Information technology consultant jobs in Daytona Beach, FL - 65 jobs

OVERVIEW- IN-HOUSE (Lake Mary, FL) The Level 2 IT Managed Services Administrator is a hands-on, experienced technical role requiring real-world, production IT experience. This position is not entry-level. Candidates must have direct experience working in live client or enterprise environments performing advanced technical tasks such as configuring firewalls, deploying and managing servers, administering Microsoft environments, and troubleshooting complex infrastructure issues. This role is responsible for responding to alerts, tickets, phone calls, and emails; independently diagnosing and resolving higher-level technical issues; escalating appropriately; and ensuring accurate, real-time documentation. The Level 2 Administrator applies practical, mid-level systems and network administration expertise to solve real business-impacting problems across diverse client environments while maintaining high customer satisfaction. REQUIRED REAL-WORLD EXPERIENCE Candidates should be prepared toexplain past configurations, decisions made, and problems solvednot just list technologies used. Candidates must be able to demonstrate hands-on experience in production environments, including: Configuring and troubleshooting firewalls (rules, NAT, VPNs, security policies). Installing and administering Windows Servers (AD, DNS, DHCP, GPOs, file services). Managing Microsoft 365 / Exchange / Azure tenants in real organizations. Supporting virtualized environments (VMware) beyond basic monitoring. Diagnosing complex authentication, networking, and server-related outages. KEY RESPONSIBILITIES- This role requires proven, hands-on experience performing advanced IT tasks in real production environments. Service & Support Respond to alerts, service tickets, phone calls, and emails as a Level 2 support resource. Analyze, troubleshoot, and resolve issues related to servers, networks, workstations, and peripherals. Escalate issues appropriately and provide thorough documentation for escalation resources. Maintain clear and professional communication with clients regarding issue status and next steps. Resolve issues efficiently while maintaining end-user confidence and satisfaction. Avoid spending more than 3040 minutes on a ticket without escalation or additional direction. Systems & Network Administration (Hands-On) Configure, deploy, and manage firewalls, switches, VPNs, and wireless networks in live client environments. Install, configure, and maintain Windows-based servers, including Active Directory, Group Policy, DNS, DHCP, and file services. Administer and troubleshoot VMware virtualization environments. Perform Microsoft 365, Exchange, and Azure administration, including migrations and tenant management. Manage endpoint security, antivirus, and device compliance platforms. Troubleshoot complex network, server, and authentication issues across multi-site environments. Support and maintain third-party and line-of-business (LOB) applications. Projects & Deployments Set up, install, and configure new computer systems and peripherals. Complete new PC setup projects and mentor Tier 1 technicians on processes and procedures. Assist with new server and network projects in collaboration with System Engineers. Participate in project kickoff and close-out meetings. Complete projects within defined scope, timeline, and budget. Escalation & Collaboration Handle escalations from Tier 1 Help Desk technicians. Escalate incidents to IT Support Engineers when necessary. Follow up with Tier 1 technicians to review resolution steps and share troubleshooting approaches. Review resolutions for escalated tickets to continually expand technical knowledge. Documentation & Client Ownership Create, review, and update client documentation in real time. Ensure documentation is updated whenever devices, configurations, licenses, or renewals change. Serve as a primary technician for assigned clients, maintaining accurate and current documentation. Identify recurring issues and notify the team for review and long-term remediation. Collaborate with Client Manager to identify systems or equipment requiring updates or replacement. On-Call & Team Participation Participate in the on-call rotation, including nights, weekends, and holidays. Attend weekly technical and training meetings. Share relevant technical updates, trends, and client insights with the team. REQUIREMENTS Minimum of seven (7) years of IT administration experience. Ability to pass a background check. Valid drivers license with a good driving record. Flexibility for on-call and after-hours responsibilities. WHATS IN IT FOR YOU? Competitive compensation IRA with up to 3% company match Health, dental, and vision benefits Paid time off: 17 days in your first year Company outings and team events Office unlimited snacks Strong work/life balance with a focus on a 40-hour workweek Paid technology training and certifications Ongoing in-house traininglearn something new in technology almost every day ABOUT KAPPA Kappa Computer Systems is a Managed Service Provider (MSP) based in Orlando, Florida, proudly serving clients since 1997. We deliver a comprehensive range of IT solutions including managed IT services, cybersecurity, cloud services, and enterprise support for small, mid-sized, and enterprise organizations. At Kappa, our employees are our most valued asset. We invest heavily in our team through strong benefits, continuous training, and clear growth opportunities. Winning Best Places to Work 5 years in a row, just ask our team! Our mission is simple: deliver exceptional IT service to every client, every time. We are known for our outstanding reputation and commitment to consistently excellent service. Follow us on Linked in: linkedin.com/company/kappa-computer-systems/

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR UB57j8RV5T

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support

Northeast Florida Health Services, Inc. Locations: Pierson | DeLand | Deltona | Daytona, FL Northeast Florida Health Services, Inc., a Federally Qualified Health Center (FQHC), is seeking a full-time Information Technology (IT) Director . Responsibilities: Maintains all computer equipment, including hardware and software Ensures security of entire information systems at NEFHS and satellites Completes system back-up tape as necessary Maintains all back-up tapes in secured locations approved by the CEO Maintains the strictest of confidentiality Responsible for maintaining the NEFHS website Responsible for adding/deleting new and former employees from the email system and all computer codes Attends NEFHS Board meeting as required Provides staff development and training on the system as required Oversees the NEFHS electronic medical records system Responsible for ensuring employee competencies in the IT area Troubleshoots on a daily basis when problems in the system arise Maintains employee electronic timecard system Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG guidelines, other State and Federal laws). This also includes reporting to the Board of Directors, CEO, CFO, CMO, supervisor, suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices. Develops all IT policies and seeks approval of those policies Develops, maintains, and provides training on all emergency back-up IT plans Installs all new hardware and software Works with outside computer vendors to ensure continuity of operations Facilitated the internal IT committee Other duties as assigned Qualifications: Minimum requirement of an Associate Degree in Information Technology or equivalent Minimum of two years' experience in general information systems responsibilities Management experience a plus Compensation & Benefits: Competitive salary: commensurate with experience Comprehensive benefits package, including medical, dental, vision, and paid time off Supportive, mission-driven work environment focused on community impact Northeast Florida Health Services, Inc. is an Equal Opportunity Employer.

