HEI Hotels & Resorts jobs in Reston, VA - 193 jobs
Front Desk Agent
HEI Hotels & Resorts 4.3
HEI Hotels & Resorts job in Arlington, VA
About Us The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C. monuments and situated just one mile from Arlington National Cemetery. At Sheraton Pentagon City, we go above and beyond to help you do the same. We foster a fun and collaborative culture, ensuring our associates can perform at their best. Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program. Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist guests with arrival and departure from hotel, while providing positive guests experiences.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
* Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
* Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
* Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
* Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
* Ability to access and accurately input information using a moderately complex computer system.
* Ability to observe and detect signs of emergency situations.
* Ability to establish and maintain effective working relationships with associates, customers and patrons.
* Effective verbal and written communication skills.
* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $20.00 - $21.00
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$20-21 hourly Auto-Apply 60d ago
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Banquet Manager
HEI Hotels & Resorts 4.3
HEI Hotels & Resorts job in Arlington, VA
About Us The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C. monuments and situated just one mile from Arlington National Cemetery. At Sheraton Pentagon City, we go above and beyond to help you do the same. We foster a fun and collaborative culture, ensuring our associates can perform at their best. Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program. Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Essential Duties and Responsibilities
* Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
* Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
* Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality.
* Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
* Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
* Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
* Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* More than two years of post-high school education.
* Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
* Hotel experience preferred.
* Requires working knowledge of HEI banquet/catering food and beverage services, policies, or operations.
* Knowledge of computer equipment.
* Ability to compile facts and figures in accordance with established procedures.
* Must be willing to "pitch-in" and help co-workers with their job duties and be a team player with or without reasonable accommodation.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
* Able to set priorities, plan, organize, and delegate.
* Ability to work effectively under time constraints and deadlines.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
* Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $60,000.00 - $68,000.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$60k-68k yearly Auto-Apply 13d ago
Complex Director of Leisure (Waldorf Astoria Riviera Maya)
Hilton Worldwide, Inc. 4.5
Waldorf, MD job
Job Title: Complex Director of Leisure
Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569
A Complex Director of Leisure manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
What will I be doing?
As Complex Director of Leisure, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Complex Director of Leisure will work to develop the sales group and groom a high‑performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
What are we looking for?
A Complex Director of Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills, wherein it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organizational and planning skills
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale
Additional capabilities and distinctions that would be advantageous:
Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree, in sales, business development or other relevant business field, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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$46k-83k yearly est. 2d ago
Regional Sales Director - Growth & Travel Perks
HHM Hospitality 4.5
Alexandria, VA job
A leading hospitality management company in Alexandria, Virginia, seeks an Area Director of Sales. This role involves leading sales initiatives, developing strategic plans, and enhancing customer relationships to optimize revenue. Candidates should possess strong sales experience in hotel operations, a four-year degree, and proficiency in tools like Excel and Delphi. The company offers various benefits including medical insurance and travel discounts.
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$101k-132k yearly est. 4d ago
Manager, Responsible Sourcing & Sustainability
Hilton Worldwide 4.5
Tysons Corner, VA job
* This role is based at our corporate office in McLean, VA* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Manager, Responsible Sourcing & Sustainability, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services. On the Responsible Sourcing & Sustainability team reporting to the Director, Responsible Sourcing and Suppler Inclusion, you will work on projects including single use plastics reduction and emission reduction projects.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
* Partner with Hilton's ESG teams and regional HSM partners to better engage with purchasing colleagues and bring to life country, regional, and global Travel with Purpose 2030 goals.
How you will collaborate with others:
* Work with Category Managers to form close relationships with high-value and high-risk supply partners to help build improvements and efficiencies in responsible sourcing.
* Build relationships with internal partners in HSM, Brands, Operations, and the ESG Team to ensure understanding of global Travel with Purpose and Source with Purpose frameworks, and work toward 2030 goals.
* Represent HSM with external partners including industry alliances, activists, and other concerned 3rd parties to ensure their understanding of progress on external goals and commitments.
What you will take ownership of:
* Sourcing Data Reporting & Supplier Risk Assessment.
* EcoVadis Program/Questionnaire.
