_\*\*\*This position will be Remote, but with a preference for candidates in Ohio, Missouri, Texas or Louisiana\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\! As Manager, QA Auditor, you will support the team that leads our brands with the steadfast goal of strengthening and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance, you will perform numerous QA audits and have responsibility for 100 hotels in your territory\. Your main duty is to protect the integrity of the brands inspected in terms of cleanliness, condition, guest safety, and brand standards\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Perform routine Quality Assurance evaluations\.
+ Address inquiries and communications made internally, both verbally and in written communications\.
+ Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals\.
+ Participate in Consistency exercises\.
+ Participate in activities outside of QA to gain a better knowledge of other departments\.
**How you will collaborate with others:**
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans\.
**What projects you will take ownership of:**
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of management experience \- Hotel Operations
+ Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
+ Current resident in the states of Ohio, Missouri, Texas, or Louisiana
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Brands_
**Title:** _Manager Quality Assurance_
**Location:** _null_
**Requisition ID:** _COR015IF_
**EOE/AA/Disabled/Veterans**
$75k-100k yearly 26d ago
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Senior Analyst, GRO Support
Hilton 4.5
Hilton job in Sacramento, CA
_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\.
+ Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\.
+ Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\.
**How you will collaborate with others:**
+ Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\.
+ Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\.
+ Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\.
**What projects** **you will take ownership of:**
+ Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\.
+ Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\.
+ Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint
+ Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office
+ Proficiency in programming or data science: SQL or Python or R
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Two \(2\) years of GRO system experience
+ Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles
+ Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk
+ Two \(2\) years of experience in Salesforce
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Senior Analyst, GRO Support_
**Location:** _null_
**Requisition ID:** _COR015F4_
**EOE/AA/Disabled/Veterans**
$70k-100k yearly 60d+ ago
Property Administrative Specialist (Sales)
Marriott International 4.6
Sacramento, CA job
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$38k-49k yearly est. 37d ago
Steward
Marriott 4.6
Sacramento, CA job
**Additional Information** **Job Number** 25203273 **Job Category** Food and Beverage & Culinary **Location** Sheraton Grand Sacramento Hotel, 1230 J St, Sacramento, California, United States, 95814VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $22.00-$22.00 per hour
**POSITION SUMMARY**
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$22-22 hourly 18d ago
Crew Member
Chipotle Mexican Grill 4.4
Davis, CA job
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook or no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Full and part-time opportunities
+ Opportunities for advancement (80% of managers started as Crew)
**WHAT YOU'LL BRING TO THE TABLE**
+ A friendly, enthusiastic attitude
+ Passion for helping and serving others (both customers and team members)
+ Desire to learn how to cook (a lot)
+ Be at least 16 years old
+ Ability to communicate in the primary language(s) of the work location
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$20.00-21.00
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$29k-35k yearly est. 20d ago
MSB Events Specialist
Marriott 4.6
Rancho Cordova, CA job
**Additional Information** **Job Number** 26210541 **Job Category** Administrative **Location** Courtyard by Marriott Sacramento Rancho Cordova, 10683 White Rock Rd, Rancho Cordova, California, United States, 95670VIEW ON MAP (*********************************************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $20.50-$20.50 per hour
**POSITION SUMMARY**
Verify on-property event planning and execution, provide on-property sales support for MSB property General Managers, and complete administrative duties. Serve as primary point-of-contact for guests organizing and attending meeting events at property to verify their end-to-end experience operates smoothly. Act as the primary point of contact for the Group Sales Office and Area Sales teams. Collect, develop, and submit content to update property websites on Marriott.com. Administrative duties to be delegated at the discretion of property General Managers.
Follow all company policies and procedures, verify uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Across from Old Sacramento and the State Capitol you will find the Embassy Suites by Hilton Sacramento Riverfront Promenade where our team members love being a part of our award-winning culture! The beautiful Embassy Suites Sacramento Riverfront Promenade is hiring a Part-Time Breakfast Busperson Assistant to join their Food and Beverage team in Tower Bridge Cafe. Here you will enjoy great perks such as complimentary parking and room discounts for you and your family at Hilton hotels worldwide! We know that you will love being a part of a team that was named Great Places to Work eight years straight! Do you want to grow your hospitality career with an amazing team? Apply today!
The ideal candidate for this role will possess:
* The ability to write and communicate fluently in English is essential to the role.
* A minimum of 6 months experience in Food and Beverage in a guest facing customer service role
* Previous hotel or restaurant experience is plus!