Job Description At Frontline Insurance, we are on a mission to Make Things Better, and our IT Internal Auditor plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one. What makes us different? At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. We're committed to making a difference and achieving remarkable things together. If you're looking for a role, as a IT Internal Auditor, where you can make a meaningful impact and grow your career, your next adventure starts here! Our IT Internal Auditor enjoys robust benefits: Hybrid work schedule! Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term). Financial Security: 401k Retirement Plan with a generous 9% match Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members. What you can expect as an IT Internal Auditor: Identify and assess IT, operational, and compliance risks through assurance, consulting, and solutions management activities. Assist in performing audits of IT infrastructure, applications, cybersecurity practices, and data integrity. Support the execution of IT general controls (ITGCs) testing, including access controls, change management, and system operations. Help evaluate the design and effectiveness of controls related to information systems and related business processes. Document audit procedures, testing results, and supporting evidence clearly and accurately. Assist in identifying and evaluating risks related to IT operations, including data privacy, system availability, and cybersecurity threats. Prepare clear and concise audit documentation and summaries for review by senior team members. Communicate findings, issues, and recommendations to audit team members and, as appropriate, to IT stakeholders. Actively participate in training and development activities to build knowledge of auditing techniques and emerging IT risks. Stay informed on new technologies, security threats, and best practices in IT auditing. What we are looking for as an IT Internal Auditor: Bachelor's degree in Information Systems, Computer Science, Information Security, Accounting, or related field, or equivalent practical experience. Zero (0) to two (2) years of IT auditing, cybersecurity, IT operations, or related fields. Financial Services industry preferred but not required. CISA, CISM, or CIA certification is a plus. Understanding of audit methodology and aptitude to apply your knowledge to the business overall preferred but not required. Why work for Frontline Insurance? At Frontline Insurance, we're more than just a workplace - we're a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive. Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. #LI-JF1

WHY HILLPOINTE? Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm's investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. Director of IT The Director of IT will lead the internal IT function and own our Microsoft tenant end-to-end, working closely with business leaders to develop, implement, and optimize secure, scalable technology across corporate, onsite property management, call center, and construction teams. The individual will be responsible for managing IT support, continuing to build out a Tier 1 helpdesk, and adapting systems and workflows to keep pace with the organization's growth. This role will enhance cybersecurity practices, govern vendor relationships and costs, transition hardware/software inventory to ServiceNow, and align identity lifecycle to Entra ID integrated with UKG, so we can see each employee's equipment and software during onboarding and ensure proper recovery and license removal during offboarding. We run a tight group, and this leader must be strategic and hands-on, ready to jump in with tickets, equipment provisioning (including Intune/Autopilot and Dell factory provisioning), and incident response. The Director will also guide a new Network Engineer/Cybersecurity team member on best practices. Key Responsibilities IT Infrastructure Management: Analyze and optimize IT infrastructure and systems performance to align with the fast-paced needs of the business. Develop scalable endpoint and network standards and Intune/Autopilot provisioning patterns (with Dell OEM/factory support) that enable direct-to-user deployment and consistent security baselines. Coordinate regular maintenance, patching, and lifecycle refresh to ensure availability and minimal downtime across corporate and property sites. Cybersecurity Strategy and Risk Management: Develop and implement a comprehensive cybersecurity strategy to protect data, identities, endpoints, email, and networks. Identify and remediate risks and vulnerabilities, implement secure configurations, and lead ongoing awareness training. Operate and tune Microsoft Defender XDR and Microsoft Sentinel, define incident response playbooks, and oversee investigations and post-incident reviews. Mentor the Network Engineer/Cybersecurity hire on firewall hygiene, EDR/alert tuning, detections, forensics, and response best practices. Business Continuity Planning: Design and implement BCP/DR protocols - RPO/RTO definitions, backup and recovery testing, failover runbooks, and crisis communication - scaled for highly dynamic operations across corporate, onsite property management, call center, and construction teams. Helpdesk and Team Development: Lead the creation and management of a Tier 1 helpdesk to support ERP / line-of-business applications and core productivity tools. Establish SLAs, escalation paths, a major incident framework, and knowledge management. Coach technicians on customer experience, documentation, and automation; personally assist with escalations when needed. Vendor and Contract Management: Own all third-party vendor relationships - negotiate terms, track costs, renewal dates, and named users, and drive continuous improvement in service quality and price. Maintain a central vendor catalog and entitlement register (licenses, contracts, device warranties, carrier circuits). Hold direct relationships with Microsoft (M365, Azure, Fabric) and Dell (procurement and provisioning). Budgeting and Resource Allocation: Develop and manage the IT budget, including cloud subscriptions, Microsoft licensing, hardware refresh, carrier services, and tools (ServiceNow, security). Track spend and identify opportunities for license rightsizing and reclamation and smarter procurement to reduce total cost of ownership without sacrificing reliability. Strategic Planning and IT Capacity Management: Collaborate with leadership to align IT strategy to growth and operational priorities. Use capacity planning, telemetry, and KPIs to ensure infrastructure, endpoints, service desk, and security functions scale effectively. Translate strategy into clear quarterly plans, deliverables, and executive reporting. IT & Cybersecurity Auditing: Perform regular IT and security audits against policy and industry frameworks; maintain remediation backlogs with due dates and evidence. Ensure audit readiness for software licensing, device custody, access control, backups, and incident response. Microsoft 365 Administration and Support: Administer and support the Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive, Power BI, Planner) and govern Power Platform (Power Apps/Automate) including environments, DLP, connectors, and lifecycle. Provide user access management, license optimization, and adoption guidance to maximize business value. Microsoft Tenant Ownership & Identity Lifecycle: Serve as primary owner of the Microsoft tenant, responsible for Entra ID (identity governance, SSO, Conditional Access, MFA, PIM), Intune (Windows / iOS / iPadOS / Android), Security & Compliance (DLP/Retention/Records/eDiscovery), and Secure Score improvements. Implement joiner-mover-leaver automation with Entra ID Lifecycle Workflows integrated with UKG to: Create/disable accounts, assign/revoke licenses, and manage group / Teams access. Present a single view of assigned equipment and software access for onboarding and offboarding, with auditable license reclamation and hardware recovery. ServiceNow Platform: CRM → ITSM & ITAM Transition: Assist on the 2026 rollout of ServiceNow CRM, followed by Helpdesk / ITSM (incidents / requests / problem / change) and IT Asset Management (HAM / SAM) replacing our current inventory and asset tracking platform, Asset Panda. Stand up CMDB relationships, lifecycle states, tagging/barcoding, stockrooms/RMA, and software entitlement tracking with usage insights for cost recovery. Integrate monitoring, Intune/device data, and identity data for end-to-end visibility. Hardware Provisioning & Field Deployment: Establish standard images / profiles and Autopilot configurations; leverage Dell factory provisioning for direct-ship devices with minimal IT touch. Maintain efficient depot, spares, and warranty / RMA management to support field and corporate operations. IT Asset Management (Hardware & Software): Implement and govern ServiceNow ITAM for hardware (HAM) and software (SAM), with a clean CMDB, lifecycle workflows, and periodic inventories. Track entitlements vs. usage, reclaim idle licenses, and maintain audit-ready evidence across all software and devices. Real Estate and Multifamily Experience (Preferred): Experience supporting property management, leasing, maintenance, access control, and property network/connectivity needs. Familiarity with Entrata and Acumatica is advantageous; ability to integrate/re-platform to Dynamics and related apps is highly desirable. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field; Master's preferred. 10+ years of progressive IT experience with 5+ years in leadership, combining strategy with hands-on execution. Demonstrated ownership of a Microsoft tenant (M365/Entra ID/Intune/Security & Compliance) and working Azure administration. Strong, practical experience with Intune/Autopilot, Dell OEM/factory provisioning, and endpoint security baselines. Proven success deploying ServiceNow (ITSM / ITAM / CMDB; CRM a plus) and migrating from Asset Panda or similar to ServiceNow ITAM. Experience leading ERP programs, preferably Microsoft Dynamics-including integrations, data migration, and change management. Depth in cybersecurity program management, EDR / SIEM operations, incident response, vulnerability management, and network security. Experience building Tier 1 helpdesk teams, SLAs, major-incident practice, and knowledge management. Strong vendor and contract management, budgeting, and cost optimization. Excellent communication, documentation, and stakeholder management across corporate, properties, and construction. Certifications (preferred): Microsoft (Entra / Intune / Azure / Power Platform), ITIL, CISSP/CCSP, Security+, MD-102/SC-900/AZ-900, and relevant ServiceNow certifications. Preferred Experience: Knowledge of and experience with Entrata and Acumatica software is highly desirable. Familiarity with IT service management frameworks (e.g., ITIL) and the ability to adapt them to a fast-moving, entrepreneurial environment. SQL Server management, reporting/analytics (Power BI), and Microsoft Fabric awareness for future analytics governance. Physical Requirements Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Work Environment: This role primarily operates in an office environment with occasional travel to project sites or external meetings. Some exposure to outdoor elements may occur during site visits. Primarily in an office setting with prolonged periods of sitting at a desk and working on a computer. Ability to move within an office environment, including accessing file cabinets, meeting rooms, and office equipment. Required Licenses or Certifications: Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver's license to drive while visiting property. NOTE: This document outlines the general nature and level of work expected from individuals in this role. It's important to understand that this is not an exhaustive list of responsibilities, duties, and skills. Additional tasks or job functions that can be safely performed may be required as necessary by supervisory personnel. This flexibility in additional duties showcases the company's adaptability and encourages employees to be versatile. The employee is expected to adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the employee handbook.

