Senior Manager, Logistics & Global Control Tower (North America, EMEA)
Logistics coordinator job in San Juan, PR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world's biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You'll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That's us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital , G-Technology, SanDisk and WD brands.
Today's exceptional challenges require your unique skills. It's You & Western Digital. Together, we're the next BIG thing in data.
**Job Description**
**Role Overview**
The Senior Manager, Logistics & Global Control Tower is a strategic leader responsible for orchestrating end-to-end logistics operations and overseeing Regional Control Towers across North America, Europe, the Middle East, and Africa. Acting as the "air-traffic controller" of the supply chain, this role leverages advanced visibility platforms (e.g., FourKites, Project44, or similar),, foundation systems (OTM, GTM, Oracle GOP, etc),, predictive analytics, and a 24/7 follow-the-sun approach to anticipate disruptions, minimize delays, and optimize cost and service levels. The position drives operational excellence, digital transformation, and continuous improvement, leading a geographically distributed team to deliver resilient, efficient, and customer-centric logistics solutions.
**Key Responsibilities**
**Control Tower Leadership & End-to-End Visibility**
+ **Lead and continuously improve** the Global Logistics Control Tower, ensuring real-time supply chain visibility and proactive management across North America, Europe, the Middle East, and Africa.
+ **Orchestrate daily operations** : Oversee real-time monitoring, exception management, escalation protocols, and recovery planning for NA & EMEA regions.
+ **Own and present supply chain performance metrics** (OTD, OTIF, loss and damage, cost per shipment, exception resolution time, carbon footprint) to drive actionable insights and executive decision-making.
+ **Drive risk mitigation** : Use predictive analytics, orchestration tools, AI-driven forecasting, and real-time data to anticipate and resolve disruptions.
+ **Collaborate cross-functionally** with procurement, demand planning, customer operations, warranty operations, trade compliance, other control tower leaders, and carriers/3PLs to resolve issues and optimize service levels.
+ **Lead root-cause analysis** for major disruptions and implement corrective/preventive actions with internal and external stakeholders.
+ **Champion continuous improvement** : Advance process automation, refine playbooks, and integrate new technologies and data sources.
+ **Develop and mentor a diverse team** of control tower analysts across multiple regions and time zones.
+ **Manage vendor relationships** and drive enhancements to visibility platforms and control tower capabilities.
+ **Support strategic initiatives** : Enable network design, scenario modeling, improvement initiatives and operational readiness for peak seasons.
**Digital Transformation & Technology Leadership**
+ Champion the adoption and integration of cutting-edge logistics technologies, including:
+ Real-time transport visibility platforms (e.g., FourKites, Project44, etc...)
+ Warehouse and transport management systems (WMS/TMS)
+ Robotics, IoT, and automation
+ Predictive analytics and AI/ML optimization engines
+ Cloud-based logistics platforms and digital twins
+ Drive digitalization initiatives with the Logistics Center of Excellence to enhance data quality, usability, and decision-making speed.
+ Oversee the implementation and utilization of IoT sensors and advanced analytics for real-time monitoring, risk mitigation, and process automation.
**Operational Excellence**
+ Develop and execute logistics strategies aligned with global and regional objectives, focusing on Lean, Six Sigma, and continuous improvement methodologies.
+ Establish and monitor KPIs for transportation, warehousing, customs, and cost, using advanced dashboarding and data visualization tools.
+ Lead resilience planning, risk assessment, and mitigation strategies to ensure supply chain continuity and adaptability across all regions.
**Change Management & Agility**
+ Leading change initiatives to drive technology adoption, cultural transformation, and process innovation across diverse teams.
+ Demonstrating agility in responding to regional disruptions, regulatory changes, and evolving customer needs.
**Collaborative Leadership & Stakeholder Engagement**
+ Foster collaboration and trust among cross-functional, cross-regional teams and stakeholders, promoting open communication and the sharing of best practices to ensure alignment and customer satisfaction.
+ Serve as the primary interface for logistics functions and internal stakeholders across all regions.
**AI-Driven Process Optimization & Data-Driven Decision Making**
+ Integrate AI and machine learning to optimize demand forecasting, routing, inventory, and predictive maintenance.
+ Promote a data-driven culture, empowering teams to use analytics for operational decisions, transparency, and continuous improvement through shared KPIs and dashboards.
**Team Leadership & Talent Development**
+ Build and mentor a high-performing, digitally fluent logistics and control tower team; promote upskilling in AI, automation, and data literacy.
+ Design and implement formal skills needs analysis, talent marketplaces, and cross-functional recruiting strategies to future-proof the organization.
**Compliance & Sustainability**
+ Ensure audit readiness, regulatory compliance, and adherence to global standards in all logistics operations.
+ Champion sustainability initiatives, including carbon footprint reduction, green logistics practices, and responsible resource management.
**Qualifications**
**Qualifications**
+ Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field (Master's/MBA preferred).
+ 8-12+ years of progressive logistics/supply chain experience, with at least 4-5 years in a **control tower, supply chain visibility, or real-time transportation management** leadership role.
+ Proven hands-on experience with leading **control tower platforms** (FourKites, Project44, Tive, Overhaul, SAP Control Tower, Blue Yonder Control Tower, etc.).
+ Deep expertise in end-to-end logistics processes across multiple modes (ocean, air, parcel, LTL/FTL, intermodal, last mile, fulfillment operations, trade operations).
+ Strong background in exception management, predictive analytics, and performance score-carding.
+ Demonstrated success reducing detention/demurrage, improving OTIF by ā„10%, and delivering multimillion-dollar cost savings through control tower initiatives.
+ Experience managing or collaborating with 24/7 or follow-the-sun teams is a strong plus.
