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  • Technical ITS Field Technician (Kalamazoo)

    Wavetronix LLC 3.6company rating

    Information technology consultant job in Kalamazoo, MI

    Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. There will be about 65% travel for this region. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: * Exhibit Wavetronix core values: * People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward * Growth Mindset: works to constantly improve processes and improve personally * Innovation Driven: has ability to solve problems * Master installation and configuration of Wavetronix core products * Demonstrate and troubleshoot Wavetronix products * Build positive relationships with customers * Be self‐motivated and enjoy working on and with teams * Have clear written and verbal communication skills * Be intrinsically motivated and enjoy working with the customer * Able to work flexible shifts and to adapt workflow to changing project schedules * Have previous field service experience in traffic signal/ITS cabinets * Provide technical training (typically up to 10 people) on products as needed either in the field or in office * Have the ability to give technical presentations * Review plans and design Wavetronix products into projects * Conduct technical site surveys * Provide service and customer support both in the field and over the phone * Help manage all on site installation/configuration of products * Diagnose errors or technical problems and determine proper solutions * Document processes and produce timely and detailed trip reports * Cooperate with the team and share information across the organization * Comprehend customer requirements and make appropriate recommendations * Keep track of current projects and support cases in CRM * Have a basic understanding of networking * Be excited about personal development and eager to engage in development training * Travel as required within and between territories. * Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives * Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment * Able to effectively use mobile tools and applications * Have a positive relationship with Wavetronix customers * Able to understand and effectively communicate technical procedures and processes to customer * Comprehend customer requirements and make appropriate recommendations to the client * Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones * Master installation and configuration of Wavetronix products * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products * Learn intersection and controller cabinet basic operation * Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.
    $36k-62k yearly est. 2d ago
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  • Tier 2 IT Technician - Grand Rapids MI

    Applied Innovation 3.6company rating

    Information technology consultant job in Grand Rapids, MI

    Job DescriptionApplied Innovation is seeking a detail oriented, self-motivated individual to assist in the day-to-day operations of serving clients in our Managed Network Services department as a Tier 2 Onsite IT Technician. The Tier 2 Onsite IT Technician will report directly to the Applied Innovation IT Service Manager and will physically work out of the Grand Rapids, Michigan office located at 5555 Glenwood Hills Pkwy SE, Grand Rapids, MI 49512. This is a Monday to Friday position from 8 AM - 5 PM. There is a rotating on-call schedule once training is complete about 2-3 times per year. Essential Duties and Responsibilities: Installing and supporting customers' IT environments including user workstations, servers, and other infrastructure devices. Troubleshooting, resolving, or escalating client technical issues as needed Updating client documentation in document retention system Recommending procedure modifications and improvements Answering customer phone calls as needed Providing guidance and support to Tier 1 IT Technicians Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following: Windows PC, Mac, and server operating system environments Possess working knowledge of Microsoft Office tools including Office 365, Outlook, Excel, and Word Microsoft 365 Management Active directory administration, On-premise Exchange, Web content filtering, Anti-virus tools, DNS and DHCP, wired and wireless network connectivity, server administration, and network storage devices Cloud VOIP Systems Excellent customer service skills are essential Must be dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously Ability to quickly learn, understand, and manage new systems related to information technology High degree of flexibility and problem solving. Cisco Meraki, experience preferred ConnectWise Suite, experience highly preferred Requirements Include: Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field preferred. Three or more years' experience in an IT related role One of the following certifications is required: A+ Certification NET+ Certification Microsoft Certified Professional (MCP) Cisco Certified Network Associate (CCNA) Server Plus Other IT related certification Our full benefits program includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, opportunity for advancement, and an onsite fitness center. Powered by JazzHR RlsWKFEMYU
    $55k-101k yearly est. 8d ago
  • Data Center IT Technician

    Wesco 4.6company rating

    Information technology consultant job in Grand Rapids, MI

    Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector. The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting. **Responsibilities** + Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. + Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. + Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. + Rack and stack customer equipment. + Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). + Conduct carrier circuit maintenance. + Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. + Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. + Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). + Maintain detailed written records of all work activity. + Escalate SRs that require additional information. + Determine work priorities from the ticketing queue and ensures adherence to all commit times. + May perform other duties as assigned. **Qualifications** + High school degree or equivalent. + 2+ years of related work experience with server builds in a production data center environment. + Ability to lift up to 50 lbs throughout the day. + Ability to read installation drawings (Visio drawings/spreadsheets). + Knowledge of cable limitations to daily work (distance limitations, etc.). + Basic understanding of Unix / Windows booting process, commands, and system command language. + Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. + Experience with troubleshooting all circuits with carriers. + Ability to work days/nights/weekends/holidays, if needed and/or required. + Strong communication skills. + Proficient in MS Office and Outlook preferred. + One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required. At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $26k-59k yearly est. 34d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Grand Rapids, MI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-78k yearly est. 31d ago
  • Desktop support