* Support additional programs and projects as needed.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
* Five (5) years of work experience in Supply Chain Management, Procurement, and Sustainability/Sustainable Sourcing
* Experience with EcoVadis
* Travel up to 20%
* Hybrid schedule from McLean, VA
It would be useful if you have:
* Bachelor's Degree in Supply Chain Management, Environmental Science, Sustainability or related fields
* Hospitality industry experience
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
$29k-56k yearly est. 10d ago
Banquet Houseperson - Hilton Arlington National Landing
Hilton Worldwide 4.5
Arlington, VA job
Hilton Arlington National Landing is looking to welcome a Banquet Houseperson! The hotel boasts 393 rooms, three food and beverage outlets, and 23,000 square feet of meeting space. We're less than five minutes from Ronald Reagan National Airport and only three blocks from the metro, providing easy access to downtown DC, just five miles away.
The ideal candidate has hotel, banquets, Busperson, and customer service experience, a flexible schedule, and a spirit to serve!
Pay Rate: $23.98 per hour
Shift Pattern: AM and PM, full flexibility required. Weekends/holiday availability.
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Access to your pay when you need it through DailyPay
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Flexible shifts and days off
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
* Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As a Banquet Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Responsible for set-up and clean-up of banquet functions.
* Sets-up tables and chairs to meet the function specifications.
* Cleans meeting space including washing meeting room walls at beginning of events.
* Vacuums, sweeps, mops, polishes, wipes other areas clean before during and after events.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$24 hourly 7d ago
Front Office Supervisor - Hilton McLean at Tysons Corner
Hilton Worldwide 4.5
Tysons Corner, VA job
The iconic Hilton McLean Tysons Corner is looking for a passionate Front Office Supervisor to join their team! Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three-meal restaurant, bar/lounge, and In Room Dining. With seasonal menus focused on fresh farm-to-table cuisine, our outlets provide an exceptional dining experience.
Seeking a dedicated, hands-on leader to help oversee a team of 7 team members. The ideal candidate will have a strong hotel background in management, will have experience within a 250+ room property and the ability to help lead, coach and mentor a team. Previous Hilton and OnQ experience are preferred
Shift Pattern: Open full availability, need to have flexibility for AMs, PMs and Overnight when needed - holidays and weekends are a requirement
Pay Rate: $27 plus incentives
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
* Oversees front desk operations.
* Provides guest service, guidance and leadership to ensure consistent customer service is provided.
* Assigns and instructs team members in details of work.
* Monitors lobby traffic to make staffing adjustments accordingly.
* Resolves customer complaints.
* Trains, supervises, schedules and assists in evaluating staff.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$27 hourly 23d ago
Steward (Dishwasher)
HHM Hotels 4.5
Arlington, VA job
Opportunity: Steward / Dishwasher Perform dishwashing and kitchen cleaning functions. Your Growth Path Cook or Stewarding Supervisor - Executive Steward or Sous Chef Your Focus * Wash dishes, glassware, flatware, pots and pans. * Operate dishwashing and other kitchen cleaning equipment.
* Place clean dishes, utensils, or cooking equipment in storage areas.
* Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
* Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
* Sweep and wash floors and clean trash cans.
* Sort and remove trash, placing it in designated pickup areas.
* Perform food preparation functions in the event of staffing shortages or during peak periods.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Your Background and Skills
* HighSchool diploma or equivalent preferred.
* Previous stewarding experience required or equivalent training.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends, etc.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$24k-30k yearly est. Auto-Apply 7d ago
Chief Engineer
HEI Hotels & Resorts 4.3
HEI Hotels & Resorts job in Reston, VA
About Us Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication. Our goal is treat each and every associate like family. We offer free lunch, free parking and monthly town halls to show each associate how much we care and how thankful we are for their hard work. We focus on growth and development so that you are able to build your career in hospitality. Apply today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards.
Essential Duties and Responsibilities
* A complete understanding of all building related systems - Electrical, HVAC, Plumbing, Life Safety, IT, etc.
* A complete understanding of all building related equipment - HVACandR, Kitchen, Laundry, Pool, etc.
* Follows company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc.
* Maintains engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials.
* Effectively interview, supervise, train, manage performance, assign tasks and follows-up with engineering staff to ensure maximum productivity.