**Preferred Skills**
+ Analytical mindset with advanced Excel/SQL/Tableau/Power BI skills; experience with AI/ML-driven forecasting tools highly desirable.
+ Experience with robotics, IoT, blockchain, visibility platforms, and digital twin technologies in logistics.
+ Exceptional problem-solving and decision-making under pressure.
+ Strong communication and stakeholder management skills-able to translate complex supply chain events into clear executive updates.
+ Process excellence orientation (Lean/Six Sigma certification a plus).
+ Leadership ability to mentor analysts and influence cross-functional partners.
+ Fluency in English; additional languages are advantageous.
+ Certification in Lean, Six Sigma, or supply chain analytics.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 03/01/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
\#LI-AS1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
Office Operations Coordinator
Logistics coordinator job in Puerto Rico
Job DescriptionSalary:
We are looking for an Office Operations Coordinator to efficiently manage the daily administrative tasks of our agency. This role is essential in ensuring smooth financial operations, including managing payables, receivables, and overseeing the day-to-day office functions. The ideal candidate will be detail-oriented, proactive, and capable of handling a variety of administrative and financial duties, supporting the overall success of the team.
Responsibilities
Manage accounts payable and receivable, ensuring all invoices are processed and payments are made on time.
Oversee the tracking of payments, expenses, and receipts, maintaining accurate financial records.
Coordinate office management activities, including ordering supplies, managing vendor relationships, and maintaining office equipment.
Prepare and process expense reports, ensuring they are accurate and properly documented.
Assist with basic bookkeeping tasks, such as recording transactions and reconciling accounts.
Support the human resources team with onboarding new employees, maintaining employee records, and ensuring compliance with HR policies.
Act as the first point of contact for internal and external communications, managing correspondence, phone calls, and inquiries.
Organize and schedule meetings, appointments, and travel arrangements for team members.
Maintain the office calendar and ensure timely execution of administrative tasks.
Prepare and submit financial reports, ensuring compliance with company policies and local regulations.
Assist with event planning and coordination for internal and client events as needed.
Handle sensitive and confidential information with discretion.
Qualifications
Bachelors degree or equivalent experience in Business Administration, Accounting, or a related field.
2+ years of experience in administrative roles with exposure to accounting, payables/receivables, and office management.
Strong proficiency in office software, including Microsoft Office (Excel, Word, Outlook) and accounting software (e.g., QuickBooks or similar).
Excellent organizational and time-management skills with the ability to manage multiple tasks simultaneously.
Strong attention to detail and accuracy in handling financial data and office operations.
Ability to communicate clearly and effectively with team members, vendors, and clients.
Problem-solving skills and the ability to work independently or as part of a team.
Bilingual (English/Spanish) is a plus.
Bonus Qualifications
Experience in a creative agency or marketing environment.
Familiarity with payroll and human resources management systems.
Pre-Arrival Coordinator - Caribe Hilton
Logistics coordinator job in San Juan, PR
The famous Caribe Hilton is looking for a Pre-Arrival Coordinator to join their Front Office team. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot.
The ideal candidate has a minimum of 1 year in Pre-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and is able to communicate in Spanish and English and understand the language.
Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week including weekends and holidays.
Pay Rate: $14.00 per hour
What are the benefits of working for Hilton?*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and paternity leave as per Hilton policy
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
* Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
* Assist the Front Office Manager with daily Front Office operations
* Provide prompt service and actively seek opportunities to drive Guest satisfaction
* Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
* Manage, resolve or escalate any and all Guest complaints quickly
* Work with room assignments for reservations prior guest arrival
* Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events
* Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
* Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
* Attend all Front Office meetings
* Act in accordance with fire, health and safety regulations and follow the correct procedures when required
* Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows:
* Previous customer service experience within the hotel/leisure/retail sector
* Excellent interpersonal and communication skills
* Bilingual: English & Spanish
* Commitment to delivering a high level of customer service
* Ability to work under pressure
* Excellent grooming standards
* Flexibility to respond to a variety of work situations
*
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* High level of IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Manager, Transportation
Logistics coordinator job in Puerto Rico
Leads and develops strategy for freight function. Develops negotiation strategies and manages carrier relationships. Ensures customer requirements are met with minimal service disruption.
Major Tasks, Responsibilities, and Key Accountabilities
Oversees the selection of transportation related carriers, researching, qualifying and sourcing vendors.
Ensures carriers meet company needs and standards through evaluating carrier coverage areas, service levels, financial history and pricing.
Manages transportation service levels as a liaison between locations and core carriers, evaluating use of approved and non-authorized carriers to ensure maximum service levels.
Represents company needs through analyzing and negotiating contracts with carriers.
Directs the integration of acquired companies to ensure compliance with company needs and standards.
Generates reports on productivity, cost, service, savings, benchmarking, compliance, roll-out schedules and carrier metrics.
Maintains and enhances TMS functionality. Monitors TMS compliance and low cost carrier usage.
Nature and Scope
Solutions require analysis and investigation.
Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
Manages a group or team of professional individual contributors and/or indirectly supervises support staff.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Auto-ApplyLogistics Coordinator
Logistics coordinator job in San Juan, PR
Ensures delivery of excellent customer service through accurate and fast processing of orders. Provides logistics support for domestic and international movement of recycled materials. Communicates and coordinates with other departments and partners in order to fulfill customers- needs. First point of customer contact for general inquiries. Builds and maintains business relationship with clients and suppliers by providing prompt and accurate service.
**Essential Duties and Responsibilities**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
+ Communicate with customers to monitor inventories and anticipate their production needs and to schedule all necessary equipment to move waste by-products.
+ Arrange and negotiate third-party freight costs, when needed, for timely servicing of all customers waste by-product pick-ups by using WM approved carriers.
