Information technology analyst jobs in Cedar Park, TX - 542 jobs
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Lead Analyst
Harnham
Information technology analyst job in Austin, TX
About the Role
We are building out an analytics function and are looking for a Lead Analyst with a strong leadership mindset and deep analytical expertise. You will own a major evaluation and experimentation focus area, help shape and grow the team, and work closely with cross-functional partners to influence technical and safety decisions.
While this role begins as an individual contributor, it is designed to quickly grow into a people-lead position. You will remain hands-on with analysis while guiding scope, methods, and technical rigor as the team scales.
What You'll Do
Develop deep system understanding: Analyze autonomous driving behavior and platform health across both simulation and real-world data. Define metrics and metric hierarchies that accurately capture system quality and readiness.
Lead and grow the team: Help hire, mentor, and level up analysts. Set direction for an evaluation domain while partnering closely with technical leaders and teams building data infrastructure and analytics tooling.
Design and run experiments: Lead experimentation efforts using rigorous statistical methods. Personally execute analyses, interpret results, and translate findings into clear, defensible decisions.
Build scalable analytics: Work with data engineers and backend developers to assemble datasets and productionize analysis pipelines, with attention to performance, reliability, and repeatability.
What You'll Need
Experience: 4+ years working in analytics for a large-scale or technically complex product or system
Statistics: Strong foundation in statistical reasoning, experimental design, and methods for evaluating change and uncertainty
Technical skills: Advanced Python and SQL; ability to independently design experiments and ship analyses and pipelines end to end
Leadership: Demonstrated experience mentoring analysts, providing technical direction, and contributing to hiring and team growth
Problem-solving: Comfort working on ambiguous, mathematically grounded problems at scale
Nice to Have
Formal training in statistics or a related quantitative field (e.g., MS or PhD in Statistics, Applied Statistics, Biostatistics, Econometrics)
Familiarity with modern data stacks and data engineering concepts
Experience in autonomous systems or other highly technical, safety-critical domains
$81k-107k yearly est. 4d ago
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Sr. Cybersecurity Analyst
Visa 4.5
Information technology analyst job in Austin, TX
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
We are seeking a Cybersecurity Software Engineer to join our Center of Excellence within the Cybersecurity & Risk team. This role will lead strategic initiatives in application security, vulnerability remediation, and compliance exception handling. You'll collaborate across engineering, infrastructure, and product teams to drive secure development practices and ensure alignment with Visa's global security standards.
Responsibilities:
Security Compliance & Shift-Left Execution
Ensure timely closure of security findings within Required Remediation Dates (RRD)
Manage exception workflows aligned with internal governance and external standards (e.g., PCI DSS V4)
Identify compliance gaps and drive shift-left strategies to reduce recurring issues
Partner with Cybersecurity SMEs and development teams to validate remediation plans and escalate overdue items
Support automation and tooling enhancements for compliance tracking and reporting
IAM Control Enforcement
Coordinate enforcement of IAM controls (e.g., unapproved access, rogue violations, password rotation, SSH key hygiene)
Track unresolved findings and collaborate with platform teams to resolve blockers
Ensure consistent application of IAM standards across CMS and other Technology Leadership Teams (TLTs)
Security Exception Management
Oversee the lifecycle of exception requests across platforms and services
Validate remediation plans and monitor expiration timelines
Vulnerability Remediation
Lead resolution of high-priority findings (e.g., insecure configurations, deprecated protocols, exposed secrets)
Coordinate with tooling teams to purge sensitive data and close findings
Security Testing Automation
Drive automation of Dynamic Application Security Testing (DAST) using tools like Burp Suite Enterprise
Integrate security scanning into CI/CD pipelines for scalable deployments
Developer Enablement
Organize workshops and forums on container security, IAM, secure architecture, and security best practices
Promote adoption of developer-friendly security tools for code hygiene and reachability analysis
Cross-Functional Leadership
Act as a central point of contact for technical debt resolution and exception tracking
Ensure continuity through backup coverage and support during team transitions
Exception & UAR Management
Monitor exception volumes and identify opportunities to shift-left.
Manage User Access Revalidation (UAR) completion within TLT.
TLT Forum Engagement Represent CMS in TLT Cybersecurity SME forums and IAM / TLT Bi-weekly meetings.
Dashboard & Tooling Oversight
Validate data in Cyber Security dashboards and ensure CMS metrics are accurately reflected.
