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Hilton jobs in San Buenaventura, CA - 178 jobs

  • Room Attendant - Hilton Santa Barbara Beachfront Resort

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Santa Barbara, CA

    The Hilton Santa Barbara Beachfront Resort is looking for room attendants to join the housekeeping team. Nestled on California's Central Coastline, just steps from pristine beaches, the property celebrates Santa Barbara's culture and history across its 24-acre resort, featuring 360 spacious rooms and 60,000 sq. ft. of meeting space. Join a team that ranks #1 on Great Places to Work and Fortune's World's Best Workplaces list! The property also provides complimentary parking and complimentary meal during your shifts. The ideal candidate should have at least 6 months of customer service experience and be available to work on weekends. Prior cleaning experience is strongly preferred. Shift Pattern: Mornings, weekends required The hourly rate: $19.25 The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment. What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming * Change and replenish bed linens, towels and guest amenities, as needed * Perform deep cleaning tasks, as needed * Stock, maintain and transport housekeeping supply cart on a daily basis * Dispose of trash and recyclables * Respond to special guest requests in a timely, friendly and efficient manner * Perform guest turn down service, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
    $19.3 hourly 24d ago
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  • Purchasing Clerk - Hilton Santa Barbara Beachfront Resort

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Santa Barbara, CA

    The beautiful AAA Four Diamond Hilton Santa Barbara Beachfront Resort is looking for a Purchasing Clerk to join their team! This property boasts 6 exquisite dining options and over 60,000 square feet of gorgeous indoor/outdoor event space. The ideal candidate will be an exceptional leader with a background in upscale, high-volume restaurant operations. The ideal candidate will possess the following: * A minimum of 1 year experience within a warehouse receiving environment * The ability to work weekends and holidays as needed, open availability * Computer literacy and the ability to navigate the internet and Microsoft Office programs * Experience in receiving and delivering goods not limited to food deliveries * Previous experience operating a pallet jack desirable Pay Rate: $18.50/hour Schedule: Full Time role with morning shifts starting around 8:00 am; weekdays, weekends and holidays as department requires The Benefits: We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. A Purchasing Clerk is responsible for purchasing materials for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Purchasing Clerk, you would be responsible for purchasing materials for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: * Purchase materials for the hotel through approved vendors * Establish, manage and maintain supply levels for the hotel * Receive, inspect, deliver and organize delivered goods * Purchase maintenance and repair supplies for hotel * Adhere to established procedures and policies in purchases * Research prices and supplies of non-mandated items * Ensure compliance with all federal, state, local and company regulations regarding storage, safety and sanitation What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-MM4
    $18.5 hourly 20d ago
  • Director of Finance - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk‑in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award‑winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state‑of‑the‑art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: As the Director of Finance, you will provide financial leadership to the business. You will play a crucial role in ensuring the development and implementation of property‑wide strategies that will help us achieve our financial goals. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, working capital, and cash control. Develop and implement capital expenditure plans, owner relations, and owner reporting. The ideal candidate should be comfortable with balancing the books when it comes to managing the needs of owners, auditors and regulatory agencies while also monitoring and improving profitability. Reporting to the General Manager, every day is different, but you will mostly: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Collaborate and advise department heads on the interpretation and analysis of financial data, recommending courses of action to maximize resort's profitability. Directing and administering the resort's financial operations including, but not limited to, asset protection, financial reporting, systems management, resort‑wide budget and forecasting, team management, and meeting participation and facilitation. Prepare and review monthly financial statements, budgets, forecasts/projections, and reporting for corporate and ownership. Conduct weekly labor review meetings and monthly financial statement reviews with the property leadership team and drive desired results. Coordinate with BSC to ensure all necessary information is compiled, reviewed, and approved. Monitor and maintain adequate internal control over revenues, expenses, assets, and liabilities of the resort (customer billing, paycheck distribution, payroll and bank audits, contract review, compliance, etc.) in accordance with current accounting policies, and procedures. Ensure compliance is maintained with company policies, laws, rules, and regulations. Conduct findings from CSA and internal audit reviews and oversee the resolution of findings. Oversee and supervise property Accounts Receivable, Accounts Payable, Payroll, and General Accounting functions, ensuring synergy with BSC. Coach and develop colleagues; hire, assesses, discipline, and document performance. Act as advisor to staff to help meet established schedules and/or resolve technical or operational problems. Orients property managers to the accounting function and coaches to effectively manage their department's financial performance. Other tasks/projects as assigned. What we need from you: 4-8 years' experience in hotel accounting or auditing with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work‑related experience. Bachelor's degree in finance, Accounting, or a related field. Professional accounting or finance designation or certification preferred. In‑depth knowledge of GAAP and the Uniform Standard of Accounts for the Lodging Industry. Proficiency with MS Word, Excel, PowerPoint, Outlook, and SharePoint. Experience with PeopleSoft ERP, Opera, Micros, and Essbase is highly desired. Strong attention to detail and accuracy in financial reporting. Exceptional communication and presentation skills, with the ability to effectively communicate financial concepts to non‑financial stakeholders. Ability to work well under pressure and effectively handle multiple priorities and meet deadlines in a fast‑paced and dynamic environment. Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others. Ability to take the initiative to identify, prioritize and implement all elements required for the team to fulfill responsibilities in accordance with core strategic goals. Skilled in interpreting complex financial data to deliver actionable insights and fostering the development of problem‑solving abilities among direct reports and colleagues when appropriate. Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track toward accomplishing organizational goals. Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met. What you can expect from us: The annualpay range for this role is$150,000.00to $220,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible to participate in the Company's Bonus Plan. We offer a comprehensive package of benefits including paid time‑off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled. Who we are Guests have made grand entrances through the doors of Regent Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life's most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences. Don't quite meet every single requirement, but still believe you're a great fit for the job? We'll never know unless you hit the ‘Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr
    $150k-220k yearly 2d ago
