Kindred at Home jobs in Southfield, MI

Support Families. Guide Care. Shape End-of-Life Experiences. If you're driven by compassion and committed to guiding others through serious illness and loss, we invite you to join our team as a Hospice Social Worker (MSW). We believe that holistic care includes emotional, social, and spiritual support. As a key member of the interdisciplinary team, you'll help ensure patients and families receive the guidance and resources they need to navigate the hospice journey with dignity and peace of mind. This position is Per Diem, flexible hours, flexible schedule. As a Hospice Social Worker (MSW), You Will: * Serve as the psychosocial support expert on the interdisciplinary care team * Provide assessments and care planning based on the emotional, psychological, environmental, and cultural needs of patients and families * Deliver counseling, crisis intervention, and practical resource support aligned with each patient's individualized plan of care * Work closely with patients, families, physicians, nurses, chaplains, and other care team members to support the emotional and social well-being of the patient-family unit * Educate families on hospice services, advance care planning, grief, and coping strategies * Assist with long-term planning, community referrals, and resource navigation when needed * Monitor and document psychosocial changes in the patient or family situation and recommend plan of care updates as appropriate * Uphold ethical standards and professional judgment in end-of-life care About You Qualifications - What You'll Bring: * Master's Degree in Social Work (MSW) from a CSWE-accredited program * Current licensure as required by the state of employment * Minimum of 1 year of experience as a Social Worker in a healthcare or hospice setting * Knowledge of the psychosocial dynamics of illness, grief, loss, and end-of-life care * Ability to provide empathetic support and maintain boundaries in emotionally intense situations * Strong communication skills, cultural sensitivity, and respect for diverse family systems Preferred Qualifications (Not Required): * 3 to 5 years of experience as a Social Worker in hospice or healthcare * Experience supporting terminally ill patients and their families * Advanced grief counseling or palliative care training We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): * Competitive Pay * 401(k) with Company Match * Career Advancement Opportunities * National & Local Recognition Programs * Teammate Assistance Fund Additional Full-Time Benefits: * Medical, Dental, Vision Insurance * Mileage Reimbursement or Fleet Vehicle Program * Generous Paid Time Off + 7 Paid Holidays * Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) * Education Support & Tuition Assistance * Free Continuing Education Units (CEUs) * Company-paid Life & Long-Term Disability Insurance * Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Join a Team That Cares? Apply today and bring your heart and your clinical expertise to a team that values whole-person care. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Keywords: Hospice Social Worker, Palliative Care Social Worker, Social Worker, MSW, LCSW, Licensed Clinical Social Worker, Licensed Master Social Worker, LMSW, Clinical Social Worker, Medical Social Worker, Behavioral Health Social Worker ReqID: 2025-130841 Category: Social Workers Position Type: Flex/Per Diem Company: Gentiva Hospice

Physical Therapist Career Opportunity Join a Team That Puts Your Passion for Care First Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide exceptional care and support to our patients, witnessing their remarkable progress firsthand. As a Physical Therapist, your specialized skills will help deliver high-quality, compassionate care, allowing you the time to deeply understand and guide patients on their rehabilitation journey. Our well-equipped physical therapy gyms, backed by the latest technology, foster a supportive, driven, and welcoming environment. From day one, you'll experience a rewarding career and comprehensive benefits that prioritize your peace of mind and professional growth. Welcome to a place where your passion for care fuels remarkable progress and fulfillment. A Glimpse into Our World Whether you're at the early stages of your career, seeking to build a strong foundation, or an experienced Physical Therapist in search of a better environment to call home, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means being with a growing national inpatient rehabilitation leader. We take immense pride in our career growth opportunities and how our team collaborates for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, make us truly remarkable. Our Commitment to You Our benefits are designed to support your well-being and start on day one: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Tuition reimbursement and continuous education opportunities for your professional advancement. Company-matching 401(k) and employee stock purchase plans for a secure financial future. Flexible spending and health savings accounts tailored to your unique needs. A community of individuals passionate about what they do. Be the Physical Therapist You've Always Aspired to Be Your journey involves: Providing direct inpatient care to patients in need of physical therapy. Supervising care and treatments, leading patient assessments, creating personalized care plans, and addressing patient concerns. Building meaningful relationships with patients by taking the time to understand their physical, mental, and emotional needs to support their recovery. Celebrating every victory along the way. Qualifications Current licensure or certification as required by state regulations. CPR certification. Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we truly mean that. Join our family, and let's make a difference together!

Job DescriptionIT Support SpecialistAbout the Role We're seeking a motivated IT Support Specialist to join our team and provide essential technical support to our organization. This is an excellent opportunity for someone looking to build a strong foundation in IT while working hands-on with diverse technologies and systems. You'll play a vital role in keeping our operations running smoothly while gaining exposure to various aspects of information technology. Key ResponsibilitiesTechnical Support & Troubleshooting Provide timely technical assistance to end users both on-site and remotely via phone, email, or remote desktop tools. Diagnose and resolve hardware, software, and network connectivity issues. Document support requests, solutions, and user interactions in our ticketing system. Escalate complex technical issues to senior IT staff when necessary. Hardware & Infrastructure Set up, configure, and maintain desktop computers, laptops, printers, and peripheral devices. Install and update software applications and operating systems. Perform routine maintenance and upgrades on workstations and equipment. Assist with basic networking equipment setup and troubleshooting. User Account Management Create and manage user accounts across various systems and platforms. Configure email accounts, permissions, and access rights. Reset passwords and assist users with authentication issues. Maintain accurate documentation of user accounts and system configurations. On-Site Support Travel to nearby office locations and remote sites within a 20-minute radius as needed. Provide in-person technical support and training to staff members. Assist with technology setup for meetings, events, and special projects. Continuous Improvement & Learning Learn and implement automation tools to streamline repetitive IT tasks. Stay current with emerging technologies and industry best practices. Contribute ideas for improving departmental workflows and operational efficiency. Participate in training opportunities to expand technical skills and knowledge. QualificationsRequired: Associate degree in Information Technology, Computer Science, or related field, OR equivalent practical experience. Basic understanding of Windows and/or Mac operating systems. Familiarity with common office software and productivity applications. Strong problem-solving skills and attention to detail. Excellent communication skills with ability to explain technical concepts to non-technical users. Valid driver's license and reliable transportation for local travel. Customer service mindset with a patient and helpful attitude. Preferred: Experience with help desk ticketing systems. Knowledge of Active Directory or similar directory services. Familiarity with mobile device management (MDM) platforms. Basic understanding of TCP/IP networking concepts. CompTIA A+, Network+, or similar IT certifications. Previous experience in a technical support role. What We OfferProfessional Growth & Development Comprehensive hands-on training in multiple technology areas. Clear career advancement pathway with opportunities to specialize or move into senior technical roles. Access to learning resources, certifications, and professional development programs. Mentorship from experienced IT professionals. Exposure to diverse projects and cutting-edge technologies. Work Environment Collaborative team culture that values innovation and continuous improvement. Opportunity to make meaningful contributions and see the direct impact of your work. Supportive environment that encourages learning from challenges. Regular feedback and performance discussions to support your career goals. Why Join Us This position offers the perfect blend of stability and growth potential for someone eager to advance their IT career. You'll gain practical experience across multiple technical domains while working with a team that's invested in your success.

