Medical records clerk jobs in Yucaipa, CA - 112 jobs
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Medical Records Clerk
Release Of Information Specialist
Medical Record Assistant
Records Coordinator
Health Information Specialist
Medical Office Administrator
Medical Scheduler
Medical Receptionist
Radiology Clerk
Information Coordinator
Medical Record Coder
Medical Records Technician
Medical Billing Clerk
Patient Service Representative
Surgical Coordinator
Academic Records Coordinator
Chapman University Careers 4.3
Medical records clerk job in Irvine, CA
The Academic Records Coordinator is a non-exempt, full-time staff position. This position primarily provides customer service in areas of academic requirements, calendar, Student Center portal information, policies, processes, registrations and academic record information.
Responsibilities
Provides accurate and comprehensive information and services to the campus community by creating client relationships and promoting responsive communication Provide customer information services, including but not limited to institutional policies and processes, graduation/academic calendar information; assist in development of training and communication programs for staff/admin, faculty and students, in particular related to web and Student Center student portal resources Assist in development of procedures for maintenance and input of academic records as well as maintaining such records including but not limited to course grades, grade changes, updates of incompletes, address and name change information, registration, add/drops, withdrawals, block enrollment, schedule information and course changes Carry out the transcript and enrollment verification processing functions utilizing Campus Solutions and document imaging resources Perform other duties as required by the Registrar's Office. This Academic Records Coordinator position will be involved in processing strategies at the Registrar's frontline services, with assigned primary duties including follow up with specific departments/offices/individuals on related information and notify students on frontline service outcomes. This position assists in training office student-workers and helps develop and implement processes and training programs to teach them to provide accurate and comprehensive information. This Academic Records Coordinator position also assists in processing all official transcript requests as well as special studies (internship, independent study, and reading & conference courses) enrollments as well as assists with classroom scheduling and Resource 25 maintenance. Other duties as assigned.
Required Qualifications
This position must be able to use the Registrar Office customer service resources expertly, model positive client relationships and responsive communication, and be able to lead and work within a team environment. Bachelor's degree or equivalent work experience and education. Demonstrated experience/ability to positively function in a complex customer services environment, deal with deadlines, customer demands, and attention to detail. Ability to provide training programs in computer applications Ability to develop strong client relationships Excellent oral and written communication skills Ability to understand and abide by FERPA Ability to understand, interpret and apply academic record regulations and institutional policies. Strong customer services experience and ethic. Function in multi task, fast paced, active work environment Technical skills to learn and use higher education administrative software and web services. Ability to use tact and diplomacy and work with confidential information.
$35k-44k yearly est. 60d+ ago
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Health Information Medical Records Clerk (TEMP)
Families Together of Orange County
Medical records clerk job in Tustin, CA
Description:
Job Title: Health Information MedicalRecordsClerk (TEMP)
Salary: $23-$24 per hour
Openings: 1
The Clerk at Families Together of Orange County performs a wide variety of duties and responsibilities in a manner that places emphasis on quality, PHI/HIPAA compliance, and customer service.
The positions primary duties include organization of all incoming patient records requests, electronic records database maintenance, and adherence to FTOC's approved process flows.
Core Duties and responsibilities, include but are not limited to:
1. Assess all incoming patient medicalrecords request and determine outcome.
2. Organizes and archives records and documents.
3. Verify paperwork, digital forms, files, updating or correcting documentation as needed.
4. Updates electronic filing systems, devises new organizational filing and storage systems for data as needed.
5. Secures and protects the privacy of documents containing PHI.
6. Assigns alerts for required information in EHR.
7. Communicates with various individuals throughout the organization for records review.
8. Works collaboratively with the various internal/external stakeholders.
9. Comfortable with navigating database, EMR, and other necessary equipment.
10. Designs templates for data entry and process flows to create efficiency.
11. Ensures protection of patients' rights, including release of information compliance, authorization, and adherence to all HIPAA laws.
12. Performs other duties as assigned within scope.
This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.
Education, Qualifications, and Experience:
High School Diploma (college preferred).