    Artech Information System 4.8company rating

    Information technology consultant job in Kalamazoo, MI

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Break/fix support. IMAC, data migration, pc refresh. · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************
    $40k-52k yearly est. 2d ago
  • IT Lead, BC Dynamics/Administrator

    Boyd Corporation 4.4company rating

    Information technology consultant job in Grand Rapids, MI

    IT Lead, BC Dynamics Administrator Boyd Corporation is looking for an experienced IT Lead and Administrator for its Microsoft Dynamics 365 Business Central ERP system. They will be a servant leader for the Microsoft Dynamics 365 Business Central team and work with and through an international team of IT resources and consultants. This person will be responsible for maintaining and extending the functionality of our Microsoft Dynamics 365 Business Central ERP instance. The Microsoft Dynamics 365 Business Central Lead Analyst's role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The Microsoft Dynamics 365 Business Central Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of Microsoft Dynamics 365 Business Central system investments. Essential Job Responsibilities * Mentor, coach and assist other Dynamics Analysts with Dynamics systems and processes * Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. * Lead design sessions in improving Microsoft Dynamics 365 Business Central usage for the purpose of enhancing business processes, operations, and information process flow. * Serve as primary systems administrator for the Microsoft Dynamics 365 Business Central ERP system. * Update/coordinate system configuration changes to enable new processes. * Collaborate in the planning, design, development, and deployment of changes and enhancements to the Microsoft Dynamics 365 Business Central system. * Prepare and deliver reports, recommendations, or alternatives that help address business needs from the ERP system. * Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. * Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. * Provide Microsoft Dynamics 365 Business Central orientation and training to end users. * Perform other duties as assigned. Required Qualifications * Minimum of a Bachelor Degree in Computer Science, MIS or equivalent with 5-7 years of related experience. * Extensive experience with the Microsoft Dynamics 365 Business Central ERP system. * Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. * Experience in discrete manufacturing environment preferred. * Demonstrated project management skills. * Travel may be required for business purposes. If so, the employee must have a valid driver's license issued by the state / country in which they work and a satisfactory driving record. * Demonstrated analytical, written and oral communication skills. * Ability to work well under pressure. Preferred Skills and Experience * Strong attention to detail with a focus on quality at all times. * Strong verbal and written communication skills. * Good analytical and decision-making skills * Strong organization and time management skills with the ability to prioritize work based on business needs. * Ability to define problems, collect data, establish facts, and draw valid conclusions, to prioritize and work in a multi-tasked environment * Ability to work under time constraints with changing priorities under minimal supervision. * Must be able to follow directions and work in a team environment. * Knowledge of common techniques for material handling * Previous manufacturing experience Company Overview Boyd is the world's leading innovator in sustainable engineered material and thermal solutions that make our customers' products better, safer, faster, and more reliable. We develop and combine technologies to solve ambitious performance targets in our customers' most critical applications. By implementing technologies and material science in novel ways to seal, protect, cool, and interface, Boyd has continually redefined the possible and championed customer success for over 90 years. Additional Information This document is intended to describe the general content of, and requirements for performing this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Boyd is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disabilities age, sexual orientation, marital or veteran status, or any other legally protected status. Location: Grand Rapids, Gaffney, Elkhart All Job Posting Locations (Location) Elkhart, Grand Rapids Remote Type On-Site EEO Statement Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $60k-79k yearly est. 57d ago
  • IT Manufacturing Technician

    Pomeroy It Solutions Sales Company, Inc. 4.6company rating

    Information technology consultant job in Kalamazoo, MI

    The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1
    $40k-85k yearly est. 1d ago
  • IT Manufacturing Technician

    Nri3Pl

    Information technology consultant job in Kalamazoo, MI

    The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1
    $41k-79k yearly est. 1d ago
  • Lead IT System Administrator