MBA Entrepreneurial Leadership Associate - Full Time Be at the Forefront of Innovation with EPIC Health At EPIC Health, we're not just building businesses-we're transforming healthcare. As an MBA Entrepreneurial Leadership Associate, you'll have the opportunity to shape the future by leading impactful startup projects, launching new business ventures, and developing innovative service lines. This role is your chance to apply your academic knowledge, entrepreneurial passion, and strategic mindset to drive real-world results. What You'll Do Lead and Execute Startup Initiatives Take ownership of projects, managing them from concept through execution to measurable outcomes. Collaborate with cross-functional teams to develop and implement bold, innovative business models. Drive Market Research and Strategy Conduct in-depth market research and analysis to identify opportunities, gaps, and competitive challenges. Present actionable recommendations and insights to senior leadership. Develop and Innovate Spearhead the creation of new service lines and specialized business units. Apply Lean Methodology and entrepreneurial strategies to optimize project outcomes. What You Bring Qualifications Currently enrolled in an MBA program with a proven academic track record. Demonstrated entrepreneurial experience, with success in launching or managing a startup. Strong background in project management, including familiarity with Lean Methodology or similar frameworks. Exceptional analytical and problem-solving skills, with the ability to turn insights into action. Excellent communication and interpersonal skills, with the ability to collaborate across diverse teams and audiences. Why Join EPIC Health? What We Offer Real-World Impact: Work on projects that make a tangible difference in healthcare delivery and innovation. Professional Development: Gain hands-on experience while expanding your entrepreneurial toolkit. Collaborative Culture: Partner with driven, mission-focused professionals dedicated to transforming lives. Opportunities to Lead: Own key initiatives and take your ideas from concept to reality. Ready to Lead the Future of Healthcare? If you're an ambitious MBA candidate eager to make an impact and lead innovative projects, we'd love to meet you. Apply today and take the next step in your entrepreneurial journey with EPIC Health. Visit ************** to learn more about us.

Job Title: Healthcare Practice Manager Location: Southfield, MIJob type: In-PersonWe're looking for a motivated and skilled Healthcare Practice Manager to lead the day-to-day operations of our primary care clinic. As a key leader, you'll ensure streamlined workflows, outstanding patient care, and the highest levels of staff performance. You'll play a critical role in creating a positive, efficient, and welcoming environment for both patients and team members. What You'll Do: Staff Leadership & Development Recruit, train, and retain top clinical and administrative talent. Conduct performance reviews, identify growth opportunities, and implement development plans. Foster a culture of collaboration, continuous improvement, and excellence. Operational Excellence Oversee daily clinic operations, ensuring efficient workflows and timely patient care. Manage staff schedules and clinic attendance to ensure optimal coverage. Ensure compliance with healthcare regulations, standards, and policies. Exceptional Patient Experience Address patient concerns with respect, urgency, and a focus on delivering an excellent experience. Advocate for patients to ensure their journey meets the highest standards of care. Facility & Resource Management Maintain inventory levels and ensure medical equipment is functioning properly. Ensure the clinic environment is clean, safe, and conducive to quality care. Financial Oversight Analyze operational performance and identify areas for improvement. Manage clinic financial operations, including intake, banking, and cost control. Drive accountability for achieving financial and operational goals. Growth & Business Development Support clinic growth initiatives through capacity planning and schedule optimization. Build strong relationships with vendors and external partners to enhance operations. Compliance & Safety Uphold adherence to all healthcare laws, regulations, and safety protocols. Implement strategies to maintain a safe and effective environment for staff and patients. What You Bring to the Role: Required Qualifications: Education & Credentials Bachelor's degree in Healthcare Administration, Business Management, Nursing, or a related field required; Master's degree preferred. Current knowledge of healthcare regulations, compliance standards, and safety protocols. Experience 3-5+ years of progressive leadership experience in a healthcare, clinical operations, or medical practice setting. Proven track record in staff management, including recruiting, training, performance evaluation, and retention. Experience overseeing daily clinic operations, patient flow, and scheduling. Strong background in financial oversight-budgeting, cost control, and revenue management. Demonstrated success in driving operational improvements and supporting growth initiatives. Skills & Competencies Strong leadership and team development skills with the ability to foster collaboration and accountability. Excellent problem-solving, decision-making, and organizational skills. Ability to handle patient concerns with empathy, urgency, and professionalism. Proficiency in healthcare software systems (Athena is a big plus) and Microsoft Office Suite. Strong communication and interpersonal skills for working effectively with staff, patients, and external partners. Knowledge of facility management, resource allocation, and vendor relations. Personal Attributes Results-oriented with a focus on operational excellence and patient satisfaction. Adaptable and resilient, able to thrive in a fast-paced clinical environment. High ethical standards and commitment to compliance and patient safety. Why Join EPIC Health? What We Offer Competitive Salary: Recognizing your expertise and leadership. Comprehensive Benefits: Health, dental, vision, 401K, and more to support your well-being. Growth Opportunities: Clear pathways for advancement, leadership development programs, and the chance to expand your role as our organization grows. Professional Development: Access to training, certifications, and ongoing learning to sharpen your skills. Collaborative Culture: Be part of a team that thrives on innovation, accountability, and delivering exceptional patient care. Ready to Lead Healthcare Excellence? If you're ready to take the next step in your career and help shape the future of patient-centered care, we'd love to meet you. Apply today and join a team that's making a difference in every community we serve. Visit ************** to learn more about us. * Background checks are required for this role.

