Information technology analyst jobs in Cedar Park, TX

Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: Facilitates the resolution of service requests. Monitors system integration and user acceptance testing prior to implementation. Assists developers, systems analysts, or customers on system applications, software, and hardware. Provides production support to users of systems and applications, including on-site support as needed. Develops and/or reviews complex system documents to convey business requirements and support efficient system design. Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. Analyzes program policies and procedures to determine their effect on STRM. Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. Develops training curriculum and conducts formal training sessions covering STRM. Develops the design and/or review of test cases, processes change requests, and manages a project's scope, acceptance, installation, and deployment. May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. Participates in and may lead oversight of the STRM Business Team. Maintains confidential and sensitive information. Minimum Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. Three to five years of relevant work experience in business analysis. Preferred Qualifications: Six or more years of relevant work experience related to business analysis. Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. Experience in project work involving Microsoft Power Platform tools and applications. Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: ********************************* Internal Id: 25-54508

1. Minimum 1 year of relevant experience in navigation with below skills 2. Ability to complete Client Project Training for all map data layers. 3. Ability to complete Client Tools Training for map data editing, edit tracking and reporting. 4. General skills in open-source research for map data corroboration. 5. Ability to conduct targeted research in registered data sources. 6. Ability to perform Map edits based on the instructions received in an area via work package 7. Understand and solve systematic errors in maps data 8. Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps. 9. Good communication skills 10. Should work 5 days in office

WORK DESCRIPTION: Our client is seeking a System Analyst III to support data analytics, reporting, automation, process documentation, and engineering operations. This role requires someone who can independently deliver reporting solutions, automate workflows, support SharePoint enhancements, and partner with engineers to manage technical datasets. The ideal candidate must translate engineering concepts into structured, meaningful reports and dashboards, perform data manipulation and automation, and build light application components (SharePoint, Power Automate, Python) needed to support internal workflows. This includes shaping raw engineering data into usable formats, developing reporting frameworks, and creating repeatable processes that enable the team to make data-driven decisions. Essential duties and functions include the following: 1) Enhance engineering operations through data analytics, report development, automation, and documentation 2) Build, update, and maintain dashboards and performance visuals using Power BI 3) Develop and maintain the System Protection Engineering SharePoint site, including forms, workflows, and documentation repositories 4) Build Power Automate flows for engineering processes 5) Perform Python-based data cleanup, automation, and backend access 6) Assist with internal project coordination and engineering operations support 7) Create process documentation, SOPs, and workflow diagrams 8) Ensure compliance with Records Management and Data Governance policies 9) Other related duties and functions may be assigned WORKER SKILLS AND QUALIFICATIONS: Minimum (Required): insert specific minimum skills for this Contract Position) 8+ Experience as a Data Analyst, Reports Developer, or Business Systems Analyst. 8+ Advanced MS Excel skills including PivotTables, formulas, and (preferred) VBA/macros. 8+ Experience with Power BI 8+ Maintaining and enhancing SharePoint sites. 8+ Experience documenting workflows and processes. Preferred: 1 Experience with utility engineering datasets such as substation, transmission, and distribution systems. 1 Exposure to NERC, ERCOT, FERC, and Texas PUC regulatory environments. 2 Python for automation, data cleanup, and backend data access 2 Experience with Power Automate. Work Hours: Monday-Friday 8:00 AM - 5:00 PM (Hours may be flexible). This position is a hybrid position and will require one (1) day, in office per week (Monday). The office location is in the Mueller area of Austin, TX. Other Special Requirements if applicable: Three professional references required (Only if interviewed). Two (2) part interview process (Phone screening, followed by in-person). TERM OF SERVICE: Contracted position beginning in December 2025 through September 30, 2026 (May be extended into FY27). #TECHIND

