Information technology analyst jobs in Colonie, NY - 628 jobs

The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/IP, Windows Domains, and M365), good people skills and a solid work ethic. The position involves multiple daily interactions with associates from various departments, managing work from a ticketing system and being a responsible, credible source of assistance to professional staff. *This is an in-office position, remote work will not be considered* Primary Responsibilities Provide first-line support for a wide variety of trouble tickets related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and anything else technical in nature. Respond either in-person, remote control, or by driving to our sites. Build and prepare desktop images to automate and simplify desktop management. Manage Active Directory accounts, basic o365 mailbox issues, Windows image creation and maintenance. Escalate unresolved or complex issues to Tier 2 or Systems Administration teams with relevant context. Maintain IT assets and inventory. Participate in company information security efforts, policy and process documentation, equipment inventory, service availability, system up-time, network availability and other initiatives to improve the department. Follow up with associates to ensure issue has been resolved for high level satisfaction and work with other team members and escalate when required. Participate in an on-call schedule. Assist coworkers with related duties and projects as needed. Projects and duties may require work outside of normal working hours. Qualifications Experience with troubleshooting and advanced knowledge of computers, operating systems, printers, network connectivity, mobile and wireless devices, copiers, and scanners. Expertise with Microsoft Windows and Office products in a Windows Domain. Good listening, written and oral communication skills with the ability and interest in delivering exceptional customer service. Problem solving skills and ability to cope with new and different problems. Self-initiative and motivation to work without requiring strict supervision. Ability and desire to learn new skills quickly in a stressful environment. Valid driver's license and own transportation. Travel is required. Work overtime or on-call as needed. Working Environment Duties are performed in an in-person office environment but may occasionally be required to perform job duties outside of the typical office setting. Physical Requirements Interaction with people and technology while either standing or sitting. Must be able to communicate face-to-face and on the phone. Must be able to lift up to 50 pounds unassisted, climb stairs, and crawl beneath desks and in tight areas. Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Progressive Global Energy is a world-leading staffing company committed to connecting the right talent with the right opportunity in the diversified energy industry. We support our clients and candidates' needs by delivering safe and compliant manpower services quickly and effectively. Job Description Utilizing the Service Now tool to manage incident tickets to resolution. Provide high quality technical support to quickly resolve tickets Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly. Windows Certification and experience in support of both Windows and iOS based machines. Analyze and monitor all open FFHD incidents and determine which incidents require FFHD escalation and follow up with respective incident owners. Provide onsite support on business applications once trained by the Application Support Teams Provide recommendations for new or existing knowledge articles to be developed which will assist in maximizing first time fix rates. Add/modify/delete users, groups and roles Password and license management Qualifications Excellent customer service and telephone communication skills. Experience in using active directory, making technical config changes on backend systems without disruption. Experience in using IT systems and relevant software to raise (when needed) and manage incidents tickets Problem solving skills. Analytical skills to identify trends in issues reported and identify areas for improvements. Experience of the concepts, objectives and life-cycle of Knowledge Management activities Knowledge of ITIL governance and control processes and procedures Flexible, adaptable and able to learn new concepts quickly Excellent communication and collaboration skills Strong analytical skills Strong focus on detail, documentation development and quality assurance Additional Information All your information will be kept confidential according to EEO guidelines. Please contact: Shane Medrano ************

The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/IP, Windows Domains, and M365), good people skills and a solid work ethic. The position involves multiple daily interactions with associates from various departments, managing work from a ticketing system and being a responsible, credible source of assistance to professional staff. *This is an in-office position, remote work will not be considered* Primary Responsibilities Provide first-line support for a wide variety of trouble tickets related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and anything else technical in nature. Respond either in-person, remote control, or by driving to our sites. Build and prepare desktop images to automate and simplify desktop management. Manage Active Directory accounts, basic o365 mailbox issues, Windows image creation and maintenance. Escalate unresolved or complex issues to Tier 2 or Systems Administration teams with relevant context. Maintain IT assets and inventory. Participate in company information security efforts, policy and process documentation, equipment inventory, service availability, system up-time, network availability and other initiatives to improve the department. Follow up with associates to ensure issue has been resolved for high level satisfaction and work with other team members and escalate when required. Participate in an on-call schedule. Assist coworkers with related duties and projects as needed. Projects and duties may require work outside of normal working hours. Qualifications Experience with troubleshooting and advanced knowledge of computers, operating systems, printers, network connectivity, mobile and wireless devices, copiers, and scanners. Expertise with Microsoft Windows and Office products in a Windows Domain. Good listening, written and oral communication skills with the ability and interest in delivering exceptional customer service. Problem solving skills and ability to cope with new and different problems. Self-initiative and motivation to work without requiring strict supervision. Ability and desire to learn new skills quickly in a stressful environment. Valid driver's license and own transportation. Travel is required. Work overtime or on-call as needed. Working Environment Duties are performed in an in-person office environment but may occasionally be required to perform job duties outside of the typical office setting. Physical Requirements Interaction with people and technology while either standing or sitting. Must be able to communicate face-to-face and on the phone. Must be able to lift up to 50 pounds unassisted, climb stairs, and crawl beneath desks and in tight areas. Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Who we are flatex DEGIRO AG operates the leading and fastest growing online brokerage platform in Europe. Based on modern, in-house state-of-the-art technology, customers of the flatex and DEGIRO brands are offered a wide range of independent products with execution on top TIER 1 exchanges. The technological edge, high efficiency and strong economies of scale enable us to continuously improve our service offering for clients and to set leading standards in terms of product, price and platform quality. With more than 3 million customer accounts and more than 63 million securities transactions processed in 2024, flatex DEGIRO is the largest retail online broker in Europe. In times of bank consolidation, growing digitalization and the immanent need of millions of Europeans to take their financial future into their own hands, flatex DEGIRO is ideally positioned for further profitable growth. Want to know what it's like to work for flatex DEGIRO? Check out our Instagram @lifeatflatexdegiro and meet the great people that makes us who we are! Do you already see yourself as part of this team? Apply! We're looking for an Application Support Specialist who is not just technically sharp but also curious about how things work and why they matter to the business. Our support team sits at the crossroads of IT Operations and Software Development, acting as detectives of production issues in both client-facing and internal applications. This is not your typical button-pushing support role - you'll deep-dive into application behavior, investigate source code, and connect the dots between technical symptoms and business impact. If you're someone who enjoys solving puzzles, automating repetitive tasks, and wants the freedom to propose and implement ideas, we'd love to hear from you. This is what you'll do: * Own and resolve technical incidents by investigating logs, application code, and business flows * Prioritize issues based on business impact and collaborate with developers when deeper fixes are needed * Use SQL and Java to explore, reproduce, and resolve application behaviors * Act as a communication bridge between IT, Development, and Business teams * Spot trends, detect recurring issues, and proactively prevent future incidents * Participate in small-scale automation or optimization projects where you will have the freedom to explore new approaches You bring us these skills: * 1-3 years of experience * Strong in Java and SQL * (Nice to have) Comfortable navigating Linux environments and using command-line tools and experience with tools like Elasticsearch, Jira, Grafana, or Spring Framework * Curious, independent, and eager to learn how complex systems work - technically and functionally * Proactive team player who communicates clearly and thinks critically * Comfortable working in a fast-paced, high-stakes environment Interested? This is what we offer you * Promise of a good work-life balance * 30 days paid leave * An enthusiastic and fun team to work with * Personal and professional development with access to relevant courses * Transport allowance or related benefits like a leased electric bike * Pension plan * A challenging job in an international and fast-growing company * A competitive salary * A lot of freedom executing your role and a chance to shape your own career * The opportunity to participate in a new, enthusiastic team of likeminded professionals To make your life easier You get the freedom to work flexible. Meaning you don't have to work in our office every day, but we like it if you do of course! It's fun to come in and mingle with your colleagues. There is also fruit, good coffee, drinks & snacks, and great sandwiches for lunch every day. Our beautiful and modern office in located in the iconic Rembrandt tower that is conveniently next to Amstel Station. To make work@home comfortable we offer a €35 internet allowance, provide a company laptop and many options to make it comfortable, such as a chair, screen and headphones. And last but not least: the gym membership options we provide is an easy way to get into shape! Want to invite your friends to work for us as well? A generous referral bonus will be yours if they get hired, so spread the word once you start! All qualified applicants will receive consideration for employment without regard to ethnicity, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or any other legally protected status. flatex DEGIRO is an Equal Opportunity Employer. flatex DEGIRO Dutch Branch Petar Patev Corporate Recruiter 2206

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Job Description Job Profile- Testing Business Analyst Duration- 24 Months Location- Albany, NY Candidates should have at least 84 months experience, and at least one of the following should apply 1. Experience eliciting/extracting detailed business requirements from customer/project stakeholders or system artifacts. 2. Experience with systems related to criminal justice processing (including but not limited to: statistical reporting, disposition processing, fingerprint identification processing, criminal history updating, Sex Offender management, tracking of Wanted/Missing persons, or initiatives related to Offender Supervision. 3. Experience developing/maintaining test plans and detailed test cases, executing those tests, validating test results, and logging/tracking related defects. 4. Experience using HP Quality Center and/or Requisite Pro. 5. Experience with automated testing and/or Quick Test Pro. Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at janeaskitc.com

Senior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: [email protected] #CJ $160,579.80 - $231,948.60 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Senior IT Security Specialist. The Senior IT Security Specialist provides a wide range of information security services to protect the confidentiality, integrity, and availability of NYISO information and technical environments and to support NYISO's enterprise security goals and objectives. Responsibilities vary by function, and security operations, threat management, security incident response, security event monitoring and analysis, vulnerability management, engineering and operation of security tools and infrastructure, access, identity & account management, risk management, supply chain cyber risk management, information protection, development and maintenance of security policies, standards, and procedures, and the delivery of effective security awareness training. The Senior IT Security Specialist evaluates existing NYISO security measures, assesses the effectiveness of those measures, and recommends changes that will improve all aspects of NYISO security. The Senior IT Security Specialist is responsible for ensuring compliance with corporate and regulatory standards and plays a key role in ensuring the NYISO's compliance with cyber risk frameworks and standards. ESSENTIAL DUTIES and RESPONSIBILITIES Designs and manages technologies in support of the