Job DescriptionJob Title: In-House Lobbyist - Health Policy & Government Affairs Reports To: Executive Director / Board of Directors About Nuwell Management Network Nuwell Management Network is a Michigan-based Management Services Organization (MSO) supporting healthcare and community-based ventures focused on improving access, equity, and outcomes in underserved populations. We operate as a strategic backbone - providing operational support, growth strategy, and policy alignment to health-focused entities across our network. We work at the intersection of healthcare delivery, investment, and systems-level change, and we're building an ecosystem that requires serious influence, alignment, and advocacy. We're now hiring a politically-savvy, action-oriented in-house lobbyist to help us take that work further - starting with Michigan. Position Summary We are seeking a senior-level, well-connected In-House Lobbyist with a proven track record in Michigan politics and healthcare policy. The ideal candidate will have deep relationships across state and federal systems, health departments, boards, and Managed Care Organizations (MCOs)/Accountable Care Organizations (ACOs). They should bring experience advocating for programs such as FQHC look-alike designation, PACE program expansion, Medicaid incentives, abatements, and funding streams. This individual will play a key role in shaping public policy, aligning with Medicaid and MCO objectives, securing access to federal and state funding, and building public-private pathways that allow our healthcare partners to grow. A major focus of this role is to help move lives/members to our healthcare entities by advocating for contracts, abatements, pilot programs, and policy structures that support innovation and access. Key Responsibilities Healthcare Policy & Funding Advocacy: Drive influence over health-related legislation and regulation - particularly those impacting Medicaid, reimbursement models, behavioral health, FQHC look-alike programs, PACE, incentives/abatements, wellness programs, and social determinants of health (SDOH). MCO & ACO Relationship Building: Cultivate and activate relationships with Managed Medicaid Organizations and ACOs to secure partnerships, referrals, and pilots that benefit entities under Nuwell Management Network. Government Relations (State & Federal): Establish and maintain strong relationships with legislators, regulators, Medicaid leaders, federal agencies, and state boards (e.g., MDHHS, LARA, CMS, HRSA). Funding & Contracting Advocacy: Proactively identify and secure access to state/federal funding, grants, RFPs, incentive programs, abatements, and value-based care contracts that align with our network's goals. Board & Committee Representation: Represent Nuwell Management Network before policy boards, legislative subcommittees, and advisory councils to ensure our network's priorities are advanced. Regulatory Navigation: Support MSO-aligned entities in interpreting and complying with Medicaid, state, and federal healthcare policies and programs. Stakeholder Alignment: Build coalitions with advocacy groups, local governments, provider networks, and national associations to align interests and build momentum around shared priorities. External Representation: Serve as a visible advocate for Nuwell in public forums, hearings, working groups, and stakeholder discussions related to healthcare reform and Medicaid transformation. Ideal Qualifications 10+ years of lobbying, public affairs, or government relations experience, with a strong emphasis on healthcare policy Proven success shaping state and federal policy/regulatory outcomes within healthcare or Medicaid systems Established, working relationships with: Michigan legislators and political leaders Key state health agencies (MDHHS, LARA, etc.) Federal agencies (CMS, HRSA, HHS) Executives or policy leaders within major MCOs and ACOs Familiarity with: Medicaid managed care contracting, incentives, and abatements FQHC look-alike and PACE program models MSO structures and provider group dynamics Social determinants of health (SDOH) and value-based care trends Strategic and execution-focused - able to shape the roadmap, influence key decision-makers, and deliver measurable results Strong written and verbal communication skills for influencing policymakers, boards, and business leaders Alignment with our mission of expanding equity and access through healthcare innovation and investment Bonus Points For: Direct experience with MCOs, state Medicaid programs, or large FQHC/PACE/FQHC look-alike entities Successful track record in securing abatements, incentives, or public funding streams Previous success in advocating for pilot programs, board approvals, or contracts that moved members/lives to partner organizations Existing relationships with federal and state boards, Medicaid subcommittees, or appropriations committees What We Offer Competitive salary + outcome-based bonuses + performance incentives tied to policy wins, funding, and abatements secured Access to a growing, mission-driven network of healthcare and investment leaders Direct impact on state and federal healthcare policy and funding decisions High-visibility role with opportunities for advancement in public affairs, policy leadership, and board representation

Job Description Sales Development Representative (SDR) Department: Sales & Business Development Reports to: National Sales Manager About Epic Health Epic Health is a physician-owned and family-operated healthcare organization with more than 25 years of experience providing comprehensive care to communities throughout Metro Detroit and beyond. With multiple primary care and specialty locations, Epic is expanding rapidly through strategic acquisitions and partnerships, while also offering innovative self-funded insurance solutions to employers. We're looking for an energetic, driven, and highly organized Sales Development Representative (SDR) to help power our growth engine. Position Overview The Sales Development Representative (SDR) plays a crucial role in Epic Health's growth strategy by driving top-of-funnel activity. This is an in-office, outbound prospecting role focused on: • Calling and qualifying medical practices for potential acquisition opportunities. • Scheduling appointments for Acquisition Specialists to meet with decision-makers. • Generating qualified appointments for our self-funded insurance program with employers and brokers. This is a high-activity role that requires excellent communication skills, persistence, and a passion for building relationships. Key Responsibilities • Conduct high-volume outbound calls, emails, and follow-ups to medical practices and employer prospects. • Identify and qualify leads for Epic's acquisition and insurance programs. • Set appointments for Acquisition Specialists and Insurance Sales Representatives. • Use CRM tools to log activities, track lead progress, and manage pipeline efficiently. • Research and maintain up-to-date lead lists, identifying decision-makers and key influencers. • Follow a structured outreach cadence, including cold calls, email sequences, and follow-up strategies. • Collaborate closely with Sales, Marketing, and Leadership teams to optimize outreach strategies. • Achieve and exceed daily, weekly, and monthly activity and appointment-setting KPIs. • Maintain professionalism, compliance, and confidentiality in all communications. Qualifications • 1-3 years of inside sales, telemarketing, lead generation, or SDR/BDR experience (healthcare industry preferred but not required). • Strong verbal and written communication skills with the ability to confidently speak to business owners and medical professionals. • Proven track record of meeting or exceeding activity and appointment-setting targets. • Proficiency with CRM systems and outbound dialing/emailing tools. • Self-starter with excellent time management and organizational skills. • Comfortable working in a fast-paced, high-volume outbound environment. • Positive attitude, resilience, and coachability. Performance Expectations (KPIs) • Outbound Dials: 80-100 daily • Qualified Conversations: 15-20 daily • Appointments Set: 10-20 weekly • Lead-to-Appointment Conversion: 15%+ • Follow-Up Cadence Compliance: 100% Why Join Epic Health • Be part of a mission-driven organization serving communities for over 25 years. • Competitive base salary + uncapped commission opportunities. • Full benefits package including medical, dental, vision, and 401(k). • Clear career advancement paths into Sales, Account Executive, or Business Development leadership roles. • Ongoing sales training and coaching.