+ Monitor and maintain shipment status via computer system.
+ Respond to customer complaints in a timely manner. Investigate and solve issues with shipments for both vendors and customers.
+ Initiate calls to customers to set up deliveries, advise shipment delays and/or information necessary to set up deliveries. Initiate traces with carriers and railroads for proof of deliveries when needed.
+ Review pricing with the Sales and Marketing groups.
+ Develop interactive relationships with vendors, customers and outside freight carriers.
+ Responsible for all necessary documentation for all shipments, which can include export documentation to overseas mills.
+ Initiate calls to customers to ensure timely and accurate invoicing. Record and prepare vendor payments in accordance with contracted terms. Ensure proper billing of freight and special charges. Issue debits and credits as necessary.
+ Resolve downgrades and rejects of waste material by dealing directly with the customer and the vendor. Gather and process the cost information by negotiating pricing with the customer and/or vendor to minimize the overall impact to the company and customer, with approval by account manager.
+ Work with other supervisors/managers to coordinate services and keep them informed as issues arise.
+ Project a knowledgeable, enthusiastic, positive attitude that encourages customer and employee confidence and reflects the professional image desired by WMRA.
+ Attend and contribute to periodic meetings to maintain favorable working relationships among employees and promote maximum morale, productivity and efficiency.
+ Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding his/her attention.
+ Provide timely and accurate information to incoming customer order status and product knowledge requests.
+ Works to meet or exceed service and operational goals established for the call center, including productivity, quality, and timeliness goals.
+ Collaborate with sales representatives to meet and exceed customers- service expectations, and develop solutions to ensure smooth material movement.
+ Perform other special projects and tasks as assigned.
+ May provide direction or support to less experienced Logistic Coordinators.
**Supervisory Responsibilities**
This job has no supervisory duties.
**Qualifications**
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
+ Education: High School Diploma or GED (accredited).
+ Experience: Two years of relevant work experience in a customer service role.
B. Certificates, Licenses, Registrations or Other Requirements
+ None required.
C. Other Knowledge, Skills or Abilities Required
+ Experience with Microsoft Office; basic Excel required.
+ Work experience that required the use of a computer.
Must live and work in the U.S.
**Work Environment**
Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: office setting.
The expected base pay range for this position across the U.S. is $_21.20_ - _$26.50_. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
**Benefits**
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click "Apply.-
Equal Opportunity Employer: Minority/Female/Disability/Veteran
Healthcare Coordinator
Logistics coordinator job in San Juan, PR
Job Description: GENERAL JOB INFORMATION JOB TITLE: Coordinator - Hospital DivisionDEPARTMENT: Hospital DivisionIMMEDIATE SUPERVISOR: Manager - Hospital DivisionCLASSIFICATION: Non-Exempt Coordinate all service requests received via phone calls or emails, following established procedures, maximizing Division resources, and ensuring a high level of customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES Handle daily customer communications (e.
g.
, phone calls, text messages, and emails) requesting service for hospital equipment, in order to:a.
Prepare and send a service quotation to the client when there is no active contract.
b.
Verify whether the service is covered under warranty.
c.
Forward the approved quotation to the Credit and Accounts Receivable unit to arrange payment.
d.
Create the service call in Salesforce.
e.
Assign the call to the appropriate Technician based on availability, training, and location relative to the client.
Obtain complete information about the equipment issue by contacting the client as needed, ensuring accurate documentation of the call in Salesforce.
Verify that the Technician has completed the service closure process in Salesforce.
Invoice clients for completed services through Acumatica, ensuring accuracy (including sales tax) and sending the invoice via email.
Create and maintain an updated list of equipment in Salesforce, including:a.
Entering sold equipment information once the Customer Service department sends the notification email.
b.
Inputting data under the ASSET tab.
c.
Creating service records in Salesforce for customer-owned equipment not purchased from Bionuclear.
Maintain an Excel spreadsheet listing all installed equipment and their required maintenance frequency as indicated by the manufacturer.
Coordinate preventive maintenance (PM) with clients and schedule them in Salesforce, assigning appropriate personnel and ensuring full compliance with each equipment's maintenance calendar.
Prepare quotations for parts, services, and maintenance outside contract scope, as requested by the Technician and/or client.
Assist Division personnel (Service Technicians, Sales Consultants, Applications Specialists, and the Manager) with the necessary arrangements to complete customer services, including but not limited to: parts requests and availability, demos, services, client training certificates, and customer communications.
Create contract information in Acumatica to process monthly billing on the first day of the month and send it to both the client and the Credit and Accounts Receivable Supervisor.
Manage multimeter certifications as follows:a.
National Standard:i.
Assign the instrument pickup to the Service Technician.
ii.
Record the certification expiration date in Salesforce once picked up.
iii.
Create an Outlook alert, copying the Senior Service Technician and the Division Manager, indicating the next calibration date.
b.
Southeastern Biomedical:i.
Request certification cost quotation from the supplier.
ii.
Send the quotation to the Division Manager for approval.
iii.
Forward the approved quotation to the Purchasing Department to generate the Purchase Order (P.
O.
) and prepare shipment once approval is confirmed.
iv.
Enter calibration expiration information in Salesforce upon instrument return.
v.
Create an Outlook alert copying the Senior Service Technician and the Division Manager.
Identify and assign Technicians for customer site visits and installation or demo project setup.
Create new customer records in Salesforce:a.
Verify if the customer exists in the database; if not, send the āNew Customer HCā form.
b.
Enter customer data upon receipt of the completed form.
c.
Notify Customer Service to request the customer number (HC).
d.
Prepare a quotation based on customer requirements.
e.
Send the quotation to the client and, once approved, generate the service order.
Coordinate equipment pickup, transfer, or relocation (including demos or loaners) by:a.
