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The differences between implementation engineers and technical services engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an implementation engineer and a technical services engineer. Additionally, an implementation engineer has an average salary of $88,779, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for an implementation engineer include java, troubleshoot and infrastructure. The most important skills for a technical services engineer are customer service, technical support, and technical service.
| Implementation Engineer | Technical Services Engineer | |
| Yearly salary | $88,779 | $81,204 |
| Hourly rate | $42.68 | $39.04 |
| Growth rate | 6% | 2% |
| Number of jobs | 91,303 | 217,103 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 44 | 41 |
| Years of experience | 6 | 6 |
An implementation engineer is responsible for evaluating the company's technology solutions to support business operations and processes. Implementation engineers assist with the overall technical design concept and diagnostic tests to ensure that the features and performance meet the highest quality standards and business requirements. They also identify the systems' potential failures and develop troubleshooting reports as necessary. An implementation engineer must have excellent communication and technical skills to strategize improvements on the systems' infrastructure for optimization.
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
Implementation engineers and technical services engineers have different pay scales, as shown below.
| Implementation Engineer | Technical Services Engineer | |
| Average salary | $88,779 | $81,204 |
| Salary range | Between $64,000 And $121,000 | Between $57,000 And $115,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Apple | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between an implementation engineer and a technical services engineer in terms of educational background:
| Implementation Engineer | Technical Services Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Electrical Engineering | Chemical Engineering |
| Most common college | Stanford University | Northwestern University |
Here are the differences between implementation engineers' and technical services engineers' demographics:
| Implementation Engineer | Technical Services Engineer | |
| Average age | 44 | 41 |
| Gender ratio | Male, 83.7% Female, 16.3% | Male, 88.0% Female, 12.0% |
| Race ratio | Black or African American, 1.4% Unknown, 6.1% Hispanic or Latino, 6.9% Asian, 10.7% White, 74.5% American Indian and Alaska Native, 0.3% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 5% |