Topkey is the leading financial automation platform built specifically for vacation rental managers. We integrate directly into PMS and accounting software to provide a unified system that automates expenses, bookkeeping, receipts, banking*, corporate cards, AP/bill pay, and more. We help property managers increase profitability by eliminating cash leakage and automating time-consuming financial workflows. As the only expense platform in the industry with direct integrations to Visa, American Express, and Mastercard, we offer unmatched accuracy and control. We're backed by investors like Felicis, a16z, and Y Combinator, and are scaling quickly. Our story has been featured in Axios, Fortune, Fintech Global , and more. Join us and help shape the financial infrastructure for the $110B hospitality market. Why You Should Join Topkey: Work That Matters: You'll be at the heart of helping customers implement, adopt, and fully leverage our platform to run their financial operations. Your work will directly influence product quality and customer outcomes. Own real outcomes: You'll work directly with operators to implement Topkey, solve accounting and workflow issues, and guide them through best practices. This is a strategic, high-leverage role focused on execution, not escalation. Work Alongside Product & Founders: You'll work directly with our Head of Technology Consulting and work closely with engineering to shape how we scale. You'll play a major role in influencing the future of our product. You will also work closely with a number of key members of the team who helped successfully scale other financial and hospitality companies like Brex and Airbnb. Join a Rocket Ship: We are growing rapidly, and this trend is not slowing down as we establish a strong product-market fit and your work will be crucial in ensuring we keep the high standard we have set on providing the best customer experience in the industry. Role Overview: We're looking for a customer facing consultant with accounting and product experience to work directly with our customers as they adopt and scale on Topkey. You'll help operators get set up, solve real financial workflows, and make sure they're getting the most out of the platform. You'll work closely with the founders, engineers, and our Head of Technology Consulting to improve the product and shape how we grow. What You'll Do: Guide new customers through implementation, setup, and training. Help operators translate accounting workflows into Topkey's system. Troubleshoot issues and surface feedback to engineering. Schedule recurring meetings with key customers to drive usage and adoption. Track customer health and proactively flag issues before they escalate. Serve as a strategic partner for high-value customers. Who We're Looking For: We're looking for someone with both technical depth and great people instincts. You'll need to be fluent in how financial operations work and able to translate that into practical outcomes for users. You're comfortable bridging gaps between accounting teams, property operators, and software engineers. You know how to ask the right questions, identify root causes, and influence product decisions through insight, not volume. You may have experience in: SaaS onboarding or implementation Accounting or ERP systems Fintech, vertical SaaS, or proptech Client enablement, solutions consulting, or customer onboarding Qualifications: 2 to 5 years of experience working in a fast-paced startup or finance team where you've been hands on with the numbers and consulting. Strong grasp of accounting fundamentals, particularly AP, reconciliation, and reporting Experience working cross-functionally with product and engineering teams Highly organized and able to manage multiple accounts and priorities Excellent written and verbal communication skills Based in or willing to relocate to Austin, TX Preferred Experience: You'll stand out if you bring one or more of the following: CPA or equivalent accounting certification Hands-on experience with ERP software such as QuickBooks, Sage Intacct, NetSuite, or Microsoft Dynamics Familiarity with ASC 606 and SaaS revenue recognition principles Prior experience leading ERP or accounting system implementations Background in an early-stage startup environment where you've helped build processes from the ground up Customer-facing experience in a B2B SaaS environment focused on product adoption or technical enablement How To Apply: If you're serious about this role, please email ***************** and *************** with your resume and a written response to the question below: Question: A customer reaches out 6 months after completing their onboarding to say they are not getting value from Topkey and are considering churning. What steps would you take, what information would you gather, and what would your next touch points be with the account and the customer?