Contacting the client to confirm details and availability.
b.
Assigning the appropriate Technician.
c.
Creating the service in Salesforce.
d.
Closing the service cycle in Acumatica.
e.
Issuing the invoice as applicable.
Manage warranty claims with suppliers (parts and/or services):a.
Receive specifications from the Technician for the claim.
b.
Enter the claim in the supplier portal.
c.
Notify the supplier via email of the claim submission.
d.
Create the service call and assign the Technician once the part is received.
e.
Prepare part orders and sales requests as follows:i.
Compile a detailed list of required parts in Excel.
ii.
Request quotations from external suppliers as needed.
iii.
Send the list to the Division Manager for approval.
iv.
Forward approved requests to the Purchasing Department (āPurchasingā group).
v.
Follow up with Purchasing until all purchase orders are received.
vi.
Generate service invoices and send them to clients via email or physical document.
vii.
Send the final invoice to the Finance Department's Credit and Accounts Receivable unit based on the true equipment cost.
Ensure strict adherence to the Division's instructions, guidelines, and specifications when executing coordination tasks.
Process equipment sales as follows:a.
Verify the supplier's installed base list (Excel) to check if the client is registered in the PEGA portal.
b.
If not, provide supplier with client name, employer ID, address, and phone, along with W9 and Merchant Registration.
c.
Once confirmed, email GE's āInstalled Baseā group the equipment serial number and the Technician's report (SA from Salesforce).
Create new parts in the Acumatica platform.
Notify clients when the supplier issues an equipment recall:a.
Send the client the authorization document to process the recall.
b.
Assign the appropriate Technician to perform the recall service.
c.
Send the supplier the Technician's SA report and client authorization to confirm closure.
d.
Process a zero-dollar invoice for the recall in Acumatica.
Perform administrative tasks for the department, including but not limited to: answering and making calls, taking and relaying messages, copying, scanning, filing, distributing correspondence, and other related duties.
Coordinate participation of Hospital Division staff in conventions, including:a.
Creating a checklist of all requirements.
b.
Sending the checklist to the Project Management Department with all relevant details.
c.
Organizing promotional material quantities for distribution.
d.
Requesting placement of materials in warehouse aisle āS.
āe.
Invoicing convention equipment in Acumatica to record movement.
f.
Verifying placement with the Project Messenger.
g.
Upon completion, confirming return and counting promotional materials.
h.
Sending a final checklist to Project Management confirming returns and status.
i.
Removing the invoice in Acumatica to reflect equipment return to inventory.
Actively contribute to maintaining the company's mission and achieving its vision, exemplifying Bionuclear's culture of efficiency, values, and commitment to superior internal and external customer service.
INCIDENTAL DUTIES AND RESPONSIBILITIES Identify misplaced equipment, parts, or documents and follow up with relevant personnel to maintain organization within the Hospital Division.
Cover Receptionist duties during lunch breaks or as needed to support the Administration Department.
Participate in cycle and/or annual inventories by counting warehouse parts (009) and entering results in Acumatica, in coordination with the Inventory Coordinator.
Coordinate participation of Division personnel in trainings and development activities (e.
g.
, flight reservations, car rentals, lodging, expenses).
Attend and/or coordinate meetings, trainings, and professional development activities as required.
Coordinate, receive, and host visitors, including assisting with equipment transfer and installation between company facilities in coordination with other departments.
Handle customer calls regarding complaints or improvement opportunities and refer them appropriately for resolution.
Seek continuous improvement in daily tasks and assigned projects in alignment with Lean work principles.
Perform other duties as assigned.
EDUCATIONAL REQUIREMENTS High school diploma and at least two years of college education or completion of a technical course.
PROFESSIONAL EXPERIENCE Minimum of one (1) year providing customer service.
JOB COMPETENCIESKNOWLEDGE, SKILLS, ABILITIES, AND APTITUDES REQUIRED Strong command of Microsoft Windows applications: Word, Excel, PowerPoint, Outlook Excellent verbal and written communication skills in English and Spanish Ability to interact effectively with individuals at all organizational levels Strong prioritization and attention-to-detail skills Ability to identify and correct errors or omissions Ability to perform precise and effective coordination, ensuring timely synchronization in dynamic environments Excellent customer service skills and professional demeanor Ability to work collaboratively in a team environment Ability to work under pressure Availability for irregular hours and overtime Ability to multitask and meet expected results Capacity to complete tasks and goals with minimal supervision Strong emotional self-management and interpersonal skills DISCLAIMER CLAUSE The information contained herein summarizes the general nature and complexity of the functions, competencies, and responsibilities of the position.
It should not be interpreted as an exhaustive list of all duties, tasks, and responsibilities.
Other tasks may be added, or existing ones modified, as determined by the company We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.
Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
EEO/Affirmative Action for Veterans/Workers with Disabilities _____________________________________________________________________________________________________________________________________________________________________ DATOS GENERALES DEL PUESTO TĆtulo del Puesto: Coordinador de la División HospitalariaDepartamento: HospitalariaSupervisor(a) Inmediato(a): Gerente de la División HospitalariaClasificación: No-exento Naturaleza del Puesto Coordinar todas las solicitudes de servicios que se generen a travĆ©s de llamadas telefónicas o correos electrónicos, siguiendo los procesos establecidos, maximizando los recursos de la División y garantizando un alto nivel de satisfacción en el servicio al cliente.
Deberes y Responsabilidades Esenciales del PuestoAtender diariamente las comunicaciones de los clientes, tales como llamadas telefónicas, mensajes de texto y correos electrónicos que soliciten servicio para equipos hospitalarios, con el fin de: a.
Preparar y enviar al cliente una cotización del servicio, de no tener un contrato.
b.
