Information technology technician jobs in Brooklyn Park, MN - 866 jobs

We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you! Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills. Compensation: $22 - $26 hourly rate Benefits include: Medical and Prescription Drug with a Company Vision Program Dental A generous PTO program Paid Parental Leave Gym Reimbursement Program and Company Paid Wellness Coach Online Virtual Care Company Paid Life Insurance for Employee, Spouse, Children Company Paid Long and Short-Term Disability Company Paid Employee Assistance Program Flexible Spending Account Education/Tuition Reimbursement Program 401(K) - Company Match 100% up to 4% Bereavement Leave Volunteer Time Off Program Holiday Pay Employee Water Program - Free Water Referral Bonus Daily Pay Onsite wellness coaching and physical therapy Responsibilities include: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Handle Tier 1 helpdesk escalations through a ticketing system Follow up on outstanding requests and ensure timely resolution Create accounts and configure hardware as part of on-boarding process Manage and monitor internal assets to ensure accurate inventory records Support administration of phone system Support audio and video equipment in conference rooms Write training manuals as needed Other duties may be added and/or assigned as needed Qualifications and Skills: Windows 10 and 11, Office 365 Active Directory maintenance and user support Window based device such as laptops, workstations, printers, scanners, etc. Mobile devices (iOS, Android) Client PC connectivity - Ethernet, TCP/IP and VPN File server knowledge Microsoft certifications a plus Strong customer service and troubleshooting skills Ability to communicate technical information, both verbal and written, to a wide range of end-users 2 years+ experience working in a Microsoft Windows environment

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job Responsibilities Help Desk Support and Management Provides timely and professional technical support via phone, email, ticketing system, and in-person for desktop, laptop, mobile devices, and peripherals. Manages and supports Microsoft Intune for device enrollment, configuration, application deployment, compliance policies, and mobile device management (MDM). Offers hands-on support for handheld/mobile devices, Android and iOS (smartphones, tablets, scanners, etc.), including setup, troubleshooting, and OS/app updates. Diagnoses and resolves hardware, software, network, and printer issues. Assists with user account management in Active Directory, Office 365, and other enterprise systems. Document incidents, resolutions, and procedures in the ticketing system. Participate in an on-call for after-hours support. Collaborate with senior IT staff on projects, system upgrades, and process improvements. Maintain inventory of IT equipment and software licenses.