  • PBX Agent - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About Us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The PBX (Emerald Connect) Agent will play a pivotal role in ensuring seamless communication services, maintaining the highest standards of guest satisfaction, and upholding the resort's reputation for excellence. A little bit about your day: Reporting to the Director of Guest Experience, every day is different, but you will mostly: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Attend daily shift briefing meetings at the start of your shift. Complete the Emerald Connect checklist during your shift and notify the department manager of any discrepancies or challenges. Serve as the primary contact point for all telephone communications, both internal and external, demonstrating a warm, professional, and polished demeanor. Operate the phone switchboard precisely directing calls to the appropriate departments, rooms, or individuals while maintaining high discretion and confidentiality. Coordinate with other departments to ensure a harmonious flow of communication to achieve guest satisfaction. Ensure personalized and anticipatory service for all guests. Attentively carry out guest preferences by following internal communication methods. Respond to all guest text messages, emails, and other forms of communication through KYC accurately and timely using proper grammar. Enter all guest requests and complaints in the KYC system and follow up accordingly to ensure guest satisfaction. Notify the manager of any unresolved issues. Accurately update the Opera and KYC system for guest messages, preferences, profile notes, traces, and alerts to ensure up-to-date guest information. Address guest inquiries, requests, and concerns proactively and positively. Assist guests with information about local attractions, dining options, and other inquiries. Be well-versed in emergency procedures, providing immediate and accurate information during critical situations and facilitating communication between guests and colleagues. Maintain accurate logs of all incoming and outgoing calls, messages, and wake-up calls, ensuring a detailed and organized record-keeping system, Maintain accurate records of food orders, payments, and guest details. Abide by all department standards and resort's policies and procedures. Receive food and beverage orders via phone, online, or accurately recording dietary restrictions, allergies, preferences and any special requests. Be well versed in the menu offerings, including daily specials, and provide recommendations to guests. Accurately enter orders into the Point of Sales System and transmit orders to the kitchen staff promptly. Accept credit card, and other payment methods. Provide guests with accurate receipts. Communicate any special requests or dietary restrictions to the kitchen. Suggest upselling opportunities, such as special promotions or add-ons. Follow the resort's credit card handling procedures and security protocols. Participate in training programs to enhance guest service skills. What We need from you: Previous experience as a PBX operator or in a similar role, within a luxury hotel is highly preferred. Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service. Outstanding organizational abilities and skill for taking initiative, problem-solving, multi-tasking, and prioritizing. Knowledge of computer systems such as Excel, Word, and POS. Passionate about hospitality and providing an outstanding guest experience. Handle multiple incoming calls Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Ability to sit for long periods. Reading and writing abilities are utilized often when recording orders, completing paperwork, etc. Frequently standing up and moving about the property. Basic math skills are frequently used when recording and adding guest checks. Frequently bending, stooping, and kneeling. Be well versed in Opera to edit or enter amenity traces. Flexible schedule, able to work evenings, weekends, and holidays. What you can expect from us: The hourly pay range for this role is $25.76 to $32.20. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $25.8-32.2 hourly Auto-Apply 60d+ ago
  • Safety & Security Officer - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About Us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: As a Safety & Security Officer, you will be responsible for protecting the property's assets and ensuring a safe and secure environment for our colleagues and guests. The ideal candidate will be highly responsive to detecting suspicious or criminal behavior, preventing theft, and avoiding vandalism. A Little Bit About Your Day: Reporting to the Director of Safety & Security, you will: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Ensure a safe environment through diligent patrols, access control, equipment distribution, and documentation. Maintain visibility and attentiveness, greeting colleagues, guests, and vendors courteously. Respond swiftly to distress calls, panic alarms, and emergencies, including disorderly conduct and disruptive individuals. Uphold the company's reputation with professionalism and legal compliance. Collaborate with other security officers to provide effective protection and coverage. Patrol the property on foot, ensuring personnel, assets, buildings, gates, and fences are secure in all weather conditions. Investigate and take lawful action on accidents, incidents, trespassing, suspicious activities, safety, and fire events, following corporate policy. Control and monitor surveillance equipment, perform building and equipment inspections. Monitor access points, permit or deny entry, and redirect trespassers. Complete daily reports with relevant information, observations, surveillance footage, and signatures. Secure all doors, windows, and exits as required per shift. Adhere to all department and resort guidelines, policies, and procedures. Maintain open communication with all resort departments to ensure smooth operations and guest satisfaction. Perform other duties as assigned. What We Need From You: Two to three years of Safety & Security experience, preferably within the luxury hotel industry. Strong guest orientation and excellent hospitality skills. Fluent in English, with the ability to read, write, and speak. Physical ability to stand, stoop, bend repetitively, and lift up to 50 lbs. Flexibility to work a schedule that includes weekends. Proficiency with computers and aptitude for learning new software and systems. Experience with security equipment and surveillance systems. Certification in first aid, CPR/BLS, and self-defense preferred. What You Can Expect From Us: The hourly pay range for this role is $30.00 to $34.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $30-34 hourly Auto-Apply 7d ago
  • Steward - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About Us: Regent Santa Monica Beach-an IHG Hotels & Resorts (IHG) property-lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace. Job Summary: As Steward/Stewardess at Regent Santa Monica Beach, you will play a pivotal role in maintaining the highest standards of cleanliness, hygiene, and operational efficiency within our culinary and dining areas. Your dedication to ensuring a seamless operation behind the scenes will contribute to the overall exceptional guest experience. A little bit about your day: Reporting to the Stewarding Supervisor, every day is different, but you will mostly: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Wash, sanitize, and polish dishes, utensils, glassware, and kitchen equipment using proper techniques. Ensure that all items are cleaned to the highest standards and ready for use by the culinary team. Maintain a clean and organized kitchen environment by regularly sweeping, mopping, and cleaning work surfaces, Coolers and Equipment. Empty and clean trash and recycling bins to prevent the buildup of waste. Assist with receiving, storing, and organizing kitchen supplies, including dry goods, perishables, and cleaning materials. Maintain a stock of clean and sanitized kitchen tools and utensils for the culinary team's use. Ensure all F&B equipment is organized and available for all banquet events. Run food for Platted and Buffet Banquet Events. Maintain and restock Buffets. Assist in Platted up Banquet Functions. Assist in the efficient setup and breakdown of banquet spaces for events and meetings. Adhere to food safety and sanitation standards, including proper handwashing and wearing appropriate Personal Protective Equipment (PPE). Monitor and report any maintenance or safety issues to the appropriate department. Dispose of kitchen waste in an environmentally responsible manner, following recycling and waste separation guidelines. Communicate effectively with kitchen staff, servers, and other team members to ensure smooth operations and timely service. Maintain accurate records of the dishwashing and cleaning processes, ensuring compliance with health and safety regulations. What We need from you: High school diploma or equivalent education. Familiarity with proper dishwashing and sanitation procedures. Basic food handling and prep skills are a plus. Strong communication, and interpersonal skills. Excellent organizational and multi-tasking abilities. Ability to work in a fast-paced environment. Knowledge of inventory management and ordering processes. Carrying or lifting items weighing up to 50 pounds. Ability to stand, stoop, and bend repetitively. Attention to detail and a commitment to delivering exceptional service. Willingness to assist in other areas when necessary and reasonable requested. Flexible schedule, able to work evenings, weekends, and holidays. What you can expect from us: The hourly pay range for this role is $25.32 to $31.65. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $25.3-31.7 hourly Auto-Apply 39d ago
  • Overnight Laundry

