Hotel Houseperson
Hotel director job in Saint Louis, MO
Job Description
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies.
You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Responsibilities:
Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
Qualifications:
Hard worker with strong time management, organizational, and communication skills
Proven customer service experience with a strong guest-focused mentality
Graduated high school, received GED or equivalent
Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
Strong knowledge of cleaning techniques and products
About Company
The Tru and Home2 Suites by Hilton are located in downtown St. Louis. The hotel is walkable to the Americas Center and the Enterprise Center, each within 10 minutes. We're also surrounded by several parks, museums, coffee shops, and dining. Busch Stadium, St. Louis City SC Stadium, and Gateway Arch Park are all within a 10-minute drive. We're also 15 minutes from World Wide Technology Raceway.
Hotel Arista Director Of Rooms
Hotel director job in Naperville, IL
If you strive to be "The Best", we want to hear from you! Apply today at *************************** Department: Rooms Division Reports to: VP of Operations Status: Salary Exempt Expected Compensation: $90,000-$100,000/annual
.
The specific salary offered to a selected candidate will be commensurate with work experience, education, relevant qualifications and skill level.
Bonus Eligibility: This position is eligible to participate in an annual bonus incentive plan. Incentives are awarded based on achievement of performance metrics and specific revenue, profitability and operational goals. Gatekeepers tied to the achievement of department and/or Company budget goals may apply. Date of hire within the bonus year is considered when calculating initial eligibility.
Role Summary:
Hotel Arista is seeking an experienced Director of Rooms to enhance operational excellence and guest experience. This role, serving as the Forbes Service Champion, ensures every guest interaction reflects our commitment to personalized luxury.
At Hotel Arista, the Director of Rooms plays a pivotal role in delivering an exceptional guest journey that embodies our commitment to personalized luxury and Forbes Service Standards. This leader inspires teams through hands-on engagement, ensuring every interaction reflects care, integrity, and attention to detail.
Reporting to the General Manager, the Director of Rooms champions collaboration between Front Office and Housekeeping, fostering a culture of respect and empowerment. By guiding associates and managers, this role drives operational excellence, elevates service experiences, and strengthens team engagement-creating moments that matter for every guest.
Additionally, the Director of Rooms will provide hands-on support and mentor managers and associates within their departments.
Responsibilities:
Lead with Purpose and Care - Model Hotel Arista's values by inspiring teams to deliver authentic, personalized service that exceeds expectations.
Champion Guest Experience - Engage directly with guests, anticipate needs, and resolve concerns with empathy and professionalism.
Elevate Operational Excellence - Oversee Rooms Division operations, ensuring seamless coordination between Front Office and Housekeeping while upholding Forbes standards.
Empower and Mentor Teams - Provide guidance, coaching, and development opportunities for managers and associates, fostering growth and accountability.
Drive Continuous Improvement - Implement initiatives that enhance service quality, streamline processes, and strengthen associate engagement.
Collaborate Across the Hotel - Build strong partnerships with all departments to create a unified approach to guest satisfaction and operational success.
Support Strategic Vision - Work closely with the General Manager to execute programs that align with Hotel Arista's guiding principles and long-term goals.
Ensure Compliance and Safety - Maintain adherence to health, safety, and regulatory standards throughout the Rooms Division.
Optimize Financial Performance - Monitor budgets, control costs, and identify opportunities for revenue growth within the Rooms Division.
Champion Sustainability Practices - Promote eco-friendly initiatives and responsible resource management in daily operations.
Foster Associate Engagement - Create a positive work environment that values feedback, recognition, and career development.
Leverage Technology and Innovation - Utilize systems and tools to improve efficiency, enhance guest experience, and support team productivity.
Other duties as assigned
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Minimum Qualifications:
Education
High School diploma or equivalent experience.
4 Year Degree from an accredited university in Business Administration, Hotel and Restaurant Management or a related major.
Experience
Minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role
Skills
Strong knowledge of Forbes Service Standards and luxury guest experience.
Proven ability to lead and mentor diverse teams.
Excellent communication and interpersonal skills.
Ability to manage budgets and drive operational efficiency.
Strong problem-solving and decision-making abilities.
Flexible and adaptable to changing guest needs and operational priorities.
