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The differences between help desk administrators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a help desk administrator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a help desk administrator has an average salary of $49,798, which is higher than the $38,859 average annual salary of a certified medical technician.
The top three skills for a help desk administrator include customer service, desk support and troubleshoot. The most important skills for a certified medical technician are patients, vital signs, and CPR.
| Help Desk Administrator | Certified Medical Technician | |
| Yearly salary | $49,798 | $38,859 |
| Hourly rate | $23.94 | $18.68 |
| Growth rate | 5% | 5% |
| Number of jobs | 130,180 | 164,424 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 28% |
| Average age | 43 | 44 |
| Years of experience | 2 | 12 |
Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.
Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.
Help desk administrators and certified medical technicians have different pay scales, as shown below.
| Help Desk Administrator | Certified Medical Technician | |
| Average salary | $49,798 | $38,859 |
| Salary range | Between $34,000 And $71,000 | Between $28,000 And $53,000 |
| Highest paying City | Washington, DC | Denton, TX |
| Highest paying state | New Jersey | Alaska |
| Best paying company | Houlihan Lokey | Favorite Healthcare Staffing |
| Best paying industry | Finance | Health Care |
There are a few differences between a help desk administrator and a certified medical technician in terms of educational background:
| Help Desk Administrator | Certified Medical Technician | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 28% |
| Most common major | Business | Nursing |
| Most common college | Stanford University | University of Connecticut |
Here are the differences between help desk administrators' and certified medical technicians' demographics:
| Help Desk Administrator | Certified Medical Technician | |
| Average age | 43 | 44 |
| Gender ratio | Male, 74.3% Female, 25.7% | Male, 20.4% Female, 79.6% |
| Race ratio | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3% | Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 9% | 8% |