Hilton jobs in Ponce, PR - 84 jobs

Manager Quality Assurance
Hilton 4.5
Hilton job in San Juan, PR
_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program $ESPP$ \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off $PTO$ + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and communications made internally, both verbally and in written communications\. + Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\. + Participate in Consistency exercises\. + Participate in activities outside of QA to gain a better knowledge of other departments\. **How you will collaborate with others:** + Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\. **What projects you will take ownership of:** + Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five $5$ years of management experience \- Hotel Operations + Three $3$ years of experience as a General Manager, Executive Committee Member, or Director + Valid Driver's license + Travel 90% of the time **It would be useful if you have:** + BA/BS Bachelor's Degree + Fluency in a foreign language + Food Safety certification + Project management skills + Working knowledge of product replacement cycles, renovations and physical upgrades + Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand + Current resident in the states of Ohio, Missouri, Texas, or Louisiana **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands $**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf$ if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan $ESPP$ where you can purchase Hilton shares at a 15 percent discount, a 401$k$ savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program $"Wellthy"$, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive $Bonus$ Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Brands_ **Title:** _Manager Quality Assurance_ **Location:** _null_ **Requisition ID:** _COR015IF_ **EOE/AA/Disabled/Veterans**
$75k-100k yearly 29d ago

Looking for a job?

Let Zippia find it for you.