Monitor , triage and investigate security alerts from SIEM, EDR and threat intel sources Co-ordinate incident calls, manage stakeholders, and provide real-time updates Conduct post-incident RCA and generate executive incident reports Demonstrate strong knowledge in IT controls, risk assessments, and assessment of security measures Identify opportunities to continuously innovate and improve the program and value delivered to organization Ensure successful completion of the annual supplier cyber security assessments Independently and proactively plans and performs assigned audit engagements related to security, confidentiality, integrity, information protection and availability of data Conduct cyber security assessments & evaluate in alignment to the supplier security control framework Ensure effectiveness of approved controls and drive risk remediations or changes from previous audit for existing certified suppliers Inform and advise business leaders on supplier's information security risks Provide subject matter expertise in third-party risk management. Proactively research and work in enhancing improvements to our existing process related to documentation and security assessments. Automate security assessment processes & tools to review the security controls for cloud-based applications Ability to multi-task and manage multiple global projects at the same time. Ability to work collaboratively across diverse team in a matrix type organization

Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

“NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client's specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday).” SAP Analyst long-term contract (Austin, TX) Responsibilities: Assist in orchestrating SAP Security Note implementation. Calibrate detections for SAP ABAP, SAP Java, SAP HANA, SAP Commerce (Hybris) and SAP BTP Orchestrate and work with other teams to implement patches. Required Skills: SAP Analyst 8-10 years Is Required Proficient in ABAP and SAP Basis Basic SAP Security experience to secure corrections in SAP Application Security Testing is helpful SAP System Hardening - knowledge SAP Business Technology Platform 2-5 years ------------------------------------------------------------------------- Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today. Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES! Learn what it's like to be a Red Oak Consultant! Red Oak Tech: Quality | Talent | Integrity

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. xevrcyc Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Key Responsibilities: Analyze existing custom ABAP programs and objects for compatibility with S/4HANA 2025. Remediate obsolete or incompatible code, including performance tuning and optimization. Support pre upgrade tasks such as cleaning up unreleased transport requests and activating inactive objects Collaborate with functional teams to understand business requirements and translate them into technical specifications. Develop and test RICEFW objects as per the upgrade scope and post hypercare requirements. Assist in the upgrade of SAP S/4HANA and other integrated components as per the guidelines in S/4HANA 2025 upgrade release note. Participate in code reviews, unit testing, and integration testing. Provide technical documentation and knowledge transfer to internal teams. Required Skills: SAP ABAP 2.5 Years Is Required SAP Basis 2.5 Years Is Required SAP Security: At least 1 year Is Required SAP BASIS: Proficient in below BASIS operations with at least 2 5 years experience. SAP application administration SAP application performance assessment Fiori Implementation and administration At least two S4HANA Upgrades/conversion experience Performing readiness check Performing Simplification check SAP Security: Proficient in below Security operations with at least 1 Year Role Administration Role creation (single/Composite) GRC administration Fiori Catalog & Group administration and building/administering Security role Fiori Spaces and Pages administration and building/administering security role

