Liability claims representative vs senior claims processor

The differences between liability claims representatives and senior claims processors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a liability claims representative, becoming a senior claims processor takes usually requires 2-4 years. Additionally, a liability claims representative has an average salary of $45,654, which is higher than the $44,873 average annual salary of a senior claims processor.

The top three skills for a liability claims representative include litigation, claims handling and customer service. The most important skills for a senior claims processor are customer service, process claims, and SR.

Liability claims representative vs senior claims processor overview

	Liability Claims Representative	Senior Claims Processor
Yearly salary	$45,654	$44,873
Hourly rate	$21.95	$21.57
Growth rate	-6%	-3%
Number of jobs	13,563	14,768
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 81%	Bachelor's Degree, 37%
Average age	44	44
Years of experience	6	4

Liability claims representative vs senior claims processor salary

Liability claims representatives and senior claims processors have different pay scales, as shown below.

	Liability Claims Representative	Senior Claims Processor
Average salary	$45,654	$44,873
Salary range	Between $33,000 And $61,000	Between $30,000 And $65,000
Highest paying City	Somerville, MA	-
Highest paying state	New Jersey	-
Best paying company	The Travelers Companies	-
Best paying industry	Insurance	-

Differences between liability claims representative and senior claims processor education

There are a few differences between a liability claims representative and a senior claims processor in terms of educational background:

	Liability Claims Representative	Senior Claims Processor
Most common degree	Bachelor's Degree, 81%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Liability claims representative vs senior claims processor demographics

Here are the differences between liability claims representatives' and senior claims processors' demographics:

	Liability Claims Representative	Senior Claims Processor
Average age	44	44
Gender ratio	Male, 43.1% Female, 56.9%	Male, 16.3% Female, 83.7%
Race ratio	Black or African American, 11.5% Unknown, 4.4% Hispanic or Latino, 16.7% Asian, 5.2% White, 61.7% American Indian and Alaska Native, 0.5%	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	11%

Differences between liability claims representative and senior claims processor duties and responsibilities

Liability claims representative example responsibilities.

Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
Investigate and conclude property and casualty liability claims including those in litigation with the highest overall production of the claims representatives.
Participate in arbitration hearings through writing contentions, compiling evidence and personally representing files.
Control expenses by developing and following resolutions and/or litigation plans to drive claim to resolution.
Facilitate training seminars for new employees to familiarize them with various corporate procedures including exposure recognition, fraud detection and arbitration.
Complete field inspection of losses including accurate scope of damages, photographic evidence collection, written estimates utilizing Xactimate estimating software.

Senior claims processor example responsibilities.

Manage confidential medical records and directs them to the appropriate practitioners while ensuring HIPPA regulations are maintain.
Investigate, manage, negotiate and resolve claims arising out of accidents involving automobile and homeowner policies.
Process CalPERS HMO facility claims.
Experience with HMO's, IPA's and insurance authorizations.
Handle confidential information according to new laws (HIPPA).
Review ICD-9 diagnosis codes against CPT codes for claim payment guidelines.

Liability claims representative vs senior claims processor skills

Common liability claims representative skills

Litigation, 9%
Claims Handling, 8%
Customer Service, 7%
Law Enforcement Agencies, 6%
Insurance Claims, 6%
Reservations, 6%

Common senior claims processor skills

Customer Service, 16%
Process Claims, 8%
SR, 6%
Medical Terminology, 5%
Appeals, 5%
CMS, 5%

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Liability Claims Representative
Liability Claims Representative vs Senior Claims Processor

Updated January 8, 2025

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