IT Mobile Support Analyst
Information technology technician job in Odessa, TX
Department: Information Technology Reports to: Projects & Support Supervisor
Summary: Provides hands on technical support to the City's field computer users across the City. Technical support includes product evaluation, install, integration and configuration of software and hardware. Research and troubleshoot problems with computers and network connectivity, make repairs, provide support remotely as well as at the customer locations. Perform routine and root-cause analysis to include evaluation of hardware and software integration based on department and IT support criteria. Directly interacts with assigned departments to maintain maximum productivity of city field workers and their computing technology. Position will need to maintain excellent communication, customer service and documentation skills as they will liaise with not only department customers, but also technology vendors and other Tier 2 IT function teams, such as Infrastructure and Software Systems. Position will provide regular reports to supervisor and customer meetings on the state of mobile systems, such as inventory and support statuses.
Scope of Responsibilities: Works to maintain optimum productivity of mobile computers, mobile applications, printers, video systems, wireless access devices in City department vehicles. Provides hands on support to these systems. Responsibility is mainly in hardware operability and software/network integration. Works closely with Tier 2 IT Software Systems group and Tier 3 Infrastructure group to ascertain root causes and implement solutions to business problems. Will assist the Projects and Support Supervisor with mobile equipment inventory, reporting and testing and implementation planning. Will have the experience and judgment to collaborate with higher tiers IT support tiers to move support issues forward expeditiously. On call 24 hours per day to assist in restoring interrupted information services. Must always possess excellent documentation and organizational skills to maintain detailed and correct inventory records and prepare status reports to customers and management.
Essential Functions:
Essential duties and responsibilities may include, but are not limited to, the following
:
Provides internal consulting and specialized support knowledge for the process of implementing, administering and maintaining complex mobile computer hardware and software configurations.
Consults with users and other IT support tiers on development and implementation of new mobile communication, hardware and applications arriving at workable methods of data input and coherent, accurate and usable reports and inventory records.
Maintains end user mobile software and computing hardware, expanding and improving when necessary.
Helps analyze and resolve issues, often working directly with vendors and customers where needed.
Assists users with any mobile hardware or software-related questions or problems, instructing users and technicians in any procedures necessary to correct any errors incurred.
Supports the divisional operations with regular and timely attendance.
Must have and maintain a cell phone for City use to hold this position.
Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed above; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.
Minimum Qualifications:
Education, Training and Experience Guidelines: A high school diploma or GED is required. A minimum of two years of computer service experience. An Associates' Degree in Computer Science is desirable.
Knowledge, Skills and Abilities:
Excellent oral and written communications skills.
Ability to correctly judge levels of support needed for a particular issue and be able to assign or elevate work appropriately to the support tier and collaborate to resolution.
Systems analysis techniques.
Knowledge of mobile computer systems and mobility communication systems networking.
Must understand project management concepts and techniques.
Must be able to collaborate diplomatically with other City employees, vendors, customers and IT staff.
Must have experience with a wide variety of mobile applications and/or hardware.
Must be able to demonstrate excellent customer service skills.
Must be highly detailed and organized to manage inventory records and communicate verbally or in writing all manner of status information.
License and certification requirements:
License and certification requirements: A valid Texas State Driver's License is required. Microsoft (MCSE), CompTIA A+, and other professional IT certifications are desirable. Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards.
Special Requirements: Work is performed in a standard office environment. The employee must be able to work on a rotating 24-hour on-call duty to cover IT-related emergencies. The employee must also have a cell phone for communications with IT management 24 hours a day and 7 days a week.
Computer Field Tech Position- Midland, TX
Information technology technician job in Midland, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
PC Support Tech II
Information technology technician job in Midland, TX
TEAM UP WITH US! The PC Support Tech II is responsible for providing support for all PC hardware and software help calls for all supported Warren companies. This position will work closely with IT management, IT PC support members, internal customers, and outside vendors to ensure that personal computers, devices and servers are running optimally. Assists in identifying issues with systems as well as performing general maintenance and upgrade tasks. Some travel (day and overnight), off-hours maintenance, and extended hours' support are required.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO:
* Provide extended support, training, and instruction to users in use of equipment, software, and manuals in order to solve problems.
* Provide problem determination and takes corrective action for PC hardware/software failures in a professional, timely manner.
* Create help tickets in ticket tracking software for all help requests.
* Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.
* Load specified software packages such as operating systems, endpoint protection, CAT applications, office products, and other 3 party programs on computer.
* Respond to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
* Recommends or performs actions to correct problems including assisting network, telecom, and server teams with on/offsite issues when required.
