Information technology analyst jobs in Pflugerville, TX

Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: Facilitates the resolution of service requests. Monitors system integration and user acceptance testing prior to implementation. Assists developers, systems analysts, or customers on system applications, software, and hardware. Provides production support to users of systems and applications, including on-site support as needed. Develops and/or reviews complex system documents to convey business requirements and support efficient system design. Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. Analyzes program policies and procedures to determine their effect on STRM. Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. Develops training curriculum and conducts formal training sessions covering STRM. Develops the design and/or review of test cases, processes change requests, and manages a project's scope, acceptance, installation, and deployment. May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. Participates in and may lead oversight of the STRM Business Team. Maintains confidential and sensitive information. Minimum Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. Three to five years of relevant work experience in business analysis. Preferred Qualifications: Six or more years of relevant work experience related to business analysis. Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. Experience in project work involving Microsoft Power Platform tools and applications. Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: ********************************* Internal Id: 25-54508

About the Role: Seeking a Camera Lab Test Engineer to join HP's team focused on developing cutting-edge video conferencing devices and camera systems. This entry-level position is ideal for a recent graduate eager to learn and grow in a fast-paced environment. Responsibilities: Perform objective testing in camera labs for new product development, including webcams and video conferencing devices. Execute test plans for software updates, image quality, and audio-visual performance. Assist in validating AI/ML features such as facial recognition, background blurring, and audio enhancements. Document test results and collaborate with engineering teams to troubleshoot and resolve issues. Support quality assurance processes and inline testing tools during development cycles. What You'll Learn: Hands-on experience with Microsoft-certified camera labs and advanced testing methodologies. Exposure to video collaboration technologies, imaging pipelines, and ISP tuning. Training in quality assessments (IQC/OQC) and RFQ processes. Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. Strong interest in camera systems, video conferencing technology, and software testing. Basic understanding of hardware/software integration is a plus. Excellent attention to detail and willingness to learn. Ideal Candidate: Curious, proactive, and eager to work in a collaborative environment. Comfortable working in labs and learning new tools and processes.

1. Minimum 1 year of relevant experience in navigation with below skills 2. Ability to complete Client Project Training for all map data layers. 3. Ability to complete Client Tools Training for map data editing, edit tracking and reporting. 4. General skills in open-source research for map data corroboration. 5. Ability to conduct targeted research in registered data sources. 6. Ability to perform Map edits based on the instructions received in an area via work package 7. Understand and solve systematic errors in maps data 8. Fluency or ability to gain fluency with mac OS, Numbers, Pages, Slack, Quip, Mail, Calendar, and Client Maps. 9. Good communication skills 10. Should work 5 days in office

