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Medical dispatcher vs security dispatcher

The differences between medical dispatchers and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security dispatcher has an average salary of $33,347, which is higher than the $32,673 average annual salary of a medical dispatcher.

The top three skills for a medical dispatcher include data entry, CAD and patients. The most important skills for a security dispatcher are customer service, patients, and patrol.

Medical dispatcher vs security dispatcher overview

Medical DispatcherSecurity Dispatcher
Yearly salary$32,673$33,347
Hourly rate$15.71$16.03
Growth rate4%3%
Number of jobs48,41882,349
Job satisfaction--
Most common degreeHigh School Diploma, 30%High School Diploma, 33%
Average age3943
Years of experience-2

Medical dispatcher vs security dispatcher salary

Medical dispatchers and security dispatchers have different pay scales, as shown below.

Medical DispatcherSecurity Dispatcher
Average salary$32,673$33,347
Salary rangeBetween $24,000 And $43,000Between $26,000 And $41,000
Highest paying City-Bellevue, WA
Highest paying state-Alaska
Best paying company-Brigham and Women's Hospital
Best paying industry-Hospitality

Differences between medical dispatcher and security dispatcher education

There are a few differences between a medical dispatcher and a security dispatcher in terms of educational background:

Medical DispatcherSecurity Dispatcher
Most common degreeHigh School Diploma, 30%High School Diploma, 33%
Most common majorBusinessCriminal Justice
Most common college--

Medical dispatcher vs security dispatcher demographics

Here are the differences between medical dispatchers' and security dispatchers' demographics:

Medical DispatcherSecurity Dispatcher
Average age3943
Gender ratioMale, 27.1% Female, 72.9%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage17%7%

Differences between medical dispatcher and security dispatcher duties and responsibilities

Medical dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Coordinate ambulances and helicopters to and from the hospital.
  • Dispatch multiple ambulances all throughout Houston and its surrounding areas.
  • Transport patients and clients utilizing company vehicles.
  • Master at delivering superior customer care and assist with elderly patients.
  • Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.
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Security dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Train to use CPR and AEDs.
  • Train in the use of TDD for communicating with the hearing impair community.
  • Operate computers, fax machines, copiers, printers, TDD systems etc.
  • Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
  • Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.
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Medical dispatcher vs security dispatcher skills

Common medical dispatcher skills
  • Data Entry, 15%
  • CAD, 12%
  • Patients, 10%
  • EMD, 9%
  • Non-Emergency Calls, 9%
  • BLS, 7%
Common security dispatcher skills
  • Customer Service, 15%
  • Patients, 8%
  • Patrol, 8%
  • Computer Aided Dispatch, 7%
  • Emergency Situations, 5%
  • CCTV, 5%

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