Information technology consultant jobs in Bethlehem, PA

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.* ABOUT THIS JOB REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE*** As an Information Technology Specialist, you'll manage, maintain, process, and troubleshoot military computer systems and operations. You'll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You'll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. Skills you'll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications! REQUIREMENTS 10 weeks of Basic Training 20 weeks of Advanced Individual Training U.S. Citizen 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns BENEFITS The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you'll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more. Paid Training and credentialing to strengthen your skillsets Monthly salary (based off pay grade and time in service) Housing and meal allowance for full-time Soldier 30 days paid annual vacation 401(K) type savings plan Full-coverage medical and dental insurance for Soldiers and immediate family member Paid tuition opportunities to continue your education Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

Hi We are looking for a SAP EWM Consultant This is day 1 onsite in Allentown, PA 8+ years of functional experience in SAP Extended Warehouse Management with 1-2 end to end implementations. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes Hands on experience in configuring different features in SAP EWM listed below: Complex Storage Types, Put away and Stock removal strategies configuration. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld. Thanks Guru Yash Technologies Inc **************

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com

We are searching for a solution-focused IT Support Technician to provide our employees with hands-on, systematic support. Do you possess exceptional technical skills and take pride in supporting and solving end-users technical issues? If so, Straight Arrow Products, whose Mane ‘n Tail line of personal skin and haircare products is trusted worldwide, has a new, exciting opportunity for an IT Support Technician at their Easton, PA location. If you thrive working in an environment where no two days will be the same and enjoy being hands-on with daily technology operations and support, you will love this job! What you'll do Provide technical support to end-users on various hardware platforms, including PCs, Mac's, computers, tablets, smartphones, printers, and other peripherals. Install, configure, and maintain hardware and software components, ensuring optimal performance and functionality. Troubleshoot and resolve hardware, software, and network issues promptly, escalating complex problems as needed. Help manage and maintain Active Directory, including user accounts, security groups, and group policy objects (GPO). Assist in the setup and configuration of new workstations, laptops, and mobile devices for employees. Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure system reliability and security. Document technical procedures, configurations, and troubleshooting steps for future reference. Collaborate with other departments to implement IT projects and initiatives effectively. Provide training and support to end-users on IT-related topics, tools, and software applications as needed. Adhere to IT policies, procedures, and best practices to ensure compliance and security standards are met. What you need to thrive in this role Minimum of two years of relevant experience in IT support or a related field. Formal education from college or technical school in computer science, information technology, or a related discipline. Strong knowledge and experience working with various hardware platforms, including PCs, tablets, smartphones, printers, and peripherals. Proficiency in managing Active Directory, user accounts, security groups, and group policy objects (GPO). Knowledge of IT security best practices and protocols is desirable. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus. Exceptional customer service, organizational, and prioritization skills. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently. Strong communication and interpersonal skills, with the ability to effectively interact with end-users and colleagues. Ability to work independently and collaboratively, managing multiple tasks and priorities effectively. About us Founded in 1970, Straight Arrow has grown to be leading brand in human and equine personal and skin care. Despite worldwide recognition, Straight Arrow has never lost its family-oriented, grassroots mindset dedicated to innovation and customer service. Straight Arrow continues to manufacture all of its own products in the USA, consistently meeting a high-performance standard. What we offer you At Straight Arrow Products, our team of dedicated employees love what they do and love where they work. Working in our brand new, state of the art facility is just the beginning. We also offer great perks like: 100% company paid employee medical and vision coverage Voluntary dental and disability coverages Company sponsored voluntary life insurance 401(k) with company match Generous paid time off (including discretionary paid days off designated by the President) I'm interested, how do I get started? Apply to: *********************************************** PLEASE NOTE - To be considered, all applicants MUST include: An updated resume Our hiring management partner is my HR Partner. my HR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview. If you already registered your account on Jobvite, click here to log in and check the status of your application. If you have not yet registered your account, click here to register . We realize that it takes time and effort to go through our application process and we thank you for considering applying for this position. We kindly ask for no emails or phone calls as a means to further your application process. These efforts will not enhance your opportunity for consideration and we are not equipped to respond to these requests. We thank you in advance for your adherence to this request. Thank you for your interest in our position. We appreciate the time you have taken to apply with us. EOE, M/F/D/V.