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

Luna Data Solutions is seeking an experienced Senior Systems Analyst. Hybrid schedule, DT Austin location 7-8 month contract initially, extension possible This role is ideal for a driven professional who enjoys working at the intersection of technology and finance, supporting large-scale enterprise systems and collaborating with cross-functional stakeholders. The successful candidate will play a key role in the implementation, integration, and ongoing support of the CAPPS STARR system within a complex financial environment. As a Senior Systems Analyst, you will serve as a trusted partner to both technical and business teams, helping translate financial and operational needs into scalable, well-documented technical solutions. This position offers the opportunity to work with modern SaaS platforms, enterprise integrations, and advanced reporting tools while supporting mission-critical financial systems. Play a critical role in supporting the implementation and integration of the CAPPS STARR system. Collaborate closely with both Information Technology and Fiscal Management teams to analyze, document and validate system and reporting requirements ensuring alignment with enterprise architecture and business needs. Support system integration efforts with legacy platforms such as USAS and TINS, coordinate technical discussions, requirements gathering sessions and translate business needs into clear technical specifications. Vendor coordination and lifecycle support are essential components of this role. The ideal candidate will have experience working with SaaS platforms, and possess a strong understanding of the system architecture, data integration and reporting tools. The position also requires the ability to clearly document and communicate requirements across both technical and non-technical audiences. Experience identifying process and improvement opportunities and recommending scalable solutions is a plus. Key Responsibilities Provide advanced support and enhancement for financial systems, including general ledger and reporting functions within a SaaS ERP platform. Collaborate with internal and external teams to analyze requirements and deliver technical solutions aligned with financial business processes. Analyze system architecture and data flows to support financial integrations, configuration decisions, performance tuning, and issue resolution. Design, implement, and maintain financial data integrations, including ETL processes, APIs, web services, and secure file exchanges between internal and external enterprise systems. Manage and troubleshoot financial inbound and outbound interfaces, ensuring reconciliation, auditability, and compliance with Interface Control Documents (ICDs). Develop, manage, and support financial reporting and dashboards using Power BI and Advantage-native reporting tools to ensure accurate, timely financial data delivery. Perform complex troubleshooting of financial transactions, balances, and data discrepancies, coordinating across application, infrastructure, security, and vendor teams. Support integration testing, regression testing, and User Acceptance Testing (UAT) for financial system changes, including validation of financial calculations, posting logic, and reporting outputs. Document technical designs, financial data mappings, test results, and resolution outcomes in accordance with internal documentation standards. Ensure system security, access controls, and data transmission processes meet internal financial compliance standards, including secure handling of sensitive financial data. Participate in Agile supporting sprint planning, defect triage, and continuous improvement initiatives. Participate in an on-call rotation to support financial system availability and critical processing cycles. Required 8 years of experience supporting enterprise financial systems (ERP or equivalent) in a production environment. 6 years of experience working in SaaS-based application environments, including understanding configuration versus customization constraints. 6 years of proven experience in requirements gathering, customer engagement, stakeholder communication, and project coordination for enterprise SaaS solutions. 5 years of expertise in developing comprehensive technical documentation and system specifications. 5 years of experience in the successful implementation of at least two full lifecycle SaaS ERP solutions, including requirements gathering, configuration, data migration, testing, deployment, and post-go-live support. 5 years of experience supporting system integrations, including APIs, ETL processes, batch interfaces, and secure file exchanges. 4 years of experiencing working on Reporting tools. 4 years of experience working with middleware platforms or tools for API orchestration (e.g., Apache Camel). 4 years of experience Developing and Monitoring Control M jobs. 4 years of demonstrated experience working in Agile environments using Scrum or Kanban methodologies to support system analysis and implementation. 4 years of strong analytical skills with the ability to understand and troubleshoot complex systems and facilitate resolution in collaboration with Vendors and internal teams. Bonus Skills 4 years of hands-on experience supporting SaaS solution, including financial modules, security roles, and administration tools. 3 years of experience supporting state government financial or treasury systems 3 years of proficiency with the Microsoft Office Suite, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel, and PowerPoint. 3 years of experience with Core Financial Functions: General Accounting, Cost Accounting, Budget Control, Accounts Payable and Receivable, Asset Management and Offsets. 3 years of experience with Jira and Confluence 3 years of knowledge of Snowflake or similar cloud-based data platforms. 2 years of experience designing or supporting Power BI dashboards or Advantage-native reporting tools. 2 years of experience using SaaS testing tools, such as Test Savvy, for regression and UAT tracking. What Luna Data Offers Competitive compensation and benefits including health, dental, vision, STD/LTD insurance options. Hybrid schedule. Work on high profile projects. This is contract opportunity based in Austin TX and no sponsorship can be provided. Luna Data Solutions, Inc. provides equal employment opportunities to all employees. All applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status.