Bilingual: Spanish (Required)
General knowledge of an electronic health record (EHR) system
Strong organizational skills, attention to detail
Integrity, discretion, and respect for confidentiality and privacy
A dedication to preserving information and materials
Adept typing, word-processing, and data entry skills
Verbal communication and interpersonal skills
Ability to multi-task and work effectively in a high-stress and fast-moving environment.
Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations.
Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA.
Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
Requirements:
$23-24 hourly 3d ago
Medical Records Clerk
Hurtt Family Health Clinic
Medical records clerk job in Tustin, CA
The MedicalRecordsClerk is responsible for maintaining accurate, complete, and confidential patient health records in accordance with federal and state regulations, including HIPAA and HRSA requirements. This role supports clinical operations by ensuring timely processing, organization, and release of medicalrecords while safeguarding patient privacy and supporting continuity of care across the Hurtt Family Health Clinic (HFHC).
The MedicalRecordsClerk must be bilingual in Spanish and English.
This position is full-time with a schedule of Monday through Friday 8am to 5pm.
The best candidate for this position:
* is bilingual in Spanish, including medical terminology
* has experience with medicalrecords, preferably in a community healthsetting
* has strong attention to detail and knowledge of faxes, mail, and email processing and distribution
* is a Medical Assistant (preferred)
* has previous successful experience working in a medical clinic or healthcare environment
* Knowledge of EMR systems
* has a positive, patient, and professional demeanor at all times to coworkers and patients and is dependable, self-motivated, proactive, and a team player
What You'll Do:
Job Responsibilities & Duties
* Routes all faxes, mail, email, etc. to appropriate staff in a timely and efficient manner
* Process requests for medicalrecords in compliance with HIPAA, state law, and clinic policies
* Track, document, and log all requests and disclosures of protected health information (PHI). Investigates and satisfies subpoenas and high-level medical requests, involving the Patient Support Services Manager or COO as needed
* Accurately calculate and collect applicable processing fees
* Assemble, organize, and maintain patient medicalrecords in eClinical Works in accordance with clinic policies and regulatory requirements
* Scan, upload, and index external records and documents into the eClinical Works accurately and timely.
* Assist with internal audits, compliance reviews, and responses to record-related inquiries
* Assist staff in obtaining external records, as needed
* As applicable, reroutes telephone messages and enters all requests directly into EMR and sends to appropriate staff
* Maintains confidentiality of all medicalrecords, telephone calls, and messages as appropriate
These duties are not exclusive and with consideration of the job requirements and employee skills, this job description can be added to or taken away from at the discretion of the employee's immediate supervisor.
What You'll Bring:
Minimum Qualifications
* High School Education
* Bilingual in English and Spanish
* Ability to commit to a full-time schedule of Monday through Friday 8am-5pm
Preferred Qualifications
* Experience with medicalrecords in a community health setting
* Medical Assistant certificate
* CPR/BLS certification
* Experience working in an electronic medicalrecord (EMR)
* Knowledgeable of State/County program, Medi-Cal, CalOptima, CHDP, CDP, and F-Pact is preferred but not required.
$31k-39k yearly est. 13d ago
Health Information Management (HIM) Coordinator
High Desert Pace Inc.
Medical records clerk job in Victorville, CA
Job DescriptionDescription:
The HIM Coordinator is responsible for the organization, maintenance, retrieval, and protection of participant health records. This role also encompasses the critical function of managing participant referrals and authorizations. The coordinator ensures the accuracy, confidentiality, and integrity of all medicalrecords, and the timely processing of referrals, all in compliance with Medicare/Medicaid regulations, HIPAA, and PACE-specific requirements. The HIM Coordinator provides essential support to the Interdisciplinary Team (IDT) to ensure seamless care coordination and is accountable for overall participant health outcomes.
Requirements:
Health Information Management & Compliance
Record Management: Manage all aspects of participant health records, including assembly, analysis, and indexing of electronic and paper records. Ensure all required documentation is complete, timely, and properly filed.
Compliance & Privacy: Maintain strict confidentiality of all participant information in accordance with HIPAA, state laws, and High Desert PACE policies. Conduct regular audits to ensure compliance with documentation standards and regulatory requirements (e.g., CMS, DHCS).