NYISO's Security Operations function; responsible for cyber security architecture, design, system integration, installation, upgrades, and patching, monitoring, system integrity, security, disaster recovery, and performance; develops and maintains technology standards and procedures; leads or participates on project teams and collaborates with application developers and infrastructure peers as necessary; performs backup and restoration procedures; leads audit efforts and ensures compliance with corporate and regulatory standards; mentors and trains junior staff; provides expertise in strategic IT planning; establishes and maintains working relationships with IT partners, business customers, and vendors. Responsible for all parts of the system lifecycle of managed cyber security platforms. Establishes and documents a comprehensive set of expertise for a wide range of security technologies and processes including, but not limited to: Security Information and Event Management (SIEM); Threat Management Platform, Anti-malware prevention and analysis; vulnerability scanners; penetration testing; computer and network forensics tools and processes; secure application coding and scanning; and cyber security incident Architects, designs, and develops security automation to orchestrate security solutions (SOAR) to automate repetitive tasks, and mature monitoring and response Applies broad and deep security expertise to investigate activity, trends, and patterns in NYISO systems, ensuring the security, availability, and integrity of the NYISO's information assets and technical environments, including energy management systems designated as national critical infrastructure. Will serve as a security thought leader in the Interacts frequently with peers from across the IT organization to develop solutions that ensure the security of IT infrastructure and business applications. Provides guidance on the configuration of security infrastructure to implement robust security measures & controls through technology solutions. Designs IT security architecture, and makes recommendations on infrastructure, including hardware, software, architecture, and systems management. Collaborates with the Security Operations team to ensure security technologies are configured properly to monitor, track, and analyze networks/systems for potential security violations while also assisting in all such potential cyber security Ensures the delivery of all assigned projects, both by representing Enterprise Security on business projects, as well as serving as the lead on Enterprise Security initiatives within area of specialty. May perform additional project duties such as requirements development, project management, and quality Participates as a key member of Cyber Security Incident Response Team by providing subject matter expertise to more junior staff on security concepts and Oversees the collection of metrics and key performance indicators that measure Enterprise Security's effectiveness, as well as the development of reports and dashboards that communicate security readiness to business leaders. QUALIFICATIONS: Bachelor's Degree (BS) in Information Security, Computer Science, Computer Information Systems, or similar fields. Master's Degree (MS, MBA) preferred. At least seven years of experience in progressively responsible information technology and/or IT security positions is required, along with an in-depth understanding of information security best practices, and expertise with related security technologies and tools. This position also requires a broad and deep expertise in different information security technologies, as well as a conceptual knowledge of system development lifecycles, code and application vulnerabilities, and ability to identify solutions to challenging technical problems. Experience with complex IT infrastructure systems is preferred. Experience in the energy sector is desirable. Knowledge of various security methodologies and processes, and technical security solutions (firewall, intrusion detection systems, and Security Information and Event Management (SIEM) platforms, Threat Intelligence Platforms, Vulnerability Scanning, Security Orchestration and Response ). Experience working with various event logging systems and be proficient with security event log analysis. Previous experience with Security Information and Event Monitoring (SIEM) platforms that perform log collection, analysis, correlation, and alerting is also Experience in analyzing net flow data and packet capture (PCAP). Demonstrated knowledge and understanding of NERC standards and CIP regulations, with the ability to apply these requirements to securely operate, maintain, and protect our critical environment desired. CERTIFICATES, LICENSES, REGISTRATIONS GIAC, CISA, CEH, CFE, CISSP, or similar certification preferred. Knowledge of NIST Special Publication 800 Series is preferred. ADDITIONAL REQUIREMENTS Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to write presentations and articles for publication that conform to prescribed style and format. Ability to effectively communicate security and risk-related concepts to technical and nontechnical Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete Proficient with personal computers running the Windows operating system; experience with productivity software such as Microsoft Office applications, e-mail, and Internet PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite #LI-Hybrid Salary Range$102,600-$171,200 USD

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients. With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience. Job Description Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology. Primary duties include: • Assist teachers to enhance learning through improved integration of technology. Assist administrators and teachers in the incorporation of technological hardware and software into the classroom. • Facilitate effective use of technology in the classroom and school environment. Provide direct support to staff in conjunction with technology department and administration. • Independently resolve routine and less complex user problems. Coordinate with both technology staff and/or supervisor for resolving more complex issues. • PC and peripheral support (i.e., computers, Chromebooks, document cameras, interactive whiteboards, printers, etc.) Hardware repair/ replacement, initial setup/ configuration, driver/ software upgrades, operating system and application support, and miscellaneous help desk ticket remediation. The ideal candidate will have procedural knowledge and hand-on experience performing: • Initial setup / configuration • Driver / software upgrades • Operating System/Application support • End user knowledge transfer • System imaging and experience with Active Directory Qualifications The successful candidate will have 1-3 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment. Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange and virtual environments are highly desired. Additional Information The compensation range for this position is $24-$25, depending on experience. All your information will be kept confidential according to EEO guidelines.

