Complex Senior Events Manager - Hilton San Francisco Union Square and Parc 55
Hilton Worldwide, Inc. 4.5
Hilton Worldwide, Inc. job in San Francisco, CA
Complex Senior Events Manager - Hilton San Francisco Union Square & Parc 55 (HOT0C5SS)
Job Number: HOT0C5SS
Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! Our hotels are located a block from the Curran and ACT theaters, and just two blocks from Union Square and Westfield San Francisco Centre. The Powell Street cable car turnaround, San Francisco Museum of Modern Art, and Moscone Convention Center are within a mile. Our Union Square property is the largest in the Bay Area with 1,921 rooms, over 150,000 sq ft of meeting space with 44 meeting rooms. Our Parc 55 property has 1,024 rooms with over 30,000 sq ft of meeting space with 21 meeting rooms.
As a Complex Senior Events Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.
Ideal candidate will possess the following:
Minimum Years of Experience: two (2) years of Hotel Event Management or Conference Service experience
Big Box to Mid‑Level hotel size experience required
Comfortable working in a fast‑paced environment, understanding pick‑up reports, and creating Beo's and Group resumes
Knowledge of hotel property management systems (Delphi.fdc) - Preferred
Flexible schedule
Salary Range: $108,000 - $118,000 plus Bonus
Hilton offers a best‑in‑market Short‑Term Incentive Plan (SIP) to our Sales, Catering & Events teams to reward employees for contributions to our company's financial success. The plan includes a quarterly component worth 20% of bonus‑eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.
What will I be doing?
As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high‑level service throughout the pre‑event, event, and post‑event phases of all hotel events. This position primarily handles complex events. You will ensure a seamless turnover from sales to service and back to sales, recognizing opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. You serve as the event planner's primary contact following turnover on property and are responsible for their experience, and may support and act on behalf of the Director of Catering and Events.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
Organize, plan, and prioritize duties by developing plans and goals.
Communicate promptly to internal and external clients via telephone, email, written documents, or in person.
Create and maintain relationships with clients to set and meet expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Sell and influence both internal and external clients.
Make decisions and solve problems by analyzing and evaluating issues and determining the best solution.
Ensure high‑quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. We look for the demonstration of our core values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
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$108k-118k yearly 6d ago
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Napa Valley Luxury Resort General Manager
Hilton Worldwide, Inc. 4.5
Hilton Worldwide, Inc. job in Napa, CA
A leading hospitality company is seeking a General Manager for Casa Mani Resort in Napa Valley. The candidate will oversee daily operations, ensuring exceptional guest service and financial profitability. Responsibilities include managing hotel operations, budgeting, and staff development. Ideal candidates must have a strong leadership background and a minimum of 3 years as a General Manager in a comparable property. The position offers a salary range of $225K - $250K annually depending on experience.
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$62k-99k yearly est. 2d ago
Senior Group Sales Lead - Associations & Leisure
Intercontinental Hotels Group 3.9
San Francisco, CA job
A leading hospitality brand in San Francisco is seeking an experienced sales professional to manage sales activities within the association and leisure markets. The ideal candidate will have a minimum of two years' experience in hotel sales, excellent English communication skills, and the flexibility to work night and weekend shifts. In this role, you will drive sales strategies, develop client relationships, and produce performance reports. The hourly pay range for this position is $45.00 to $55.00, plus eligibility for bonus pay.
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$45-55 hourly 6d ago
Sr. Manager, Group Sales (Association/Leisure) - InterContinental San Francisco
Intercontinental Hotels Group 3.9
San Francisco, CA job
Hotel Brand: InterContinental
This role is responsible for the Association and Leisure markets where you will oversee and implement all sales activities for a specific area of responsibility or market segment(s), including developing new accounts, maintaining existing accounts and implementation of sales strategies.
Every day is different at IHG, but you'll mostly be:
Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
Achieve personal and team sales goals as assigned.
Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community.
Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
Produce monthly reports and sales forecasts for assigned area of responsibility.
Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.
Promote teamwork and quality service through daily communication and coordination with other departments.
Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
Interact with outside contacts:
Guests - to ensure their total satisfaction
Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets - to ensure repeat business, follow up on events, and generate new business
Other contacts as needed (Professional organizations, community groups, local media)
May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.