Paymaster
Hilton Worldwide 4.5
Hilton Worldwide job in Ponce, PR
A Paymaster with Hilton ensures that all payroll processes are handle with extreme confidentiality and protection of the team members' information. Processes hours and payroll for all exempt and non-exempt team members. Reviews the accuracy of payroll and deductions, reporting all discrepancies to supervisor. Prepares payroll reports, conducts annual record retention procedures, assists in processing quarterly, year-end closings (Disability, W-2's). Processes tips and gratuities. What will I be doing? The Paymaster will be responsible for performing the following tasks to the highest standards: * Use the corresponding information systems to complete payroll responsibilities * Ensure accuracy with the input of hours to the payroll system * Maintain all payroll related records for the use of accounting * Ensure team members queries are resolved on a timely basis * Input month end payroll and overtime accruals * Determine payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment and workers compensation payments. * Complete the month end process, as it relates to payroll costs, and ensure all work is completed on time with all relevant accounts reconciled * Submit all necessary reports for manager's approval and maintain general ledger with regard to payroll transactions * Ensure payroll processing and month end reports are timely and accurate * Monitor actual hours and prepare different reports, as requested by division Manager * Build a strong relationship with the Human Resources Department to ensure the accurate input of salary data * Work with Finance Manager and IT Manager to deliver system and process improvements to enhance Payroll function efficiency * Gather all required payroll data, including timekeeping records, W-2 forms, benefits information, direct deposit forms and tax filing documents. They must regularly update this data, and have to track down any missing timesheets in a timely manner and resolve any issues with timesheets and other payroll data * Maintain all necessary data and reports available for payroll and accounting audits * Assist with additional support, as needed, in the department What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability To be successful in this role, the candidate must be able to demonstrate the following knowledge and capabilities: * Bachelor's degree in Accounting, required * Knowledge of relevant legislation, policies and regulations, required * Experience in the hospitality industry, preferred * Highly proficient in computer skills and technology * Ability to process formulas and other functions in Microsoft Excel * Strong clerical, administrative and general office skills * Previous experience with accounts, Finance and HR * Rigorous commitment to accuracy, detailed calculation and time-management skills * Protects payroll operations by keeping information private and confidential * Strong interpersonal and communications skills * Excellent analytical skills * Must be able to sit in front of a computer for long hours at a time and also to handle boxes with files to relocate them to other safe custody location, outside the office. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$49k-63k yearly est. 8d ago
Guest Environment Expert
Marriott International 4.6
San Juan, PR job
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$22k-38k yearly est. Auto-Apply 6d ago
Rooms Operations Supervisor Housekeeping
Marriott International 4.6
San Juan, PR job
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$40k-68k yearly est. Auto-Apply 2d ago
Room Attendant - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton Worldwide 4.5
Hilton Worldwide job in Dorado, PR
The Embassy Suites Dorado del Mar Beach Resort is looking for their next Room Attendant to join their team. Embassy Suites Dorado del Mar Beach Resort's private beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Relax in our outdoor lagoon-style pool with ocean views and join us for made-to-order breakfast and complimentary evening receptions. Ideal Candidate will have at least 1 year of Housekeeping and Customer Service experience, be reliable, adaptable and have high volume experience and the willingness to learn and adapt in a fast-paced environment. Shift Pattern: Full Availability. Rotating shifts throughout the week. Pay Rate: $11.00 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards: * Clean guest bedrooms and bathrooms * Vacuum rooms and corridors * Change and replenish bed linen, towels and guest amenities in line with company guidelines * Undertake regular deep cleaning tasks * Restock and maintain trolley on daily basis * Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest * Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition * Be environmentally aware * Dispose of waste accordingly * Manage guest requests in a timely and efficient manner * Comply with hotel security, fire regulations and all health and safety legislation * Carry out lost property procedures * Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude * Good communication skills * Committed to delivering high levels of customer service * Excellent grooming standards * Ability to work on their own or in teams * Flexible and reliable It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Hotel experience * Experience in a similar position What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$11 hourly 24d ago
Chef de Cuisine
Marriott International 4.6
Dorado, PR job
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR * 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met for Restaurant * Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant. * Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. * Maintains food preparation handling and correct storage standards. * Recognizes superior quality products, presentations and flavor. * Plans and manages food quantities and plating requirements for the restaurant. * Communications production needs to key personnel. * Assists in developing daily and seasonal menu items for the restaurant. * Ensures compliance with all applicable laws and regulations regulations. * Follows proper handling and right temperature of all food products. * Estimates daily restaurant production needs. * Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. * Checks the quality of raw and cooked food products to ensure that standards are met. * Determines how food should be presented and creates decorative food displays. Leading Kitchen Team * Supervises and coordinates activities of cooks and workers engaged in food preparation. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Leads shift teams while personally preparing food items and executing requests based on required specifications. * Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serving as a role model to demonstrate appropriate behaviors. * Ensuring and maintaining the productivity level of employees. * Ensures employees are cross-trained to support successful daily operations. * Ensures employees understand expectations and parameters. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishing and Maintaining Restaurant Kitchen Goals * Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. * Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. * Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Effectively investigates, reports and follows-up on employee accidents. * Knows and implements company safety standards. Ensuring Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Sets a positive example for guest relations. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Empowers employees to provide excellent customer service. * Handles guest problems and complaints. * Interacts with guests to obtain feedback on product quality and service levels. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. * Manages employee progressive discipline procedures. * Participates in the employee performance appraisal process, providing feedback as needed. * Uses all available on the job training tools for employees. * Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$32k-49k yearly est. 13d ago
Cost Control Manager
Marriott International 4.6
Dorado, PR job
Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution. CANDIDATE PROFILE Education and Experience * 4-year bachelor's degree in Finance and Accounting or related major; no work experience required. OR * 2-year degree from an accredited university in Finance and Accounting or related major; 2 years experience in finance and accounting or related professional area. CORE WORK ACTIVITIES Managing Work, Projects, and Policies * Coordinates and implements accounting work and projects as assigned. * Coordinates, implements and follows up on Accounting SOP audits for all areas of the property. * Complies with Federal and State laws applying to fraud and collection procedures. * Generates and provides accurate and timely results in the form of reports, presentations, etc. * Analyzes information and evaluates results to choose the best solution and solve problems. * Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. * Balances credit card ledgers. * Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary. Maintaining Finance and Accounting Goals * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Submits reports in a timely manner, ensuring delivery deadlines. * Ensures profits and losses are documented accurately. * Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. * Maintains a strong accounting and operational control environment to safeguard assets. * Completes period end function each period. * Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Demonstrating and Applying Accounting Knowledge * Demonstrates knowledge of job-relevant issues, products, systems, and processes. * Demonstrates knowledge of return check procedures. * Demonstrates knowledge of the Gross Revenue Report. * Demonstrates knowledge and proficiency with write off procedures. * Demonstrates knowledge and proficiency with consolidated deposit procedures. * Keeps up-to-date technically and applying new knowledge to your job. * Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information. * Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leading Accounting Teams * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Motivates and provides a work environment where employees are productive. * Imposes deadlines and delegates tasks. * Provides an "open door policy" and is highly visible in areas of responsibility. * Understands how to manage in a culturally diverse work environment. * Manages the quality process in areas of customer service and employee satisfaction. Managing and Conducting Human Resource Activities * Supports the development, mentoring and training of employees. * Provides constructive coaching and counseling to employees. * Trains people on account receivable posting techniques. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Demonstrates personal integrity. * Uses effective listening skills. * Demonstrates self confidence, energy and enthusiasm. * Manages group or interpersonal conflict effectively. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. * Manages time well and possesses strong organizational skills. * Presents ideas, expectations and information in a concise well organized way. * Uses problem solving methodology for decision making and follow up. * Makes collections calls if necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$70k-84k yearly est. 14d ago
Security Officer - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton Worldwide 4.5
Hilton Worldwide job in Dorado, PR
The Embassy Suites Dorado del Mar Beach Resort is looking for their next Security Officer to join their team. Embassy Suites Dorado del Mar Beach Resort's private beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Relax in our outdoor lagoon-style pool with ocean views and join us for made-to-order breakfast and complimentary evening receptions. Ideal Candidate will have a Full Availability, at least one year of Security and Customer Service experience based in Hospitality and will be able to communicate in English and Spanish and understand the language. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week, including weekends and holidays. Pay Rate: $11.50 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment. What will I be doing? As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards: * Monitor and control staff entrances * Conduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediately * Control the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtained * Maintain system that monitors contractors working in the hotel in accordance with company health and safety policies * Responsible for checking goods received out of hours * Maintain system that records the issue and receipt of departmental keys * Operate, check and monitor the CCTV system * Patrol the hotel on a regular basis ensuring fire walks take place and are recorded * Ensure safe passage of cash transfers within the hotel * Support evacuation of the hotel during fire alarm situations * Monitor suspicious packages and be aware of bomb and terror threat procedures * Provide secure storage for guest oversized items * Ensure hotel facilities and function rooms remain secure and locked when not in use * Maintain the Security Log Book and Incident Reports * Investigate and report all allegations of theft, criminal damage and other incidents * Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations * Liaise with Police in the absence of Security Team Leader * Report any maintenance or hazard issues to the supervisor on duty * Adhere to all Health and Safety Regulations What are we looking for? A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * High school graduate or above * Good physical condition * At least two (2) years of law enforcement experience either in a Security Bureau or military training * Must be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation procedures * Should be well-versed in local law/government regulation * Absolute discretion and confidentiality regarding sensitive information * SIA trained and licensed * Positive attitude * Good communication skills * Good grooming standards * Ability to work under pressure, keeping calm in emergency situations * Ability to work on their own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience in customer service environment * First Aid * Knowledge of P.A.C.E. * IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$11.5 hourly 16d ago