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients. With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience. Job Description Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology. Primary duties include: • Assist teachers to enhance learning through improved integration of technology. Assist administrators and teachers in the incorporation of technological hardware and software into the classroom. • Facilitate effective use of technology in the classroom and school environment. Provide direct support to staff in conjunction with technology department and administration. • Independently resolve routine and less complex user problems. Coordinate with both technology staff and/or supervisor for resolving more complex issues. • PC and peripheral support (i.e., computers, Chromebooks, document cameras, interactive whiteboards, printers, etc.) Hardware repair/ replacement, initial setup/ configuration, driver/ software upgrades, operating system and application support, and miscellaneous help desk ticket remediation. The ideal candidate will have procedural knowledge and hand-on experience performing: • Initial setup / configuration • Driver / software upgrades • Operating System/Application support • End user knowledge transfer • System imaging and experience with Active Directory Qualifications The successful candidate will have 1-3 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment. Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange and virtual environments are highly desired. Additional Information The compensation range for this position is $24-$25, depending on experience. All your information will be kept confidential according to EEO guidelines.

The Department of Computer Science is seeking an IT Lab Technician to support teaching and research initiatives. This position is responsible for managing computing infrastructure across Macintosh, Linux, and Windows platforms, including software and hardware installation, maintenance, and technical support. Additional responsibilities include managing equipment acquisition and surplus, training staff and teaching assistants, and serving as the department's primary liaison with university Information Technology Services. This role requires an individual who stays current with emerging IT trends and best practices to enhance lab operations and support the department's academic and research mission. Primary Responsibilities: * Installing, configuring, maintaining, and upgrading software and hardware systems for teaching and research on Macintoshes, Linux, and Windows platforms. * Providing technical support to students, faculty, and staff. * Maintaining lab intra-net services, including interfacing with university ITS. * Setting up educational and research computing laboratories, including capstone courses, GTA labs, and learning labs. * Training and directing the work of teaching and student assistants associated with computing laboratories. * Training staff and faculty on software systems. Installing new software for staff and faculty. * Applying patches and upgrades when necessary. * Advising faculty on equipment purchases. * Preparing requisitions for and maintaining new and existing computing equipment; maintaining warranty, service and repair records; performing quality checks on newly delivered equipment to ensure proper operation. * Developing and maintaining system documentation. * Surplus old and outdated computing equipment. * Interfacing the department's IT infrastructure with the university and liaising with the university Information Technology Services Department. * Complete and maintain accurate records and all necessary documentation associated with acquisition, surplus, and retirement of computer systems and peripherals. * Liaison with the IT group and keep the College notified of University wide initiatives. Represent CNSE and its IT needs. * Represent CNSE at meetings and bring relevant IT issues and initiatives to the College's attention. Be the primary point of contact between ITS and CNSE. * Maintain currency with best practices and current and emerging trends in the IT industry; leverage this knowledge to improve operations and performance across all platforms, the College, for all computers and computer-based equipment. * Other reasonable duties as assigned Job Requirements: * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms Requirements: Minimum Qualifications: * Bachelor's degree in information technology or a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization. * 2 to 3 years of experience in the IT field * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Experience with cloud-based infrastructure architecture and deployment. * Experience with creating and managing virtual machines. Additional Information: Professional Rank and Salary Grade: SL-3, $62,000-$65,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************** Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. A review of applications will start on March 10, 2025 and the search will remain open until the position is filled.

