Inbound telemarketer vs inbound sales specialist

Differences between inbound telemarketer and inbound sales specialist duties and responsibilities

Inbound telemarketer example responsibilities.

• Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
• Compose summary statements and/or email communication conveying the specifics around sales opportunities and prospect conversations.
• Assist customers with billing inquiry, sell high speed internet, as well as DirecTV, fulfill requests to change telephone packages

Inbound sales specialist example responsibilities.

• Manage call center productivity levels by maintaining CSR schedule adherence.
• Provide upselling to existing customers.
• Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
• Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
• Follow QA requirements on each call to maintain the percentage required.3.
• Modify existing accounts that need to port over information from other providers to Comcast's.
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