Hotel director jobs in Saint Louis, MO - 50 jobs

The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago Grow within a diverse multi-outlet property Exceptional health benefits package and 401(k) with company match Key Accountabilities Ensure proper operation of all responsibilities of all Front Office operations. Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. Communicate with all departments to create a guest centric experience. Ensuring the staff are in full compliance with Head Office database requirements. Ensure efficient operation of all Front Office team with efficient handover. General Requirements Minimum 4 years of Front Office leadership experience ideally in a luxury property. Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental, and vision coverage. Complimentary life insurance. Complimentary long-term disability Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year.

The Hotel Houseperson is responsible for maintaining and monitoring the cleanliness of the hotel and assist the entire Housekeeping staff with any them they may need in completing Housekeeping duties as well as maintaining and monitoring the cleanliness of the common areas of the hotel. Your duties include but are not limited to, effectively communicating with team members regarding operational tasks/events and deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Clean stairwells, lobby areas, hotel pool and fitness center area. Strip guest rooms of linen, towels and trash. Restock amenity items on the hotel landings. Vacuum all carpeted floors, hallways, lobby and banquet and meeting rooms. Shampoo and deep clean carpets when needed. Deliver laundry and amenities to the Room Attendants on the floor. Report any maintenance issues to the Director of Hotel Operations/maintenance team. Clean public area restrooms. Clean the employee restrooms and breakroom. Dust and clean all lobby furniture and furniture in the hallways on the floors. Sweep, mop and wax back hallway floors. Steam clean chairs and furniture when needed. Clean all windows and glass doors in the lobby. Wipe down hotel walls and dust curtains. Inspect and clean RV park restrooms. Other duties as assigned. QUALIFICATIONS High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 50 pounds Speech and Vision abilities are required In addition to the described Essential Functions, the items listed above related to Working Environment describe typical work conditions and physical expectations. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. The company reserves all rights to add appropriate functions and duties and to revise the when appropriate. If an employee is unable to perform the essential functions of the employee's job due to a disability, the company will engage in the interactive process to determine if there are reasonable accommodations that would enable the employee to perform his/her essential job functions. The company will afford all necessary reasonable accommodations unless doing so would impose an undue hardship. The company is an equal opportunity employer and makes all employment-related decisions without regard to race, sex, age, color, national origin, disability, religion, and all other characteristics protected by federal, state, and local law. I have reviewed the above and I acknowledge that I can satisfactorily perform all essential functions and job duties, with or without reasonable accommodation, contained therein. Also, I acknowledge the description of the work environment contained therein and I voluntarily agree to work in the described environment. I understand a copy of this will be placed in my personnel file. I also understand that my job description, including the essential functions of my job, may be revised from time to time during my employment as required by DraftKings at Casino Queen's business needs. Additionally, I have entered into my employment relationship with the DraftKings at Casino Queen voluntarily and acknowledge that no representation was made to me that my employment was for any specified period. Further, I may leave voluntarily, and the Casino Queen may terminate my employment at any time, with or without cause, and with or without notice unless otherwise specified in a collective bargaining agreement under which I am covered.