Pre-Arrival Coordinator - Caribe Hilton
Hilton Worldwide 4.5
Hilton Worldwide job in San Juan, PR
The famous Caribe Hilton is looking for a Pre-Arrival Coordinator to join their Front Office team. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot. The ideal candidate has a minimum of 1 year in Pre-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and is able to communicate in Spanish and English and understand the language. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week including weekends and holidays. Pay Rate: $14.00 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and paternity leave as per Hilton policy * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Assist the Front Office Manager with daily Front Office operations * Provide prompt service and actively seek opportunities to drive Guest satisfaction * Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments * Manage, resolve or escalate any and all Guest complaints quickly * Work with room assignments for reservations prior guest arrival * Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events * Advise team of any special events or VIP Guests in the hotel for events or for general accommodations * Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule * Attend all Front Office meetings * Act in accordance with fire, health and safety regulations and follow the correct procedures when required * Serve your role and Team in an environmentally-conscience manner What are we looking for? Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows: * Previous customer service experience within the hotel/leisure/retail sector * Excellent interpersonal and communication skills * Bilingual: English & Spanish * Commitment to delivering a high level of customer service * Ability to work under pressure * Excellent grooming standards * Flexibility to respond to a variety of work situations * It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * High level of IT proficiency What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$14 hourly 6d ago
Bell Person
Marriott International 4.6
Dorado, PR job
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$18k-23k yearly est. Auto-Apply 14d ago
Valet Attendant - Embassy Suites by Hilton Dorado del Mar Beach
Hilton Worldwide 4.5
Hilton Worldwide job in Dorado, PR
Join the team at the Embassy Suites Dorado del Mar Beach Resort, beachfront leisure on Puerto Rico's beautiful coast! We're expanding our Guest Services team and searching for a Full-Time Valet Attendant. Our private beachfront resort rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean. Manuel Morales Beach is 10 minutes away, and central San Juan is 21 miles. Ideal candidates are fluent in English and Spanish, has a minimum of one year of customer service experience, and can drive any type or vehicles. Pay Rate: $6.05 per hour Shift Pattern: 3 days per week - 8-hour shift between 2PM-6AM The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Valet Attendant, you will provide a transportation service to Guests and visitors as requested, where safety, cleanliness, and superior customer service are always included. A Valet Attendant contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Welcome Guests on arrival and assist with their luggage * Maintain frequent contact with regular Guests and visitors * Park Guests' cars on the hotel premises * Provide a driving service to Guests, as required * Maintain car park cleanliness and safety * Stay current on all hotel services as well as VIP requirements and special events * Be responsible for the security of guests cars while on hotel property * Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity * Comply with all hotel security, fire regulations and Health and Safety legislation * Project a professional manner with an emphasis on hospitality and guest service What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$6.1 hourly 30d ago
Chief Engineer of Residences
Marriott International 4.6
Dorado, PR job
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR * 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVITIES Managing Property Operations and Engineering Budgets * Supervises Engineering processes on property. * Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. * Maintains and operates equipment at optimum effectiveness, efficiency and safety. * Establishes and manages an effective common area maintenance program. * Verifies compliance with all Engineering departmental policies, standards and procedures. * Manages department's controllable expenses to achieve or exceed budgeted goals. * Select and order or purchase new equipment, supplies, and furnishings. * Inspect and evaluate the physical condition of facilities in order to determine the type of work required. * Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. * Supervises the day to day operations of Engineering. Maintaining Property Standards * Maintains accurate logs and records as required. * Assists in effectively planning, scheduling and evaluating preventative maintenance programs. Providing Exceptional Customer Service * Handles Resident problems and complaints effectively. * Empowers employees to provide excellent customer service. * Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Managing Profitability * Helps establish priorities for total property maintenance needs. * Verifies on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance. Managing and Conducting Human Resources Activities * Celebrates successes and publicly recognizes the contributions of team members. * Establishes and maintains open, collaborative relationships with employees. * Verifies employees are treated fairly and equitably. * Strives to improve service performance. * Provides feedback to employees based on observation of service behaviors. * Supervises employee's ability to execute departmental and property emergency procedures. * Reviews employee satisfaction results to identify and address employee problems or concerns. * Solicits employee feedback. * Helps verify regulatory compliance to facility regulations and safety standards. * Verifies disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Verifies property policies are administered fairly and consistently. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$49k-86k yearly est. 6d ago