A Spanish version of this position is available upon request. La versión de esta posición está disponible en Español si es requerida. Join Our Mission - Be a Vital Part of Something Bigger BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team! Your Role at BHSN: As an IT Support Technician , you'll be the frontline of technology support across our organization-providing Tier 1 support, troubleshooting technical issues, and ensuring smooth operations of our PCs, VOIP systems, mobile/desktop apps, printers, and more. You'll support both business and clinical applications, offer user training, and help drive IT efficiency through innovation and responsive service. Work Schedule & Location: Full-time, Monday - Friday, 8:00AM to 4:00PM Occasional after-hours/on-call support rotation What You'll Do: Provide Tier 1 helpdesk support via phone, email, and ticketing system Support PC setups, printer troubleshooting, and VOIP telecommunication systems Respond to user inquiries and resolve hardware/software issues Train end-users individually or in groups on software and hardware use Maintain and update software systems, databases, and reports Monitor system performance and complete routine maintenance tasks Support remote troubleshooting and escalate unresolved issues Assist in IT asset inventory and management Create and manage accounts in Active Directory and Microsoft 365 Develop and maintain documentation and training materials Contribute to enterprise-wide projects and quality improvement efforts Create reports using Crystal Reports as needed Participate in on-call rotation and occasional off-hours work for system maintenance Other duties as assigned What We're Looking For: High school diploma or GED required Technical/vocational training in Information Technology or related field required Associate's degree or higher in IT/Computer Science preferred Certifications (CompTIA, Cisco, Microsoft) or equivalent experience preferred 1-2 years of client-facing help desk/IT support experience Experience with Office 365, Active Directory, networking, and RMM tools a plus Strong troubleshooting skills and ability to explain tech solutions clearly to end users Excellent communication, time management, and organizational skills Problem-solving mindset with a passion for lifelong learning Valid NYS driver's license and reliable transportation required Why BHSN? We believe that when you bring your whole self to work, you thrive-both professionally and personally. We are committed to fostering a workplace that values diversity, promotes equity, and cultivates inclusion. At BHSN, everyone belongs. Our Commitment to Diversity, Equity & Inclusion: BHSN is proud to be an Equal Opportunity Employer. We welcome all qualified applicants without regard to age, race (including traits historically associated with race, such as hair texture and protective hairstyles), creed, color, national origin, sexual orientation, military status, sex, disability, genetic information, marital status, arrest or conviction record, status as a victim of domestic violence, familial status, gender identity or expression, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.

Description & Requirements Maximus is seeking a qualified Sr. Technical Analyst for multiple projects, current and upcoming. The qualified candidate will be involved in technical planning and assessment projects with multiple state agencies. The position requires the candidate to produce technical analyses, develop estimates, review and contribute to requirements for large systems-planning efforts in the Child Support, Child Welfare, and Integrated Eligibility (SNAP, TANF, Medicaid) public-sector domains. The individual will report directly to a Senior Manager. Maximus is a matrix-managed organization, which means the individual will have secondary reporting relationships to one or more Project Managers, depending on which projects they are assigned. *This role is remote but requires working standard business hours in the US time zone of the client. This position is contingent upon award. * Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. Job Specific Duties and Responsibilities: -Perform duties independently under the direction of their direct manager and/or Project Managers on specific projects. -Review project documentation and client materials and provide analysis of technical and business topics. -Participate in client meetings and offer observations and insight of technical and business topics. -Identify risk areas and potential problems that require proactive attention. -Review artifacts and other project documents and identify potential gaps, inconsistencies, or other issues that may put the project at risk. Such artifacts and documents include but are not limited to: *Application Lifecycle Management Plan *System Security Plan *System Architecture Document *Database Development Plan *Configuration Management Plan *System Requirements *Functional Design Documents *Technical System Design *Data Conversion and Migration Management Plan *Deployment and/or roll-out plans -Identify and escalate to the Senior Manager / Project Manager risks, alternatives, and potential quality issues. -Attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work. -Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Senior Manager / Project Manager. -Complete project work in compliance with Maximus standards and procedures. -Support team to complete assigned responsibilities as outlined in the Project schedule. -Support all other tasks assigned by Senior Manager / Project Manager. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Requirements: -Be available to work during standard client business hours. Projects may involve clients from any US time zone, so it is possible that work outside of the individual's local business hours will be required. -Bachelor's degree in computer science, engineering, or science from an accredited college or university, or equivalent work experience. -8+ years of progressive technical experience in technical disciplines and roles. E.g.: *Software Developer to Architect to Manager *Business Analyst to Project Manager to Senior Manager -3+ years working on/with large Health & Human Services (HHS) system modernization projects, to include Child Support, Child Welfare, or Integrated Eligibility (SNAP, TANF, and Medicaid). -Familiar with multiple computer languages. -Familiar with mainframe technologies (e.g. CICS COBOL, NATURAL / ADABAS, VMS, etc.) -Familiar with operating systems: Windows, Linux/UNIX, OS/X. -Familiar with AI tools, capabilities. -Familiar with databases and database tools: DB2, Oracle, MS SQL Server, TOAD. -Strong command of cloud computing topics. -Strong command of agile software development practices as well as waterfall development practices. -Strong desktop software skills: proficient in MS Office, Excel, Word, Project. -Ability to explain and communicate technical subjects to non-technical audiences. -Ability to develop solutions to highly complex problems which require a high degree of ingenuity and innovation. -Ability to ensure solutions are consistent with organization, client, and project objectives and constraints. -Ability to develop advanced concepts, techniques, and standards requiring a high level of interpersonal and technical skills. -Ability to work independently. -Good organizational skills and the ability to manage multiple tasks and deadlines simultaneously. -Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential. -Excellent verbal and writing skills and be comfortable working with customers. -Ability to multi-task with supervision. -Self-motivated fast learner. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 140,000.00