Job Posting Start Date 12-02-2025 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Analyst, IT Operations Night Shift located in Austin, TX. Reporting to the Information Technology Manager, the Analyst, IT Operations Night Shift will responsible of performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs. Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable. Shift - Sun - Thu, 11:00 PM to 7:30 AM What a typical day looks like: Standard Operating Procedures and System Maintenance: Develop and implement Standard Operating Procedures (SOPs) for the day-to-day maintenance of applications and underlying systems, ensuring reliable performance and adherence to technical specifications. Proactive Monitoring and Performance Management: Conduct proactive monitoring of enterprise systems to ensure they are adequately sized and performing optimally, while defining and driving Service Level Agreements (SLAs) and conducting system tests to guarantee scalability, usability, and availability. Data Backup, Security, and Compliance: Establish and enforce proper backup and retention policies to minimize data loss, while ensuring the integrity and security of enterprise data across Hybrid Cloud environments in line with industry best practices and regulatory compliance. Communication and Feedback Mechanisms: Establish clear communication channels and feedback mechanisms with customers, peers, and cross-functional teams to effectively gather requirements, troubleshoot issues, and coordinate system implementations. System Enhancements and Change Management: Propose and implement system enhancements, including software and hardware updates, while performing change management and tracking performance metrics to ensure adherence to budgets, schedules, and performance requirements. The experience we're looking to add to our team: Bachelor's degree in Computer Science, IT or related field. 6-12 months of related experience. Windows Operating systems. Basics Microsoft SQL scripting. MES Applicatin support. Basic skills in Relational databases, Open-Source databases, MSSQL. Basics of Troubleshooting, Log analysis and data analytics. General understanding of system architectural concepts and methodologies. Collaboration skills and passion for technical challenges and operations support. Different IT Analyst position may require different knowledge of application, skillset, or tool. Having ability to learn and adopt with fast execution, solve problem through applying best-in-class tools and methodology, and ability to drive and work as a team for success should be considered as general requirement. #LI-EA1 EA42 SS26 AA01 CH12 MS14 CC11 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryIT Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams. We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact. **This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required.** **Benefits Include:** + Annual bonus of up to 8%. + 21 days of PTO per year, in addition to all federal holidays. + Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. + 401k plan with matching on contributions up to 6%. **Who We Are:** PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. **What You'll Do as IT Systems Analyst:** + **Requirements Gathering** + Collaborate with stakeholders to translate business problems and needs into technical solutions. + Document workflows, functional, and non-functional requirements. + **System Design & Specification** + Design, develop, and maintain system workflows, data models, and interfaces. + Create and maintain detailed specifications for developers and engineers. + **Process Improvement** + Analyze existing systems and processes to identify inefficiencies and opportunities for automation. + Recommend and implement improvements using technology. + **Feasibility Studies** + Evaluate the technical and financial viability of proposed solutions. + Provide guidance and influence on decisions to build, buy, or customize software. + **Collaboration** + Act as a liaison between business units, developers, and IT teams. + Ensure that technical solutions align with business goals. + **Testing & Validation** + Assist in system testing, user acceptance testing (UAT), and quality assurance. + Ensure the final product meets the original requirements. + **Documentation & Training** + Create user manuals, system documentation, and training materials. + Support administrators and users during rollout and adoption. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** **What You'll Need:** + Bachelor's degree in a related field preferred, or equivalent relevant work experience. + Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting. **Knowledge, Skills and Abilities:** + Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations. + Experienced performing ETL. + Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc. + Experience with cloud databases in Azure and/or AWS. + Experience with Power Apps, Power Automate, and/or similar low-code applications. + Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems. + Experience with Salesforce or other CRM. + Strong analytical and problem-solving skills. + Excellent communication and documentation skills. **Other Requirements:** + Ability to pass criminal, drug, financial, and driving screening. + May need to have the ability to legally drive a company vehicle. + Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site. + Ability to remain in a stationary position regularly, up to 80% of the time. + Ability to travel nationwide up to 10% of the time, by either ground or air. + Constantly operates a computer and other office productivity machinery. + Ability to exchange accurate information in person, in writing, and over the phone. **All veterans and/or persons with all types of disabilities are strongly encouraged to apply!** **Qualifications** **Education** **Required** + High School or better **Preferred** + Bachelors or better **Experience** **Required** + 4 years: Experience in process automation, systems integration, data management, reporting, and documentation solutions Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams. We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact. This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required. Benefits Include: Annual bonus of up to 8%. 21 days of PTO per year, in addition to all federal holidays. Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. 401k plan with matching on contributions up to 6%. Who We Are: PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. What You'll Do as IT Systems Analyst: Requirements Gathering Collaborate with stakeholders to translate business problems and needs into technical solutions. Document workflows, functional, and non-functional requirements. System Design & Specification Design, develop, and maintain system workflows, data models, and interfaces. Create and maintain detailed specifications for developers and engineers. Process Improvement Analyze existing systems and processes to identify inefficiencies and opportunities for automation. Recommend and implement improvements using technology. Feasibility Studies Evaluate the technical and financial viability of proposed solutions. Provide guidance and influence on decisions to build, buy, or customize software. Collaboration Act as a liaison between business units, developers, and IT teams. Ensure that technical solutions align with business goals. Testing & Validation Assist in system testing, user acceptance testing (UAT), and quality assurance. Ensure the final product meets the original requirements. Documentation & Training Create user manuals, system documentation, and training materials. Support administrators and users during rollout and adoption. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Need: Bachelor's degree in a related field preferred, or equivalent relevant work experience. Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting. Knowledge, Skills and Abilities: Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations. Experienced performing ETL. Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc. Experience with cloud databases in Azure and/or AWS. Experience with Power Apps, Power Automate, and/or similar low-code applications. Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems. Experience with Salesforce or other CRM. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Other Requirements: Ability to pass criminal, drug, financial, and driving screening. May need to have the ability to legally drive a company vehicle. Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site. Ability to remain in a stationary position regularly, up to 80% of the time. Ability to travel nationwide up to 10% of the time, by either ground or air. Constantly operates a computer and other office productivity machinery. Ability to exchange accurate information in person, in writing, and over the phone. All veterans and/or persons with all types of disabilities are strongly encouraged to apply!