    Marriott International 4.6company rating

    Goleta, CA job

    Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $32k-39k yearly est. 23d ago
  • Spa Desk Agent

    Marriott 4.6company rating

    Santa Barbara, CA job

    **Additional Information** Open availability, Weekend Shifts, Day and Evening Shifts **Job Number** 26209278 **Job Category** Spa **Location** The Ritz-Carlton Bacara Santa Barbara, 8301 Hollister Ave, Santa Barbara, California, United States, 93117VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $29.00-$29.00 per hour **POSITION SUMMARY** Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $29-29 hourly 4d ago
  • Bellperson - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About Us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Bellperson is instrumental in ensuring a seamless and luxurious experience for our guests. Operating within the quiet elegance of our hotel, you play a vital role in upholding our commitment to exceptional service and creating an atmosphere of tranquility and sophistication. A little bit about your day: Reporting to the Guest Services Manager, every day is different, but you will mostly be: Promote Regent's service philosophy and style through our people attributes. Maintain impeccable personal grooming standards to uphold the professional and property style of the resort. Attend daily shift briefings at the start of your shift. Complete the Bellperson's checklist during your shift and notify the Manager on Duty of any discrepancies or challenges. Polish all bell carts during your shift to ensure cleanliness and expectational presentation. Clean and organize bell storage to ensure the utmost cleanliness. Deliver all guest-requested items promptly and complete calls in the KYC system. Maintain a polished and professional appearance, adhering to the hotel's grooming and uniform standards. Extend a warm and gracious welcome to guests upon arrival, assist with luggage, and provide a seamless and exceptional experience. Ensure a warm, lasting impression to guests upon departure, assisting with luggage and any other guest needs. Handle guests' luggage with care, ensuring it's safe and secure, and transport to and from guest rooms. Assist with packing and unpacking if requested by guests. Offer information about the hotel facilities, services, and local attractions to enhance the guest experience. Maintain designated posting location throughout the lobby and interact and assist guests as needed. Log all guest requests and deliveries on the bellperson's activity log. Store all guest luggage seamlessly and securely using the proper color tag for arrivals, departures, and storage. Assist guests with room shows, being fully knowledgeable about room types and property information. Communicate professionally over the radio, responding to all requests and calls. Coordinate with other departments to fulfill guest requests promptly and effectively. Collaborate with the valet parking team to ensure seamless handling of guests' vehicles and requests. Assist guests with transportation arrangements and information. Assist with unloading luggage for large groups and coordinate delivery with the front desk agent(s). Maintain vigilance in the lobby area to ensure the safety and security of guests and their belongings. Report any suspicious activity or concerns to the security team. What We need from you: Proven guest service experience or a similar guest-facing role, preferably in a luxury hotel or high-end establishment. Exceptional interpersonal and communication skills. Impeccable grooming and presentation Ability to remain calm and composed in high-pressure situations. Strong physical fitness to handle and perform duties effectively. Flexible schedule, able to work evenings, weekends, and holidays. What you can expect from us: The hourly pay range for this role is $19.50 to $20.50, plus tips. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $19.5-20.5 hourly Auto-Apply 60d+ ago
  • Busperson The Set (Part-Time) - Hilton Santa Barbara Beachfront Resort