    Mountain Top Talent 3.8company rating

    Information technology consultant job in Grand Rapids, MI

    General Information: Clearance Required: Secret (or higher), or ability to obtain Job Type: Full-time Travel: Travel 10% of the time to customer sites and Jovian HQ. Position Summary: We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution. Key Responsibilities: IT Infrastructure Management: Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services. Cloud Administration: Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup/recovery, etc.). Office 365 Administration: Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services. User Support & Troubleshooting: Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction. Systems Monitoring & Security: Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data. Project Leadership: Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations. Documentation & Policies: Develop and maintain IT policies, technical documentation, and standard operating procedures. Team Coordination: Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations. Vendor Management: Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement. Basic Qualifications: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience). 5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role. Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking). Strong proficiency in Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive, Intune). Experience with Windows Server environments, Active Directory, Group Policy, and identity management. Knowledge of networking concepts (DNS, DHCP, VPN, firewalls, load balancers). Strong troubleshooting and problem-solving skills. Excellent communication and leadership skills. Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. Preferred Qualifications/Skills: Experience with Linux Server environments. Knowledge of PowerShell scripting for automation. Familiarity with backup solutions and disaster recovery planning. Knowledge of Endpoint Privilege Management. Knowledge of Remote Support. Understanding of cybersecurity principles and compliance frameworks. Work Environment: Fast-paced, collaborative environment with opportunities to work on diverse IT projects. May require occasional after-hours or weekend work during critical updates or incidents. Why Join Us: Work on high-impact DoD programs supporting national defense and mission readiness. Engage with cutting-edge technologies across air, ground, and joint service domains. Be part of a collaborative and innovative team working at the intersection of technology and mission success. Competitive compensation, professional development, and growth opportunities in a secure, high-tech environment.
    $59k-79k yearly est. 60d+ ago
  • IT Infrastructure & Systems Administrator

    2024

    Information technology consultant job in Rockford, MI

    Essential Duties and Responsibilities: Implement technical projects in alignment with organizational goals with a heavy focus on using current technology to streamline processes. Ensure operational integrity of technology by maintaining high availability, business continuity, system performance, and addressing hardware degradation. Provide support to the IT service organization through addressing requests and incidents assigned. Develop and demonstrate customer service skills and relationship management with customers, end users, and vendors. Create documentation for user knowledgebases, internal process and procedures, and formal policies. Assist in providing network and remote connectivity hardware/software support. Establish and maintain file sharing, access privileges, and monitor usage to ensure security of data Develop and implement automation through scripting and other technologies. Manage software deployments and updates. Develop, execute, and track the performance of security measures to protect the organization's data, network infrastructure and computer systems. Owns infrastructure and platforms, including server, network, cloud, and database environments Maintains ERP Operations, such as backups/restores, integrity/performance monitoring, environment maintenance, and cross-system integrations. Perform additional responsibilities as required. Skills/Experience Required: Minimum 3-5 years of experience in systems administration or systems engineering within an enterprise environment. Proven experience supporting and optimizing ERP systems (INFOR, SAP, Oracle, or equivalent). Proficiency in Windows Server and/or Linux administration, including virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Hands-on experience with cybersecurity frameworks, endpoint protection, MFA, and vulnerability management tools. Working knowledge of database (SQL Server, Progress OpenEdge, or similar). Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and configuration management. Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with system monitoring tools and logging platforms. Ability to troubleshoot complex technical issues across infrastructure, applications, and databases. Strong analytical thinking, documentation, and time management skills. Effective communication skills with both technical and non-technical stakeholders. Education Requirements: Bachelor's degree in computer science, computer engineering, mathematics or similar is required, but equivalent in experience will be considered. Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be regularly required to talk or listen, stand, walk, sit, stoop, crawl and use hands to finger, handle, or feel objects, tools or controls. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to operate in mentally and physically stressful situations. Prolonged sitting, typing and lifting up to 20 pounds. BYRNE ELECTRICAL SPECIALISTS is an equal opportunity employer.
    $58k-81k yearly est. 60d+ ago
  • IT Support Technician

    Celia Corporation

    Information technology consultant job in Sparta, MI

    Job Description Key Responsibilities Respond to end user support requests. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices. Assist with configuration and troubleshooting of Hyper-V virtual machines. Install, configure, and maintain operating systems, applications, and peripheral equipment. Assist with user Active Directory/Microsoft 365/Entra ID account management, including password resets and access permissions. Setup and configuration of Cisco desk phones and Webex app. Utilize ConnectWise RMM tools for monitoring and remote support. Maintain accurate documentation in IT Glue. Provide basic training and guidance to end-users on IT systems and best practices. Maintain inventory of PC's, laptops, and printers. Support IT projects, including system upgrades and deployments. Preferred Qualifications Education: Associate degree in IT, Computer Science, or related field (or equivalent experience). Experience: 1-2 years in a technical support or help desk role preferred. Skills: Strong knowledge of Windows 11, MacOS a plus. Familiarity with networking concepts (TCP/IP, DNS, DHCP). Experience with Microsoft 365/Office/Entra ID and Active Directory. Experience using Connectwise RMM tools. Excellent troubleshooting and problem-solving skills. Ability to work independently Strong communication and customer service abilities. Preferred Certifications CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate Work Environment Office-based onsite in Sparta, MI Travel between companies in Sparta, MI required May require lifting and moving IT equipment (up to 50 lbs).
    $37k-63k yearly est. 16d ago
  • IT Intern