Topkey is the leading financial automation platform built specifically for vacation rental managers. We integrate directly into PMS and accounting software to provide a unified system that automates expenses, bookkeeping, receipts, banking*, corporate cards, AP/bill pay, and more. We help property managers increase profitability by eliminating cash leakage and automating time-consuming financial workflows. As the only expense platform in the industry with direct integrations to Visa, American Express, and Mastercard, we offer unmatched accuracy and control. We're backed by investors like Felicis, a16z, and Y Combinator, and are scaling quickly. Our story has been featured in Axios, Fortune, Fintech Global , and more. Join us and help shape the financial infrastructure for the $110B hospitality market. Why You Should Join Topkey: Work That Matters: You'll be at the heart of helping customers implement, adopt, and fully leverage our platform to run their financial operations. Your work will directly influence product quality and customer outcomes. Own real outcomes: You'll work directly with operators to implement Topkey, solve accounting and workflow issues, and guide them through best practices. This is a strategic, high-leverage role focused on execution, not escalation. Work Alongside Product & Founders: You'll work directly with our Head of Technology Consulting and work closely with engineering to shape how we scale. You'll play a major role in influencing the future of our product. You will also work closely with a number of key members of the team who helped successfully scale other financial and hospitality companies like Brex and Airbnb. Join a Rocket Ship: We are growing rapidly, and this trend is not slowing down as we establish a strong product-market fit and your work will be crucial in ensuring we keep the high standard we have set on providing the best customer experience in the industry. Role Overview: We're looking for a customer facing consultant with accounting and product experience to work directly with our customers as they adopt and scale on Topkey. You'll help operators get set up, solve real financial workflows, and make sure they're getting the most out of the platform. You'll work closely with the founders, engineers, and our Head of Technology Consulting to improve the product and shape how we grow. What You'll Do: Guide new customers through implementation, setup, and training. Help operators translate accounting workflows into Topkey's system. Troubleshoot issues and surface feedback to engineering. Schedule recurring meetings with key customers to drive usage and adoption. Track customer health and proactively flag issues before they escalate. Serve as a strategic partner for high-value customers. Who We're Looking For: We're looking for someone with both technical depth and great people instincts. You'll need to be fluent in how financial operations work and able to translate that into practical outcomes for users. You're comfortable bridging gaps between accounting teams, property operators, and software engineers. You know how to ask the right questions, identify root causes, and influence product decisions through insight, not volume. You may have experience in: SaaS onboarding or implementation Accounting or ERP systems Fintech, vertical SaaS, or proptech Client enablement, solutions consulting, or customer onboarding Qualifications: 2 to 5 years of experience working in a fast-paced startup or finance team where you've been hands on with the numbers and consulting. Strong grasp of accounting fundamentals, particularly AP, reconciliation, and reporting Experience working cross-functionally with product and engineering teams Highly organized and able to manage multiple accounts and priorities Excellent written and verbal communication skills Based in or willing to relocate to Austin, TX Preferred Experience: You'll stand out if you bring one or more of the following: CPA or equivalent accounting certification Hands-on experience with ERP software such as QuickBooks, Sage Intacct, NetSuite, or Microsoft Dynamics Familiarity with ASC 606 and SaaS revenue recognition principles Prior experience leading ERP or accounting system implementations Background in an early-stage startup environment where you've helped build processes from the ground up Customer-facing experience in a B2B SaaS environment focused on product adoption or technical enablement How To Apply: If you're serious about this role, please email ***************** and *************** with your resume and a written response to the question below: Question: A customer reaches out 6 months after completing their onboarding to say they are not getting value from Topkey and are considering churning. What steps would you take, what information would you gather, and what would your next touch points be with the account and the customer?

Engineering Leader The Engineering Leader plays a critical role in a fast-growing startup environment, guiding the technology organization, shaping long-term technical strategy, and ensuring the delivery of high-quality, scalable, and reliable solutions for the their Platform. This role requires a hands-on, innovative leader with deep engineering expertise and strong experience in AI/ML, data engineering, and SaaS platform development. The Engineering Leader partners closely with product, design, and cross-functional teams to drive rapid innovation, build foundational processes, and help scale the platform and team as the company grows. This leader will also oversee and manage a distributed engineering team, including direct reports located outside of the United States. Key Responsibilities Technical Strategy & Vision Define and communicate a forward-looking technical strategy aligned with company goals. Integrate advancements in AI/ML, scalable data pipelines, and modern SaaS practices to enhance platform capabilities and maintain competitive advantage. AI & Machine Learning Leadership Lead the development, training, and fine-tuning of AI/ML models, supporting the launch and evolution of white-labeled LML solutions. Partner with product and data teams to identify meaningful AI opportunities and ensure responsible and effective model deployment. Data Engineering & Pipelines Oversee the creation, optimization, and reliability of data pipelines that power machine learning, analytics, and intelligent product features. Ensure data systems are scalable, secure, and built for rapid experimentation and iteration. Leadership & Global Team Development Build, mentor, and inspire a high-performing, geographically distributed engineering team. Manage direct reports located internationally and foster a collaborative, inclusive culture that promotes alignment, accountability, and technical excellence across borders. SaaS Platform Development Lead engineering for a multi-tenant SaaS platform, ensuring exceptional performance, security, scalability, and customer experience. Drive architectural decisions that support rapid iteration and long-term product evolution. Product Development & Delivery Oversee the complete software development lifecycle to consistently deliver features and enhancements on time and at high quality. Champion agile methodologies and CI/CD practices that improve reliability and development velocity. Cross-Functional Collaboration Work closely with Product, Operations, Design, and GTM teams to align on priorities, requirements, and workstreams. Maintain transparent communication to ensure smooth execution and strong cross-functional outcomes. Operational Excellence & Reliability Define and track engineering KPIs across uptime, performance, customer satisfaction, and delivery efficiency. Lead continuous improvements in observability, security, and platform stability. Innovation & Continuous Improvement Cultivate a culture that encourages experimentation, emerging technology adoption, and continuous improvement across engineering practices-especially in AI and data-driven capabilities. Architecture & System Design Guide architectural direction to ensure platform scalability, maintainability, and alignment with long-term business and AI/ML integration goals. Resource & Budget Management Manage budgets, tooling, infrastructure investments, and global headcount planning. Make data-driven decisions to optimize resources and maximize ROI. Risk Management & Compliance Identify and mitigate technical, operational, and data-related risks. Ensure engineering practices adhere to industry standards for compliance, privacy, security, and responsible AI use. Executive Communication & Reporting Provide clear, consistent updates to the executive team on engineering performance, initiatives, and strategy. Represent engineering in leadership discussions and influence company-wide decision-making. #TECHIND