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Responsibilities: Responsible for directing the overall operations and staff in hotel, valet and hotel sales department; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / VP of Hotel Operations. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Create and update departmental policies and procedures to ensure effectiveness and relevance Ensure property maintenance, physical plant appearance and health sanitation requirements are met and in compliance with regulatory and company standards. Ensures that cleanliness and physical appearance of the property provide a superior guest experience. Responsible for ensuring the highest quality guest experience by promoting purpose and value models throughout all areas of responsibility. Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. Identify new business leads by examining local market trends and competition activities. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. Send proposals and confirmations to clients immediately upon holding space. Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Determines work procedures and expedites workflow. Responsible for employee performance (disciplining, coaching, counseling). Qualifications: Bachelor's degree (B. A.) from four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience. Excellent verbal and written communication skills Proficient in Microsoft Office Products (Outlook, Teams, Word, Excel) Proven experience in a sales or marketing role, preferably in the hotel or casino industry. Must be able to obtain and maintain a state Gaming License What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Salary Range: $100,000 (DOE) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Responsibilities: * Responsible for directing the overall operations and staff in hotel, valet and hotel sales department; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. * Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. * Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / VP of Hotel Operations. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. * Create and update departmental policies and procedures to ensure effectiveness and relevance * Ensure property maintenance, physical plant appearance and health sanitation requirements are met and in compliance with regulatory and company standards. Ensures that cleanliness and physical appearance of the property provide a superior guest experience. Responsible for ensuring the highest quality guest experience by promoting purpose and value models throughout all areas of responsibility. * Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations * Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. * Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. * Identify new business leads by examining local market trends and competition activities. * Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. * Send proposals and confirmations to clients immediately upon holding space. * Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. * Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. * Responsible for staff development and training programs. * Responsible for rewards and recognition program to maximize employee engagement. * Evaluates team members within department and delivers constructive feedback to employees in regards to performance. * Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. * Determines work procedures and expedites workflow. * Responsible for employee performance (disciplining, coaching, counseling). Qualifications: * Bachelor's degree (B. A.) from four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience. * Excellent verbal and written communication skills * Proficient in Microsoft Office Products (Outlook, Teams, Word, Excel) * Proven experience in a sales or marketing role, preferably in the hotel or casino industry. * Must be able to obtain and maintain a state Gaming License What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Salary Range: $100,000 (DOE) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

Confidential Department: Food & Beverage Reports to: Director of F&B/Hotel GM (TBD) Own banquet operations for a high-touch, design-forward boutique hotel. Lead end-to-end delivery of social and corporate events from pre-con to flawless execution, guest satisfaction, and post-event financials. Scale a premium service culture while hitting revenue, cost, and quality targets. Annual banquet revenue approx. $7M. Responsibilities Operations leadership: Direct daily banquet service across ballroom, salons, and outdoor spaces; execute BEOs, floor plans, and timelines for events typically up to ~250 guests. Service standards: Set, train, and audit luxury service steps; tastings, mise en place, room sets, sequence of service, and guest-recovery protocols. People management: Hire/schedule/coach captains, servers, bartenders, housemen; maintain grooming, safety, and performance standards; manage third-party labor as needed. Financials: Own banquet labor forecasts, inventory, cost control, billing accuracy, gratuity/service charge distribution, and revenue capture (upsells, resets, premium bars). Cross-functional: Tight partnership with Culinary, Stewarding, Catering/Events Sales, AV, Rooms, Security, and Finance; lead pre-cons and post-cons. Compliance: Maintain DOH, fire/life safety, and alcohol service compliance; oversee equipment care and pars. Continuous improvement: Analyze event KPIs/feedback; refine SOPs, training, and layouts; recommend CapEx/smallwares. Success metrics Event OSAT ≥ 90% with 24-hour recovery on escalations. Labor % and beverage COGS at/better than plan; accurate gratuity/service-charge distribution. Clean health/safety audits; reduced reliance on agency labor; strong trained on-call bench. Work authorization Applicants must be currently authorized to work in the U.S. Sponsorship not available unless stated otherwise. EEO We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Requirements Qualifications 5-7+ years banquet leadership in luxury/boutique hotels; multi-venue supervision preferred. Strength in complex, high-design social events (weddings/galas) and polished corporate programs. Hands-on floor leader; calm under pressure; strong coaching, labor planning, and conflict resolution. Expert with BEOs, diagramming tools, seating software, and POS; proven cost control and billing accuracy. Current food handler and alcohol service certifications (or obtained promptly). Flexible schedule: nights/weekends/holidays; event-driven hours. Benefits Compensation & benefits Base salary: $90,000-$100,000. Incentives: 10% year-end bonus (paid in December) + 1% commission on all event sales (payout cadence/eligibility to be confirmed). PTO: Paid vacation / Flexible PTO. Retirement: 401(k). Health insurance: Medical (and available coverages) effective after 90 days. Allowances: Phone allowance. Other: Meals during shift, uniforms, and parking/commuter benefits if applicable. Relocation/temporary housing