Coding & Billing Support: Assist with the accurate assignment of codes (ICD-10, CPT, etc.) for diagnoses and procedures to support proper billing and encounter data submission.
Data Integrity & Documentation: Maintain the integrity of the Electronic Health Record (EHR) system. Document all actions taken (e.g., referral status, communication) in the participant medicalrecord in accordance with current Clinic, DHCS, and CMS regulations/guidelines.
Release of Information (ROI): Process all requests for protected health information in a timely and compliant manner.
Record Retrieval: Request and facilitate the timely retrieval of consultation reports, CD images, and other necessary medicalrecords from specialty offices and clinics for review by the PACE Medical Director.
Referral and Authorization Management
Referral Processing: Serve as the main point of contact for providers and clinic staff regarding referrals, authorizations, and appointment scheduling. Prepare, process, and complete all referrals accurately and in a timely manner, including urgent and stat referrals.
Authorization Tracking & Follow-up: Track all referrals in designated logs and/or the EMR. Follow up on submitted authorization requests and maintain consistent status updates. Monitor and report on statuses of authorization requests, escalating issues as necessary until fully resolved and the referral loop is closed.
Re-authorization Management: Manage the needs for re-authorization across all payors by working with clinical teams to ensure timely re-authorization ahead of expiry to avoid lapses in authorization or delays in patient care. Submit retro-authorizations as required.
Appointment & Transportation Coordination: Communicate referral details and appointment information/instructions to participants and their families. Arrange transportation for participants to medical appointments at High Desert PACE and other organizations, including escort coordination. Reschedule missed appointments and notify the provider according to no-show policies.
Surgery Scheduling: Complete surgery scheduling with proper CPT codes and all needed follow-ups, including pre- and post-order management, labs, EKG, images, etc.
Coordination & Liaison: Act as a liaison between the participant, clinic/providers, specialty care providers, hospitals, and other community resources. Screen and answer all referral-related communications by telephone, text message, patient portal, and/or mail.
Follow-up Review: Review consultation reports for needed follow-up requests and work with providers to ensure timely processing of all follow-ups.
Eligibility & Payor: Verify Medi-Cal Eligibility, as needed, and distinguish between primary care and internal specialty visits for authorization purposes.
Participant Advocacy: Advocate and discuss with participants all aspects of the referral process as needed or requested by the treating provider.
Administrative Support: Make assigned reminder calls and perform other duties as assigned.
Education & Experience
Required: Associate's degree in health information management, Health Informatics, or a related field. Comparable experience will be considered in lieu of degree.
Preferred: Two (2) years of experience in Health Information Management, preferably within a managed care, long-term care, or PACE environment.
Experience with Medicare and Medicaid documentation, coding, and prior authorization rules is highly desirable.
Certifications
Preferred: Registered Health Information Technician (RHIT) or eligibility for certification.
Preferred: Registered Health Information Administrator (RHIA) or Certified Coding Specialist (CCS).
Skills & Abilities
Exceptional knowledge of HIPAA and other federal/state regulations governing health information and managed care authorizations.
Proficiency with Electronic Health Records (EHR) systems and referral tracking platforms.
Strong understanding of medical terminology, anatomy, physiology, and disease processes.
Excellent organizational skills and meticulous attention to detail.
Ability to work effectively in a collaborative, fast-paced interdisciplinary team environment.
Excellent written and verbal communication skills.
Working Conditions
The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily work indoors.
Usually have their own office or a shared office space
Are exposed daily to participant's who have diseases or infections.
Wear protective clothing such as gown, masks and gloves, as needed
Work very close to others, especially when examining participants
While performing the duties of this job, the employee is frequently required to walk, sit, and/or stand
The employee must occasionally lift and/or move up to 25 pounds.
$48k-72k yearly est. 13d ago
Technician, Medical Records
Chaparral Medical Group 3.8
Medical records clerk job in Pomona, CA
Job Description
Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California's Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG's medical services with Akido's innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work.
