Information technology analyst jobs in West Valley City, UT - 674 jobs

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities. ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future, DEI, and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business. Together we are building a culture that values diversity, celebrates growth, and creates a space of belonging for all our team members. Our people are what set us apart and make us great. We are currently accepting applications for a Fraud Operations Analyst to join our team. The position will be in-office in Midvale, UT. Key Responsibilities: * Monitor and review the fraud risk, unique or highly complex exceptions generated from the various fraud prevention filters and security exception files. * Analyze current fraud trends and provide input into rules and parameters. * Conduct research and analysis, prepare management reports, and make recommendations to senior officers. * Increase operational efficiencies to streamline and simplify process flows and fraud prevention effectiveness. * Develop and maintain Policy and Procedure Manuals. * Develop registration & licensing documents, policy and procedure manuals, and other documentation as needed. * Train branch staff on security procedures and policies. * Perform additional duties as assigned. Qualifications: * Requires a bachelor's degree and 2+ years of experience in loss prevention, fraud, regulatory compliance, fraud prevention, or security, preferably in financial services. * A combination of education and experience may meet job requirements. * Proficiency in data analysis tools and techniques, including experience with Excel (advanced functions), SQL, Python, R, or other data analytics platforms. * Working knowledge of loss and fraud detection/prevention principles, multiple fraud areas, compliance, and regulatory issues related to the department and/or company. * Experience using and interpreting data from fraud detection systems, such as Actimize, SAS, or similar platforms. * Demonstrated ability to perform root cause analysis using structured data and investigative techniques. * Demonstrated leadership skills. * Ability to work with and interpret various reports to support day-to-day operations and strategic decision-making. * Strong analytical, interpretive, and problem-solving skills, with a focus on identifying patterns, anomalies, and trends in large data sets. * Ability to synthesize diverse information sources and develop actionable strategy recommendations. * Excellent customer service and communication skills, both verbal and written. * Preferred: Experience with data visualization tools (e.g., Tableau, Power BI) to present findings clearly to stakeholders. Benefits: * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Parental Leave and Adoption Assistance * Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts * Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays * 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience * Mental health benefits including coaching and therapy sessions * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire * Employee Ambassador preferred banking product Pay (depending on experience): $24.00-$29.00

Job Description is Remote with in the United States*** The Senior Revenue Operations Analyst will play a key role in driving revenue growth through advanced operational and financial analysis, reporting and strategic insights at Henry Schein One. This position works cross-functionally with Sales, Marketing, Finance, and Customer Experience to ensure alignment of go-to-market strategies, accurate forecasting, and clear visibility into business performance. The Senior Revenue Operations Analyst will support key initiatives such as pipeline analysis, bookings and revenue tracking, territory and quota management, and reporting automation, which enable leadership to make data-driven decisions that support the achievement of company objectives. What you will do Build & maintain advanced dashboards & reporting: Deliver executive-level dashboards and ad hoc reports to surface actionable insights into pipeline health, bookings, revenue trends, and sales performance. Drive accurate forecasting & capacity planning: Develop predictive forecasting models, scenario planning, and capacity / funnel models that fuel strategic go-to-market decisions. Enable cross-functional collaboration: Partner closely with Sales, Marketing, Finance, Customer Success, and Operations to align GTM strategies, territory design, quota planning, and compensation frameworks. Optimize sales processes & data quality: Lead process improvement initiatives to streamline reporting, strengthen data hygiene in your CRM (Salesforce) and BI systems (Domo, Power BI, etc.), and drive scalable workflows. Sales compensation & quota management: Support the design, implementation, and administration of variable compensation plans, ensuring alignment with revenue goals and sales strategy. Lead sales funnel analytics: Analyze the entire funnel - conversion rates, pipeline velocity, campaign effectiveness - and recommend data-driven improvements to maximize lead-to-revenue conversion. Champion data governance: Act as the steward of CRM data quality, managing contract / account hierarchies, resolving data inconsistencies, and ensuring reporting accuracy. Communicate insights and recommendations: Prepare and deliver presentations to senior leadership on revenue performance, trends, and risks - translating data into strategic narrative. Drive special projects: Lead and participate in high-impact cross-functional projects (e.g., system enhancements, GTM rollouts, process automation, change management). Travel/Physical Demands Travel typically less than 10%. Office environment. No special physical demands required. Qualifications Must have: 5+ years of experience in Revenue Operations, Sales Operations, Business Analytics, or a related field Bachelor's Degree or global equivalent in Business, Finance, Analytics, or a related discipline Proficient with CRMs (Salesforce/Hubspot) and BI tools (Tableau/PowerBI/Domo) Analytical mindset with demonstrated experience in pipeline analysis, bookings, pipeline management, revenue forecasting, and sales process workflows Excellent verbal and written communication skills; ability to communicate complex data in a clear, actionable manner Good understanding of industry practices and revenue operations concepts Proven project management experience including cross functional initiatives. Strong problem-solving skills, attention to detail, and a proactive, ownership-driven mindset. Excellent communication skills - able to present complex data to senior stakeholders in a clear, actionable way. Advanced Excel Skills - scenario modeling, pivot tables, financial/capacity modeling, and trend modeling Good interpersonal and conflict resolution skills Nice to have: Advanced knowledge of Salesforce, Domo, or other BI tools Experience in territory planning, quota design, or sales compensation. Familiarity with change management / enablement - training teams or driving adoption of new systems What you get as a Henry Schein One Employee A great place to work with fantastic people. A career in the healthcare technology industry, with the ability to grow and realize your full potential. Competitive compensation. Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more. The posted range for this position is $75,000.00 - $95,000.00 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range. About Henry Schein One Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance. One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories. Powered by JazzHR bPl5JDsWwK