    Mary Free Bed Orthotics and Prosthetics

    Information technology consultant job in Grand Rapids, MI

    IT InternJob Description Job Title: Information Technology Intern Department: Information Technology Reporting Relationship: Help Desk Supervisor Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff and community. A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Diversity, Equity, and Inclusion. Our Commitment to providing an inclusive environment for patients, families, staff, and community. Summary: This position supports the day-to-day operational needs of the Mary Free Bed IT Department as well as provides support to project-based tasks. This will give the intern gainful experience and knowledge in the workings of an enterprise IT environment. Essential Job Responsibilities: Provide support to IT staff and leadership for the following functions: Assisting in the installation and/or maintenance of physical networking infrastructure Analyzing existing processes and recommending solutions that will bring added efficiency Assisting with the management of IT asset inventory and supporting hardware deployment projects Supporting project management functions Validating IT solutions/project deliverables Creating and maintaining technology documentation for internal and external audiences Other duties as assigned Essential Qualifications (Knowledge, Education, and Training Requirements): Completed coursework in information technology Student should be a junior or senior level student at an accredited college. Proficiency with Microsoft Office, including Word, Excel and Outlook. Effective, verbal and written communication skills. Ability to express complex technical concepts effectively, both verbally and in writing to technical and non-technical audiences. The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback. Physical Demands: Able to exert up to 35 pounds of force occasionally (up to 1/3 of the time) Able to lift, carry, push, pull, up to 35 pounds occasionally Able to sit for extended periods (1/3 to 2/3 of the time), but may involve brief periods of time walking or standing Able to use keyboard frequently (1/3 to 2/3 of the time) Customer Service Responsibilities: Demonstrates excellent customer service and standards of behavior as well as encourages, coaches and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Commitment to Diversity, Equity and Inclusion Embrace Diversity, Equity and Inclusion, by: Treating everyone with dignity and respect Opening more doors to opportunities for underrepresented cultures Growing talent and people Evaluating and eliminating disparities Taking action against injustices, bias and racism Honoring our differences and how to collaborate Educating staff, patients and the communities we care for Restoring Hope and Freedom, together Responsibilities in Quality Improvement: Contributes by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Reporting Relationship: Varies depending on role Work Schedule 20-40 hours per week for a 10-12 week period. Actual hours and duration of internship will be determined at the time of position being awarded. This is a 12 week unpaid internship. The internship focus is on providing education and on-the-job training, and not actual employment. This training is considered a benefit for the intern, not Mary Free Bed Rehabilitation Hospital. The intern position is not a replacement for regular staff and the intern should not expect to be entitled to a job once training is complete. A monthly stipend may be offered and is intended to cover basic needs, such as lodging, meals and transportation. This internship will promote learning for specific learning goals related to managing risk in health care administration as noted in intern essential functions above. All Interns are supervised. Interns are required to work a certain number of hours but intern supervisor will work with each intern to be sure the hours do not conflict with academic participation in classes. Each Intern will receive a formal evaluation midway and at end of internship time period in relation to each interns specific learning goals. Mary Free Bed may work with each interns academic institution to determine academic credit that can be earned, but that is not a requirement. Mary Free Bed Rehabilitation Hospital reserves the right determine that requirements for complying with academic requirements for internship credit are beyond what the supervisor or department can reasonably provide. All interns are expected to follow all policies and procedures of Mary Free Bed Rehabilitation Hospital. Failure to follow Mary Free Bed Rehabilitation Hospital policies and procedures can lead to disciplinary action up to and including termination of the internship. If an intern is terminated the stipend may be reduced by proration to the date of termination.
    $27k-37k yearly est. Auto-Apply 9d ago
  • Labside Computing IT Analyst

