Medical dispatcher vs emergency telecommunications dispatcher

The differences between medical dispatchers and emergency telecommunications dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency telecommunications dispatcher has an average salary of $38,561, which is higher than the $32,673 average annual salary of a medical dispatcher.

The top three skills for a medical dispatcher include data entry, CAD and patients. The most important skills for an emergency telecommunications dispatcher are EMS, computer aided dispatch, and CPR.

Medical dispatcher vs emergency telecommunications dispatcher overview

	Medical Dispatcher	Emergency Telecommunications Dispatcher
Yearly salary	$32,673	$38,561
Hourly rate	$15.71	$18.54
Growth rate	4%	4%
Number of jobs	48,418	27,658
Job satisfaction	-	-
Most common degree	High School Diploma, 30%	Bachelor's Degree, 38%
Average age	39	39
Years of experience	-	-

Medical dispatcher vs emergency telecommunications dispatcher salary

Medical dispatchers and emergency telecommunications dispatchers have different pay scales, as shown below.

	Medical Dispatcher	Emergency Telecommunications Dispatcher
Average salary	$32,673	$38,561
Salary range	Between $24,000 And $43,000	Between $28,000 And $51,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between medical dispatcher and emergency telecommunications dispatcher education

There are a few differences between a medical dispatcher and an emergency telecommunications dispatcher in terms of educational background:

	Medical Dispatcher	Emergency Telecommunications Dispatcher
Most common degree	High School Diploma, 30%	Bachelor's Degree, 38%
Most common major	Business	Criminal Justice
Most common college	-	-

Medical dispatcher vs emergency telecommunications dispatcher demographics

Here are the differences between medical dispatchers' and emergency telecommunications dispatchers' demographics:

	Medical Dispatcher	Emergency Telecommunications Dispatcher
Average age	39	39
Gender ratio	Male, 27.1% Female, 72.9%	Male, 27.9% Female, 72.1%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between medical dispatcher and emergency telecommunications dispatcher duties and responsibilities

Medical dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Coordinate ambulances and helicopters to and from the hospital.
Dispatch multiple ambulances all throughout Houston and its surrounding areas.
Transport patients and clients utilizing company vehicles.
Master at delivering superior customer care and assist with elderly patients.
Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.

Emergency telecommunications dispatcher example responsibilities.

Perform EMD protocols for injure subscribers.
Provide assistance in accordance with state mandates of EMD.
Provide medical instruction to those on the scene of the emergency until the EMT's arrive.
Display patience, caring, and understanding until police, fire, or ems arrive on the scene.
Help the caller stay calm if need and give verbal directions such as CPR, gunshot victim, seizures, etc.
Operate NC DCI system within DCI and agency protocols, disseminate information to appropriate officers, and effect entries into NCIC.

Medical dispatcher vs emergency telecommunications dispatcher skills

Common medical dispatcher skills

Data Entry, 15%
CAD, 12%
Patients, 10%
EMD, 9%
Non-Emergency Calls, 9%
BLS, 7%

Common emergency telecommunications dispatcher skills

EMS, 13%
Computer Aided Dispatch, 11%
CPR, 9%
Public Safety Agencies, 7%
CAD, 6%
NCIC, 5%

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Office and Administrative Industry
Medical Dispatcher
Medical Dispatcher vs Emergency Telecommunications Dispatcher

Updated January 8, 2025

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