IT Technical Support Specialist Company The All Energy Solar team is smart, dedicated to our customers, open minded, and fun. We are composed of the renewable energy industry's best talent. Our projects vary from small residential systems to large scale commercial projects. If you are ready to join a rapidly growing company with opportunities for upward mobility, we encourage you to apply with All Energy Solar. Description The IT Technical Support Specialist is responsible for providing reliable, responsive technical support to end users across all departments and locations. This role serves as the primary point of contact for day-to-day IT needs, ensuring employees have consistent access to the hardware, software, network connectivity, and telecommunications tools required to perform their work effectively. The position supports both in-office and remote users and plays a critical role in minimizing downtime and maintaining a stable, secure technology environment. Additionally, the IT Technical Support Specialist focuses on desktop and endpoint support, user account administration, network and VOIP troubleshooting, and adherence to established technology standards. This role contributes to IT projects and operational improvements while collaborating with internal teams and vendors as needed. Success in this position requires strong troubleshooting abilities, clear communication with non-technical users, and the ability to work independently while delivering a high level of customer service and technical reliability. Responsibilities & Essential Functions End-User Technology Support & Service Delivery * User Support: Provide responsive in-person support for on-site users and remote support for work-from-home and satellite office employees via phone, remote tools, and ticketing systems. * Incident Resolution: Diagnose, troubleshoot, and resolve hardware, software, network connectivity, and peripheral issues in a timely and customer-focused manner. * Help Desk Operations: Configure, manage, and maintain a Help Desk ticketing system, ensuring accurate documentation, prioritization, and resolution tracking. * Technical Guidance: Provide clear technical instructions and recommendations to non-technical users, escalating issues when appropriate. Hardware, Software, & Endpoint Management * Technology Assessment: Analyze desktop and endpoint computing needs across departments and make recommendations for appropriate hardware and software solutions. * Standards Definition: Establish and maintain company standards for desktop hardware, operating systems, and approved software. * System Deployment: Install, configure, and maintain desktop and laptop hardware, operating systems, applications, peripherals, printers, and related equipment. * Lifecycle Maintenance: Perform system updates, patches, upgrades, and replacements to ensure performance, security, and compatibility with business needs. Network & Telecommunications Support * Network Troubleshooting: Support and diagnose network-related issues, including DHCP, DNS, gateways, and local connectivity problems. * Wiring & Ports: Manage network ports, support wiring from endpoint devices to network ports, and maintain wiring closets. * Remote Connectivity: Provide network support for home-based workers, including Wi-Fi configuration, router troubleshooting, ISP coordination, and best-practice guidance. * VOIP Administration: Support VOIP telephone systems, including adds, changes, phone trees, call groups, and troubleshooting. * Mobile Device Management: Support and manage Android and Apple phones and tablets including data plans and equipment upgrades and purchases Systems Administration & Access Management * User Administration: Administer user accounts, permissions, and access for platforms such as Google Workspace, NetSuite, Salesforce, Blueink, and other approved systems. * Security & Access Controls: Follow established IT policies for account provisioning, deprovisioning, and system access management. * Vendor & Contractor Coordination: May serve as a technical point of contact for vendors or contractors performing IT-related work. Project Support & Collaboration * IT Project Participation: Participate in or lead IT infrastructure and end-user technology projects as assigned. * Cross-Team Coordination: Collaborate with internal teams to support technology initiatives while maintaining alignment with established systems and platforms. * Process Awareness: Apply ITIL principles and best practices when managing incidents, requests, and changes. Performance Success Indicators * Issue Resolution: Timely resolution of help desk tickets with high user satisfaction. * System Reliability: Minimal downtime related to desktop hardware, endpoint systems, and network access. * Standards Compliance: Consistent adherence to approved hardware, software, and access standards. * Documentation Quality: Accurate and complete ticket documentation and system records. Other Duties * Other duties and tasks as assigned by management. * Contribute to a positive and inclusive work environment. * Exemplify All Energy Solar core values (Safety First, Dependability, Do the Right Thing, and Want to Win). Skills/Qualifications Experience * 2+ years of experience supporting a variety of hardware, software, networked systems, or related field preferred, or an equivalent combination of education and relevant work experience considered. * Previous Help Desk or IT service experience. Technical Proficiency * Proficient in Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software (preferred). * Proficiency in CRM, ERP, and other related software. Salesforce, NetSuite, and RF Smart experience (preferred). * Experience with PC and laptop hardware installation, maintenance, and troubleshooting. * Proficiency with Windows, Android, and iOS operating systems. * Working knowledge of desktop networking concepts and technologies. * Experience supporting printers, peripherals, and VOIP systems. * Familiarity with Help Desk ticketing systems and ITIL-based service processes (preferred). * A+ certification or similar IT certification (preferred). Core Skills * Ability to analyze system data and build reporting to support operational and financial decision-making. * Ability to manage multiple system initiatives and competing priorities. * Strong interpersonal and communication skills for cross-functional collaboration. * Ability to work tactfully and effectively with leaders across departments. * Ability to clearly communicate through multiple channels with internal teams. * Ability to translate complex processes into clear SOPs and training materials. * Able to work under pressure, prioritize work, and meet deadlines. * Comfortable working in a dynamic work environment with changing priorities. * Proactive and solution-oriented demeanor. * Excellent organizational skills and attention to detail. * Ability to manage time effectively and work independently with minimal supervision. * Detail oriented. * Ability to thrive in an independent role. Physical Requirements * Prolonged periods sitting at a desk and working on a computer (frequent). * Must be able to lift up to 15 pounds at times (frequent). * Ability to type at least 40 words per minute (frequent). * Must be able to access and navigate each department at the organization's facilities. Compensation & Benefits * This is a full-time exempt salaried position with an expected base annual salary range $70,000 - $80,000 (Depending on Qualifications & Experience). * Hybrid: This position is eligible to work a combination of in-office work at AES headquarters (St. Paul, MN) and remote/work from home eligibility: (*Note: this is subject to change by management based on company and business needs, may or may not be eligible until 90+ days of employment/training period completion, will be determined and agreed on by management and employee, and contingent upon employees being in good standing). * Schedule: Monday - Friday, 8:00 AM - 5:00 PM (company core hours). This position and the working schedule offers flexibility and may require additional hours outside of normal working hours including but not limited to mornings, evenings, and weekends. * PTO accrual per hour will be .03847, up to 80 hours annually (120 hours annually after year 1). * 6 paid holidays + 1 floating holiday. * Dental + vision insurance (free for individual). * Health insurance (free individual option). * 401K with company match (eligible after 90 days, age 21+). * Discretionary Profit Sharing Bonus based on company performance. * Free employee assistance plan. * Much more! Apply Please include a resume with your application. We can't wait to hear from you! Equal Employment Opportunity Statement All Energy Solar is an equal employment opportunity (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location that we facilitate. All Energy Solar is a proud promoter of employment opportunities to our Military and Veterans.

Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US. At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Job Description: The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line. They are expected to gather information and utilize web and product spec materials to guide customers through a Client product. This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition. Tasks and Responsibilities: Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices. Problem Solving - Diagnose and resolve technical hardware and software issues. Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus. Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation. Qualifications Basic Qualifications: High school diploma Minimal call center experience Minimum 2 year technical experience and/or technical degree Additional Qualifications: Technical or bachelor's degree preferred Electrical degree or experience preferred IT Knowledge HVAC experience Experience troubleshooting Internet Service Provider equipment Wireless Networking experience Additional Information All your information will be kept confidential according to EEO guidelines.

Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Job Title : Technical Support Specialist/Customer Service Location : 1985 Douglas Drive Golden Valley MN USA 55422 Duration : 6 months (high chances of extension) Position summary: The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition. Tasks and responsibilities: • Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues • Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements • Understand SAP's functionality and be able to maneuver through the system efficiently • Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations • Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include: o Managing offsite inventory o Planning/managing orders required for production lines o Placing purchase orders with suppliers o Perform manual shipping/invoicing transactions within SAP o Understanding and enforcing software license agreements as well as enforcing legal restrictions. o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers • Relationship Management: to build and maintain strong business relationship with all customers Qualifications Basic Qualifications: • High school diploma or GED • Minimum of 1-2 years of customer service experience in an inbound call center • 6 months of SAP experience within the past 5 years • Proficient skills in MS Word, Excel and Outlook Additional Qualifications: • BS in Business, or related degree preferred Additional Information To get further details or to apply, please contact: Ujjwal Mane ujjwal.mane(at) collabera.com ************

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. IT Security Specialist - ISSO - Information Systems Security Officer Clearance Level - Must Be Able to Obtain Top Secret U.S. Person Required Yes Travel Percentage 25% Clearance Level - Must Currently Possess Confidential U.S. Citizenship Required Yes Is Relocation Available Yes Job Description How does it feel to work on a team driven to make a big impact? Empowering. At BAE Systems, our teams are the root of our success in delivering life-saving products to our nation's military. We are hiring an IT Security Specialist to serve as the Information Systems Security Officer-ISSO. The ISSO will be responsible for ensuring the security and integrity of our organization's information systems and data. The ideal candidate will have a strong technical background and a passion for information security. In this job, you will be responsible for: System Security Oversight: Ensure systems are operated, maintained, and disposed of in accordance with security policies and procedures outlined in the security plan. Program Implementation: Verify the implementation of delegated aspects of the system security program. Account Management: Ensure proper account management documentation is completed prior to adding and deleting system accounts. Documentation Management: Verify all system security documentation is current and accessible to properly authorized individuals. Risk Assessment and Mitigation: Conduct periodic assessments of authorized systems, identify vulnerabilities, and provide corrective actions to the Information System Security Manager - ISSM. Audit and Compliance: Ensure audit records are collected and analyzed in accordance with the security plan. Incident Response: Report all security-related incidents to the ISSM. System Recovery: Monitor system recovery processes to ensure security features and procedures are properly restored and functioning correctly. Change Management: Formally notify the ISSM of any changes to a system that could affect authorization. Configuration Control: Serve as a member of the Configuration Control Board (CCB), if designated by the ISSM. Expanded responsibilities to choose from: Security Policy and Compliance Conduct regular reviews and updates of security policies to ensure they remain relevant and effective. Collaborate with stakeholders to ensure that security policies are aligned with organizational goals and objectives. Provide guidance and training to employees on security policies and procedures. Risk Management Identify, assess, and mitigate potential security risks to the organization's information systems and data. Conduct risk assessments and threat modeling to identify potential vulnerabilities and threats. Develop and implement risk mitigation plans to address identified risks. Monitor and review risk mitigation plans to ensure they are effective. System Security Ensure the security and integrity of information systems, including networks, servers, workstations, and applications. Conduct regular security assessments and vulnerability scans to identify potential vulnerabilities. Implement security controls, such as firewalls, intrusion detection systems, and access controls. Collaborate with IT teams to ensure that security is integrated into the system development lifecycle. Incident Response Develop and implement incident response plans to respond to security incidents, including data breaches and system compromises. Identify and classify security incidents and activate incident response plans as needed. Collaborate with incident response teams to contain and mitigate incidents. Conduct post-incident reviews to identify lessons learned and areas for improvement. Vulnerability Management Execute the continuous monitoring strategy. Identify and remediate vulnerabilities in information systems and applications. Conduct regular vulnerability scans and penetration testing to identify potential vulnerabilities. Develop and implement vulnerability remediation plans to address identified vulnerabilities. Collaborate with IT teams to ensure that vulnerabilities are remediated in a timely and effective manner. Security Awareness and Training Develop and implement security awareness and training programs for employees and contractors. Provide regular security training and awareness programs to educate employees on security best practices. Collaborate with HR and training teams to ensure that security training is integrated into employee onboarding and ongoing training programs. Audit and Compliance Ensure user activity monitoring data is analyzed, stored, and protected in accordance with policies and procedures. Coordinate with internal and external auditors to ensure compliance with security policies, procedures, and regulatory requirements. Conduct regular security audits and assessments to identify potential security risks and vulnerabilities. Develop and implement audit and compliance plans to address identified risks and vulnerabilities. Technical Security Provide technical security expertise, including threat analysis, vulnerability assessment, and penetration testing. Collaborate with IT teams to ensure that security is integrated into the system development lifecycle. Conduct regular security testing and vulnerability assessments to identify potential security risks and vulnerabilities. Communication and Collaboration Communicate security risks and vulnerabilities to stakeholders, including senior management and employees. Collaborate with IT teams, stakeholders, and external partners to ensure that security is integrated into organizational initiatives. Develop and maintain relationships with external security partners and vendors. Continuous Improvement Complete required training identified in the ISSM Required Training Table within 6 months of appointment. Continuously monitor and review security policies, procedures, and controls to ensure they remain effective. Identify areas for improvement and develop plans to address them. Collaborate with stakeholders to ensure that security is integrated into organizational initiatives and that security risks are managed effectively. Additional Qualifications/Responsibilities Required Education, Experience, & Skills Bachelor's Degree and 6 years work experience or equivalent experience Experience in Information Security Experience in vulnerability/risk analysis Experience in security policy, risk management, and system security Experience in reports such as System Security Plans (SSPs), Risk Assessments Reports, Certification and Accreditation (C&A) packages, and/or System Requirements Traceability Matrix (SR TM) Experience in security information and event management (SIEM) systems Strong understanding of operating systems (Windows, Linux, etc.) Familiarity with network protocols and architectures Ability to work in a fast-paced environment and prioritize multiple tasks Excellent communication and interpersonal skills Strong analytical and problem-solving skills Ability to obtain and retain a security clearance U.S. Citizen Preferred Education, Experience, & Skills Degree in Computer Science, Information Assurance, or a related field Certifications: CompTIA Security+ or CISSP or CISM Experience with Department of War classified systems such as SIPRNet. Experience with NIST Cybersecurity Framework and other security frameworks Proficient in Python, PowerShell, or other scripting languages #LI-Onsite #LI-JR1 Pay Information Full-Time Salary Range: $118095 - $200762