Neat, clean and professional appearance
Must have a flexible schedule and be available to work nights weekends, and holidays.
Physical Requirements
Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
Must be able to bend, stoop, squat, and stretch to fulfill job duties.
Must be able to lift, push and pull up to 40 lbs. regularly.
Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process.
Major Medical Plans, Dental and Vision Insurance - single or family options available at employee's election
Basic Life & AD&D - 100% employer paid
Short-Term Disability - 100% employer paid
Supplemental Life, AD&D, Critical Illness, Accident and Disability - single or family options available at employee's election
401(k) Plan & Matching Program
Employee Assistance Program
Paid Leave Time (up to 40 hours/year)
Paid Time Off (PTO)
9 Paid Holidays/Year
Paid Jury Duty Time
Paid Bereavement for immediate family members
Partially-Paid Parental Leave
Hotel/Restaurant Discounts
Pet Insurance
Incentive Programs
We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.************ dhs.gov/E-Verify
Hotel Manager
Hotel director job in Richmond Heights, MO
Hotel Manager
As an Hotel
Manager
, you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond.
Key Responsibilities
You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences.
Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues.
You will report to the General Manager.
A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions.
Education & Experience
Hotel experience is always a plus! Applicants should have
A college degree
or
at least 2 years of hotel experience
Prior experience in a similar role is highly preferred
A combination of education and hospitality experience will be considered
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Assistant Hotel Manager
Hotel director job in Maryland Heights, MO
Job DescriptionBenefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.
The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.
Responsibilities
Oversee the work of all employees and set clear objectives
Hire qualified personnel according to standards set forth by the company
Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
Manage budgets and expenses, analyze and report on financial information
Develop and implement a strong marketing strategy to promote the hotels services
Communicate with customers when appropriate
Resolve issues that arise with maintenance, equipment, and renovations
Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
Conduct regular inspections of the facility and uphold strict compliance with health and safety standards
Qualifications
Proven experience as a Hotel Manager is preferred
Familiarity with hospitality industry standards
Proficiency in English; knowledge of additional languages is a plus
Well-versed in hotel management best practices and relevant laws/guidelines
Ability to resolve issues with a customer-focused orientation
An outgoing personality
Excellent communication skills
Strong organizational and time-management skills
Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
Assistant Hotel General Manager
Hotel director job in Kansas City, MO
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available.
Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service.
Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!
Hotel Manager
Hotel director job in Arlington Heights, IL
Introduction:
We are seeking a skilled and experienced Hotel Manager to join our team and oversee the operations of our business. The Hotel Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.
Responsibilities:
Manage the budget and financial performance of the company, including setting goals and monitoring results
Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes
Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations
Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available
Monitor market trends and adapt to changing business needs
Other duties as assigned
Qualifications:
Minimum of 5 years of experience in a management role
Strong leadership and problem-solving skills
Ability to adapt to changing business needs
Excellent communication and customer service skills
Strong financial management skills
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
Hotel Maintenance - Holiday Inn Express Kingdom City
Hotel director job in Kingdom City, MO
Job Details Holiday Inn Express Kingdom City - Kingdom City, MODescription
Job Summary Hotel Maintenance is responsible for maintaining all areas of the hotel in an “as new” condition.
Ensures the confidentiality and security of all guest rooms and suites. Be familiar with all hotel services to respond to guest inquiries accurately. Maintain complete knowledge of and comply with departmental policies, services, procedures and standards.
Use correct chemicals and equipment for designated surfaces and tasks, according to OSHA regulations and hotel requirements. May work at more than one hotel property owned by WOCO.
Essential Job Functions and Performance Indicators Job Knowledge and Responsibilities
• Perform preventive maintenance in all guest rooms, and public areas as assigned by Maintenance Manager or Hotel General Manager
• Perform routine maintenance around the hotel, including plumbing, electrical, painting, HVAC, carpet cleaning and pool cleaning/maintenance
• Checks pool for cleanliness, appearance, chemical balance, and safety
• Some snow removal and use of throwing chemicals in winter. Service Orientation
• Deal with any guest requests and problems and satisfy their needs within acceptable guidelines.
• Refurbishment of furniture and fixtures within hotel such as cabinets, tables, chairs, doors, windows and counters. Paints and finishes furniture if needed. Communication, Collaboration, and Teamwork
• Ensures that property and equipment are maintained in a safe manner.
