Creates a team environment; fosters training / development to ensure Partners provide quality repairs and superior service; sets an expectation of sustained superior performance
What is your background?
* AAS degree plus 3+ years of experience OR
* 5+ years of experience as a high-level technician plus 3+ years of experience as a foreman
* 5+ years of field experience in mechanical system operations, repair and maintenance with boilers, chillers, and controls, plumbing, and electrical
* RETA CIRO certification
* Valid driver's license; a clean driving record
Do you have what it takes to be a fit as an H-E-B Stationary Systems Team Leader?
* Strong written / verbal communication skills
* PC skills, including MS Office (Excel, Word) and a computerized maintenance management system (CMMS)
Can you...
* Travel by car or plane with overnight stays
* Work overnights, rotating schedules, holidays and weekends
* Occasionally lift 20 lbs or more; lift and carry 50 lbs
* Walk long distances; climb ladders / stairs to gain rooftop access; stand, stoop, crawl; work in hot and cold spaces; maneuver around equipment
* Work around industrial facilities, including food, manufacturing, warehousing, transportation, refrigerated
* Respond to emergency situations any time of day or night
09-2018
09-2018
$110k-133k yearly est. 20d ago
Brenham RX Tech - Pharmacy Care Representative - Part-Time
H-E-B 4.7
H-E-B job in Brenham, TX
Responsibilities H-E-B operates over 280 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 6:1 Technician support ratio. Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions.
As a Pharmacy Care Representative, you'll work in a team environment to provide superior customer service that exceeds patient expectations.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... strong team-orientation? willing to pitch in at any moment for any reason?
HEAD FOR BUSINESS... understanding of how your customer service attitude affects our Pharmacy's reputation?
PASSION FOR RESULTS... drive to self-motivate, and work with little direct supervision?
We are looking for:
* experience in retail (preferred)
* strong communication skills
What is the work?
Customer Service / Patient Care:
* Provides / role-models superior customer service; works closely with Pharmacists, Pharmacy Technicians, and Pharmacy Care Representatives (PCRs) to provide excellent patient care
* Promotes / fosters 'Greet, Ask, and Thank' and H-E-B telephone strategies; directs calls to appropriate Partner
* Receives written prescriptions from customers; obtains / verifies demographic and profile-related information; receives refill prescription numbers (by phone and at drop-off counter) and obtains profile-related information; processes written prescriptions and refill numbers into RXEVO
* Generates prescription-related paperwork; files / retrieves / maintains prescriptions in the Will-Call area
* Uses RXEVO at point of sale (POS) system; ensures procedures are followed to deliver prescriptions to correct patients (name, number of orders per bag, etc.)
* Directs customers to counseling window for Pharmacist consultation
* Obtains /returns tills from bookkeeping; processes customer transactions at register
* Maintains manual signature capture receipts; scans into RXEVO in a timely fashion
* Properly processes / clears prepaid prescriptions
* Ensures all prescription deliveries are finalized; prints RX delivery ledger daily
* Completes contact patient queue
* Files / maintains prescription hard copies
* Assists Technicians and Pharmacists to ensure complete, efficient production for the shift
* Participates in / assists with Rx screening events, flu shot scheduling, immunization scheduling, and future medication therapy management (MTM) events
* Checks in / assists customers receiving vaccines using comprehensive vaccine manager (CVM) tool or other professional services apps
* May participate in other professional services activities
Inventory Management:
* Receives OTC inventory; checks delivery for accuracy compared to invoices, contacts H-E-B warehouse or vendor if inventory is short
* Stages OTC inventory; breaks out into stocking sections, including front-of-pharmacy items (e.g., OTC, diabetic supplies)
* Complies with Return to Stock SOP to locate prescriptions via inventory management queue
* Ensures caps, vials, bags, etc., are correctly stocked
* Records fridge and freezer temperature logs
Compliance / Sanitation:
* Complies with HIPAA regulations to ensure privacy and confidentiality of personal health information (PHI)
* Complies with TSBP rules and H-E-B SOPs to ensure patient counseling is provided on applicable prescriptions
* Complies with SOP to process PSE transactions; follows manual process only if electronic system unavailable
* Complies with Central Fill check-in procedures
* Ensures department and work area (inside and outside) comply with presentation, organization, sanitation, and maintenance guidelines
* Removes trash from department; complies with trash compactor processes
What is your background?
