Information technology internship jobs in Sandy, UT

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. This is a full-time, onsite position. Benefits include Health, Dental Vision and 401k. Pay starts at $20.50 per hour Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provides support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent of 2-4 years of relevant experience Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired May require additional customer-specific certifications or training as required Skills: Excellence in communication and customer-facing skills Strong oral, written and interpersonal skills Ability to follow instructions and processes with minimal instruction Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair kit Additional requirements may exist if offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines. This position is open to all US citizens at least 18 years of age.

Product Support Technician Success Profile *This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers. * Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. * Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. * Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs. * Desktop and mobile phone system support, troubleshoot phone related problems and setup new users. * Performs other related duties as assigned. * May be required to occasionally work after hours and weekends. Qualifications * Associates degree in Computer Science or related work experience. * Must have experience with direct user support in a large, networked environment. * Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus. * Experience setting up, configuring and maintaining accounts in Microsoft 365. * Possess a basic understanding of how Teams phone systems work and how to troubleshoot. * Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc). * Must have valid license and good driving record. * Type a minimum of 30 wpm. * Must have good written and oral communication skills. * Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities. * Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others. * Occasionally lift 50 lbs. * Previous technical training preferred. * Vendor certifications (A+, MCSE, CCNA, etc.) preferred Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program. EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide. The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team. If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area. Equal Opportunity Employer Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws. Please reach out to [email protected] with any questions.

The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers. * Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. * Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. * Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs. * Desktop and mobile phone system support, troubleshoot phone related problems and setup new users. * Performs other related duties as assigned. * May be required to occasionally work after hours and weekends. Qualifications * Associates degree in Computer Science or related work experience. * Must have experience with direct user support in a large, networked environment. * Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus. * Experience setting up, configuring and maintaining accounts in Microsoft 365. * Possess a basic understanding of how Teams phone systems work and how to troubleshoot. * Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc). * Must have valid license and good driving record. * Type a minimum of 30 wpm. * Must have good written and oral communication skills. * Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities. * Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others. * Occasionally lift 50 lbs. * Previous technical training preferred. * Vendor certifications (A+, MCSE, CCNA, etc.) preferred Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program. EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Layton Construction is a privately held national general contractor, delivering predictable outcomes in commercial construction since 1953. Headquartered in Salt Lake City, Utah, Layton operates from 16 strategic offices across the United States, employing more than 1,500 construction professionals who serve diverse markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential. Founded on the core values of honesty, unity, safety, and quality, Layton has built a reputation for excellence in complex project delivery while maintaining strong partnerships with clients, architects, and trade partners nationwide. The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com.

We are seeking a motivated, talented college senior or a first-year master's student to join our team. Unlike typical internships that focus solely on ticket closing, this role focuses on proactive IT operations. While you will assist with help desk and device setup, your primary focus will be on improving the configuration, automation, and security posture of our Microsoft and Google environments. This is not a summer-only position. It is a long-term, paid internship designed to transition you from academia to a professional career in IT or Cybersecurity. You will work alongside experienced professionals in a collaborative environment, using real-world tools to protect organizational data. Key Responsibilities Security Monitoring: Design and implement monitoring tools using Microsoft technologies, DAX, and Python to identify security concerns proactively. Environment Configuration: Audit and improve security settings within Google Workspace and Microsoft 365 tenants. Data Visualization: Develop dashboards (Power BI) and reports to visualize security metrics, trends, and anomalies. IT Support: Provide Tier 1 help desk support for internal users, including hardware/software troubleshooting and first-time device setup for new hires. Documentation: Document processes, tools, and security monitoring workflows to build a lasting knowledge base. Skill Development: Engage in self-driven learning to enhance skills in cybersecurity, scripting (Python/PowerShell), and automation. * Education: Currently enrolled as a Senior in an undergraduate program OR First-Year Master's student in Information Systems, Computer Science, Cybersecurity, or a related field. Juniors with work experience or certifications will also be considered. * Availability: Must be able to work 16-20 hours a week on-site in Springville, Utah. * Technical Basics: Basic ability to troubleshoot IT issues (Windows/Mac) and a strong understanding of programming concepts. * Python: Functional understanding of Python with a willingness to learn more for automation purposes. * Soft Skills: Self-motivated to solve undefined problems; a team player who communicates clearly. * Preferred Skills (Bonus Points) * Familiarity with data modeling languages (DAX) or Power BI. * Experience with scripting for automation (Python, PowerShell, or Google Apps Script). * Familiarity with Microsoft Security tools (Defender, Sentinel) or Google Admin Console. * Strong interest in pursuing security certifications (e.g., CompTIA Security+, SSCP, CISSP). What We Offer * Real Career Pathway: A 12-18 month engagement with a strong possibility of a full-time job offer upon graduation. * Mentorship: Direct guidance from experienced Data and IT professionals. * Impact: The opportunity to build tools and scripts that will actually be used to secure the organization. * Flexibility: A schedule that accommodates your university classes.

