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Installation and service technician vs installation technician

The differences between installation and service technicians and installation technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an installation technician has an average salary of $38,043, which is higher than the $37,202 average annual salary of an installation and service technician.

The top three skills for an installation and service technician include hand tools, customer service and ladders. The most important skills for an installation technician are customer service, ladders, and hand tools.

Installation and service technician vs installation technician overview

Installation And Service TechnicianInstallation Technician
Yearly salary$37,202$38,043
Hourly rate$17.89$18.29
Growth rate5%8%
Number of jobs125,640129,534
Job satisfaction--
Most common degreeHigh School Diploma, 34%High School Diploma, 32%
Average age4045
Years of experience4-

What does an installation and service technician do?

An installation and service technician is an individual who oversees the continuous operation of personal equipment through operating functions. Installation and service technicians maintain the supplies, perform preventive maintenance, and call for repairs in structures. They install, test, maintain and troubleshoot cables, switches, and any other telecommunications equipment. The skills necessary to perform this job include mechanical and electrical knowledge, customer service, working for long hours in confined spaces, and communication skills.

What does an installation technician do?

Installation technicians are responsible for handling and installing all types of electronic systems and equipment. An installation technician should be well-knowledgeable about the equipment complexity to conduct troubleshooting for system malfunction or provide necessary instructions for the customers. In some cases, installation technicians are required to conduct regular checks and maintenance to ensure that the system functions properly, upgrading, or replacing equipment for improvement. Installation technicians usually handle customer queries for the system and are expected to resolve issues through remote work or area visit.

Installation and service technician vs installation technician salary

Installation and service technicians and installation technicians have different pay scales, as shown below.

Installation And Service TechnicianInstallation Technician
Average salary$37,202$38,043
Salary rangeBetween $28,000 And $48,000Between $29,000 And $49,000
Highest paying CityQuincy, MASeattle, WA
Highest paying stateMassachusettsWashington
Best paying companyJohnson ControlsPella
Best paying industryConstructionFinance

Differences between installation and service technician and installation technician education

There are a few differences between an installation and service technician and an installation technician in terms of educational background:

Installation And Service TechnicianInstallation Technician
Most common degreeHigh School Diploma, 34%High School Diploma, 32%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeDunwoody College of TechnologyNew York University

Installation and service technician vs installation technician demographics

Here are the differences between installation and service technicians' and installation technicians' demographics:

Installation And Service TechnicianInstallation Technician
Average age4045
Gender ratioMale, 96.8% Female, 3.2%Male, 95.6% Female, 4.4%
Race ratioBlack or African American, 9.1% Unknown, 4.2% Hispanic or Latino, 18.4% Asian, 2.8% White, 64.8% American Indian and Alaska Native, 0.7%Black or African American, 12.4% Unknown, 4.8% Hispanic or Latino, 18.2% Asian, 6.3% White, 57.8% American Indian and Alaska Native, 0.6%
LGBT Percentage2%6%

Differences between installation and service technician and installation technician duties and responsibilities

Installation and service technician example responsibilities.

  • Facilitate escalations of complex desktop issues and manage cases through resolution.
  • Work with services from DSO, DS1, DS3, Ethernet and OCX.
  • Complete demo work and replacementa of sheetrock with drywall and painting.
  • Work on switches, control modules, motor pumps, valves & heaters using wiring diagrams.
  • Analyze, maintain and repair copper drop system, phone and DSL wiring network equipment and service.
  • Provide services for installation and moving of both PC's printers and voice equipment and their relate connections.
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Installation technician example responsibilities.

  • Project manage the complete installation of power and floor space of Nortel wireless switches.
  • Install, manage, and troubleshoot CAT3, CAT5, CAT6, and fiber optic infrastructures throughout the greater Tulsa area.
  • Train to build and verify customer routers, TCP/IP addresses ad gateways.
  • Inspect buildings, interpret blueprints, and laid out cable lines for telephone, internet, and cable TV.
  • Install telecommunications equipment including fire-suppression systems, switches, routers, multiplexers and cable trays.
  • Switch include 25 DMS bays , 2 PDC's and all associate cables.
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Installation and service technician vs installation technician skills

Common installation and service technician skills
  • Hand Tools, 13%
  • Customer Service, 12%
  • Ladders, 10%
  • OSHA, 7%
  • Little Supervision, 7%
  • Service Calls, 5%
Common installation technician skills
  • Customer Service, 19%
  • Ladders, 8%
  • Hand Tools, 8%
  • Work Ethic, 7%
  • Broadband, 5%
  • GPS, 5%

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