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Job DescriptionDescription: The go-to problem solver for technical issues across the organization playing a key role in keeping our people connected, productive, and secure. Serving as the first point of contact for IT issues, triaging Jira tickets, and escalating when needed. Meeting SLA deadlines while documenting every step of your work. Managing accounts in Active Directory (on-prem) and Microsoft 365. Troubleshooting desktops, laptops, printers/copiers, TVs, and office equipment. Setting up new hires with configured equipment, accounts, and access. Handling IT asset lifecycle: imaging, data preservation, re-deployment, and tracking via AssetTiger. Restoring files and systems from backup when requested. Assisting the Senior Network Administrator with IT projects and rollouts. Supporting various software suites (Windows OS, Microsoft Office, Adobe, Rockwell Automation tools, etc.). Participating in team meetings and strategy sessions with IT leadership and executives. Occasionally traveling to support other offices or departments. Helping safeguard company assets by monitoring for and reporting security issues. Reinforcing IT policies and procedures to keep systems secure and compliant. Requirements: Required Skills & Qualities Hands-on experience with Microsoft 365 (SharePoint, Power Automate, Power BI, Exchange). Familiarity with Active Directory administration. A true customer service mentality-you're approachable, proactive, and patient. Strong troubleshooting and problem-solving skills. Willingness to ask for help when facing the unknown-especially around industrial equipment. Discretion and professionalism when handling sensitive information. Nice-to-Have Skills (bonus points) Experience with Cisco and Meraki networking. Exposure to Rockwell Automation software. Familiarity with ClickUp and Jira Service Management.