* Provides updates, status, and completion information to supervisor, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
* Supervisory Responsibilities: This position has no supervisory responsibilities.
WHAT YOU'LL NEED:
* Associate degree (A.A.) or equivalent from two-year college or technical school; or four (4) years related experience and/or training; or equivalent combination of education and experience.
* Expert knowledge of Windows 10 Pro and working knowledge of Windows Server 2016-2022.
* Expert productivity software knowledge of O365 suite of applications including Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, and Teams.
* Working knowledge of Active Directory, Windows Server OS, DHCP, DNS, VMware, IP Networking, SCCM and WSUS.
* Understanding of mobile device management software, Software-as-a-Service (SAAS) platforms, and cloud methodologies.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
While performing the duties of this Job, the employee is occasionally exposed to high, precarious places and risk of electrical shock
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Required travel up to 25%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Auto-ApplyManufacturing IT Technician
Information technology technician job in Midland, TX
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a detail-oriented Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing environment. This role ensures smooth operation of hardware, software, and network infrastructure critical to production processes, including Manufacturing Execution Systems (MES), ERP platforms, and shop-floor automation tools. The position is located in Midland-Odessa, TX.
Key Responsibilities
Install, configure, and maintain IT hardware including servers, workstations, printers, routers, and switches, as well as software used in manufacturing operations.
Provide first-level and second-level support for MES, ERP, PLM, and related applications.
Troubleshoot and resolve issues impacting production systems promptly to minimize downtime.
Manage and monitor network connectivity across manufacturing facilities and ensure secure and reliable communication between shop-floor systems and enterprise applications.
Support data collection processes for quality and compliance, including torque certifications and NCR traceability.
Maintain accurate system documentation and adhere to IT security protocols.
Work closely with production teams, quality engineers, and IT leadership to implement technology solutions.
Train end-users on IT tools and ensure proper usage of MES and other systems.
Participate in automation initiatives and integration projects to enhance efficiency.
Identify opportunities for process optimization and system enhancements.
Qualifications
Education
Associate or bachelor's degree in information technology or a related field.
Experience
Minimum of 2 years of IT support experience within a manufacturing or industrial environment.
Strong knowledge of Windows operating systems and Microsoft Office Suite.
Familiarity with networking fundamentals including TCP/IP, firewalls, and routing.
Experience supporting manufacturing systems such as MES and ERP platforms.
Ability to work in fast-paced environments and perform physical tasks such as racking servers and running cabling.
Preferred Qualifications
Experience with TULIP or similar MES platforms.
Familiarity with PLM and PDM systems.
Knowledge of compliance standards and quality management processes.
Flexibility to provide on-call support and work shifts as needed.
Soft Skills
Strong problem-solving and troubleshooting skills.
Excellent communication and collaboration abilities to work effectively with production, quality, and IT teams.
Ability to prioritize tasks in a fast-paced manufacturing environment.
Attention to detail and commitment to maintaining data integrity and system reliability.
Technology Stack
Windows OS, Microsoft Office Suite.
MES platforms such as TULIP.
ERP systems.
PLM/PDM software.
Networking tools for TCP/IP, routing, and firewall management.
IT support and monitoring tools.
Physical Requirements
Ability to lift and handle hardware up to 50 lbs.
Ability to stand, bend, reach, and perform hands-on work for extended periods.
Ability to work in a manufacturing environment around machinery and production equipment.
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands
.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Field Technician Starlink/Dish Network
Information technology technician job in Odessa, TX
Minimum of $22 per hour guaranteed for the first year! Earning potential is much higher!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
#INSSMST
Auto-ApplyDynamic PC Support
Information technology technician job in Midland, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Information technology technician job in Midland, TX
Responsibilities
Ensure professional, timely, and polite support to all our end users.
Have in-depth knowledge of our tools and ticketing procedures.
Follow standard help desk protocols, procedures, and guidelines as provided.
Identify, troubleshoot, and resolve a wide range of computer & network related problems.
Stay current with system information, changes, and information technology updates.
Any other special projects or tasks assigned.
Ticket Management and Resolution
Create new tickets for end users that place phone calls or start chat sessions with the Service Desk.
Experience with Active directory on prem or cloud.
Support of company owned mobile devices.
Support of office 365 products.
Familiar with Microsoft Intune and Autopilot.
Monitor the designated ticket queues to ensure all new tickets are triaged, resolved, or escalated.
Develop, maintain, and execute a daily routine to review and update existing assigned tickets.
Ensure ticket statuses are maintained correctly based on the training provided.
Ensure all troubleshooting efforts, and conversations with customers, vendors, and co-workers are properly recorded on the ticket.
Assume full ownership of all tickets assigned.