• Complies with hotel's safe/security rules and instruction in performing work efficiently while protecting self, fellow workers and the hotel. Planning, Organizing, and Accountability
• Complete work or special projects as assigned and adhering to due dates and deadlines.
• Be familiar with all emergency plans and be able to act upon them. • Follow-up and complete work orders
• Ensures basic electrical and HVAC systems are in proper working order. Job Description-Maintenance, Hotel Page 2 Initiative, Problem-Solving, and Decision Making • Makes minor repairs on general plumbing systems and fixtures, wallpaper, and minor electrical repairs. Support the Mission of Warrenton Oil Company
• Provide a gracious and aggressive hospitality towards all customers. Be highly familiar with and adhere to all policies, procedures and standards.
• Create a productive and positive atmosphere at the desk; have a good relationship with all associates and other departments.
• At all times strive to represent hotel and brand in the most professional, courteous manner Job may require other duties as assigned. Required Qualifications - Required qualifications to effectively perform the job. An equivalent combination of education, training and experience will be considered. (Additional requirements may be designated by position.)
• High school diploma or equivalent preferred • Be able to work with chemicals and heavy equipment • Knowledge of plumbing, electrical, painting, HVAC and carpet cleaning Knowledge, Skills and Abilities - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
• Communications Proficiency
• Technical Capacity
• Leadership
• Teamwork Orientation
• Performance Management
• Results Driven Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
• Employees must be able to safely lift a minimum of 60lbs.
• This position requires depth perception and color vision. • Employees may be exposed to loud noises on occasion.
• Physical stamina and mobility including ability to reach, kneel and bend.
Hotel General Manager
Hotel director job in Champaign, IL
Job DescriptionDescription:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
We are looking for a Hotel General Manager to support the Home2 Suites by Hilton in Champaign.
The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures.
Duties & Responsibilities:
Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting.
Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff.
Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected.
Accurately manages financials, P&L, and payroll to maintain profitability.
Ensures compliance with local and state requirements for licensing and permits.
Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to.
Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns.
Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments.
Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks.
Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur
Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business.
Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner.
Ability to effectively delegate tasks to the most qualified staff members.
Ability to produce financial results in line with budgeted objectives.
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.
Requirements:
Qualifications:
5+ years' experience in progressive hotel roles
Previous AGM experience required
Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred
Strong management skills of large teams
Developed time management skills
Ability to sit, stand, or walk for extended periods of time
Ability to lift to 40 lbs. with or without reasonable accommodation
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Assistant Hotel Manager - Illini Union
Hotel director job in Urbana, IL
Illini Union Applications are now being accepted for the Assistant Hotel Manager, Illini Union position at the University of Illinois at Urbana-Champaign. As the community center of the University, the Illini Union draws together all members of the University with approximately 16,000 visits of students, faculty, staff, alumni, and guests on a daily basis. We are seeking individuals with diverse backgrounds who can help create and foster communities that strive toward this vision. This includes supporting the academic mission of the University by developing environments conducive to student learning and academic success, respecting, appreciating, and advocating for the diversity of our student population, and supporting the holistic development of all our students.
Job Summary
Under the direction of the Hotel Manager, manages facility and operation services including the weekend supervision of front desk, reservations, room services and housekeeping of the Illini Union Hotel.
Duties & Responsibilities
* Oversees the personnel functions, including but not limited to hiring, training, supervising, and scheduling, for the housekeeping areas of the Hotel.
* Oversees the personnel functions of the front-desk staff and student employees at the Hotel in coordination with the Hotel Manager.
* Plans, directs and coordinates hotel operations and activities, such as guest room reservations, renovations, maintenance and work order coordination
* Oversees and carries out administrative activities in relation to the Hotel and its functions, such as guest services and reservations, room assignment(s), and parking accommodations.
* Supports the Hotel Manager in operational and administrative functions.
* Reconciles and oversees financial transactions.
* Prepares sales, occupancy and other financial reports, analyzing, and making recommendations to the hotel and facility leadership.
* Manages hotel room and related inventory, reviews invoices for goods and services, implementing cost control to maximize efficiency and revenue.
* Reviews policies and procedures, making recommendations for updates, and supports the implementation
* Prepares facility operational reports.