Company: PenTeleData Shift: Monday-Friday, 8AM-5PM (as well as participation in the "on call" rotation) I.T. Services Specialists are experienced agents that assist with providing networking and computer related support services to SMB and enterprise customers in Pennsylvania and New Jersey. These services include pre/post-sales support, wired/wireless network design and support, Microsoft systems and server installation and support, consulting and onsite/remote management in the general business, hospitality and public venue environments. This is a direct customer facing position and requires outstanding communication and interpersonal skills. The Senior I.T. Service Specialist must possess expert knowledge and have proven time demonstrating their knowledge and skills within this industry combined with possessing the required industry certifications. Responsibilities include but are not limited to: Providing remote and onsite customer support for Microsoft virtual environments, M365, disaster recovery and other MSP related services Designing and installing LAN's and Windows based domains Providing pre-sales support; primarily participating in sales calls to assist in the technical aspects of the sale and ensuring that the customer's technical requirements are met Wired and wireless network design, support and installation Microsoft Systems and service installation and support Design and installation of voice systems, access control, and security systems Interfacing with our customers other hardware and software vendors to identify and resolve problems Performing basic project management Providing customer training and guidance as required Properly documenting service activities; accurately accounting for inventory of service parts and keeping internal customer related information up to date Ability to join the on-call rotation Other duties as assigned Qualifications Associate degree in related field combined with 3 years minimum industry experience and certifications or 5+ years' minimum experience supporting SMB, enterprise data and communications environments Current MCSE and/or Cisco Certifications required Established residency in Pennsylvania Valid PA Driver's License and good driving record Previous experience with the design and implementation of clustered server environments, virtual environments and management of MS Cloud services Extensive experience with Active directory as well as hosted and on premise applications Proven experience supporting L2/L3 networks in SMB and enterprise environments Knowledge of wireless system design and support up to and including 802.11AC standards General knowledge of the full range of products and capabilities typically found in an SMB environment Expertise and practical experience with Microsoft server products, clustered Hyper-V environments, VMware and vSAN technologies recommended Hyper-V DFS Active Directory Exchange/O365 VMWare, Vsphere and vSAN Experience with backup and imaging technologies recommended Experience with managed antivirus and/or EDR recommended Excellent Communications Skills - Oral and Written a must Excellent Organizational Skills Proven ability to multitask and operate in an eclectic service environment Ability to provide professional customer service at all times and in all situations Ability to participate in the 24x7 "on call" rotation INDLP

Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at ************************* Job Title: IT Support Location: Raritan, NJ 08869 DURATION:- 9+ Months Local candidates only / W2 Job Description Experienced I/T Analyst support to perform enterprise computer job scheduling support. Responsible for review of requirements, coordination of agent installations, creation of change control and documented support contacts, creation and updates to batch job schedules using Cisco Tidal Enterprise Scheduling Tool. Ability to analyze and implement tasks for existing or proposed schedule changes. The candidate will consult and interface with internal project team members. Review requests, confirm requirements, creating new jobs and schedules, modifying existing jobs and schedules, completing adhoc jobs and schedules, and provide written and verbal status, update or create required documentation. Technical experience includes Tidal Enterprise Scheduler v5.3 or Tivloi Workload Scheduler (Maestro) v8.2, basic computer knowledge, MS Office products, general knowledge of enterprise batch job scheduling. Non-Technical- Excellent customer service, interpersonal, communication and team collaboration skills are essential. Ability to perform administrative tasks: Team scheduling, communications, meetings. Ability and willingness to learn Additional Information Thanks & Regards, Shipra Chauhan | Team Recruitment | Mindlance Inc | ************

