Innkeeper vs front desk concierge

The differences between innkeepers and front desk concierges can be seen in a few details. Each job has different responsibilities and duties. Additionally, an innkeeper has an average salary of $47,279, which is higher than the $30,292 average annual salary of a front desk concierge.

The top three skills for an innkeeper include reservations, clean rooms and wine. The most important skills for a front desk concierge are reservations, PET, and customer service.

Innkeeper vs front desk concierge overview

	Innkeeper	Front Desk Concierge
Yearly salary	$47,279	$30,292
Hourly rate	$22.73	$14.56
Growth rate	18%	-
Number of jobs	1,272	65,071
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 45%
Average age	46	37
Years of experience	4	-

Innkeeper vs front desk concierge salary

Innkeepers and front desk concierges have different pay scales, as shown below.

	Innkeeper	Front Desk Concierge
Average salary	$47,279	$30,292
Salary range	Between $33,000 And $66,000	Between $22,000 And $40,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Gensler
Best paying industry	-	Media

Differences between innkeeper and front desk concierge education

There are a few differences between an innkeeper and a front desk concierge in terms of educational background:

	Innkeeper	Front Desk Concierge
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	University of Southern California	-

Innkeeper vs front desk concierge demographics

Here are the differences between innkeepers' and front desk concierges' demographics:

	Innkeeper	Front Desk Concierge
Average age	46	37
Gender ratio	Male, 25.7% Female, 74.3%	Male, 38.9% Female, 61.1%
Race ratio	Black or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 11.5% Asian, 9.6% White, 63.9% American Indian and Alaska Native, 1.2%	Black or African American, 10.9% Unknown, 6.6% Hispanic or Latino, 23.3% Asian, 10.1% White, 47.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	11%	13%

Differences between innkeeper and front desk concierge duties and responsibilities

Innkeeper example responsibilities.

Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
Front desk reception, guest relations, reservations, concierge/massage bookings, indoor and outdoor creek-side hostess, gift shop sales.
Greet and register guests on arrival using POS terminal.
Supervise laundry room operations and maintenance of washers, dryers and golf carts.
Check in guests, make reservations online and over the phone, assign housekeeping duties, run charges, bookkeeping responsibilities
Coordinate and execute special events including destination weddings, receptions, wine dinners and social gatherings.

Front desk concierge example responsibilities.

Manage a high level of satisfaction for club level and VIP guests and make recommendations to enhance their experience.
Develop a thorough knowledge of the computerized property management software used in the daily operations of taking reservations.
Recognize contraindications to laser hair removal before treatment begin and give all appropriate forms to patients before procedures.
Communicate with housekeeping & engineering team to ensure that the room's cleanliness & maintenance meets and exceeds guests' expectations.
Obtain accurate information from patients upon registration
Provide expertly craft PowerPoint presentations introducing tourists to the unrivaled beauty of Philadelphia's main and minor attractions.

Innkeeper vs front desk concierge skills

Common innkeeper skills

Reservations, 37%
Clean Rooms, 19%
Wine, 11%
Front Desk, 8%
Customer Service, 7%
Concierge Services, 3%

Common front desk concierge skills

Reservations, 21%
PET, 12%
Customer Service, 8%
Patients, 8%
Strong Customer Service, 7%
Front Desk Operations, 6%

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Innkeeper
Innkeeper vs Front Desk Concierge

Updated January 8, 2025

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