Perform other duties as assigned.
May serve as “manager on duty” as required.
What we need from you:
Minimum of two years of experience working in a hotel sales with a focus on the association & leisure markets.
Bachelor's degree in marketing or related field, and or an equivalent combination of education and experience.
Above average English communication skills - both verbal and in writing. Knowledge of other language is preferable.
Fitness - ability to frequentlystand up or move within and outside of the facility.
Strength - you must be able to carry or lift items weighing up to 25 pounds, regularly handling smaller objects.
Rapport - communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Flexible - night, weekend and holiday shifts are all part of the job.
Math - basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.Critical thinking - problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
A valid Driver's License.
What you can expect from us:
The hourly pay range for this role is $45.00 to $55.00. This role is eligible for bonus pay.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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$45-55 hourly 6d ago
Housekeeper/Room Attendant | Benefits Include: Paid Vacation, Free Room Nights, Medical and MANY MORE
Hyatt Hotels Corp 4.6
San Francisco, CA job
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco.
Our guests get to stay above it all in one of the 351 hotel rooms with soundproof floor-to-ceiling windows overlooking the bustle of San Francisco International Airport. They get to opt for an ultramodern Executive Suite for spacious entertaining and stunning views of the bay and the airport.
The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.
This is an hourly position with a compensation of $28.78.
We Offer Excellent Benefits:
* Free Room Nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental, and Vision Insurance
* Paid vacation, sick days, and holidays.
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
$28.8 hourly 10d ago
Banquet Aide - Event Services
Marriott 4.6
San Francisco, CA job
**Additional Information** **Job Number** 25198542 **Job Category** Food and Beverage & Culinary **Location** San Francisco Marriott Marquis, 780 Mission St, San Francisco, California, United States, 94103VIEW ON MAP (****************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $33.26- $34.01 per hour
**POSITION SUMMARY**
Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$33.3-34 hourly 27d ago
Steward
Marriott 4.6
San Francisco, CA job
**Additional Information** **Job Number** 26000417 **Job Category** Food and Beverage & Culinary **Location** The St. Regis San Francisco, 125 3rd St, San Francisco, California, United States, 94103VIEW ON MAP (***********************************************************************************************************************************************************
**Schedule** Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $33.67-$33.67 per hour
**POSITION SUMMARY**
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$33.7-33.7 hourly 2d ago
Bourbon Steak/The Eighth Rule - Busser
Marriott 4.6
San Francisco, CA job
**Additional Information** **Job Number** 25199620 **Job Category** Food and Beverage & Culinary **Location** The Westin St. Francis San Francisco on Union Square, 335 Powell St, San Francisco, California, United States, 94102VIEW ON MAP (***********************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $23.04-$23.04 per hour
**Tip Eligible:** Y
**POSITION SUMMARY**
Provide professional, courteous and efficient presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and utilizing cleaning to adhere to health and safety standards
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$23-23 hourly 24d ago
Guest Experience Manager
Marriott International 4.6
San Francisco, CA job
Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Leading Room Operations Team
• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
• Verifies that the team has the capabilities to meet expectations.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Managing Property Rooms Operations Function(s)
• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
• Follows property specific second effort and recovery plan.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Takes proactive approaches when dealing with employee concerns.
• Extends professionalism and courtesy to employees at all times.
• Communicates/updates all goals and results with employees.
• Meets semiannually with staff on a one-to-one basis.
• Assists/teaches the team scheduling against guest and hours/occupied room goals.
• Performs hourly job functions as needed.
• Performs other duties, as assigned, to meet business needs.
Managing and Monitoring Activities that Affect the Guest Experience
• Understands the brand's service culture.
• Provides excellent customer service by being readily available/approachable for all guests.
• Strives to continually improve guest and employee satisfaction.
• Takes proactive approaches when dealing with guest concerns.
• Extends professionalism and courtesy to guests at all times.
• Responds timely to customer service department request.
• Verifies that all team members meet or exceed all hospitality requirements.
Managing Profitability
• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
• Verifies that a viable key control program is in place.
• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Strives to maximize the financial performance of the department.
Conducting Human Resources Activities
• Interviews and assists in making hiring decisions.
• Receives hiring recommendations from team supervisors.
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Celebrates successes and publicly recognizes the contributions of team members.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$47k-64k yearly est. Auto-Apply 35d ago
Security Officer - Hilton San Francisco Union Square
Hilton 4.5
Hilton job in San Francisco, CA
The Hilton San Francisco Union Square is looking for a Security Officer. Find our downtown San Francisco hotels in the center of it all. Powell Street station and the cable car turnaround are one block from our property. Close to our property, you will also find San Francisco's top attractions. Our Hilton Union Square property has 1921 guest rooms. If you have the drive and passion to provide an exceptional level of security and safety for the guests and employees of our hotel, this is the position for you.
A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Schedule\: Availability from 3pm-12am required including weekdays, weekends, and holidays. Flexibility to cover other shifts as needed preferred.
The ideal candidate will possess:
Previous security experience
Valid guard card or PPSO card
CPR, First Aid and AED Certification
Hotel experience a plus
Wage: $28 per hour
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Medical, Dental and Vision Insurance Coverage - for you and your family.
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Supportive parental leave program that runs concurrently with Washington State's Paid Family and Medical Leave program.
Go Hilton travel discount program\: 100 nights of discounted travel per calendar year
Matching 401(k)
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
“
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”
EOE/AA/Disabled/Veterans
A leading hospitality company is seeking an experienced Assistant Director of Sales for their San Francisco hotel. The role involves managing group segments, supporting sales strategies, and fostering customer relationships. Candidates should have at least 4-5 years of hotel sales experience, be skilled in communication and networking, and be adaptable to travel. The competitive salary range is $140,000-$160,000 annually, with additional sales incentives to reward performance.
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$25k-32k yearly est. 2d ago
Telephone Technician - Hilton San Francisco Union Square
Hilton Worldwide 4.5
Hilton Worldwide job in San Francisco, CA
Hilton San Francisco Union Square is looking for a Telephone Technician. Our hotel features 1,921 guest rooms and more than 29,000 square feet of stunning event space. We're just two blocks from Union Square and the Westfield San Francisco Centre. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family. Join us where we know that you'll love being a part of Hilton, the best hospitality company in the world.
The ideal candidate will posses:
* Flexible scheduling availability, including overnight, weekends and holidays
* Ability to trouble shoot phone switches, programming new lines
* Basic Informational Technology skills
* At least 3 years of hotel maintenance experience
* At least 3 years of basic electrical, plumbing and HVAC
Shift Pattern: Full Availability, including overnight, weekends and holidays
Hourly Rate: $66.34
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
* Access to your pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental Health Resources
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel discount program
* Supportive parental leave
* Matching 401(k)
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
"Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."
What will I be doing?
As a Telephone Technician, you would be responsible for installing and maintaining telephone equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Install and maintain all hotel telephone equipment including, but not limited to, telephones in guest rooms, meeting rooms, offices, operations areas and public areas
* Coordinate telephone moves, additions, removals and upgrades
* Oversee telephone system including, but not limited to, programming, upgrades, repairs and maintenance
* Respond to guest and team member telephone-related requests in a timely, friendly and efficient manner
* Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$66.3 hourly 31d ago
Complex Assistant Director of Housekeeping and Laundry - Hilton San Francisco Union Square and Parc 55
Hilton 4.5
Hilton job in San Francisco, CA
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”
#LI-VS1
EOE/AA/Disabled/Veterans
Hilton San Francisco Union Square and Parc 55 San Francisco - a Hilton Hotel are seeking a Complex Assistant Director of Housekeeping and Laundry to help lead our high-performing teams. This role offers an exceptional opportunity to be part of large-scale operations while driving excellence in both guest service and team culture.
Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hilton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Here, you'll enjoy amazing perks, including a top-tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family.
The ideal candidate will possess\: 3 to 5 years department head experience in housekeeping, with a preference for those with union experience. Additionally, the candidate must demonstrate outstanding leadership qualities, meticulous attention to detail, robust organizational skills, proficiency in Microsoft Office, effective communication skills, and the ability to uphold high standards of cleanliness and efficiency in a fast-paced setting.