    Hilton 4.5company rating

    Hilton job in Santa Barbara, CA

    TheHilton Santa Barbara Beachfront Resort \(******************************************************************************************* looking for its next **Busperson at the Set \(Part\-Time\)** to join their Food and Beverage team\! Ideally situated on California's Central Coastline and steps away from pristine beaches\. The property pays homage to Santa Barbara's culture and history throughout the 24\-acre resort\. Here you will be a part of a team that was ranked \#1 on Great Places to Work and on Fortune's World's Best Workplaces list\! **The ideal candidate for this role will possess:** + A minimum of six months of customer service experience\. + A minimum of six months of Food & Beverage experience\. + AValid Food Safety Certification and RBS Certification required\. + Ability to adapt, stay organized, and perform effectively in fast\-paced, demanding environments\. + Ability to work a flexible schedule, including weekends and holidays\. + Previous fine dining experience is a plus\. + Most importantly, a genuine service\-driven mindset with a passion for delivering exceptional guest experiences\. **Shift Pattern** : Part\-Time **Hourly Rate:** $16\.50 per hour **What will I be doing?** As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\. + Ensure tableware is in good and working condition and report any defects for repair + Stock, maintain and clean designated food station\(s\) + Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\. + Retrieve and transport dirty tableware to dishwashing area + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Busperson The Set \(Part\-Time\) \- Hilton Santa Barbara Beachfront Resort_ **Location:** _null_ **Requisition ID:** _HOT0C5XQ_ **EOE/AA/Disabled/Veterans**
    $16 hourly 19d ago
  • Director of Housekeeping - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: The Director of Housekeeping for our ultra-luxury hotel is a key leadership position responsible for overseeing and managing the housekeeping and laundry operations to ensure exceptional cleanliness, organization, and presentation throughout the hotel. This role requires a commitment to delivering unparalleled service and maintaining the highest cleanliness and efficiency standards. A little bit about your day: Reporting to the Director of Rooms, every day is different, but you will mostly: Leadership and Team Management: Provide strong leadership and guidance to the housekeeping team, including managers, supervisors, room attendants, house attendants, laundry attendants, minibar attendants, and uniform colleagues. Foster a positive work environment and culture, promote teamwork, and train and motivate colleagues to deliver exceptional service. Operational Excellence: Develop and implement standard operating procedures in accordance with Forbes 5-star luxury standards to ensure efficient and effective housekeeping and laundry operations. Monitor and maintain the cleanliness and maintenance of all guest rooms, public areas, heart-of-house areas, and amenities. Continuously strive for excellence and exceed guest expectations in cleanliness and overall guest experience. Guest Satisfaction: Work closely with other housekeeping team and other departments to ensure a seamless and uplifting experience. Address guest feedback and concerns promptly, striving to exceed expectations and maintain the hotel's reputation for excellence. Quality Control: Regularly inspect guest rooms and public areas to ensure adherence to the highest cleanliness and quality standards. Address any deficiencies promptly and work closely with other departments to resolve guest issues or concerns related to housekeeping. Inventory and Supplies Management: Oversee the inventory and ordering of housekeeping supplies, amenities, linens, and cleaning products. Maintain a cost-effective approach while ensuring an ample supply of necessary items to support daily operations. Budgeting and Cost Control: Prepare and manage the housekeeping department budget, ensuring effective cost control measures are in place. Identify opportunities for cost saving without compromising quality or service. Training and Development: Develop and implement comprehensive training programs for housekeeping staff, focusing on technical skills, safety procedures, and customer service. Provide ongoing coaching and development opportunities to foster a skilled and knowledgeable team. Health and Safety Compliance: Ensure compliance with all health and safety regulations and guidelines, including proper handling and storage of cleaning chemicals, adherence to established safety protocols, and implementation of proper ergonomics practices. Sustainability Initiatives: Implement and promote eco-friendly practices and initiatives within the housekeeping department, such as energy conservation, waste reduction, and environmentally friendly cleaning products. Collaboration and Communication: Foster effective communication and collaboration with other departments, such as Front Office, Engineering, and Food and Beverage, to ensure seamless operations and guest satisfaction. Coordinate with the Concierge and Front Desk teams to ensure timely guest and special services delivery. What we need from you: Bachelor's degree in hospitality management or a related field (preferred). Proven experience in a leadership role with a union environment within the housekeeping department of an ultra-luxury hotel or a similar upscale hospitality establishment. Strong knowledge of housekeeping operations, including cleaning techniques, equipment, and industry best practices. Excellent organizational and time management skills with the ability to prioritize and delegate effectively. Exceptional attention to detail and commitment to the highest cleanliness and guest service standards. Excellent interpersonal and communication skills, building positive relationships with staff, guests, and other hotel departments. Proficiency in hotel property management systems and related software. Strong problem-solving and decision-making abilities. Familiarity with sustainability practices and initiatives within the hospitality industry. What you can expect from us: The annual pay range for this role is $140,000.00 to $150,000.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $140k-150k yearly Auto-Apply 46d ago
  • Senior Purchasing Manager

