HEI Hotels & Resorts jobs in Cambridge, MA

About Us The Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with our associates. We truly believe that by taking great care of our associates, in return, associates will take great care of our guests. We empower our associates to achieve their fullest potential, to learn and grow with us in an environment that values internal promotion and other growth opportunities. We are pleased to offer discounted commuter passes, incentive programs, pet insurance, Marriott room discounts for friends and family and many more. We are seeking self-motivated, people-oriented individuals who value guest services. We cherish people who are genuinely passionate about the true definition of hospitality. If this sounds like you, come join our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors. Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats. Essential Duties and Responsibilities Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling. Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. Answer security telephone and safety hotline calls and respond in a timely manner based on priority. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation. Sufficient manual dexterity in hands with or without reasonable accommodation. Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation. Ability to perform duties within extreme temperature ranges with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $24.05 - $24.05 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the job Based at the Mandarin Oriental Boston / within the Engineering Department in Boston, Massachusetts, the Full-Time Central Plant Operator position is responsible for maintaining the safety and comfort of all guests, colleagues, and visitors while maintaining and repairing all of the Major Base Building Mechanical Systems and Equipment in accordance with Mandarin Oriental corporate guidelines and ensure compliance to all local, state and federal regulations. The Central Plant Operator reports to the Chief Engineer and/or Assistant Chief Engineer. As Central Plant Operator you will be responsible for the following duties: * Create a safe and comfortable environment for our guests and colleagues by operating maintaining and repairing all Major Base Building Systems in an efficient manner. * Conduct rounds of the facilities central plants as well as all other mechanical areas. * Daily operation and adjustment of the facilities BAS. * Assist guests and colleagues on all Engineering related enquiries relative to Major Base Building Mechanical systems. * Immediately report any mechanical deficiencies to the Assistant Chief or Chief Engineer for immediate action. * Serve as a member of hotel emergency response team. * Assist Fire Safety Director and conduct related responsibilities. * Comply with all hotel rules and regulations. * Constantly always maintain a high degree of professionalism. * Responding effectively to guests' and internal customers' needs in a proactive and professional manner. * Supporting the Engineering team as instructed. As Central Plant Operator, we expect from you: * A minimum of at least one current Commonwealth of Massachusetts Trade licenses for Plumbing, HVACR, Electrical, Third Class Engineer, First or Second-Class Fireman's. * Able to study and understand complex plans, diagrams & schematics. * A minimum of 2 years' accredited technical education. * A minimum of 3 years' experience in a facilities/maintenance environment. * Excellent written and verbal communication skills. * Experience with Building Automation Systems (DDC) I.E. Siemens Insight, Inn Comm, etc. * Follow the weekly department work schedule. Our commitment to you * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. * Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Compensation The rate of pay for this position is $40.31 per hour. Local Benefits * A competitive salary and benefits packages. * Paid holidays, personal, sick and vacation time. * Meals served while on duty. * Discounted colleague parking available. Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

The Room Attendant is responsible for maintaining the cleanliness and presentation of guest rooms, suites, and assigned service areas in accordance with Mandarin Oriental's standards. This position plays a key role in ensuring an exceptional guest experience by providing a clean, comfortable, and welcoming environment that reflects attention to detail, care, and brand excellence.

based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\. Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\. This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\. + Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\. **How you will collaborate with others:** + You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\. + You will be the central liaison between the hotel, agency partners, and Enterprise partner teams **What projects you will take ownership of:** + Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional work experience in paid media + Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\. + Travel 20%\. **It would be useful if you have:** + Bachelor's degree in marketing, advertising, or a related field\. + Experience working within Salesforce and Adobe Analytics + Professional certifications from Google and Meta\. + A marketing or media agency background, including hands\-on account management experience\. + Located in Chicago, IL area **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_ **Location:** _null_ **Requisition ID:** _COR015G3_ **EOE/AA/Disabled/Veterans**