Advocate for necessary improvements to reduce false positives and improve remediation accuracy.
This is a hybrid position. Expectations of days in the office will be confirmed by your Hiring Manager.
Visa is not offering relocation assistance for this role.
Qualifications
Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Additional Information
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this positionis $131,600 to $210,300 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Visa is not offering relocation assistance for this role.
$131.6k-210.3k yearly 2d ago
Information Security Compliance Analyst
Social Solutions Global 4.1
Information technology analyst job in Austin, TX
US Salary: $76,000 - $100,000
About Us
Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.
About the Role
The Bonterra Information Security Risk and Compliance department is looking to hire a Compliance Specialist to our team. If you enjoy problem solving, are enthusiastic working in a team format and want to thrive in the ever-changing risk & compliance field while learning new concepts and principles as part of your continuing education, look no further!
Job Responsibilities:
Perform as the primary in the executing our annual Service Organization Controls (SOC) reporting initiatives, which includes several Bonterra products.
Works closely with other members of the Information Security Risk team.
Works closely with control owners across the company and internal and external auditors to ensure requests are completed in a timely manner as part of the overall project management process.
Performs technical risk assessments of third party suppliers' security and privacy controls.
Maintains register of relevant suppliers/vendors, controls, and risks for ongoing vendor risk management activities.
Will be responsible the play book for reporting of high risk events that involve compliance, risk and information security.
Assists in maintaining our overall security awareness, role based security trainings and phishing simulation programs across the enterprise.
Assists in conducting user activity audits where required.
Requirements
6+ years' experience performing risk and compliance activities or open to less with a relevant degree
Project management experience.
Experience managing multiple priorities independently and in a team environment to achieve goals.
Excellent organizational, planning and time management skills.
Excellent research and analytical skills.
Excellent verbal and written communication skills.
Ability to exercise good judgement and tact in dealing with Bonterra senior management.
Proficient with technology and ability to learn our software systems, including GRC, ticketing and project management software and workflows.
Proven track record of proactively identifying needs and implementing solutions.
Information systems security professional certifications preferred (CRISC, CISA, CISSP, CISM, GSEC, GCFA, GCTI, CCSP, or other relevant Information Security certifications).
At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes.
At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.
____________________________________________________________________________________
Our Culture
At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.
Compensation & Benefits
We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.
Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.
____________________________________________________________________________________
Equal Opportunity & Accommodations
At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.
If you require a reasonable accommodation during the application process, please submit a request.
$76k-100k yearly 2d ago
IT Systems Analyst
PCSI 4.2
Information technology analyst job in Austin, TX
PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams.
We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact.
**This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required.**
**Benefits Include:**
+ Annual bonus of up to 8%.
+ 21 days of PTO per year, in addition to all federal holidays.
+ Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
+ 401k plan with matching on contributions up to 6%.
**Who We Are:**
PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do.
**What You'll Do as IT Systems Analyst:**
+ **Requirements Gathering**
+ Collaborate with stakeholders to translate business problems and needs into technical solutions.
+ Document workflows, functional, and non-functional requirements.
+ **System Design & Specification**
+ Design, develop, and maintain system workflows, data models, and interfaces.
+ Create and maintain detailed specifications for developers and engineers.
+ **Process Improvement**
+ Analyze existing systems and processes to identify inefficiencies and opportunities for automation.
+ Recommend and implement improvements using technology.
+ **Feasibility Studies**
+ Evaluate the technical and financial viability of proposed solutions.
+ Provide guidance and influence on decisions to build, buy, or customize software.
+ **Collaboration**
+ Act as a liaison between business units, developers, and IT teams.
+ Ensure that technical solutions align with business goals.
+ **Testing & Validation**
+ Assist in system testing, user acceptance testing (UAT), and quality assurance.
+ Ensure the final product meets the original requirements.
+ **Documentation & Training**
+ Create user manuals, system documentation, and training materials.
+ Support administrators and users during rollout and adoption.
**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**What You'll Need:**
+ Bachelor's degree in a related field preferred, or equivalent relevant work experience.
+ Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting.
**Knowledge, Skills and Abilities:**
+ Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations.
+ Experienced performing ETL.
+ Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc.
+ Experience with cloud databases in Azure and/or AWS.
+ Experience with Power Apps, Power Automate, and/or similar low-code applications.
+ Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems.
+ Experience with Salesforce or other CRM.
+ Strong analytical and problem-solving skills.