As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you'll join our team
The Opportunity
We are seeking a detail-oriented and highly organized MedicalRecords Technician to join our team. Reporting to the Office Manager, this role plays a critical part in ensuring accurate, timely, and secure management of patient health records. Your work will directly support quality patient care, compliance, and data integrity across our organization. This is an exciting opportunity for someone passionate about healthcare operations and medical documentation to grow within a collaborative and mission-driven environment.
What You'll Do
Main focus is to be part of a larger project to digitize paper charts
Main function will be to scan paper charts to the electronic health record
Maintain and update electronic health records (EHR) with accuracy and confidentiality
Review patient records for completeness, accuracy, and compliance with regulations
Retrieve patient medicalrecords for physicians, technicians, and other authorized personnel
Process patient requests for medicalrecords in compliance with HIPAA and company policies
Support release of information processes and coordinate with third-party requesters
Stay updated on healthcare regulations and maintain certification requirements
Who You Are
High school diploma or equivalent (required)
Experience working with electronic medicalrecords in a healthcare setting (preferred)
Knowledge of HIPAA regulations and medical terminology (preferred)
Experience with EHR systems (preferred)
Strong attention to detail, time management, and organizational skills (required)
Ability to work independently and collaboratively in a fast-paced environment (required)
Excellent written and verbal communication skills (preferred)
Benefits
Health benefits include medical, dental, and vision
401K
Long-term disability
Vacation Time
Sick Time
Life insurance
👉 Physical Demands:
Mostly sedentary work. Duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods.
Hourly pay range$21-$23 USD
Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
$21-23 hourly 22d ago
Medical Records Coder
Charter Healthcare
Medical records clerk job in Rancho Cucamonga, CA
A Medical Coder possesses the ability to work with other members of the company. Needs to be a driven and goal-oriented individual that can organize, coordinate, and manage documents from the whole Interdisciplinary Team. An attention to detail is necessary to achieve quality assessments and auditing paperwork. They must have a sympathetic attitude toward overall goal of giving the patient quality care while demonstrating positive communication skills in interacting with other members of the team.
REPORTS TO: Billing Manager
SUPERVISES: None
QUALIFICATIONS:
Credentials: CCS (Certified Coding Specialist) license is preferred.
Experience: At least one year of health care experience.
Core Competencies: Knowledge of state and federal regulations for clinical aspects of Home Health. Abilities in data entry. Possesses excellent verbal, written, and computer skills.
FUNCTIONS & RESPONSIBLITIES:
1. Analyzes and obtains information from a patient's chart
2. Responsible for abstracting appropriate ICD-9 diagnosis codes necessary for claims filing
3. Clarifies with clinicians for corrections and completion of charts
4. Audits visit frequency
5. Responsible for the accuracy and auditing of OASIS and 485
6. Responsible for a smooth, timely, professional, and appropriate flow and sharing of information between staff
7. All other tasks and duties deemed necessary and appropriate.
View all jobs at this company
$59k-84k yearly est. 60d+ ago
Release of Information Specialist
VRC Companies
Medical records clerk job in Orange, CA
Job DescriptionDescription:
Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medicalrecords in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC.
Key Responsibilities / Essential Functions
Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance
Accesses Release of Information requests and medicalrecords for healthcare client(s) according to the specific procedure and security protocol for each client
Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC
validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure
classifies request type correctly
logs request into ROI software
retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository)
performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)
checks for accurate invoicing and adjusts invoice as needed
releases request to the valid requesting entity
Rejects requests for records that are not HIPAA-compliant or otherwise valid
For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure
Documents in ROI software all exceptions, communications, and other relevant information related to a request
Alerts supervisor to any questionable or unusual requests or communications
Alerts supervisor to any discovered or suspected breaches immediately
Alerts supervisor to any issues that will delay the timely release of records
Answers requestor inquiries about a request in an informative, respectful, efficient manner
Stores all records and files properly and securely before leaving work area.
Ensures adequate office supplies available to carry out tasks as soon as they arise
Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs
Understands that healthcare facility assignments (on-site and/or remote) are subject to change
Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations
Maintains confidentiality, security, and standards of ethics with all information
Works with privileged information in a conscientious manner while releasing medicalrecords in an efficient, effective, and accurate manner
Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment
Must adhere to all VRC policies and procedures.
