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Lead operations analyst vs application support analyst

The differences between lead operations analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $74,913 average annual salary of a lead operations analyst.

The top three skills for a lead operations analyst include data analysis, mainframe and business processes. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Lead operations analyst vs application support analyst overview

Lead Operations AnalystApplication Support Analyst
Yearly salary$74,913$92,078
Hourly rate$36.02$44.27
Growth rate23%10%
Number of jobs128,302173,440
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 66%
Average age4542
Years of experience-2

What does a lead operations analyst do?

An Operations Analyst is responsible for ensuring that all the company's objectives are met. In the way of creating the right solution, especially when it comes to the customer's welfare. Their job is to analyze and determine the operation and project scope of a company. They prepare customer contracts as well the specification of the system, make an alternative solution and program flow to provide support, and maintain the integrity and security of the company by complying with its rules and regulations.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Lead operations analyst vs application support analyst salary

Lead operations analysts and application support analysts have different pay scales, as shown below.

Lead Operations AnalystApplication Support Analyst
Average salary$74,913$92,078
Salary rangeBetween $53,000 And $104,000Between $67,000 And $125,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateMarylandNew York
Best paying companyBNY MellonMeta
Best paying industryFinanceFinance

Differences between lead operations analyst and application support analyst education

There are a few differences between a lead operations analyst and an application support analyst in terms of educational background:

Lead Operations AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeUniversity of Southern CaliforniaStanford University

Lead operations analyst vs application support analyst demographics

Here are the differences between lead operations analysts' and application support analysts' demographics:

Lead Operations AnalystApplication Support Analyst
Average age4542
Gender ratioMale, 74.3% Female, 25.7%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 13.7% Unknown, 6.0% Hispanic or Latino, 13.5% Asian, 10.9% White, 55.4% American Indian and Alaska Native, 0.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between lead operations analyst and application support analyst duties and responsibilities

Lead operations analyst example responsibilities.

  • Implement and manage QA process for newly deploy case management system.
  • Manage and deploy PC hardware and software in support OSD's mission.
  • Manage mutual fund dividend distributions, reconciliations, ACATS, manual transfers, and trading.
  • Manage all logistics and supply chain operations that facilitate sales delivery with minimal disruption to distribution, following all compliance standards.
  • Experience with basic setup in Websphere, Unix printer issue, JIRA as QA management tool.
  • Administer the team's sharepoint website.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Lead operations analyst vs application support analyst skills

Common lead operations analyst skills
  • Data Analysis, 22%
  • Mainframe, 14%
  • Business Processes, 8%
  • Linux, 8%
  • Process Improvement, 7%
  • Incident Management, 4%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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