Resort Sales Representative - Great Wolf Lodge Are you outgoing, energetic, and passionate about helping people create unforgettable memories? Join our team at Great Wolf Lodge as a Resort Sales Representative, where you'll represent a trusted brand and connect guests with exciting vacation opportunities-all in a lively, fast-paced environment. Why You'll Love It Here * Top Earnings: Competitive base pay + commission. Top performers earned over $80,000 annually! * Day-One Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off. * Travel Perks: Enjoy discounted stays at amazing properties worldwide. * Career Growth: Ongoing training and development to help you thrive. * Team Culture: Supportive, empowering, and collaborative-your wins are everyone's wins. What You'll Do * Be a visible and approachable presence onsite at the resort and waterpark complex, engaging directly with guests in a fun, fast-paced environment. * Initiate conversations with guests to promote vacation ownership opportunities. * Convert warm leads into sales through personalized presentations and relationship-building. * Sell vacation packages by identifying guest preferences and offering tailored solutions. * Provide concierge-style service, recommending local attractions and enhancing the overall guest experience. * Collaborate with resort staff to ensure seamless guest interactions and maintain a positive brand image. Flexible Schedule Required: Nights, weekends, and holidays. What We're Looking For * High school diploma or equivalent (college a plus). * Ability to pass a criminal background check and drug screen. * Sales experience is ideal, but a positive attitude and eagerness to learn matter most. * Strong communication skills and relationship-building ability. * Comfortable using computers for daily tasks. * Many of our top-performing sales professionals come from a wide range of industries, including Finance & Investments, Real Estate, Luxury Goods, Fundraising, Entrepreneurship, Premium Automotive Sales, Hospitality & Personal Services, Solar Sales, Mobile Phone Sales, Bartending, and Canvassing If you're passionate about connecting with people and creating memorable experiences, your background could be a perfect fit-even if it's not in traditional sales. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are seeking an accomplished Senior Sales Manager to join our team at the DoubleTree Suites by Hilton Boston Cambridge Strategically located in a prominent urban setting, our hotel features over 300 contemporary guest rooms and 10,000 sq. ft. of versatile event space, including a signature ballroom spanning more than 5,500 sq. ft. This dynamic environment offers exciting opportunities to engage with a wide range of group clients and drive impactful sales success. The ideal candidate will bring a minimum of two years of experience as a Senior Sales Manager within a hotel group sales environment, demonstrating a strong history of converting qualified leads into contracted events. This individual thrives in a fast-paced sales setting, consistently acts quickly on new opportunities, and showcases the property with confidence, creativity, and enthusiasm. A proactive mindset, strong relationship-building capabilities, and a passion for exceeding client expectations are key to success in this role. Shift Pattern: Standard office hours (8:30 AM - 5:00 PM), with required flexibility for early mornings, evenings, and occasional weekend coverage to support client events and activations. Compensation: The salary range for this role is $80,000 - $90,000 annually plus Sales Incentive Plan (SIP), commensurate with experience and qualifications. Additionally, ae are proud to offer a comprehensive benefits package, including complimentary on-site parking, daily staff meals, and access to a supportive and collaborative work environment that celebrates high performance and career development. What are the benefits of working for Hilton?* We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-ZR1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Sets and clears tables. Stocks all service stations and assists food servers with table service. Clears dirty table settings and prepares table for resetting. Resets all service ware as prescribed. Maintains stock and cleanliness of stations. Serves guests beverages, breads and butter to begin their dining experience. Transports all dirty tableware to dishwashing area for proper cleaning. Starting hourly rate\: $19.95 Only guaranteed working one day a week. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview The Front Office Manager is responsible for ensuring the operation of the Front Desk, Uniformed Services and Telephone Communications in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Fundamental Requirements: Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Front Office personnel according to Highgate Hotel S.O.P.'s. Carry Vocera communication device at all times Prepare and conduct all Front Office interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Develop employee morale and ensure training of Front Office personnel and execution of Forbes standards. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, close the house as needed, etc. Attend daily and monthly Rooms Upselling/Merchandizing meetings. Support Highgate core values: passion, innovation, integrity, ownership and community. Participate in required M.O.D. program as scheduled. Review Front Office staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Ensure that no-show revenue is maximized through consistent and accurate billing. Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Work closely with Accounting on follow-up items, i.e., rejected credit cards, employee cashiering discrepancies, etc. Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. Ensure staff greet and welcome all guests approaching any member of the Front Office team in accordance with Highgate Hotel S.O.P.'s. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Create S.O.P.'s and revise existing ones as needed. Ensure sign off of all Service Standards by Position for Front Office staff. Assist in preparation of revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. Operate communication devices efficiently and professionally in communicating with hotel staff. Ensure the proper use of communication etiquette within the department. Coordinate all aspects of the ongoing implementation of The Newbury Boston philosophy of service. Ensure correct and accurate cash handling at the Front Desk. Follow and enforce all Highgate Hotel credit policies. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Establish and maintain key control system. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Front Office Department on their role in contributing to the guest satisfaction and audit scores. Monitor all V.I.P.'s and special guest requests. Maintain required pars of all front office and stationary supplies. Review daily Front Office work and activity reports generated by Night Audit. Review Front Office log book and Guest Request log on a daily basis. Ensure completion of daily MOD checklist. Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Conduct meetings according to Highgate Hotel standards as required by management. Qualifications Education & Experience: 2 years Front Office Manager in a luxury hotel required a 4-year college degree; or a 2-year college degree and 2 or more years or related experience Must be proficient in Windows, Company approved spreadsheets and word processing Experience with Opera Cloud preferred.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Employee Benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Ability to make a difference through our Corporate Social Responsibility activities like Planet 21. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description The primary duties of the Bell person are to help with the check in/ checkout processes, and to accommodate guests during their stay in a pleasant and efficient manner. The Bell person is responsible for helping guests / clients into and out of the property to the best of his or her ability, and for providing the delivery of items to guests on an as needed basis. * Must be able to stand and walk throughout entire shift. * Engage guests waiting in line to check in. * Must be able to work in a team and get along with others. * Approach all encounters with guests and employees in a friendly, service-oriented manner. * Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel. * AM, PM and Overnight shifts required. * Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working. * Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations. * Greet guest in a pleasant manner * Load and unload and offload carts * Escort guests to rooms, explain amenities and safety procedures * Check/ store luggage for arrivals and departures * Deliver messages to meeting rooms * Deliver flowers and packages to guest rooms * Complete room changes * Give directions * Open doors Qualifications * Experience in a hotel or related field or high school diploma preferred. * Long hours sometimes may be required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. * Must be able to convey information and ideas clearly. * Must be able to evaluate and select among alternative courses of action quickly and accurately. * Must work well in stressful, high-pressure situations. * Must maintain composure and objectivity under pressure. Additional Information A team devoted to service and accuracy as they work with team members from other departments in an environment where learning and growth are continual.