Schedule: Must have open availability for all AM shifts including weekends and holidays; breakfast shift with a start time as early as 5:00 am.
Pay Rate: $18.00 per hour plus tips.
The Benefits
Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Health insurance
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
What will I be doing?
As a Breakfast Busperson Assistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning, and placing tableware, serving water, etc.
* Ensure tableware is in good and working condition and report any defects for repair
* Stock, maintain and clean designated food station(s)
* Assist with table service, including, but not limited to, serving beverages, breads, etc.
* Retrieve and transport dirty tableware to dishwashing area
* Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#LI-MM4
$18 hourly 6d ago
Service Leader
Chipotle Mexican Grill 4.4
Rancho Cordova, CA job
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Making sure great tasting, high quality food is served
+ Helping to resolve food quality issues
+ Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
+ Helping to resolve customer incidents and working to ensure positive customer experiences
+ Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
+ Developing and cross training all front of house Crew
+ Assisting with Crew performance reviews
+ Developing future Service Leaders
+ Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
+ Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
+ Ensuring the proper quantity of supplies are available as needed
**WHAT YOU'LL BRING TO THE TABLE**
+ Be able to understand and articulate Chipotle's Food With Integrity philosophy
+ Have knowledge and experience of cash handling policies and procedures
+ Have knowledge of Food Safety and health department matters
+ Have familiarity with office paperwork
+ Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$22.85-$25.44
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$23k-39k yearly est. 5d ago
Backup Maintenance Person
McDonald's 4.4
Sacramento, CA job
Facilities Manager
Type of position: Full-time or part-time
Wage: $22.50 per hour
The Opportunity: The Facilities Manager assists management in achieving and maintaining outstanding interior and exterior restaurant cleanliness and maintaining restaurant equipment. The Facilities Manager is part of the restaurant management team and works within the team to ensure the restaurant and equipment is working as expected.
Perks and Benefits:
Flexible scheduling
Paid sick leave
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts
Free meals at work
Medical and dental insurance*
and much, much more!
Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!
*available to full time employees
Job Responsibilities:
The Facilities Manager's responsibilities may include, but are not limited to:
Cleaning and sanitizing equipment
Completing preventative maintenance tasks
Calibrating equipment
Replacing filters and gaskets
Cleaning HVAC/Exhaust units
Cleaning and maintaining condensers
Replacing belts
Inspecting bulk CO2 and Coke tanks
Managing operations and cleaning supplies
Building upkeep
Qualifications:
To be successful in this position, you'll need:
A humble and hospitable demeanor;
A desire to learn and grow; and
Good organizational and multitasking skills; and
A problem solving mindset
So, what's your job combo?
Allergen‑Aware Service & Menu Compliance: As part of our team, you will be required to complete mandatory training on California's new Allergen Disclosure law (ADDE). You'll help ensure all menu items are labeled for the 'Top 9' allergens, respond to guest allergen inquiries professionally, and follow restaurant protocols to help protect guest safety and comply with state law.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Employment Disclaimer
I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. McDonald's USA will not receive a copy of my employment application and it will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.
$22.5 hourly 22d ago
General Manager
Pizza Hut 4.1
Marysville, CA job
To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think about a career with Pizza Hut. You know who you are - a natural leader, you love putting together a winning team. You're all about teaching new things and motivating the team to work together. At Pizza Hut, you can do all that - and more. Here, you will work with smart, experienced, fun people. Expect training and growth. Plenty of excitement. Unique challenges. And a world of opportunity.
What are we looking for?
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You have at least 2 years of leadership experience in the restaurant, hospitality or retail industry with responsibility for financial results.
You're all about creating a great place to work for your team.
You want to make your customer's day and it shows in the way you are maniacal about serving amazing pizza with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational and fun. You have a vision for the perfect restaurant, and you know how to get your team to bring it to life. You set high standards for yourself and for your people.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, 2 years driving experience, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
If you want a management career with an innovative company, look no further than Pizza Hut. Apply today!
$43k-59k yearly est. 37d ago
Analyst, Hotel Level Marketing - Agency Solutions
Hilton 4.5
Hilton job in Sacramento, CA
based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\.
Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\.
This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\.
+ Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\.
**How you will collaborate with others:**
+ You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\.
+ You will be the central liaison between the hotel, agency partners, and Enterprise partner teams
**What projects you will take ownership of:**
+ Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of professional work experience in paid media
+ Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\.