    Eurofins Horti

    Information technology consultant job in Kalamazoo, MI

    The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. If you're looking for a rewarding career, apply with us today! Job Description Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages. Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met. Creates/updates problem tracking records. Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained. Configures and monitors backup and recovery software for all complex and critical systems. Builds various testing and monitoring utilities using Powershell and command line scripting. Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues. Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution. Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies. Adhere to all GxP compliance requirements and provides technical input for department SOP development. Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware. Qualifications Required Qualifications: Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software. 3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment. Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software. Able to navigate and make modifications to the Windows Registry. Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ). Has working knowledge of the principles and concepts of lab PC and peripheral hardware support. Highly competent in TCP/IP wired and wireless network fundamentals. Excellent problem-solving skills and attention to detail. Ability to shift work and focus with little notice when priorities change. Ability to prioritize work with little supervision and is able to multi-task. Ability to work independently and as part of a multidisciplinary team. Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members. Excellent communication skills to interact with internal teams and external vendors. Ability to understand and consistently follow safety protocols and standard operating procedures. Ability to travel up to 5% of the time. Ability to lift heavy equipment up to 50 lbs. Desired Qualifications: Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems. Experience installing and maintaining GxP-validated systems. Can work in loosely defined-problem-solving situations within own work group/team and external departments. Additional Information Position is first-shift, full time, Monday-Friday with overtime as needed. #LI-EB1 Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
    $67k-93k yearly est. 2d ago
  • Labside Computing IT Analyst

    Eurofins USA PSS Insourcing Solutions

    Information technology consultant job in Kalamazoo, MI

    The work we do at Eurofins matters, and so do our employees. At Eurofins, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. If you're looking for a rewarding career, apply with us today! Job Description Works independently and within a cross functional highly collaborative team environment to provide advanced support and troubleshooting on a wide range of laboratory instrument-associated software packages. Troubleshoots hardware and software issues, installs and configures new equipment, instrument-related software applications and version updates while ensuring both vendor and company-internal computer operating standards are met. Creates/updates problem tracking records. Monitors the installation of operating system and application security patches. Ensures security configurations are met and properly maintained. Configures and monitors backup and recovery software for all complex and critical systems. Builds various testing and monitoring utilities using Powershell and command line scripting. Sustains strong relationships with scientists and instrument support engineers to track, understand and resolve their technical issues. Drives ownership of user issues: monitors progress and keeps user informed of resolution through final solution. Assist scientific personnel with the evaluation and implementation of new/adjacent laboratory technologies. Adhere to all GxP compliance requirements and provides technical input for department SOP development. Adhere to safety protocols, regulatory requirements, and standard operating procedures related to working in laboratory settings and the care and maintenance of computing and networking hardware. Qualifications Required Qualifications: Bachelor's degree (or equivalent experience) in computer science or a bachelor's degree (or equivalent experience) in chemistry, biochemistry, biology, physics or related discipline with an associated educational or employment-based skillset in computer hardware and software. 3-5 years or equivalent of advanced IT support work experience in a highly complex R&D environment. Experience in following standard PC build processes for new and/or restorative installations of PC systems using disk imaging software. Able to navigate and make modifications to the Windows Registry. Knows instrumentation hardware and communication standards (e.g. NI-488.2 and NI-DAQ). Has working knowledge of the principles and concepts of lab PC and peripheral hardware support. Highly competent in TCP/IP wired and wireless network fundamentals. Excellent problem-solving skills and attention to detail. Ability to shift work and focus with little notice when priorities change. Ability to prioritize work with little supervision and is able to multi-task. Ability to work independently and as part of a multidisciplinary team. Strong desire and commitment to provide excellent support to scientific and lab operations personnel and other internal team members. Excellent communication skills to interact with internal teams and external vendors. Ability to understand and consistently follow safety protocols and standard operating procedures. Ability to travel up to 5% of the time. Ability to lift heavy equipment up to 50 lbs. Desired Qualifications: Advanced technical knowledge with hands on experience supporting several types of lab instrumentation software platforms, including but not limited to LC/MS systems, DNA analysis, digital microscopes, UV plate readers, HVAC and robotic/automation systems. Experience installing and maintaining GxP-validated systems. Can work in loosely defined-problem-solving situations within own work group/team and external departments. Additional Information Position is first-shift, full time, Monday-Friday with overtime as needed. #LI-EB1 Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.
    $67k-93k yearly est. 17d ago
  • Information Technology Intern - Veterinary Medicine R&D & Commercial Genetics