    Marriott International 4.6company rating

    Santa Barbara, CA job

    Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories. Assists Executive Chef in maintaining/lower budgeted food/controllable costs. CANDIDATE PROFILE Education and Experience * 4-year bachelor's degree in Finance and Accounting or related major; or a minimum of 3 years' experience in Purchasing or a related field. CORE WORK ACTIVITIES Managing Work, Projects, Policies, and Standards for Purchasing Across Departments * Generates and provides accurate and timely results in the form of reports, presentations, etc. * Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. * Assures sanitation compliance. * Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability. * Orders all food and beverage based on business needs. * Assists Executive Chef in maintaining/lower budgeted food/controllable costs. * Delegates and enforces first in/first out inventory rotation for all storeroom products. * Maintains sanitation and safety standards as specified in the brand guidelines. * Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets. * Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels. * Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs. * Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered. * Uses existing computer programs to perform daily and period end food and beverage costs. * Maintains inventory controls for proper levels, dating, rotation, requisitions, etc. * Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties). * Completes period end inventory according to Food and Beverage and Accounting standard operation procedures. * Calculates figures for food and beverage inventory. * Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef. * Ensures all LSOP's are adhered to by all employees. * Receives and inspects all deliveries. * Maintains an accurate controllable log and beverage perpetual. * Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures. Demonstrating and Applying Accounting Knowledge to Purchasing Operations * Demonstrates knowledge of job-relevant issues, products, systems, and processes. * Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. * Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. * Keeps up-to-date technically and applying new knowledge to your job. Supporting Purchasing Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Ensures disciplinary situations are addressed in timely fashion and with consistency. * Ensures performance reviews are completed on a timely basis for supervisors and non-management employees. Maintaining Finance and Accounting Goals * Submits reports in a timely manner, ensuring delivery deadlines. * Ensures profits and losses are documented accurately. * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Interacts with kitchen staff, vendors and Executive Chef. * Uses existing computer programs effectively to post invoices, update items and costs. * Attends and participates in all pertinent meetings. * Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $113k-151k yearly est. 2d ago
  • Reservations Sales Coordinator - Regent Santa Monica Beach