Immediate need for a talented Technical / Deskside Support IV. This is a 12+ month contract opportunity with long-term potential and is located in Austin, TX(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94498 Pay Range: $25 - $26 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Client Services Department They provide end user support internationally and in the US Anything from end user tickets entered in the system via calls unresolved by helpdesk support team, ticketing system or walk up technology Basic laptop, desktop support, devices iPhones, tablets, printers, also support Office 365, SharePoint one drive and other 3rd party like WebEx that is approved Could work about 100-200 tickets a day split among 40 individuals Key Requirements and Technology Experience: Must have skills: - Technical/Deskside Support, Dell, Intune/Jamf, Windows 11/12 Windows 10 Windows 11 knowledge Client shop so needs to be familiar with Client laptops Site is a heavy Client usage community, needs to be proficient with Client OS system and Apple Devices InTune and Jant used - must be proficient with navigating those applications Azure - ability to navigate and understand logs Basic network troubleshooting skills Utilize MS Team rooms - helping with AudioVisual issue Basic networking skills needed Our client is a leading Telecommunications Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

“NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client's specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday).” SAP Analyst long-term contract (Austin, TX) Responsibilities: Assist in orchestrating SAP Security Note implementation. Calibrate detections for SAP ABAP, SAP Java, SAP HANA, SAP Commerce (Hybris) and SAP BTP Orchestrate and work with other teams to implement patches. Required Skills: SAP Analyst 8-10 years Is Required Proficient in ABAP and SAP Basis Basic SAP Security experience to secure corrections in SAP Application Security Testing is helpful SAP System Hardening - knowledge SAP Business Technology Platform 2-5 years ------------------------------------------------------------------------- Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today. Let us help you find your next career opportunity! JOIN RED OAK TECHNOLOGIES! Learn what it's like to be a Red Oak Consultant! Red Oak Tech: Quality | Talent | Integrity

Key Responsibilities: Analyze existing custom ABAP programs and objects for compatibility with S/4HANA 2025. Remediate obsolete or incompatible code, including performance tuning and optimization. Support pre upgrade tasks such as cleaning up unreleased transport requests and activating inactive objects Collaborate with functional teams to understand business requirements and translate them into technical specifications. Develop and test RICEFW objects as per the upgrade scope and post hypercare requirements. Assist in the upgrade of SAP S/4HANA and other integrated components as per the guidelines in S/4HANA 2025 upgrade release note. Participate in code reviews, unit testing, and integration testing. Provide technical documentation and knowledge transfer to internal teams. Required Skills: SAP ABAP 2.5 Years Is Required SAP Basis 2.5 Years Is Required SAP Security: At least 1 year Is Required SAP BASIS: Proficient in below BASIS operations with at least 2 5 years experience. SAP application administration SAP application performance assessment Fiori Implementation and administration At least two S4HANA Upgrades/conversion experience Performing readiness check Performing Simplification check SAP Security: Proficient in below Security operations with at least 1 Year Role Administration Role creation (single/Composite) GRC administration Fiori Catalog & Group administration and building/administering Security role Fiori Spaces and Pages administration and building/administering security role

