Medical dispatcher vs communications dispatcher

The differences between medical dispatchers and communications dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a communications dispatcher has an average salary of $35,153, which is higher than the $32,673 average annual salary of a medical dispatcher.

The top three skills for a medical dispatcher include data entry, CAD and patients. The most important skills for a communications dispatcher are computer aided dispatch, CAD, and emergency situations.

Medical dispatcher vs communications dispatcher overview

	Medical Dispatcher	Communications Dispatcher
Yearly salary	$32,673	$35,153
Hourly rate	$15.71	$16.90
Growth rate	4%	4%
Number of jobs	48,418	19,172
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	Bachelor's Degree, 40%
Average age	39	39
Years of experience	-	-

Medical dispatcher vs communications dispatcher salary

Medical dispatchers and communications dispatchers have different pay scales, as shown below.

	Medical Dispatcher	Communications Dispatcher
Average salary	$32,673	$35,153
Salary range	Between $24,000 And $43,000	Between $26,000 And $47,000
Highest paying City	-	Santa Rosa, CA
Highest paying state	-	California
Best paying company	-	City of Richmond
Best paying industry	-	Government

Differences between medical dispatcher and communications dispatcher education

There are a few differences between a medical dispatcher and a communications dispatcher in terms of educational background:

	Medical Dispatcher	Communications Dispatcher
Most common degree	High School Diploma, 30%	Bachelor's Degree, 40%
Most common major	Business	Criminal Justice
Most common college	-	-

Medical dispatcher vs communications dispatcher demographics

Here are the differences between medical dispatchers' and communications dispatchers' demographics:

	Medical Dispatcher	Communications Dispatcher
Average age	39	39
Gender ratio	Male, 27.1% Female, 72.9%	Male, 29.6% Female, 70.4%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between medical dispatcher and communications dispatcher duties and responsibilities

Medical dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Coordinate ambulances and helicopters to and from the hospital.
Dispatch multiple ambulances all throughout Houston and its surrounding areas.
Transport patients and clients utilizing company vehicles.
Master at delivering superior customer care and assist with elderly patients.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Communications dispatcher example responsibilities.

Manage Facebook page and create event page for grand opening.
Provide first aid, CPR and emergency oxygen as required.
Provide telephone service on the TDD communication device for the deaf and hearing impair.
Respond verbally and used TDD (text telephone device for hearing or speech impair) to communicate with callers when need.
Maintain composure and compassion while handling emergency and non-emergency calls from a diverse community
Coordinate the response of ambulances and public safety units to emergency sites or in-progress crime situations.

Medical dispatcher vs communications dispatcher skills

Common medical dispatcher skills

Data Entry, 15%
CAD, 12%
Patients, 10%
EMD, 9%
Non-Emergency Calls, 9%
BLS, 7%

Common communications dispatcher skills

Computer Aided Dispatch, 12%
CAD, 8%
Emergency Situations, 5%
CPR, 5%
Dispatch System, 5%
Good Judgment, 5%

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Medical Dispatcher
Medical Dispatcher vs Communications Dispatcher

Updated January 8, 2025

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