+ Travel 20%\.
**It would be useful if you have:**
+ Bachelor's degree in marketing, advertising, or a related field\.
+ Experience working within Salesforce and Adobe Analytics
+ Professional certifications from Google and Meta\.
+ A marketing or media agency background, including hands\-on account management experience\.
+ Located in Chicago, IL area
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_
**Location:** _null_
**Requisition ID:** _COR015G3_
**EOE/AA/Disabled/Veterans**
$55k-80k yearly 60d+ ago
Kitchen Leader
Chipotle Mexican Grill 4.4
Sacramento, CA job
**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
**THE OPPORTUNITY**
As Kitchen Leader, you will learn how to prepare great food, grill meats, and sauté vegetables. You are responsible for making sure our food is absolutely delicious. You'll order the food and train others to become future Kitchen Leaders.
The Kitchen Leader helps ensure the quality and safety of Chipotle's delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role model for Crew members, helping them learn to become future Kitchen Leaders. At its core, as with every position at Chipotle, it is about promoting teamwork and creating a great customer experience. While on the clock, the Kitchen Leaders are always busy on their feet, accomplishing their station's goals, taking on tasks that they see that need to get done, and pitching-in to help their teammates.
**WHAT YOU'LL DO**
+ In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
+ Ensuring food quality by cooking and prepping food to order, and following kitchen procedures
+ Monitoring food waste and inventory levels, and resolving food quality issues
+ Supporting a strong team dynamic between back of house Crew and front of house Crew
+ Developing Crew members to be future Kitchen Leaders
+ Communicating with Crew members and customers effectively in order to ensure great customer service and throughput
+ Ensuring the kitchen is properly cleaned and sanitized
+ Monitoring kitchen equipment and ensuring it is kept in good repair; making sure malfunctioning equipment is repaired as quickly as possible
+ Ensuring that the kitchen itself and all Crew members meet the necessary guidelines to ensure there are no injuries or accidents
+ Filling out Material Safety Data Sheets (MSDS) and Inventory Rotation (FIFO)
**WHAT YOU'LL BRING TO THE TABLE**
+ Have the ability to understand and articulate Chipotle's Food With Integrity philosophy
+ Have the knowledge and ability to speak, write, and understand the primary language(s) of the work location
+ Have a high school diploma
+ Have restaurant experience
**WHAT'S IN IT FOR YOU**
+ Tuition assistance (100% coverage for select degrees or up to $5,250/year)
+ Free food (yes, really FREE)
+ Medical, dental, and vision insurance
+ Digital Tips
+ Paid time off
+ Holiday closures
+ Competitive compensation
+ Opportunities for advancement (80% of managers started as Crew)
**PAY TRANSPARENCY**
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details.
$21.25-$23.65
**WHO WE ARE**
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** .
_Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._
_Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
$33k-39k yearly est. 20d ago
Night Guest Laundry Attend-PT-102020
Extended Stay America 4.5
Sacramento, CA job
The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.
Watch A Day in the Life video for Night Guest Laundry Attendant
**************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures.
* Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains.
* Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging.
* Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards.
* Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures.
* Sets up and maintains the grab and go breakfast in accordance with brand standards.
* Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards.
* Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.
OTHER DUTIES
* Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* And any other duties as requested by the management team.
The typical shift for this position is 11:00pm to 7:00am
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Vision Insurance
* 401(k) Savings Plan
* Employee Assistance Program (EAP)
* Employee Perks Program offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Understand and communicate in English proficiently to interact with guests and associates.
* Operate the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
* Understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals.
* Complete routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Apply good judgment at all times.
* Manage problems, address and solve guest-related issues.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds.
* Frequently required to bend and position self to access low areas.
* Frequently required to lift and/or move laundry and dishes up to 25 pounds.
* On occasion one must push/pull carts weighing up to 50 lbs.
* Occasionally required to traverse heights and remain stabilize while doing so.
* Frequently works in outside weather conditions (depending on hotel).
* Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* The work environment will typically be at moderate to loud noise levels.