Senior IT Network Engineer Compensation: $125, 000-$190, 000 base (DOE) + equity + comprehensive benefits About the Company This innovative aerospace company is building next-generation, fully reusable launch systems designed to make space transportation sustainable, reliable, and scalable. By radically lowering costs and increasing launch frequency, they are unlocking the potential of the space economy to benefit life on Earth. The team is mission-driven, collaborative, and engineering-first, with a culture of ownership and urgency as they race toward first launch. Why Join Impactful Work: Build and secure the network backbone powering real-world launches. High Visibility: Directly support flight operations and launch complex infrastructure. Ownership & Growth: Lead network design, security, and compliance in a fast-moving environment. Strong Benefits & Equity: Competitive pay, stock options, relocation, and comprehensive healthcare. The Role As a Senior IT Network Engineer, you'll design, deploy, and maintain robust network infrastructure for enterprise systems and launch operations. You'll collaborate across IT, avionics, and software teams to ensure secure, high-performance networks that meet compliance standards (NIST, ISO) and scale with rapid company growth. Responsibilities Architect, implement, and manage enterprise network infrastructure (LAN, WAN, Wi-Fi, VPN, firewalls, cloud networking). Ensure network security through monitoring, proper configuration, and adherence to frameworks (NIST). Collaborate with IT and security teams to maintain secure network access policies. Lead upgrades, migrations, and integrations to support growth and evolving tech. Implement automation and monitoring tools to proactively detect and resolve issues. Document network configurations, processes, and standard operating procedures. Provide on-site support for IT, avionics, and software teams at the Cape Canaveral launch complex. Occasional travel to additional facilities as needed. Requirements 5+ years of network engineering experience (designing, monitoring, troubleshooting enterprise LAN/WAN). Strong expertise in routing/switching protocols (BGP, OSPF, VLAN, STP, ARP). Hands-on experience with firewalls (Fortinet, Cisco ASA, Palo Alto, etc.), VPNs, and enterprise Wi-Fi. Multi-vendor experience (Fortinet, MikroTik, Cisco, Ubiquiti). Strong troubleshooting skills with the ability to resolve complex issues independently. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). U.S. Person (citizen or permanent resident). Willingness to relocate to Cape Canaveral, FL. Preferred Certifications: CCNP, CCIE, or equivalent. AWS networking experience. Familiarity with Windows Server and Linux. Experience in regulated industries (NIST, ISO 27001, HIPAA). What They Offer Competitive base salary ($125K-$190K DOE). Stock option equity program. 401(k) with employer match. Comprehensive medical, dental, and vision coverage. Paid parental leave & 4 weeks PTO. 10 paid holidays (including year-end closure). Company-paid life & disability insurance. Wellness perks (on-site gym or monthly stipend). Dog-friendly offices & collaborative team culture.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Dedicated IT At Dedicated IT, we're more than a Managed Service Provider-we're healthcare's trusted IT partner. Proudly ranked #33 on CRN's 2022 Fast Growth 150 List, we've established ourselves as a household name in Healthcare IT. With our people-centric culture, competitive benefits, and consistent year-over-year growth, we're known as an employer of choice in the Managed Services world. We believe in investing in our team. That means prioritizing your professional AND personal success through career development, advancement opportunities, certification support, and work-life balance. Here, you'll find a supportive environment that celebrates growth and innovation. As we continue to rise as one of the top 5 privately-owned MSPs in the U.S., we're looking for an Onsite IT Engineer to join our Mid-Market Service division. In this role, you'll have a direct impact on our mission and help shape the future of healthcare technology. Ready to advance your career with a leader in Healthcare IT? Apply today and let's build the future of healthcare, together! If you would like to know more about Dedicated IT, click the links below: ********************************* ******************************** Position Summary Location: Daytona Beach, FL Schedule: Full-time onsite at client office Salary: Up To $70,000/year Onsite IT Engineer - Empower Healthcare with Advanced Technology Solutions Are you passionate about technology and ready to make a real impact in the healthcare sector? Join us as an Onsite IT Engineer, where you'll work hands-on with enterprise-class systems, tackling advanced projects that drive our mid-market healthcare clients forward. In this role, you'll have access to state-of-the-art hardware, powerful automation tools, and resources to help you deliver exceptional technical support. You'll work directly with users onsite, offering fast and effective solutions, and partner with client executives on both short- and long-term IT strategies. Your presence will ensure our clientele feel supported, no matter where they're located. Our Onsite IT Engineers are the face of our company, driving client success through innovative problem-solving and impactful solutions. If you're excited about taking on infrastructure projects and developing your expertise, we'd love to hear from you! We Are Looking for Candidates That Embody Our Core Values: • Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients. • Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL. • Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day. • Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear. Functions of the Onsite IT Engineer: Provide prompt and effective support for end-user issues, ensuring timely resolution and tracking progress within SLA times. Collaborate closely with client, Service Delivery Managers, and teammates to deliver high-quality service and foster a positive user experience. Lead and participate in various infrastructure improvement projects, contributing to enhanced system performance and user satisfaction. Maintain accurate documentation, create detailed support tickets, and log activities for efficient tracking and reporting. Offer hands-on support to executive teams, assisting with technology needs and strategic IT planning. Escalate complex issues to senior technical teams with comprehensive documentation of troubleshooting steps and recommendations. Act as the Subject Matter Expert (SME) for your client, providing guidance and mentorship to team members as needed. Proactively identify and report potential major incidents, ensuring timely communication with the Service Delivery Manager. Develop and deliver end-user training on supported software and hardware, improving user confidence and system adoption. Assist with the installation and configuration of client-specific software and infrastructure, coordinating with vendors when necessary. Support Professional Services and Account Management teams by testing new environment configurations and providing valuable feedback. Advanced Technical Responsibilities: Enterprise Desktop Management: Deliver comprehensive support for workstation hardware and software (Windows/Mac OS) and mobile devices, ensuring seamless operations for end users and proactively optimizing their experience. Office 365 Administration: Take ownership of Office 365 services, including advanced troubleshooting and management of SharePoint, OneDrive, and other collaboration tools, driving productivity across the organization. Advanced Support Ticket Resolution: Efficiently resolve and document complex support tickets using ConnectWise, maintaining a customer-focused approach across calls, chat, and email. Handle escalated issues that require deeper technical insight. Network & Security: Conduct advanced troubleshooting for network issues (DNS, DHCP, VPN), support firewall configuration, and ensure secure and reliable connectivity across multiple locations. Windows & Virtual Server Management: Manage Windows environments and virtual server infrastructures, performing tasks like advanced file permissions management, Active Directory administration, and supporting enterprise-level configurations. Healthcare Application Support & Vendor Management: Act as a key liaison for EMR/EHR vendor management, ensuring quick issue resolution and minimizing downtime for critical healthcare applications. User Training & Technology Mentorship: Deliver training sessions for end users, focusing on advanced IT tasks and best practices, while mentoring them to increase tech confidence and productivity. Team Leadership & Knowledge Sharing: Collaborate with teammates and mentor junior technicians, sharing expertise and fostering a culture of continuous learning and technical growth. Executive IT Support: Provide direct, high-level support to executive and senior leadership, ensuring their technology needs are met promptly and professionally with a focus on maintaining business continuity and efficiency. Education & Experience Qualifications Minimum Education: High School Diploma or GED required. Certifications: CompTIA A+, Network+, Security+, Cisco, and Microsoft certifications preferred; relevant experience will be considered in lieu of specific certifications. Experience: 4+ years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP) environment is preferred. Healthcare IT Experience: Previous experience in Healthcare IT is REQUIRED, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance. Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus. Ambient AI experience or desire to learn a plus. Perks & Benefits Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well. 401K with Company Match: Start planning for your future with our competitive retirement savings plan. Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave. Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career. People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment. Thanks for your interest in Dedicated IT! Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.