    Zoetis 4.9company rating

    Information technology consultant job in Kalamazoo, MI

    Kalamazoo - Downtown Portage Street Role Description: Zoetis is seeking a highly motivated individual to intern with our dynamic Information Technology team, supporting both Veterinary Medicine Research & Development (R&D) and Commercial Genetics. This opportunity will immerse you in the intersection of IT and animal health innovation, exposing you to real-world projects in data management, digital product development, analytics, and scientific informatics. You'll collaborate with scientists, engineers, business professionals, and our customers to help advance veterinary research and genetics digital products through technology. Responsibilities: Active rotation in operations and engineering projects Agile and Waterfall project delivery Rapid response end user support Use case interpretation and design Formulation and presentation of data metrics Active participation as part of a team of information technology professionals Education and Experience: Studying Full Stack Development, Data Engineering, Data Science with a focus on Veterinary Medicine and/or Genetics or related field, 3rd and 4th year preferred. Familiarity and experience with software development & design Ability to interpret and explain IT issues in very simple non-IT terminology Effective meeting skills, presentation skills, and the ability to learn quickly in a rapidly evolving environment Ability to build working relationships within an organization and between organizations Ability to clearly and effectively relay key information to management levels Ability to provide concise and “to the point” informative reports Previous intern experience or work-related experience is desirable Knowledge, Skills, Ability Requirements: High level of integrity and strong ethical values Strong can-do attitude Comfortable with public speaking Programming language skills, i.e., Python, JavaScript, etc. Query language skills, i.e., SQL, KQL, etc. Basic knowledge of system design Basic knowledge of data engineering Working knowledge of Azure Working knowledge of Data Bricks Curiosity in determining and understanding how things work Artificial intelligence (AI) / Large Language Models (LLM), a plus Graphic design, HTML, CSS, PowerBI, Tableau a plus The following hourly pay rates reflect the anticipated base pay for this position: If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour If the selected candidate is a student pursuing an Undergraduate-level degree: $22.00 per hour If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area): Student pursuing an Associate-level degree: $17.00 per hour Student pursuing an Undergraduate-level degree: $24.20 per hour Student pursing a Graduate-level degree: $36.40 per hour Student pursuing a Doctorate-level degree: $40.30 per hour Zoetis is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
    $16-40.3 hourly Auto-Apply 22d ago
  • Summer Cook It Up Instructor

    YMCA of Greater Grand Rapids 3.5company rating

    Information technology consultant job in Grand Rapids, MI

    Job DescriptionDescription: NOW HIRING FOR SUMMER 2026! This position will support each of our Summer Day Camp sites. Access to reliable transportation is required. The Cook It Up Program Instructor is responsible for the day-to-day implementation of the Cook It Up Program. Instructors must stay current with nutrition, wellness, and personal well-being trends; and must be highly motivated, engaging, and flexible. This position requires face-to-face interaction with community members (primarily youth), delivery. This is a seasonal position that runs from early June through mid August. Day camp programming operates Monday - Friday, 7:00am-6:00pm. Staff shifts vary. PRINCIPAL ACTIVITIES Preparing recipe ingredients and executing food demonstrations Organizing inventory and practicing safe and sanitary food handling methods. Execution of evaluation plan consistent with program policies and procedures Maintains a system to record mandatory grant documentation such as receipts, time logs and expense forms Cross-collaborates with other YMCA departments and community partners Initiates and maintains partnerships with community organizations that support the mission and work of the Community Outreach department Implements the Cook It Up curriculum at program sites Communicates necessary information to site coordinators and program director Weekly submission of shopping list to Food Specialist Properly transitions students between activities during programming Maintains adequate rosters for each program and makes periodic reports to director Oversees accuracy of data collection and attendance tracking Administers program evaluations as necessary Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association. COMPENSATION $17.09 - $21.36 ; Seasonal, Non-Exempt (up to 25 hours/week) BENEFITS Free YMCA Individual Membership - Enjoy full access to facilities. Retirement Savings - 12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan. Paid Sick Time - Earn paid sick leave so you can focus on feeling your best when it matters most. Professional Growth - Access to ongoing training, development programs, and career advancement opportunities. Employee Assistance Program (EAP) - Free, confidential resources and counseling for you and your family. Requirements: QUALIFICATIONS: B.S. degree preferred in culinary, education, and nutrition or related field. This position requires excellent organizational, interpersonal, communication and computer skills. The ability to work independently or as part of team; Experience in licensed kitchen and culinary programming is preferred. ServesSafe certification is preferred. Past supervision of K- 5th, 6th-8th or high school age group experience preferred. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. Must have reliable transportation. CERTIFICATES, LICENSES, REGISTRATION Cardiopulmonary Resuscitation (CPR) (required) First Aid Certification required within the first 60 days AED-Oxygen Certification required within the first 60 days Blood Borne Pathogen training DHS clearance Fingerprinting State of Michigan criminal background clearance (ICHAT) WORK ENVIRONMENT AND PHYSICAL DEMANDS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. TRAVEL: 80% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.
    $44k-56k yearly est. 5d ago
  • IT Support Technician