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Information Technology (IT) Support team as: IT Manager, Support (Help Desk Manager) This opportunity may be perfect for you if you have experience in: > Exceptional Interpersonal Skills, Collaborative and Innovative > Demonstrated Problem-Solving and Solution Implementation Abilities > Strong Leadership and Team Management Skills About this position: Responsible for leading the Information Technology (IT) Support team including supervision, workflow, scheduling, and performance. Assists with computer equipment purchasing and installation. Supports technology training and orientation for end users. Collaborates with Information Technology Management team to accomplish department, division, and Company goals. Responsibilities > Provide user support, ensuring familiarity with equipment, and networks, organizing support, troubleshooting, and facilitating repair for IT equipment. > Collaborate with Human Resources to enhance new hire orientation, identify training needs, coordinate training sessions, assess current and future employee IT needs. > Cultivate and maintain collaborative relationships with vendors, ensuring access to quality products/services. > Oversee IT Support operations, including call center management and ticket system administration, with regular monthly reporting to management for informed decision-making. > Keep up to date with policies and procedures, while maintaining a thorough understanding of available technology; assist with product implementation and continuous upgrades. > Oversee administration of user accounts, permissions, and access rights in Active Directory; responsible for user documentation and IT forms necessary for setting up new user accounts and for documenting future changes associated with new user accounts. > Manage, coach, and counsel IT Support team to meet department goals and achieve performance standards; encourage continuous improvement for career development; ensure availability of appropriate resources and timeliness of workflow What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications/Experience: > Bachelor's degree in information technology-related field or equivalent experience required > 8 years of relevant Support experience required > 3 years of supervisory experience preferred Skills/Knowledge: > Demonstrated experience with standard software applications including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective prioritization skills and ability to manage multiple tasks while meeting deadlines > Strong communications skills, both written and verbal; comfortable communicating, presenting, and collaborating with vendors, co-workers, and management one-on-one or in group settings > Solid problem-solving and solution implementation abilities; organized and detail oriented > Proven experience in training with ability to evaluate and/or create training materials a plus Physical Demands: > Must be able to sit for prolonged periods of time and walk/stand for periods of time. > Must be able to repetitively use a telephone and computer mouse and keyboard. > Ability to lift/move up to 25 lbs and/or crawl under desks or equipment What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: > Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays > Medical, Dental, and Vision Insurance and Flexible Spending Plan > Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership > Education and Tuition Reimbursement > Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms. The salary range for this position is $65,000 - $90,000 a year commensurate with experience and education. Additional compensation may be earned through the Company's annual bonus program, subject to individual and company performance. L1-st1

Join Us: Finding a better way. It's what we do, in creating solutions, helping people, and improving our world. Imagine yourself at CHA, tackling some of the world's most critical challenges - around clean water, safe roads, efficient energy, resilient power sources, and buildings. Imagine yourself contributing your skills and passion to creating a world that is more sustainable, more diverse, and one that leans forward towards a better future. Our people are approachable, caring, down to earth, plugged in, and hands-on. They are skilled, thoughtful, and innovative. Can you imagine yourself here? CHA is looking for someone with your passion to join our 2026 Summer Internship Program! If you are earning your degree in Information Technology, Computer Science, Software Engineering, or Data Analytics and are interested in an internship working with one of our corporate teams, apply today to join us in finding a better way. What You'll Do: CHA's Internship Program will ensure you are ready to make the transition from student to professional. Over our 10-week program, you will have plenty of opportunities to connect with people who will help you on your career journey. You will connect with your peers through group projects, planned social events, and working alongside one another in the office or field. You will connect with professionals across the business, collaborating on a company projects and important work that will have a real, positive impact on the world we all live in. The connections you make during your CHA Internship can play a critical role as you complete your studies and transition into your professional career. The Internship Program here at CHA aims to prepare students for the professional working environment through opportunities to work as part of a team, developing the planning skills to effectively balance work demands with your personal life, and figuring out how to navigate different personalities to ensure team success. Our program is more than just an internship; you will learn about yourself; identify your career passions and go after them. As a CHA Intern you will experience working in your field - there is nothing like real world experience! An internship with CHA will help you clarify and bring into focus your future career goals, it will give you the opportunity to try new things, explore and discover what you want for your future. So, join us for summer 2026; let's find a better way together! Want to learn more about how CHA is finding a better way? Visit us online at CHAsolutions.com What You Bring: * Working towards a degree in Information Technology, Computer Science, Software Engineering, Data Analytics or other relevant field of study * Attending a full time matriculated and nationally accredited Bachelor or Graduate program. * Completed one full year of college (rising sophomore). * Candidates going into their junior or senior year of college are preferred. * May 2026 graduates will not be accepted for CHA's Internship program. * Experience with Microsoft Office required. * Must possess the ability to work in a team environment. * Good oral and written communication skills required. Culture/EEO Statement: At CHA, we work every day to create solutions, help people, and improve our world, committed to creating and fostering excellence in our diverse and highly talented teams. Our teams continually strive to find better ways - always searching, never settling - to achieve extraordinary results. Our values around hiring, training, and community engagement reflect a company culture that is inclusive and forward leaning, always pushing the limits of what is possible. We as an organization celebrate the values of inclusion and equality, and advocate for the full participation of all people in an environment free of discrimination. To support these values, we invite all qualified applicants to be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability, protected veteran status, or any other characteristic protected by law.

