Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Lead specialist technician hiring summary. Here are some key points about hiring lead specialist technicians in the United States:
Here's a step-by-step lead specialist technician hiring guide:
Before you start hiring a lead specialist technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.
A lead specialist technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, lead specialist technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.
The following list breaks down different types of lead specialist technicians and their corresponding salaries.
| Type of Lead Specialist Technician | Description | Hourly rate |
|---|---|---|
| Lead Specialist Technician | Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more | $37-61 |
| Technical Team Lead | The responsibilities of a technical team lead revolve around overseeing the progress and performance of a technical team, ensuring they are functioning efficiently. They mostly delegate tasks, manage schedules, set goals, produce reports and presentations, respond to correspondence, and coordinate with staff, clients, and other department personnel to ensure accuracy and timeliness for all projects... Show more | $31-58 |
| Technician Support Team Leader | The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them... Show more | $30-58 |
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $130,124 | $63 |
| 2 | District of Columbia | $116,711 | $56 |
| 3 | New York | $111,707 | $54 |
| 4 | Virginia | $109,132 | $52 |
| 5 | Michigan | $108,787 | $52 |
| 6 | New Jersey | $108,112 | $52 |
| 7 | Ohio | $107,959 | $52 |
| 8 | Massachusetts | $104,171 | $50 |
| 9 | Maryland | $100,863 | $48 |
| 10 | Illinois | $99,951 | $48 |
| 11 | Pennsylvania | $98,993 | $48 |
| 12 | Louisiana | $98,321 | $47 |
| 13 | Tennessee | $97,929 | $47 |
| 14 | Connecticut | $97,428 | $47 |
| 15 | Arizona | $96,433 | $46 |
| 16 | New Mexico | $95,173 | $46 |
| 17 | Texas | $93,604 | $45 |
| 18 | Missouri | $92,521 | $44 |
| 19 | Minnesota | $91,856 | $44 |
| 20 | Georgia | $89,870 | $43 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | $146,454 | $70.41 | 49 | |
| 2 | Citi | $128,158 | $61.61 | 8 |
| 3 | JPMorgan Chase & Co. | $125,627 | $60.40 | 92 |
| 4 | Amazon | $119,694 | $57.55 | 124 |
| 5 | BMO Capital Markets | $117,322 | $56.40 | |
| 6 | The Travelers Companies | $116,622 | $56.07 | 15 |
| 7 | Energy Transfer | $116,369 | $55.95 | 8 |
| 8 | HERE Holding Corporation | $115,077 | $55.33 | |
| 9 | Ameri 100 | $113,310 | $54.48 | |
| 10 | Randstad North America, Inc. | $112,479 | $54.08 | 8 |
| 11 | QI-Solutions | $111,645 | $53.68 | |
| 12 | tk Materials NA | $111,391 | $53.55 | |
| 13 | Data | $109,690 | $52.74 | |
| 14 | Thomson Reuters | $107,825 | $51.84 | 4 |
| 15 | ADM | $107,641 | $51.75 | 3 |
| 16 | Ascena Retail Group | $107,491 | $51.68 | |
| 17 | WestRock | $107,311 | $51.59 | 2 |
| 18 | Affinion Benefits Group LLC | $106,616 | $51.26 | |
| 19 | The Independent Traveler | $106,557 | $51.23 | 11 |
| 20 | Beachbody | $106,550 | $51.23 |
A lead specialist technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a lead specialist technician job description:
There are a few common ways to find lead specialist technicians for your business:
To successfully recruit lead specialist technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.
You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.
While interviews are great, you will only sometimes learn enough from a conversation with a lead specialist technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Once you've decided on a perfect lead specialist technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.
You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.
After that, you can create an onboarding schedule for a new lead specialist technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.
Recruiting lead specialist technicians involves both the one-time costs of hiring and the ongoing costs of adding a new employee to your team. Your spending during the hiring process will mostly be on things like promoting the job on job boards, reviewing and interviewing candidates, and onboarding the new hire. Ongoing costs will obviously involve the employee's salary, but also may include things like benefits.
You can expect to pay around $99,433 per year for a lead specialist technician, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for lead specialist technicians in the US typically range between $37 and $61 an hour.