Major Functions This position is a highly responsible position performing advanced technical work analyzing, developing, implementing, maintaining, and securing enterprise voice and data networks. Manages projects. Ensures compliance with standards and regulations. Researches, recommends, and determines adherence to adopted security frameworks. Mentors other Network Engineers. The position will initially be headquartered in DeLand. Headquarters are subject to change based upon the needs of the court. Work hours may include periodic weekends and holidays. Day travel to offices throughout the circuit will be required as needed. Illustrative Duties (NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.) * Identifies, monitors, diagnoses, and solves complex network problems. * Designs, manages, and maintains existing local area networks (LANs) and wide area networks (WANs). * Reviews and evaluates all relevant network technology; to include firmware, software, and hardware. * Maintain comprehensive network documentation, including diagrams, configurations, and operational procedures. * Implement and manage robust security measures, including firewalls, VPNs, IDS/IPS, and network segmentation to prevent unauthorized access and mitigate cyber threats. * Develop and enforce network security policies, ensuring they are integrated into network design and operations. * Research and recommend network bestpractices. * Ensure that critical systems and applications are always available through redundancy, load balancing, and failover solutions. * Serves as a liaison between network services and local, state, federal agencies, outside vendors, and contractors. * Knowledge of Cisco routers, switches, and firewalls. Minimum Requirements Any combination of related college education (computer science, mathematics, business, etc.) and/or experience totaling 8 years. Experience in Network, System Administration, and ensuring the security of IT resources is also required. Must possess a valid driver's license. Must obtain a valid Florida driver's license within 30 days of appointment and maintain thereafter. A comparable amount of education, training, or experience may be substituted for the minimum qualifications Knowledge, Skills & Abilities * All knowledge, skills, and abilities for a Network Engineer I or II, plus the following: * Knowledge of Cisco router and switch technology, TCP/IP, and IP-based routing protocols (RIP, EIGRP, OSPF, BGP). * Skilled in developing enterprise cyber-security strategic plans, including: Security Resiliency Backup Disaster recovery Routine maintenance. * Ability to identify, analyze, and resolve complex system and network threats and security issues. * Ability to engineer configuration templates for routers and switches. * Ability to design and implement remote site LAN and WAN circuits, routing, and switching. * Ability to troubleshoot core firewalls. * Ability to design and implement campus-wide Ethernet switching. * Ability to organize work on multiple tasks, establish priorities, and meet deadlines. * Ability to think logically and show attention to detail. * Ability to communicate effectively both orally and in writing. * Ability to establish and maintain effective working relationships * Ability to work under stressful conditions. ADA REQUIREMENTS: Physical Demands:Ability to see, hear, talk, reach. Ability to grasp, push, pull, lift, and carry up to 40 pounds. Finger dexterity. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle. Environmental Demands :Inside and occasional outside work. Mental Demands:Ability to read and comprehend technical and professional writing; including journals, instructions, layouts, schematics, memos, letters, procedures, and safety instructions. Ability to write reports, critiques, memos, letters, instructions and procedures. Ability to speak and write clearly and concisely. Ability to perform general mathematical functions. Ability to analyze data and develop conclusions. Ability to identify and resolve problems. Ability to think logically and show attention to detail.

Comerit is a global management consulting firm and market leader in Data Enablement, Cloud Migration, Intelligent Analytics, Enterprise Systems, and Information Technology. We partner with clients to integrate data and analytics capabilities of digital business platforms and ecosystems to support enterprise growth, speed, and agility. With a legacy in large scale SAP implementation services and consulting, we have scaled to become a major player in the Cloud space that spans from enterprise software development, multi -platform application services and development, data analytics solutions, to IT Solutions. Our project teams and resources are high level professionals that perform consulting services and development throughout our technology practices. Our client is searching for a Network Administrator as they are a Law Enforcement Agency for a 6 to 12 Month Contract Onsite in Deland, FL 32720. These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position: • Plans, directs and oversees the day -to -day operations and network infrastructure staff for the Client's Information Technology division. • Directs the overall Client's information technology activities to include network administration, technology infrastructure, and network security systems. • Manages Client's information technology staff including interviewing, selecting, making promotion recommendations, coaching, mentoring, training, evaluating, approving leave, drafting performance improvement plans, discipline, and establishing work priorities. • Project management of complex, technical projects including developing and managing formal project plans, assigning tasks and dates, ensuring milestones are met. • Develops, manages, monitors, reviews, documents, and reports on project plans, issues, and progress. • Manages the activities required for implementation of strategic plans as they relate to network technology infrastructure and security systems. • Oversees the development and implementation of Client's information technology policies and procedures, including those for network architecture, security, disaster recovery, incident response, standards, and service provision. • Provides input into the Client's information technology proposed budget and multi year operating and capital funding requirements for network and technology infrastructure systems to the IT Director; continually monitors and reports to the IT Director the status of information technology capital and operating expense funding and expenditures in the adopted budget as well as the status of any long -range technology -related capital improvement program (CIP) items. • Formulates and implements long and short -range goals and objectives for the network infrastructure systems and technologies utilized by the Client. • Reviews and analyzes the division for operational effectiveness; reports to the IT Director on any/all information technology plans, progress, issues, and recommendations. • Ensures network infrastructure is in full compliance with FBI, FDLE, CALEA, and other applicable security policies in regard to access, transmission, and storage of criminal justice and other protected information; participates and responds to applicable internal and external audits. • Directs feasibility studies for proposed automated information systems, including the research and evaluation of alternatives for the enhancement or re -engineering of existing systems. • Oversees hardware and software contract administration, including negotiation of contract provisions, reviewing contracts and MOU's, to ensure they meet or exceed CJIS, VSO GO's, and industry best practices for security. Interface with legal and purchasing departments. Manage contracts and vendors to ensure maximum returns and benefits to the agency. • Oversees and directs the design, management, and monitoring of the Client's technology infrastructure systems and network security. • Develops, monitors, analyzes and reports on the division performance benchmarks and measures for operational efficiencies, service quality, and customer satisfaction. • Stays abreast of new technologies, industry trends, the threat landscape, and best practices as it relates to networks and security and makes recommendations to the IT Director. • Leads development, review, testing, and updating of VSO IT disaster recovery and business continuity plans, and incident response plans. • Drafts Statement of Work (SOW) for network penetration testing parameters and metrics. • Develops and submits for review technology standards, policies, and procedures. • Establishes and maintains effective working relationships with chain of command, staff, other governmental agencies, industry representatives, and public and private agencies to exchange and coordinate information. • Serves as division representative on tasks forces, steering committees, regional committees, and ad hoc groups as assigned. • Represents the Client when dealing with vendors for hardware, software, and consulting services when appropriate. • May be assigned to other county locations based upon operational needs. • Must adhere to Federal, State, County, and Local laws and ordinances. • Responds to emergency situations. • Performs other duties as assigned. Requirements MINIMUM REQUIREMENTS: Bachelors' degree from an accredited college or university in Computer Science, Information Systems, Business Administration, Public Administration or related field AND four (4) years of progressively responsible experience in systems, network, applications, support and/or security administration to include two (2) years of supervisory experience managing complex information technology systems and staff. A comparable amount of education, training and experience may be substituted for the minimum requirements.ü Must be able to become FBI CJIS Level 4 certified within 30 days of hire. Must be able to become FBI CJIS Level 4 certified within 30 days of hire. Must possess and maintain a valid Florida driver's license at the time of hire. NOTE: A pre -employment skills test may be required. ***Selected candidate will be required to undergo an extensive criminal background process. *** KNOWLEDGE, SKILLS & ABILITIES: • Knowledge of network and security best practices for a geographically dispersed, enterprise level environment. • Knowledge of disaster recovery and incident response planning and best practices. • Knowledge of best practices for implementing a variety of networking and routing protocols including TCP/IP, OSPF, RIP, IGRP, DNS, and DHCP in a secure, geographically dispersed, enterprise level environment. • Knowledge of networking and security concepts, practices, issues, options, and methodologies with cloud -based networks. • Knowledge of local and wide area networking communications mediums for voice, data, and video networks. • Knowledge of computer and communication systems evaluation, selection and implementation practices. • Knowledge of research methodologies and mediums. • Knowledge of County, State and Federal laws, rules and regulations governing activities of the Client's information technology systems including FBI/FDLE CJIS requirements and be able to implement them effectively. • Knowledge of the operating characteristics, capabilities and limitations of computers, networks, security, communications systems, and related equipment. • Knowledge of the complexities of a full -service Information Technology operation in an enterprise level environment. • Skilled in project management of large, complex, technical projects. • Skilled in management and supervisory practices and procedures including hiring, training, motivating, mentoring, performance improvement, and discipline. • Skilled in creating technical statements of work (SOW), reviewing contracts for technical accuracy and completeness, and vendor management. • Able to perform all the aspects of network administration which include installing, configuring, modifying, maintaining, updating, upgrading, replacing, migrating, patching, optimizing, interfacing, troubleshooting, segmenting, integrating, virtualizing, clustering, protecting, securing, and documenting a variety of network and security infrastructure devices like firewalls, routers, switches, access points, network monitoring systems, cameras systems, and encryption devices that may be wired or wireless. • Ability to determine the root cause of network disruptions, downtime. • Able to plan, organize, coordinate and direct activities of a group of employees with technical and/or specialized skills. • Able to read, understand, analyze, troubleshoot, and determine improvements to network and technical diagrams and documentation. • Able to interact efficiently and effectively with others. • Able to administer and manage multiple technical programs and projects simultaneously. • Ability to write reports, business correspondence, job descriptions, and policies and procedures. • Able to communicate effectively, orally and in writing. Able to articulate technical or complex topics to technical and/or non -technical audiences. • Able to work under stressful conditions. • Must be able to relocate to other county locations based upon operational needs. • Must be able to become a minimum of FBI CJIS Level 4 certification within 14 days of employment. ADA REQUIREMENTS: Mental Demands: Ability to read and comprehend complex, technical and professional documents, diagrams, schematics, manuals, and journals, instructions, letters, financial reports, abstracts, memos, reports, budgets, and summaries. Ability to write detailed, complex letters, reports, summaries, agendas, memos and financial reports. Ability to perform general mathematical functions. Ability to analyze data and develop a conclusion. Ability to identify and resolve problems. Ability to speak publicly, extemporaneously and persuasively; conversant in theory and practices of discipline to laymen. Physical Demands: Sedentary work. Ability to see, talk, and demonstrate finger dexterity. Visual acuity (peripheral vision, depth perception) necessary to operate a motorized vehicle. Environmental Demands: Inside work.