Job Posting Start Date 12-02-2025 Job Posting End DateFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Analyst, IT Operations Night Shift located in Austin, TX. Reporting to the Information Technology Manager, the Analyst, IT Operations Night Shift will responsible of performing operational processes and procedures to ensure all IT services, systems, and infrastructure meet business needs. Day-to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability, capacity, and performance. Participate in the Patch management process, IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable. Shift - Sun - Thu, 11:00 PM to 7:30 AM What a typical day looks like: Standard Operating Procedures and System Maintenance: Develop and implement Standard Operating Procedures (SOPs) for the day-to-day maintenance of applications and underlying systems, ensuring reliable performance and adherence to technical specifications. Proactive Monitoring and Performance Management: Conduct proactive monitoring of enterprise systems to ensure they are adequately sized and performing optimally, while defining and driving Service Level Agreements (SLAs) and conducting system tests to guarantee scalability, usability, and availability. Data Backup, Security, and Compliance: Establish and enforce proper backup and retention policies to minimize data loss, while ensuring the integrity and security of enterprise data across Hybrid Cloud environments in line with industry best practices and regulatory compliance. Communication and Feedback Mechanisms: Establish clear communication channels and feedback mechanisms with customers, peers, and cross-functional teams to effectively gather requirements, troubleshoot issues, and coordinate system implementations. System Enhancements and Change Management: Propose and implement system enhancements, including software and hardware updates, while performing change management and tracking performance metrics to ensure adherence to budgets, schedules, and performance requirements. The experience we're looking to add to our team: Bachelor's degree in Computer Science, IT or related field. 6-12 months of related experience. Windows Operating systems. Basics Microsoft SQL scripting. MES Applicatin support. Basic skills in Relational databases, Open-Source databases, MSSQL. Basics of Troubleshooting, Log analysis and data analytics. General understanding of system architectural concepts and methodologies. Collaboration skills and passion for technical challenges and operations support. Different IT Analyst position may require different knowledge of application, skillset, or tool. Having ability to learn and adopt with fast execution, solve problem through applying best-in-class tools and methodology, and ability to drive and work as a team for success should be considered as general requirement. #LI-EA1 EA42 SS26 AA01 CH12 MS14 CC11 What you'll receive for the great work you provide: Full range of medical, dental, and vision plans Life Insurance Short-term and Long-term Disability Matching 401(k) Contributions Vacation and Paid Sick Time Tuition Reimbursement Job CategoryIT Is Sponsorship Available? NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams. We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact. **This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required.** **Benefits Include:** + Annual bonus of up to 8%. + 21 days of PTO per year, in addition to all federal holidays. + Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. + 401k plan with matching on contributions up to 6%. **Who We Are:** PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. **What You'll Do as IT Systems Analyst:** + **Requirements Gathering** + Collaborate with stakeholders to translate business problems and needs into technical solutions. + Document workflows, functional, and non-functional requirements. + **System Design & Specification** + Design, develop, and maintain system workflows, data models, and interfaces. + Create and maintain detailed specifications for developers and engineers. + **Process Improvement** + Analyze existing systems and processes to identify inefficiencies and opportunities for automation. + Recommend and implement improvements using technology. + **Feasibility Studies** + Evaluate the technical and financial viability of proposed solutions. + Provide guidance and influence on decisions to build, buy, or customize software. + **Collaboration** + Act as a liaison between business units, developers, and IT teams. + Ensure that technical solutions align with business goals. + **Testing & Validation** + Assist in system testing, user acceptance testing (UAT), and quality assurance. + Ensure the final product meets the original requirements. + **Documentation & Training** + Create user manuals, system documentation, and training materials. + Support administrators and users during rollout and adoption. **Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.** **What You'll Need:** + Bachelor's degree in a related field preferred, or equivalent relevant work experience. + Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting. **Knowledge, Skills and Abilities:** + Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations. + Experienced performing ETL. + Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc. + Experience with cloud databases in Azure and/or AWS. + Experience with Power Apps, Power Automate, and/or similar low-code applications. + Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems. + Experience with Salesforce or other CRM. + Strong analytical and problem-solving skills. + Excellent communication and documentation skills. **Other Requirements:** + Ability to pass criminal, drug, financial, and driving screening. + May need to have the ability to legally drive a company vehicle. + Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site. + Ability to remain in a stationary position regularly, up to 80% of the time. + Ability to travel nationwide up to 10% of the time, by either ground or air. + Constantly operates a computer and other office productivity machinery. + Ability to exchange accurate information in person, in writing, and over the phone. **All veterans and/or persons with all types of disabilities are strongly encouraged to apply!** **Qualifications** **Education** **Required** + High School or better **Preferred** + Bachelors or better **Experience** **Required** + 4 years: Experience in process automation, systems integration, data management, reporting, and documentation solutions Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