Mandarin Oriental, Boston is looking for a Rising Fan to join our Rooms Division. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Boston is situated in the heart of the Back Bay overlooking Boylston Street. Our luxurious 138 guest rooms and 12 suites will set the standard for spaciousness, combining classic Bostonian residential elegance with refined hints of our Oriental heritage. Our spa will introduce Boston to world-acclaimed and unique Mandarin Oriental therapies. About the job Based at the Mandarin Oriental, Boston in the Rooms Department in Boston, the Rising Fan will complete an 18-month rotation across different departments within the Rooms division, including Housekeeping, Reservations, and Front Office. As a Rising Fan, you will be responsible for the following duties: * Ensures Legendary Quality Experience (LQE) standards are fully implemented, maintained and executed throughout the department to meet and exceed guests' expectations and is accountable for achieving the goal of Guest Loyalty and Satisfaction Survey (TrustYou) and Mystery Shopper (LQA). * Supports, creates and promotes a climate of enthusiasm; maintains a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and colleague commitment. Ensures departmental practices are compliant with Mandarin Oriental policies and legal requirements. * Inspects, checks, and releases hotel rooms for arrivals, creates daily task sheets for housekeeping colleagues with special projects and traces, monitors stock in pantries and acts accordingly. * Coordinates within Housekeeping and other departments for arrangement on VIPs' arrivals and departures * Maintains an overview of the daily occupancy, arrivals, departures, traces, and important guests in house. * Trains, coaches and motivates housekeeping colleagues to achieve the highest quality standards. As a Rising Fan, we expect from you: * 18-month commitment to intensive learning and development. * Previous relevant experience within the luxury hospitality industry. * Fluency in English. * Strong overall computer literacy. * Have excellent written and verbal communication skills. * Flexibility: as a Rising Fan, you will be working on a rotating shift basis, up to 40 hours a week. Shift patterns will vary from morning, afternoon and evening/night shifts (including weekends and holidays). Compensation The hourly rate of pay for this position is $29.19. Our commitment to you: * Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. * Rising Fans have the opportunity to complete eCornell distance learning courses for further development. * MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. * Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local Benefits * A competitive salary and benefits packages * Meals served while on duty * Discounted colleague parking available Equal Employer Opportunity Statement Mandarin Oriental Hotel Group provides equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mandarin Oriental Hotel Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. Mandarin Oriental Hotel Group expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mandarin Oriental Hotel Group's colleagues to perform their job duties may result in discipline up to and including discharge. We're Fans. Are you?

