Post job

Implementation engineer vs technical services engineer

The differences between implementation engineers and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an implementation engineer and a technical services engineer. Additionally, an implementation engineer has an average salary of $88,779, which is higher than the $81,204 average annual salary of a technical services engineer.

The top three skills for an implementation engineer include java, troubleshoot and infrastructure. The most important skills for a technical services engineer are customer service, technical support, and technical service.

Implementation engineer vs technical services engineer overview

Implementation EngineerTechnical Services Engineer
Yearly salary$88,779$81,204
Hourly rate$42.68$39.04
Growth rate6%2%
Number of jobs91,303217,103
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Average age4441
Years of experience66

What does an implementation engineer do?

An implementation engineer is responsible for evaluating the company's technology solutions to support business operations and processes. Implementation engineers assist with the overall technical design concept and diagnostic tests to ensure that the features and performance meet the highest quality standards and business requirements. They also identify the systems' potential failures and develop troubleshooting reports as necessary. An implementation engineer must have excellent communication and technical skills to strategize improvements on the systems' infrastructure for optimization.

What does a technical services engineer do?

A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.

Implementation engineer vs technical services engineer salary

Implementation engineers and technical services engineers have different pay scales, as shown below.

Implementation EngineerTechnical Services Engineer
Average salary$88,779$81,204
Salary rangeBetween $64,000 And $121,000Between $57,000 And $115,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaWashington
Best paying companyAppleApple
Best paying industryTechnologyTechnology

Differences between implementation engineer and technical services engineer education

There are a few differences between an implementation engineer and a technical services engineer in terms of educational background:

Implementation EngineerTechnical Services Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 66%
Most common majorElectrical EngineeringChemical Engineering
Most common collegeStanford UniversityNorthwestern University

Implementation engineer vs technical services engineer demographics

Here are the differences between implementation engineers' and technical services engineers' demographics:

Implementation EngineerTechnical Services Engineer
Average age4441
Gender ratioMale, 83.7% Female, 16.3%Male, 88.0% Female, 12.0%
Race ratioBlack or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.9% Asian, 10.7% White, 74.5% American Indian and Alaska Native, 0.3%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1%
LGBT Percentage7%5%

Differences between implementation engineer and technical services engineer duties and responsibilities

Implementation engineer example responsibilities.

  • Manage and support NetApp datastores being present to ESXi hosts.
  • Lead service delivery teams in accurate deployment of organizational Cisco router and switches.
  • Coordinate with manage service delivery teams to ensure the accurate deployment of organizational Cisco router and switches.
  • Implement, configure, and debug enterprise software using SQL, XML, HTML, CSS.
  • Work with capacity management technicians to implement internal storage, external SAN and NAS.
  • Perform project management for external hardware projects involving, deployment, relocation and upgrade of SAN equipment.
  • Show more

Technical services engineer example responsibilities.

  • Increase new business opportunities and manage existing through CRM.
  • Manage firewalls/internet filter appliances that run Linux operating systems.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Debug and code Java application using JDBC API.
  • Provide secondary level support for the SAN infrastructure.
  • Install any necessary OS and application security patches to ensure that all security holes are plugged.
  • Show more

Implementation engineer vs technical services engineer skills

Common implementation engineer skills
  • Java, 7%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • SAN, 5%
  • Linux, 4%
  • Project Management, 4%
Common technical services engineer skills
  • Customer Service, 10%
  • Technical Support, 8%
  • Technical Service, 7%
  • Project Management, 4%
  • Customer Satisfaction, 3%
  • SQL, 3%