Job DescriptionIT / AI Development Intern - On-site Commitment: 20 hours/week (flexible schedule to accommodate academic commitments) Duration: 16 Weeks Compensation: Unpaid, educational internship Program Overview This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus. On-site interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs. Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome. Key Responsibilities Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite. Support integration of AI-powered features using APIs and prompt engineering. Contribute to REST API development and third-party API integrations. Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase. Participate in creating data dashboards and analytics tools. Test and debug features using automated testing tools. Follow secure coding practices and version control workflows. Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js) Node.js with Fastify or Express Shopify Liquid theme development React Native (Expo) for mobile development Data & APIs REST API design and integration PostgreSQL/Supabase (CRUD, indexing, auth) JSON/CSV data parsing GA4 or Shopify data exports AI & Advanced Features Prompt engineering and AI API integration PDF parsing/generation Retrieval-Augmented Generation (RAG) concepts Embedding strategies and vector databases (pgvector) Tools & Infrastructure Redis (caching, sessions) Vercel Edge Functions / Supabase Edge Functions Docker for local development CI/CD workflows with automated testing Playwright, Vitest, or Jest for testing Specialized / Project-Specific Map rendering (Leaflet, Mapbox) Cron jobs and data diffing Environment secrets management and input sanitization Feature flagging tools Benefits for Interns Real-world project experience through guided, hands-on development work. Portfolio development by contributing to projects that can be showcased in professional presentations. Recommendation letter upon successful completion of the internship program. Career networking opportunities through collaboration with industry professionals. Eligibility for an advanced paid internship after program completion, based on performance and business needs. Learning & Mentorship Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included). Weekly mentorship sessions. Guided onboarding with pre-built scaffolds, templates, and code examples. Exposure to professional GitHub workflows, agile development, and real production systems. Application Process Submit Resume + Cover Letter specifying your area of interest. Complete the Culture Index Survey. Attend interviews with HR. Program Deliverables At least one major project contribution in your assigned department. Internship Completion Report summarizing your learning and contributions. Powered by JazzHR hm4MeDNCD4