    Talent Strategy

    Information technology consultant job in Caledonia, MI

    Job Description Printer Support Technician Compensation: $43,000 annual salary + $750/month car & phone stipend ($52,000 guaranteed pay, plus additional bonus opportunities) About the Role We are seeking a skilled Printer Support Technician to join our field service team. This role involves supporting, maintaining, and troubleshooting multifunction printers (MFPs) and printers for business clients across West Michigan. The right candidate will bring both technical knowledge and a strong customer-first mindset to ensure an excellent client experience. Responsibilities Daily Provide professional, timely, and courteous on-site support to business clients. Perform complete proactive service calls, ensuring devices run at peak performance. Troubleshoot hardware and software issues related to printers, MFPs, and connected environments. Maintain accurate tool and parts inventory within assigned car stock. Weekly Meet and maintain service performance metrics and reporting requirements. Monthly Audit and maintain car stock accuracy with less than 5% variation. Equipment & Tools HP, Xerox Computer/networking knowledge required for troubleshooting connectivity. Use of manufacturer support portals, diagnostic tools, and bonus incentive programs. What Makes You a Strong Fit Technical mindset with eagerness to learn and adapt. Ability to confidently troubleshoot both hardware and software issues. Comfortable working independently in the field and communicating with both customers and manufacturer tech support. Strong interpersonal skills-cordial, friendly, and professional under pressure. Requirements Experience: At least 2 years in a technical role (printer/MFP experience preferred), or mechanically inclined with a strong willingness to learn. Travel: Must have valid driver's license, a working vehicle and ability to travel daily across West Michigan. #TECH123 By providing your mobile number, you consent to receive text messages from Talent Strategy regarding your job application, interviews, and employment updates. Standard messaging rates may apply. Consent is voluntary and is not required to apply. You can opt out anytime by replying STOP or contacting us directly. View our Privacy Policy at **************************************
    $43k-52k yearly 23d ago
  • Network Analyst

    Kalamazoo Valley Community College 4.3company rating

    Information technology consultant job in Kalamazoo, MI

    Are you looking for a way to apply your computer networking skills in a dynamic and creative environment? Would you like to be part of an organization whose mission is to provide educational and enrichment opportunities to the people of Kalamazoo? If so, then Kalamazoo Valley Community College may have the perfect full-time opportunity for you. About Us Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, MI. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive. We offer a superior work environment where we seek to support employees' ambitions and their desire to achieve and maintain a healthy work/life balance. We also offer numerous benefits, including the following: * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Generous paid time off (vacation, sick, business) * Paid holidays * State retirement plan or alternative pension options * Paid tuition for Kalamazoo Valley courses * Use of onsite fitness center and swimming pool About the Opportunity Kalamazoo Valley is seeking a full-time Network Analyst to serve as a member of our Information Technology department. We are looking for a motivated individual who is technologically proficient, enjoys learning and is able to effectively communicate with customers, vendors and other employees. This position works as part of the team that provides the management and operation for the physical layer of the college's network at all campuses. Characteristic Duties and Responsibilities * This position works as part of the team that provides the management and operation for the physical layer of the Kalamazoo Valley network at all campuses; Texas Township Campus, The Groves, Arcadia Commons Campus, and Bronson Healthy Living Campus. This includes the network core, distribution and edge switches, virtual servers, recording servers, wireless access points, storage area network and phone systems. Manage the intercampus communications and connection to the Internet by working with communication vendors who supply Kalamazoo Valley's connectivity. Manage the backup of all Kalamazoo Valley operational data including offsite storage, cloud services and disaster recovery. * Manage IT security for Kalamazoo Valley including firewalls, Intrusion Protection, AntiVirus, Spam Filtering, ACLs, and VPN connections. Responsible for account creation and management. Apply required server patches and firmware updates. Work with college departments to ensure HIPAA, FERPA, PCI and Federal Financial Aid compliances are achieved. * Provide support for Public Safety that includes connection to Law Enforcement Information Network, fingerprinting system, eCitation for patrol car laptops, wireless in-car dash cam recording cameras. Install and maintain the video surveillance system cameras and recording servers at all Kalamazoo Valley sites. * Manage the college telecommunications systems including a centralized phone switch at Texas Township Campus with 3 remote shelf systems located at Anna Whitten Hall, The Groves and the Culinary and Allied Health building. Manage the voicemail, automated call distribution and extension creation for all Kalamazoo Valley sites. Manage the call reporting software. Work with Kalamazoo Valley Department of Public Safety to maintain security phones and elevator phone devices. * Support the administrative systems and applications - Banner, DegreeWorks, AdAstra, Mainsaver, Talisma, Document Imaging, Bookstore and Johnson Controls. Provide new employee orientations. Respond to helpdesk requests for students, faculty and staff. Participate in new student orientations. Skills and Knowledge Needed * Skills in diagnosing and correcting network, telecommunications, software and hardware problems. * Skill in providing a high level of customer service. * Skills in training and assisting others. * Skills in oral and written communication. * Skills in maintaining inventory and records. Minimum Qualifications: Appropriate education, training, and experience are requirements. An example of this would include an Associate Degree in computer information systems or a related field and one year of related work experience. Preferred Qualifications and Experience: * At least 3 years of experience in systems/network administration is preferred. * A Bachelor's degree in a related field is preferred. * Experience in the administration and support of a Learning Management System . Physical Demands: Bending, stooping, and occasional moving and lifting of computer hardware up to 50 pounds. Work Hours: Core business hours: Monday through Friday 8:00 a.m. - 5:00 p.m. Occasionally work scheduled maintenance periods during non-work hours (10:00 p.m. - 5:00 a.m.) may be required. Posting Date 12/10/2025 Closing Date: Special Instructions to Applicants: * Please apply online at jobs.kvcc.edu * Position will remain open until filled, however, priority will be given to applications received by January 4, 2026 EEO Statement As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive.Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.
    $56k-65k yearly est. 41d ago
  • Data Center IT Technician

