Innkeeper vs lodging facilities manager

Differences between innkeeper and lodging facilities manager duties and responsibilities

Innkeeper example responsibilities.

• Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
• Front desk reception, guest relations, reservations, concierge/massage bookings, indoor and outdoor creek-side hostess, gift shop sales.
• Greet and register guests on arrival using POS terminal.
• Supervise laundry room operations and maintenance of washers, dryers and golf carts.
• Check in guests, make reservations online and over the phone, assign housekeeping duties, run charges, bookkeeping responsibilities
• Coordinate and execute special events including destination weddings, receptions, wine dinners and social gatherings.
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Lodging facilities manager example responsibilities.

• Handle reservations, marketing, sales, wedding coordination, manage a team of ten staff.
• Manage and book lodging reservations and coordinate club activities.
• Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
• Extract reports for accuracy and proper authorization; calculate and post hours, paycheck amounts, and payroll exception amounts.
• Analyze office operations and procedures, such as bookkeeping, preparations of payroll, filing, and the requisition of supplies.
• Maintain facility records and inventory files using a computerize maintenance management system (CMMS) application.
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