Title: IT Infrastructure, Networking & Cybersecurity Support Job Type: Contract\-to\-Hire Location: Lansdale, PA (Hybrid) Authorization: U.S. Citizen or Green Card Required Job Description: Seeking a hands\-on Infrastructure & Cybersecurity Manager to oversee networking, cloud services, security posture, end\-user systems, and multi\-site operations. Requirements: Strong infrastructure, networking, and cybersecurity background M365, Azure\/Entra, Intune expertise Multi\-site experience preferred Must be local to Greater Philadelphia Must be a U.S. Citizen or Permanent Resident (Green Card holder) If you are: bright, motivated, skilled, a difference\-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi\-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit. About Us: Since 2000, Tri\-Force Consulting Services (https:\/\/triforce\-inc.com) has been an MBE\/SDB certified IT Consulting firm in the Philadelphia region. Tri\-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri\-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri\-Force is a six\-time winner among the fastest\-growing companies in Philadelphia and a four\-time winner on the Inc. 5000 list of the nation's fastest\-growing companies. Requirements Benefits "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"668268639","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Salary","uitype":1,"value":"NA"},{"field Label":"City","uitype":1,"value":"Lansdale"},{"field Label":"State\/Province","uitype":1,"value":"Pennsylvania"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"19446"}],"header Name":"IT Infrastructure, Networking & Cybersecurity Support","widget Id":"**********00072311","awli IntegId":"urn:li:organization:1324067","is JobBoard":"false","user Id":"**********00209003","attach Arr":[],"awli ApiKey":"771tbiwd9tzd3x","custom Template":"2","awli HashKey":"2698bcee6d3fc037e951f9279e5e39971b2521c73f7621820c7332fb56a0c01838bae722fea6419c9cd596065ddb0f0ac1da24b6d**********cfead6e82864c","is CandidateLoginEnabled":true,"job Id":"**********26087217","FontSize":"15","google IndexUrl":"https:\/\/triforce\-inc.zohorecruit.com\/recruit\/ViewJob.na?digest=tm QIbOnWflDZ0S2pElxhAlZwMvWSYleiLypKgz2DU64\-&embedsource=Google","location":"Lansdale","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"74n94aca1a8df4ad7413cac341f372706a17a"}

Requirements Familiar with laptop and desktop computers as well as tablets, hand held scanners, printers and shipping requirements 2+ years of IT related field experience - hands on Enterprise experience in computer support Bonus skills: A+ Certification, validation, scripting and disaster recovery Customer Service - able to provide excellent customer service skills in person, in writing, and on the phone Troubleshooting skills - basic level understanding of troubleshooting application (Office365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues Client Hardware - ability to diagnose and repair client hardware to include things such as: desktops, laptops, monitors, mice, client peripherals, mobile devices, printers, docking stations, etc. Networking - basic understanding of networking technologies to include TCP/IP, Wireless technologies, patch panels cabling, etc. Telephony - basic level understanding of VOIP, voicemail, headsets, and Telephony systems Able to work independently, manage time/resources in an organized fashion with quality and communication an documentations HDI support center analysis (HID-Dast) - preferred Require mobility (standing, walking, climbing, etc.) Legally authorized to work in the United States With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

Ready for a rewarding career where you can inspire others as well as provide IT support to our team? Consider joining our team as the IT System Administrator for Grace Inspired Living! About Us: Guided by God's love, Grace Inspired Living is dedicated to providing communities and services that enhance the lives of older adults in a supportive setting that values residents, employees, volunteers, and families. Since 1962, the Lutheran Community at Telford in Telford, PA has provided exceptional services for seniors located in Bucks and Montgomery Counties. Telford offers a full continuum of care, from independent residential cottages and convenient apartment homes to comfortable personal care accommodations. Shepherd Way memory support neighborhood and a recently constructed Healthcare Pavilion give individuals access to the health care and support they need at all hours. The dedicated staff ensures that residents enjoy the best quality of life while maintaining the highest possible level of independence. Founded in 1935, the Community at Rockhill in Sellersville, PA is a residential community for adults 65 and older located in Bucks County, Pennsylvania. As a Life Plan Community, Rockhill offers a continuum of care that includes Residential Living, Personal Care for adults who need assistance with daily activities, and Health Care for individuals in need of 24-hour support. POSITION SUMMARY: The IT System Administrator works to manage all aspects of planning, configuring, deploying, supporting, and decommissioning in production systems and devices across the campuses. He/she will work to gain a positive rapport with the users in order to support their technology needs. Customers of IT are the staff of Grace Inspired Living. SPECIFIC DUTIES AND RESPONSIBILITIES: · Provide tier 2 technical assistance to users. · Assist in training and supporting any tier 1 staff. · Spearhead network troubleshooting issues that arise. · Provide desktop and network printer implementation and support. · Provide ongoing system administration duties for facility-specific applications such as PointClickCare, SARA, and Microsoft 365. · Manage Windows Active Directory. · Oversee the patching of various hardware and software components. · Manage the configuration of all MDM solutions to keep devices secure by default. · Work to enable the IT environment to leverage as much automation as possible. · Help maintain security of all systems by applying best practices when planning, configuring, implementing, supporting, and educating users on systems. · Spearhead the initial investigation of security-related incidents and support tier 3 staff in timely resolution. · Be a leader in encouraging compliance with all policies and procedures for the IT team and end users. · Provide training for end-user applications. · Document issues and resolutions with clarity and detail. · Assist with the planning and documentation of key technical processes. · Function as a key technical stakeholder in the Change Advisory Board (CAB) process.