IT SOLUTIONS TECHNICIAN I 1900 STEAM WAY ROUND ROCK, TEXAS 78664 Are you the go-to tech helper among your friends and family? Do you love figuring out how things work-and then showing others? HealthTronics is searching for a hands-on, people-oriented IT Solutions Technician I to join our team and be the friendly face of tech support for our employees nationwide. This is the perfect opportunity for someone fresh out of a technical program (A+ certification, anyone?) or with experience in tech support, electronics, or troubleshooting gadgets big and small. You'll jump right in-solving real-world problems, supporting HealthTronics employees, and making technology less intimidating for everyone. We're looking for someone who: * Gets energized by helping others, not just fixing computers: You will be providing remote support via telephone, emails and Microsoft Teams chat for 6-8 hours/day. * Can translate "tech speak" into everyday language * Enjoys learning new systems and sharing knowledge * Wants to grow their IT career in a collaborative, mission-driven environment If you're eager to start your IT journey, make a real impact, and help people feel confident with technology, we'd love to meet you! We Offer Competitive Benefits: * 8 Company Paid Holidays, PLUS 3 Floating Holidays * Generous Paid Time Off (PTO); Accrual rate allows for 15 days of PTO to start and up to 200 hours/year with tenure. * Generous Employee Referral Bonuses (Earn $3,000 for every full time employee you refer to us after they're hired). * 401(k) Plan with up to 4% match * Medical, Dental, Vision, Disability, and Life Insurance Plan Options * Supplemental Critical Illness Insurance * Supplemental Accidental Injury Insurance * Health and Wellness Rewards Program What You'll Do: * Work onsite to respond promptly to requests through the IT Service Desk, ensuring effective and timely support. * Troubleshoot, repair, and resolve issues with computers, mobile devices, and software. * Deploy and set up technology equipment for new employees. * Maintain and update the inventory of IT equipment, software, and licenses. * Document service ticket statuses accurately and ensure proper follow-up. * Collaborate with the team to manage users and computers in an Active Directory domain and support remote access technologies (VPN, Citrix). What We're Looking For: * High school diploma or equivalent required; Associate's degree preferred. * A+ Certification or equivalent experience. * Basic understanding of networking concepts (DHCP, DNS, TCP/IP, Wireless, Ethernet). * Familiarity with Microsoft Windows operating systems, Apple iOS devices, and PC hardware/software troubleshooting. * Strong communication and interpersonal skills with a customer-service mindset. * A proactive team player who is self-motivated and knows when to seek guidance. Physical/Mental Requirements: * Ability to communicate via telephone, email, and chat 6-8 hours/day. * Occasionally lift up to 50 pounds. * Travel may be required occasionally. Why Join HealthTronics? * Work with a dynamic and supportive team in a fast-paced environment. * Gain hands-on experience with diverse technologies and tools. * Opportunity to grow your career in IT within a healthcare-focused organization. Ready to make a healthcare difference? Apply now to schedule your interview! HealthTronics is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. HealthTronics will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. Visit our website and connect with us! Facebook | Twitter | Instagram| LinkedIn

MUST HAVE: 5+ Years Experience within HHS system (or other large healthcare or insurance entity) as a technical business analyst 5+ Years Proven ability to work successfully with technical and non-technical groups, and manage multiple responsibilities 4+ Years Experience with Erwin and ERStudio data modeling tools or equivalent functional toolsets 2+ Year Experience using Informatica Metadata Manager and Business Glossary 2+ Years Experience in configuring and monitoring metadata services; management of Metadata Manager 2 users, groups and roles Strong Communication, analytical and interpersonal skills at all levels Strong Ability to work on multiple projects or project assignments PREFRENCES: 3+ Years Experience facilitating productive meetings to formulate business requirements and communicate stakeholder needs to technical staff 3+ Years Experience working with full agile system development lifecycle (SDLC) Experience working with Texas Medicaid Management Information System (MMIS) data and Texas Integrated Eligibility Redesign System (TIERS) a plus Bachelor's degree in Computer Science. Systems Engineering or equivalent experience ROLE RESPONSIBILITIES: The Technical Metadata Analyst position will report to the Director of the System Information and Asset Management team. This team is a part of the Health and Human Services Commission (HHSC) Information Technology team. This team helps improve data quality and supports data analytics. The objective of this team is to ensure Health and Human Services (HHS) data is accessible and trusted by business users to support data-driven decisions. The team also partners with key business areas to execute a roadmap of defined business value propositions. The position will work closely with the Health and Human Services Commission (HHSC) Center for Analytics and Decision Support, Enterprise Information Management (ElM) team. HHS has created a Metadata Repository using Informatica's Metadata Manager. Additionally, a HHS-wide change management framework has been established to collect source system metadata changes to support ongoing updates of the HHS Metadata Repository. The Technical Metadata Analyst's responsibilities include: • Working with subject matter experts (SME) across agencies to collect and update technical metadata. • Load collected technical metadata in to the HHS Metadata Repository. • In-depth knowledge of the existing HHS Enterprise Metadata Repository implemented using lnformatica's Metadata Manager. • Perform outreach and communication with source systems to support change management automation adopted by source systems. • Reverse engineer data models to extract technical metadata. • Ensure data models collected from source systems adhere to the Data Modeling guidelines developed by the ElM team. • Review and assessment of the design, implementation and management of security access roles and privileges for all types of metadata consumers. • Identification and documentation of business processes. • Other duties as assigned. Additional Information All your information will be kept confidential according to EEO guidelines.