* Maintains accurate records and filing system to support RandM Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc.
* Maintains all Engineering Spaces in a safe, clean, organized, energy efficient manner.
* Tours hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions.
* Considered the property expert on all Life Safety related items, trains all managers in these areas.
* Has a firm understanding of all Brands related issues and procedures.
* Has a firm understanding of all Brand related GSS, GSI, AYS, DTS problem tracking procedures and is working to correct them.
* Has a basic understanding of elementary accounting procedures.
* Has a basic understanding of PC operation and a working knowledge of Micro Soft Office Software programs and internet use.
* Ability to remain calm in stressful situations, seen as a strong leader through-out hotel.
* Remains current on related technology advances that would enhance operations.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job duties as assigned.
Qualifications and Skills
* Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
* 3+ years of hands-on experience at a comparable location. All HEI Chief Engineers are working Chief's.
* Hotel experience preferred.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
* ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation.
* Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$112k-149k yearly est. Auto-Apply 24d ago
Executive Sous Chef
HEI Hotels & Resorts 4.3
HEI Hotels & Resorts job in Herndon, VA
About Us Join our award-winning family at the Hyatt Regency Dulles, where taking care of our people is the foundation for our success. We are proud to share our 99.22% associate satisfaction score. We offer a fun and supportive work environment, outstanding training and development and advancement opportunities, competitive pay and benefits, free parking, and Hyatt's and HEI hotel's discount programs. We embrace diversity in the workplace and create an inclusive environment for all. We plan fun and engaging monthly activities, an abundance of awards & recognition programs, annual picnic and holiday practices, and a yearly- appreciation week for each department. Our Team is a 4x Convention South Reader's Choice Award Winner, and a 2024 TripAdvisor Travelers' Choice Award Winner. Twice quarterly recognized Hyatt Elite Performer Hotel for Hyatt America's Regency Portfolio in 2024. We show care for our Team and Guests with our achieved GBAC STAR Facility Accreditation in 2021 for cleaning and disinfecting to a higher standard. Our newly renovated hotel is minutes from Dulles International Airport in Herndon, Virginia, featuring 316 suite-style guest rooms and a 30,000-square-foot LEED-certified, IACC conference center. We would love to talk to you about your next career move!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Essential Duties and Responsibilities
* Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards.
* Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate.
* Schedule and manage the maintenance/sanitation of the kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
* Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved.
* Promote the Accident Prevention Program to minimize liabilities and related expenses.
* Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus.
* Should assume the responsibilities of the Executive Chef in his/her absence.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Two+ years of post high school education, culinary education is desirable.
* Five+ years of employment in a related position.
* Hotel experience preferred.
* Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
* Ability to work effectively under time constraints and deadlines.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$57k-81k yearly est. Auto-Apply 7d ago
Senior Manager Corporate Procurement
Hilton Worldwide 4.5
Tysons Corner, VA job
* This role is based at our corporate office in McLean, VA* This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement add value to the hospitality industry with over 13 billion dollars of spend influence, over 3000 suppliers under management, and ensuring the support of our supplier diversity and responsible sourcing goals. As a Senior Manager, Corporate Procurement reporting to the Director, Corporate Procurement, you will support Hilton by partnering with our Marketing, HR, and Brands teams to help influence and guide programs with unique and distinctive services. You will manage the strategic sourcing of indirect corporate spending across the Marketing, HR, and Brand functions, build the partnership with Finance and assist our extendable Group Purchasing Organization agreements outside of Technology services. Together, you will improve the development and coordination of these spend categories to advance our goals with supplier partners while collaborating with internal and external partners.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
What your day-to-day will be like:
* Use expertise in category management to develop and execute strategies for spend categories, evaluating efforts to ensure the effectiveness and cost-efficiency of large supplier contracts and projects.
* Lead and facilitate the complete RFx process while managing multiple projects and providing routine status updates to stakeholders.
* Lead contractual negotiation and execution activities with in-house legal for all key partner sourcing needs.
* Demonstrate excellent presentation and speaking skills to engage and effectively support business functional leaders while cultivating partnerships with important supplier partners.
How you will collaborate with others:
* You will partner with cross-functional Team Members to enhance adherence to Procurement processes.