Sr. Sales Manager - Healthcare/IT Employment Type: Full-Time Shape the Future of Connected Healthcare. We're a mission-driven healthcare organization committed to delivering innovative solutions across healthcare, insurance, and wellness services. Serving a rapidly growing B2B and enterprise client base, our expanding portfolio includes healthcare software, care management programs, and specialty network solutions. Built for scale and driven by purpose, we're searching for a Senior Sales Manager who can lead the charge in building a high-performing sales organization that drives national growth. Position Summary As the Sr. Sales Manager - Healthcare/IT, you'll be responsible for building, developing, and leading a high-impact sales team across multiple verticals. You'll shape the playbook for scalable, data-driven sales execution - from B2B healthcare partnerships to technology integrations and enterprise client expansion. This is a hands-on leadership role ideal for a strategic, entrepreneurial leader who can balance vision with execution. You'll help define how we go to market, build pipelines, and close enterprise deals - while mentoring the next generation of healthcare sales talent. Key Responsibilities Team Leadership & Development Recruit, train, and mentor a growing sales team across healthcare, IT, and care management verticals. Foster a culture of performance, accountability, and continuous improvement. Implement effective coaching frameworks to develop sales acumen and client relationship skills. Sales Strategy & Execution Design and implement scalable, repeatable sales processes aligned with company goals. Lead forecasting, pipeline management, and reporting using CRM and analytics tools. Drive go-to-market strategies that align sales, marketing, and product efforts. Cross-Line Growth Management Oversee sales execution across multiple business lines - including healthcare technology, software solutions, and service-based offerings. Manage growth in both B2B and B2C segments, optimizing pricing, packaging, and conversion strategies. Partnership & Channel Development Build and nurture relationships with brokers, employer groups, TPAs, healthcare systems, and referral networks. Identify and manage strategic alliances to expand market presence and drive referral-based growth. Performance & Reporting Define, track, and report KPIs including conversion rates, average deal size, and customer acquisition cost. Present regular sales performance updates to executive leadership, recommending strategies to enhance results. Utilize data and market trends to refine messaging, target new channels, and strengthen the sales funnel. Cross-Functional Collaboration Partner with Marketing to align lead generation and branding strategies with sales priorities. Work closely with Product and Operations to ensure seamless onboarding and client experience. Contribute to company-wide strategic planning and business development initiatives. Qualifications Experience: Minimum 5 years of progressive sales management experience in healthcare, IT, or a related field. Track Record: Proven success building, scaling, and leading high-performing teams in growth-stage or startup environments. Industry Knowledge: Deep understanding of healthcare, health tech, insurance, or care management sales models. B2B Expertise: Skilled in complex sales cycles, contract negotiation, and solution selling. Leadership: Strong communicator and motivator with a passion for coaching and people development. Tech Savvy: Proficient with CRM systems (HubSpot, Salesforce, or similar) and data analytics tools. Bonus: Background in health plans, provider networks, or employer-sponsored healthcare. Preferred Traits Visionary thinker who thrives in entrepreneurial environments. Confident leader who's equally comfortable in strategy sessions and client pitches. Relationship-builder who values integrity, long-term partnerships, and measurable outcomes. Analytical yet empathetic - understands how data and human connection drive success. What We Offer Competitive base salary. Comprehensive health benefits (medical, dental, vision). 401(k) Paid time off, holidays. Professional growth opportunities in a fast-scaling, mission-driven organization. Direct mentorship from senior leadership with a clear path to Director-level advancement. Why Join Us Purpose-Driven Mission: Be part of a company reshaping healthcare through technology, precision, and human connection. Entrepreneurial Culture: You won't just follow a playbook - you'll help write it. High-Impact Role: Your leadership will shape how we scale nationally across healthcare and IT verticals. Collaborative Team: Work alongside innovative clinicians, engineers, and strategists who care deeply about better outcomes. Ready to help build something extraordinary? Join EPIC Health and help redefine how healthcare connects, scales, and serves. Apply today to become our next Sr. Sales Manager - Healthcare/IT.

Job Title: Diagnostic Radiologist Employment Type: Full-Time Compensation: $450,000 - $500,000+ Shape the Future of Diagnostic Care at EPIC Health At EPIC Health, we don't just read scans-we read stories. Stories of resilience, recovery, and care that demand precision, clarity, and compassion. We're seeking a Radiologist who brings not only clinical expertise but also a patient-centered mindset to help us deliver high-quality, life-changing diagnostic care to the communities we serve. If you're ready to bring your talents to a mission-driven healthcare organization that values innovation, collaboration, and impact-this role is for you. What You'll Do Comprehensive Diagnostic Interpretation Interpret and report on a wide range of imaging studies, including X-ray, ultrasound, mammography, CT, and MRI. Deliver accurate, timely, and actionable results that support the treatment decisions of primary care providers and specialists. Patient-Centered Consultations Provide clear, consultative communication with referring physicians to guide clinical decision-making. When necessary, offer insights to patients about diagnostic results in partnership with their care team. Collaboration Across Care Teams Work closely with our internal medicine, women's health, cardiology, and urgent care teams to deliver coordinated care. Participate in case reviews, clinical rounds, and continuous improvement initiatives. Quality Assurance and Compliance Adhere to all regulatory, accreditation, and internal quality standards (including ACR, CMS, and state regulations). Contribute to continuous quality improvement efforts in imaging accuracy, patient safety, and workflow efficiency. Support Technological Innovation Leverage our advanced imaging systems and work with IT teams to ensure imaging software and PACS systems operate at peak performance. Provide feedback on imaging protocols, upgrades, and diagnostic tools that improve workflow and outcomes. What You Bring Qualifications Doctor of Medicine (MD) or Doctor of Osteopathy (DO) with specialization in Radiology. Board Certification in Diagnostic Radiology (or eligibility within 1 year of hire). Active and unrestricted medical license in Michigan or ability to obtain. Fellowship training in Neuroradiology, Musculoskeletal, Women's Imaging, or Body Imaging preferred but not required. Experience Preferred 2 years of post-residency clinical radiology experience (new grads with strong training will be considered). Experience interpreting a full range of imaging studies, including cross-sectional imaging and breast imaging. Familiarity with outpatient diagnostic workflow is a plus. Skills and Attributes Excellent written and verbal communication skills. High attention to detail and ability to multitask in a fast-paced setting. Strong team orientation and collaborative mindset. Comfortable using PACS/RIS systems and electronic health records (EHR). Why Join EPIC Health? At EPIC Health, we're breaking down the traditional walls of healthcare. You won't be siloed-you'll be part of an integrated, supportive care model where your expertise makes a measurable difference. What We Offer Competitive salary and productivity-based incentives Comprehensive benefits including health, dental, vision, life, and disability insurance 401(k) retirement plan Generous PTO and paid holidays Collaborative, mission-focused team and leadership Ready to Practice Radiology That Matters? Apply today and join a team that's redefining what's possible in healthcare - ************** Background checks are required for this role.