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: NoDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Mission Systems is a trusted provider of mission-enabling solutions for global security. We have a wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies. Our differentiated battle management and cyber solutions deliver timely, mission-enabling information and provide superior situational awareness and understanding to protect the U.S. and its global allies. Northrop Grumman Mission Systems is looking for you to join our team as a Principal Project Management Level to work as a Project Analyst based in Salt Lake City, UT. Duties include handling of Problem Reports (PRs) and Engineering Changes (ECs) in close coordination with the applicable Engineering Program Managers to ensure technical issues affecting various product lines are handled in an effective and timely manner. This position is fully on-site. What you'll get to do: Assign actions to Engineering organizations in both Woodland Hills, CA and Salt Lake City, UT Authorize budget and provide work orders to resolve technical problems Process and coordinate the release of new Prime Hardware (Product) drawings packages (including Prime Software) as well as subsequent changes to these documents Process and coordinate the initial release of new factory test equipment (hardware & software), tooling and test procedures and ongoing changes to these documents Work daily with complex engineering documentation management systems such as Mission Product Lifecycle Management (MPLM) Gain an understanding of the business and customer priorities and expedites processing & coordination where needed Ensure compliance to applicable Northrop Grumman Principles and Operating Practices (PrOP) The ideal candidate must have strong written and verbal communication skills. Basic Qualifications for the Principal Project Management Analyst: Bachelor's Degree with a minimum of 5 years of relevant work experience; OR 3 or more years of relevant work experience with a Master's; OR 7 years relevant work experience with an Associate's, OR 9 years of continuous relevant work experience in lieu of degree. Experience with engineering drawings and parts lists including the industry standards for formats, nomenclature, and conventions. Experience creating, maintaining, and manipulating information within Microsoft Office Suite Products (PowerPoint, Word, Excel). Experience facilitating customers, stakeholder engagements, and meetings. Must have the ability to obtain and maintain a Secret Clearance. U.S. Citizenship Required. Preferred Qualifications for the Principal Project Management Analyst: Experience with Mission Product Lifecycle Management (MPLM) or other Product Lifecycle Management (PLM) system. Experience with Configuration Management principles. Experience with the processing of Problem Reports (PR) and Engineering Changes (EC). Experience with or knowledge of Manufacturing Bill of Materials (MBOMs) Electrical and mechanical systems and manufacturing processes experience. What We Can Offer You: Northrop Grumman provides a comprehensive benefits package and a work environment which encourages your growth and supports the mutual success of our people and our company. Northrop Grumman benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Your benefits will include the following: Health Plan, Savings Plan, Paid Time Off and Additional Benefits including Education Assistance, Training and Development, 9/80 Work Schedule (where available), and much more! Primary Level Salary Range: $81,400.00 - $122,000.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

We are seeking a highly experienced Salesforce Developer / IT Analyst to support and enhance complex, enterprise-scale Salesforce solutions. This role requires deep hands-on development expertise, strong architectural thinking, and the ability to translate business objectives into scalable, secure technical solutions. The ideal candidate is a strong communicator who can work effectively across engineering teams and business leadership, facilitate Agile delivery, and contribute to systems that handle sensitive, high-impact data. This position is required 80% onsite (4 days onsite), 20% remote a week. Key Responsibilities Design, develop, and maintain enterprise Salesforce solutions using Apex, Visualforce, Lightning, Java, and JavaScript Collaborate with business analysts, architects, and stakeholders to gather requirements and translate them into technical designs Act as a technical bridge between business leadership and engineering teams, ensuring alignment between strategy and execution Facilitate sprint demonstrations and incorporate stakeholder feedback into actionable development plans Design, develop, secure, and maintain APIs (REST and/or SOAP) for system integrations Integrate Salesforce with enterprise platforms such as identity management, case management, and data exchange systems Develop and maintain clear technical documentation including system designs, integration specifications, and deployment instructions Provide guidance and mentorship to development team members Support Agile or hybrid SDLC environments while ensuring documentation keeps pace with rapid delivery cycles Participate in architectural reviews and contribute to long-term platform strategy Required Experience & Skills 3+ years of hands-on Salesforce development experience in enterprise environments Strong experience designing and developing Salesforce solutions using Java and JavaScript Proven ability to produce clear and comprehensive technical documentation Demonstrated experience working within Agile or hybrid SDLC environments Exceptional communication skills, with the ability to explain complex technical concepts to non-technical stakeholders Experience developing and integrating APIs (REST and/or SOAP) with enterprise systems Strong understanding of software development security principles, including role-based access control, audit logging, and secure API design Domain & Platform Expertise Direct experience developing or supporting production systems within criminal justice-related domains (e.g., courts, public safety, corrections, parole, or justice information systems) Experience working with highly sensitive data and privacy-driven workflows Extensive experience developing and customizing ServiceNow, including workflows, business rules, integrations, and platform configuration Knowledge of data protection, compliance, and secure system design practices Nice to Have Salesforce certifications Experience working with large-scale enterprise integrations Strong background in cross-platform system architecture Experience supporting systems with strict compliance, audit, and privacy requirements