The Magnolia Tribute Portfolio Hotel is searching for a passionate Director of Rooms who leads by example and goes the extra mile to support the team. This role embraces the property's vision and service culture promoting unity and teamwork amongst all departments and cultivates a supportive and productive relationship with internal and external partners. The Director of Rooms works alongside the General Manager to help lead a dedicated team to provide an exceptional guest experience. This role requires a strong operational background in Rooms Department. The position has active participation and will champion Marriott Tribute service standards. You must have strong working knowledge of the rooms division, have experience making critical decisions with a proven track record of managing, motivating, and leading a full-service luxury hotel team. This position oversees the Front Office, and Housekeeping. You will develop, train, coach and lead our team members to ensure optimum financial success, flawless technological performance, safety, cleanliness, and superior guest service. Responsibilities Responsible for leading the Rooms division including Front Office, and Housekeeping. Ensures all rooms leaders staffs according to business forecast, payroll budget guidelines, and productivity requirements. Ensure daily pre-shift meetings are happening at all shift changeovers in accordance with hotel expectations. Assigns job responsibilities effectively to ensure productivity. Maintain complete knowledge at all times of: · All hotel features/services, hours of operation. · All room types, numbers, layout, decor, appointments, and location. · All room rates, special packages, and promotions. · Daily house count and expected arrivals/departures. · Room availability status for any given day. · Scheduled in-house group activities, locations, and times. · All hotel and departmental policies and procedures. Communicates current information on rates, packages, and promotions to Front Office team. Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room. Review resumes for arriving groups; organize and coordinate master accounts and check-in/pre-registration of VIPs/Planners. Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests. Anticipate low occupancy periods and coordinate blocking of rooms with housekeeping management to maximize labor costs, deep cleaning, and maintenance of rooms. Provides innovative/creative thinking and strategies to effectively deliver world-class service and strives to increase the level of guest satisfaction. Ensure timely guest responses and implementation of corrective actions to resolve issues regarding hotel services, amenities, and policies. Resolve guest opportunities, ensuring guest's complete satisfaction. Monitor and track guest feedback and reviews in relation to the property's goals and provide feedback to leadership and support to department managers and their teams as appropriate. Maintains correct procedures for hotel accounting, credit control, handling of financial transactions, and supply inventory. Monitor and ensure that all cash handling procedures comply with accounting policies and standards: Contracted banks, Shortages/overages, Late charges, Petty cash/paid outs, Adjustments, Posting charges, Making change for guests, Cashing personal/travelers checks, Payment methods/processing, Settling accounts, Closing reports, Cashier reports, Balancing receipts, Dropping receipts and Securing banks. Consistently delivers accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity. Monitors expenses and tracks actuals against budget. Reviews daily labor reports and processed timely corrections as needed. Approves, prepares, and submits bi-weekly payroll for all assigned areas. Manages organizational change productively by driving continuous improvement, building support for change, and adapting to change. Ensures training checklists and new hire on-boarding materials are used consistently, are up to date and adhered to by all department heads in the rooms division. Attends the monthly department meetings hosted by each Rooms leader. Hosts weekly 1:1 meeting with each Rooms department head. Attends all other hotel meetings as assigned. Observes employee performance and conducts regular evaluations to help improve guest service. Handles disciplinary problems timely, respectfully, and counsels team members in private settings. Conducts ongoing training with existing team members both at line-up and in a formal setting. Fosters and promotes a cooperative working climate, maximizing productivity and team member morale and engagement. Leads the career development of self and others by attracting and retaining high performing talent, by encouraging and supporting career development, and driving continuous learning. Ensures the property is operated safely and securely according to property and Coral Tree standards. Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations. Qualifications Bachelor's degree in hospitality, business administration, or Hospitality preferred. Five (5) or more years' experience in Rooms Operations. Ability to communicate, both verbally and written in English required. Strong understanding of hotel management best practices and data entry software. Outstanding interpersonal communication and customer service skills. Exceptional leadership abilities with great attention to detail. Knowledgeable of principles and practices within Rooms Division. Experienced in hotel operations, including marketing plans, budget forecasting, etc. Critical thinking, problem solving, judgement and sound decision-making abilities. Ability to effectively cope with change, handle risk and uncertainty comfortably, ability to shift at a moment's notice while being composed under pressure. Ability to remain calm and professional in frustrating circumstances when assisting upset guests or team members. Relates to all types of people - inside and out the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Genuinely cares about people and demonstrates real empathy. Demonstrated skills in building personal credibility by behaving with the highest ethical standards, respecting, and treating others fairly, and inspiring trust with the ownership group, community, Coral Tree, guests and team members. Demonstrated ability to implement and maintain a guest service focused culture consistently. Ability to create strategic alignment between owner/company goals, property goals and individual goals to ensure success. Knowledgeable in revenue/yield management strategies. Thorough understanding of income statements/balance sheets/cash flow/hospitality accounting and internal control principles. Strong cost management/operating margin skills; develops and delivers monthly/quarterly forecast and annual operating budgets on a consistent basis; develop annual business plans/budgets and then effectively monitor performance against plan. Professional and appropriate business appearance and demeanor aligned with the Marriott Tribute brand, culture, and grooming guidelines. Flexibility to meet the demands of a 24-hour operation. Due to the nature of the hospitality industry, we are all required to work varying schedules, including holidays and weekends to accommodate the business and demands of the hotel. We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match! #Magnolia Hotels