* The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$36k-46k yearly est. 18d ago
Bartender Banquets (On-Call)
Marriott International 4.6
Sacramento, CA job
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$29k-44k yearly est. 60d+ ago
Senior Tax Analyst
Hilton 4.5
Hilton job in Sacramento, CA
_\*\*\*This role is based at our corporate office in Memphis, TN or Remote\*\*\*_ This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management\. As a Senior Tax Analyst on the Tax Operations team reporting to Tax Operations Manager, you will focus on the preparation, analyzation, and review of the federal and state compliance for our domestic and international entities\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Report activity for the US Tax Compliance \(Forms 1120, 8858, and 5471\)
+ Ensure compliance is technically and mathematically accurate and all proper disclosures are complete
+ Ensure compliance files are thoroughly and contemporaneously documented and are maintained in IRS and State audit ready format
**How you will collaborate with others:**
+ Ensure compliance is conducive to support the accounting for income taxes following GAAP \(ASC 740\) and IFRS \(if and when implemented\)
+ Support the Audit Controversy team with our audits by providing guidance and assistance
**What projects you will take ownership of:**
+ Assist the team in the design and implementation of process improvements, which will lead to acceleration of processes, while maintaining accuracy of calculations and strength of internal controls
+ Demonstrate an understanding of the US Internal Revenue Code, and experience to research, understand, and document tax technical positions utilizing available research software \(i\.e\. RIA,CCH, BNA\)
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of work experience in corporate or public accounting experience in the area of income tax
+ Proficient in MS Excel \(v\-lookups and pivot tables\)
+ Experience working with corporate financials \(i\.e\. PeopleSoft, SAP\)
+ Fluent in corporate tax software systems \(i\.e\. Corptax, OneSource\)
+ Understanding of the Internal Revenue Code
**It would be useful if you have:**
+ BA/BS Bachelor's Degree or MA/MS Master's Degree
+ CPA \(Certified Public Accountant\)
+ Two \(2\) years of experience in Corporate or public accounting in the area of income tax
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000\-$100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Finance and Accounting_
**Title:** _Senior Tax Analyst_
**Location:** _null_
**Requisition ID:** _COR015II_
**EOE/AA/Disabled/Veterans**
$70k-100k yearly 30d ago
Certified Swing Manager
McDonald's 4.4
Sacramento, CA job
Shift Manager
Type of position: Full-time or part-time
Wage: $22.50 per hour
The Opportunity: Flexible scheduling with a side of always feeling valued. A role in your local McDonald's restaurant offers a job combo that will fit YOU.
Perks and Benefits:
Flexible scheduling
Paid sick leave
Tuition reimbursement and/or educational assistance
Training and advancement opportunities
Employee discounts
Free meals at work
Medical and dental insurance*
and much, much more!
Full-time, part-time, breakfast, lunch, late nights, weekends-whatever works for you, opportunities are available anytime-we've got a job combo specifically for you!
*available to full time employees
Job Responsibilities: In addition to following McDonald's policies and procedures, this role is vital in the restaurant because you'll:
Lead the experience: Handle and oversee crew schedules
Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards
Take action first: Take measures around safety, security, inventory, and profitability
Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
Be results oriented: Drive and expect a high level of performance from the team
Qualifications:
To be successful Shift Manager, you'll need:
Passion for helping and serving others (guests and fellow team members);
Strong guest service and support focus;
The ability to communicate effectively and anticipate guest needs; and
To provide solutions and make decisions in a fast-paced environment
Certified through McDonald's Leadership Transitions Class
So, what's your job combo?
Allergen‑Aware Service & Menu Compliance: As part of our team, you will be required to complete mandatory training on California's new Allergen Disclosure law (ADDE). You'll help ensure all menu items are labeled for the 'Top 9' allergens, respond to guest allergen inquiries professionally, and follow restaurant protocols to help protect guest safety and comply with state law.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).
Employment Disclaimer
I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. McDonald's USA will not receive a copy of my employment application and it will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee.
$22.5 hourly 22d ago
Front Desk Agent - Embassy Suites by Hilton Sacramento Riverfront Promenade
Hilton 4.5
Hilton job in Sacramento, CA
EOE/AA/Disabled/Veterans
The Embassy Suites by Hilton Sacramento Riverfront Promenade overlooking the Sacramento River and located next to the iconic Tower Bridge is looking for a Front Desk Agent to join their amazing front desk team!
Ideal candidate will possess the following:
Minimum 6 months customer service experience.
Full availability to work varying shifts on weekdays, weekends, and holidays
Previous Front Desk Experience is a huge plus!