Job Description The Company: Getac is comprised of a passionate team that takes pride in its our tight-knit culture. We are committed to our employee fulfillment by providing a flexible work schedule, honoring achievements, and maintaining a supportive working environment. Getac strives to promote an inclusive culture to create a workplace that reflects the diversity of the communities it serves. We are looking for growth mindset team members to help lead the way. We provide mobile rugged computing and video solutions, software, and cloud services to challenging work environments such as military, industrial, law enforcement, public safety, healthcare, and utility companies. We are a team full of employees that believe in by working together we win together. We offer a generous health care policy, PTO, and 401(K) with a 3% Contribution. We believe in making a difference every day. We offer performance- based bonuses. The Position: Getac has an opportunity for a Technical Support Specialist to join the team and provide proactive, responsive, and clear direction to current customers and internal Solutions Architects. The Tech Support Specialist will support our commitment towards providing exemplary service and surpassing customer expectations at every opportunity. Essential Job Duties Maintain professional and friendly relationships with customers Provide exceptional customer service support and assistance to clients. Communicate with clients using phone and email correspondence to resolve issues. Troubleshoot complicated hardware and software issues. Perform troubleshooting in a live production environment. Organize, maintain, and update CRM ticketing system. Work as needed to fulfill caseload requirements which may include on-call duties. Assist in service duties as necessary Field customer questions about general functionality and usage of the software systems. Validate customer reported issues in a professional manner. Provide appropriate solution/escalation based on analysis of customer reported issues. Triage issues and escalate as necessary to L2 or L3 engineers Experience & Education: 2+ years software/hardware technical support experience is required. Strong verbal and written communication skills are required. Network IT experience is preferred. Experience with Windows Server (OS, Networking) environment is required. Experience working with Law Enforcement/Military Familiarity with network security concepts including firewalls, anti-virus and IDS/IPS. Experience with wireless/wired networking and VPN solutions is a plus. Associate degree in electronics/IT (or equivalent professional certifications/experience) is preferred Education/Licenses/Certifications Travel: Minimum Travel for Company meetings. The Location: Getac is located in Irvine, CA but this position would be a hybrid (3 days in office) position located in our Bloomington, MN office. Why Should You Apply? • Great Benefits, interesting work • Reasonable Hours to preserve a positive work/life balance • Engaging, supportive culture - we have FUN! *No outside recruiting is required Getac is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. A Managed IT Service (MTS) Desk Intern, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a MTS Desk Intern, you will work directly with our highly trained consultants and have access to a large cross-section of engagements and projects that will develop your I.T. career. A Managed IT Service (MITS) Desk Intern provides remote technical support to our external managed serve clients. This position requires strong technical ability, great customer service skills, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment. To provide exceptional service and maintain the highest level of quality assurance for our clients, we record calls into our client-facing service desk. These recordings are used for training and quality assurance purposes only. Your privacy is important to us, and we will continue to take all necessary steps to safeguard your personal information. Team members will be required to sign a consent form upon start date authorizing these client calls to be recorded. Job Duties and Responsibilities: Provide phone and email technical support for end-users to resolve any hardware or software issues Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Adaptability to changing processes and technology Works well within team interactions Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSM's ticketing system Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption Update cases and communicate with clients as required until issue is closed Basic Qualifications: A passion for technology and a desire to learn Pursuing a Bachelor's degree in Management Information Systems, Computer Science or IT related concentration. A minimum 3.0 GPA is preferred Excellent customer service skills Focused on attention to detail Maintains a reasonable capacity level for stress tolerance Knowledge of Microsoft Office, including Word, Excel and Visio Knowledge of Apple and Windows-based software/hardware Excellent written and verbal communication, problem solving and analytical skills. Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations. Ability to travel up to 25% Preferred Qualifications: Currently pursuing or recently completed a bachelor's or Master's degree in Management Information Systems, Computer Science or IT related concentration. Experience with Office 365 and associated workloads including Email and SharePoint Experience with firewalls, such as Cisco, SonicWALL and Meraki Experience with VMWare ESX hosts and vSphere Client for administration Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration. Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN Experience with enterprise mobile devices At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $29 - $35 per hour

Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **IT Audit Specialist - ITGC, SOC 2 & SOX Compliance** **Location:** + San Jose / Bay Area: + Minneapolis: + Houston: + Louisville: **Employment Type:** Full-Time **Remote/Hybrid Options:** Hybrid Role Salary Range: $120k-$150k, depending on experience **About the Role** We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management. **Key Responsibilities** + Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX) + Manage audit readiness and coordination with external auditors and internal stakeholders. + Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments. + Drive continuous improvement initiatives to strengthen control environments and reduce audit findings. + Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation. + Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements. + Track and report on remediation efforts and control maturity. + Communicate audit results, risks, and recommendations clearly to technical and executive audiences. + Stay current on regulatory changes, audit trends, and emerging technologies. **Qualifications** + Bachelor's degree in Information Systems, Accounting, or related field. + 5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments. + Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001). + Proven experience with audit tool selection and implementation. + Excellent project management and stakeholder communication skills. + Professional certifications such as CISA, CISSP, or CRISC are strongly preferred. **Preferred Experience** + Familiarity with cloud platforms (AWS, Azure, GCP). + Experience with GRC platforms and audit automation tools. + Background in enterprise environments with complex IT landscapes. + Prior experience managing or leading audit activities We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Hybrid **Benefits Overview** **Health & Welfare:** Medical, dental, vision, prescription drug benefits, company-paid short term and long term disability, basic group life and AD&D, and mental wellness support through Spring Health **Time Off Benefits:** Paid vacation, company-paid holidays, and paid sick leave. **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Salary** **Education Level** **Bachelor's Degree** **Travel Required** **Yes** **Hiring Min Rate** **120,000 USD** **Hiring Max Rate** **150,000 USD**