Seek and collaborate with co-workers on tickets to ensure speedy resolution.
Qualifications
High School Diploma or GED
5 or more years in a support role
5 or more years of experience in network / IT systems triage and help desk experience.
Knowledge of information technology regarding both hardware and software.
Excellent analytical and technical skills
Excellent multi-tasking skills
Strong written and verbal communication skills
Strong planning and organizational skills
Ability to balance customer needs with existing technology service capabilities.
Demonstrate ability to work well with others and be respected as a Leader.
Focus on operational excellence and measuring results.
IT Support Analyst
Information technology technician job in Midland, TX
Job DescriptionDescriptionNetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an ITprofessional to assist in providing excellent on-site and remote support to its customers. This full-time position offers an excellent chance to learn and grow as an IT professional.
The successful candidate will be a high-performance team-player with strong integrity and excellent interpersonal skills. The candidate should have a thorough knowledge of software, hardware, and networks.
Key Responsibilities
Provide on-site and remote technical support to clients, ensuring timely resolution of IT issues.
Diagnose and troubleshoot hardware, software, and network-related problems across desktops, laptops, and mobile devices.
Install, configure, and maintain operating systems including Windows, Mac OS, and basic Windows Server environments.
Perform software installations, updates, and security patches according to company and client requirements.
Support users with Microsoft Office applications, email configurations, and productivity tools.
Manage and maintain network connectivity by monitoring TCP/IP configurations and troubleshooting network issues.
Replace or repair computer hardware components such as drives, memory, and peripherals.
Document support activities, resolutions, and system changes in the company's ticketing or tracking system.
Coordinate with senior engineers or vendors to escalate unresolved issues efficiently.
Deliver exceptional customer service by communicating clearly, managing expectations, and ensuring client satisfaction.
Stay current with evolving technologies, certifications, and IT best practices to continuously improve technical capabilities.
Skills, Knowledge and Expertise
Strong knowledge of Windows desktop operating systems.
Basic knowledge of Windows server operating systems.
Basic knowledge of Mac OS.
Basic knowledge of TCP/IP networking and troubleshooting tools
Proficiency in using and supporting Microsoft Office.
Experience supporting smart phones, tablets and other mobile devices.
Experience installing software, patches, and updates on desktops and laptops.
Experience in troubleshooting basic network, hardware, software, and printing problems.
Experience in replacing hardware on desktops and laptops.
Ability and desire to learn new skills.
Passion for customer service.
Excellent written and oral communication skills.
Outstanding diagnostic and problem-solving skills
Degree in Computer Science or relevant field preferred.
Certifications (CompTIA A+/Network+, Microsoft Certified IT Professional, CCNA) preferred.
Benefits
401(k)
Health insurance
Paid time off
Professional development assistance
System Support Specialist
Information technology technician job in Midland, TX
This role is responsible for the technical support of personal computing infrastructure, networking components, and specialized security and audio/visual (A/V) systems for County users. Key responsibilities include installing, upgrading, analyzing, troubleshooting, and repairing personal computers, application issues, and server problems. The position also assists in the support of security hardware and software systems, including physical security, surveillance cameras, and access control systems. Furthermore, this role supports audio/visual hardware and software systems, such as displays, multimedia devices, digital signage, speakers, microphones, amplifiers, and mixers. The incumbent must independently perform a broad range of technical, computer-related tasks and exercise judgment and decision making in the diagnostic and resolution of computer, security, and A/V hardware and software problems. Good communication skills and the ability to work with users diplomatically and skillfully are required.
I. PC, Networking, and System Support:
* Respond to user requests for service that have been created via the IT work order system.
* Troubleshoot problems and develop solutions; provide a wide variety of client support and technical issue resolution.
* Analyze needs of users, formulate and implement solutions, and determine whether software exists to meet user needs.
* Diagnose and repair personal computer hardware failure.
* Perform minor and major repairs to equipment and arrange for warranty service needs.
* Protect the integrity of integrated systems data; provide network support by monitoring user ports and solving problems when necessary.
* Install, test, troubleshoot, and repair Category 5 and 6 network cable and related hardware, such as patch panels and wall plates.
* Perform a variety of technical tasks including, but not limited to, installation and configuration of hard disks, network interface cards, internal modem/fax cards, monitors, keyboards, mice, removable media devices, and other devices requested or required.
* Utilize a variety of electronic testing equipment; request and maintain an adequate supply of parts and repair materials.
* Refer users to IT help desk when requests are out of provided job scope or unsupported.
* Participate in on-call rotation for resolution of any issues for systems under his/her control.
II. Security and Audio/Visual Support:
* Apply concepts and best practices of alarm system, surveillance system, and physical access control system operations.