We are seeking an Architectural Drafter to join our Technical Team in a fast-paced manufacturing company. This role requires a detail-oriented and organized individual who can develop standard product details and produce shop/installation drawings of Morin wall and roof metal panels in commercial, industrial, and architectural applications. This position requires close coordination with other departments to ensure our customers receive the highest level of customer service and support that drives and maintains the reputation of our company. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Understand Morin products and installation procedures as defined in the scope of work to provide customers with support. · Interpret information from internal order acknowledgement (products sold) and customer supplied structural and/or architectural plans. · Understand floor plan, elevations, and details per Morin shop drawings, architectural drawings and product standards. · Coordinate panel analysis with Morin engineering personnel. · Conduct quality checks on peer drawings, customer drawings, and bill of materials. · Review drawings to customer redline corrections as needed. · Understand bill of material (BOM) list in company format from final approved set of drawings. · Provide take-offs as read to verify material that will need to be ordered by customer service. · Interface with required internal and external project stakeholders. · Assist sales staff and customer service with current and future projects. · Assist architects and customers with new projects/project specific questions. · Create submittals for new projects. · Follow the Group Code of Conduct and Group Compliance Policy (applicable section 2.1-2.4) along with other applicable company policies. Required Skills/Abilities: · Proficient in computer-assisted design (CAD) and other design, data recording, and analyzation software is a plus. (Revit is an added benefit) · Ability to identify and solve complex problems. · Excellent verbal and written communication skills. · Ability to be both creative and analytical. · Extremely detail-oriented and accurate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exert up to 50 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time and working on a computer but may involve walking or standing for brief periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Travel: Occasional travel may occur for further training or to enhance customer relations. Required Education and Experience: · Architectural / Structural Associate's degree (or higher), technical degree or appropriate level of related experience. · Ability to read and interpret structural and architectural drawings · Previous experience required in pre-engineered metal building and/or architectural design. · Previous experience required in construction · Good communication and mathematical skills · Ability to meet deadlines with minimal supervision Position Type/Expected Hours: This is a full-time position. Typical hours of work are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 7:00a.m. to 4:00p.m. or as previously determined by the facility. 40 hours per week. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change with proper notice.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of AI Platform & Systems Engineer to join our Technology team. This role is located in Lake Mary, FL or Pittsburgh, PA In this role, you'll make an impact in the following ways: Provide hands-on operational support and incident management for GPU-based compute infrastructure across hybrid and on-prem environments. Deploy, monitor, and troubleshoot containerized AI workloads using Kubernetes, Docker, and GPU orchestration tools such as Run:AI, Volcano, or Kubeflow. Automate infrastructure processes and workload provisioning using Python, Bash, and configuration management tools. Maintain and scale training/inference workloads using GitOps tools like Helm, ArgoCD, and integrate with CI/CD pipelines (GitLab, Jenkins). To be successful in this role, we're seeking the following: Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred8-10 years of related experience required; experience in the securities or financial services industry is a plus. Experience with Linux administration (RHEL/Ubuntu), shell scripting, and system-level debugging. Proven experience running distributed systems in Kubernetes and containerized environments using Docker. Familiarity with GPU resource management, including NVIDIA GPU Operator and device plugin lifecycle. Experience with CI/CD workflows and infrastructure automation tools such as GitLab CI, Jenkins, Terraform, Helm, or Ansible. Knowledge of networking fundamentals and persistent storage systems. Exposure to cloud platforms (AWS, GCP, Azure) and hybrid GPU environments. Ability to read and support Python code focused on ML/AI pipeline integration. Strong analytical and troubleshooting skills with a collaborative mindset. Effective communication skills and proactive ownership of platform reliability and performance. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: America's Most Innovative Companies, Fortune, 2025 World's Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