Job DescriptionDescription: We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission. We provide solutions that remove barriers, add value, and provide access to high-quality care. We are seeking a talented, full time Corporate IT Specialist with experience in the health care industry. This position will be located in Chalfont, PA. Responsibilities: Install, build and test laptop and tablet configurations and ship them to events across the country. Assemble computers according to a predetermined design or create custom models and configure hardware according to specific employee's needs. Test all newly built machines to ensure proper functionality. Provide tier 1 onsite and remote support to resolve incidents, problems and requests following the Helpdesk Ticketing process. Diagnose, troubleshoot, repair and resolve issues with end user systems , approved software OS and applications, networked and wireless phones, headsets and/or printing systems. Implement, replace and decommission systems. Provide training on new systems as needed. Participate and provide input to problem management process and knowledge management system. Manage and work through escalations including resolution documentation and follow-up. Project related tasks including, but not limited to, equipment installs, moves, changes, decommissioning of hardware as well as providing onsite smart-hands, store builds and other project related tasks. Support the IT needs of the Corporate office. Contribute by creating Knowledge Base Articles. Ensure local site operations are adhering to EUS standards (ex. IDF/MDF closets). Train and skill development. Assist in other duties as needed. Requirements: Familiar with laptop and desktop computers as well as tablets, hand held scanners, printers and shipping requirements 2+ years of IT related field experience - hands on Enterprise experience in computer support Bonus skills: A+ Certification, validation, scripting and disaster recovery Customer Service - able to provide excellent customer service skills in person, in writing, and on the phone Troubleshooting skills - basic level understanding of troubleshooting application (Office365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues Client Hardware - ability to diagnose and repair client hardware to include things such as: desktops, laptops, monitors, mice, client peripherals, mobile devices, printers, docking stations, etc. Networking - basic understanding of networking technologies to include TCP/IP, Wireless technologies, patch panels cabling, etc. Telephony - basic level understanding of VOIP, voicemail, headsets, and Telephony systems Able to work independently, manage time/resources in an organized fashion with quality and communication an documentations HDI support center analysis (HID-Dast) - preferred Require mobility (standing, walking, climbing, etc.) Legally authorized to work in the United States With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated and strive to do the right thing for our partners and their members every time. Because of this commitment, we have set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team and become a part of a bridge for better health. ________________________________________ If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process. DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.

Job Description Title: Telecommunications & IT Procurement Analyst Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with NRI. Job Purpose/Summary The Telecommunications and IT Procurement Analyst is responsible for overseeing and optimizing all telecommunications services within the organization-such as landline, mobile, and internet-across different locations. This role includes analyzing telecom usage, auditing vendor bills, finding ways to reduce costs, and implementing process improvements, especially through automation where possible. Additionally, the analyst assists with IT procurement by coordinating with vendors and tracking the lifecycle of IT assets. Their duties also cover sourcing, negotiating, purchasing, and managing the full lifecycle of both telecommunications and IT products and services. By performing these tasks, the analyst helps the organization achieve savings, maintain contract compliance, and ensure vendors deliver top performance-all while supporting IT infrastructure and meeting business needs. Primary Duties and Responsibilities · Review and validate monthly invoices from telecom and internet service providers, investigating discrepancies and ensuring prompt resolution. · Identify, evaluate, and manage suppliers of IT and telecommunications products and services. · Negotiate contracts and pricing with vendors to achieve cost efficiency and secure favorable terms. · Oversee purchasing activities for IT hardware, software, cloud services, and telecom plans, ensuring alignment with organizational needs. · Monitor and assess vendor performance, ensuring service quality and contract compliance. · Manage renewals of licenses, maintenance agreements, and support contracts in a timely manner. · Maintain a comprehensive repository of IT and telecom contracts and administer compliance with terms and conditions. · Collaborate with legal, finance, and IT departments during contract reviews and renewals. · Analyze spending data to identify savings opportunities and optimize usage across IT and telecom services. · Forecast and track IT and telecom budgets and expenditures, reporting on key performance indicators, vendor performance, and cost variances. · Conduct total cost of ownership and ROI analyses for major acquisitions. · Support IT asset management by coordinating procurement, deployment, and disposal of equipment and services. · Monitor the lifecycle of telecom devices, software licenses, and hardware assets, ensuring accurate tracking and renewals. · Serve as the point of contact for procurement-related telecom and IT issues. · Evaluate current service plans, research vendor offerings, and recommend alternatives to maximize value and minimize expenses. · Assist in procuring IT equipment, software, and services in accordance with budget and project requirements. · Track IT hardware and software assets, warranties, and renewals, supporting compliance and documentation efforts. · Provide onsite support to client sites as needed. · Perform other duties as assigned by management. Experience & Qualifications 3+ years of experience in IT or telecom procurement, sourcing, or vendor management. Experience with procurement or IT asset management tools. Education/Certification Bachelor's Degree, preferably in Information Technology, Finance, Business Administration or related field; equivalent level of education, training and experience may be considered. Skills & Competencies Understanding of IT and telecommunications technologies, services, and terminology. Strong analytical skills with attention to detail. Proficiency in Excel and other data analysis/reporting tools. Strong vendor negotiation or contract review skills. Analytical thinking and problem-solving Financial acumen and cost-awareness Attention to detail and accuracy Strong communication and vendor management skills A high standard in work quality and ability to follow through is a must Ability to multitask, prioritize, and manage time efficiently and to meet deadlines Ability to function well in a fast-paced environment Exceptional interpersonal skills; a team player with proven ability to work across functional areas. Work Schedule · Core working hours Monday - Friday 8:00 a.m. to 4:30 p.m.