* Provide a data-led approach to assist supplier analyses and RFx capability comparisons.
What projects you will take ownership of:
* End to end project management across noted areas of responsibility.
* Driving cost efficiency initiatives where available across vendor agreements.
* Identifying distinct contractual opportunities to support our GPO community.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
* Seven (7) years of Indirect Procurement, Supply Chain, Strategic Sourcing, and/or Management Consulting experience
* Two (2) years of experience in sourcing and contract negotiations
* Experience with advanced Excel features to analyze large sets of data
* Experience working within a large, global, matrixed organization
* Experience with Coupa or other leading procurement platforms
It would be useful if you have:
* MA/MS/MBA Master's Degree
* Five (5) years of business or strategy consulting experience
* Hospitality Industry or Brand experience
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
$84k-112k yearly est. 31d ago
Cook
HEI Hotels & Resorts 4.3
HEI Hotels & Resorts job in Reston, VA
About Us Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication. Our goal is treat each and every associate like family. We offer free lunch, free parking and monthly town halls to show each associate how much we care and how thankful we are for their hard work. We focus on growth and development so that you are able to build your career in hospitality. Apply today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Prepare food of consistent quality and assist in kitchen functions.
Essential Duties and Responsibilities
* Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
* Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
* Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures.
* Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked.
* Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
* Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards.
* Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation.
* Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
$34k-41k yearly est. Auto-Apply 17d ago
Senior Leisure Sales Manager
Hilton Worldwide 4.5
Tysons Corner, VA job
is virtual/remote (US Based)* As a Senior Leisure Sales Manager, you will support the efforts to drive revenues as it pertains to Consortia and Wholesale. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
* Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Paid parental leave for eligible Team Members, including partners and adoptive parents
* Mental health resources including free counseling through our Employee Assistance Program
* Paid Time Off (PTO)
* Learn more about the rest of our benefits
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate.
Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
* Manage the Leisure Consortia and Wholesale Accounts.
* Travel on sales missions, focused on Key feeder markets.
* Attend Luxury Tradeshows that have the greatest impact on sales.
* Work with DOSM to strategize priorities to drive leisure sales revenues.
* Site Inspections when on Property.
* Host FAMs when on property.
* Marketing initiatives with each Consortia.
How you will collaborate with others:
* Support the front desk and reservations with updates on Promotions and Special Offers.
* Work with the Property Sales Team- to strategize new ideas to drive room revenue.
* Work with Hilton Worldwide Sales on collaborations to drive leisure sales.
What you will take ownership of:
* Achieve the Consortia and WS Sales Budget.
* Connect with Travel Advisors and ensure their requests are being handled effectively.
* Cultivate strong relationships for the benefit of the hotel.
* Curate FAMs onsite.
* Strategize all leisure sales initiatives with DOSM and DORM.
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
* Two (2) years of work experience in luxury leisure sales
* Luxury Resort experience
* Luxury Consortia experience
* Travel up to 50% of the year
It would be useful if you have:
* Bilingual in English and Spanish (written and spoken proficiency)
* Experience in Latin America
* Prior experience working from US, supporting a property team in another region
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program ("Wellthy"), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $80,000 - $110,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) consistent with other team members at the same level and/or position within the Company. #LI-REMOTE
$80k-110k yearly 2d ago
Bus Person
HHM Hotels 4.5
Frederick, MD job
Opportunity: Bus Person Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards. Potential Career Path Food Runner - Restaurant Server- Restaurant Floor Manager
Essential Job Functions
* Clear dirty table settings and prepare table for resetting.
* Maintain stock and cleanliness of stations for all meal periods.
* Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
* Transport all dirty tableware from dining room to dishwashing area.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
* Perform other duties as requested by management.
Position Requirements
* High School diploma or equivalent.
Work Environment and Context
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$22k-28k yearly est. Auto-Apply 17d ago
Convention Service Manager
Highgate Hotels 4.5
Arlington, VA job
Compensation Type Yearly Highgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
The Westin Arlington Gateway is perfectly located two blocks from the Ballston Metro Station, offering guests the convenience of reaching the nation's Capital in just minutes. See historic monuments and museums, shop trendy Georgetown, slip in a round of golf after your meetings, or enjoy a day in DuPont Circle just a metro ride away. The hotel features 338 modern guestrooms (including 14 suites) with modern amenities.