Working in partnership with internal teams, The SBE Disputes EDI Analyst will also be responsible for analysis of discrepancies in the SBE payment dispute process for multiple stakeholders and continuous process improvement of the payment dispute process as well as disposition payment casework with accuracy. He/she will be investigating and providing root cause analysis updates, providing solutions, and drafting issuer responses for complex cases. **Key Responsibilities:** + Review, analyze, and disposition Payment cases with 95% plus accuracy monthly. + Must have a positive attitude and be open to providing solutions and improvements. + Ability to work with complex cases and apply critical thinking skills. + Ability and willingness to think outside of the box and determine creative solutions to business needs/requirements. + Proven ability to multi-task while ensuring flexibility to meet deadlines and support team goals. + Monitor deliverables and ensure timely completion of cases assigned. + Prioritizing initiatives based on business needs and requirements. + Work to resolve issues in a timely and accurate manner and escalate as appropriate. + Excellent verbal and written communication skills. + High organizational skills and attention to detail. + Participate in review and delivery of recurring reports including the Semi-Monthly Issuer Report and Dispute Disposition Report (DDR). + Ability to efficiently work on issuer specific requests and provide timely and detailed responses. + Communicate with team leader and management team regarding escalated casework or issuer concerns. + Ability to deliver presentations in a clear, concise, and engaging manner. + Ability to identify and prioritize responsibilities while completing multiple tasks independently. + Effectively answers complex enrollment and payment questions in a clear and concise written and verbal manner. + Works effectively in a team and independently to complete all tasks in a timely manner with minimal oversight. + Review documented training material, including policy and process documents, for review and accuracy. + Handle ambiguity and change, manage priorities and tasks in a changing environment. + Work with the technical and development team to resolve identified issues in a timely manner. + Work closely with technical team and escalate all the front and backend Issues. + Be able to communicate complex scenarios related to Marketplace enrollment records and reconciliation. **Required minimum qualifications:** + Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree. + 2 additional years of experience in the health care industry. + Must be a US Citizen Candidates that do not meet the required qualifications will not be considered. **Preferred qualifications:** + 1 year of experience with X12 transactions + 1 year of experience with federal data or projects (including but not limited to agencies such as CMS, IRS, DOD, VA, SSA or another federal agency) + Knowledge of the Affordable Care Act + Project management experience + Experience with Federal contracts + Experience with premium payment transactions + Experience in reconciliation of enrollment transactions + Experience with Power BI Reports and Dashboards + Experience with Microsoft Office Suite + Experience with SQL queries **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 60,200 - 80,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Information Security Threat, Vulnerability, and Risk Analyst

We're looking for a Senior Tech Analyst! You support technology strategy development and analysis across Liberty Global's technology portfolio including digital transformation, M&A activities, infrastructure planning, and innovation initiatives. Conduct strategic research, data analysis, and market intelligence to support technology decision-making and provide analytical insights for senior leadership across all areas of technology strategy. What will you be doing? Technology Strategy Research & Analysis * Conduct research and analysis on technology trends, market developments, and competitive landscape to support strategic technology decision-making * Support development of technology roadmaps and strategic planning across infrastructure, cloud, mobile, and digital platforms * Assist in business case development and ROI analysis for technology investments, transformation initiatives, and strategic projects * Analyze technology performance metrics, benchmarks, and KPIs to support strategic planning and performance optimization * Support technology strategy documentation, reporting, and presentation development for senior leadership and governance forums M&A & Investment Analysis Support * Assist in technology due diligence activities for M&A transactions including target company technology assessment and integration analysis * Support analysis of technology synergies, integration opportunities, and post-merger technology optimization initiatives * Conduct research on technology acquisition targets, partnership opportunities, and strategic investment evaluation * Assist in development of technology integration plans, timelines, and resource requirements for M&A activities * Support competitive analysis and market positioning assessment to inform M&A strategy and technology investment decisions Innovation & Emerging Technology Research * Monitor and analyze emerging technology trends including AI/ML, edge computing, 5G/6G, IoT, and cloud-native technologies * Support innovation roadmap development and technology pilot program evaluation across Liberty Global operations * Conduct research on technology startups, innovation partnerships, and ecosystem development opportunities * Assist in evaluation