* Maintains and enforces hotel safety protocols and standards, ensures guest safety and security. Recommends changes in line with campus and industry requirements
* Serves on behalf of Hotel Manager in their absence.
* Performs additional duties to support Hotel, Illini Union and the University.
Additional Physical Demands
Position involves frequent periods of constant movement or remaining in a stationary position. Occasionally this position may have to operate in extreme temperatures, inclement weather, wet, or hazardous conditions.
Minimum Qualifications
* High School Diploma or equivalent.
* Any one or combination totaling three (3) years (36 months) from the categories below:
A. College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent:
60 semester hours or an Associate's Degree equals one (1) year (12 months)
B. Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
C. Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.
* One (1) year (12 months) of supervisory or administrative experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience
Preferred Qualifications
Five (5) years of hotel experience performing similar duties.
Knowledge, Skills and Abilities
* Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, quality standards for services, and customer satisfaction evaluation.
* Knowledge of applied mathematics in the business environment.
* Knowledge of the English language, including composition and grammar.
* Knowledge of business administration/management.
* Knowledge of inventory control.
* Skill as an active listener.
* Skill as an effective communicator, both verbally and in writing.
* Ability to work effectively with students, staff, and the public.
* Ability to hire, train and direct the work of assigned staff.
* Ability to maintain detailed records.
* Ability to be sensitive to the demands of the public, patient in seeking to satisfy such demands and congenial in public relations.
* Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
* Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
* Knowledge of electronic equipment, computer hardware and software, and their applications.
* Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
Appointment Information
This is a 100% full-time Civil Service 2378 - Facility Operations Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026.
* Salary Information: The budgeted salary for this position is $50,000 to $55,000 per year.
* Fully Onsite Position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy.
* Work Schedule: The work schedule for this position is Thursday through Monday.
* Sponsorship: Sponsorship for work authorization is not available for this position now and in the future.
For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************
Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on Tuesday, December 16, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ***********************************. For questions regarding the application process, please contact ************.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu.
Requisition ID: 1033505
Job Category: Professional and Administrative
Apply at: *************************
Easy ApplyHotel Staff
Hotel director job in Chicago, IL
WHO ARE WE
Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart.
ABOUT FREEHAND CHICAGO
Welcome to Freehand's second outpost! Designed by Manhattan-based Roman and Williams, the building celebrates the city's Midwestern heritage with a string of evocative communal spaces and rooms located in the restored 1927 Art Deco building, set among the high-rises of the downtown River North neighbourhood - home to some of the city's best art galleries, boutiques and restaurants. Featuring 217 rooms and amazing public spaces like Café Integral coffee and breakfast bar and the cozy Broken Shaker Bar, it's a buzzing, busy space that represents the best of Freehand. Between the busy social calendar and the ever-changing makeup of guests and locals coming to play, it's a particularly fun and fulfilling space for everyone in the Freehand Chicago team to work in.
General Manager Marriott Tribute Hotel
Hotel director job in Kansas City, MO
Inspired by our City of Fountains, Cascade Hotel Kansas City is located in the heart of the Country Club Plaza and represents a renewed sense of energy, refreshment, and curiosity. In a city full of places to sleep, we invigorate the modern traveler with everything needed to discover the day's potential.
As part of Marriott's Tribute Portfolio, our hotel features 177 thoughtfully designed guest rooms and 15,000 sq. ft. of meeting space. The Cascade offers vibrant social spaces, unique dining, and a rooftop bar that captures the best of Kansas City's spirit.
We are seeking an experienced and visionary General Manager to lead our team and deliver exceptional service, strong financial performance, and authentic hospitality.
The General Manager serves as the driving force behind all aspects of hotel operations. This role requires a proven leader who can inspire a team, elevate the guest experience, and ensure alignment with both Marriott Tribute Portfolio standards and the Cascade's unique identity.
You will report directly to the Vice President of Operations and work closely with Marriott brand support teams.
Essential Duties & Responsibilities
Lead day-to-day hotel operations across all departments with a focus on service excellence, consistency, and team development.
Cultivate a positive and engaged team culture that reflects our brand values and supports associate growth and retention.
Oversee budgeting, forecasting, expense control, and P&L performance to ensure financial goals are met or exceeded.