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Angad Arts Hotel St. Louis, Tapestry Collection by Hilton! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Managing budgets and financial plans and controlling expenditure Maintaining statistical and financial records Setting and achieving sales and profit targets Recruiting, training, and monitoring staff - Planning work schedules for individuals and teams Appropriately responding to and resolving guest concerns Addressing problems and troubleshooting Ensuring events and conferences run smoothly - Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings Maintaining relationships with contractors, vendor and suppliers Ensuring a safe and secure environment for all guests and associates Maintaining appropriate inspections of the property as identified by the organization and brand Ensure the property meets brand guidelines and expectations for service and all standards Ensuring compliance with licensing laws, health and safety, and other statutory regulations Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of two (2) years' experience as an Assistant General Manager Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively verbally and in writing Demonstrated ability to lead a team Excellent attention to detail Financial savvy Proficient in Microsoft Office *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a Hotel General Manager to support the Home2 Suites by Hilton in Champaign. The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures. Duties & Responsibilities: Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting. Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff. Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected. Accurately manages financials, P&L, and payroll to maintain profitability. Ensures compliance with local and state requirements for licensing and permits. Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to. Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns. Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments. Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks. Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business. Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner. Ability to effectively delegate tasks to the most qualified staff members. Ability to produce financial results in line with budgeted objectives. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements Qualifications: 5+ years' experience in progressive hotel roles Previous AGM experience required Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred Strong management skills of large teams Developed time management skills Ability to sit, stand, or walk for extended periods of time Ability to lift to 40 lbs. with or without reasonable accommodation Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $85,000

Hotel Manager As an Hotel Manager , you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond. Key Responsibilities You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences. Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues. You will report to the General Manager. A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions. Education & Experience Hotel experience is always a plus! Applicants should have A college degree or at least 2 years of hotel experience Prior experience in a similar role is highly preferred A combination of education and hospitality experience will be considered What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