Overview
The Convention Services Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. He/she is expected to market ideas to promote business.
The Convention Services Manager is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business.
Responsibilities
Responsibilities:
o Anticipate client and individual guest needs associated with execution of event
o Resolve complaints and requests to client satisfaction.
o Maintain complete knowledge of daily scheduled group functions, times, locations, amount of people and specified requirements.
o Review sales and labor costs for previous day; resolve discrepancies with Accounting. Track actuals against budget.
o Manage group room blocks up until contracted “cut off”
o Prepare accurate deposit invoices
o Review Final bill for completeness and accuracy.
o Prepare and distribute, in a timely manner, accurate Banquet event orders.
o Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
o Prepare and submit required reports in a timely manner.
o Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence.
o Know meeting room setups and capabilities.
o Know sleeping room configurations and types.
o Respond to requests by Meeting Planners immediately.
o Use the Partnership Agreement to meet client needs.
o Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering.
o Interact with outside planners, vendors for event setup.
o Maintain pricing integrity and propose upscale menus for clients.
o Create, review and revise rooming lists and VIP lists.
o Manage existing accounts and follow up with client re-solicitation to capture future business.
o Work with other F&B managers and keep them informed of F&B issues as they arise.
o Manage the function book and adjust space in order to ensure maximum potential revenue.
o Be visible on the floor and assist staff as needed during functions.
o Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.)
o Plan and execute holiday and special events in conjunction with the Director of Catering.
o Use feedback from Meeting Planner evaluations to improve service and quality.
o Participate in required M.O.D. program as scheduled.
Qualifications
Education & Experience:
o Bachelor's degree in Hospitality, Business, Marketing, or related field (preferred).
o Minimum 5 years of hotel sales experience, with at least 2 years in a Conference Services Manager role (Preferred).
Preferred Skills:
o Marriott Consolidated Inventory System “CI” experience a plus
o Ability to work independently and as part of a collaborative team.
o Strong organizational and time management skills.
$51k-63k yearly est. Auto-Apply 4d ago
Night Auditor
Highgate Hotels 4.5
Gaithersburg, MD job
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn Gaithersburg
9721 Washingtonian BlvdGaithersburg, MD 20878 Overview
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
Responsibilities
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Must be willing to cross train in other accounting or hotel-related areas.
Must be able to prioritize job functions in order to meet deadlines.
Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
Audit and reconcile financial and statistical reports.
Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
Prepare and distribute month-end reports.
Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
Prioritize job functions in order to meet deadlines.
Ensure accuracy of all numbers reported including statistics.
Input and update financial information into corporate communications network.
Perform daily, weekly, monthly and annual data processing system functions as required.
Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
Ensure overall guest satisfaction.
Respond to governmental inquiries upon receipt.
Handle guest requests
Qualifications
High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
Guest Service Experience preferred.
Computer knowledge/skills required.
Flexible and long hours sometimes required.
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Late/Overnight shift
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.
$33k-39k yearly est. Auto-Apply 60d+ ago
Steward (Dishwasher)
Hersha Hospitality Management LP 4.5
Arlington, VA job
Opportunity: Steward / Dishwasher
Perform dishwashing and kitchen cleaning functions.
Your Growth Path
Cook or Stewarding Supervisor - Executive Steward or Sous Chef
Your Focus
Wash dishes, glassware, flatware, pots and pans.
Operate dishwashing and other kitchen cleaning equipment.
Place clean dishes, utensils, or cooking equipment in storage areas.
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
Sweep and wash floors and clean trash cans.
Sort and remove trash, placing it in designated pickup areas.
Perform food preparation functions in the event of staffing shortages or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Your Background and Skills
High School diploma or equivalent preferred.
Previous stewarding experience required or equivalent training.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends, etc.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
$24k-30k yearly est. Auto-Apply 6d ago
Director of Sales and Marketing - Franchise
Hilton Worldwide 4.5
Arlington, VA job
Job Requirements Hilton Arlington Rosslyn at The Key is a 331-room hotel located in the heart of Arlington's vibrant Rosslyn neighborhood. The property features a full-service restaurant, lobby bar, grab-and-go market, and 30,000 sq. ft. of versatile event space. Open since Fall 2025, the hotel is owned and operated independently by Dittmar Company and functions as an independent Hilton franchise.