Job Title: UI/UX Designer Employment Type: Full-Time About EPIC Health At EPIC Health, we're on a mission to transform healthcare delivery through innovation, accessibility, and patient-centered care. We serve diverse communities across Michigan and are committed to building tools, platforms, and experiences that make healthcare easier to access and more meaningful for patients and providers alike. We're looking for a UI/UX Designer who is passionate about creating intuitive, engaging, and inclusive digital experiences that enhance how patients and healthcare teams interact with technology. Position Overview As a UI/UX Designer at EPIC Health, you will work closely with cross-functional teams-including IT, Marketing, Clinical Leadership, and Product Development-to design and refine web, mobile, and internal-facing applications. Your focus will be on turning complex workflows into seamless user experiences that improve accessibility, engagement, and satisfaction for both patients and staff. Key Responsibilities User Experience Design Conduct user research, interviews, and usability testing to gather insights. Translate user needs and business goals into wireframes, prototypes, and interaction flows. Ensure all designs are inclusive, accessible, and patient-friendly. User Interface Design Create clean, modern, and responsive UI designs for web and mobile platforms. Develop high-fidelity mockups and design systems that align with EPIC Health branding. Collaborate with developers to ensure accurate implementation of design specs. Collaboration & Strategy Partner with product managers and stakeholders to define user requirements and success metrics. Participate in Agile/Scrum processes, contributing to design sprints and iterative development. Provide creative input on marketing campaigns, patient portals, mobile apps, and clinical dashboards. Testing & Optimization Conduct A/B testing and analyze performance data to refine user experiences. Continuously evaluate workflows and propose improvements to maximize efficiency and engagement. Qualifications Education & Experience Bachelor's degree in Design, Human-Computer Interaction (HCI), Digital Media, or related field (or equivalent experience). 3+ years of professional experience in UI/UX design, preferably in healthcare, wellness, or a regulated industry. Skills Proficiency in design tools such as Figma, Sketch, Adobe XD, or InVision. Strong portfolio demonstrating experience with user research, wireframes, prototypes, and final UI design. Understanding of responsive design, accessibility standards (WCAG), and cross-platform design principles. Ability to collaborate effectively with both technical and non-technical stakeholders. Familiarity with front-end development principles (HTML/CSS/JavaScript) a plus. What We Offer Competitive salary Comprehensive benefits (medical, dental, vision, disability, life insurance) 401(k) retirement plan Paid time off, holidays, and flexible work arrangements Professional development, training, and career growth opportunities A collaborative and mission-driven culture focused on improving community health Why Join EPIC Health? At EPIC Health, you'll design for impact. Every screen, every interaction, every feature you touch has the potential to transform patient care and make healthcare more human, accessible, and effective. If you're ready to bring empathy, creativity, and innovation into healthcare design, we want you on our team. 👉 Apply today at **************

Behavioral Health Specialist - Full Time Job Type: Full-Time, On-site Make a Lasting Impact with EPIC Health At EPIC Health, we're redefining the standard of care by delivering compassionate, evidence-based behavioral health services to the frail, the vulnerable, and their caregivers. As a Behavioral Health Specialist, you'll be at the forefront of supporting patients facing challenges such as mental illness, addiction, and behavioral health crises. Your expertise will guide individuals and families toward meaningful, life-changing solutions. What You'll Do Comprehensive Patient Care Conduct thorough mental health assessments and diagnostics to identify patient needs. Develop, implement, and evaluate individualized clinical treatment plans. Provide outpatient therapy tailored to adults and/or children with diverse mental health needs. Offer crisis intervention services, ensuring patient safety and immediate support. Team Collaboration and Community Engagement Collaborate with interdisciplinary teams to ensure comprehensive care delivery. Build and sustain relationships with community organizations to support patient advocacy. Connect patients with mental health and public health resources in the community. Monitoring and Reporting Maintain accurate patient records, treatment plans, and progress reports. Conduct assessments to track patient improvement and adjust interventions as needed. Prepare detailed case summaries and discharge plans. What You Bring Required Qualifications Education: Master's Degree in Social Work, Counseling, or a related field. License: Active LPC or LMSW licensure. Experience: Minimum of 3 years working with the population served, including experience in: Conducting assessments and reviewing treatment plans. Delivering individual and family therapy. Providing crisis and behavioral interventions. Skills and Competencies Expertise in evidence-based practices and psychosocial assessment. Strong treatment planning skills with the ability to adjust plans as necessary. Excellent communication skills for patient counseling and interdisciplinary collaboration. Proficiency in crisis stabilization and emergency decision-making. Familiarity with local mental health resources for patient referrals and advocacy. Why Join EPIC Health? When you join EPIC, you become part of a mission-driven organization dedicated to transforming lives. What We Offer Competitive Compensation: Reflecting your skills and dedication. Comprehensive Benefits: Health, dental, vision, and more. Professional Growth: Opportunities for continued learning and career advancement. Supportive Environment: Work with a multidisciplinary team that values innovation and collaboration. Ready to Make a Difference in Behavioral Health? If you're driven to provide compassionate, impactful care and ready to contribute to a supportive team, we want to meet you. Apply today and join EPIC Health in transforming mental health care for our community. Visit ************** to learn more about us. * Background checks are required for this role.

Join us to make a difference when life matters most Are you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate, hands-on care during life's most meaningful moments? We believe every day is an opportunity to bring comfort, dignity, and peace to patients and families facing end-of-life journeys. We're currently seeking a dependable, empathetic, and attentive Hospice Aide to provide essential personal care and emotional support to patients wherever they call home-whether that's a private residence, assisted living facility, or inpatient unit. If you're passionate about making a difference when it matters most, we invite you to join our dedicated hospice care team. What You'll Do as a Hospice Aide: + Provide direct personal care to terminally ill patients + Assist with personal hygiene, grooming, and toileting + Support safe mobility, including use of walkers and wheelchairs + Help with meal preparation, feeding, and light housekeeping + Observe and report changes in the patient's physical or mental condition + Offer emotional and psychological support to patients and families + Maintain accurate and timely documentation of visits + Attend team meetings and participate in Quality Improvement (QI) activities + Practice infection control and follow safety protocols at all times About You Qualifications - What You'll Bring: + Active CNA license in the state of employment (Required) + Current CPR certification (Required) + Driver's license and reliable vehicle with insurance (Required) + Six (6) months or more of direct patient care experience (Preferred) + Comfortable working in home settings, hospice facilities, or long-term care environments + Demonstrated compassion, patience, and ability to handle emotional situations + Willingness to work independently and adapt to changing patient needs Preferred Background (Not Required): + Experience in home health, hospice, palliative care, or oncology + Prior roles in hospital nursing, ICU, geriatrics, med-surg, ER, telemetry, or nursing homes + Exposure to end-of-life care, wound care, or admissions support We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Make a Difference in Someone's Daily Life? Apply now to become part of our Hospice Care team and help patients live safely, comfortably, and with dignity-at home. Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace keywords: Certified Nursing Assistant, Hospice CNA, Home Health Aide, Patient Care Assistant, PCA, Hospice Aide Jobs, CNA Jobs Near Me, Personal Care Aide, CNA Hospice Home Care ReqID: 2025-131451 Category: Home Health Aides/CNAs Position Type: Full-Time Company: Gentiva Hospice