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! What you need: Use SalesForce and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using detailed manual and semi-automated procedures. Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve during the deal negotiation process. Conduct weekly reconciliations and other oversight activity to ensure accurate revenue booking/recording using Excel and Power BI reports. Work with cross-geo/organizational teams in the department on data management, innovation, and integration for improved efficiencies. Work cross-functionally with multiple internal Adobe Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners. Support increased workload and additional hours when required-i.e. month/quarter end Skills Excellent written and verbal communication skills, and proficiency in Microsoft Excel Meticulous, committed, adaptable, inquisitive, creative, respectful, collaborative and confident Competence with information management tools - SAP (ECC, CC), salesforce, SharePoint, or similar analytical and information management applications Demonstrable experience in a role involving ‘critical thinking': i.e. ability to analyze complex deals, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting Excellent interpersonal and customer focused communication skills Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $54,500 -- $123,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

We are seeking a highly skilled and motivated IT Service Manager to join our dynamic team. The ideal candidate will have a proven track record in managing IT services, ensuring the delivery of high-quality support and services to our employees. This role requires a current ITIL Managing Professional (MP) certification and, preferably, a ServiceNow System Administrator certification. This role reports to the VP, Head of Information Technology. Responsibilities: Oversee the daily operations of the IT service desk and ensure efficient and effective service delivery. Develop, implement, and manage IT service management processes in accordance with ITIL best practices. Ensure all incidents, service requests, and problems are resolved in a timely and efficient manner. Collaborate with other IT departments and business units to ensure alignment of IT services with business needs. Manage and lead a team of IT service desk professionals, providing guidance, training, and performance evaluations. Conduct regular service reviews with key stakeholders to ensure customer satisfaction and continuous improvement. Utilize ServiceNow for incident and problem management, ensuring the platform is optimized for service delivery. Manage change control processes and ensuring minimal disruption to services. Develop and maintain IT service metrics and KPIs, providing regular reports to senior management. Drive continual service improvement initiatives to enhance the quality and efficiency of IT services. Ensure compliance with IT policies, procedures, and regulatory requirements. Manage service level agreements (SLAs) to ensure the delivery of quality IT services. Help to build and maintain the library of IT related knowledge base articles Work with our external ServiceNow maintenance vendor to dictate and track requested changes/improvements. Experience: Bachelor's degree in Information Technology, Computer Science, or a related field. Current ITIL Managing Professional (MP) certification is required. ServiceNow System Administrator certification is highly preferred. Minimum of 8 years of experience in IT service management or a related role. Proven experience with ITIL processes and best practices. Strong understanding of IT service management tools and platforms, particularly ServiceNow. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. The annualized base salary range for this position in California is $140,000 to $150,000. The base salary offered will factor in internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and relevant experience, among other factors.

**JOB TITLE:** IT Financial Analyst **CAYUSE COMPANY:** Cayuse Commercial Services, LLC **SALARY:** $28.00-$35.00/hr **EMPLOYEE TYPE:** Full-Time Hourly Non-Exempt **The Work** The IT Financial Analyst will provide day-to-day support for invoice review and approval processing. The role will also assist IT managers with other financial tasks as assigned. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** **Key Responsibilities** + Monitor vendor invoice mailbox + Review vendor invoices + Match against contract or purchase order + Verify invoice for payment or return to vendor + Record invoice in general ledger + Notify Accounts Payable for vendor payment + Work with IT managers on other financial tasks as assigned + Respond to assigned tasks in accordance with predefined guidelines. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + High school diploma or equivalent required + Two (2) to five (5) years of experience working in a finance position with focus on billing, invoicing, vendor management. + Preference with experience supporting an IT organization + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Microsoft Office experience (Work, Excel) + Experience with JD Edwards preferred + Financial billing, accounts payable experience + General accounting + Excellent communication skills + Experience working with suppliers and third-party vendors + Ability to quickly analyze a situation and react appropriately and effectively + Effective prioritization skills + Self-starter + Financial analysis credibility and independent judgment + Able to contribute to IT financial planning and operations **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** **Program Manager** **Working Conditions** + Professional remote office environment. + Must reside in Central or Eastern Time Zone. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $28.00 - USD $35.00 /Hr. Submit a Referral (********************************************************************************************************************************* **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103881_ **Category** _Accounting/Finance_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

About the Opportunity Ensign Services is a progressive company that provides service and support to over 360 long-term care facilities and other affiliated entities with over 55,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best fit them. Our affiliated entities are located across more than a dozen states, and we are continuing to grow. What sets Ensign Services apart from other companies is the quality of our most valuable resource - our people. We take our core values of CUSTOMER SECOND, ACCOUNTABILITY, PASSION FOR LEARNING, LOVE ONE ANOTHER, INTELLIGENT RISK TAKING, CELEBRATION, and OWNERSHIP (CAPLICO) seriously and strive to provide a work experience that proves it! Regular duties and responsibilities will primarily include the following - Troubleshooting remote desktops, laptops, printers, and other hardware peripherals. Assisting users in resolving issues related to email, data, and productivity applications within a Citrix environment. Helping users access key clinical and financial applications, including PointClickCare, NetHEalth, and Workday, creating accounts and resetting passwords as needed. Assisting with other IT support responsibilities as needed. The position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. Agents are expected to provide a great customer service experience and maintain key performance standards that help drive success. Preferred Qualifications 1+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications. Good troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email Ability to be proactive in your day-to-day responsibilities and work with minimal supervision Ability to prioritize, multitask and work under time constraints Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes Ability to be flexible and adapt to changes in regard to expectations and the organization Ability to hold peers accountable for and work as a team to achieve success Ability to travel onsite to our office location in Salt Lake, UT Shift Options Must be available to work one of the following shifts - Monday - Friday 7:30 am - 4:00 pm Monday - Friday 9:00 am - 5:30 pm Monday - Friday 10:00 am - 6:30 pm Compensation We offer a competitive wage dependent on experience and/or education. Starting range is between $20/hour and $22/hour Additional Information Position Type: Regular Full Time Employee Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment Location: Salt Lake City, UT (no remote options)