Shift Pattern\: Full-Time
Hourly Rate\: $20.00 per hour
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
Receive, input, retrieve and relay messages to guests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$20 hourly Auto-Apply 8d ago
Maintenance Technician Full Ti-105010
Extended Stay America 4.5
Sacramento, CA job
The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in a pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards.
Watch A Day in the Life video for Maintenance Technician **************************************************
MAJOR / KEY JOB DUTIES
* Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
* Works with minimal supervision while performing all essential duties to satisfaction and within company standards.
* Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures.
* Performs the out of room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition. This includes but is not limited to trash and debris, trash containers, cleanliness of building interior and exterior, grounds, walkways, stairwells, driveways and parking areas to include removal of snow/ice in walkways were applicable.
* Performs repairs listed on work orders and following the work order process as outlined in the Green Shield Binder. Repairs must be made in a timely fashion and professional manner.
* Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
* Follows the Green Shield Inspection schedule on a daily basis in order to accomplish all tasks outlined in a timely fashion in accordance with company standards.
* Maintains all records as outlined within the Green Shield Binder to include but not limited to Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections and Non-Guest Room Deficiency Log.
* Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards.
* Maintains organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition.
* Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms, in accordance with company standards and local ordinances.
* Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances.
* Complies with all ESA safety and security policies and procedures to include OSHA and ADA.
* Where applicable to include maintenance of pool and or spa in accordance with ESA policies, procedures and in compliance with local ordinance.
* Handles or assists with the response to emergencies at the property or sister sites when asked by management.
* Monitors and follows up with outside vendors when directed by management.
.
OTHER DUTIES
* Assists with cleaning any areas of the hotel as assigned by the manager when needed to include but not limited to font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
* Responsible for maintaining overall hotel cleanliness.
* Other duties as assigned by the management team.
BENEFITS
* Weekly Pay!
* Competitive Wages
* Great working environment
* Employee Recognition Programs
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Health Care and Dependent Care Flexible Spending Accounts
* Employer Paid Basic Life and AD&D Insurance
* Employer Paid Long Term Disability
* Optional Employee Paid - Voluntary Benefits
* Short-Term Disability
* Buy-Up Long-Term Disability
* Supplemental Life Insurance
* Dependent Life Insurance
* 401(k) Savings Plan
* Paid Time Off
* Employee Assistance Program (EAP)
* Employee Perks Progam offering discounts to major companies
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and
location. Candidates are not guaranteed to be at the high or low end of the compensation ranges
presented. The Company complies with applicable federal, state, and local minimum wage requirements.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
* Read and speak English proficiently and interact with guests, associates and outside vendors.
* Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
* Write routine reports and correspondence.
* Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* Use units of measurement for weight, volume and distance.
* Apply good judgment at all times.
* Assist with resolving guest issues in accordance with company policies.
ENVIRONMENTAL JOB REQUIREMENTS
* Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
* Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
* Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
* Discern or detect items in guest rooms to ensure safe performance of work.
* Frequently work in outside weather conditions (depending on hotel).
* Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
* Typically, moderate to loud noise levels in the work environment.
* The associate may be asked to travel to help additional sites within a reasonable geography.
MINIMUM QUALIFICATIONS
* High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
$38k-50k yearly est. 23d ago
Line Cook - Embassy Suites by Hilton Sacramento Riverfront Promenade
Hilton 4.5
Hilton job in Sacramento, CA
The beautiful Embassy Suites Sacramento Riverfront Promenade \(*************************************************************************************************** hiring a motivated Line Cook to join their team\. Our hotel overlooks the Sacramento River, next to the iconic Tower Bridge\. We're within a 10\-minute walk of the Old Sacramento Waterfront District and events at the Golden 1 Center\. Be part of a team that was ranked \#1 on Great Places to Work and on Fortune's World's Best Workplaces list\! From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use\. Here you will enjoy great perks such as complimentary parking and room discounts for you and your family at Hilton hotels worldwide\!
The ideal candidate will possess the following:
+ A minimum of 2 years' experience in a line cook position in a fast paced, high\-volume restaurant
+ Ability to work different stations on the line
+ Previous breakfast cook experience including egg cookery
+ The ability to work a varied schedule that includes morning, swing shift, late night, weekend and holiday shifts as needed
+ Hotel prep and full\-service restaurant line experiencea plus\!
+ Previous hotel and banquet experience is highly preferred
**Pay Rate** : $21\.00 an hour
**Shift** **Pattern** :varies based on business needs; includes mornings, afternoons and evenings
**The Benefits**
Hilton is proud to have an award\-winning workplace culture ranking \#2 Best CompanyToWorkForin the U\.S\.
+ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
Pleasenote,benefits may vary depending on the classification and union status of the position\.
A Line Cook is responsible for preparing hot and cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.
**What will I be doing?**
As a Line Cook, you will be responsible for preparing hot and cold food items in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Prepare cold food items including, but not limited to, salads, sandwiches, pizzas, hamburgers, appetizers, etc\. according to designated recipes and quality standards
+ Maintain cleanliness and comply with food sanitation standards at all times
+ Manage guest orders in a friendly, timely and efficient manner
+ Ensure knowledge of menu and food products
+ Stock and maintain designated food stations\(s\)
+ Visually inspect all food sent from the kitchen
+ Practice correct food handling and food storage procedures according to federal, state, local and company regulations
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What** **will** **it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!
\#LI\-MM4
**Job:** _Culinary_
**Title:** _Line Cook \- Embassy Suites by Hilton Sacramento Riverfront Promenade_
**Location:** _null_
**Requisition ID:** _HOT0C7HP_
**EOE/AA/Disabled/Veterans**
$21 hourly 6d ago
Senior Manager Customer Excellence (Contact Center Projects)
Hilton 4.5
Hilton job in Sacramento, CA
_\*\*\*This role is based at our corporate office in Dallas, TX or Remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest with whom you interact\. Reporting to the Director Customer Excellence, you will work across multiple departments in the business and have a broad impact on the Hilton Reservations and Customer Care \(HRCC\) organization\. The Senior Manager will collaborate with other project managers, owners and participants to ensure all HRCC requirements and timelines are captured and completed\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Manage HRCC internal and corporate project deliverables using industry\-standard project and process management tools
+ Be a primary relationship manager for Hilton corporate teams \(internal and external\) on HRCC and Hilton wide projects
+ Maintain project tracking tools, provide oversight on project and process requirements/documentation to support the intake and oversight of new Customer Excellence requests
+ Work with teams to develop comprehensive business cases including approval rationale, budget, reporting and change management requirements, implementation criteria and resource allocation
+ Conduct and document business plans, standard operating procedures \(SOPs\), project plans, process maps, and root cause analysis requirement sessions
+ Study and document standard processes and implement changes to improve efficiency
+ Be project lead coordinating teams and managing deliverables across multiple workstreams for HRCC and corporate wide projects
+ Be the lead HRCC representative on both internal and corporate projects, partnering with project managers, owners, and partners to define and meet HRCC requirements and timelines
+ Manage programs, projects, processes and other Customer Excellence functions
**How you will collaborate with others:**
+ Partner with Process and Project Analysts to study, document and implement business and process changes, manage incoming projects and cadences for project and process management activities
+ Lead project meetings representing HRCC, and document business discussions, outcomes, actions, and risks
+ Consult with partners on HRCC's role in program/process projects and enhancements
+ Represent HRCC as the subject matter expert and contact for partnerships and internal corporate customer teams
+ Bring teams together to document project tasks, assign owners and timelines, and create a project framework for follow\-up and execution when the programs are in business as usual
+ Communicate the status of projects to partners, calling out risks and accomplishments for new and ongoing projects
+ Review performance metrics to identify improvement opportunities and maintain SOPs and related guidance documentation
+ Consult with partners on best practices, project deliverable requirements, dependencies, and other tasks to set expectations
+ Support Content, Engagement and Communications initiatives and provide support on leadership related materials
**What projects you will take ownership of:**
+ As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, brands, departmental and corporate pillar programs, and other Customer Excellence functions\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Seven \(7\) years of project management and business process experience
+ Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts
+ Command of Microsoft PowerPoint, Excel \(can maintain complex spreadsheets\), and Project
+ Proficient in using process and project management tools to design workflows, manage timelines, and create visual assets, including Visio, Smartsheet, Figma, or similar platforms and experience in Agile methodologies
+ Experience evaluating current business processes to identify inefficiencies and opportunities, and design/implement improvements using methodologies such as Lean, Six Sigma, or Kaizen
+ Experience leading strategic initiatives with corporate teams and senior leadership
+ Travel less than 10%
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ PMP or relevant project management, process or Agile certification
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $85,000 \- $130,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Technology_
**Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_
**Location:** _null_
**Requisition ID:** _COR015IB_
**EOE/AA/Disabled/Veterans**