IT Tech needs 4+ years experience IT Tech requires: 2 year degree or equivalent experience A+ certification or equivalent work experience in Depot/Workstation support SCCM OSD, Imaging, or similar desktop imaging technology. Troubleshoot and diagnose device issues for laptops, desktops, and tablets. Active Directory experience. Problem solving and troubleshooting abilities Excellent communication, documentation, and written skills Experience with XenMobile or other Mobile management software a plus. Experience using Office 365 suite IT Tech duties: Asset Reporting to include Inventory, Shipping, Returns, Orders, Repairs, etc. Work Order and ticket handling. Maintain queues, communicate, fulfill. Cycle counts of Depot inventory (devices and peripherals) Pack and ship devices and kits (devices + peripherals) to end users; involves lifting and moving PCs, large monitors, etc. Troubleshoot software or hardware issues. Repair and maintain desktops, laptops, and other hardware in the environment, including reimaging and internal component replacements. Manage and track devices sent to 3rd parties for repair. Order parts as needed PC and Apple Mac set up and support experience. iPad and Tablet setup, OS updates, and wiping of the device.

Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing! * Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role * Work Schedule: * This position must be filled by a local candidate * * This position will be M-F, 8 hours days / 1:00 pm to 9:00 pm * This position will start onsite at Headquarters, and then move to hybrid if desired. * Start date for this position will be approximately January 5, 2026 based upon HR onboarding tasks. Benefits * Paid Vacation Time and Paid Sick Time and Paid Holidays * 401k 6% match with immediate vesting * Nationwide Medical Insurance plans and coverage (Medical, Dental/Orthodontia, Vision) * Teladoc * HSA company match * 3 Medical plan options including a Low Deductible PPO Medical Plan Offering * Employee Assistance Program * Engaged Employee Resource Groups * Outstanding Learning and Career Development Opportunities Pay Range: The estimated salary range for this position is $24.48 to $35.48 hourly. Actual pay may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for incentive compensation. Knowledge, Skills and Abilities: * Experience using case/work order management tools (ITSM, Atlassian, Dynatrace/Dataset, PagerDuty, etc.) * Experience with maintaining and usage of observability tools in order to create visibility with Sorenson Stakeholders. * Limited working proficiency in Windows/Linux/MAC OS * Support platform operations of Sorenson systems, deployments, and incident management. * Proactively monitor all assets for any issues, performance deficiencies, and system irregularities. * Maintaining new and existing site infrastructure with Sorenson's asset management platforms. * Troubleshoot and investigate systems in AWS, Azure and other environments. * Work cross-functionally with IT and engineering teams to help enhance existing applications. * Assist in pilot testing new cloud and on-premises deployments. * Provide excellent customer service by rapidly responding to incoming alerts, calls and emails. * Use keen attention to detail to document issues in incident management, problem and change management. * Perform additional responsibilities as assigned, including testing and handling day to day NOC workflow. * Excellent written and oral communication skills. * Team player mentality, with a willingness to assist and team others on the team. * Proven track record of successful problem-solving skills with a strong sense of ownership and urgency * Must be available to work a flexible schedule, including weekends, overnights and holidays, according to business need. * Ability to guide/lead incidents from beginning to resolution, including post-mortem and corrective action. * Able to manage time effectively. * Detail oriented and be able to document incidents and escalations. * Able to work effectively in a high-stress environment. * Must be process oriented, and highly organized. * Ability to communicate effectively in English through reading, writing, speaking and listening. Working Conditions and Physical Requirements * Able to stand or sit for a long period of time in an office environment. * Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components. * Regular and predictable attendance required. * Positive attitude, team player, good interpersonal communication skills and able to work across company departments. Included Duties: * Provide monitoring of Sorenson production systems and networks: * Monitor network infrastructure, servers, applications, and services to detect and diagnose issues. * Respond promptly to alerts and escalations generated by monitoring systems. * Familiarity with multiple technology stacks Windows, Linux, Database, Cloud, Identity and access management systems. Incident Management: * Log, track, and manage incidents using incident management tools. * Collaborate with cross-functional teams to troubleshoot and resolve technical issues in a timely manner. * Familiarity with Major Incident, Problem management, ITIL processes. Troubleshooting: * Conduct thorough analysis of network, server, and application problems, aiming for quick resolution. * Identify root causes of incidents and recommend appropriate solutions. Proactive Maintenance: * Perform routine system checks, maintenance tasks, and updates to ensure optimal system performance. * Implement preventive measures to minimize future incidents. Documentation: * Maintain accurate and up-to-date documentation of incidents, solutions, and troubleshooting procedures. * Contribute to the NOC knowledge base for continuous improvement. Communication: * Provide clear and concise communication to technical teams, stakeholders, and end-users regarding incident status and resolution. Emergency Response: * Participate in on-call rotations and provide support during critical incidents and outages. * Collaborate with other NOC team members to manage and resolve emergencies effectively. Process Improvement: * Identify opportunities for improving NOC processes, tools, and workflows. * Propose and implement enhancements to increase efficiency and service quality. Continuous Learning: * Stay up to date with new technologies, industry trends, and best practices in network operations. * Provide front line NOC support response for Sorenson production systems. Company Summary Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. Equal Employment Opportunity: Sorenson Communications is an Equal Opportunity, Affirmative Action Employer.