Job DescriptionSalary: Competitive & DOE Please Note: This is a Utah-based hybrid position, which will require some regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background. Who we are: At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it! How You Will Support The Team: Technical role responsible for analyzing business and technical requirements to deliver effective software applications and infrastructure. Participates in requirements gathering, systems design, and implementation projects, ensuring solutions meet business objectives, regulatory expectations, and IT standards. Provide support for existing systems and infrastructure and assist with implementation of new technologies. What We Are Looking For: Partner with stakeholders to define, design, evaluate, implement, configure and support technology and business applications and infrastructure. Translate business needs into technical specifications, system designs, and project plans. Analyze complex business problems and translate them into functional and technical system requirements as well as recommend practical and scalable solutions. Assist with implementation, configuration, and administration of infrastructure and productivity platforms, including Microsoft 365 and Azure services. Collaborate with vendors and third parties on solution delivery and ongoing support. Ensure systems and solutions incorporate security, compliance, and business continuity requirements. Participate in system architecture, workflow, and information flow studies to recommend improvements. Assist with diagnosis and troubleshooting of reported problems with various applications used by the organization. Perform other duties as assigned. You would be a GREAT fit with these skills: Ability to effectively prioritize multiple tasks, priorities, projects, and deadlines. Proven experience in planning, deploying and supporting technology and process initiatives. Ability to effectively interface with staff through senior management. Strong math aptitude, analytical skills, and detail orientation. Excellent customer service skills in a professional environment. Demonstrated systems administration skills for a Microsoft Windows environment. Working knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls). Familiarity with compliance/regulatory frameworks (GLBA, FFIEC, SOC exams). Experience with endpoint management tools (e.g., Intune, SCCM, or similar). Preferred Level of Experience: 3+ years of professional experience in systems analysis, IT operations, or systems support and administration. Experience translating business requirements into technical specifications and implementing enterprise systems. Banking systems experience strongly preferred. Familiarity with GLBA and the FDIC exams process preferred. Bachelors degree or equivalent work experience preferred. Microsoft Azure/cloud & Office 365 administration experience. Whats in it for YOU? Comprehensive benefits including medical, dental, vision, disability, and life insurance 401K with a company match PTO including 11 federal paid holidays off, vacation time and sick time Financial Wellness Program Volunteer Opportunities Awesome company culture and co-workers who love to work here! Work Life Balance We dont use that term lightly! Company Wide Open Door Policy