Completes required training within the allotted timeframe
Creating invoices and billing materials to send to our clients
Ensuing that client information details are kept up to date
All other duties as assigned.
Requirements:
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medicalrecords and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
$41k-79k yearly est. 3d ago
Radiology Clerk
San Antonio Regional Hospital 4.3
Medical records clerk job in Upland, CA
The role of the clerk is to act as a liaison between patients, their families, physicians and other disciplines while scheduling and registering procedures, providing reports, and responding to external and internal requests for radiology services. Works with Radiology staff to facilitate out-patient scheduling and patient satisfaction.
MINIMUM QUALIFICATIONS
Education: High School diploma or equivalent required.
Knowledge and Skills: Must have good verbal and written communication skills. Must be capable of performing multiple tasks, and working independently. Knowledge of medical terminology and basic typing skills required.
Equipment: Personal Computer, Copier, Fax Machine, Microsoft office suite, RIS, HIS, and PACS.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$21.00 - $29.12
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
$21-29.1 hourly Auto-Apply 13d ago
Medical Office Administration and Billing
American Family Care Ladera Ranch 3.8
Medical records clerk job in Ladera Ranch, CA
Benefits:
401(k)
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Paid time off
Health insurance
Dental insurance
Retirement benefits
Employee referral incentives
Great small business work environment
Flexible scheduling
Additional perks!
Responsibilities
Office administrative work
HR Duties
Process billing, payments, and other financial transactions
Assist with medicalrecord filing and data entry Insurance and payer follow ups
Greeting patients visiting the facility, answering any questions they may have and helping them fill out the required forms
Answering phone calls, creating appointments, directing the calls as required and handling all queries
Maintaining a filing system for all patient documents and reports submitted
Answering emails and other electronic messages as required
Creating invoices and bills, processing insurance forms and managing vendors and contractors
Transcribing all notes and documents related to treatments
Coordinate with other departments to ensure smooth operations
Assist with special projects and other administrative tasks
And other Medical Office Administration and Billing tasks
Qualifications
Bachelor's degree preferred - Not Required
A minimum of 1 year experience medical office administration required
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines
Understanding medical office admin/billing
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). Compensation: $22.00 - $28.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$22-28 hourly Auto-Apply 60d+ ago
Medical Receptionist
Radnet 4.6
Medical records clerk job in Victorville, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
$35k-41k yearly est. 17d ago
Release of Information Specialist
VRC Metal Systems 3.4
Medical records clerk job in Orange, CA
Requirements
Minimum Knowledge, Skills, Experience Required
High School Diploma (GED) required; degree preferred
Prior experience with ROI fulfillment preferred
Demonstrated attention to detail
Demonstrated ability to prioritize, organize, and meet deadlines
Demonstrated documentation and communication skills
Demonstrated ability to maintain productivity and quality performance
Basic knowledge of medicalrecords and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred
Prior experience with EHR/EMR platforms preferred
Prior experience with Windows environment and Microsoft Office products
Displays strong interpersonal skills with team members, clients, and requestors
Must have strong computer skills and Microsoft Office skills
Prior experience with operations of equipment such as printers, computers, fax
machines, scanners, and microfilm reader/printers, etc. preferred
Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time.
Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.
$37k-51k yearly est. 60d+ ago
Health Information Specialist I
Datavant
Medical records clerk job in Upland, CA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medicalrecord requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Position Highlights
- Onsite position in Upland, CA
- Full-time, Mo-Fri 8:00 am-4:30pm
- Front desk processing medicalrecords requests
- Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
- Tremendous growth opportunities both locally and nationwide
What We're Looking For
- Strong customer service and clerical skills
- Proficient in Microsoft Office, including Word and Excel
- Comfortable working in a high-volume production environment
- Medical office experience preferred
- Willingness to learn and grow within Datavant
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medicalrecords are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medicalrecord.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:$24-$24 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our .