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Mix and garnish beverages according to recipe and portion control standards Present and serve beverages to guests Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce Cut, store and ensure product quality of all beverage-related perishables Respond professionally to inebriated guests, as needed

is virtual/remote\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As the Director Global Contract Administration _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands\. Reporting to the VP Group Sales and Strategic Accounts, you will lead group sales contracting template development and Master Service Agreement negotiations with an emphasis on strategic account contracts\. Throughout this process you will partner with account managers within Hilton Worldwide Sales, Legal counsel, and Hilton Hotels to expedite and simplify the contracting process for our hotels and select customers\. You will also assist in the development and finalization of Hilton contracts while supporting a wide array of group contract initiatives\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + You will be the lead negotiator when creating and renewing group templates with Hilton's most important customers, balancing feedback from multiple partners across the enterprise\. + You will be a global subject matter expert when supporting Hilton Worldwide Sales with ad hoc contracting questions\. + You will support hotels by providing training and resources relating to group contracts and our group templates\. **How you will collaborate with others:** + You will engage with key Hilton customers, Hilton Worldwide Sales, Hilton Legal, customer procurement specialists, and leadership stakeholders when negotiating and finalizing group templates\. + You will provide group interactive and recorded contract training for our global hotels and Hilton Worldwide Sales\. + You will meet with customers virtually and live to advance complex negotiations and build relationships\. **What deliverables you will take ownership of:** + You will manage and grow the stable of group contract templates\. This includes full template lifecycle from initial negotiation, tracking, renewal, and retirement\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Ten \(10\) years of professional work experience managing a high volume of work flow + Seven \(7\) years in hospitality, travel, and/or meetings & events + Five \(5\) years of experience preparing and negotiating hotel group sales contracts + Project management experience + Travel \- up to 20% \(domestic travel, with potential to travel internationally\) **It would be useful if you have:** + Background in national sales or large hotel group sales + Experience being in a Director of Sales or Contract Management role + Legal experience **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Director Global Contract Administration_ **Location:** _null_ **Requisition ID:** _COR015H0_ **EOE/AA/Disabled/Veterans**

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

About Us Revere Hotel Boston Common is shaped by the local culture and rebellious, independent spirit fueling Boston since its founding. We are an independent property part of the Curator Hotel & Resort Collection. Highly engaged, dynamic, innovative team members are what brings us all together. We get excited to share the story of Paul Revere's ride and discuss the rich history of Boston. Why choose to work for an independent? Every experience is expected to be crafted, yet never scripted. We offer health, dental, vision, wellness incentives, employee discounts on a variety of goods with You Decide, paid time-off programs and more! Are you excited yet? Apply now! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities * Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. * Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). * Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. * Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. * Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. * Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). * Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. * Move furniture and fixtures throughout the building. * Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. * Exposure to extreme temperatures. * Operation of heavy machinery. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * Hotel experience preferred. * Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation. * Must be able to receive instructions and communicate progress of work assignments. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $29.25 - $29.25 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description A Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. They are also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. They are also responsible for assisting with proper food storage and rotation. * Flexible and long hours sometimes required. * Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. * Ability to withstand temperature variations, both hot and cold Qualifications * High School diploma or equivalent and/or experience in a hotel or a related field preferred. Additional Information * Employee benefit card offering discounted rates in Accor worldwide for you and your family. * Excellent Company benefits including medical, dental, vision and life insurance. * Personalized development opportunities across Accor's extensive brand portfolio. * Ability to make a difference through our Corporate Social Responsibility activities

About Us HEI manages an unparalleled portfolio of leading full-service branded hotels and luxury and lifestyle independent hotels across the U.S. We are the acknowledged experts on upper-upscale, luxury, and premium select-serve hotels in urban, super-suburban, and destination locations. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Rooms Manager-in-Training Program is a fast track career development opportunity for recent college graduates. The Rooms MIT will spend 12 months immersing themselves in both the Front Office and Housekeeping departments. The objective of this program is to provide you with a foundation that will prepare you for a long-term career with HEI Hotels and Resorts. Essential Duties and Responsibilities * Shadow both the Front Office and Housekeeping departments at the assigned hotel. * Complete shifts in each position within the Front Office and Housekeeping departments. * Consistently attend department meetings within the Front Office and Housekeeping departments as well as any leadership meetings at the hotel. * Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping. * Utilize labor management tools to schedule and control labor costs. * Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. * Ensure compliance with Room Standard Operating Procedures and Policies. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job related duties as assigned. Qualifications and Skills * Recent or current graduate of a hospitality program preferred. * Flexibility to relocate for placement after completion of the MIT program. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc. Compensation Salary Range: $17.00 - $25.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