Annual Salary Range\: $93,000 to $103,000
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As an Assistant Director of Housekeeping, you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
Inspect public areas and guest rooms to ensure compliance with quality assurance standards
Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
$93k-103k yearly Auto-Apply 29d ago
Director of Sales, Marketing & Events | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!
Hyatt Group 4.6
San Francisco, CA job
Director of Sales, Marketing & Events
Grand Hyatt at SFO, San Francisco, CA
Full-time, Yearly US Dollar (USD) pay basis
At Hyatt, we believe in the power of belonging-making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated.
The Director of Sales, Marketing & Events has direct oversight of the Sales and Marketing operation of the hotel. The DOS is responsible for the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS supervises sales managers, trainees, interns, and administrative staff. Additional responsibilities include recruiting and hiring sales staff, training, managing and coaching sales managers to meet company goals and maximize hotel revenues. The role requires proficiency in general computer knowledge and the ability to train and monitor both group and transient contractual agreement processes, including quoting rates, sending referrals, setting tracers, and managing retention, reactivation, and acquisition accounts. The DOS reports directly to the General Manager and Regional Vice President of Sales. Communication and organizational skills are of the utmost importance.
This is a salaried position with compensation ranging from $140,600 to $179,200.
Benefits
Free Room Nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance
401K with company match
Paid vacation, sick days, new child leave, and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Employee Stock Purchase Plan
Discounts at various retailers-including Apple, AT&T, Verizon, Headspace, and many more
Qualifications
6 years or more of progressive hotel Sales experience (typically with Hyatt)
Demonstrated ability to effectively interact with people of diverse cultural, disability, and ethnic backgrounds
Previous hotel pre‑opening experience preferred for opening hotels
Demonstrated history of success
Results‑driven, energetic, and focused
Service‑oriented style with professional presentation skills
Hospitality degree an asset
Strong leadership, high energy, entrepreneurial spirit, and proven track record in high‑volume concepts; effective communicator; commitment to exceptional customer service and bottom‑line improvement
Clear concise written and verbal communication skills in English
Proficiency in Microsoft Word and Excel
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Why Hyatt?
Grand Hyatt hotels provide superior services and elevated experiences. Looking for a classic beginning in your next career? Apply today at careers.hyatt.com.
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$140.6k-179.2k yearly 6d ago
General Maintenance Utility Engineer
Hyatt Hotels Corp 4.6
San Francisco, CA job
Hotel Kabuki is a stylish boutique hotel in San Francisco's Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations.
A Utility Engineer will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A Utility Engineer will also perform some repairs that require some skills and experience in mechanical, electrical and kitchen equipment. This is an hourly position with a rate of $36.49.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
$36.5 hourly 20d ago
Bourbon Steak/The Eighth Rule - Barback
Marriott Hotels Resorts 4.6
San Francisco, CA job
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$27k-44k yearly est. Auto-Apply 27d ago
Steward/Dishwasher (Part Time) - Hilton San Francisco Union Square
Hilton Worldwide 4.5
Hilton Worldwide job in San Francisco, CA
The Hilton San Francisco Union Square is looking for their next Steward/Dishwasher. This is a great entry level position for those looking to break into the hospitality industry. Our hotel is located a block from the Curran and ACT theaters, and just two blocks from Union Square and Westfield San Francisco Centre. Our Hiton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space with 44 meeting rooms.
A Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Wage: $33.67
Schedule: Open availability including days, nights, weekends and holidays.
What will I be doing?
As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
* Scrub pots and pans
* Burnish, de-tarnish and polish silver
* Stock and maintain supplies and equipment
* Perform cleaning duties including, but not limited to, mopping and removing trash
* Transport and store clean ServiceWare
* Train other stewards, as needed
* Prepare and place clean service ware for events and function
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$33.7 hourly 19d ago
Guest Service Agent - Hilton San Francisco Union Square
Hilton 4.5
Hilton job in San Francisco, CA
Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! Just two blocks away you will have direct access to the Muni and BART. Here you will enjoy free meal on shift. We know that you'll love being a part of the Hilton team!