The Systems and Network Administrator will serve as a technical subject matter expert and be responsible for the architecture, implementation, and maintenance of the school's backend infrastructure. This role ensures the security, stability, and efficiency of all networks, servers, and critical systems, providing a reliable digital foundation for teaching and learning across the school. Key Responsibilities: Network & Infrastructure Management Manage, troubleshoot, and deploy the entire network environment, including routers, switches (Extreme), and firewalls (SonicWALL). Oversee and troubleshoot all LAN and WAN issues to ensure consistent connectivity. Manage the campus-wide wireless environment (Extreme Access Points). Configure and maintain VLANs to segment and secure network traffic. Manage the school's phone system (Zultys). Maintain a detailed inventory of all network, Wi-Fi, and data center technology. Security & Access Control Maintain a safe and secure network environment through proactive monitoring and best practices. Manage the physical security infrastructure, including the security camera system (Avigilon) and the door access system. Establish and maintain all user profiles, directories, and security permissions, primarily through Active Directory. Systems & Data Management Manage and perform regular, verified backups of all critical school data to ensure business continuity. Provide technical assistance and back-end support to all school personnel as needed. Assist all outside vendors with network access and troubleshooting when they are on campus. Core Competencies & Qualifications Professional Skills Leadership & Decision-Making: Possess strong leadership skills with the ability to make critical decisions. Analytical & Problem-Solving: Exhibit excellent analytical skills to understand complex requirements and resolve issues efficiently. Communication: Ability to explain complex technical systems in simple, understandable terms to non-technical staff. Organization & Prioritization: Demonstrate excellent organizational and prioritization skills, with the flexibility to adapt plans and work within tight deadlines. Relational & Collaborative: A natural ability to build trust, rapport, and strong working relationships with colleagues. A true "people person." Customer Service Mindset: A patient and approachable demeanor with a desire to help others solve technical problems. You will be working with students, teachers, administrators, and parents. Technical Knowledge & Experience Technical Skills: Proficiency with Windows Server, Active Directory, Office 365 Admin, and network infrastructure (Firewalls, VLANs, Wi-Fi). Software and OS: Apple mac OS & Windows Operating Systems (Windows 10, Windows Server with Active Directory) Microsoft Office Suite & Google Workspace products Networking: Deep understanding of LAN, WAN, TCP/IP, VPN, DNS, DHCP, VLANs, routing, and switching. Experience with structured cabling, Ethernet, Fiber Optic, and wireless protocols. Hardware Support: Firewalls: SonicWALL Switches & Access Points: Extreme Networks Servers & PCs: Dell Apple Ecosystem: iPads, iMacs, MacBooks, Apple TVs Phone & Security Systems: Zultys, Avigilon Supplemental Functions: Drawing from one's calling, use their personal gifts and talents to further the Kingdom of God. Serve as a minister of the Gospel of Jesus to the school community and beyond, through actions, speech, and attitude. Perform other duties, as assigned. Required Personal Qualities: The employee shall: Be a mature believer and disciple-maker of Jesus Christ. Agree with and actively promote the school's Statement of Faith. Strive to model Christ in attitude, speech, and actions both in and out of school to students, parents and fellow employees. Agree with and adhere to the OCS Lifestyle Statement. Have the spiritual maturity, academic abilities, and personal leadership qualities to equip students to transform the world for Christ and His kingdom. Requirements Preferred Education Requirement: Bachelor's degree in IT/CS preferred; distinct relevant experience accepted in lieu of degree. Certification(s) Preferred: CompTIA Network+ or CCNA required (or willingness to obtain within 6 months). CompTIA Security+ preferred. Years of Experience: Minimum 3 years of experience in systems and network administration. Experience in an educational or non-profit setting is a plus.

Interested candidates based outside of the designated areas are welcome to apply, provided they have the indefinite right to work in the job location. We are unable to sponsor H-1B or other U.S. work visas for this role at this time. Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data - across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale. We've been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our industry. At Cohesity, we're encouraged to think big, and we take on dynamic goals that require innovative thinkers. Obsession with our customers keeps us humble and drives us to keep learning. Technical Support Engineer is a technical support role within the Cohesity support organization. The position is based in our local support centers located in Heathrow, FL, Roseville, MN or Santa Clara offices, where you will have the opportunity to work with other talented engineers to ensure that Cohesity customers receive the highest level of support possible. We are looking for passionate people who possess deep technical expertise as well as excellent communication and customer service skills to join our team! How you'll spend your time here: Work with Cohesity customers to provide a timely resolution to technical issues that they may encounter Use available tools to investigate and troubleshoot technical issues Record customer interactions, including investigation, troubleshooting, and the resolution of issues Work closely with Cohesity engineering and account management teams Demonstrate considerable judgment in selecting methods and techniques for obtaining solutions Provide the best experience possible for Cohesity customers Manage workload to ensure that all customer issues are resolved in a timely manner Assist in the development of comprehensive and reusable self-service solutions for future incidents Develop knowledge base article. We would love to talk to you if you have many of the following: Degree in Computer Science, Information Systems or related field & graduating in 2026 Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making. Troubleshooting & Problem-Solving - Ability to diagnose and resolve technical issues quickly. Operating Systems Knowledge - Familiarity with Windows, mac OS, Linux. Networking Basics - Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, routers, and switches. Basic Scripting & Automation (optional but valuable) - Knowledge of PowerShell, Bash, or Python. Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate's skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. Pay Range : $60,560.00-$75,700.00 The compensation noted above is based on an annualized hourly rate assuming normal full-time employment. Data Privacy Notice for Job Candidates: For information on personal data processing, please see our Privacy Policy. Equal Employment Opportunity Employer (EEOE) Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or ******************* for assistance. In-Office Expectations Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing. Interested candidates based outside of the designated areas are welcome to apply, provided they have the right to work in the job location.