_\*\*\*This role is based at our corporate office in Memphis, TN or Remote\*\*\*_ This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management\. As a Senior Tax Analyst on the Tax Operations team reporting to Tax Operations Manager, you will focus on the preparation, analyzation, and review of the federal and state compliance for our domestic and international entities\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Report activity for the US Tax Compliance \(Forms 1120, 8858, and 5471\) + Ensure compliance is technically and mathematically accurate and all proper disclosures are complete + Ensure compliance files are thoroughly and contemporaneously documented and are maintained in IRS and State audit ready format **How you will collaborate with others:** + Ensure compliance is conducive to support the accounting for income taxes following GAAP \(ASC 740\) and IFRS \(if and when implemented\) + Support the Audit Controversy team with our audits by providing guidance and assistance **What projects you will take ownership of:** + Assist the team in the design and implementation of process improvements, which will lead to acceleration of processes, while maintaining accuracy of calculations and strength of internal controls + Demonstrate an understanding of the US Internal Revenue Code, and experience to research, understand, and document tax technical positions utilizing available research software \(i\.e\. RIA,CCH, BNA\) **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of work experience in corporate or public accounting experience in the area of income tax + Proficient in MS Excel \(v\-lookups and pivot tables\) + Experience working with corporate financials \(i\.e\. PeopleSoft, SAP\) + Fluent in corporate tax software systems \(i\.e\. Corptax, OneSource\) + Understanding of the Internal Revenue Code **It would be useful if you have:** + BA/BS Bachelor's Degree or MA/MS Master's Degree + CPA \(Certified Public Accountant\) + Two \(2\) years of experience in Corporate or public accounting in the area of income tax **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000\-$100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Finance and Accounting_ **Title:** _Senior Tax Analyst_ **Location:** _null_ **Requisition ID:** _COR015II_ **EOE/AA/Disabled/Veterans**

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! A Starbucks Barista/Cashier (Part-Time) is responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Starbucks Barista/Cashier, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest requests in a timely, friendly and efficient manner Brew, sell, promote and prepare beverages according to established recipes and standards Take guest beverage orders and accurately input orders in appropriate point-of-sale system Maintains cleanliness of work area/outlet Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards Requisition, stock and rotate products Secure and store all beverages, food and other equipment items Deposit cash drops, secure and balance bank and sign out/in keys EOE/AA/Disabled/Veterans

About Us Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95. Our Boston/Waltham, MA hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities as well as Wellesley and Regis Colleges. Our brand offers both leisure and business travelers an approachable, upscale experience with best-in-class customer service, that anticipates travelers' needs and delivers what matters most to them. Embassy Suites Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between. Our team members enjoy Snack Carts with occasional trivia and games to win prizes as well as discounted hotel rooms at Hilton and HEI hotels. At the Embassy Suites Waltham, we welcome jeans on Fridays with a small donation to our Make a Difference Committee to use for events in the community. Be a part of a diverse team driven by a passion for outstanding service through authenticity, diversity, and innovation with an organization whose values mirror your own. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities * Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. * Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. * Apply yield management techniques and analyze historical data to maximize revenue and profitability. * Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. * Conduct market research on competitors' products, services, and pricing to inform strategic business plans. * Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. * Build and maintain long-term client relationships, ensuring repeat business. * Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. * Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. * Conduct hotel site inspections and client presentations with professionalism and confidence. * Participate in trade shows, sales blitzes, and networking events to generate leads. * Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. * Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. * Manage A/V equipment as a profit center when applicable. * Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. * Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. * Perform any other job-related duties as assigned. Qualifications and Skills * Prior hospitality experience with specific experience in catering sales is essential. * Minimum 1+ year in catering sales required. * Experience at a similar size and quality hotel preferred. * Proficient in Microsoft Word, Excel, and hotel sales system. * Strong sales and revenue management skills, with the ability to train and motivate peers. * Knowledge of hotel features, benefits, and competitive landscape. * Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. * Strong organizational, problem-solving, and client service skills. Compensation Salary Range: $70,000.00 - $70,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.