+ Excellent communication and documentation skills.
**Other Requirements:**
+ Ability to pass criminal, drug, financial, and driving screening.
+ May need to have the ability to legally drive a company vehicle.
+ Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site.
+ Ability to remain in a stationary position regularly, up to 80% of the time.
+ Ability to travel nationwide up to 10% of the time, by either ground or air.
+ Constantly operates a computer and other office productivity machinery.
+ Ability to exchange accurate information in person, in writing, and over the phone.
**All veterans and/or persons with all types of disabilities are strongly encouraged to apply!**
**Qualifications**
**Education**
**Required**
+ High School or better
**Preferred**
+ Bachelors or better
**Experience**
**Required**
+ 4 years: Experience in process automation, systems integration, data management, reporting, and documentation solutions
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$70k-95k yearly est. 60d+ ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Austin, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$53k-77k yearly est. 31d ago
IT Support Administrator
Thatch
Information technology analyst job in Austin, TX
About the role
At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you.
What you'll do
Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion
Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation
Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently
Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead
Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture
Background we're looking for
3-5 years of hands-on IT support experience in a corporate environment
Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials
Deep understanding of SSO, 2FA, passkeys, and password management systems
Strong knowledge of security principles and best practices with proven ability to implement them
Excellent follow-through and organizational skills-you never let tasks fall through the cracks
Experience we'd be particularly excited about
Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish
Quick learners who can master new technologies with minimal guidance
Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others
Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities
People who thrive in fast-paced environments and can adapt quickly to changing priorities
What to expect
We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect:
25 minute phone screen to talk through your background and interest in Thatch
30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
30 minute Zoom meeting to meet 3 members of the team
30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
Estimated Compensation Range$90,000-$115,000 USD About Thatch
We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.
$90k-115k yearly Auto-Apply 42d ago
IT / AI Development Intern
Mira Safety 4.3
Information technology analyst job in Cedar Park, TX
IT / AI Development Intern - Remote
Commitment: 20 hours/week (flexible schedule to accommodate academic commitments
Duration: 16 Weeks Compensation: Unpaid, educational internship
Program Overview
This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus.
Interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs.
Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome.
Key Responsibilities
Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite.
Support integration of AI-powered features using APIs and prompt engineering.
Contribute to REST API development and third-party API integrations.
Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase.
Participate in creating data dashboards and analytics tools.
Test and debug features using automated testing tools.
Follow secure coding practices and version control workflows.
Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development
JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js)
Node.js with Fastify or Express
Shopify Liquid theme development
React Native (Expo) for mobile development
Data & APIs
REST API design and integration
PostgreSQL/Supabase (CRUD, indexing, auth)
JSON/CSV data parsing
GA4 or Shopify data exports
AI & Advanced Features
Prompt engineering and AI API integration
PDF parsing/generation
Retrieval-Augmented Generation (RAG) concepts
Embedding strategies and vector databases (pgvector)
Tools & Infrastructure
Redis (caching, sessions)
Vercel Edge Functions / Supabase Edge Functions
Docker for local development
CI/CD workflows with automated testing
Playwright, Vitest, or Jest for testing
Specialized / Project-Specific
Map rendering (Leaflet, Mapbox)
Cron jobs and data diffing
Environment secrets management and input sanitization
Feature flagging tools
Benefits for Interns
Real-world project experience through guided, hands-on development work.
Portfolio development by contributing to projects that can be showcased in professional presentations.
Recommendation letter upon successful completion of the internship program.
Career networking opportunities through collaboration with industry professionals.
Eligibility for an advanced paid internship after program completion, based on performance and business needs.
Learning & Mentorship
Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included).
Weekly mentorship sessions.
Guided onboarding with pre-built scaffolds, templates, and code examples.
Exposure to professional GitHub workflows, agile development, and real production systems.
Application Process
Submit Resume + Cover Letter specifying your area of interest.
Complete the Culture Index Survey.
Attend interviews with HR.
Program Deliverables
At least one major project contribution in your assigned department.
Internship Completion Report summarizing your learning and contributions.
$31k-42k yearly est. Auto-Apply 57d ago
IT Security Administrator
Sailpoint 4.7
Information technology analyst job in Austin, TX
This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint's customer and partner organizations to manage JML activities in all externally facing systems.
This position will also support SailPoint's Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems).
Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities)
Communicate access and security procedures to end-users related to applications.
Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures
Work with customer and partner teams to manage JML activities for externally facing systems
Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance)
Perform account auditing across all SaaS applications
Manage company documentation, training, and workflows associated with user account management
Manage reporting, metrics, and analytics for all IT account administration activities
Respond to ticket escalations submitted by Desktop Support staff
Demonstrate professionalism and support directives of IT management
Other duties as assigned
REQUIRED QUALIFICATIONS
3+ years of user account administration experience in Active Directory at an enterprise level
Experience with Service Desk and Collaboration SaaS Applications.
Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles
Ability to manage complex cross-functional projects
Able to communicate with all levels of management
Ability to drive Innovation and maintain integrity of our processes and systems
Ability and desire to mentor and train others
Strong organization skills, ability to multi-task and determine and adjust priorities
Excellent PC / Technical skills
Detail-oriented and strong demonstrated initiative
Excellent verbal and written communication skills
Must be a self-starter with the ability to work independently or as part of a team
Must be able to work some nights and weekends when needed, available for on-call duty
Must be a US Citizen
PREFERRED QUALIFICATIONS
Experience with enterprise CIAM platforms
Experience with enterprise IGA and PAM platforms
Experience with configuring and administering SaaS applications in an enterprise setting
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$59,800 - $85,400 - $111,000
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
$59.8k-85.4k yearly Auto-Apply 2d ago
Senior IT Operations Analyst
Continental General
Information technology analyst job in Austin, TX
(Full Time, Salary, Exempt)
Continental General - Austin, Texas
Looking to join a growing company dedicated to helping others? We offer that, plus competitive salaries, great culture, and a relaxed environment. This position allows for a hybrid work environment. Join our team to help make a difference in the lives of others!
About Continental General
Headquartered in Austin, Texas, Continental General was incorporated as a life, accident & health insurance company in 1961. Our family of companies and strategic partners provide administrative services to over 100,000 policyholders. We are committed to the continuous development of our infrastructure, processes, and our people. With each opportunity, we take a collaborative approach to address challenges and provide unique solutions. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an Employment Visa at this time.
Position Summary:
The Senior IT Operations Analyst is responsible for ensuring the reliability, security, and performance of endpoint hardware and supporting backend systems while driving operational excellence through automation, proactive monitoring, and continuous improvement initiatives. This role combines advanced hands-on endpoint support with cloud operations and automation, serving as a senior escalation point and contributing to scalable, efficient IT service delivery.
This position participates in a rotating on-call schedule, providing after-hours support for critical incidents and ensuring timely response and resolution to minimize business impact.
Key Responsibilities
Identify, troubleshoot, and resolve complex hardware and software issues, coordinating repair and replacement efforts with vendors and internal teams as needed.
Serve as a Tier-2 escalation resource for Service Desk issues, providing advanced technical support and configuration for core applications and endpoint systems.
Perform routine maintenance, updates, and health checks on endpoint hardware to ensure optimal performance, reliability, and security.
Configure, deploy, and manage endpoint devices and software using tools such as Intune and NinjaOne.
Remediate workstation vulnerabilities by patching and updating devices in alignment with security and compliance requirements.
Monitor endpoint performance and system health, proactively identifying issues and optimization opportunities before they impact users.
Track and manage IT assets, maintaining accurate records of inventory, assignments, locations, lifecycle status, and service history.
Leverage cloud platforms and automation to reduce manual effort, improve operational efficiency, and enhance service delivery.
Design and modify complex automation workflows or batch processes to streamline operations and improve system performance.
Lead or contribute to RCA efforts and implement corrective and preventative actions.
Ensure all system and endpoint changes adhere to established configuration and change management policies, including proper documentation and approvals.
Maintain and continuously update technical documentation related to systems, processes, configurations, and asset management.
Qualifications
Qualifications:
Bachelor's degree in an IT-related field or equivalent professional experience.
5+ years of customer-facing technical support experience.
3-5 years in IT operations, focusing on IT troubleshooting, software deployment, and automation.
Extensive knowledge of IT systems, infrastructure, and service management.
Strong hands-on experience with AWS cloud services.
Proven ability to manage and support end-user hardware across the asset lifecycle.
Experience building automation and batch jobs.
What We Offer:
Opportunity to shape and drive the future of a new business in a fast-growing company.
A collaborative and innovative team culture.