Verificar si el servicio corresponde o no a garantĆa.
c.
Referir la cotización aprobada por el cliente a la unidad de Crédito y Cuentas por Cobrar para acordar y concretizar el pago.
d.
Crear la llamada en Salesforce.
e.
Asignar la llamada al técnico correspondiente, según la disponibilidad, los adiestramientos del personal y la distancia entre el técnico y el cliente.
Obtener la información completa sobre el problema del equipo, según sea necesario, mediante llamada al cliente tras el recibo de la requisición, para documentar correctamente la información en Salesforce.
Verificar que el tƩcnico haya completado el ciclo de cierre del servicio en Salesforce.
Facturar al cliente el servicio realizado mediante Acumatica, asegurando que la factura esté correcta, incluyendo el IVU, y enviarla por correo electrónico.
Crear y mantener actualizada en Salesforce la lista de equipos, lo que incluye: a.
Incluir la información del equipo vendido una vez el personal de Atención al Cliente envĆe el correo correspondiente.
b.
Entrar la información en la pestaƱa denominada āAssetā.
c.
Crear los servicios solicitados por clientes para equipos que no fueron comprados a travƩs de Bionuclear.
Crear y mantener actualizada una tabla en Excel con todos los equipos instalados y la frecuencia de mantenimientos segĆŗn las indicaciones del manufacturero.
Coordinar los mantenimientos preventivos (PM) con los clientes, agendarlos en Salesforce y asignar al personal correspondiente, asegurando el cumplimiento del calendario establecido.
Preparar cotizaciones de piezas, servicios y mantenimientos fuera de contratos según lo solicitado por el técnico o el cliente.
Atender las requisiciones del personal de la División (técnicos, consultores de ventas, especialistas de aplicaciones y gerente) y coordinar las gestiones necesarias para completar los servicios.
Esto incluye requisiciones y disponibilidad de piezas, demos, servicios, certificados de adiestramiento, llamadas y visitas a clientes.
Crear en Acumatica la información de los contratos para facturarlos el primer dĆa del mes y enviarla al cliente y a la Supervisora de CrĆ©dito y Cuentas por Cobrar.
Gestionar la información de los multĆmetros con los suplidores correspondientes (National Standard y Southeastern Biomedical), incluyendo la asignación de recogido, solicitudes de cotización, creación de alertas y registro de fechas de calibración en Salesforce y Outlook.
Identificar y asignar al técnico correspondiente para realizar visitas a clientes y gestiones relacionadas con proyectos de instalación de equipos o demos.
Crear nuevos clientes en Salesforce, verificando primero si ya existen en la base de datos; de no ser asĆ, enviar el formulario āCliente nuevo HCā, recibir la información completada, solicitar el nĆŗmero de cliente, crear la cotización, enviarla al cliente y generar el servicio una vez aprobada.
Coordinar el recogido, movimiento o mudanza de equipos, demos o loaners, lo que incluye llamar al cliente, asignar el trabajo al técnico, crear el servicio en Salesforce, cerrar el ciclo en Acumatica y facturar según corresponda.
Gestionar reclamaciones bajo garantĆa con suplidores, tanto de piezas como de servicios, registrando la información en los portales de suplidores, notificando por correo electrónico, coordinando con tĆ©cnicos y preparando las órdenes de piezas y solicitudes de ventas, siguiendo el proceso establecido.
Asegurar el cumplimiento de las instrucciones, guĆas y especificaciones provistas por el personal de la División en la ejecución de las tareas de coordinación.
Procesar las ventas de equipos verificando la base instalada del suplidor, registrando al cliente en el portal āPEGAā cuando sea necesario, y comunicando la información correspondiente al suplidor y al grupo āBase Instaladaā de GE.
Crear piezas nuevas en la plataforma de Acumatica.
Notificar a los clientes sobre ārecallsā de equipos, coordinar el trabajo del tĆ©cnico, enviar la
Operations Coordinator
Logistics coordinator job in Carolina, PR
As an Operations coordinator you will be a multi\-tasker in a fast paced environment. Will be responsible for attention to detail and accuracy. The office coordinator will be supporting the operations department.
Supervisory Responsibilities:
None. *
Duties\/Responsibilities:
Know and understand local building codes as they pertain to the solar industry *
Review, submit and retrieve permit related documentation form from customers to\/from planning and building departments. *
Ensure placement of building follows set regulations *
Obtain permit and documentation with cities, utilities and general requirements if necessary. Distribute and review reports with the sales and management team. *
Manage life cycle of project through designated CRM (Customer Relationship Management) Ability to effectively speak to and present information in one\-on\-one and small group situations to customers and employees *
Contribute to the branch performance in working and supporting the General Manager. *
Partner with management to do the solar permitting process: *
Review the general sales contract and review that everything is in place. (Gatekeeper). *
Coordinate and manage take\-off team *
Coordinate and manage inspection team *
Assist in building an AHJ database for permitting requirements *
Streamline permitting process *
Identify, research and resolve all installation disputes with the Owner *
Review with the various local agencies to determine final NTP (Notice to Proceed) *
Required Skills\/Abilities:
Excellent verbal and written communication skills *
Excellent customer service skills *
Ability to work well with others in a collaborative team environment *
Must be organized and self\-driven *
Bilingual (preferred) *
Use the right tonality over the phone *
Education and Experience:
High school diploma or equivalent *
At least 2 years of customer service experience *
Physical Requirements:
Prolonged periods of sitting *
Must be able to lift up to 15 lbs. at a time *
Benefits:
Paid Holidays *
Benefits *
Tipo de puesto: Tiempo completo
Sueldo: $11.00 la hora
Requirements
Excellent verbal and written communication skills *
Excellent customer service skills *
Ability to work well with others in a collaborative team environment *
Must be organized and self\-driven *
Bilingual (preferred) *
Use the right tonality over the phone *
Benefits
Paid Holidays *
Benefits *
Tipo de puesto: Tiempo completo
Sueldo: $11.00 la hora
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Sr Logistics Manager
Logistics coordinator job in Juncos, PR
We anticipate the application window for this opening will close on - 19 Dec 2025 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
The Senior Transportation Manager is responsible for leading and optimizing transportation operations to ensure efficient, cost-effective, and timely delivery of goods. This role involves developing strategic transportation plans, managing carrier relationships, ensuring compliance with regulatory requirements, and driving continuous improvement initiatives. The position requires strong leadership, analytical skills, and the ability to collaborate across supply chain, logistics, and distribution teams.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned.