    Intercontinental Hotels Group 3.9company rating

    Santa Monica, CA job

    About us: Regent Santa Monica Beach, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com. Job Summary: As a Reservations Sales Coordinator, you will be an expert in providing travel advice and solutions. A critical customer touch point for delivering on our Regent experience. Empowered to make creative decisions using tools and market insight that will deliver on the unique travel needs of our guests, to drive revenue and customer loyalty. A little bit about your day: Reporting to the Reservations Manager, every day is different, but you'll mostly: Promote Regent's service philosophy and style through our people attributes. Adhere to Regent Santa Monica Beach's standards in job performance and retail policies. Sell luxury sleeping accommodations, wellness services, and the restaurant. Probing and suggesting the appropriate services and room product in a short booking window. Address a diverse customer base ranging from Travel Advisors, High Net Worth family managers and individual travelers. Create customer loyalty and enhance the guest experience. Capture sales from incoming reservation calls and coordinate details of each reservation. Guiding guests through all their options when selecting the most suitable accommodations based on their preferences and needs. Complete internal reservation forms. Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests. Process Internal Reservations and FIT reservations. Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations. Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention or VIP guests. Review reports to ensure all reservations are setup with correct billing requirements, traces and estimate time of arrival. Maintain knowledge regarding handling types of reservations, such as Luxury Consortia, wholesale, packages and negotiated business. Actively promote our resort services, packages, and special offers to potential guests. Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management, despite difficulties or obstacles. Collaborate with other departments to ensure guest requests and preferences are met. Promptly and professionally, respond to guest inquiries and resolving any issues or complaints to maintain their Regent experience. Offer recommendations for local attractions, dining, and entertainment options. Maintain a thorough knowledge of the resort's facilities, services, and policies. Manage time effectively (including adherence to assigned schedule, attendance, break time compliance, etc.) Take ownership of personal development while aligning with team priorities and company goals. Communicate guest preferences, special requests, and important information to relevant colleagues. Participate in regular team meetings and training sessions to enhance product knowledge and sales skills. In the event that the Reservations Manager and/or Reservations and Training Supervisor are unavailable, this position will assume supervisory and training responsibilities, including, but not limited to: Training and developing new reservations staff. This includes providing training on the resort's reservation system, customer service skills, and other relevant topics. Monitoring and evaluating call volume and distribution of incoming calls. Resolving customer complaints. This includes investigating complaints, taking corrective action, and communicating with the customer to ensure their satisfaction. Maintaining relationships with travel agents and other key partners. This includes building rapport, developing partnerships, and ensuring that the needs of these partners are met. Ensuring that the reservations department complies with all relevant regulations. This includes staying up-to-date on industry regulations and ensuring that the reservations department is in compliance What we need from you: Previous sales experience, within a luxury environment, preferred. Sales-driven representative with acute sales acumen. High school diploma or equivalent; additional education or hospitality-related training is a plus. Excellent reading, writing and oral proficiency in the English language, ability to speak multiple languages or an additional language is a plus. Must possess the utmost customer service. Previous call center experience in a sales capacity (non-scripted environment) or other call handling experience preferred. Previous experience working in a luxury environment, preferred. Exceptional communication and interpersonal skills, with a friendly and professional demeanor. Exceptional customer service skills, with the ability to anticipate guest needs and provide personalized recommendations. Capability in using resort's reservation systems and other software applications. Attention to detail when processing reservations and handling guest information. Ability to multitask and work effectively in a fast-paced environment. Flexibility to work shifts, including evenings, weekends, and holidays, as required. What you can expect from us: The hourly pay range for this role is $30.00 to $34.00. This position is eligible for sales incentive. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.
    $30-34 hourly Auto-Apply 40d ago
  • Senior Event Manager - Hilton Santa Barbara Beachfront Resort

    Hilton 4.5company rating

    Hilton job in Santa Barbara, CA

    The Hilton Santa Barbara Beachfront Resort is looking for its next Senior Event manager to join the Team! Ideally situated on California's Central Coastline and steps away from pristine beaches. The property pays homage to Santa Barbara's culture and history throughout the 24-acre resort. As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. The ideal candidate for this role will possess: At least 1-2 years or Event management experience Can work in a Fast-passed environment, Thrive in change and can be a team player Comfortable working on groups and events from 100+ It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Knowledge of the hotel property management systems (Delphi.fdc) The Salary range for this position is $75,000-$82,500 Plus Bonus and is based on applicable and specialized experience and location. Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter. What will I be doing? As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events. Specifically, your essential functions will be to perform the following tasks to the highest standards: Organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary. Other duties as necessary based on business needs. Regular attendance. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-JL2
    $75k-82.5k yearly Auto-Apply 12d ago
  • Chef de Cuisine - Hilton Santa Barbara Beachfront Resort

    Hilton Worldwide 4.5company rating

    Hilton Worldwide job in Santa Barbara, CA

    The gorgeous Hilton Santa Barbara Beachfront Resort is looking for their next talented Chef De Cuisine. This is an incredible opportunity for a chef to expand their leadership experience and grow within the kitchen! An oceanfront oasis located just across from East Beach and one mile from the Funk Zone district; Hilton Santa Barbara Beachfront Resort is the ideal place to stay to experience Santa Barbara. Enjoy our 24-acre beachfront resort with tree-lined pool and tennis courts, on-site wine tastings, salon and spa, and much more. The ideal candidate will possess the following: * A total of 5-7 years cooking/culinary experience * 2 years minimum experience in a supervisory role within a kitchen (hotel experience highly preferred) * Excellent communication and time management skills, computer literacy, and the ability to liaise between team members and upper management. * Previous experience in scheduling, production planning, recipe management, building order guides, procurement and managing inventory * Open availability and the ability to work a flexible schedule * Luxury resort, payroll and banquet (high volume) experience are a plus! Schedule: varies, as needed to include nights, weekends and holidays Salary: $80,000- $90,000 and is dependent on experience The Benefits: We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. This role will help oversee culinary operations of The Set, where guests can enjoy the ocean view and cozy up by the fire pits at Santa Barbara's best sunset-watching spot. The Set serves bistro-style classic dishes and specialty cocktails for lunch, dinner, and weekend brunch. It will also help oversee culinary operations of The Roundhouse, where guests can start their day at the Roundhouse buffet or choose from a menu of à la carte breakfast favorites. A Chef de Cuisine is responsible for leading the culinary production of a designated kitchen in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Chef de Cuisine, you will be responsible for leading the culinary production of a designated kitchen in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Lead daily culinary production, to include, but not limited to, preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability * Perform general management duties including, but not limited to, systems management, budget and forecasting, report generation, department management and meeting participation and facilitation * Visually inspect, select and use quality food and beverage products including, but not limited to, fruits, vegetables, meats, fish and spices * Create and implement new menus and individual food items * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and assisting with evaluations, scheduling and assigning work and delivering recognition and reward * Recruit, interview, develop and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-MM4
    $80k-90k yearly 20d ago
  • Lead Housekeeper Full Time-101060