PCSI is looking for an IT Systems Analyst to design, implement, and integrate technology solutions across the organization. This is a new role that will drive highly visible projects that transform processes and enable data-driven decision making. The IT Systems Analyst will manage IT-led projects to design, implement, and integrate systems for more efficient workflows and reporting. As departments implement new software, this role will guide project scoping, solution design, custom reporting, documentation, and testing. The IT Systems Analyst will partner directly with leaders at corporate and contract sites to automate back-office processes and enhance existing systems such as Microsoft SharePoint and Teams. We're looking for a collaborative problem-solver that will bring technical expertise to key projects that will make an organization-wide impact. This position is based at our corporate office in Austin, TX; candidates must live, or plan to live, near the Austin metro area. An in-person interview is required. Benefits Include: Annual bonus of up to 8%. 21 days of PTO per year, in addition to all federal holidays. Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. 401k plan with matching on contributions up to 6%. Who We Are: PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do. What You'll Do as IT Systems Analyst: Requirements Gathering Collaborate with stakeholders to translate business problems and needs into technical solutions. Document workflows, functional, and non-functional requirements. System Design & Specification Design, develop, and maintain system workflows, data models, and interfaces. Create and maintain detailed specifications for developers and engineers. Process Improvement Analyze existing systems and processes to identify inefficiencies and opportunities for automation. Recommend and implement improvements using technology. Feasibility Studies Evaluate the technical and financial viability of proposed solutions. Provide guidance and influence on decisions to build, buy, or customize software. Collaboration Act as a liaison between business units, developers, and IT teams. Ensure that technical solutions align with business goals. Testing & Validation Assist in system testing, user acceptance testing (UAT), and quality assurance. Ensure the final product meets the original requirements. Documentation & Training Create user manuals, system documentation, and training materials. Support administrators and users during rollout and adoption. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What You'll Need: Bachelor's degree in a related field preferred, or equivalent relevant work experience. Minimum four (4) years of experience delivering process automation, systems integration, data management, reporting, and documentation solutions in a professional setting. Knowledge, Skills and Abilities: Advanced MS Word, Microsoft Excel and PowerPoint experience required. Must be able to create graphs and charts, embed videos and other graphics into reports and presentations. Experienced performing ETL. Experience with Microsoft 365, to include SharePoint, Entra ID, Purview, Defender, etc. Experience with cloud databases in Azure and/or AWS. Experience with Power Apps, Power Automate, and/or similar low-code applications. Experience with Power BI including data modeling, DAX, and Power Query, or similar Business Intelligence Systems. Experience with Salesforce or other CRM. Strong analytical and problem-solving skills. Excellent communication and documentation skills. Other Requirements: Ability to pass criminal, drug, financial, and driving screening. May need to have the ability to legally drive a company vehicle. Ability to gain approval for physical access to secure military base work locations. Restrictions vary from site to site. Ability to remain in a stationary position regularly, up to 80% of the time. Ability to travel nationwide up to 10% of the time, by either ground or air. Constantly operates a computer and other office productivity machinery. Ability to exchange accurate information in person, in writing, and over the phone. All veterans and/or persons with all types of disabilities are strongly encouraged to apply!