Assistant Controller - Controller Track (12-24 Month Path to Controller) Employment Type: Full-Time About Us We're not your typical healthcare company. We are a fast-growing, innovative, multi-entity organization - spanning medical practices, labs, pharmacies, technology, and real estate - on a mission to expand access to quality healthcare across the U.S. With our national expansion underway, we're building a finance team that can scale with us - and we want you to be part of it. The Opportunity We're seeking an Assistant Controller who is ready to step beyond traditional accounting and grow into a Controller role within 12-24 months. This role offers the chance to work side by side with our Controller and Finance Director, gaining mentorship, leadership opportunities, and exposure across every part of a growing healthcare enterprise. You'll not only ensure accurate, GAAP-compliant financial reporting but also play a key role in shaping the processes, systems, and controls that will support our national expansion. This is a rare opportunity to gain the depth and breadth of experience most accountants don't get until much later in their careers. Reporting To: Controller & Finance Director What You'll Do Drive monthly closes, reconciliations, and GAAP financial reporting across multiple healthcare entities. Oversee purchasing, accounts payable, and payroll functions, ensuring accuracy, efficiency, and compliance. Partner with leadership on budgeting, forecasting, and variance analysis to guide business decisions. Lead improvements in processes, controls, and ERP/reporting systems as we scale nationally. Support external audits, state/local compliance, and multi-state reporting. Manage fixed assets, capital projects, and related schedules. Mentor staff and collaborate closely with the AP Manager to strengthen team performance. Contribute to special projects tied to growth initiatives, acquisitions, and finance transformation. What We're Looking For Bachelor's in Accounting or Finance required; CPA or CPA-track strongly preferred. 3-5 years of progressive accounting experience (public accounting or healthcare industry a plus). Strong GAAP knowledge and hands-on experience with multi-entity or complex accounting. Solid background in purchasing, accounts payable, and payroll operations. Extremely advanced Excel skills - pivot tables, nested formulas, financial modeling, scenario analysis, dashboards, and automation techniques. ERP proficiency (Acumatica, NetSuite, Dynamics, or similar). Tech-savvy and process-driven - thrives on streamlining procedures, leveraging systems, and using data/analysis to drive better decisions. Hungry to grow - you want to run your own accounting team within 1-2 years. Why You'll Love Working Here High Growth: Be part of a company in expansion mode - your work will directly shape our financial infrastructure as we scale nationally. Exposure: Multi-entity, multi-service-line healthcare operations (medical practices, labs, pharmacies, real estate) - no two days are the same. Career Path: Mentorship and direct visibility with the Finance Director and Controller. We're not just filling a role - we're building a future Controller. Culture: Collaborative, fast-paced, and entrepreneurial. Your ideas matter here. Rewards: Competitive salary, performance-based bonus potential, comprehensive benefits (medical, dental, vision), 401(k), PTO, professional development opportunities, and the chance to accelerate your career faster than in a traditional corporate track.

Job Title: Patient Experience Specialist Location: Southfield, Michigan (On-site) Reports To: On-site Manager The ideal candidate for this role is an advanced critical thinker and problem solver who is passionate about improving patient care and outcomes. Under the supervision of the Manager, you will play a vital role in facilitating seamless healthcare experiences by addressing patient barriers, ensuring efficient care coordination, and supporting processes related to acquisitions, infusions, and diffusions. This position focuses on proactive patient engagement, ensuring smooth transitions across different aspects of care, and collaborating with providers and healthcare partners to enhance the overall patient experience. Key Responsibilities: Serve as a resource for patients, ensuring all interactions are clear, compassionate, and solution driven. Maintain and update accurate patient demographic information within the Electronic Health Records (EHR) systems. Coordinate and facilitate the exchange of essential patient information between EPIC Health providers, specialists, pharmacies, and community partners. Assist patients in overcoming healthcare barriers by connecting them with necessary services and resources. Provide comprehensive care coordination before and after office visits, ensuring an efficient and seamless patient experience. Support and oversee patient experience related to acquisitions, infusions, and diffusions. ensuring adherence to protocols and quality standards. Drive patient and provider satisfaction by anticipating needs, addressing concerns, and delivering high-quality service. Collaborate with cross-functional teams to optimize patient engagement, quality of care, and operational efficiency. Contribute to process improvement initiatives and training efforts to enhance patient experience strategies. Participate in continuous education and development programs focused on patient advocacy, care coordination, and healthcare operations. Perform other duties as assigned, including support at additional locations as needed. Why Work for EPIC Health? We offer a competitive compensation and benefits package, including: Competitive Pay Opportunities for Professional and Personal Growth Medical, Dental, and Vision Coverage Short and Long-Term Disability, Life & AD&D Insurance 401(k) Holiday, Vacation, Personal, and Sick Time-Off Employee Recognition and Assistance Programs Who You Are: High school diploma or GED required; additional education or certifications in healthcare administration, customer service, or patient advocacy are a plus. Minimum of 2 years of experience in a customer service setting. Passionate about patient advocacy, service excellence, and problem-solving. Excellent communication and interpersonal skills, with the ability to build trust with patients and healthcare providers. Strong organizational and multitasking abilities, capable of working efficiently in a fast-paced environment. Proactive, adaptable, and innovative in identifying solutions to enhance patient care and satisfaction. Tech-savvy with experience using Electronic Health Record (EHR) systems and other healthcare technologies. A team player who thrives in a collaborative, high-performance environment. Additional Requirements: Background checks are required for this role. This is an on-site position located in Southfield, Michigan. Candidates must reside in the Metro Detroit area. About EPIC Health: EPIC Health System was founded in 2000 in Ferndale, Michigan, by two visionary physicians, Drs. Ted and Greg Naman. Over the past two decades, we have remained committed to revolutionizing healthcare delivery through innovation, collaboration, and patient-centered care . We continuously strive to push the boundaries of integrated healthcare, ensuring the highest quality of care for our communities. Join us and be part of a team that is truly making a difference-one patient at a time! To Learn more about EPIC Health Systems please visit **************