About the Role

About the Role Family-owned and operated for five generations, Stauffer Glove & Safety is a leader in the distribution of safety and PPE products. The IT Support Technician II plays a critical role in maintaining and enhancing the technological infrastructure within the transportation and warehousing industry. This position focuses on ensuring the reliability, security, and efficiency of local area networks and cloud-based systems to support daily operations. The technician will be responsible for implementing disaster recovery and backup plans to safeguard vital data and minimize downtime. Additionally, the role involves managing and troubleshooting a variety of hardware and software issues, including mobile devices and PC systems, to provide seamless support to end-users. Ultimately, this position ensures that all IT systems operate optimally to support the organization's logistical and operational goals across multiple locations in the United States. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Minimal travel may be required for this position. What We Offer With over 115 years of experience, Stauffer Glove & Safety offers employees the stability of an industry leader. 401K + 401K Matching Health, Dental, and Vision Insurance Paid Time Off Hybrid Work Schedule Responsibilities & Skills: Design, implement, and maintain local area networks (LAN) to ensure robust connectivity and performance. Develop, execute, and maintain existing disaster recovery and backup plans to protect critical data and systems. Manage and troubleshoot software-defined networking (SDN) and cloud networking environments to optimize network resources. Provide advanced PC troubleshooting and technical support to resolve hardware and software issues promptly. Oversee equipment management, including installation, configuration, and maintenance of IT hardware and mobile devices. Administer mobile device management (MDM) solutions to secure and manage company-issued mobile technology. Collaborate with cross-functional teams to support IT infrastructure needs and improve system reliability. Document technical procedures and maintain accurate records of network configurations and support activities. Design and maintain efficient local area networks that support critical business operations. On occasion, work with contractors or vendors to accomplish the above. Disaster recovery and backup planning skills ensure that data integrity and system availability are preserved in the event of unexpected disruptions. Software-defined networking and cloud networking knowledge enable the technician to optimize network performance and scalability in a hybrid IT environment. PC troubleshooting and equipment management skills are essential for resolving end-user issues quickly and maintaining hardware reliability. Mobile device management expertise is used to secure and manage mobile assets, ensuring compliance with company policies and protecting sensitive information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Minimum of 3 years of experience in IT support or network administration roles. Proven experience with local area network design, implementation, and troubleshooting. Strong knowledge of disaster recovery planning and backup solutions. Hands-on experience with PC troubleshooting and hardware maintenance, and a demonstrated ability to troubleshoot remotely. Familiarity with mobile device management and equipment lifecycle management. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, or related discipline. Certifications such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Cisco CCNA. Experience working within the supply chain, warehousing, or transportation industries or similar operational environments. Knowledge of software-defined networking (SDN) technologies and cloud networking platforms like AWS or Azure. Experience with scripting or automation tools to streamline IT support processes. AAP/EEO Statement Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer - See more at: ************************************** Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. About American Crane & Equipment Corporation: American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development. Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers. Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.

NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. About American Crane & Equipment Corporation: American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development. Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers. Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers. We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized for numerous awards, including: - INC 5000 - Future 50 - 101 Best and Brightest - Michigan 50 Companies to Watch - Goldline Research - “Most Dependable Companies” - Ernst & Young - “Entrepreneur of the Year” Finalist Job description POSITION PURPOSE AND SCOPE: Manage network and server environments for CRC Americas data centers and locations, ensure business continuity by proactively monitoring IT Infrastructure and providing advanced IT support. DUTIES & RESPONSIBILITIES: The System/Network Administrator, shall be responsible for, but not limited to, the following: Server & client administration (planning, architecting, implementing, optimizing, tuning, patching, troubleshooting, etc.) of Windows-based systems. Administer and maintain AD, GPO, MS Exchange, DNS, DHCP and related services in O365 environment Administer and maintain Virtual (such as VMWare) environment Troubleshoot and resolve issues with, and tuning existing server-based hardware, operating systems, and software for optimum performance. Administer and maintain Cisco Network environment, SAN/NAS environment. Test, troubleshoot, and tune WAN, WLAN, LAN, VLAN, firewall, VPN, etc. and related systems. Configuring and Maintaining Proxy/Web Filtering and related security products Work with vendor and service provider to resolve network & server related issues and review invoices and costs. Manage, maintain, troubleshoot and resolve issues regarding voice communications (VoIP) and related systems. Manage and maintain data backup/recovery, antivirus installations and policy Perform Network/Server utilization/Assessments/Monitoring. Provide monthly utilization and up time reports for all company locations Evaluate and implement opportunities for automation, tools & exception based alerts for the services listed above. Participate in building policies and procedures for the systems listed above, keeping global use in mind. Serve as an escalation point for IT Help Desk Technicians, provide supplemental help desk, Provide advanced support for the company wide desktop IT hardware and software in use Provide needed documentation to IT help desk team to support end-users in the systems that we employ. Participate in periodic and as needed after hours IT support, projects & systems maintenance. Stay abreast with new technologies & certifications relevant to the job. Communicate changes to end users and provide training to end users or IT helpdesk as needed. Lead or participate in IT Infrastructure projects as assigned by Department Manager Perform other related duties as required and assigned by Department Manager. Qualifications REQUIREMENTS 5 - 7 years of combined Network and Server Administration experience in a CISCO/Microsoft/VMWare environment Experience and advance knowledge of Windows Environment Experience and advance knowledge of SAN, RAID arrays and Server Virtualization Experience implementing and managing network hardware including Cisco firewalls, core switches, Wireless controllers, routers and related components Experience managing and administering Cisco VoIP (Call Manager, Contact Center and Unity) Experience and advance knowledge of O365 environment. Advance knowledge in Power Shell scripting Minimum 1 year experience with managing IT Infrastructure projects Skills: Exceptional customer service orientation. Proven analytical and problem-solving abilities. Highly self-motivated, directed with keen attention to detail. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Exceptional written, documentation and oral communication skills. Ability to effectively prioritize and execute tasks in a high-pressure and fast paced environment. Basic to intermediate project management Additional Information All your information will be kept confidential according to EEO guidelines.

Hi, We at Yash Technologies are looking for SAP EWM Consultant. This is a Full Time role with Yash technologies. 8+ years of functional experience in SAP Extended Warehouse Management with 1-2 end to end implementations. Possess solid knowledge in SAP EWM Mater Data integrations, Inbound, Outbound and Internal Movements warehouse processes Hands on experience in configuring different features in SAP EWM listed below: Complex Storage Types, Put away and Stock removal strategies configuration. Handling unit management for Inbound, internal movements and outbound processes Palletization, consolidation, deconsolidation using Handling Unit Wave Management including Wave template and Determination Inbound and Outbound activities Internal warehouse processes such as Replenishment, Cycle Counting and Physical Inventory Cross process settings, exception handling using custom development Post Processing Framework for standard and custom definition Queue/Task Management RF mobile data entry, custom RF transactions on ITS mobile environment to run on Handheld.

One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience in a an IT Support Role - Hands on troubleshooting experience - Excellent communication