    Extended Stay America 4.5company rating

    Stevenson Ranch, CA job

    The full-time lead housekeeping position is responsible for assisting the management team in overseeing the tasks, training and standards of the housekeeping department and to optimize performance through continuous improvement and execution of all cleaning standards. The position is expected to work independently with limited supervision from management. The position will also be responsible for working directly with the maintenance technician on the preventative maintenance/deep cleaning program, assisting management with guest room inspections and any additional duties assigned by the management team. MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates. * Trains new and existing housekeepers, inspects guest rooms, and adheres to company standards, policies and procedures. * Ensures housekeeping carts, cart rooms, and laundry areas are maintained to company standard. * Works directly with the maintenance engineer to perform the guest room preventative maintenance/deep cleaning. * Performs daily housekeeping tasks in guest rooms and weekend out of room cleaning as needed. * Responsible for overall hotel cleanliness. * Motivates and drives company initiatives within the department. * Completes all required and annual ESU Training. OTHER DUTIES * Schedules daily housekeeping assignment boards when needed. * Performs duties in housekeeping and laundry departments as needed. * And any other duties as assigned by the management team. BENEFITS * Weekly Pay! * Competitive Wages * Great Working Environment * Employee Recognition Programs * Employee Perks Program offering discounts to major companies * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Read and speak English and comprehend simple instructions, short correspondence, and memos. * Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Always apply good judgment. * Support and assist daily activities of 3 plus housekeeping associates on staff. * Coach and train new and existing associates on company standards, guidelines and procedures. * Prioritize tasks and duties to ensure that daily housekeeping operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds. * Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch. * Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds. * Discern or detect items in guest rooms to ensure safe performance of work. * Frequently work in outside weather conditions (depending on hotel). * Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock. * Typically, moderate to loud noise levels in the work environment. * The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * Previous hotel experience required ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
    $27k-43k yearly est. 25d ago
  • Team Lead-109010

    Extended Stay America 4.5company rating

    Stevenson Ranch, CA job

    The Team Lead ("TL") position assists the General Manager ("GM") in managing the hotel operations on a day-to-day basis to ensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM's responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES * Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. * Assists the GM in ensuring that associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction. * Assists GM in training associates on brand standards and job performance expectations. * Upholds and enforces company standards and policy compliance at the hotel level. The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. * Assists the GM in monitoring in-house guest balances and issuance of refund checks. * Assists with monitoring monthly inventory of supplies and equipment. Ensures that day- to-day purchases are within budget and with approved vendors. Assists the GM in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. * Serves as first level of contact for guest service issues. Resolves guest issues or determines necessity to escalate to the GM as needed. * Embrace the company's service culture and treat all guests and associates with professionalism, respect and kindness. * Instills 100% guest satisfaction objective to hourly associates. OTHER DUTIES * Assists with sales-related activities to increase occupancy, enters Quality SOAR leads weekly, supports the GM by seeking potential business in the local market, making sales calls and other telemarketing activities. * Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel. * Inspects guest rooms. * Assists with active review and monitoring of social media websites to ensure timely and appropriate responses. * Assists with database checks, quick hit meetings and guest ready / visual inspections as needed. BENEFITS * Weekly Pay! * Competitive Wages * Great working environment * Employee Recognition Programs * Medical Insurance * Dental Insurance * Vision Insurance * Health Care and Dependent Care Flexible Spending Accounts * Employer Paid Basic Life and AD&D Insurance * Employer Paid Long Term Disability * Optional Employee Paid - Voluntary Benefits * Short-Term Disability * Buy-Up Long-Term Disability * Supplemental Life Insurance * Dependent Life Insurance * 401(k) Savings Plan * Paid Time Off * Employee Assistance Program (EAP) * Employee Perks Progam offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES * Comprehend fundamental instructions, write short correspondence, and memos. Solid English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors. * Operate the property management system technology. * Add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals. * Apply common sense understanding to carry out detailed written or oral instructions. * Oversee/supervise daily activities of 8 to 15 hourly associates. * Organize multiple priorities to ensure that daily operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS * Regularly required to remain stationary; navigate the hotel and parking lot; handle, reach, and detect objects, tools and controls; and detect scent and sounds. * Occasionally required to position self to access low areas and traverse heights and remain stable while doing so. * Occasionally lift and/or move up to 25 pounds. * Frequently works in outside weather conditions (depending on hotel). * Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock. * The work environment will typically be at moderate to loud noise levels. * Associate may be asked to travel to help and/or cover additional locations within a reasonable geography. MINIMUM QUALIFICATIONS * Prior hotel experience is required. * High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. PREFERRED QUALIFICATIONS * Previous supervisory experience is desired.
    $51k-88k yearly est. 27d ago
  • Banquet Manager - Zachari Dunes, A Curio Collection by Hilton