MUST HAVE: 5+ Years Experience within HHS system (or other large healthcare or insurance entity) as a technical business analyst 5+ Years Proven ability to work successfully with technical and non-technical groups, and manage multiple responsibilities 4+ Years Experience with Erwin and ERStudio data modeling tools or equivalent functional toolsets 2+ Year Experience using Informatica Metadata Manager and Business Glossary 2+ Years Experience in configuring and monitoring metadata services; management of Metadata Manager 2 users, groups and roles Strong Communication, analytical and interpersonal skills at all levels Strong Ability to work on multiple projects or project assignments PREFRENCES: 3+ Years Experience facilitating productive meetings to formulate business requirements and communicate stakeholder needs to technical staff 3+ Years Experience working with full agile system development lifecycle (SDLC) Experience working with Texas Medicaid Management Information System (MMIS) data and Texas Integrated Eligibility Redesign System (TIERS) a plus Bachelor's degree in Computer Science. Systems Engineering or equivalent experience ROLE RESPONSIBILITIES: The Technical Metadata Analyst position will report to the Director of the System Information and Asset Management team. This team is a part of the Health and Human Services Commission (HHSC) Information Technology team. This team helps improve data quality and supports data analytics. The objective of this team is to ensure Health and Human Services (HHS) data is accessible and trusted by business users to support data-driven decisions. The team also partners with key business areas to execute a roadmap of defined business value propositions. The position will work closely with the Health and Human Services Commission (HHSC) Center for Analytics and Decision Support, Enterprise Information Management (ElM) team. HHS has created a Metadata Repository using Informatica's Metadata Manager. Additionally, a HHS-wide change management framework has been established to collect source system metadata changes to support ongoing updates of the HHS Metadata Repository. The Technical Metadata Analyst's responsibilities include: • Working with subject matter experts (SME) across agencies to collect and update technical metadata. • Load collected technical metadata in to the HHS Metadata Repository. • In-depth knowledge of the existing HHS Enterprise Metadata Repository implemented using lnformatica's Metadata Manager. • Perform outreach and communication with source systems to support change management automation adopted by source systems. • Reverse engineer data models to extract technical metadata. • Ensure data models collected from source systems adhere to the Data Modeling guidelines developed by the ElM team. • Review and assessment of the design, implementation and management of security access roles and privileges for all types of metadata consumers. • Identification and documentation of business processes. • Other duties as assigned. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionIT / AI Development Intern - On-site Commitment: 20 hours/week (flexible schedule to accommodate academic commitments) Duration: 16 Weeks Compensation: Unpaid, educational internship Program Overview This internship offers hands-on experience in full-stack development, AI integration, and e-commerce applications. You will contribute to projects such as AI-powered tools for customer engagement, sales intelligence dashboards, conversational support bots, and mobile/web applications for our online platforms operating on Shopify Plus. On-site interns will collaborate closely with senior engineers, gaining exposure to modern tech stacks, agile workflows, and industry best practices. We do not expect you to have prior experience with all listed tools. You will receive guidance, code templates, and mentorship throughout the program. High-performing interns may be considered for a paid internship or junior position upon program completion, based on performance and business needs. Participation in the program is designed to enhance your professional skills and is not contingent on academic credit, though such alignment is welcome. Key Responsibilities Assist in developing and enhancing e-commerce platforms using Shopify Liquid, Petite Vue, TailwindCSS, and Vite. Support integration of AI-powered features using APIs and prompt engineering. Contribute to REST API development and third-party API integrations. Help with database tasks including CRUD operations, indexing, and authentication in PostgreSQL/Supabase. Participate in creating data dashboards and analytics tools. Test and debug features using automated testing tools. Follow secure coding practices and version control workflows. Nice to Have / Preferred Skills (training and mentorship provided) Web & App Development JavaScript (ES6+) and a modern UI framework (Vue 3/Nuxt 3 or React/Next.js) Node.js with Fastify or Express Shopify Liquid theme development React Native (Expo) for mobile development Data & APIs REST API design and integration PostgreSQL/Supabase (CRUD, indexing, auth) JSON/CSV data parsing GA4 or Shopify data exports AI & Advanced Features Prompt engineering and AI API integration PDF parsing/generation Retrieval-Augmented Generation (RAG) concepts Embedding strategies and vector databases (pgvector) Tools & Infrastructure Redis (caching, sessions) Vercel Edge Functions / Supabase Edge Functions Docker for local development CI/CD workflows with automated testing Playwright, Vitest, or Jest for testing Specialized / Project-Specific Map rendering (Leaflet, Mapbox) Cron jobs and data diffing Environment secrets management and input sanitization Feature flagging tools Benefits for Interns Real-world project experience through guided, hands-on development work. Portfolio development by contributing to projects that can be showcased in professional presentations. Recommendation letter upon successful completion of the internship program. Career networking opportunities through collaboration with industry professionals. Eligibility for an advanced paid internship after program completion, based on performance and business needs. Learning & Mentorship Completion of Harvard CS50's Introduction to Artificial Intelligence with Python valued at $299 (company-sponsored, certificate included). Weekly mentorship sessions. Guided onboarding with pre-built scaffolds, templates, and code examples. Exposure to professional GitHub workflows, agile development, and real production systems. Application Process Submit Resume + Cover Letter specifying your area of interest. Complete the Culture Index Survey. Attend interviews with HR. Program Deliverables At least one major project contribution in your assigned department. Internship Completion Report summarizing your learning and contributions. Powered by JazzHR hm4MeDNCD4

