Medical dispatcher vs emergency dispatcher

The differences between medical dispatchers and emergency dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency dispatcher has an average salary of $36,748, which is higher than the $32,673 average annual salary of a medical dispatcher.

The top three skills for a medical dispatcher include data entry, CAD and patients. The most important skills for an emergency dispatcher are computer aided dispatch, EMS, and customer service.

Medical dispatcher vs emergency dispatcher overview

	Medical Dispatcher	Emergency Dispatcher
Yearly salary	$32,673	$36,748
Hourly rate	$15.71	$17.67
Growth rate	4%	4%
Number of jobs	48,418	29,409
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	Bachelor's Degree, 32%
Average age	39	39
Years of experience	-	-

Medical dispatcher vs emergency dispatcher salary

Medical dispatchers and emergency dispatchers have different pay scales, as shown below.

	Medical Dispatcher	Emergency Dispatcher
Average salary	$32,673	$36,748
Salary range	Between $24,000 And $43,000	Between $27,000 And $49,000
Highest paying City	-	Allentown, PA
Highest paying state	-	Pennsylvania
Best paying company	-	Clean Harbors
Best paying industry	-	Government

Differences between medical dispatcher and emergency dispatcher education

There are a few differences between a medical dispatcher and an emergency dispatcher in terms of educational background:

	Medical Dispatcher	Emergency Dispatcher
Most common degree	High School Diploma, 30%	Bachelor's Degree, 32%
Most common major	Business	Criminal Justice
Most common college	-	-

Medical dispatcher vs emergency dispatcher demographics

Here are the differences between medical dispatchers' and emergency dispatchers' demographics:

	Medical Dispatcher	Emergency Dispatcher
Average age	39	39
Gender ratio	Male, 27.1% Female, 72.9%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between medical dispatcher and emergency dispatcher duties and responsibilities

Medical dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Coordinate ambulances and helicopters to and from the hospital.
Dispatch multiple ambulances all throughout Houston and its surrounding areas.
Transport patients and clients utilizing company vehicles.
Master at delivering superior customer care and assist with elderly patients.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Emergency dispatcher example responsibilities.

Perform (EMD) emergency medical dispatch procedures until the police, fire fighters or paramedics arrive.
Receive emergency and non emergency calls via telephone, TDD or radio.
Assist with over the phone medical instruction, CPR instruction, and traumatic emergencies.
Coordinate response of ambulances and public safety units to emergency sites or in-progress crime situations.
Coordinate response of ambulances, fire, and police units to emergencies and in-progress crime situations.
Assist with leading callers through various procedures such as CPR while waiting for units to arrive on scene.

Medical dispatcher vs emergency dispatcher skills

Common medical dispatcher skills

Data Entry, 15%
CAD, 12%
Patients, 10%
EMD, 9%
Non-Emergency Calls, 9%
BLS, 7%

Common emergency dispatcher skills

Computer Aided Dispatch, 12%
EMS, 6%
Customer Service, 6%
CAD, 6%
Public Safety Agencies, 6%
Non-Emergency Telephone Calls, 6%

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Medical Dispatcher
Medical Dispatcher vs Emergency Dispatcher

Updated January 8, 2025

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