Professional growth opportunities
Benefits:
Competitive Salary & Target Bonus Program
Retirement Savings - 401(k) with a company match
Comprehensive Healthcare - Medical (BlueCross BlueShield), company-paid dental, vision, short-term & long-term disability, and life insurance.
Work-Life Balance - 20+ days of PTO, 10 paid holidays, and paid volunteer time off.
Flexible Work Options & Perks - Hybrid and remote opportunities, wellness programs, and weekly paid lunch for onsite staff.
Health Savings & Flexible Spending Accounts - Includes a company match for HSAs.
$85k-113k yearly est. 10d ago
Information Technology
Vp 3.9
Information technology analyst job in Killeen, TX
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$44k-81k yearly est. Auto-Apply 60d+ ago
Technical Metadata Analyst
360 It Professionals 3.6
Information technology analyst job in Austin, TX
MUST HAVE:
5+ Years Experience within HHS system (or other large healthcare or insurance entity) as a technical
business analyst
5+ Years Proven ability to work successfully with technical and non-technical groups, and manage multiple responsibilities
4+ Years Experience with Erwin and ERStudio data modeling tools or equivalent functional toolsets
2+ Year Experience using Informatica Metadata Manager and Business Glossary
2+ Years Experience in configuring and monitoring metadata services; management of Metadata Manager
2 users, groups and roles
Strong Communication, analytical and interpersonal skills at all levels
Strong Ability to work on multiple projects or project assignments
PREFRENCES:
3+ Years Experience facilitating productive meetings to formulate business requirements and
communicate stakeholder needs to technical staff
3+ Years Experience working with full agile system development lifecycle (SDLC)
Experience working with Texas Medicaid Management Information System (MMIS) data and
Texas Integrated Eligibility Redesign System (TIERS) a plus
Bachelor's degree in Computer Science. Systems Engineering or equivalent experience
ROLE RESPONSIBILITIES:
The Technical Metadata Analyst position will report to the Director of the System Information and Asset Management team. This team is a part of the Health and Human Services Commission (HHSC) InformationTechnology team. This team helps improve data quality and supports data analytics. The objective of this team is to ensure Health and Human Services (HHS) data is accessible and trusted by business users to support data-driven decisions. The team also partners with key business areas to execute a roadmap of defined business value propositions. The position will work closely with the Health and Human Services Commission (HHSC) Center for Analytics and Decision Support, Enterprise Information Management (ElM) team. HHS has created a Metadata Repository using Informatica's Metadata Manager. Additionally, a HHS-wide change management framework has been established to collect source system metadata changes to support ongoing updates of the HHS Metadata Repository.
The Technical Metadata Analyst's responsibilities include:
• Working with subject matter experts (SME) across agencies to collect and update technical metadata.
• Load collected technical metadata in to the HHS Metadata Repository.
• In-depth knowledge of the existing HHS Enterprise Metadata Repository implemented using lnformatica's Metadata Manager.
• Perform outreach and communication with source systems to support change management automation adopted by source systems.
• Reverse engineer data models to extract technical metadata.
• Ensure data models collected from source systems adhere to the Data Modeling guidelines developed by the ElM team.
• Review and assessment of the design, implementation and management of security access roles and privileges for all types of metadata consumers.
• Identification and documentation of business processes.
• Other duties as assigned.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$71k-86k yearly est. 60d+ ago
IT Technician
Carshop
Information technology analyst job in Austin, TX
Penske Automotive Group is looking for an experienced IT Technician to join our team in Round Rock, Texas and help support the infrastructure of our technical organization.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an IT Technician, you will be responsible for assisting employees with questions on the usage of technology and for installing and maintaining computer hardware, software, and networks.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Ability to troubleshoot technology issues for employees over the phone and in person.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Strong mathematical, analytical, and computer skills relevant to an InformationTechnology position, with at least one year of recent applicable experience.
WHAT YOU CAN BRING TO THE TABLE
Commitment: Support our employees to provide the best possible customer experience by ensuring the technology is available and functioning at full capacity.
Excellence: Provide timely support, response, and resolution of technology issues. You will also be responsible for granting access and setting up and installing new devices and hardware.
Accountability: Understand and comply with all regulations that affect the IT department, and perform tasks accurately, fairly and in accordance with company policies.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$36k-64k yearly est. 1d ago
IT Technician (Austin)
Saronic
Information technology analyst job in Austin, TX
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure.
Key Responsibilities
* Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
* Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
* Assist with network configurations, including routers, switches, firewalls, and VPNs.