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. Be the primary point of contact and escalation for Executive and C-suite users. Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise. Expedite issue resolution for executives by coordinating across IT teams. Strong teamwork skills to collaborate effectively with other team members. Work with key stakeholders across different business segments to understand their needs and provide technical solutions. Troubleshoot moderate to complex hardware, software, network, and operating system issues. Lead projects to improve IT operations and systems. Collaborate with various groups to understand their technology needs and challenges. Take ownership of issues to ensure timely resolution according to SLA. Analyze, diagnose, and resolve moderately complex end-user problems. Provide remote support for systems and applications. Expedite issue resolution by coordinating with team members and management. Accurately document details of issues, troubleshooting, and resolutions. Maintain knowledge base articles to assist other technicians. Identify appropriate assignment groups and transfer tickets accordingly. Provide on-call support during non-business hours when needed. Other duties as assigned YOU HAVE: Ideally 5+ years of experience in enterprise IT support Ideally 3+ years of experience working directly with C-Suite Executive's, Presidents, and VPs Ideally 5+ years supporting Windows and iOS environments in large enterprises Expertise supporting Microsoft Teams, conference rooms, and boardroom Logitech Tap and Crestron device experience a plus Expert knowledge of Windows 10/11, Office 365, iOS, device management. Experience with SCCM, Azure AD, Active Directory, O365 Experience with disk imaging including PXE booting devices using SCCM. Working skills with core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience supporting the deployment and changes of networking infrastructure. Maintain accurate inventory of IT assets. Strong leadership and project management skills. Ability to manage executive relationships with poise and professionalism. Strong problem solving and advanced troubleshooting skills. Excellent written and verbal communication abilities. Detail-oriented with strong documentation skills. Ability to meet physical demands of role. Desire to continuously expand your technical knowledge. Experience working with ticket management systems (FreshService experience a plus). . WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at ************** Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range: $26.10 - $48.50 Per Hour Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-OR1 #LI-Onsite #INDOTH

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

IS Systems Support Specialist I needs 2 years work experience in an information service environment. IS Systems Support Specialist I requires: CompTIA A+ and Network+ Certifications desirable. Server, PC and laptop hardware configuration and support Hardware and software inventory control and life-cycle management Technical problem analysis and resolution Windows OS and software configuration and support Ability to lift 50 pounds CompTIA A+ and Network+ Certifications Configure, deploy and support hardware (PC, laptop, printers, etc.) Image PCs, install optional software products Trouble-shoot/diagnose hardware and software problems Experience with Dell hardware Formal Microsoft (OS, Office, 365) training Required levels/ Years of Experience education At least 2-years experience working with hardware in a multi-site corporate environment IS Systems Support Specialist I duties: Hardware and Software Configure and install standard hardware and software Support standard hardware, operating systems, printers and software. Load operating system and application upgrades Maintain hardware and software inventory records Write and maintain documentation Perform other duties as assigned

Eligibility Requirements: To qualify for this internship, applicants must be full-time students at an accredited college or university and currently classified as a sophomore, junior, or senior. Also, accepting recent graduates (May 2025 or later). As an IT End User Support Intern within the IT End User & Desktop Support Team, you will gain hands-on experience providing technical assistance to employees, supporting desktop and enterprise applications, and ensuring smooth day-to-day IT operations. This role involves assisting senior support staff with troubleshooting, system setup, user onboarding, and IT project tasks. You will develop real-world skills in problem solving, communication, and IT service management, while contributing to initiatives that improve the employee technology experience. This opportunity is ideal for individuals pursuing a career in information technology, computer science, end user computing, IT operations, or related fields. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide first-level technical support for hardware, software, and network issues. Assist with setup, configuration, and maintenance of desktops, laptops, and peripherals. Support employee onboarding and offboarding (account setup, access, and equipment). Document issues and resolutions in the IT ticketing system. Assist with software installations, updates, and patching. Participate in IT hardware/software inventory management. Collaborate with IT team members on support tasks and technology projects. Help with process documentation and improvement efforts. Support compliance with IT policies, security, and data protection requirements. REQUIRED SKILLS AND ABILITIES Strong communication and interpersonal skills with a customer-service mindset. Ability to follow instructions, troubleshoot problems, and document solutions. Interest in learning enterprise IT systems and processes. Organizational skills and ability to manage multiple tasks. KNOWLEDGE, EXPERIENCE AND/OR EDUCATION Enrolled in a degree program such as Information Technology, Computer Science, Management Information Systems, or a related field. Minimum GPA of 3.0 or higher preferred. Familiarity with Microsoft Office 365 (Word, Excel, Outlook, Teams). Exposure to computer hardware and basic troubleshooting concepts is beneficial. Willingness to learn and adapt to enterprise IT tools and processes. Disclaimer: Managers have the right to assign or redesign the responsibilities of the above-mentioned job description without notice and at any time.