Partner with Sales, Marketing, and Revenue Management to drive business, manage group strategy, and optimize performance.
Serve as a brand ambassador and community liaison, maintaining visibility with guests, clients, and local partners.
Ensure compliance with Marriott brand standards, franchise requirements, and all local/state/federal regulations.
Knowledge, Skills & Abilities
Broad knowledge of all hotel operations: rooms, sales & marketing, F&B, front office, engineering, housekeeping, security, and valet.
Strong confidentiality, interpersonal, and communication skills (verbal and written).Ability to thrive in a fast-paced, high-energy environment.
Strong time management, prioritization, and problem-solving skills.
Strategic thinker with a solid understanding of revenue generation, financial implications, and negotiation tactics.
Dedicated, self-motivated, and flexible, with willingness to work nights, weekends, and holidays as needed.
Current and valid driver's license required; overnight travel may be necessary
Qualifications
Broad knowledge of all hotel operations: rooms, sales & marketing, F&B, front office, engineering, housekeeping, security, and valet.
Strong confidentiality, interpersonal, and communication skills (verbal and written).
Ability to thrive in a fast-paced, high-energy environment.
Strong time management, prioritization, and problem-solving skills.
Strategic thinker with a solid understanding of revenue generation, financial implications, and negotiation tactics.
Dedicated, self-motivated, and flexible, with willingness to work nights, weekends, and holidays as needed
Current and valid driver's license required; overnight travel may be necessary
Benefits
Competitive salary with performance-based bonus.
Comprehensive benefits package (health, dental, vision).
Paid time off and holidays.
Marriott travel perks and employee rate discounts.
A voice at the table with ownership and the opportunity to shape the success of a boutique hotel.
Assistant Director of Front Office
Hotel director job in Chicago, IL
Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago
* Grow within a diverse multi-outlet property
* Exceptional health benefits package and 401(k) with company match
Key Accountabilities:
* Ensure proper operation of all responsibilities of all Front Office operations.
* Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards.
* Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards.
* Communicate with all departments to create a guest centric experience.
* Ensuring the staff are in full compliance with Head Office database requirements.
* Ensure efficient operation of all Front Office team with efficient handover.
General Requirements:
* Minimum 4 years of Front Office leadership experience ideally in a luxury property.
* Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal.
* Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
* Excellent command of written and spoken English.
Benefits We Offer:
* 10 vacation days per year
* 9 paid holiday days per year
* 5 Chicago Paid Sick Leave days per year
* 5 Chicago Paid Leave days per year
* Complimentary employee meals
* Discounted parking
* Discounted and complimentary room nights at The Peninsula Hotels
* 50% restaurant discount
* 50% discount on spa services
* 25% discount on spa retail
* 80% company-paid medical, dental, and vision coverage.
* Complimentary life insurance.
* Complimentary long-term disability
* Retirement plan with 5% company match.
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year.
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Nearest Major Market: Chicago
Job Segment: Housekeeping, Hotel Reception, Hospitality
Sales Manager - Angad Arts Hotel
Hotel director job in Saint Louis, MO
Schulte Companies is seeking an energetic, experienced, and hands on Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Responsible for learning the hotel brand and strategy
Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
Achieve all predetermined sales goals for revenue and sales activity
Negotiate contracts according to company standards
Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Provide prompt and accurate responses to all client requests for proposals and information
Consistently meet or exceed sales goals including predetermined revenue and sales activity
Monitors local competitors and compares their operation with his/her operation
Completes daily/weekly/monthly reports as directed by the DOS/GM
Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
Provide prompt and accurate responses to all client requests for proposals and information
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of High School education, post-high school education preferred
Minimum of two (2) years in hotel service role or sales experience preferred
KNOWLEDGE, SKILLS AND ABILITIES
Outgoing personality
Always maintains a professional image through appearance and dress
Ability to work collaboratively with hotel service team in providing exceptional customer service
Clear, concise written and verbal communication skills
Demonstrate ability to achieve sales goals
Proactive sales approach; assertive and fast paced, driven to succeed
Excellent time management skills
Understands need time strategy as developed by Revenue Management
Must have flexible work hours that may include evenings, weekends, and holidays
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Hotel Manager
Hotel director job in Kansas City, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of
front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring
appropriate service to hotel guests.