Job Description Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Managed IT Installation Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! What makes Les Olson different? Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do. "Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families. We offer: Paid Time Off Sick Days Paid Holidays 401k match + Pension Full Medical, Dental & Vision + HSA Mental health care coverage Life Insurance Local Volunteer Opportunities What you'd do Our dream candidate can listen to and understand our customers' needs and creatively solve their problems involving the software and hardware products we offer. This candidate communicates well with customers, using language they can understand in a patient, friendly and approachable manner. In fact, customers ask to work with them and rave about them behind their back. The candidate is able to install customer desktop and networking hardware, such as laptops, keyboards, physical servers, firewalls, network switches, and can configure new workstations for customers based on their needs. This person has advanced computer skills, and maybe even some fancy certifications (an A+ cert would sure be swell, but isn't required). What else you'll need: Self-management skills, including the ability to meet deadlines Ability to prioritize multiple tasks Ability to work safely, independently, quickly, and efficiently while following instructions Team worker willing to do what it takes to get the job done Eagerness to learn Good record-keeping skills and attention to detail Ability to lift 50- 100 lbs. Ability to show up on time looking professional Valid driver's license & Clean driving record Willing and able to take & pass drug test 18+ years of age Job Type : Full-time, mostly M-F 8:00am-5:00pm Check out our website: **************** Job Posted by ApplicantPro