As an Hotel Manager , you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond. Key Responsibilities You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences. Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues. You will report to the General Manager. A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions. Education & Experience Hotel experience is always a plus! Applicants should have A college degree or at least 2 years of hotel experience Prior experience in a similar role is highly preferred A combination of education and hospitality experience will be considered What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: General Manager Location: Hilton Garden Inn, Independence, Missouri General Manager - Hotels.pdf Essential Responsibilities: Leads, trains & mentors staff, including hiring, recruiting, motivating, coaching development, performing evaluations, and progressive discipline. Ensures monthly, quarterly, and annual revenue goals are achieved for the hotel. Actively participates in the hotel's Sales efforts. Collaborates on the creation, management, and operation of the property budget and expense plans. Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability Responds professionally and helpfully to all team members and guest issues. Ensures that all OHM and brand standards and guidelines are being upheld. Collaborates with all departments and reports any concerns or issues. Liaison for the hotel, interacting with guests, team members, and Hub leadership. Ensures that hotel credit procedures and audit guidelines are followed. Actively participates in property revenue meetings, ensuring revenue maximization and profit in all areas. Represents the company within the community, maintaining a positive rapport with local organizations. Timely submission of required reports to the Regional Director of Operations, CEO, and Owner. Responsible for ensuring that all financial (invoices, reporting) and team member-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures. Oversees services of vendors, contractors, and suppliers. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Ensures that all safety and licensing follow the law, health and safety, and other statutory regulations. Embraces O'Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. Performs other duties and responsibilities as required or requested. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Proficient with Microsoft Office suite (Word, Excel). Experience with relevant brand-specific PMS. Pleasant, polite manager who maintains a neat and clean appearance. Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges. The ability to deliver results. The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions. The ability to multitask and prioritize, managing competing deadlines. Models professional behaviors to effectively motivate, lead, and develop the team. Presenting professionally and persuasively to individuals and team members. Demonstrating sound knowledge of all aspects of the hotel and services offered. Use analytical skills for measuring business potential and value to the hotel. Interact with all levels of customers and hotel management. Comfortable with the high level of visibility and the leadership role with the hotel and community. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Education & Experience: Comprehensive Hospitality experience required. Hilton Brand experience is highly preferred. Experience with Hilton's PEP systems is highly preferred. Minimum 3 years relevant (full-service, limited/select-service) hotel experience in operations preferred. Bachelor's degree in Hospitality Management or Business preferred. Current driver's license required. Physical Requirements of the Position: Requires a minimum lifting capacity of 50 pounds. Must be able to bend and lift items of 40 pounds at a minimum and overhead for storage. Must be able to transport food and cooking utensils with food products, weighing as much as 10 pounds. May be required to lift in excess of 50 pounds on occasion. Physical Activity of the Position: Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside. *This is a safety sensitive position that may be subject to additional safety requirements O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Introduction: We are seeking a skilled and experienced Hotel Manager to join our team and oversee the operations of our business. The Hotel Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: Manage the budget and financial performance of the company, including setting goals and monitoring results Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available Monitor market trends and adapt to changing business needs Other duties as assigned Qualifications: Minimum of 5 years of experience in a management role Strong leadership and problem-solving skills Ability to adapt to changing business needs Excellent communication and customer service skills Strong financial management skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

Provide the leadership expertise that ensures the effective and efficient operation of the hotel, including, but not limited to, the quality and legal defensibility of services provided, and the achievement of stated operational goals and profitability objectives. Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality. Participate in total hotel management as a member of the hotel Executive Committee. ESSENTIAL FUNCTIONS · Lead, through subordinate staff, the effective management of the Rooms, Food & Beverage and Engineering functional areas to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction. · Direct the maximization of room revenue by anticipation of market shifts, development and monitoring of annual business and marketing plans, and participating in appropriate national marketing efforts. · Measure the effectiveness of broad-based marketing plans and yield management efforts to maximize the number of market segments needed and to diversify the sources of revenues. · Ensure the development of a realistic and attainable strategic business plan that defines operational goals and profitability objectives. · Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration. · Conduct regular staff and employee meetings. · Establish and oversee maintenance of a proactive Human Resources department to ensure a productive, participative, and comfortable work environment in which all employees are valued and treated lawfully and consistently, and to ensure compliance with all local, state and federal employment and labor laws and regulations. Directly facilitate open employee communications to discern grievances and to respond to these grievances in all appropriate manners including redressing those meriting correction. · Direct, manage, train and counsel sales, catering and revenue management staff. Actively participate in sales presentations, property tours and customer meetings. Requirements SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: · Develop and maintain rapport with key community contacts to ensure a visible presence in the community. · Be a leader and a role model to all employees. SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES · Must be able to speak, read, write and understand the primary language(s) used in the workplace. · Must be able to read and write to facilitate the communication process. · Requires good communication skills, both verbal and written. · Most tasks are performed independently or in a team environment with the employee acting as a team leader. There is minimal direct supervision. · Desire to participate as part of a team. · Must possess basic computational ability. · Must possess basic computer skills. · Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. · Ability to maintain compliance with all local, state and federal laws and regulations. · Extensive knowledge of sales skills. · Ability to assess/evaluate other employees' performance in a fair and consistent manner. · Extensive knowledge of revenue management. · Ability to supervise, train and motivate multiple levels of managers · Knowledge of hotels and competitive markets. · Participate in the development of short- and long-term financial and operational goals of the hotel. · Ensure that guest satisfaction is consistently obtained and maintained. · Possess advanced knowledge of the principles and practices within all hotel disciplines, including experiential knowledge for management of people and complex problems. · Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. · Ability to make decisions with only general policies and procedures available for guidance. · Ability to apply supervisory/management (soft) skills. · Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. PHYSICAL DEMANDS · Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. · Must be able to sit at a desk for up to 4 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. · Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. · Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. · Must be able to bend, stoop, squat and stretch to fulfill cleaning and inspection tasks. · Must be able to lift up to 40 lbs. on a regular and continuing basis. · Must be able to push and pull carts and equipment weighing up to 250 lbs. · Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. · Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. · Vision occurs continuously with the most common visual functions being those of near vision and depth perception. · Requires manual dexterity to use and operate all necessary equipment. · Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. AVAILABILITY This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours that you work. Salary Description 105-115k

Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago * Grow within a diverse multi-outlet property * Exceptional health benefits package and 401(k) with company match Key Accountabilities: * Ensure proper operation of all responsibilities of all Front Office operations. * Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. * Communicate with all departments to create a guest centric experience. * Ensuring the staff are in full compliance with Head Office database requirements. * Ensure efficient operation of all Front Office team with efficient handover. General Requirements: * Minimum 4 years of Front Office leadership experience ideally in a luxury property. * Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English. Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental, and vision coverage. * Complimentary life insurance. * Complimentary long-term disability * Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year. FOLLOW US Nearest Major Market: Chicago Job Segment: Housekeeping, Hotel Reception, Hospitality

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring appropriate service to hotel guests. • Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. • Hire, supervise, train, evaluate work performance, and administer discipline for team members. • Maintain knowledge of industry practices, hotel markets, and statistical data. • Possess knowledge of room rates, types, and availability. • Responsible for property public area cleanliness and sanitation. • Maintain and ensure proper par levels of supplies and equipment. • Coordinate special events and promotions with other departments. • Resolve customer complaints or disputes. • Ensure compliance with established company policies and procedures. • Develop operating budgets and meet established goals. • Other duties as assigned by management. Qualifications • Thorough understanding of hotel computer system. • Minimum 3 years supervisory experience and 5 years hotel experience. • Bachelor's degree in hospitality or management preferred. • Gaming and hospitality experience preferred. • Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office applications. • Knowledge of hotel key system. • Ability to communicate in English. • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Drives implementation of the Renaissance brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution and guides their individual professional development. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owner work together to achieve Renaissance brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Marriott and Renaissance brand values in all leadership actions. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area. Preferred: • General Manager experience with emphasis on Boutique and Luxury. • Ability to work flexible hours including weekends, holidays and late nights. • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans are aligned with Marriott and Renaissance brand business strategies; translates Renaissance global strategic plan into one that can be executed on property. Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans and employees are aligned with Marriott and Renaissance brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; drives business plans and actions to have a positive impact on property performance. Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; verifies that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force. Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; verifies that all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; drives for effective work processes, systems and teamwork to maximize individual and overall property performance. Brand Champion Serves as a passionate brand advocate and verifies that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and Renaissance brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents Marriott and Renaissance brand values in all leadership actions. Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans. Employee and Labor Relations Verifies that all employees are treated fairly, and with respect, and handles any gaps that are discovered; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees (“open door policy”); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports Renaissance brand positioning in local market; monitors demand forecasting and revenue practices to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses. Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott/Renaissance brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”). Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott and Renaissance brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; verifies that employees are appropriately trained and performing to standard. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job DescriptionAre you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!Compensation: $45,000 - $55,000 Responsibilities: Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable Qualifications: You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field Possess excellent organizational skills, communication skills, and problem-solving skills Proven customer service experience as a manager; strong guest-focused mentality 3+ years of experience working in a hotel or the hospitality industry required A proven record of experience managing a team, preferably in a hospitality role, is required About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.