* Controls the flow of raw and finished goods, services, and information between point of origin through receipt at the manufacturing site, through to customer placement in order to meet customer or manufacturing requirements.
* Ensures the execution and continuous improvement of logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration, and related functions.
* Ensures that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives.
* Builds relationships with manufacturing, suppliers, and customers through the resolution of delivery issues.
* Integrates market intelligence from operating entities, distribution, transportation, suppliers, and customers to continuously improve competitive position.
* Carrier Management: Select, negotiate, and manage carrier contracts to ensure service quality and cost efficiency.
* Compliance: Ensure adherence to DOT, FMCSA, and other regulatory standards.
* Budget Oversight: Manage transportation budgets, monitor costs, and identify savings opportunities.
* Performance Analysis: Track KPIs, analyze transportation data, and implement process improvements.
* Technology Utilization: Oversee tools like Transportation Management Systems (TMS) and leverage analytics for optimization.
* Risk Management: Identify and mitigate risks related to transportation operations.
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident in your applicant profile.
Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field and 7+ years experience in logistics, transportation, or distribution leadership
Or
Advanced Degree in Supply Chain, Logistics, Business Administration, or related field and 5+ years experience in logistics, transportation, or distribution leadership
Preferred Qualifications:
* Strong knowledge of transportation regulations and industry best practices.
* Excellent negotiation and vendor management skills.
* Proficiency in TMS and data analytics tools.
* Strong leadership and team development capabilities.
* Exceptional communication and problem-solving skills.
* Strategic thinking and decision-making.
* Ability to manage large-scale operations and budgets.
* Data-driven approach to continuous improvement.
* Strong stakeholder management and collaboration skills.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$120,800.00 - $181,200.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Auto-ApplyCOORDINADOR(A) DE PARCIAL-BAYAMON
Logistics coordinator job in Bayamn, PR
Responsibilities Ubicacion: Bayamon * The program Coordinator is responsible for managing the day to day operations and marketing of the Partial Hospital. Responsible for the daily census, quality of the program and personnel matters. * Overall administration of the partial hospital that includes direction staffing, supervision, organization, policies and procedures, and standards of practice of the Partial
* Monitors the quality and appropriateness of patient care services offered through the development of an ongoing quality assurance plan.
Qualifications
* Masters in Clinical in Social Work.
* Five (5) or more years experience in managing an organization including responsibilities for marketing, budgeting and personnel.
* Bilingual (English and Spanish)
First Hospital Panamericano, es un centro de salud de primer nivel que ofrece tratamiento individualizado de salud mental y de adicción para adultos en un entorno seguro y privado. Nuestros servicios para individuos incluyen programas especializados. FIRST HOSPITAL PANAMERICANO indudablemente promueve la innovación y excelencia en la Salud Mental en Puerto Rico. Nuestro sistema ofrece acceso a la mayorĆa de los niveles de cuidado de salud mental y estĆ” disponible para proveerte servicios de alta calidad cerca de ti en las Ć”reas geogrĆ”ficas de la isla. Visite nuestro sitio web para obtener mĆ”s información sobre nuestro hospital y nuestros servicios: ****************************
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************.
Logistics Coordinator
Logistics coordinator job in Carolina, PR
Job Title: Logistics Coordinator
Job Description: Handles shipments for customers, from the planning stage to the actual movement; performs delivery follow-up. The job will address both domestic and international shipments while ensuring compliance with import/export regulations.
Duties/Responsibilities:
Revise shipment instructions and quote once received and request information missing if needed.
Create shipper, consignee, and vendor in the system.
Collect payment if customer is PIA or COD.
Schedule daily pickups with several vendors.
Revise shipment documentation and confirm that cargo and commercial invoice or packing list match.
Request to commercial support quote once the CSA receives the pre alert from WCA/Agents
Revise consignment instructions when providing services to WCA.
Request Electronic Export Declaration authorization to customer and shipper.
Filling AES if shipment value is over $2,500
Request bookings as needed.
Send loading plans with booking and instructions to the warehouse.
Revise WHR and identify cargo if needed.
Send OHR to customer as needed and requested depending on the account.
Generate shipment documentation and send pre alert the ocean and airline, broker, and customers from CW1. (AWB, MBL, HBL, Delivery Order, Pickup Orders, Pre alerts, AN)
Follow up until cargo arrives to destination and keep the customer updated.
Notifies the customer on shipment delays and updates related the shipment
Open consol for all shipments.
Update milestones.
Attached shipment documentation on eDocs accordingly.
Request interchange to vendors that provide drayage service to confirm charges as chassis and demurrages.
Request invoice to vendor as needed to avoid discrepancies.
Invoice shipments or provide cost sheet to billing clerk.
Attached POD to CW
Respond emails on a timely matter.
Respond to discrepancies on a timely matter.
Open disputes with vendors.
Hacienda transmission of domestic shipments.
Follow up with customer storage charges if applicable.