Apply LEAD IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC) Department of Defense Defense Information Systems Agency HC/HCA21 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA HC/HCA21. Summary This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA HC/HCA21. Overview Help Accepting applications Open & closing dates 01/15/2026 to 01/22/2026 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $105,383 to - $137,000 per year Pay scale & grade GG 13 Locations 1 vacancy in the following locations: Tinker AFB, OK Ogden, UT Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Top Secret Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * National security Financial disclosure No Bargaining unit status No Announcement number CES-12856683-25JR Control number 854448800 This job is open to Help Federal employees - Competitive service Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales. Federal employees - Excepted service Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria. Clarification from the agency This announcement is open to current permanent Competitive Service DoD employees, current permanent DoD VRA employees; eligible PPP Applicants, VEOA, ICTAP, and eligible Military Spouse applicants Videos Duties Help * Serves as Team Lead coordinates, executes, implements, and maintains the installation and operation of customer application systems. * Leads rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or widespread power outages. * Provides advice and assistance to customers and troubleshoots the most complex problems in a manner that minimizes interruptions in customers' ability to carry out critical business activities. Requirements Help Conditions of employment * Must be a U.S. Citizen. * Males born after 12-31-59 must be registered or exempt from Selective Service. * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months. * This is a Mission Essential position. * This position requires the incumbent to work an alternative or shift work schedule. * This position is designated as a Testing Designated Position (TSP) under the civilian drug testing program. Qualifications In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience leading teams, managing workloads, and formalizing schedules to achieve organizational objectives while providing expert-level support OR developing customer support policies, and leading rapid response teams to resolve critical incidents and minimize business disruptions. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. Education There is no substitution of education for the qualifying experienceat the GG-13 grade level Additional information * This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. * If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment. * This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service. * Accepting this position, you may be required to serve a 3 year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. * Telework availability will be based upon the mission requirements and supervisory determination * Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement. * We may use this announcement to fill additional vacancies within 90 days of the closing date. * This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency. * Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management. * The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants. It applies to former Federal civilian employees receiving a retirement annuity from the Civil Service Retirement and Disability Fund that are hired within the DoD on or after November 24, 2003. * Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference. * Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. * For more information on the Cyber Excepted Service Personnel System, click here. * For more information on veterans' preference, click here. * For more information regarding qualifications requirements, click here. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. * If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Competencies: * Leading People * Problem Solving * Customer Service You can preview the Questionnaire here:******************************************************** Criminal History Inquiries- If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency @ ******************************************* Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 01/22/2026. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/22/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. See required documents below. * Your Resume * Your resume MUST include the following information for each job listed: Job title; duties (be as detailed as possible); month & year start/end dates (e.g. June 2007 to April 2008); and full- time or part-time status (include hours worked per week). Read more about what should I include in my federal resume at USAJOBS. * DO NOT include the following information: Classified or government sensitive information; Social Security Number; Photos of yourself; Personal information, such as age, sex, religious affiliation, etc.; or encrypted and digitally signed documents. Read more about what should I leave out of my resume? at USAJOBS * A complete Assessment Questionnaire (if applicable) * Other required supporting documents: (SEE THE SECTION OF THIS ANNOUNCEMENT ENTITLED "REQUIRED DOCUMENTS" FOR MORE INFORMATION ON WHAT SUPPORTING DOCUMENTS MAY BE NEEDED) Click 'Apply Online' to create an account or log in to your existing USAJOBS account. * Follow the prompts to complete the assessment questionnaire and upload required documents. * Please ensure you click the Submit My Answers button to submit your application. * Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DISA - HC/Operations Support Office 6910 Cooper Road Fort Meade, MD 20755-7088 US Next steps Once the complete application package is received you will receive an acknowledgement email that your submission was successful. The content of your application package will be used to assess your qualifications for the job, and to determine whether you will be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation. ************** ************************************************ Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE. * Resume: A two-page maximum resume is required. Applicant guidance on the two page resume requirement may be found at ***************************************************************************************************************************************** Learn more about the new resume requirements * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * SF-50 - Current and former federal employees, including those currently working for the agency, must submit their SF-50 (Notification of Personnel Action) reflecting their highest grade held on a permanent basis for at least 52 weeks, tenure, and appointment type. Failure to provide this document may result in disqualification. * Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 01/22/2026. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 01/22/2026, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Position Summary This role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas-including Consumer Solutions, Mortgage Solutions, Servicing Solutions, Payment Solutions, and Business Solutions-to ensure Salesforce enables frictionless experiences, efficient workflows, and scalable growth for GoodLeap's expanding ecosystem. This is a hybrid role reporting one day a week into the nearest tech hub. Essential Job Duties and Responsibilities: * Document business processes, workflows, and solution designs that improve efficiency and drive seamless customer and partner interactions. * Identify and recommend process improvements using Salesforce's low-code capabilities to better support GoodLeap's customers, lending partners, and contractor installers. * Drive adoption of Salesforce capabilities that empower GoodLeap's customers and partners with streamlined, self-service experiences. * Use Salesforce's low-code tools (e.g., Flows, Validation Rules, AI tools) to prototype solutions that enhance the experience for both customers and partners. * Ensure that prototypes and solutions are scalable, secure, and aligned with GoodLeap's mission to provide seamless, customer-first financial services. * Write SOQL/SOSL queries to investigate system data and test hypotheses, improving data-driven decision-making. * Advocate for best practices in CRM data hygiene, automation, reporting, and partner/customer engagement. * Troubleshoot Salesforce issues that impact critical customer and partner interactions, ensuring fast and effective resolution. * Work with developers and admins to diagnose and resolve complex Salesforce issues * Stay up to date with Salesforce platform updates, AI advancements, and industry trends to continuously enhance GoodLeap's CRM capabilities. Required Skills, Knowledge and Abilities: * 5+ years of experience as a Solution Architect or Salesforce Analyst, focusing on both customer and partner solutions. * Hands-on experience with Service Cloud and Sales Cloud. * Basic understanding of software development practices and the software development lifecycle (SDLC). * Strong understanding of Salesforce architecture, declarative tools, and data model. * Ability to prototype solutions using low-code capabilities like Flows, Security model, and AI tools. * Proficiency in querying Salesforce data (SOQL/SOSL) for analysis and troubleshooting. * Experience supporting business teams with process optimization, automation, and reporting. * Strong analytical, problem-solving, and communication skills. * Salesforce certifications required for low-code and app-building solutions (e.g., Salesforce Administrator, Platform App Builder); AI-related certifications preferred. * A basic understanding of API and systems integrations. Preferred Qualifications: * Experience with Experience Cloud and MuleSoft, especially for partner portals and integrations. * Background in green energy, financial services, mortgage, or payment solutions. * Preferred experience with Salesforce Data Cloud and AgentForce. * Bachelor's degree $110,000 - $140,000 a year In addition to the above compensation, this role may be eligible for a bonus. Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Must Have Technical/Functional Skills * Solid knowledge of business systems and applications, incident and change management, project and systems management. * 8+ yrs experience across troubleshooting, support, root cause analysis and contributing to the strategic creation & building out of products, accelerating value delivery to customers, working with cross-functional teams to realize products. * Knowledge or familiarity with the following areas and systems will be a plus: Card processing and configuration with Fiserv, Visa or other vendors within the industry. * Experience in analysis of business process and workflow and/or process improvement recommendations. * Knowledge or familiarity of network flows and controls. * Experience in basic system administration of UNIX/Linux/RHEL and Windows operating systems. * Ability to solve problems including multiple priorities and research conflicting and/or inaccurate data. Roles & Responsibilities * Participate in troubleshooting/root cause analysis along with developers for multiple applications with a varying technology stack, ranging from Mainframe to Java. * Communicate effectively with business stakeholders and product owners for each application in scope. * Problem solving and ability to review, analyze and evaluate business processes, procedures and user needs. * Provide data analysis to support, compile, and report key information for operations and business objectives. * Be responsible to drive processes and improvement initiatives by gathering and documenting business requirements. * Perform and participate in the analysis, design, and implementation of business processes and procedures following appropriate standards. * Analyze and interpret data to identify trends, patterns, and opportunities for the business and clients. * Communicate analysis and interpretation to appropriate audience. * Produce, publish, and distribute operational reports relating to the development and performance of products and processes. * Conduct tests or test planning sessions, provide input for feasibility, and prepare user documentation and follow-up evaluation. * Perform other duties as assigned. Generic Managerial Skills, If any Managerial exp is good to have Key Words to search in Resume Office 365 - Business Productivity - (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, SharePoint) , Azure Devops Salary : 100000-120000 / Per Annum