* Perform routine system maintenance, including software updates, security patches, and backups.
* Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
* Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
* Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
* Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
* Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
* Ensure adherence to security best practices, including data protection and access control.
* Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.
Qualifications
* Associate's or Bachelor's degree in InformationTechnology, Computer Science, or related field (or equivalent experience).
* 3+ years of experience in a technical support or similar IT role.
* Proficiency in troubleshooting hardware, software, and networking issues.
* Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services.
* Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
* Familiarity with ticketing systems and helpdesk management tools.
* Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
* Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
* IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
Preferred Qualifications:Familiarity with Department of Defense (DoD) or military industry projects.Knowledge of autonomous systems or maritime technology.
Physical Demands
* Prolonged periods of sitting at a desk and working on a computer.
* Occasional standing and walking within the office.
* Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
* Visual acuity to read screens, documents, and reports.
* Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
* Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
This role requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Benefits:
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require "U.S. Person" status. As defined by U.S. law, individuals who are any one of the following are considered to be a "U.S. Person": (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
$36k-64k yearly est. 8d ago
IT Technician
Revel Staffing
Information technology analyst job in Austin, TX
A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on -site technical support for end users and enterprise systems. The ideal candidate is customer -focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment.
Key Responsibilities:
Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals.
Install, configure, and maintain operating systems, applications, and enterprise tools.
Manage imaging, deployment, asset tagging, and hardware logistics.
Respond to VIP or executive -level support requests.
Diagnose and resolve network connectivity issues including port activations and switch -level troubleshooting.
Maintain accurate documentation of incidents, service requests, and asset records.
Follow company IT policies, security standards.
Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues.
Qualifications:
High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent).
Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
VantageClear Certification (or equivalent Security credential) required.
Benefits:
Competitive pay based on experience.
Comprehensive health, dental, and vision coverage.
Paid time off and retirement plan options.
Ongoing training and professional development opportunities.
Work in a secure, compliance -driven environment supporting critical IT operations.
$36k-64k yearly est. 46d ago
IT Database Administrator/Developer
Sparus Holdings 3.3
Information technology analyst job in Austin, TX
Sparus Holdings is seeking an IT Database Administrator / Developer to manage, optimize, and secure our database environment across on-premises and cloud platforms-with a strong emphasis on Microsoft Azure. This role blends hands-on database administration with cloud-first engineering and automation, supporting highly available, secure, and performant data services for business-critical applications.
What You'll Do (Principal Responsibilities)
Design, implement, and manage Azure SQL Database (PaaS), Azure SQL Managed Instance, and SQL Server on Azure VMs (IaaS).
Administer and optimize database platforms such as SQL Server, Oracle, MySQL, PostgreSQL, and Azure Cosmos DB.
Configure and manage elastic pools, failover groups, geo-replication, and maintenance policies for Azure SQL workloads.
Build and maintain data integration/ETL solutions using Azure Data Factory and Synapse pipelines; orchestrate workflows with Logic Apps.
Automate deployments and database changes using ARM/Bicep, Azure CLI/PowerShell, and Azure DevOps CI/CD.
Monitor and optimize performance using Azure Monitor, Log Analytics, and Query Performance Insight.
Implement and enforce database security policies, access controls, and auditing to support compliance requirements.
Harden and continuously monitor security with Azure RBAC, Entra ID (Azure AD) integration, TDE/Always Encrypted, threat protection, and auditing.
Plan, implement, and routinely test backup/recovery, replication, and HA/DR strategies.
Design schemas, data models, and standards; support migrations, data loads, and change management processes.
Partner closely with application developers, BI/data teams, and infrastructure/security teams to deliver reliable data services.
Create runbooks, standards, and documentation; produce capacity and performance reporting for stakeholders.
Contribute to on-call rotation and execute planned maintenance during evenings/weekends as needed.
What You Bring (Knowledge & Skills)
Advanced SQL and database scripting expertise (T-SQL, PL/SQL) including query tuning and indexing strategies.
Hands-on experience with Azure SQL Database, Azure SQL Managed Instance, Azure Data Factory, Synapse pipelines, and Logic Apps.
Familiarity with Azure Automation, Azure Monitor, Log Analytics, and Defender for Cloud.
Strong experience in backup/recovery, replication, failover, and HA/DR architectures.
Scripting skills (PowerShell required; Bash preferred). Python for automation is a plus.
Solid understanding of Windows/Linux, networking, and storage fundamentals.