Notify volume changes to direct supervisor and sales representative.
Notify the customer/sales representative short or damages cargo upon arrival.
Notify cargo damage to claims department with corresponding backup.
Revise carrier BOL's once the cargo is delivered or picked up to report shortage or damages.
Responsible to manage several on hand reports.
Report and document any irregularities to Supervisor immediately.
Education and Experience:
At least 1 year of Logistics or freight forwarding experience is required.
At least 1 year of direct customer service experience.
At least 1 year of experience in logistics and supply chain management software (
Magaya
,
Qwyk
, and
Simpliship
preferred).
A college degree is not required but preferred.
Requires/ Skills/Abilities:
Excellent communication skills, both written and verbal in English (required) and Spanish (preferred, but not required).
Good management and organizational skills.
Strong problem-solving skills.
Able to collaborate in a team-oriented environment.
Multi-tasking abilities.
Able to work under pressure.
Coordinador Ventas/ Servicio
Logistics coordinator job in Guaynabo, PR
Benefits:
Health insurance
Training & development
Coordinador(a) de Ventas y Servicio al Cliente FASTSIGNS PUERTO RICO Eres proactivo(a), organizado(a) y te encanta comunicarte con la gente? En FASTSIGNS buscamos talento como el tuyo para crecer junto a nosotros.
Responsabilidades:
Atender y asesorar clientes por telƩfono, correo, redes o en persona
Dar seguimiento a prospectos y cerrar ventas
Coordinar proyectos de rótulos de principio a fin
Apoyar el mercadeo digital y mantener actualizada la base de datos
Preparar estimados y reportes de ventas
Requisitos:
Bachillerato (preferiblemente en Administración o Mercadeo)
Dominio de Google Workspace
Bilingüe (inglés y español)
Excelentes destrezas de comunicación y manejo de múltiples tareas
Beneficios:
Salario competitivo con oportunidad de crecimiento
Ambiente creativo y dinƔmico
Capacitación continua en ventas, diseƱo y tecnologĆa
Ā”Ćnete a FASTSIGNS y sĆ© parte de un equipo innovador con futuro!
Compensación: $12.00 - $14.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyLogistics Coordinator
Logistics coordinator job in Aguadilla, PR
Job Title: Logistics Coordinator
Job Description: Handles shipments for customers, from the planning stage to the actual movement; performs delivery follow-up. The job will address both domestic and international shipments while ensuring compliance with import/export regulations.
Duties/Responsibilities:
Revise shipment instructions and quote once received and request information missing if needed.
Create shipper, consignee, and vendor in the system.
Collect payment if customer is PIA or COD.
Schedule daily pickups with several vendors.
Revise shipment documentation and confirm that cargo and commercial invoice or packing list match.
Request to commercial support quote once the CSA receives the pre alert from WCA/Agents
Revise consignment instructions when providing services to WCA.
Request Electronic Export Declaration authorization to customer and shipper.
Filling AES if shipment value is over $2,500
Request bookings as needed.
Send loading plans with booking and instructions to the warehouse.
Revise WHR and identify cargo if needed.
Send OHR to customer as needed and requested depending on the account.
Generate shipment documentation and send pre alert the ocean and airline, broker, and customers from CW1. (AWB, MBL, HBL, Delivery Order, Pickup Orders, Pre alerts, AN)
Follow up until cargo arrives to destination and keep the customer updated.
Notifies the customer on shipment delays and updates related the shipment
Open consol for all shipments.
Update milestones.
Attached shipment documentation on eDocs accordingly.
Request interchange to vendors that provide drayage service to confirm charges as chassis and demurrages.
Request invoice to vendor as needed to avoid discrepancies.
Invoice shipments or provide cost sheet to billing clerk.
Attached POD to CW
Respond emails on a timely matter.
Respond to discrepancies on a timely matter.
Open disputes with vendors.
Hacienda transmission of domestic shipments.
Follow up with customer storage charges if applicable.
Notify volume changes to direct supervisor and sales representative.
Notify the customer/sales representative short or damages cargo upon arrival.
Notify cargo damage to claims department with corresponding backup.
Revise carrier BOL's once the cargo is delivered or picked up to report shortage or damages.
Responsible to manage several on hand reports.
Report and document any irregularities to Supervisor immediately.
Education and Experience:
At least 1 year of Logistics or freight forwarding experience is required.
At least 1 year of direct customer service experience.
At least 1 year of experience in logistics and supply chain management software (
Magaya
,
Qwyk
, and
Simpliship
preferred).
A college degree is not required but preferred.
Requires/ Skills/Abilities:
Excellent communication skills, both written and verbal in English (required) and Spanish (preferred, but not required).
Good management and organizational skills.
Strong problem-solving skills.
Able to collaborate in a team-oriented environment.
Multi-tasking abilities.
Able to work under pressure.
Pre-Arrival Coordinator - Caribe Hilton
Logistics coordinator job in San Juan, PR
The famous **Caribe Hilton** is looking for a Pre\-Arrival Coordinatorto join their Front Office team\. With over 65,000 sq ft of flexible event space, 4 ballrooms and 24 meeting rooms with the ability to host up to 3,000 attendees, and only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot\.
The ideal candidate has a minimum of 1 year in Pre\-Arrival Coordinator, Front Office, Hospitality and Customer Service experience and isable to communicate in Spanish and English and understand the language\.
**Shift Pattern:** Full Availability\. Candidate will work rotating shifts throughout the week including weekends and holidays\.
**Pay Rate:** $14\.00 per hour
**What are the benefits of working for Hilton?\***
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Go Hilton travel program: 100 nights of discounted travel
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount\!