Position Overview:
The Director of Sales leads the hotel's sales and marketing department, driving revenue growth while fostering a strong, collaborative team culture. The role focuses on strengthening internal partnerships, mentoring staff, and building long-term relationships with clients, local organizations, and strategic business partners. Reporting to the General Manager, the Director of Sales plays a key role in shaping the hotel's sales strategy and overall market presence.
Key Responsibilities:
* Develop and execute sales strategies to maximize revenue across all segments, including corporate, group, and transient business.
* Mentor, coach, and develop the sales and marketing team to ensure high performance, accountability, and collaboration.
* Strengthen internal relationships with operations teams, including Banquets, Culinary, and Front Office, to deliver exceptional guest experiences.
* Maintain and expand relationships with local organizations, including the Rosslyn BID, Arlington Chamber, and other business partners, to drive new business opportunities.
* Produce accurate, timely reports to track sales performance, forecasts, and market trends.
* Lead outside sales efforts, including site visits, client presentations, and relationship building.
* Collaborate with hotel leadership on pricing, yield management, and marketing initiatives.
* Contribute to departmental processes, standards, and training programs to ensure consistent and efficient operations.
* Perform other duties as assigned by the General Manager or management team.
Work Experience
Qualifications:
* Minimum 5 years of proven hotel Director of Sales experience, ideally in the Northern Virginia or Washington, D.C. markets.
* Track record of building and leading high-performing sales teams.
* Strong business communication, negotiation, and presentation skills.
* College degree or relevant experience.
* Proven ability to balance results-driven sales with strong internal collaboration and team development.
* High work ethic, self-motivated, and detail-oriented.
* Proficiency in Microsoft Office Suite; experience with Delphi, Meeting Broker, OnQ/Pep is a plus.
* Hilton experience preferred.
* Ability to work flexible schedules to meet business needs, including occasional travel for conferences and events.
* Ability to maintain confidentiality and cultivate strong relationships with guests, staff, and colleagues.
Benefits
Benefits:
* We offer a comprehensive full-time benefits package including medical, dental, vision, 401(k), life insurance, paid time off, holiday pay, bonus opportunities, and the GO Hilton travel discount program.
Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
$79k-118k yearly est. 16d ago
Front Office Supervisor - Hilton McLean at Tysons Corner
Hilton 4.5
McLean, VA job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The iconic Hilton McLean Tysons Corner is looking for a passionate Front Office Supervisor to join their team!
Located in the heart of Fairfax County's business district, our AAA Four Diamond hotel has a three-meal restaurant, bar/lounge, and In Room Dining. With seasonal menus focused on fresh farm-to-table cuisine, our outlets provide an exceptional dining experience.
Seeking a dedicated, hands-on leader to help oversee a team of 7 team members. The ideal candidate will have a strong hotel background in management, will have experience within a 250+ room property and the ability to help lead, coach and mentor a team. Previous Hilton and OnQ experience are preferred
Shift Pattern: Open full availability, need to have flexibility for AMs, PMs and Overnight when needed - holidays and weekends are a requirement
Pay Rate: $27 plus incentives
The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune!
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials
(ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
Oversees front desk operations.
Provides guest service, guidance and leadership to ensure consistent customer service is provided.
Assigns and instructs team members in details of work.
Monitors lobby traffic to make staffing adjustments accordingly.
Resolves customer complaints.
Trains, supervises, schedules and assists in evaluating staff.
$27 hourly Auto-Apply 22d ago
Bus Person
Hersha Hospitality Management LP 4.5
Frederick, MD job
Opportunity: Bus Person
Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.
Potential Career Path
Food Runner - Restaurant Server- Restaurant Floor Manager
Essential Job Functions
Clear dirty table settings and prepare table for resetting.
Maintain stock and cleanliness of stations for all meal periods.
Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
Transport all dirty tableware from dining room to dishwashing area.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent.
Work Environment and Context
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.