Innkeeper vs night shift manager

Differences between innkeeper and night shift manager duties and responsibilities

Innkeeper example responsibilities.

• Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
• Front desk reception, guest relations, reservations, concierge/massage bookings, indoor and outdoor creek-side hostess, gift shop sales.
• Greet and register guests on arrival using POS terminal.
• Supervise laundry room operations and maintenance of washers, dryers and golf carts.
• Check in guests, make reservations online and over the phone, assign housekeeping duties, run charges, bookkeeping responsibilities
• Coordinate and execute special events including destination weddings, receptions, wine dinners and social gatherings.
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Night shift manager example responsibilities.

• Manage FOH to insure all guests are happy and well taken care of.
• Maintain all databases, and POS systems, ensuring that they are up-to-date.
• Operate POS and clean and maintain all areas of restaurant to promote a clean image.
• Check all time sheets make sure all personal, vacation, and holiday are included before going to payroll.
• Stock shelves and cooler as facings deplete, handle monetary transactions, and maintain store cleanliness when no customers are present.
• Demonstrate strong leadership, interpersonal, and communication skills.
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