+ Maternity and paternity leave as per Hilton policy
+ Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at\-home care
+ Mental health resources including free counseling through our Employee Assistance Program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ 401K plan and company match to help save for your retirement
\*Available benefits may vary depending upon property\-specific terms and conditions of employment
**What** **will I be doing?**
As Front Office Pre Arrival Coordinator, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service experience\. A Front Office Pre Arrival Coordinator is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Assist the Front Office Manager with daily Front Office operations
+ Provide prompt service and actively seek opportunities to drive Guest satisfaction
+ Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments
+ Manage, resolve or escalate any and all Guest complaints quickly
+ Work with room assignments for reservations prior guest arrival
+ Work with all facilities and services provided within the hotel and identify opportunities for up\-selling and promoting new or ongoing events
+ Advise team of any special events or VIP Guests in the hotel for events or for general accommodations
+ Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule
+ Attend all Front Office meetings
+ Act in accordance with fire, health and safety regulations and follow the correct procedures when required
+ Serve your role and Team in an environmentally\-conscience manner
**What are we looking for?**
Front Office Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follows:
+ Previous customer service experience within the hotel/leisure/retail sector
+ Excellent interpersonal and communication skills
+ Bilingual: English & Spanish
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Pre\-Arrival Coordinator \- Caribe Hilton_
**Location:** _null_
**Requisition ID:** _HOT0C4PW_
**EOE/AA/Disabled/Veterans**
UR COORDINATOR
Logistics coordinator job in Guaynabo, PR
Responsibilities The Utilization Review Coordinator (URC) is responsible for initial clinical review. URC may approve requests for admissions, procedures, and services that meet clinical review criteria, but must refer requests that do not meet clinical review criteria to peer clinical review for certification or non-certification.
Responsibilities and essential duties:
* Visits the hospital facilities or receives the documentation via fax and perform the initial review of the clinical information.
* Discuss the cases with the psychiatrists, psychologists, or social workers as appropriate to discuss medical necessity criteria for authorizations.
* Maintains the daily census of the assigned facilities.
* Responsible for making sure that the peer-to-peer discussion takes place.
* Issues the services authorizations after the review is completed.
* Maintains updated utilization review documentation in the platforms.
* Documents and reports in the system the ineligible cases.
* Provides the daily utilization data of the facilities assigned.
* Maintains a registry of all cases by facility/providers and account in the UMP platform.
* Participate in the departmental meetings.
* Keeps the specialization license and professional association membership effective.
* Complies with the continuing education hours that correspond to the specialization.
* Participates in the mandatory training courses, such as: the annual compliance plan, and updated clinical criteria.
* Inform the supervisor or human resources of any sanction or revocation of the license that affects the practice of the profession.
* Comly with standards of Service Excellence Program.
* Available to travel throughout Puerto Rico.
* Conduct prospective, concurrent, retrospective review and discharge planning.
* Responsible to evaluate the quality, medical necessity and services provided.
* Provide guidance to the non-clinical staff as needed.
* URC must provide written notices to the members and providers via fax, mail and/or secure email.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************
Qualifications
* Education: Masters in Social Work, Psychology, Psychological Counseling, Counseling, Psychiatric Nursing, or Bachelor in Nursing.
* Licenses: Unrestricted valid and current active license for Social Work, Psychology, Counseling Psychology, Psychiatric Nursing, or bachelor's in nursing to practice in the Commonwealth of Puerto Rico
* Professional associating membership (colegiación): Valid membership for Social Work and Nursing.
* Relevant Work Experience: Two or more years of experience in the health field
* Kowledge in Microsoft Office
* Preferable fully bilingual
Traffic Logistics Coordinator
Logistics coordinator job in Aguadilla, PR
Job Title: Traffic Logistics Coordinator
Job Description: Handles shipments for customers as per their requirements and necessities; performs delivery follow-up. The job will address domestic and cartage shipments while ensuring compliance with import/export regulations.
Duties/Responsibilities:
Revise shipment instructions once received from agents and handle accordingly.
Respond emails in a timely matter.
Collect payments as instructions in place, if customer is PIA (before handling) or COD (before releasing freight).
Schedule daily pickups with several vendors.
Schedule deliveries as per consignee's requirements.
Follow up on pickups and deliveries during transit until freight arrives destination.
Verify shipment documentation and confirm that cargo (quantities) matches commercial invoice or packing list and Bill of Ladings.
Follow up until cargo arrives to destination and keep the customer updated.
Notifies the customer on shipment delays and updates related the shipment.
Revise consignment instructions when paperwork is provided by agents.
Assist the WHR to identify unknown cargo when needed.
Send OHR to customer as needed and requested depending on the account, as customer requirements.
Invoice shipments no later than 2 days after service was provided.
Send invoice to customer with all back up.
If payment center, make sure all is submitted as process in place.
Revise BOL's once the cargo is delivered or picked up to report shortage or damages.
Follow up on POD, important to revise POD to read customer notes if any. If there are notes CSA needs to work, solved, and escalated, if needed.
Hacienda transmission of domestic shipments. (shipments that apply)
Follow up with customer storage charges if applicable.
Notify volume changes to direct supervisor and sales representative.
Notify the customer/sales representative short or damages cargo upon arrival.
Notify cargo damage to claims department with corresponding backup.
Responsible to manage several on hand reports.
Solve situations and problems in a timely matter.
Report and document any irregularities to Supervisor immediately.
Education and Experience:
1 year of Logistics or freight forwarding experience is preferred.
At least 1 year of direct customer service experience.
A college degree is not required but preferred.
Requires/ Skills/Abilities:
Excellent communication skills, both written and verbal in English (required) and Spanish.
Good management and organizational skills.
Strong problem-solving skills.
Able to collaborate in a team-oriented environment.
Multi-tasking abilities.
Able to work under pressure.