Warm Greetings! Greetings from Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000 IT companies. I would like to update you on open positions with our esteemed clients. Please go through the and if you are comfortable please give me a call on the number ************ Ext: 232 HI, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further. Role: Technology Analyst - Java / J2EE Duration: Full Time / Permanent Location: Salt Lake City, Utah Qualifications Basic • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • At least 2 years of experience with Information Technologies. Preferred • At least 2 years of experience in the software industry with a proven track record of shipping high quality products. • At least 2 years of experience in Experience in development in J2EE, Spring MVC, Webservices • Knowledge of DBMS like Oracle • 2+ years' experience developing enterprise grade highly scalable web-based applications. • At least 2 years of experience in Project life cycle activities on development and maintenance projects • At least 2 years of experience in Design and architecture reviews • Ability to work in team in diverse/ multiple stakeholder environment • Experience in Cards and Payments would be an advantage • Working Knowledge of Agile would be an advantage • Good analytical skills • Strong Communication Skills • Experience and desire to work in a Global delivery environment Qualifications • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Additional Information All your information will be kept confidential according to EEO guidelines.

The Operations Analyst - Public Markets assists the Church's investment manager in the trade support, reconciliation, analysis, and reporting of public equity and public credit investments. The middle-office role supports front-office investment teams and back-office partners to ensure accurate trade processing, position and cash reconciliation, and strong operational controls across public market portfolios. * Provide day-to-day trade support for public equity and public credit transactions, including trade capture, confirmation, and settlement monitoring * Reconcile trades, positions, cash, and income between internal systems, custodians, brokers, and other third-party providers * Analyze and resolve trade breaks, reconciliation exceptions, and settlement issues in a timely manner * Coordinate with investment teams, custodians, brokers, and internal accounting and treasury personnel to ensure accurate and timely processing of transactions * Assist in the processing and review of corporate actions, interest payments, dividends, maturities, and other lifecycle events * Support valuation, pricing, and P&L review processes for public market portfolios * Assist in developing, documenting, and improving operational processes and internal controls related to public market operations * Support responses to internal audit requests, compliance inquiries and other operational reviews * Compile, process and analyze third-party reporting related to public equity and public credit investments * Assist investment teams and operations personnel with ad hoc projects as assigned * Minimum 1-2 years' experience in investment operations, fund accounting, auditing or similar * Bachelor's degree with emphasis in accounting, finance, or similar * Demonstrated analytical and organizational skills * Facility in Excel and other Microsoft Office tools

U.S. Citizenship Required. Ability to qualify for a US Department of Defense security clearance required. Full-time opportunity in Clearfield, Utah with relocation allowance. is in-person. Toyon seeks a Systems Analyst to work on-site at an Ogden, Utah customer location for systems-level analyses in missile defense, including feasibility studies, requirements analyses, operations research, effectiveness and utility evaluations, concept validation, and technology design and development studies. Analysts will use existing analytical tools and develop new tools to support analyses for a wide customer base. Typical projects require formulation of the analysis problem, analysis execution, and presentation of the results to the customer. Toyon's collaborative culture and employee-owned mindset creates a unique environment of eager and dedicated contributors at every level. Toyon is committed to enabling technical talent to blaze trails on mission-critical technical challenges. Our unusually low employee turnover is tribute to a Company philosophy and strategy that has worked for over 40 years. Requirements B.S., M.S. or Ph.D. degree in engineering (aerospace, mechanical, and/or electrical engineering preferred) Minimum 5 years of industry experience The ideal candidate for the Systems Analyst position will have the following experience, skills and ambitions: Excellent thinking, problem-solving, and presentation skills Ability to formulate concrete analysis problems from imprecise need statements Ability to work with others to conceptualize and solve problems Knowledge of Strategic systems Knowledge of RADAR systems analysis Knowledge of detection, tracking, and discrimination algorithms Ability to understand, modify, and execute simulations of physical or electronic systems and present findings to broad audiences Knowledge of modeling physical systems in terms of electromagnetic, radio frequency (RF), and/or electro-optical/infrared (EO/IR) characteristics and representations of complex models WE OFFER AN EXCEPTIONAL EMPLOYEE BENEFITS PACKAGE! Competitive Industry Pay 100% Employer-Paid Medical Insurance Premium HSA with Employer Contributions Dental and Vision Coverage Options Paid Holidays Paid Vacation and Sick leave Company Funded 401(k) and Profit Sharing Plans Employee Stock Ownership Plan (ESOP) Life and Disability Insurance Paid Parental Leave Discretionary Bonus Eligibility The annual pay range for the Systems Analyst position is $115,000 to $185,000. The posted pay range values provide the candidate with guidance on annual base compensation for the position, at a full time level of effort, exclusive of overtime, bonus, and benefits-related compensation, over a range of qualifications that may fit hiring objectives. Toyon Research Corporation will consider the individual candidate's education, work experience, applicable knowledge, skills and training, among other factors, when preparing an offer of employment. Pay Transparency Nondiscrimination Provision Equal Opportunity Employer including Disability and Veterans Applicant Privacy Notice Learn more about our company in our latest video, We are Toyon. The application window for this posting will remain open until the position is filled. Ref #2618-H