Job type: Full Time Location: Will require travel between multiple Metro Detroit sites. Base location will be at Ferndale/Southfield Be the Difference in Patient Care at EPIC Health At EPIC Health, we believe diagnostic imaging isn't just about technology-it's about compassion, precision, and creating a better health journey for every patient. If you're ready to bring your technical skills and patient-focused mindset to a team that's redefining care, we'd love to have you. What You'll Do as a Vascular and Echo Ultrasound Technologist In this role, you're not just capturing images-you're giving patients answers and providers the insights they need to make life-saving decisions. Here's what you'll tackle every day: Gather Patient Insights: Collect and document information to ensure imaging aligns with each patient's unique needs. Deliver Precision Imaging: Conduct General and Vascular Ultrasound exams using your expertise and sound judgment. Operate with Skill: Proficiently use ultrasound equipment to capture clear, high-quality images. Ensure Safety: Determine the appropriate use of shielding devices and maintain patient safety at all times. Monitor Patient Comfort: Keep a close eye on patients' physical and emotional well-being during procedures. Review and Perfect: Evaluate images for technical quality and capture additional views when needed. Maintain Equipment Excellence: Perform and document quality assurance checks to keep systems running at their best. Support the Team: Step up wherever needed because collaboration and adaptability are core to who we are. Other responsibilities as assigned. Why Choose EPIC Health? When you join EPIC, you're joining a team that values your skills and supports your growth. Here's what we offer: Competitive Pay: Be rewarded for the expertise you bring to our patients. Career Advancement: Learn, grow, and find opportunities to advance in a forward-thinking healthcare environment. Comprehensive Health Benefits: Access affordable & high-quality healthcare. Dental and Vision Coverage: Keep your health on track with options that meet your needs. Retirement Planning: Secure your future with a 401(k) retirement plan. Time Off and Balance: Enjoy holidays, personal time, and the flexibility to recharge. A Mission-Driven Team: Work with a group that cares as much about your success as it does about delivering exceptional patient care. What We're Looking For We're searching for someone who: Has graduated from an accredited Medical Sonography program. Brings at least 2 years of experience as a General Ultrasound Tech or certified Echo/Vascular Ultrasound Technologist. Is willing to travel across all Metro Detroit locations to serve our patients. Can handle physical demands like lifting, standing, bending, and moving patients and equipment. Thrives on challenges and views every mistake as a chance to learn and grow. Brings a positive, team-focused attitude and is ready to collaborate. * Background checks are required for this role. Ready to Join Us? If you're detail-driven, passionate about patient care, and eager to make an impact, we want to hear from you. Apply now and help us redefine what's possible in healthcare at EPIC Health - **************

Job Title: Benefit Sales Consultant - Unity Health Plan Employment Type: Full-Time, In-Office About Unity Unity is a provider-owned, self-funded health plan designed to give employers cost control, network flexibility, and value-based care. With a unique model built around our exclusive provider network, Unity delivers better care outcomes while lowering costs for employers and employees. Position Overview The Benefits Sales Consultant will be responsible for generating new business for the Unity Health Plan through proactive outreach and relationship building. This is a high-activity, business development role that requires strong phone communication skills, persistence, and the ability to close sales. The role will focus primarily on outbound calling to targeted business prospects to generate both pre-sales commitments and full plan sales. The Benefits Sales Consultant may also handle inbound leads and follow-up activities to convert prospects into clients. This position is based in our headquarters office and will work closely with our marketing and leadership teams to meet and exceed sales goals. Key Responsibilities Prospecting & Lead Generation Make a high volume of outbound calls daily to business owners, HR leaders, and decision-makers. Use lead lists, CRM tools, and marketing-generated prospects to build a qualified sales pipeline. Identify potential customers and engage in consultative discussions to uncover needs. Sales & Closing Present the Unity Health Plan value proposition and explain plan benefits in a clear, compelling manner. Generate pre-sale commitments from prospective clients ahead of open enrollment periods. Manage the full sales cycle, from initial outreach to closing agreements. Follow up on inbound inquiries promptly to maximize conversion. Pipeline Management & Reporting Maintain accurate and timely records in the CRM system, documenting all outreach and follow-up activities. Track performance metrics (calls, contacts, appointments, conversions, closed sales) against weekly and monthly goals. Collaborate with the sales and marketing team to refine messaging, targeting, and outreach strategies. Qualifications Proven success in an inside sales or business development role, preferably in insurance, healthcare, or employee benefits. Strong phone communication and persuasion skills. Comfort with high-volume outbound calling and proactive outreach. Experience managing the full sales cycle and closing deals. Ability to quickly learn and articulate complex product offerings. CRM experience (Salesforce, HubSpot, or similar) preferred. Highly organized, goal-oriented, and motivated by results. Performance Metrics Outbound call volume and talk time. Number of qualified leads generated. Pre-sale commitments secured. Closed sales and revenue generated. Conversion rate from lead to sale. Compensation & Benefits Base salary plus performance-based commission. Health, dental, and vision benefits. Paid time off and holidays. 401(k) retirement plan. Professional development and training opportunities. Why Join Unity? At Unity Health Plan, you'll be part of a mission-driven organization that is transforming how employers and employees experience healthcare. This is more than just a sales role-it's an opportunity to directly shape growth and impact the lives of patients and businesses across the community. Here, you'll find: Growth Potential: As Unity expands, so will your career opportunities. Collaborative Culture: Work side-by-side with a passionate team of healthcare and business leaders. Meaningful Work: Contribute to a plan that lowers costs while improving care outcomes. High-Energy Environment: A results-driven culture that rewards persistence, creativity, and success.

Provide comfort beyond medicine - support patients and families with spiritual care ate life's most sacred moments At Gentiva, we believe every patient deserves dignity, peace, and connection-no matter where they are on life's journey. Our Hospice Chaplains offer more than prayers and presence; they bring comfort, guidance, and meaning when it's needed most. We're looking for a compassionate Hospice Chaplain to provide non-denominational spiritual and emotional support to patients and families facing end-of-life care. As a valued member of our interdisciplinary team, you'll help ensure that no one walks this path alone. This is a Per Diem, as needed position. What You'll Do as a Hospice Chaplain: + Provide spiritual and emotional support to patients, families, and caregivers in alignment with their beliefs and values. + Offer non-denominational, inclusive care that respects all faiths, spiritual traditions, and cultural backgrounds. + Serve as an integral member of the interdisciplinary team, participating in patient care conferences and collaborating with nurses, social workers, aides, and medical staff. + Assess spiritual needs of patients and families and develop individualized spiritual care plans. + Conduct visits, prayers, blessings, and rituals as appropriate and requested by the patient or family. + Assist families during times of grief, loss, or transition, and provide bereavement support and counseling. + Build relationships with local faith leaders and community resources to support patients' and families' unique spiritual needs. + Maintain timely and accurate documentation of spiritual assessments, interventions, and outcomes. About You The candidate must meet one of the following educational requirements: + Bachelor's degree in theology, religion, human services, counseling, psychology, or sociology (or as required by state-specific regulations) + A minimum of one unit of ACPE-accredited Clinical Pastoral Education (CPE) Note: Degrees from accredited institutions are preferred. If a degree is from a non-accredited college or university, AVPO approval is required prior to hire. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund Additional Full-Time Benefits: + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace Keywords: ACPE, CPE, BCC, Hospice Chaplain, Spiritual Care Coordinator, Ministry Jobs, Palliative Care Jobs, Hospice Jobs, Pastoral Counseling ReqID: 2025-130499 Category: Bereavement / Chaplains Position Type: Flex/Per Diem Company: Heartland Hospice