* Apply concepts and basic practices of paging and intercom systems, loudspeaker systems, and multimedia displays.
* Analyze, plan, recommend, install, upgrade, troubleshoot and repair physical security, burglar alarms, panic systems, and surveillance system devices and components such as access card readers, electrified door lock hardware, exit devices, power supplies, alarm panels and sensors, security cameras, etc..
* Analyze, plan, recommend, install, upgrade, troubleshoot and repair audio/video systems such as microphones, speakers, amplifiers, mixers, signage players, displays, etc..
III. Administrative and Planning:
* Advise the Operational Network Manager (ONM) on hardware and software alternatives and on recurring hardware and software problems.
* Advise directors on equipment requirements and problem areas and make recommendations for solution of problems.
* Assist in evaluating new hardware and software.
* Document complete and accurate hardware and software specifications and details along with resolutions to problems and work performed; create complete and concise documentation.
* Maintain inventory of computer hardware and software.
* Notify supervisor of any materials needed to complete duties.
* Plan or organize assigned tasks.
* Maintain County issued vehicle and equipment in a clean and good working condition.
* Regular and timely attendance is required.
* Maintain effective working relationships with those contacted during work activities.
* Perform other related duties as assigned/required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
EDUCATION and/or EXPERIENCE High school graduation or its equivalent, plus at least two years of experience; or any equivalent combination of education and experience, which provides the required knowledge, skills, and abilities.
KNOWLEDGE OF
* Skill in the application and maintenance of Microsoft Windows 10, and 11.
* Familiarity with low voltage systems.
* Familiarity with access control, surveillance systems, panic button and burglar alarm systems, components, hardware and software.
* Familiarity with all aspects of multimedia and audio/video systems, including matrix systems and video distribution.
* Knowledge and background specific to Honeywell, Milestone, S2 Systems, Salient systems is preferred.
* Knowledge of Crestron and AMX systems and programming is preferred.
* Capable of analytical problem solving; conducting needs assessments; and creation of complete and concise documentation.
SKILL/ABILITY TO
* Organize and prioritize tasks to be completed.
* Operate computers, systems, software, security systems, security software, and related equipment for the county.
* Analyze various situations and determine the best solution.
* Analyze challenges and shortcomings and formulate complex action plans to facilitate timely resolution.
* Effectively communicate verbally and in writing.
* Describe complex technical systems in non-technical terms.
* Learn and apply a variety of detailed procedures.
* Maintain cooperative working relationship with those contacted in the course of work activities.
* Write and read reports, letters, and memos.
* Meet project deadlines.
* Operate office equipment, such as copy machine and facsimile machine.
Field Network Technician
Information technology technician job in Midland, TX
Job Details West Texas Area - Midland, TX Full Time Associates or Equivalent Experience Road Warrior Any Pipeline OperationsDescription
ORGANIZATIONAL STRUCTURE
reports to the Field Network Manager.
None.
This position is being sourced for Midstream Integrity Services (MIS).
POSITION SUMMARY
The Field Network Technician is responsible for network development and maintenance in the field. The Field Network Technician maintains the company's network systems, troubleshoots network systems when necessary and makes improvements to the network. Works with the organizations team and its clients to install, configure, maintain, and fix all LAN/WAN and other equipment issues, ensuring efficient network functionality.
RESPONSIBILITIES
Work closely with the operations, automation, security, and information technology groups to understand the communication needs of the field assets.
Provide construction, operation & maintenance of communication lines, wireless data, fiber optic data lines, wireless tower lines and wireless services.
Responsible for installation and maintenance of network equipment and configuration of various devices.
Working knowledge of Open-Source Interconnection (OSI) model to Layer 3 (Networking).
Interpret network drawings and schematics and implements design parameters as specified.
Install and troubleshoot fiber, voice, and data circuits utilizing appropriate test equipment.
Demonstrate exceptional communications, customer service skills, technical, and problem-solving skills, and the ability to effectively operate tools necessary to perform job duties efficiently and safely.
Work independently in remote locations with weather extremes found in West Texas locations.
Install, maintain, and troubleshoot emergency power systems to include hut level battery plants, solar-battery setups, and back-up generators.
Terminate, splice, and test fiber optic cables utilizing appropriate equipment.
Perform site surveys for upgrades and new installations of fiber optic / wireless services.
Install, troubleshoot, and maintain licensed and unlicensed/licensed IP and RF based radio
Systems.
Monitor network for equipment alarms and adverse trends to proactively prevent network outages.
Perform all duties in accordance with all applicable OSHA and FCC safety guidelines.
Identify potential safety hazards and report to supervisor as appropriate.