Penske Automotive Group is looking for an experienced IT Technician to join our team in Round Rock, Texas and help support the infrastructure of our technical organization. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an IT Technician, you will be responsible for assisting employees with questions on the usage of technology and for installing and maintaining computer hardware, software, and networks. WHAT WE HAVE TO OFFER Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." Proudly named to Glassdoor's Best Places to Work Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match. Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests. Values-driven culture built on integrity, professionalism, excellence, and teamwork. WHAT WE ARE LOOKING FOR Ability to troubleshoot technology issues for employees over the phone and in person. Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. Excellent communication, interpersonal, and organizational skills. Strong work ethic with the ability to work in a fast-paced, results-driven environment. Strong mathematical, analytical, and computer skills relevant to an Information Technology position, with at least one year of recent applicable experience. WHAT YOU CAN BRING TO THE TABLE Commitment: Support our employees to provide the best possible customer experience by ensuring the technology is available and functioning at full capacity. Excellence: Provide timely support, response, and resolution of technology issues. You will also be responsible for granting access and setting up and installing new devices and hardware. Accountability: Understand and comply with all regulations that affect the IT department, and perform tasks accurately, fairly and in accordance with company policies. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. IT Advisor, Technology Consulting, Alliances and Platforms - Customer Digital Technology Salesforce - Financial Services Office (Senior Manager) (Multiple Positions) (1652413), Ernst & Young U.S. LLP, Austin, TX. End-to-end responsibility for architecting, designing, and implementing Salesforce and/or Microsoft Dynamics Customer Relationship Management (CRM) solutions for EY clients. Engage with business and technology stakeholders to translate functional business requirements and processes into CRM application functionality. Develop application and integration architecture and design. Create implementation strategies, approaches, and plans to meet client timelines. Assemble and run implementation teams to deliver client projects. Engage and collaborate with other EY teams to enable client success. Lead business development effort to grow EY' CRM business. Lead and direct teams of professionals with diverse skills and backgrounds by providing constructive on-the-job feedback/coaching to team members. Develop and maintain long-term client relationships and networks. Manage risk in the delivery of quality client services. Full time employment, Monday - Friday, 40 hours per week, 8:30 am - 5:30 pm. MINIMUM REQUIREMENTS: Must have a Bachelor's degree in Computer Science, Information Systems, Engineering, Accounting, Finance, or a related field and 8 years of experience (of which 5 years must be progressive, post-baccalaureate work experience). Alternatively, will accept a Master's degree in Computer Science, Information Systems, Engineering, Accounting, Finance, or related field and 7 years of work experience. Must have 7 years of experience as a member of a business and technology transformation team participating in all project life cycle phases; must include analysis, requirements definition, application configuration, operating model design, testing and production deployment. Must have 6 years of experience working on medium to large sized operations and technology change initiatives or system implementations. Must meet one of the following: • 7 years of experience with one of the following CRM information technology applications: Salesforce, or Microsoft Dynamics; OR • 6 years experience with one of the following CRM information technology applications: Salesforce or Microsoft Dynamics, AND a certification in the associate CRM technology, e.g., Certified Salesforce Administrator, Salesforce App Developer, Sales Cloud Consultant, Microsoft Dynamics 365, Microsoft Power Platform, or a comparable certification. Must have 3 years of experience in financial services, specifically in one of the following industries: banking, capital markets, wealth management, private equity, or insurance. Must have 6 years of experience in Agile methodology. Requires travel up to 75%, of which 10% may be international, in order to serve client needs. Employer will accept any suitable combination of education, training, or experience. Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1652413). What we offer We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $194,665.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. For those living in California, please click here for additional information. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at **************************. This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at ****************************************************************************************** at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704