    Wesco Distribution 4.6company rating

    Information technology consultant job in Grand Rapids, MI

    Ascent, now part of Wesco, is a leading provider of mission-critical facility solutions across North America. With deep expertise in data center development, engineering, and operations, Ascent supports thousands of sites for top-tier clients, delivering reliable performance and innovative technology. As part of the Wesco family, Ascent continues to set the standard for safety, service, and operational excellence in the critical infrastructure sector. The Data Center IT Technician is responsible for installing, testing, and maintaining a wide range of network and IT infrastructure within a data center environment. This includes fiber, coax, and copper cabling, as well as racking and configuring servers, switches, routers, and power distribution units. The Data Center IT Technician performs advanced troubleshooting, circuit testing, and custom installations while ensuring adherence to quality standards and customer requirements. This role requires strong technical skills, attention to detail, and the ability to manage priorities in a fast-paced, mission-critical setting. Responsibilities Run fiber and coax cross connects and follows proper termination techniques per company established processes and procedures. Perform Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations. Deploy cabinet rack mount PDU's. Install cable management systems to include wire managers and patch panels. Rack and stack customer equipment. Install and test cross connect circuits (switched, multiplexed, T1, DS3, OC3-48, Eth, GigE, 10Gig etc.). Conduct carrier circuit maintenance. Troubleshoot switched / multiplexed / media converted circuits; escalates to, and works with Networking Group, as needed. Install circuits requiring advanced fiber terminations. Conduct carrier circuit testing. Work with IT Lead or customer to troubleshoot issues. May require console to device and perform basic config (DRAC, iLO). Maintain detailed written records of all work activity. Escalate SRs that require additional information. Determine work priorities from the ticketing queue and ensures adherence to all commit times. May perform other duties as assigned. Qualifications High school degree or equivalent. 2+ years of related work experience with server builds in a production data center environment. Ability to lift up to 50 lbs throughout the day. Ability to read installation drawings (Visio drawings/spreadsheets). Knowledge of cable limitations to daily work (distance limitations, etc.). Basic understanding of Unix / Windows booting process, commands, and system command language. Ability to troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects. Experience with troubleshooting all circuits with carriers. Ability to work days/nights/weekends/holidays, if needed and/or required. Strong communication skills. Proficient in MS Office and Outlook preferred. One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, BICSI Level II Fiber, FOA - CFOT, Comp-TIA A, Comp TIA Network+. The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime. The environment demands a high attention to detail and strong problem-solving skills to manage and troubleshoot critical equipment during regular operation and in emergency situations. Lifting up to 50 lbs, regular bending, stooping, climbing and long periods of walking / standing will be required.
    $26k-59k yearly est. Auto-Apply 34d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology consultant job in Muskegon, MI

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $56k-78k yearly est. 14d ago

Learn more about information technology consultant jobs

How much does an information technology consultant earn in Grand Rapids, MI?

The average information technology consultant in Grand Rapids, MI earns between $56,000 and $101,000 annually. This compares to the national average information technology consultant range of $62,000 to $115,000.

Average information technology consultant salary in Grand Rapids, MI

$75,000
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