General Maintenance Engineer - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton Worldwide 4.5
Hilton Worldwide job in Dorado, PR
The Embassy Suites by Hilton Dorado del Mar Beach Resort is looking for their next General Maintenance Engineer to join their team. The Embassy Suites by Hilton Dorado del Mar Beach Resort has 174 Suites, 2 Ball Rooms, 2 Meeting Rooms and private beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan is 21 miles from the door. Ideal Candidate will have 1 year of Maintenance Engineer and Customer Service experience and be able to speak and understand Spanish and English. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week. Holidays and Weekends are required. Pay Rate: $11.50 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? A General Maintenance Engineer, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards: * Perform day-to-day routine and preventative maintenance within the hotel rooms * Respond promptly and efficiently to any maintenance calls that arise * Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard * Assist in the implementation of energy conservation program * Recommend maintenance system improvements and energy savings * Maintain all tools, equipment, and working areas in good condition * Keep your technical training knowledge and skills up to date What are we looking for? A General Maintenance Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: * A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required * Current working knowledge of general maintenance and engineering work * Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar * Strong work ethic * A passion for delivering great customer service * Ability to work without close supervision and within established timeframes What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$11.5 hourly 2d ago
Guest Service Supervisor
Marriott International 4.6
Dorado, PR job
The Guest Experience Supervisor is responsible for ensuring exceptional and personalized guest interactions throughout the entire stay, from pre-arrival to departure. This role requires strong leadership, communication, and organizational skills to oversee guest experience operations and deliver memorable moments aligned with brand standards. The ideal candidate must have prior experience in guest pre-arrival communication, including itinerary planning and personalized outreach, as well as expertise in curating guest experience activities that enhance engagement and satisfaction. The Guest Experience Supervisor will collaborate closely with various departments to anticipate guest needs, resolve issues promptly, and maintain a seamless luxury experience. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$25k-31k yearly est. Auto-Apply 14d ago
Food and Beverage Attendant (Substitute) - Caribe Hilton
Hilton Worldwide 4.5
Hilton Worldwide job in San Juan, PR
The iconic Caribe Hilton is looking for a Substitue Food and Beverage Server to join their team. Located on a beautiful peninsula in San Juan, Puerto Rico, it is a vibrant destination beach-front resort! Sitting on 17 acres of tropical landscape, the resort is just a short distance from Old San Juan, the vibrant Condado district and the Puerto Rico Convention Center. Featuring a picturesque ocean-side boardwalk, 652 guest rooms and 65,000 square feet of meeting space. Ideal Candidate will have at least 1 year of Food and Beverage Server and Customer Service experience and will be able to communicate in English and Spanish and understand the languages. Candidate will spend most of their time on the floor with the team working in a high-volume environment. Union experience is a plus! Shift Pattern: Full Availability required. Rotating shifts throughout the week. Weekends and Holidays Required. Pay Rate: $9.41 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program * Access to your pay when you need it through ADP * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave for eligible Team Members * Comprehensive Health Insurance coverage for you and your family for eligible Team Members * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * Retirement Savings plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: * Manage guest queries in a friendly, timely, and efficient manner * Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents * Ensure knowledge of menu and all products * Ensure mis-en-place is well stocked at all floor stations * Follow correct reporting procedures if faced with issues * Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor * Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene * Comply with hotel security, fire regulations and all health and safety legislation What are we looking for? A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Positive attitude * Good communication skills * Committed to delivering high levels of customer service * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Experience in Food and Beverage department and/or industry * Previous experience of cash handling * Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$9.4 hourly 7d ago
Maintenance (Engineering)
Hilton Worldwide 4.5
Hilton Worldwide job in Ponce, PR
A Maintenance in the Engineering department, maintains, monitors, repairs and conducts routine preventive maintenance to ensure the safe and efficient operation of the hotel's physical structure, equipment and machinery. Conducts all scheduled and non-scheduled maintenance. Monitors, maintains and responds to guest calls to fix malfunctioning equipment or systems. Maintains accurate records and documentation of maintenance and repairs. What will I be doing? As Maintenance you will be responsible for the proper installing, maintaining and repairing of any equipment and systems as well as repairing and maintaining all equipment in hotel and guest related areas. This technician is also responsible for testing systems for proper functioning, performing emergency repairs, maintaining tools, ordering supplies, and making routine adjustments to maximize operational efficiency. They may also record data when inspecting systems, such as temperature of equipment, fuel consumption and hours of operation. The Maintenance Technician is responsible for the installing, maintenance, monitoring and repairs of all equipment in the hotel including guests' rooms, offices, meetings spaces and any others. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability To be successful in this role, the candidate must also demonstrate the following skills, abilities and/or knowledge: * Vocational / Technical School Certification is required * Refrigeration / HVAC License, asset to have * Minimum of 3 years of experience handling emergency equipment situations in a business facility * Minimum of 3 years of experience fixing equipment and/or working with plumbing, electrical, wood and masonry projects * Basic mechanical aptitude for operation and repair of hotel equipment * Skilled in using electrical testing instruments * Full availability to work on their feet and be on call for extreme situations * Ability to read, speak and understand English It will also be advantageous to show the following abilities and/or be resourceful in the following: * Ability to perform tasks requiring bending, stooping and kneeling * Ability to push and pull heavy objects or materials * Ability to climb stairs and ladders, working at heights, for extended periods of time, with the ability to reach often times overhead * Ability to grasp, lift or carry heavy items, occasionally waist high * Ability to move and work throughout the hotel for the duration of the shift * Visual ability to identify and locate existing problems What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$56k-76k yearly est. 8d ago
Rooms Controller
Marriott International 4.6
San Juan, PR job
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$13k-21k yearly est. Auto-Apply 6d ago
Guest Service Agent (Part-Time) - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton Worldwide 4.5
Hilton Worldwide job in Dorado, PR
The Embassy Suites by Hilton Dorado del Mar Beach Resort is looking for their next Guest Service Agent to join their team. Ideal Candidate will have at least 1 year of Guest Service Agent, Front Desk Agent and Customer Service experience and be able to communicate in English and understand the language. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week, including weekends and holidays. Pay Rate: $11.50 per hour What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties * Maximize room occupancy and use up-selling techniques to promote hotel services and facilities * Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy * Comply with hotel security, fire regulations and all health and safety legislation * Act in accordance with policies and procedures when working with front of house equipment and property management systems * Follow company brand standards * Assist other departments, as necessary What are we looking for? Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Previous experience in a customer-focused industry * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Calm, efficient, and organized with great attention to detail * Ability to multi-task while maintaining a positive attitude when working with a Guest * Professional manner with an emphasis on hospitality and guest service * Ability to work on your own and as part of a team * Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience in cash handling * Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors * Conflict resolution experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$11.5 hourly 14d ago
Baker Cook III
Marriott International 4.6
Dorado, PR job
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$16k-19k yearly est. Auto-Apply 9d ago
Housekeeping Coordinator - Caribe Hilton
Hilton Worldwide 4.5
Hilton Worldwide job in San Juan, PR
The famous Caribe Hilton is looking for their next Housekeeping Coordinator. The Caribe Hilton has welcomed guests since 1949 and has 17 acres of tropical landscaping, nine restaurants, island-inspired rooms, spa, and oceanfront pool complex, all right on the beach. Ideal Candidate will have at least 2 years of Housekeeping and 1 year of Housekeeping Coordinator experience, be reliable, adaptable, have high volume experience, computer knowledge, the willingness to learn and adapt in a fast-paced environment and to be able to communicate in Spanish and English and understand the languages. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week. Weekends and Holidays are required. Pay Rate: $14.00 per hour What are the benefits of working for Hilton?* Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: * Go Hilton travel program: 100 nights of discounted travel * Access to your pay when you need it through DailyPay * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! * Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents * Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications * Flexible shifts and days off * Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care * Mental health resources including free counseling through our Employee Assistance Program * Best-in-Class Paid Time Off (PTO) * 401K plan and company match to help save for your retirement * Available benefits may vary depending upon property-specific terms and conditions of employment What will I be doing? As a Housekeeping Coordinator, you would be responsible for providing dispatching services and office support to the Housekeeping department in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Answer all incoming telephone calls, respond to guest and team member inquiries and dispatch appropriate service in a timely, friendly and efficient manner * Use and maintain the work order system and/or property management system to include, but not limited to, logging and recording all service requests, initiating, dispatching and closing all work orders and generating associated reports * Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members * Respond to emergency calls and monitor the alarm system * Coordinate office traffic * Perform additional general office duties including, but not limited to, processing paperwork, scheduling team members, processing payroll, conducting inventory and equipment maintenance and tracking guest comments and feedback, as needed * Assign work assignments to Team Members and follow up What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$14 hourly 7d ago

Hilton jobs in Ponce, PR - 84 jobs

Manager Quality Assurance

Paymaster

Guest Environment Expert

Rooms Operations Supervisor Housekeeping

Room Attendant - Embassy Suites by Hilton Dorado del Mar Beach Resort

Chef de Cuisine

Cost Control Manager

Security Officer - Embassy Suites by Hilton Dorado del Mar Beach Resort

Pre-Arrival Coordinator - Caribe Hilton

Bell Person

Valet Attendant - Embassy Suites by Hilton Dorado del Mar Beach

Chief Engineer of Residences

General Maintenance Engineer - Embassy Suites by Hilton Dorado del Mar Beach Resort

Guest Service Supervisor

Food and Beverage Attendant (Substitute) - Caribe Hilton

Maintenance (Engineering)

Rooms Controller

Guest Service Agent (Part-Time) - Embassy Suites by Hilton Dorado del Mar Beach Resort

Baker Cook III

Housekeeping Coordinator - Caribe Hilton

Learn more about Hilton jobs

Most common locations at Hilton

Working at related companies

Related companies jobs