OVERVIEW- IN-HOUSE (Lake Mary, FL) The Level 2 IT Managed Services Administrator is a hands-on, experienced technical role requiring real-world, production IT experience. This position is not entry-level. Candidates must have direct experience working in live client or enterprise environments performing advanced technical tasks such as configuring firewalls, deploying and managing servers, administering Microsoft environments, and troubleshooting complex infrastructure issues. This role is responsible for responding to alerts, tickets, phone calls, and emails; independently diagnosing and resolving higher-level technical issues; escalating appropriately; and ensuring accurate, real-time documentation. The Level 2 Administrator applies practical, mid-level systems and network administration expertise to solve real business-impacting problems across diverse client environments while maintaining high customer satisfaction. REQUIRED REAL-WORLD EXPERIENCE Candidates should be prepared to explain past configurations, decisions made, and problems solved-not just list technologies used. Candidates must be able to demonstrate hands-on experience in production environments, including: Configuring and troubleshooting firewalls (rules, NAT, VPNs, security policies). Installing and administering Windows Servers (AD, DNS, DHCP, GPOs, file services). Managing Microsoft 365 / Exchange / Azure tenants in real organizations. Supporting virtualized environments (VMware) beyond basic monitoring. Diagnosing complex authentication, networking, and server-related outages. KEY RESPONSIBILITIES- This role requires proven, hands-on experience performing advanced IT tasks in real production environments. Service & Support Respond to alerts, service tickets, phone calls, and emails as a Level 2 support resource. Analyze, troubleshoot, and resolve issues related to servers, networks, workstations, and peripherals. Escalate issues appropriately and provide thorough documentation for escalation resources. Maintain clear and professional communication with clients regarding issue status and next steps. Resolve issues efficiently while maintaining end-user confidence and satisfaction. Avoid spending more than 30-40 minutes on a ticket without escalation or additional direction. Systems & Network Administration (Hands-On) Configure, deploy, and manage firewalls, switches, VPNs, and wireless networks in live client environments. Install, configure, and maintain Windows-based servers, including Active Directory, Group Policy, DNS, DHCP, and file services. Administer and troubleshoot VMware virtualization environments. Perform Microsoft 365, Exchange, and Azure administration, including migrations and tenant management. Manage endpoint security, antivirus, and device compliance platforms. Troubleshoot complex network, server, and authentication issues across multi-site environments. Support and maintain third-party and line-of-business (LOB) applications. Projects & Deployments Set up, install, and configure new computer systems and peripherals. Complete new PC setup projects and mentor Tier 1 technicians on processes and procedures. Assist with new server and network projects in collaboration with System Engineers. Participate in project kickoff and close-out meetings. Complete projects within defined scope, timeline, and budget. Escalation & Collaboration Handle escalations from Tier 1 Help Desk technicians. Escalate incidents to IT Support Engineers when necessary. Follow up with Tier 1 technicians to review resolution steps and share troubleshooting approaches. Review resolutions for escalated tickets to continually expand technical knowledge. Documentation & Client Ownership Create, review, and update client documentation in real time. Ensure documentation is updated whenever devices, configurations, licenses, or renewals change. Serve as a primary technician for assigned clients, maintaining accurate and current documentation. Identify recurring issues and notify the team for review and long-term remediation. Collaborate with Client Manager to identify systems or equipment requiring updates or replacement. On-Call & Team Participation Participate in the on-call rotation, including nights, weekends, and holidays. Attend weekly technical and training meetings. Share relevant technical updates, trends, and client insights with the team. REQUIREMENTS Minimum of seven (7) years of IT administration experience. Ability to pass a background check. Valid driver's license with a good driving record. Flexibility for on-call and after-hours responsibilities. WHAT'S IN IT FOR YOU? Competitive compensation IRA with up to 3% company match Health, dental, and vision benefits Paid time off: 17 days in your first year Company outings and team events Office unlimited snacks Strong work/life balance with a focus on a 40-hour workweek Paid technology training and certifications Ongoing in-house training-learn something new in technology almost every day ABOUT KAPPA Kappa Computer Systems is a Managed Service Provider (MSP) based in Orlando, Florida, proudly serving clients since 1997. We deliver a comprehensive range of IT solutions including managed IT services, cybersecurity, cloud services, and enterprise support for small, mid-sized, and enterprise organizations. At Kappa, our employees are our most valued asset. We invest heavily in our team through strong benefits, continuous training, and clear growth opportunities. Winning Best Places to Work 5 years in a row, just ask our team! Our mission is simple: deliver exceptional IT service to every client, every time. We are known for our outstanding reputation and commitment to consistently excellent service. Follow us on Linked in: linkedin.com/company/kappa-computer-systems/

The go-to problem solver for technical issues across the organization playing a key role in keeping our people connected, productive, and secure. Serving as the first point of contact for IT issues, triaging Jira tickets, and escalating when needed. Meeting SLA deadlines while documenting every step of your work. Managing accounts in Active Directory (on-prem) and Microsoft 365. Troubleshooting desktops, laptops, printers/copiers, TVs, and office equipment. Setting up new hires with configured equipment, accounts, and access. Handling IT asset lifecycle: imaging, data preservation, re-deployment, and tracking via AssetTiger. Restoring files and systems from backup when requested. Assisting the Senior Network Administrator with IT projects and rollouts. Supporting various software suites (Windows OS, Microsoft Office, Adobe, Rockwell Automation tools, etc.). Participating in team meetings and strategy sessions with IT leadership and executives. Occasionally traveling to support other offices or departments. Helping safeguard company assets by monitoring for and reporting security issues. Reinforcing IT policies and procedures to keep systems secure and compliant. Requirements Required Skills & Qualities Hands-on experience with Microsoft 365 (SharePoint, Power Automate, Power BI, Exchange). Familiarity with Active Directory administration. A true customer service mentality-you're approachable, proactive, and patient. Strong troubleshooting and problem-solving skills. Willingness to ask for help when facing the unknown-especially around industrial equipment. Discretion and professionalism when handling sensitive information. Nice-to-Have Skills (bonus points) Experience with Cisco and Meraki networking. Exposure to Rockwell Automation software. Familiarity with ClickUp and Jira Service Management.