Use extensive knowledge of DC current electronics with a basic knowledge of AC current electrical systems.
Knowledge of ANSI/TIA-568 cabling standards.
All other duties as assigned.
EDUCATION AND EXPERIENCE
3-5 years of related industry experience.
Associate's or Technical degree in Electronics, or Computer Science.
Experience with OTDRs and OPMs in finding fiber optic faults.
Experience using Microsoft Office application Suite.
Preferred certifications in fiber and applicable industry hardware and software applications.
REQUIRED SKILLS / ABILITIES
Ability to safely use ladders, aerial lifts, and other associated telecommunications construction equipment.
Good verbal and written communication skills.
Working knowledge of Windows based personal computer equipment, including Microsoft Office Suite.
Ability to work independently and in a team environment.
Must be detail oriented.
Individual must demonstrate a positive attitude in a rapidly changing industry.
Ability to work a schedule based on regular weekly hours with added callout events as well.
PHYSICAL AND TRAVEL REQUIREMENTS
Must be able to stand, walk, sit, bend, stoop, quat, climb stairs and ladders, push, pull, reach, grasp and grip, use finger dexterity, write, drive, or operate equipment daily.
Must be able to lift/carry up to 60 pounds.
Must be able to work outdoors and be exposed to extreme temperatures.
Must be able to travel to various job sites.
EXCELLENT COMPENSATION
EPIC offers competitive market-based compensation. Compensation for this role will also depend on your levels of expertise and experience. In addition to a competitive salary, we offer a strong comprehensive benefits package that includes an annual bonus, platinum-level medical coverage, dental and vision insurance; robust allotment of paid time off; a 401(k) with a generous company match; HSA incentive; Flexible Spending Accounts and more.
EPIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Tier 3 Helpdesk Technician
Information technology technician job in Midland, TX
Job Description
Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.
Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada.
Why Secur-Serv?
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.
We have a generous benefits package for our benefits-eligible employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account; Additional benefits available are dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage..
Plan for your future with Secur-Serv's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.
Participate in our wellness program to improve your health and earn a discount on your health insurance premiums.
Explore new education opportunities with our Tuition Reimbursement Plan which covers up to $5,250.
Utilize our company-paid LinkedIn Learning subscription or certification programs to develop your skills and advance your career.
This position requires servicing the Midland, TX and surrounding areas
POSITION SUMMARY
The Tier 3 Helpdesk Technician also known as Field Service Engineer is responsible for the design, implementation, maintenance, and support of enterprise-level network infrastructure. Will act as a technical resource within the network engineering team, assisting in the planning and execution of network projects, troubleshooting complex network issues, and ensuring high levels of network performance and security. The role also involves contributing to documentation, change management, and adherence to industry best practices.
ESSENTIAL RESPONSIBILITIES
Install, maintain, and troubleshoot computers
Create customer documentation for customer projects
Install and configure systems
Server and Network Maintenance
Client end user support
Participate in hardware and software rollouts, end of lease upgrades, and critical projects to maintain the technology readiness within the organization
Manage and monitor status of Server backups
Respond to user's needs and questions
Participates on initiatives, with deliverables and meets quality standards, on time
Leads cross-functional initiatives, with deliverables and meets quality standards, on time
Creates System Design Documents
Estimates system level and enterprise solution work efforts
Delivers personal tasks on time and leads the delivery of tasks for natural or cross-functional workgroup
Designs, develops and implements complex business rules
Responsible for fulfilling end-user requests
Provide off-hour coverage and emergency support as needed
Keep an inventory of all electronic components
Routinely operates under deadlines and may be subject to extreme workloads
Periodically provides guidance to and assists in training less experienced individuals
Works independently
REQUIREMENTS
High school diploma or GED
Minimum 5 years of proven hands-on network engineering experience
Travel (Daily, local commute)
Strong knowledge in multiple infrastructure and internetworking methodologies
Technically proficient in switching, routing, security policy (firewall), and load balancing technologies; acts as internal consultant
Strong focus on network security and segmentation, with the ability to support environments subject to multiple, industry-specific compliance
Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
Solid understanding of the OSI or TCP/IP model
Excellent business acumen
Solid organizational skills and ability to effectively prioritize a high volume of incoming requests
Ability to work on a flexible schedule (occasional Saturdays and evenings)
Excellent communication and facilitation skills
Excellent customer service skills and the ability to work with a strong sense of urgency
Hands-on experience with monitoring, network diagnostic and network analytics tools
Proficiency with the following devices (ability to design, implement, and support):
Cisco Catalyst switches
Cisco Nexus switches
Cisco ASA-X Firewalls
Cisco FTD Firewalls with IDS/IPS & FMC
Cisco ISR4451-X
F5 BIGIP I Series Load Balancers w/ VCMP
Aruba Wireless Infrastructure (IAP)
PREFERRED SKILLS/EXPERIENCE
Experience with critical facilities (electrical, HVAC, physical security)
Strong understanding of Virtualization environments (ESXi and Hyper-V)
Strong understanding of computer communications, networks and protocols
Knowledge in Storage/SAN, Compute, and .NET Web Application management
Knowledge of Cisco Meraki and Firewall Programming
Knowledge of Azure and AWS
PHYSICAL/MENTAL REQUIREMENTS
Sit Frequently at a desk
Frequent fine hand and finger movements (keyboard, writing, mouse movement)
Continual close visual acuity for reading
Hearing and Speaking for communication within and outside of company.