DPS - IT - M365 Administrator - 0314 (00054884) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 0314 Salary Admin Plan: B Grade: 25 Salary (Pay Basis): 7,653. 00 - 7,653. 00 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Dec 18, 2025, 2:12:19 PM Closing Date: Jan 6, 2026, 5:59:00 AM Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In ************** taleo. net/careersection/ex/jobsearch. ftl?lang=en GENERAL DESCRIPTION: Performs advanced (senior-level) systems administration work involving managing and supporting the Microsoft 365 platform with a focus on SharePoint Online and Teams. Responsibilities include, but are not limited to, implementing, configuring, monitoring, and troubleshooting environments to ensure optimal performance and user satisfaction. The M365 Admin also implements security and compliance policies aligned with organizational needs. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. The following Military Occupational Specialty codes are generally applicable to this position. *********** sao. texas. gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology. pdf Applicants must fully complete the summary of experience to determine if minimum qualifications are met. ESSENTIAL DUTIES / RESPONSIBILITIES: 1. Design, build, and manage SharePoint sites, libraries, lists, permissions, and workflows to support business processes. 2. Provide Tier 2/3 support for M365-related issues, escalations, and incident resolution. 3. Implement, manage, and support Microsoft Teams configurations including governance policies, team/channel structure, guest access, and integrations. 4. Administer, monitor and maintain system performance, security, and compliance for Microsoft 365 services, with a primary focus on SharePoint Online, Microsoft Teams, and supporting tools. 5. Provide user training on SharePoint and Teams features, best practices, and associated toolsets. Maintain associated documentation and user guides. 6. Develop automation and customizations using Power Automate, Power Apps, and PowerShell. Provide and maintain associated documentation for all developed solutions. 7. Assist with identity and access management, including Azure AD and conditional access related to M365 services. 8. Stay current on Microsoft 365 roadmap, features, and updates and proactively recommend improvements. 9. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. 10. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS: Education - Graduation from an accredited four-year college or university is required with a major or coursework emphasis in Computer Science or related field is preferred. Experience - Minimum of 3 years experience performing M365 administration, including, but not limited to SharePoint Online, MS Teams, and M365 tenant is required. Minimum of 2 years experience specifically implementing and managing SharePoint Online and Power Platform is required. Minimum of 2 years experience specifically implementing and managing MS Teams is required. Substitution Note: 1 year of verifiable experience equals 1 year of education. Licensure and/or Certification - If driving is required, must possess a valid driver license from state of residence. Critical Organizational Infrastructure requirements - This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C. F. R. §791. 4. Regulatory knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e. g. CAPPS, SharePoint) and be able to learn new software/systems. Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork. Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Presentation/Communication Skills - Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals. Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner. Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems. Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information. Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices. Schedule and Travel - Availability for after-hours, weekends and emergency work is required. This position may have the ability to telecommute based on the needs of the division/agency. PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Environment: Office/Indoors and/or Outdoor. • Ambulatory skills, e. g. stand, walk, sit. • Hand-eye coordination and arm/hand/finger dexterity. • Ability to speak, hear, and exercise visual acuity. • Ability to transfer weights of up to twenty-five (25) pounds anticipated for this position. • Driving requirements: Occasional (up to 5%) State of Texas Benefits and Retirement Information: ************ ers. texas. gov/Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing. A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change. A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3. 4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED. State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

Job DescriptionSalary: UniTeller Financial Services is a global FinTech Corporation based in Austin, TX specialized in cross-border and global payments. We are owned by GF Banorte, one of the largest financial Institutions in Mexico and Latin America. We also have subsidiaries in Mexico, Canada, and the Philippines, and our payment services originate in all 50 states in the U.S. and are sent to more than 70 countries around the world. What Were Doing At UniTeller, our mission is to provide quality financial services to individuals and Corporations that act as a bridge between immigrants and their families in their home countries. We always strive to maintain the highest standards of service, honesty, respect, and corporate responsibility. Our consumer products, uLink Remit, and uLink Card, provide excellent solutions for sending money internationally at low costs and in a very simple way. Were building additional services that will help us further accelerate our mission of empowering companies and individuals to send money internationally. The Position The IT Support Engineer role is to provide end user support within the organization's desktop & server computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment and software, including PCs, phones, printers, scanners, to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner and will provide end-user assistance where required. Hybrid position in Austin, Texas. Primary Responsibilities: Install, upgrade, support and troubleshoot Windows and Microsoft Office and any other desktop applications Install, upgrade, support and troubleshoot for computers, printers, and any other peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other peripheral equipment Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Provide support for the server and communication room when required. Monitor communication and networking issues and if they cannot be resolved quickly, escalate them to the IT team Be available for troubleshooting or fixing problems that require a physical presence on-site User account administration, i.e., account creation and management and password resets on Active Directory Request and follow-up changes for user phone extensions and user phone lines Support users and agents remotely. Monitor and manage Windows updates and anti-virus/anti-malware programs on workstations. Experience, Knowledge and Skills Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Excellent technical knowledge of Windows PCs and desktop hardware. Windows support experience Microsoft Office support experience Working technical knowledge of current protocols, operating systems and standards. Software and Hardware Troubleshooting Knowledge of Windows Active Directory and remote-control tools Analytical and problem-solving skills Able to operate effectively in a team environment with both technical and non-technical team members Good communication (both verbal and written) skills. Qualifications College diploma or university degree in the field of computer technology and/or 2 years of equivalent work experience.

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704