Assistant Business Manager (LAM 0.75) Department: Operations Reports To: Business Administrator (LAM 1) Employment Type: Full-Time About EPIC Health At EPIC Health, we believe healthcare should be high-performing, people-centered, and relentlessly proactive. Our mission is to deliver quality care through innovation, teamwork, and the belief that every visit is a prevention visit. We operate through a connected Pod system - with Multi-Specialty Medical Office Buildings (MOBs), Hubs, and Satellites - where operational excellence is the engine behind patient access and exceptional outcomes. We're building the future of value-based care, and we're looking for operational leaders who thrive in organized chaos, love solving problems in real time, and believe data and empathy can coexist. Position Summary The Assistant Business Manager (LAM 0.75) is a key operational leader responsible for the daily execution of site operations, staff supervision, and workflow compliance. Acting as the bridge between the Business Administrator (LAM 1) and the frontline teams (Clinical Assistants and Medical Receptionists), this role ensures that every day runs efficiently, compliantly, and in alignment with EPIC Health's model of care. This position is ideal for a hands-on operations professional ready to lead people, manage processes, and grow into full site ownership. What You'll Do Operational Leadership Lead and supervise all Clinical Assistants (CAs) and Medical Receptionists (MRs), ensuring adherence to EPIC's SOPs and daily operational standards. Conduct Start-of-Day (SOD) readiness checks, staffing reviews, and live patient-flow management throughout the day. Support the Business Administrator in implementing the ACT Model, Ps-POD adherence, and daily access goals. Staff Supervision & Development Coach and mentor Lead CAs (LAM 0.5) and support their leadership growth. Provide real-time coaching to staff to reinforce SOP execution, efficiency, and service excellence. Manage attendance, schedule coverage, and performance feedback for all CAs and MRs. Quality & Compliance Oversight Audit front desk and back-office workflows to ensure compliance with key SOPs such as: Support Staff Allocation Scheduling Follow-Up Appointments Patient Wait Times (ACK to Started) Participate in Gemba Walks and Layered Assurance Monitoring (LAM-1) activities to identify and correct process gaps in real time. Support documentation accuracy, care management workflows, and follow-up scheduling compliance. Operational Execution & Data Monitoring Track site-level KPIs: patient throughput, wait times, follow-up scheduling, and provider coverage. Report daily operational summaries and weekly performance trends to the Business Administrator. Coordinate staff allocation adjustments and escalate barriers that impact access or patient satisfaction. Culture & Engagement Model EPIC's values: Serious Fun. High Performance. Mad Science. Team Player. Ridiculously Responsive. Foster a collaborative and energetic environment focused on patient care and continuous improvement. Recognize and celebrate wins - large and small - across your team. Who You Are A hands-on problem solver with strong leadership instincts and operational acumen. Passionate about healthcare operations, patient experience, and helping teams perform at their best. Detail-oriented, process-driven, and able to make real-time decisions without losing sight of the big picture. Qualifications Bachelor's degree in Healthcare Administration, Business, or related field preferred (or equivalent experience). 2+ years of supervisory experience in healthcare operations (preferably in ambulatory or multi-site settings). Strong understanding of workflow management, staffing, and patient access optimization. Proficiency in EHR/PM systems (Allscripts, Phreesia, or similar) and data-driven decision-making. Excellent communication, coaching, and conflict-resolution skills. Performance Metrics 95% adherence to follow-up scheduling SOP ≤5% staffing variance between SOD forecast and actual coverage ≤15-minute patient wait time (ACK to Start) average ≥90% provider satisfaction with CA/MR support Positive trend in patient throughput and satisfaction metrics Why Join EPIC Work in a forward-thinking organization redefining healthcare delivery. Join a leadership pipeline - this role is designed to grow into a full Business Administrator (LAM 1) position. Competitive compensation, health benefits, 401(k), and performance-based incentives. Access to continuous leadership training and cross-Pod collaboration opportunities. Ready to Lead EPIC Operations? If you thrive in fast-paced environments, love solving challenges in real time, and want to grow into a high-impact healthcare leadership role - we'd love to meet you.

Highly Complex Clinical Lab Technician Reimagine Diagnostics. Redefine Impact. At EPIC Health, we don't do ordinary-and our lab work is no exception. We're trailblazers in patient-centered, precision diagnostics, and we're on the hunt for a Highly Complex Clinical Lab Technician who thrives in the world of molecular PCR testing. If you've got the technical chops, the drive to do things better, and a passion for making a real difference in people's lives, you might just be our next lab hero. This role is for the curious, the committed, and the detail-driven. If you're looking for more than a job-and want to be part of a fast-moving, mission-driven healthcare system-read on. What You'll Be Doing As a PCR Technologist in our high-tech molecular lab, you'll play a vital role in detecting respiratory pathogens and urinary tract infections using cutting-edge platforms like Thermo Fisher QuantStudio and BD Max. Your daily mission will include: Accessioning and handling specimens with precision and care. Extracting DNA/RNA like a pro (and making it look easy). Running and interpreting PCR tests with pinpoint accuracy. Following SOPs like they're second nature (because they are). Supporting quality control and inventory tracking to keep everything running smoothly. Collaborating with the Lab Supervisor and team to ensure the lab is always one step ahead. Keeping records tidy, temperature logs up to date, and compliance locked in. What You'll Need to Bring Bachelor's Degree in Biology or related field. (Transcripts are REQUIRED.) Required at least 1 year of clinical biological lab experience (molecular PCR is a big plus). Fluency in nucleic acid technology, pipetting, and sample preparation. Comfort working with PCR platforms and extraction techniques. A detail-oriented mindset with a passion for accuracy, compliance, and innovation. Excellent communication skills-and a knack for collaboration. Computer literacy and the ability to juggle multiple tools and tasks without breaking a sweat. Bonus Points If You... Know your way around quality improvement programs. Can troubleshoot PCR processes with confidence. Are the kind of person who reads SOPs like bedtime stories. Why Join EPIC Health? At EPIC, we're not just building a lab-we're building a better healthcare system. One that's bold, innovative, and obsessed with getting things right the first time. When you join our team, you get: A seat at the table in a mission-driven organization. Room to grow and stretch your skills in a fast-paced, supportive environment. Opportunities to be part of cutting-edge diagnostics and healthcare transformation. A culture that values your expertise and challenges you to rise. Competitive salary, great benefits, and all the tools you need to succeed. Ready to Elevate Your Career in Molecular Diagnostics? Apply today and join a team that's redefining what's possible in healthcare. ************** Background checks are required for this role.