May be required to lift/push/pull up to 70 pounds for set up/movement of office equipment,
Mental Requirements - must be able to consistently:
Learn new tasks,
Remember Processes,
Maintain focus,
Complete tasks independently
Make timely decisions in the context of a workflow,
Ability to communicate effectively,
Able to adhere to process protocol in a timely manner
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing ********************* or calling ************.
EEO is the law. To review your rights under Equal Employment Opportunity please visit: **********************************************************
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Hazwoper Technician - Level 1
Information technology technician job in Midland, TX
Job DescriptionDescription:
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
At TAS Environmental Services, LP, the Technician will assist in the day-to-day operations to include emergency response, cleaning of equipment, inventory of supplies and assets, and industrial tank cleaning. Potential for dirty and physically demanding work environment along with strenuous physical labor.
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
Comprehensive Medical, Dental, and Vision Coverage
Mental Health Support Programs
Supplemental Benefits - Accident, Critical Illness, etc.
Access to a company provided Employee Assistance Program
Retirement & Financial:
401(k) with Company Match
Life Insurance and Disability Coverage
Work-Life Balance:
Generous Paid Time Off (PTO)
Paid Time Off increases based on years of service
Holidays - seven (7)
Floating Holidays - two (2)
Professional Development:
Access to Online Learning Platforms
Annual Conference and Workshop Allowances
Additional Perks:
Work Boot Program
Team Building Events
Requirements:
RESPONSIBILITIES
Handling various products, hazardous and non-hazardous materials
Performing industrial work and biohazard cleanups
Staging, profiling, and processing for disposal hazardous and non-hazardous waste
Assist in the removal of soil, debris and other materials, and cleaning up spill sites
Operate and clean equipment.
Maintaining logs of working hours in compliance with all applicable state and federal regulations
Up to 25% travel as needed - location may differ
Other duties as assigned
COMPETENCIES/SKILLS
Strong observation skills
Technical proficiency with field equipment
Knowledge of environmental regulations
Data collection and analysis skills
Ability to work outdoors in all weather conditions
Excellent communication skills
Proficient in critical thinking
Teamwork oriented
Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear
This position requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing at times
The employee must frequently lift or move items up to 60 pounds
Must be able to frequently climb stairs and ladders
May occasionally deal with heights
Ability to wear Personal Equipment, including Respiratory Protection
Consists of both office setting and physical jobsite
Able to work in confined spaces when needed
Education and Experience:
HAZWOPER and Confined Space certifications preferred
Ability to read, write and do mathematics
Class C (Texas) or equivalent required
Level 1 Technicians will be responsible for obtaining and maintaining several certifications while employed including:
HAZWOPER 40
OSHA 10 and 30
MSHA(Mine Safety and Health Administration) Certification
CSE/R(Confined Space Entry/Rescue) Certification
CPR Certification
H2S Certification
First Aid Certification
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
IT Mobile Support Analyst
Information technology technician job in Odessa, TX
Department: Information Technology Reports to: Projects & Support Supervisor Summary: Provides hands on technical support to the City's field computer users across the City. Technical support includes product evaluation, install, integration and configuration of software and hardware. Research and troubleshoot problems with computers and network connectivity, make repairs, provide support remotely as well as at the customer locations. Perform routine and root-cause analysis to include evaluation of hardware and software integration based on department and IT support criteria. Directly interacts with assigned departments to maintain maximum productivity of city field workers and their computing technology. Position will need to maintain excellent communication, customer service and documentation skills as they will liaise with not only department customers, but also technology vendors and other Tier 2 IT function teams, such as Infrastructure and Software Systems. Position will provide regular reports to supervisor and customer meetings on the state of mobile systems, such as inventory and support statuses.