Full-time Description A CAREER AT CAPTRUE Working at Captrue, you'll experience a culture that is made up of a group of people who are supportive, innovative, collaborative, and caring towards each other and the customers we serve. Captrue is looking for a Technical Support Analyst to join our team. This is a hybrid, full-time position located in our Blaine, MN office. Join our team and help us change the way healthcare is financed, disclosed and delivered. WHO WE ARE Captrue is an internal shared services company providing support to our third-party administrator Company, Captrue Benefits and our MGU company TPAC, located in Minneapolis, Minnesota. Our mission is to change the way healthcare is financed, disclosed and delivered. We need people who value honesty and transparency; people who take ownership and responsibility of whatever they are doing. We seek individuals who value all people and interact with humility and respect; people who like to dig deep into issues, who are curious and who understand life is about more than work. If you believe in our mission and share our Core Values, then we would like to talk about how we can make a positive impact together. OUR VISION FOR THIS KEY ROLE As a Technical Support Analyst, you'll have the opportunity to provide technical assistance to internal users and support the organization's infrastructure and internal home-built solutions, as well as the IT needs for our third-party administrator Company, Captrue Benefits and our MGU company TPAC. This role involves troubleshooting hardware, software, and network issues, assisting with cybersecurity operations, and ensuring timely resolution of support requests. The analyst will collaborate with cross-functional teams to maintain system reliability and security. A SAMPLE OF WHAT YOU'LL GET TO DO IN THIS JOB · Respond to and resolve help desk tickets related to hardware, software, and network issues. · Assist in the setup, configuration, and maintenance of desktops, laptops, and mobile devices. · Monitor and escalate cybersecurity alerts; assist in implementing security best practices in coordination with external vendor. · Maintain and support existing in-house software and solutions. · Maintain accurate documentation of systems, procedures, and support activities. · Coordinate with IT team to deploy updates, patches, and security enhancements. · Track and manage IT inventory, including procurement and lifecycle management. · Provide excellent customer service and communicate technical solutions clearly to non-technical users. Requirements WHAT YOU'LL BRING TO THE JOB · Associate or bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience. · 1-3 years of experience in a technical support or IT help desk role. · Proficiency with Microsoft Office Suite, Windows and mac OS environments. · Familiarity with ticketing systems and basic networking concepts. · Strong problem-solving and organizational skills. · Basic knowledge of cybersecurity principles and tools. · IT certifications such as CompTIA A+, Network+, or Security+. · Excellent verbal and written communication skills. · Excellent interpersonal and customer service skills. · Proficient with Microsoft Office Suite or related software. Salary Description $62,000-$67,000

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Tier 2 Specialist / Information Technology Spec 2 Institution: Century College Classification Title: Information Technology Spec 2 Bargaining Unit / Union: 214: Minnesota Association of Professional Employees City: White Bear Lake FLSA: Non Job Exempt Full Time / Part Time: Full time Employment Condition: Classified - Unlimited Salary Range: $28.18 - $45.82 Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States. Job Description Reporting to the Director of Technical Operations, this position assumes responsibility for secondary software and hardware technical support within the ITS team. This position installs and maintains software, manages Microsoft and Apple application master software packages and identifies procedures for installation and maintenance of all campus computer applications on computers and virtual desktop hosts. This position works collaboratively with other ITS team members to maintain campus desktop and mobile computers as requested. This position provides remote and in-person technology support, consultations and assistance to faculty, staff, and students in the use of computing systems (hardware, software, data, procedures) at Century College as needed. This position requires team and independent work and will be assigned various individual projects to coordinate with other members of the Tier 2 and broader ITS team. Position Responsibilities * Evaluate, recommend, image/install, secure, configure, test, and maintain college end-user computing and peripheral hardware resources (e.g. scanners/printers). * Review software requirements, security, install, test, upgrade and maintain college computing software both on campus hardware and in virtual desktop environments complying with all software licensing requirements. * Implement budgeted projects as identified by the college. * Assist with campus network support including hardware and software. Salary Range: $28.18 - $45.82/hour (DOQ - Salary Placement will be done at time of hire.) Minimum Qualifications * Four (4) years of professional experience in a help desk/workstation support role (an associate's degree in technology or closely related field may substitute for one year of experience; a bachelor's degree in technology or other closely related field may substitute for two years of experience). * Demonstrated experience troubleshooting complex Microsoft/Apple computer hardware and software problems to final resolution. * Ability to clearly and accurately communicate technology terminology to non-technical customers verbally and in writing. Preferred Qualification * Professional experience working in an educational environment (K12 or Higher Education). * Experience using Microsoft and Apple technology management solutions (SCCM/InTune/JAMF/ Apple Deploy). * Experience using and understanding Active Directory, Group Policy Objects, Scripting (e.g. PowerShell). * Professional experience supporting more than 1000 users. Other Requirements To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held. This position requires successful completion of employment references and a driver's license background check. Work Shift (Hours / Days of work) Days / Monday - Friday 7:30am - 4:30pm Telework (Yes/No) Yes - *Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process. Application Procedure To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 2 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources. Internal Applicants - Please make sure your applications materials reflect how you appear in Workday. All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for "Browse Jobs - Employees" in Workday via the search bar at the top to view open positions. External Applicants - Please make sure to use your legal name on your application materials. Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State. Please upload the following documents to your application. * Cover letter/letter of interest. * Current resume. You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents. These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process. Candidates having issues with job applications (i.e., unable to apply) or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to **************** For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information. About Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year. We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training. With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community. As a "community" college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners. Century College. Discover What's Next! To learn more about Century College or Minnesota State, visit ************************ or ***************** For questions, please contact Century College Human Resources at **************** Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************. Link to Century College's Non-Discrimination Statement ************************about/non-discrimination-statement Benefits Information: At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. Desired Start Date: 02-25-2026 Position End Date: Open Date: 01-22-2026 Close Date: 01-30-2026 Posting Contact Name: Kim Claggett Posting Contact Email: ************************