of new technology platforms, tools, and solutions for potential adoption across the organization * Support innovation workshops, technology assessments, and strategic technology evaluation processes Market Intelligence & Competitive Analysis * Conduct competitive intelligence research on technology strategies, capabilities, and market positioning of key industry players * Support market analysis and industry trend assessment to inform technology strategy development and investment priorities * Analyze technology vendor landscape, capabilities, and partnership opportunities to support procurement and vendor strategy * Assist in regulatory and policy research related to technology developments and their impact on Liberty Global's operations * Support development of technology thought leadership content, industry positioning, and strategic communications Cross-Functional Analysis & Support * Collaborate with Engineering, Product, Operations, and Finance teams to provide analytical support for technology initiatives * Support technology governance processes including committee preparation, reporting, and follow-up activities * Assist in technology budget analysis, forecasting, and financial performance tracking across technology domains * Provide analytical support for technology transformation projects, process improvement initiatives, and operational optimization * Support stakeholder coordination and communication for technology strategy initiatives across OpCos and business units We tend to look for people with: Essential: * Bachelor's degree in Engineering, Computer Science, Business, Economics, or related analytical discipline * Minimum 2-4 years experience in technology strategy, business analysis, management consulting, or related analytical roles * Understanding of telecommunications and technology industry dynamics, competitive landscape, and market trends * Experience with strategic research, data analysis, financial modeling, and business case development * Knowledge of technology domains including network infrastructure, cloud computing, software platforms, and emerging technologies * Strong analytical and problem-solving skills with proficiency in data analysis tools and methodologies * Excellent communication and presentation skills with ability to synthesize complex information for diverse stakeholder groups Preferred qualifications: * Experience in telecommunications, technology, or consulting industries with focus on strategic analysis and technology assessment * Knowledge of M&A processes, due diligence activities, and technology integration challenges * Understanding of innovation management, emerging technology evaluation, and technology roadmap development * Professional development in technology strategy, business analysis, or strategic planning * Experience with technology vendor analysis, market research, and competitive intelligence CORE COMPETENCIES Strategic Analysis & Research * Technology strategy analysis and strategic research capabilities across multiple technology domains * Market intelligence and competitive analysis skills for technology industry assessment * Business case development and financial analysis for technology investments and strategic initiatives Technology Understanding * Understanding of telecommunications and technology industry structure, trends, and competitive dynamics * Knowledge of emerging technologies, innovation patterns, and technology adoption lifecycle * Technology vendor and partnership analysis capabilities Analytical & Communication Skills * Advanced analytical capabilities including data analysis, research methodology, and insight development * Strategic communication and presentation skills for technology strategy recommendations * Cross-functional collaboration and stakeholder coordination across technical and business teams Process & Project Support * Technology strategy process support and analytical project coordination * Research methodology and data management capabilities * Documentation and reporting skills for technology strategy analysis and recommendations What's in it for you? * Competitive salary + Bonus where applicable * 25 days annual leave with the option to purchase 5 more * Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance * Matched pension contribution up to 10% (UK only) * Free public transport subscription (NL only) * 24 hours of paid Volunteer Time Off * Discounted gym and wellness memberships * Access to our car benefit scheme * Access to our online learning platform to continue to develop and grow your career with us * The chance to join an innovative, fast-paced and passionate team Who we are: Liberty Global is a dynamic team of operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services. Liberty Telecom delivers next-generation products through our advanced fibre and 5G networks, providing over 80 million fixed and mobile connections across Europe through well- known brands such as Virgin Media O2, VodafoneZiggo and Telenet. Liberty Growth is our $3bn investment portfolio of fast-growing businesses in content, tech, and infrastructure which includes stakes in ITV, Televisa Univision, Plume, Lionsgate and the Formula E racing series, as well brands such as Wyre, nexfibre, Egg and Believ. Liberty Services is our newest platform spearheaded by Liberty Blume, providing tech- enabled professional services to the Liberty Global Group and 3rd party businesses. Working at Liberty Global means a career at the heart of a vibrant, innovative group of companies driving value for shareholders, people and society. Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we're eager to hear from you, no matter your background.