The team is currently seeking a Friendly and approachable individual that is well organized, proactive, with solid administrative skills and is committed to providing excellent guest experiences to be their next Guest Service Agent. The ideal candidate for this role will possess:
The ability to work a full shift (8 hours) walking/standing with or without reasonable accommodations.
The ability to bend, stoop, walk and lift/push/pull up to 20 lbs.
Can work a flexible schedule that includes AM, PM, Overnights, weekends and holidays.
Can effectively communicate with English language-speaking guests.
A minimum of 1 Year Customer Service Experience.
Shift Pattern: Full-Time
Shifts: AM/PM/Overnight
Hourly Rate\: Starting at $35.06/per hour
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$35.1 hourly Auto-Apply 19d ago
Banquet Houseperson- Full Time | Benefits Included
Hyatt Hotels Corp 4.6
San Francisco, CA job
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you're focused on maximizing your getaway.
The Banquet Houseperson plays a vital role in the successful execution of meetings, conferences, weddings, and special events at Grand Hyatt San Francisco. This position is responsible for setting up, maintaining, and breaking down banquet spaces according to event orders while ensuring all function rooms are clean, organized, and guest-ready. The ideal candidate is detail-oriented, physically capable, and enjoys working in a fast-paced, team-driven environment.
Key Responsibilities
* Set up banquet and meeting rooms according to Banquet Event Orders (BEOs), including tables, chairs, staging, linens, podiums, dance floors, and audiovisual equipment.
* Break down and reset function spaces after events, ensuring all equipment is properly stored and accounted for.
* Maintain cleanliness and organization of all banquet spaces, hallways, storage rooms, and back-of-house areas.
* Assist banquet servers and captains during events by replenishing supplies, resetting rooms, and responding to operational needs.
* Inspect function rooms before and during events to ensure cleanliness, safety, and adherence to Hyatt standards.
* Report maintenance issues, safety hazards, or damaged equipment to management promptly.
* Handle and transport equipment safely, following proper lifting techniques and safety guidelines.
* Support last-minute room changes or event adjustments as directed by banquet leadership.
* Work closely with Event Services, Culinary, Stewarding, and Engineering teams to ensure seamless event execution.
* Follow all safety, sanitation, and loss prevention procedures in accordance with Hyatt and local regulations.
This is an hourly position with a compensation of $34.01 per hour.
We offer excellent benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental and Vision Insurance
* 401K with company match
* Paid Vacation, sick days, new child leave and personal day
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
$34 hourly 5d ago
Complex Senior Events Manager - Hilton San Francisco Union Square and Parc 55
Hilton Worldwide, Inc. 4.5
Hilton Worldwide, Inc. job in San Francisco, CA
Complex Senior Events Manager - Hilton San Francisco Union Square and Parc 55 (HOT0BXX8)
Location: Hilton San Francisco - Union Square, 333 O'Farrell Street, San Francisco 94102. The Hilton San Francisco Union Square property is the largest in the Bay Area with 1921 rooms and extensive meeting space, and Parc 55 has 1024 rooms with significant meeting space.
As a Complex Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.
Responsibilities
Organize, plan and prioritize duties by developing plans and goals.
Provide timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, processes, and hotel operations.
Resolve conflicts and negotiate with others while handling complaints and disputes.
Sell and influence both internal and external clients to maximize revenue opportunities.
Make decisions and solve problems by analyzing issues and determining the best solutions.
Ensure high-quality service by guiding team members to understand guest needs and providing direction and coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Perform other duties as necessary based on business needs.
Salary: $100,000 - $108,000 Plus Bonus. Hilton offers a Short-Term Incentive Plan (SIP) with a quarterly component worth 20% of bonus-eligible earnings. The quarterly incentive may have multiple weighted objectives.
What are we looking for?
Hilton seeks team members who demonstrate our Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. In addition, we look for the following key attributes:
Quality
Productivity
Customer Focus
What will it be like to work for Hilton?
Hilton is a leading global hospitality company spanning the lodging sector from full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton has offered guest experiences marked by service, amenities, and value for nearly a century, with a mission to fill the earth with the light and warmth of hospitality. Our Team Members are at the heart of it all.
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