    Hilton 4.5company rating

    Hilton job in Oxnard, CA

    Zacharie Dunes, A Curio Collection by Hilton is hiring a Banquet Manager to lead our banquet operations. Inspired by ocean breezes and the sugary dunes that surround us, Zachari Dunes at Mandalay Beach is genuinely welcoming, effortlessly sophisticated, and authentically SoCal. Here, under the warming glow of the California sun, find exhilarating adventures, gourmet dining, and blissful relaxation. In this role, you will assist the Hotel Assistant General Manager in overseeing all banquet operations managing a team of 35 - 40. The ideal candidate will be an exceptional leader with a talent to drive innovation, foster a culture of positivity and growth, and deliver memorable guest experiences. At least three (3) years of banquet leadership experience in an upscale environment is required. Want to learn more? Hotel Website, Instagram What will I be doing? As a Banquet Manager, you would be responsible for managing the daily execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Banquet functions to include, but not limited to, planning, organizing and executing breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. Oversee the set up of function rooms to include, but not limited to, the placement of linens, silver, glassware and chinaware according to event specifications and a full inspection Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward Recruit, interview and train team members Communicate function specifications, procedures and changes with affected departments including, but not limited to, the Food and Beverage, Event Services, Property Operations, Audio Visual and Housekeeping Oversee the break down of the function room and ensure proper storage of equipment Ensure compliance with health, safety, sanitation and alcohol awareness standards What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs #LI-JP2 EOE/AA/Disabled/Veterans
    $55k-71k yearly est. Auto-Apply 2d ago
  • Barista (Part-Time) - Hilton Santa Barbara Beachfront Resort

    Hilton 4.5company rating

    Hilton job in Santa Barbara, CA

    The Hilton Santa Barbara Beachfront Resort is looking for its next Barista (Part-Time) to join their Food and Beverage team! Ideally situated on California's Central Coastline and steps away from pristine beaches. The property pays homage to Santa Barbara's culture and history throughout the 24-acre resort. Here you will be a part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list! The ideal candidate for this role will possess: A minimum of three months of customer service experience. A minimum of three months of barista experience. Valid Food Safety Certification and RBS Certification required. Ability to adapt, stay organized, and perform effectively in fast-paced, demanding environments. Ability to work a flexible schedule, including weekends and holidays. Previous fine dining experience is a plus. Most importantly, a genuine service-driven mindset with a passion for delivering exceptional guest experiences. Shift Pattern: Part-Time Hourly Rate: $16.50 per hour The team is currently seeking an experienced Barista to join our team. This role is responsible for greeting guests, preparing and serving beverages and/or food, and taking orders in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction. The Barista actively upsells additional items to enhance profitability, accurately enters orders into a computerized system, and processes payments upon order completion. This position also includes performing general cleaning and sanitation tasks in accordance with health and safety standards. Key Responsibilities: Guest Relations\: Greet, prepare, service, and take guests' orders for beverages and/or food in a friendly, courteous, professional, and timely manner to ensure total guest satisfaction. Order Management\: Accurately enter orders into a computerized system and settle checks upon completion of the order. Cleanliness\: Perform general cleaning tasks to adhere to health and safety standards, ensuring a clean and safe environment for both guests and staff. Cash Handling\: Handle cash transactions securely and efficiently, with accuracy in processing payments. Customer Service\: Demonstrate outstanding customer service skills, addressing guests' needs and inquiries with a positive attitude. Teamwork\: Collaborate with fellow team members to ensure smooth operations during busy shifts. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $16.5 hourly Auto-Apply 19d ago
  • Senior Sales Manager - Hilton Santa Barbara Beachfront Resort

    Hilton 4.5company rating

    Hilton job in Santa Barbara, CA

    The beautiful Hilton Santa Barbara Beachfront Resort is located just across from East Beach and only one mile from the vibrant Funk Zone District-the perfect base for experiencing all that Santa Barbara has to offer. The team is seeking a Senior Sales Manager to join their sales organization, focusing on the SMERF and Association markets. This role offers an exciting opportunity to represent a premier beachfront resort within an upscale, luxury-competitive market. Remote consideration\: Candidates based, "in market", Northern California will be considered if they bring strong association market experience and have worked within-or competed against-upscale or luxury hotel environments. Candidates must be able to travel into Hilton Santa Barbara for Site Visits, Pre-Cons, and business demands. The annual base salary range for this role is $85,000-$95,000 + quarterly bonus opportunity and is based on experience What will I be doing? A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. POSITION STATEMENT This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management\: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting\: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations\: Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-JW1 What are we looking for? Minimum Years of Experience\: 2 years of Hospitality sales and/or group travel industry sales It would be advantageous in this position for you to demonstrate the following capabilities and distinctions\: Knowledge Delphi.fdc, Hotel Sales industry experience, knowledge of SMERF, Association, or Citywide experience Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment Vision, dental, life and disability insurance Mental Health Resources Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment. Go Hilton travel discount program\: 100 nights of discounted travel per calendar year Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay. Career growth and development Team Member Resource Groups Recognition and rewards programs Access to your pay when you need it through DailyPay Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Inclusive family-building and fertility benefits Expanded bereavement leave. Adoption Assistance program Complimentary Parking Complimentary Team Member Lunch EOE/AA/Disabled/Veterans
    $85k-95k yearly Auto-Apply 4d ago

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