Be part of the future! We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: Competitive Starting Pay Paid Training Global Advancement Opportunities Company Vehicle (as applicable) Referral Bonuses Comprehensive Benefits Medical/Dental/Vision insurance Health Savings Account (HSA) Life Insurance 401(k) savings plan with company match Short-Term and Long-Term Disability Employee Assistance Program Wellness Program And More! What you will do: We are seeking an experienced IT professional to support the deployment and integration of our building automation software within client IT environments. This role will serve as a technical liaison between our organization and client IT teams, ensuring successful implementation, configuration, and ongoing support of our enterprise-level solutions. How you will do it: Software Deployment & Integration Assist clients in deploying our building automation software on Microsoft Windows Server and SQL Server environments. Assist with SQL database updates and management. Configure and integrate Linux-based components as part of the overall solution. Ensure proper installation and connectivity of devices across multiple buildings to the enterprise server. Enterprise IT Planning Collaborate with client IT leadership to design and implement networking architecture for multi-building deployments. Advise on security best practices and ensure compliance with enterprise standards. Develop processes and documentation for application migration and enterprise rollout. Customer Support & Troubleshooting Provide technical guidance for routine software updates and patches. Diagnose and resolve issues related to application performance, connectivity, and configuration. Act as a point of escalation for complex IT-related problems. Client Engagement Interface with client IT departments to align deployment strategies to satisfy organization policies. Conduct training sessions and workshops to help clients understand deployment and management of our IT products. Maintain strong relationships with stakeholders to ensure long-term success of the solution. What we look for: Education Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Experience 5+ years in IT systems deployment, networking, or enterprise application support. Hands-on experience with Microsoft Windows Server, SQL Server, and Linux environments. Familiarity with enterprise networking design, security protocols, and multi-site connectivity. Skills Strong understanding of IT infrastructure and enterprise architecture. Excellent troubleshooting and problem-solving abilities. Effective communication and client-facing skills. Ability to manage multiple projects and prioritize tasks. Preferred Qualifications Experience with building automation systems or IoT deployments. Knowledge of cybersecurity frameworks and compliance standards. Certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Network+, or similar. HIRING HOURLY RANGE: $42.60 - 58.61 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI - AD2 #TechnicalHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Pay: $16-$21 per hour (experience‑based) + performance bonuses +commissions Job Type: Full time and Part time Schedule: Monday-Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm) Why You'll Love This Role Be home for dinner: steady weekday daytime schedule Company-paid CompTIA A+, Network+, Security+ certification pathway Clear promotion ladder to Senior Tech, Team Lead, and Education Ops Manager 14 PTO days + option for 2 additional weeks unpaid + paid major holidays 50 % employer-paid medical, dental, vision + 4 % 401(k) company match Disability: Short‑ and long‑term coverage included. Support local schools & businesses while working with the latest Apple, Chromebook, Surface and Windows devices Launch your career in tech with a hands‑on IT technician role at Gophermods! If you're a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You'll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair. What You'll Do Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments. Education & Business Projects: Support K-12 districts and business clients with device repair, device fleet management, and large-scale deployments. Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services. Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems. Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs. Training & Certifications (Paid) Paid IT training with hands‑on computer technician training from day one-learn how to learn IT and learn computer repair the right way. Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager. You'll Thrive Here If You… Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities. Communicate clearly, stay organized, and can lift up to 35 lbs. Are excited about a tech job that blends computer services and electronics services for the community. About Gophermods & Our Clients Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management-with a strong foundation in device repair that started in the retail space. Areas that we service: Minnesota / Twin Cities-Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan. How to Apply Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.