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description Provide expert level support and oversight for IT systems including desktop, NAS device, and network administration. Provide expert level consultation on IT systems architecture with specific emphasis on geospatial technology function and performance. Serve as a point of contact with IT systems managers in the FS CIO and USDA OCIO to coordinate implementation and management of enterprise systems and infrastructure, including cloud processing and storage. Provide expert level support and management of on-site information security technology and protocols. Serve as a lead consultant on IT systems to federal program management staff in GTAC and the GMO. Coordinate with FS and USDA CIO organizations and agency technology users to evaluate and implement enterprise remote sensing technology including remote sensing software acquisition and distribution (both standard and customized), hardware acquisition and evaluation and general IT system administration. Expert knowledge is required in system support/administration for Windows NAS devices, Windows servers (Windows Server 2016 and beyond), Linux servers (e.g., CentOS, Redhat, Debian), system support/administration for e numerous desktop/laptop PCs and workstations (, Windows 10, etc.), and support of IT infrastructure operations. Qualifications The minimum requirements for this position include all of the following: Minimum of two (2) years relevant work experience in project management, client maintenance, and IT system development. • Demonstrated experience managing specialized geospatial data acquisition, management, and distribution systems (e.g. maintain nationwide high resolution digital photography archives, serve lidar data products, etc.) and geospatial web applications. • Demonstrated expertise in managing IT systems that facilitate operational geospatial data processing and dissemination.• Demonstrated expertise in preparing performance testing results, technical reports, and other publications.• Demonstrated experience in managing enterprise geospatial software (e.g. ERDAS, eCognition, Esri software, etc.).• Demonstrated experience at implementing and managing data provisioning applications (e.g., ArcGIS Server, etc.). • Experience achieving computer system objectives by gathering pertinent data, identifying and evaluating options, and recommending a course of action. • Experience in managing IT systems that support enterprise-scale geospatial operations is preferred. Bachelor's degree related to computer science or related discipline and ten (10) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows). -OR• Graduate degree related to computer science or related discipline and seven (7) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows). -OR-• PhD degree related to computer science or related discipline and five (5) years of relevant professional work experience managing high-capacity computing and storage environment (e.g. Linux and Windows). Additional Information CORE COMPETENCIES * Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader * Leadership - ability to guide and lead colleagues on projects and initiatives * Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people * Communication - ability to effectively communicate to stakeholders of all levels orally and in writing * Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams * Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications * Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. * Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors * Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together * Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference * Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc. Our comprehensive benefits package includes a medical, dental and vision plan. Our growing list of benefits currently include the following: * Competitive Compensation: Pay range begins in the competitive ranges with full Gold Level (Tier 1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives * Group Health Insurance Health Benefits: Group Health Insurance Including Medical, Dental And Vision Insurance: Contributions are deducted from pay on a Pretax basis - Employee and family coverage is available with employer contribution of 50% of Employee (only) premiums under the Health and Vision Plan through Blue Cross Blue Shield NC (Blue Options Medical Plan Code: PB07840 / Metallic Level: Gold - - bcbsnc.com ) and Dental Plan (Ameritas - ****************** * 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement. Eligible employees can make before-tax contributions to the 401(k) Retirement Savings Plan to help you save for retirement. Contributions are deducted from pay on a pretax basis the employee can contribute up to $18k. A wide range of investment options are available with a personal financial planner available to assist you. Immediate 100% vesting of both your contribution and the ProSidian matching contribution. The Plan is a Safe Harbor 401(k) Retirement Savings Plan. ProSidian Consulting participates in a Basic Match: 4% of pay for participants who defer at least 5% of their pay. The Basic Match is structured as follows: 100% of the first 3% of pay that is contributed; and 50% of the next 2% of pay that is contributed. * Vacation And Paid Time Off (PTO) Benefits: The flexibility of Paid Time Off (PTO) lets you set your own priorities. Eligible employees use PTO for vacation, a parent-teacher conference, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks | Holidays - 10 Federal Government. * Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. * Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less: ************************************* This provides special discounts for eligible employees on products and services you buy on a daily basis. * Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work. * Leverageable Experience and Thought Leadership: By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences. * ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program. * Performance Incentives: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support. * Flexible Spending Account: Pending ------------ ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things with the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. B e sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