Scope of Responsibilities: Works to maintain optimum productivity of mobile computers, mobile applications, printers, video systems, wireless access devices in City department vehicles. Provides hands on support to these systems. Responsibility is mainly in hardware operability and software/network integration. Works closely with Tier 2 IT Software Systems group and Tier 3 Infrastructure group to ascertain root causes and implement solutions to business problems. Will assist the Projects and Support Supervisor with mobile equipment inventory, reporting and testing and implementation planning. Will have the experience and judgment to collaborate with higher tiers IT support tiers to move support issues forward expeditiously. On call 24 hours per day to assist in restoring interrupted information services. Must always possess excellent documentation and organizational skills to maintain detailed and correct inventory records and prepare status reports to customers and management.
Essential Functions: Essential duties and responsibilities may include, but are not limited to, the following:
* Provides internal consulting and specialized support knowledge for the process of implementing, administering and maintaining complex mobile computer hardware and software configurations.
* Consults with users and other IT support tiers on development and implementation of new mobile communication, hardware and applications arriving at workable methods of data input and coherent, accurate and usable reports and inventory records.
* Maintains end user mobile software and computing hardware, expanding and improving when necessary.
* Helps analyze and resolve issues, often working directly with vendors and customers where needed.
* Assists users with any mobile hardware or software-related questions or problems, instructing users and technicians in any procedures necessary to correct any errors incurred.
* Supports the divisional operations with regular and timely attendance.
* Must have and maintain a cell phone for City use to hold this position.
* Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
Essential functions, as defined under the Americans with Disabilities Act, may include any of the representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed above; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.
Minimum Qualifications:
Education, Training and Experience Guidelines: A high school diploma or GED is required. A minimum of two years of computer service experience. An Associates' Degree in Computer Science is desirable.
Knowledge, Skills and Abilities:
* Excellent oral and written communications skills.
* Ability to correctly judge levels of support needed for a particular issue and be able to assign or elevate work appropriately to the support tier and collaborate to resolution.
* Systems analysis techniques.
* Knowledge of mobile computer systems and mobility communication systems networking.
* Must understand project management concepts and techniques.
* Must be able to collaborate diplomatically with other City employees, vendors, customers and IT staff.
* Must have experience with a wide variety of mobile applications and/or hardware.
* Must be able to demonstrate excellent customer service skills.
* Must be highly detailed and organized to manage inventory records and communicate verbally or in writing all manner of status information.
License and certification requirements:
License and certification requirements: A valid Texas State Driver's License is required. Microsoft (MCSE), CompTIA A+, and other professional IT certifications are desirable. Appointment will be conditional upon successful completion of the FBI criminal background fingerprint check in accordance with Criminal Justice Information System (CJIS) standards.
Special Requirements: Work is performed in a standard office environment. The employee must be able to work on a rotating 24-hour on-call duty to cover IT-related emergencies. The employee must also have a cell phone for communications with IT management 24 hours a day and 7 days a week.
Computer Field Technician
Information technology technician job in Midland, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Information Technology (IT) Technician
Information technology technician job in Midland, TX
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
AST SpaceMobile is currently seeking a skilled Information Technology (IT) Technician to support end users, maintain enterprise hardware and software systems, and contribute to the reliability and efficiency of IT operations. This role is hands-on and fast-paced, ideal for someone who excels in troubleshooting, customer service, and adapting quickly in a growing environment.
Key Responsibilities
Provide technical support to end users for workstations, servers, and mobile devices (hardware and software).
Support and maintain Office 365 applications for users.
Prepare, deploy, and ship new hardware to remote sites and end users.
Assist with deployment of on-premises hardware including routers, switches, Ethernet cabling, servers, workstations, monitors, and printers.
Manage user accounts in on-premises Active Directory and cloud-based identity providers (Azure AD, LastPass).
Perform software installations, patches, and upgrades to maintain system security and integrity.
Troubleshoot issues to isolate and diagnose common hardware and software problems.
Create and maintain accurate systems documentation.
Escalate complex issues to subject matter experts when required.
Perform other related duties as assigned.
Qualifications
Education:
High school diploma or equivalent required; associate or bachelor's degree in IT or related field preferred.
IT-related certifications (Microsoft, CompTIA, VMware) are a plus.
Experience:
A minimum of 2+ years in desktop support, help desk, or customer support roles.
Experience supporting Microsoft Windows and Microsoft Office in a technical support capacity.
Hands-on experience with hardware maintenance including racking servers, deploying workstations, and setting up peripheral devices.
General knowledge of networking fundamentals (OSI model, TCP/IP, protocols, routing, firewalls).
Ability to work in a fast-paced and rapidly changing environment.
Flexibility to participate in on-call rotations as needed.