• Manage hotel and related departments to ensure maximum occupancy, efficiency
and revenue.
• Hire, supervise, train, evaluate work performance, and administer discipline for
team members.
• Maintain knowledge of industry practices, hotel markets, and statistical data.
• Possess knowledge of room rates, types, and availability.
• Responsible for property public area cleanliness and sanitation.
• Maintain and ensure proper par levels of supplies and equipment.
• Coordinate special events and promotions with other departments.
• Resolve customer complaints or disputes.
• Ensure compliance with established company policies and procedures.
• Develop operating budgets and meet established goals.
• Other duties as assigned by management.
Qualifications
• Thorough understanding of hotel computer system.
• Minimum 3 years supervisory experience and 5 years hotel experience.
• Bachelor's degree in hospitality or management preferred.
• Gaming and hospitality experience preferred.
• Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office
applications.
• Knowledge of hotel key system.
• Ability to communicate in English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Hotel General Manager - South Carolina
Hotel director job in Chicago, IL
Job Description
Join Our Team!
Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment.
As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards.
Key Responsibilities:
Oversee daily hotel operations, ensuring smooth functioning across all departments.
Implement strategies to maximize revenue and improve overall hotel performance.
Create a culture of excellence, encouraging and developing team members to provide outstanding service.
Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction.
Collaborate with department heads on budgeting and financial management to achieve targets.
Build and maintain strong relationships with guests, local businesses, and community partners.
Requirements
Who We're Looking For:
Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry.
Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike.
Strong financial acumen and experience in managing budgets and maximizing revenue.
Ability to lead and inspire a diverse team, creating a positive work environment.
Problem-solving mindset with a focus on guest satisfaction and operational excellence.
A background in hotel management software and other relevant technology.
If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today!
Benefits
Retirement Plan (401k, IRA)
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Assistant Hotel Manager
Hotel director job in Missouri
The Assistant Hotel Manager helps support the Hotel Manager in all aspects of the hotel including but not limited to housekeeping, front office, guest services, planning, staffing and payroll in accordance with hotel policies and procedures.
Expected Contributions:
Directly supervise the housekeeping, laundry, front office, and guest service (operations) staff. Assist in the planning and conducting of training programs. Help plan and coordinate activities, assign and review work, resolve problems, etc.
Ensure that the team delivers excellent customer service always, ensuring guests' comfort and safety
Handle all enquires or complaints in a timely, professional, and courteous manner, in person, on the telephone or via e-mail
Ensure the hotel is clean and tidy, at all times
Maintain high moral on the operations team
Create and execute on plans to increase efficiencies and service levels in Housekeeping.
Ensure that guest requests are dealt with properly and in a timely manner.
Ensure that all rooms meet Big Cypress standards
Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing room sales opportunities
Conduct quality checks on guestrooms and public space weekly to ensure that they meet our standards
Always maintain effective communication among the team
Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
Ensure all guest registrations are completed and correspond with guest information
Ensure all due outs are completed
Ensure that open balances are investigated and closed in a timely manner
Ensure correct staffing levels are in line with targets and business levels
Report any security issues immediately
Always adhere to all company policies/procedures and licensing laws
Ensure open communication between departments, leads, and hourly staff
Maintain a professional and high quality service oriented environment at all times, specializing in Genuine Southern Hospitality.
Maintain an awareness of groups arriving as well as in house and ensure that staff is made aware accordingly.
Ensure adequate staffing to ensure group success
Review group billing to ensure accurate revenue capture
Essential Functions:
Inform all staff of daily activities and groups as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations, if appropriate.
Assist with Scheduling and Payroll for operations departments.
Assist in holding regular department meetings keeping staff informed of all activities in the hotel,
Assist in Reinforcing standards of professionalism, and promoting a strong team atmosphere and culture.
Maintain availability to assume additional responsibilities, as needs of the hotel dictate.
Perform other duties as assigned
Candidate Profile:
Education and Experience
High school diploma or GED; 2 years' experience in hotel management or related professional area.
At least 1 year experience as hotel Front Office Manager or Executive Housekeeper
Previous customer service and general computer experience required.
Skills and Knowledge
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems.
Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI).
Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Leadership Competencies
Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment.
Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives.
Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization.
Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs.
