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Medical dispatcher vs telecommunicator

The differences between medical dispatchers and telecommunicators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telecommunicator has an average salary of $39,327, which is higher than the $32,673 average annual salary of a medical dispatcher.

The top three skills for a medical dispatcher include data entry, CAD and patients. The most important skills for a telecommunicator are computer aided dispatch, CAD, and EMS.

Medical dispatcher vs telecommunicator overview

Medical DispatcherTelecommunicator
Yearly salary$32,673$39,327
Hourly rate$15.71$18.91
Growth rate4%4%
Number of jobs48,4184,083
Job satisfaction--
Most common degreeHigh School Diploma, 30%Bachelor's Degree, 39%
Average age3939
Years of experience--

Medical dispatcher vs telecommunicator salary

Medical dispatchers and telecommunicators have different pay scales, as shown below.

Medical DispatcherTelecommunicator
Average salary$32,673$39,327
Salary rangeBetween $24,000 And $43,000Between $28,000 And $53,000
Highest paying City-Stockton, CA
Highest paying state-California
Best paying company-City of Detroit
Best paying industry-Government

Differences between medical dispatcher and telecommunicator education

There are a few differences between a medical dispatcher and a telecommunicator in terms of educational background:

Medical DispatcherTelecommunicator
Most common degreeHigh School Diploma, 30%Bachelor's Degree, 39%
Most common majorBusinessCriminal Justice
Most common college--

Medical dispatcher vs telecommunicator demographics

Here are the differences between medical dispatchers' and telecommunicators' demographics:

Medical DispatcherTelecommunicator
Average age3939
Gender ratioMale, 27.1% Female, 72.9%Male, 29.0% Female, 71.0%
Race ratioBlack or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage17%17%

Differences between medical dispatcher and telecommunicator duties and responsibilities

Medical dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Coordinate ambulances and helicopters to and from the hospital.
  • Dispatch multiple ambulances all throughout Houston and its surrounding areas.
  • Transport patients and clients utilizing company vehicles.
  • Master at delivering superior customer care and assist with elderly patients.
  • Discuss cable television equipment operation with customers over telephone to explain equipment usage and to troubleshoot equipment problems.
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Telecommunicator example responsibilities.

  • Help organize telecommunication PSAP and back-up PSAP weekly.
  • Use NCIC and FCIC and provide accurate information for search.
  • Provide CPR instructions over the phone until emergency personnel arrive at location.
  • Monitor radio communications at the same time and update cad throughout emergency.
  • Monitor activities of officers on patrol and makes radio contact to ensure safety.
  • Maintain licenses to NCIC, FCIC, NLETS and other law enforcement information network.
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Medical dispatcher vs telecommunicator skills

Common medical dispatcher skills
  • Data Entry, 15%
  • CAD, 12%
  • Patients, 10%
  • EMD, 9%
  • Non-Emergency Calls, 9%
  • BLS, 7%
Common telecommunicator skills
  • Computer Aided Dispatch, 14%
  • CAD, 7%
  • EMS, 6%
  • NCIC, 6%
  • Patrol, 4%
  • Dispatch System, 4%

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