* Minimum age 18 (mandatory)
* High school diploma or equivalent
* Experience in retail; experience in pharmacy a plus
* Experience working in a fast-paced environment
* Completion of all required training and certification (e.g., PCR, RXEVO, HIPAA, FWA, MethGuard, diversity, ACR, H-E-B Screener certification, Company orientation)
Do you have what it takes to be a fit as an H-E-B Pharmacy Care Rep?
* Working knowledge of pharmacy-related tasks, H-E-B RXEVO system, register procedures, and H-E-B Pharmacy SOPs
* Strong communication and customer service skills
* Mathematical skills (including calculating measurements)
* PC skills, including MS Office and H-E-B software and programs required by the job
* Cash-handling skills
* Ability to maintain composure in high-stress situations
* Ability to demonstrate strong telephone etiquette
* Ability to manage multiple priorities and shift focus between tasks
* Ability to work in a team environment
* Ability to work with little direct supervision
* Willingness to cross-train
Can you...
* Function in a fast-paced, retail, office environment
* Work rotating shifts, including nights and weekends
* Stand for extended periods (up to 12 hours)
* Regularly lift 30 lbs or more
* Fulfill vision requirements for the job, specifically close vision and color vision
* Maintain H-E-B Rx screener status, including required recertification
12-2021
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Receiving Specialist, you'll support day-to-day operations of the Store's receiving function.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
* initiative; willingness to do what needs to be done
What is the work?
Receiving / Compliance:
* Receives / ensures accuracy of incoming H-E-B / DSD loads
* Oversees wareroom activity; ensures SOP compliance
* Ensures quality of incoming products; physically inspects packages and verifies code dates
* Makes decisions based on established guidelines and standards
* Applies knowledge of vendor / Partner sales floor conditions; communicates to ensure compliance
* Ensures communication of vendor stock conditions / levels to appropriate parties
* Ensures accuracy / completeness of incoming invoices and outgoing credits; researches / resolves unusual billing issues with appropriate party
* Communicates below-standard wareroom, cooler, and freezer conditions to Top Store management
* Uses online tools to ensure vendors are giving consistent, timely credit on DSD merchandise
* Maintains paperwork file system for all departments
* Maintains a return goods station for all damaged product
* Maintains safety guidelines
* Maintains Partner and vendor relations
What is your background?
* Minimum age 18 (mandatory)
* Completion of Company Orientation, Basics of Safety and power jack training, Wareroom Manager certification, Receiving Controller certification (upon hire)
Do you have what it takes to be a fit as an H-E-B Receiving Specialist?
* PC skills, in MS Office (Word, Excel) and H-E-B systems
* Initiative
Can you...
* Constantly* bend, kneel, stand, reach, squat
* Demonstrate the ability to lift loads up to 60+ lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
11-2012
$29k-35k yearly est. 5d ago
Brenham Service - Checker - Part-Time
H-E-B 4.7
H-E-B job in Brenham, TX
Responsibilities Do you enjoy chatting with different Customers every day? H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an H-E-B Checker, you'll get to know our Customers, and treat them to excellent service and community spirit. As a reward for your efforts, we offer lots of opportunities, great pay, flexible hours, fantastic benefits, and the training and education you need to learn, grow, and move your career forward.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... strong customer service skills and a desire to serve?
PASSION FOR RESULTS... willingness to go above and beyond to help your Customers and your work Team?
We are looking for:
* an ability to work in a fast-paced environment while keeping focused on the Customer
* dependability and attention to detail
What is the work?
Customer Service:
* Provides superior customer service; looks for ways to go above and beyond what our Customers expect
* Answers product-related questions for customers, and offers additional or alternative products and services
Cash-Handling:
* Processes customer transactions of goods and services
* Collects cash, check, or charge payment from customer and makes change for cash transactions
* Uses electronic scanner to record prices
* Weighs items, bags merchandise, and redeems food stamps and promotional coupons
* Monitors and manages potential front-end shrink
* Performs Customer Service Assistant duties frequently
What is your background?
* Experience working in a fast-paced environment
* Experience in customer service
Do you have what it takes to be a fit as an H-E-B Checker?
* Courteous, energetic, and helpful attitude
* Precision in scanning and keying; attention to detail
* Ability to get along with others
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Constantly* stand, reach at waist, perform fine motor movements
* Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch
* Occasionally be exposed to cold, hot, loud noise, and wet conditions
* Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs
* Successfully complete Checker training and Alcohol Seller's training
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
09-2018