Strong security knowledge: encryption, identity/access management, auditing, and cloud/on-prem best practices.
Strong analytical, communication, and documentation skills; ability to collaborate cross-functionally.
Nice to Have (Preferred/Plus)
Familiarity with Microsoft Fabric.
Familiarity with Domain-Driven Design (DDD).
Familiarity and/or experience with Master Data Management (MDM).
Familiarity with database services in GCP and AWS.
Education & Experience
Bachelor's degree in Computer Science, IT, or related field (or equivalent practical experience).
7+ years of relevant experience (senior/principal level).
Demonstrated experience supporting cloud database environments (preferably Azure).
Preferred Certifications
Microsoft Certified: Azure Database Administrator Associate (DP-300)
Microsoft Certified: Azure Fundamentals (AZ-900)
Microsoft Certified: Azure Data Engineer Associate (DP-203) or equivalent
Other relevant certifications (Oracle OCP, AWS Database Specialty) are a plus
Benefits
Sparus Holdings offers a competitive benefits package including medical/dental/vision, 401(k)/retirement, paid time off, and professional development.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required include close vision and the ability to adjust focus. This role may require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
EEO Statement
Sparus Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
$58k-82k yearly est. 6d ago
IT System Administrator
Foundation Communities Inc. 3.6
Information technology analyst job in Austin, TX
Job Description
This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device
What You'll Do as an System Administrator I:
· Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing.
· Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment.
· Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed.
· Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.
· Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production.
· Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support.
· Perform routine and scheduled audits of all systems, including backups.
· Work with vendors to order products and resolve complex technical problems.
· All other duties as assigned.
What You'll Need:
· High school diploma or GED required.
· Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience.
· Five years of IT experience is preferred.
Knowledge, Skills, and Abilities:
· Proficiency in Windows operating systems and Microsoft Office applications required.
· Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired.
· Proficiency with IPv4 networks, DNS, and DHCP required.
· Experience with remote support solutions.
· Experience using a service desk solution.
Other Requirements:
· Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds.
· Ability to pass criminal and financial background checks.
· Occasional travel may be required, up to 5%.
Job Type: Full-time
Pay rate: 70,000 annually
Experience:
· IT support: 5 years (Preferred)
Work Location: Hybrid remote in Austin, TX 78704
$68k-86k yearly est. 2d ago
Senior Analyst, Product Design - IT
Dell Technologies 4.8
Information technology analyst job in Round Rock, TX
**IT Product Design Senior Analyst (Content Designer)** Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. That's why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs.
Join us to do the best work of your career and make a profound impact on the Dell Technologies customer support experience as a **IT Product Design Senior Analyst (Content Designer)** on our **Product Design - IT Team** in **Round Rock, Texas.**
**What you'll achieve**
As an IT Product Design Senior Analyst (Content Designer), you will have the opportunity to work on a multidisciplinary design team that is defining the Dell Technologies customer support experience.
**You will**
+ Collaborate with teams to define content strategy; ensuring content is accurate, relevant, and aligned with business goals
+ Develop written content such as online copy, story boards, guides, and articles
+ Work with user researchers to test and refine content to improve customer experience and engagement
+ Maintain and updates existing content to ensure consistency and relevance
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
+ 2 to 5 years of experience working in the content design field
+ Ability to create clear, concise, and engaging content for various audiences and formats
+ Familiarity with content management systems, HTML, and CSS to create and publish digital content
+ Ability to work with cross-functional teams, take feedback, and communicate design decisions and rationale effectively
**Desirable Requirements**
+ Experience with analyzing content performance data to inform content strategy, measure effectiveness, and identify areas for improvement
+ Knowledge of organizing and structuring content to create intuitive and user-friendly experiences, including developing taxonomies, metadata standards, and content models
**Compensation**
Dell is committed to fair and equitable compensation practices. The salary range for this position is $95,000 - 123,000.
**Benefits and Perks of working at Dell Technologies**
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here (******************************************************************** .