Preferred Qualifications
Certifications such as Microsoft, CompTIA, VMware.
Experience with virtualization technologies (Hyper-V, VMware).
Familiarity with cloud IaaS platforms (AWS or Azure).
Experience with Cisco Meraki network infrastructure.
Experience supporting mac OS, iOS, and Android devices.
Soft Skills
Strong interpersonal and communication skills.
Proven ability to collaborate effectively within cross-functional teams.
Excellent written and verbal communication skills.
Meticulous attention to detail to ensure accuracy of documentation and deliverables.
Customer service mindset and ability to learn new technologies quickly.
Technology Stack
Operating Systems: Windows, mac OS, iOS, Android.
Identity & Access: Active Directory, Azure AD, LastPass.
Productivity & Collaboration: Office 365, Teams.
Networking: Routers, switches, firewalls, TCP/IP, Meraki environments.
Virtualization: Hyper-V, VMware.
Cloud Services: AWS, Azure.
Hardware: Servers, workstations, printers, mobile devices, cabling.
Physical Requirements
Ability to lift and move equipment up to 50 lbs.
Rack servers, run cables, crawl under desks, and work with hardware in office and data center environments.
Ability to work in a standard office environment and use a computer for extended periods.
This job description may not be inclusive of all duties and responsibilities. Additional tasks may be assigned from time to time, or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Auto-ApplyField Technician Starlink/Dish Network
Information technology technician job in Monahans, TX
Minimum of $22 per hour guaranteed for the first year! Earning potential is much higher!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
Auto-ApplyDynamic PC Support
Information technology technician job in Midland, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Computer Field Technician
Information technology technician job in Midland, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Manufacturing IT Technician
Information technology technician job in Midland, TX
AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.
Position Overview
We are seeking a detail-oriented Manufacturing IT Technician to provide technical support and maintenance for IT systems within a manufacturing environment. This role ensures smooth operation of hardware, software, and network infrastructure critical to production processes, including Manufacturing Execution Systems (MES), ERP platforms, and shop-floor automation tools. The position is located in Midland-Odessa, TX.
Key Responsibilities
Install, configure, and maintain IT hardware including servers, workstations, printers, routers, and switches, as well as software used in manufacturing operations.
Provide first-level and second-level support for MES, ERP, PLM, and related applications.
Troubleshoot and resolve issues impacting production systems promptly to minimize downtime.
Manage and monitor network connectivity across manufacturing facilities and ensure secure and reliable communication between shop-floor systems and enterprise applications.
Support data collection processes for quality and compliance, including torque certifications and NCR traceability.
Maintain accurate system documentation and adhere to IT security protocols.
Work closely with production teams, quality engineers, and IT leadership to implement technology solutions.
Train end-users on IT tools and ensure proper usage of MES and other systems.
Participate in automation initiatives and integration projects to enhance efficiency.
Identify opportunities for process optimization and system enhancements.
Qualifications
Education
Associate or bachelor's degree in information technology or a related field.
Experience
Minimum of 2 years of IT support experience within a manufacturing or industrial environment.
Strong knowledge of Windows operating systems and Microsoft Office Suite.
Familiarity with networking fundamentals including TCP/IP, firewalls, and routing.
Experience supporting manufacturing systems such as MES and ERP platforms.
Ability to work in fast-paced environments and perform physical tasks such as racking servers and running cabling.
Preferred Qualifications
Experience with TULIP or similar MES platforms.
Familiarity with PLM and PDM systems.
Knowledge of compliance standards and quality management processes.
Flexibility to provide on-call support and work shifts as needed.
Soft Skills
Strong problem-solving and troubleshooting skills.
Excellent communication and collaboration abilities to work effectively with production, quality, and IT teams.
Ability to prioritize tasks in a fast-paced manufacturing environment.
Attention to detail and commitment to maintaining data integrity and system reliability.
Technology Stack
Windows OS, Microsoft Office Suite.
MES platforms such as TULIP.
ERP systems.
PLM/PDM software.
Networking tools for TCP/IP, routing, and firewall management.
IT support and monitoring tools.
Physical Requirements
Ability to lift and handle hardware up to 50 lbs.
Ability to stand, bend, reach, and perform hands-on work for extended periods.
Ability to work in a manufacturing environment around machinery and production equipment.
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands
.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Auto-ApplyField Technician Starlink/Dish Network
Information technology technician job in Midland, TX
Minimum of $22 per hour guaranteed for the first year! Earning potential is much higher!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $1000.00, paid in two installments: $500.00 at 60 days of employment and $500.00 at 6 months.
About Us: At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home entertainment products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Ability to upsell while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
#INSSMST
#ZR
Auto-Apply