As an industry leader we are looking for an exceptional IT Systems Administrator to join our Corporate based IT team. This position will play a key role in performing analytical, technical and administrative work in the planning, design, installation, documentation and administration of all server applications and hardware. The Systems Administrator will coordinate the testing, rollout and application of ongoing software patches/upgrades for servers. This role will serve as lead technical troubleshooter on complex server hardware, application issues and network related issues. The IT Systems Administrator is responsible to design, implement, maintain and troubleshoot all systems on the LAN/WAN. The Systems Administrator will also have helpdesk responsibilities including Level I/ II support. They will also provide day-to-day onsite and offsite technical support and travel to remote offices to provide systems support as needed. Red Rock Pharmacy is a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues. Responsibilities: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Manage all Technology Vendor relationships Continual improvement of IT framework Identify points of improvement our IT Communicate with management regarding any recommendations involving change in processes that will improve efficiencies for approval Qualifications: Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required 3-5 years of network administration, or system administration experience System administration and IT certifications, Microsoft, or other network related fields are preferred Working knowledge of Windows Systems (AD, Servers, Desktop), Experience with O365 and components - Teams, Sharepoint, etc. Working knowledge of virtualization, hypervisor or equivalent Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Ability to create and foster working relationships within organization Ensure that all licenses, training, and practices are up to date and compliant with all State and Federal Laws. Behaviors: Keen attention to detail Collaborative working style and team player attitude Ability to work independently with little supervision Outstanding organizational skills and ability to prioritize tasks Demonstrated desire to explore, discover and create Physical demands: The physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job position is designated as a safety sensitive position. Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels. Must be able to carry and transport up to 25 pounds up to 60 feet. Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling. Requires excellent visual acuity and manual dexterity. Requires sitting for extended periods of time. Must be able to type for extended periods of time. Requires being able to hear and speak with others in-person or on the phone. Must adhere to regular and predictable attendance We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance. Red Rock Pharmacy is an equal opportunity employer Female/Veteran/Disabled/Minority

Contract Operations Analyst Job ID: 25-09709 Job Title: Contract Operations Analyst Duration: 12 months Contract Type: W2 only Pay Rate: 25.00/Hour * Support all activities related to, but not limited to, customer account management, business consultation,contract validation and execution, order processing, invoice creation, usage metering, and provisioning products. * Performs complex validations of revenue transactions sourced through multiple selling channels (Channel, Enterprise, eCommerce). Ensures that deals presented align with product rules, revenue standards, and compliance policies. * Executes work in compliance with SOX controls, including drafting controls, narratives, memos, and process documents. Partners with internal and external auditors on audits of control design and execution. * Stewards and knowledge experts over customer information related to contracting, order management, and provisioning. Leverages this knowledge to provide business recommendations to ensure optimal customer experience outcomes. * Monitors a subset of automated transactions through various tools and technology solutions. * Review logs and system reporting to intervene, troubleshoot, and manage errors. * Provide escalation support for external customers, sales, customer service, product management, product marketing, finance, and legal. Serve as a subject matter expert who initiates investigation, coordinates cross-functional teams, and drives issues to resolution. * Be a champion of scaling the business through automation by identifying ideas, building proposals, securing support for prioritization, documenting requirements, partnering with technical teams for development, testing solutions, and leading enablement and change management. * Operationalize strategic plans for new product offerings and routes to market by testing, adopting, documenting, and communicating required changes. Executes against defined integration strategies for acquired companies, including onboarding to new systems and processes, maintaining business continuity, and performing customer, financial, product, and user data migrations. * Designs and executes reports to support accuracy reconciliation, capacity planning, work completion, key results performance, and other ad hoc requests. * Creates and maintains documentation essential to performing the role. Includes: job procedures, corporate policies, process flows, stakeholder FAQs, and new hire onboarding documentation. Required Skills: * Strong written and verbal communication and presentation skills * Relentless attention to detail with a central focus on customer experience * Critical thinking skills to solve unique challenges * Ability to prioritize, multitask, and meet crucial deadlines * Solid documentation and organizational skills * Self-starter that can execute work independently * Capable interpretation of legal contracts, terms, and conditions * Knowledge of accounts receivable, revenue recognition, and finance operations * Demonstrated proficiency with standard tools (Office 365, ERP, CRM Education: * Bachelor's degree or regional equivalent 2-5 years of experience in a similarly related role * Job details *

WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Operational Technology Specialist Location: Ogden, UT Supporting: The Defense Logistics Agency (DLA) **Secret Security Clearance** Overview CompTech is seeking a qualified Operational Technology Specialist to support the Defense Logistics Agency (DLA). The Operational Technology (OT) Specialist plays a critical role in supporting and securing mission-essential OT systems that enable DLA operations. This position offers hands-on involvement with diverse control systems and industrial technologies, focusing on system optimization, cybersecurity compliance, and operational reliability within a DoD-regulated environment. Work Scope Key responsibilities include: Evaluating, analyzing, and supporting Operational Technology (OT) systems, and interfacing effectively with Information Technology (IT) and OT equipment and systems. Identifying and troubleshooting system bottlenecks and performance issues and developing recommendations for system optimization and improved development and maintenance efforts. Analyzing OT system programs and architectures and recommending improvements to ensure alignment with industry standards and best practices. Supporting OT systems including, but not limited to: Utility Monitoring and Control Systems (UMCS) Electronic Security Systems (ESS) Building Automation Systems (BAS) Fire and Emergency Services Systems Fuels Supervisory Control and Data Acquisition (SCADA) systems Fuels dispensing and tank gauging systems Material handling systems and other DLA OT control systems with automated operational control functions Experience, Certification & Clearance Requirements: Experience A minimum of five (5) years of relevant experience supporting OT systems of similar scope and complexity. Demonstrated experience working with multiple OT vendors and system types, including PLCs, VFDs, HMIs, and OT network protocols. Experience applying cybersecurity standards and best practices to OT environments, including: Identifying and assessing security vulnerabilities Developing and implementing mitigation strategies Integrating cybersecurity controls into OT systems Supporting compliance with DoD Risk Management Framework (RMF) requirements Preferred Certification: CompTIA Security + Security Clearance Requirements: Secret Salary: $70k-$75k Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other's differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at ************** or email *****************************. A CompTech associate will respond to your message as soon as reasonably possible.