**Job ID:** R283387
$95k-123k yearly 14d ago
Senior Analyst, Legal Solutions & Technology
Electronic Arts Inc. 4.8
Information technology analyst job in Austin, TX
Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Senior Analyst, Legal Solutions & Technology
Electronic Arts
Redwood City, Los Angeles Del Rey, Kirkland, Austin, Orlando, Vancouver
As the Senior Legal Solutions & TechnologyAnalyst, you will manage legal-focused projects, applications, and processes. You will interact with key legal and business partners and collaborate with other LST team members to identify business opportunities and then design, implement, and support solutions to improve the day-to-day productivity of the legal and business teams. You see problems as opportunities and are solutions-oriented with focus on the end-user and business needs while navigating complex and ambiguous scenarios. The Senior Analyst will also serve as a subject matter expert on legal technology and will be responsible for end-user training and play a key role in change management.
You will report to the Senior Manager, Legal Solutions & Technology, and you will be expected work a hybrid schedule with 3 days in office in an North American EA office.
Your Responsibilities Include:
Legal Technology & Project Management
● Gather, validate, prioritize, and interpret requirements to produce technical designs.
● Configure, implement, and maintain technical and functional solutions, including documentation.
● Create and manage project schedules to meet deliverables, identify risks, and provide status updates to stakeholders.
● Develop test cases/scenarios and manage system and user acceptance tests.
● Identify opportunities to improve processes and increase efficiencies.
● Serve as an administrator and power user for relevant platforms.
● Create and produce operational metrics and reporting.
End-User Enablement
● Support end users and troubleshoot issues as part of a COE team.
● Collaborate with the extended and external support teams to ensure issue resolution and ticket management.
● Ensure solution controls are followed and support audit requests as needed.
● Create and maintain SOPs for supported functions.
End-User Training & Change Management
● Create and update user guides and training materials.
● Develop and deliver training sessions to drive user adoption.
Qualifications & Achievements:
● You have 5+ years prior relevant experience
● You're experienced implementing technical solutions in no-code environments
● You've participated in global projects such as CLMS in a legal department
● You have experience identifying, documenting, and prioritizing requirements
● Experience working with business clients, technical, and cross-functional teams
● Experience training end-users
● Ability to translate business needs into technical solutions
● Is intellectually curious and embraces technology to enable and automate business processes
Pay Transparency - North America
COMPENSATION AND BENEFITS
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$75,900 - $105,600 CAD
* California (depending on location e.g. Los Angeles vs. San Francisco) *$83,100 - $127,500 USD
* Washington (depending on location e.g. Seattle vs. Spokane) *$79,500 - $103,100 USD
In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.
Pay is just one part of the overall compensation at EA.
In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.
For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
$83.1k-127.5k yearly 8d ago
Information Technology Professional
U.S. Navy 4.0
Information technology analyst job in Killeen, TX
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$53k-77k yearly est. 14d ago
Senior Analyst, Product Design - IT
Dell Inc. 4.8
Information technology analyst job in Round Rock, TX
IT Product Design Senior Analyst (Content Designer) Knowing not only who we are making products for, but what they need, is part of how we keep growing our business. That's why this team is so important to the future of Dell Technologies. Join our IT Product Design group to become an advocate for users by identifying their goals and conducting any necessary research to create and iterate solutions that address users' pain points and meet their needs.
Join us to do the best work of your career and make a profound impact on the Dell Technologies customer support experience as a IT Product Design Senior Analyst (Content Designer) on our Product Design - IT Team in Round Rock, Texas.
What you'll achieve
As an IT Product Design Senior Analyst (Content Designer), you will have the opportunity to work on a multidisciplinary design team that is defining the Dell Technologies customer support experience.
You will
* Collaborate with teams to define content strategy; ensuring content is accurate, relevant, and aligned with business goals
* Develop written content such as online copy, story boards, guides, and articles
* Work with user researchers to test and refine content to improve customer experience and engagement
* Maintain and updates existing content to ensure consistency and relevance
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
* 2 to 5 years of experience working in the content design field
* Ability to create clear, concise, and engaging content for various audiences and formats
* Familiarity with content management systems, HTML, and CSS to create and publish digital content
* Ability to work with cross-functional teams, take feedback, and communicate design decisions and rationale effectively
Desirable Requirements
* Experience with analyzing content performance data to inform content strategy, measure effectiveness, and identify areas for improvement
* Knowledge of organizing and structuring content to create intuitive and user-friendly experiences, including developing taxonomies, metadata standards, and content models
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $95,000 - 123,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
$95k-123k yearly 15d ago
Learn more about information technology analyst jobs
How much does an information technology analyst earn in Cedar Park, TX?
The average information technology analyst in Cedar Park, TX earns between $57,000 and $112,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.
Average information technology analyst salary in Cedar Park, TX