High Work Standards - Sets high standards of performance; assumes responsibility and accountability for successfully completing assignments or tasks.
Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Big Cedar Lodge
Auto-ApplyHotel Maintenance (PM Shift)
Hotel director job in Missouri
The Hotel Maintenance (PM Shift) is responsible for maintaining the overall appearance and functionality of the hotel. This includes performing routine maintenance tasks, responding to guest requests, and ensuring that all equipment and facilities are in good working order.
Key Responsibilities:
Perform routine maintenance tasks such as painting, plumbing, electrical work, and carpentry
Respond to guest requests for maintenance assistance in a timely and professional manner
Ensure that all equipment and facilities are in good working order
Perform preventative maintenance on equipment and facilities to prevent breakdowns and ensure longevity
Keep accurate records of all maintenance work performed
Assist with special projects as needed
Qualifications:
High school diploma or equivalent
Previous experience in hotel maintenance or a related field preferred
Strong knowledge of plumbing, electrical, and HVAC systems
Ability to work independently and as part of a team
Excellent communication and customer service skills
Ability to lift heavy objects and work in confined spaces
Flexibility to work evenings, weekends, and holidays as needed
Hotel General Manager
Hotel director job in Columbia, IL
We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.
Key Responsibilities:
Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
Lead marketing and advertising efforts to drive occupancy and revenue.
Develop and maintain positive relationships within the local community.
Manage inventory, record-keeping, and ensure budgeted cost controls.
Hire, train, and motivate employees while fostering teamwork and growth.
Handle guest, employee, and property issues professionally.
Be available for on-call responsibilities and emergency coverage.
Maintain compliance with federal, state, and local regulations.
Ensure all required reports on revenue, expenses, and operations are submitted timely.
Essential Skills & Qualifications:
Previous experience as a General Manager or Assistant General Manager.
Ability to lead, delegate, and resolve conflicts professionally.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Professional demeanor with excellent guest service skills.
Must meet property grooming standards.
Willingness to work all shifts as needed, including weekends and holidays.
Auto-ApplyHotel Sales Manager
Hotel director job in Schaumburg, IL
Job Description
We're looking for an active, customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You'll be in charge of developing a sales plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits, sales tours, and community networking.
This energetic salesperson will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads. Please apply today if you have 2 years or more of experience in sales and marketing, enjoy taking on new challenges, and enjoy meeting new people! This is a bonus-eligible position.
Compensation:
$60,000 - $70,000 yearly
Responsibilities:
Study and research local market trends and competitor activity to discover potential leads
Establish and grow our market share by developing and maintaining relationships with major group and catering clients
Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking
Attend various industry tradeshows and conferences as a professional representative of the hotel, while adhering to the budget and marketing plan requirements
Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy
Qualifications:
High school diploma or GED, and bachelor's degree in business or related field preferred
Demonstrated exceptional social, verbal, and negotiating abilities
3+ years of experience in sales management or in a leadership role in the sales department, preferably in hospitality
Outstanding organizational skills and time management
This position requires previous work experience in a hospitality role
About Company
Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or Legoland, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.
Hotel Sales Manager- Spark by Hilton
Hotel director job in Des Plaines, IL
Job Description
Summary Statement:
The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator.
Primary Duties and Accountabilities:
Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans
Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans.
Conducts cold calls to obtain new business and corporate accounts.
Attends revenue calls and staff meetings to discuss current positions of the market and future trends.
Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends.
Protects organization's value by keeping information confidential.
Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects.
Prepares and modifies sales and marketing contracts as requested
Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships.
Skills, Education, Background and Experience:
High School diploma
Excellent communication skills, including writing, proof reading skills, and speaking.
Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
Excellent interpersonal skills both in person and by phone, with high professionalism.
Ability to start and accomplish projects with little supervision.
Strong understanding of some financial and trend reports - P&L, Budgets, STAR.
Outstanding customer service ethic and high expectations for quality.
At least 3 years of experience with office administrative management.
Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches.
Job Type: Full-time
Pay: From $50,000 per year- Salary negotiable pending experience level.
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday 8am-5pm (45 hours a week)
Weekends as needed
Experience:
Hotel management: 1 year (Required)
Work Location: In person- Business professional dress code, Smoke free office.
If offered, employment is contingent on cleared Background check.