Full-time Description The IT Operations Technician supports Lagoon's technology systems and infrastructure in accordance with Company policies and procedures. This position is responsible for assisting with daily IT operations, monitoring systems, and providing technical support to ensure reliable and secure technology performance throughout the Park. The role works collaboratively with other team members to maintain the systems that keep Lagoon's operations running smoothly and efficiently for both employees and guests. Essential Functions of the Job • Monitor, maintain, and support Lagoon's core IT systems, servers, and network infrastructure. • Provide technical support for computer hardware, software, printers, and peripheral devices. • Install, configure, and troubleshoot operating systems, enterprise applications, and network connections. • Manage user accounts, permissions, and access controls within Active Directory and related systems. • Assist with deployment, configuration, and maintenance of cloud environments (Microsoft 365, Azure, AWS). • Support cybersecurity measures, including endpoint protection, patch management, and incident response. • Maintain accurate documentation of procedures, incidents, and system changes. • Collaborate with vendors, contractors, and other departments to resolve technical issues and support technology projects. • Assist in maintaining communication systems including telephony, cabling, cameras, and alarm systems. • Participate in after-hours or on-call rotation to provide support for critical systems or emergencies. Requirements Required Qualifications/Abilities • Must be at least 18 years of age • Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. • Minimum of two (2) years of experience in IT support or systems operations. • Proficiency with Windows and mac OS environments. • Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN. • Strong troubleshooting, problem-solving, and analytical skills. • Excellent communication and documentation abilities. • Availability to work varied schedules including weekends, evenings, and holidays as required, especially during Lagoon's operating season. Preferred Qualifications: • Professional certifications such as CompTIA A+, Network+, or Microsoft MCSA. • Experience with virtualization platforms (VMware, Hyper-V) and cloud services (Azure, AWS). • Familiarity with scripting or automation tools (PowerShell, Bash, Python). • Exposure to ITIL practices and ticketing systems such as Jira or ServiceNow. Working Conditions • This position requires working in an environment that includes exposure to high noise levels, bright/flashing light or darkened areas, fog or haze, large crowds, and other factors typical to an amusement park setting. • This position will perform essential job duties across a variety of indoor and outdoor locations, including offices, technical workspaces, and attraction areas. Outdoor responsibilities may include exposure to changing weather conditions such as heat, cold, wind, dust, noise, rain, snow, and direct sunlight. Physical Requirements The physical demands described below must be met to successfully perform the essential job responsibilities: Able to regularly use hands and fingers. • Must be able to use fingers, hands, arms, and legs to reach, operate equipment, climb stairs, and perform routine inspections. • Able to sit, stand, walk, crouch, kneel, and stoop for the duration of a shift up to eight (8) hours. • Able to regularly lift and/or move up to fifty (50) pounds and up to one hundred (100) pounds assisted. • Able to move, install, or transport computer and networking equipment which may require pushing, pulling, bending, and lifting. • Able to walk quickly to and from job locations up to one (1) mile distance. • Must have sufficient hearing and visual acuity to observe equipment, alarms, and Lagoon guests. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Internship Opportunity: Software Team Department: BCI Neuralace - Software Duration: 3 Months - 6 Months (Possible Contract Extension) Our Mission Blackrock Neurotech is 100% focused on improving human lives through neuroscience research and technology. The passion and dedication behind this mission has nurtured a dynamic, enjoyable and fulfilling corporate environment in which learning, and growth are commonplace. We operate in an innovative field that requires our staff to meet the highest standards. Every step of the way, we encourage one another by providing continuous motivation and promoting a healthy work environment. Community Contributions Not only are Blackrock's employees committed to improving lives through their work, but many also strive to improve the community by volunteering in their spare time. Our efforts vary from donating blood and feeding the hungry to volunteering at the Utah Food Bank. We also value community education -teaching science labs to children, coaching sports teams, and teaching first aid courses. We take pride in our employee's extracurricular activities that contribute to the betterment of local communities. Disclosure In order to provide a safe and productive work environment, all offers of employment at Blackrock Neurotech are contingent upon a thorough background check. A criminal history will not automatically disqualify a candidate from an offer of employment. About Neuralace Neuralace is advancing the future of brain-computer interface (BCI) technology through innovation, precision, and purpose. We're growing a team dedicated to developing groundbreaking neurotech solutions that bridge the gap between science and real-world impact. About the Internship The BCI Software team engineers the robust platforms that bring brain-computer interface (BCI) technology to life in clinics and labs. From data acquisition tools to real-time control interfaces, our software engineers and system designers create scalable, user-focused applications that connect groundbreaking research to everyday use. Clean architecture, agile development, and a culture of practical innovation are important qualities in our team. Technical Skills * Proficiency in modern programming languages (Python, C++, JavaScript, or similar) * Experience with full-stack or backend development (e.g., REST APIs, databases) * Knowledge of real-time systems, concurrency, or embedded development * Familiarity with version control (Git) and CI/CD practices Analytical Abilities * Strong debugging and performance optimization skills * Ability to translate research requirements into reliable software architectures * Comfort writing clean, maintainable, and well-documented code Personal Qualities * Team-oriented with strong communication skills * Passion for user-focused design and practical innovation * Agility in a fast-paced, multidisciplinary environment Internship Benefits * Public transportation pass reimbursement (up to $100/month) * Company swag * Company-sponsored events * Company-sponsored intern social events * 12 company-paid holidays * 3 paid sick days * Employee recognition program * Weekly catered lunches * Fully stocked kitchen with snacks and drinks

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. Duties and Responsibilities Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers. Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. Exercises sound professional judgement in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem. Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs. Desktop and mobile phone system support, troubleshoot phone related problems and setup new users. Performs other related duties as assigned. May be required to occasionally work after hours and weekends. Qualifications Associates degree in Computer Science or related work experience. Must have experience with direct user support in a large, networked environment. Must have experience installing and maintaining Windows 10 and Windows 11. Experience maintaining Windows Server 2016 and higher is a plus. Experience setting up, configuring and maintaining accounts in Microsoft 365. Possess a basic understanding of how Teams phone systems work and how to troubleshoot. Must have a thorough understanding of basic networking principles (TCP/IP, wiring, etc). Must have valid license and good driving record. Type a minimum of 30 wpm. Must have good written and oral communication skills. Integrity: Maintains the normal standards of ethics, conduct and organizational policies in job-related activities. Is able to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing threat of harm to self or others. Occasionally lift 50 lbs. Previous technical training preferred. Vendor certifications (A+, MCSE, CCNA, etc.) preferred Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, 401(k) retirement plan with employer match, Life & AD&D Insurance, Long-term Disability Insurance, Short-term Disability Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Home & Auto Insurance, Family Support, Pre-tax Paid Parking/Public Transportation, Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt, Time Away Benefits, 8 Paid Holidays, Group Legal, Employee Stock Purchase Plan, Identity Theft Protection, Group Legal, Pet Insurance, Employee Assistance Program. EEO Statement: Layton Construction is an equal opportunity employer. We evaluate qualified employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Job Description Information Technology Onboarding Specialist Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. Les Olson Company does "I.T. the LOC Way": with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on! What we want: We're looking for an onboarding specialist who loves networking and computing to join our IT team. The ideal candidate is seeking a chance to grow their career in IT and is eager to learn about new technologies and gain new skills. Our dream candidate loves working as part of a team. The candidate wants a job where two days never look the same, and each day is filled with exciting challenges. We're searching for someone who will be the initial point of contact between customers and the company, providing enthusiastic tech help delivered in a friendly and approachable way. The ideal candidate keeps careful track of deadlines, carefully manages onboarding projects from start to finish, and makes sure the customer is thrilled with the outcome. Who we are: Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community. We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day. We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do. We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives. Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us! What we offer: Paid Time Off Sick Days Paid Holidays 401k match + Pension Work-life Balance Full Medical, Dental & Vision + HSA Life Insurance Local Volunteer Opportunities What you'll do: Manage new client onboarding from beginning to end Communicate clearly in technical or non-technical verbiage as the situation or audience requires Understand client needs, processes and goals Assist clients via email, text, phone and remote support session Identify ways to improve client experiences Be a great team member and problem solver Deliver a world-class client experience Required Qualifications and Expectations Basic knowledge of routing and switching, troubleshooting of both technologies Proficiency with popular software from vendors such as Microsoft, Adobe, Salesforce, Intuit, etc. Basic knowledge of Active Directory Fundamental firewall knowledge - SSL VPN creation, user accounts, etc. Ability to build a desktop from components Basic knowledge of Group Policy Solid customer service abilities including telephone skills Ability to develop and maintain collaborative relations among all levels of an organization Ability to prioritize responsibilities and to operate with changing priorities Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations Ability to demonstrate accuracy and thoroughness, apply feedback to improve performance, and monitor own work to ensure quality Self-starter with follow-through Current high-level industry recognized certifications are not required, but are a plus Ability to show up on time and looking professional Ability to pass to random drug tests and a background check Must have a current and valid driver's license and a clean driving record, as well as reliable transportation to travel to customer locations Hours: 8am-5pm, M-F, with possibility for overtime and on-call opportunities Job Posted by ApplicantPro

Computer Science Internship Wavetronix, the global leader in radar-based vehicle detection technologies, is looking to you to be one of our four Computer Science Interns for its LIFE (Learning and Innovation Focused Engineering) Internship program. The LIFE Internship Program is a competitive program designed to challenge future engineers to develop and create a prototype project. As an Intern, you will positively contribute in a high functioning team environment. This isn't your older brother's or sister's internship experience. During the course of this program, you will participate in activities and advantages designed to foster teamwork and personal growth. These activities, in addition to the unique and challenging projects will include interpersonal/self-help development courses, a rocket launch activity, regular team lunches, and exposure to the insights from experienced professionals in the industry. You will also participate in projects focused on real-world challenges that Wavetronix strives to solve. Required qualifications: Students who will have completed most of the junior year core classes in their Computer Science program before summer 2025 Students who have programmed in a “C” based language. Perks Here are just some of the perks that will be applicable to you as a LIFE Intern: Breakfast and lunch provided 5 onsite restaurants Onsite fitness trainers and physical therapist Massage therapist onsite weekly Chiropractor onsite monthly UTA pass and shuttle for work use Leadership courses Festivals for employees and their families About Wavetronix Wavetronix' purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply. Wavetronix is an affirmative action equal opportunity employer.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military