$24-24 hourly Auto-Apply 19d ago
Medical Records Assistant
Rockwell Care 4.2
Medical records clerk job in Yucca Valley, CA
Indian Canyon Post Acute is looking for a MedicalRecords Assistant to join our team! We are seeking a detail-oriented and reliable person to support the management and maintenance of resident medicalrecords. This role plays a vital part in ensuring accuracy, confidentiality, and compliance with healthcare regulations. No prior experience is required - training will be provided.
Key Responsibilities:
Create, maintain, and organize resident medicalrecords and charts.
Ensure all documentation is complete, accurate, and filed appropriately.
Label, file, scan, and purge medical documents as needed.
Prepare patient charts and gather required documentation for admissions and discharges.
Process and track medicalrecords for admitting and discharging clients.
Audit medicalrecords for completeness and follow up on missing documentation.
Ensure all patient information is handled in compliance with HIPAA regulations and facility policies.
Work closely with nursing staff, CNAs, and administrative staff to support documentation needs.
Assist with other clerical or record-related tasks as assigned.
Qualifications:
High school diploma or equivalent (required)
No prior medicalrecords experience required
Strong attention to detail and organizational skills
Ability to handle confidential information with professionalism and discretion
Basic computer skills (training provided on facility systems)
Ability to work independently and as a part of a team
Healthcare or clerical experience is a plus but not required.
Work Environment:
Skilled nursing facility setting
Frequent interaction with nursing and administrative staff
Office-based role with occasional floor communication
Position:
Full-Time
Pay Rate:
$19.10/hr
Benefits:
Paid time off
401(k)
Vision Insurance
Dental Insurance
Health Insurance
$19.1 hourly Auto-Apply 6d ago
Medical Billing Clerk
East Valley Community Health Center, Inc. 3.7
Medical records clerk job in Pomona, CA
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
P
osition Summary
Under direct supervision of the Revenue Cycle Manager, Billing Clerk is responsible for accurate Billing of all outpatient services, procedures, diagnoses and conditions, working from the appropriate documentation in the Electronic MedicalRecord. Responsible for reviewing that process claims correspond to appropriate classification systems including ICD-10-CM, CPT, Healthcare Common Procedure Coding System (HCPCS) as well as other specialty systems as required by diagnostic category. All work is carried out in accordance with the rules, regulations and coding conventions of the ICD-10, Centers for Medicare and Medicaid (Medi-Cal) Services (CMS), Office of Statewide Health Planning and Development (OSHPD), Governmental Contractual requirements, Third Party Insurance and EVCHC coding guidelines. Billing Clerk will be responsible for payment posting, assigned collections, and face to face customer services. Manage assigned Work Edit Que's, as well as, run hard copy paper claim as necessary.
Major Position Responsibilities and Functions
Review patient chart documentation to assure correct coding and accurate billing. Process/ Enter accurate data into NexGen in a timely manner.
Submit claims, Edits errors, and trouble shoots paper and/or electronically per carrier requirements in a timely manner. Clears errors per carrier receipt and re-submit. Trouble shoot correct and re-submit any claims returned by mail/electronically.
Assist patients by answering questions regarding individual statements.
On a daily basis, research claims unpaid status. Trouble-shoot and corrects to reduce AR balances.
On a daily basis work the various Work Que's (Charge Review, Claim Edit, Follow Up)
Post payments to system associated with patients and insurance carrier's remittance.
Prepares and Process refund to patients and insurance carriers.
Serve as a role model and mentor to staff, developing a positive team atmosphere within the department.
Meet or exceed customer needs in a caring, effective and efficient manner.
Maintain levels of quality that meet or exceed customer expectations through process improvement and a team-oriented approach.
Other duties or projects as assigned.
Position Requirements and Qualifications
HS Diploma or GED. Completion of classes in medical terminology, anatomy and physiology, ICD-10 and Current Procedural Terminology (CPT) coding conventions, and disease process from an accredited program.
At least two (2) year billing experience in private or health care organization (preferred but not required); Experience with physician or ambulatory setting coding preferred. MediCal knowledge a plus.
Strong computer skills and working knowledge of Microsoft Word and Excel software.
Able to use health related Practice Management System.
Ability and willingness to demonstrate and maintain competency as required for job title.
Good organizational and communication skills.
Bilingual (English and Spanish) highly preferred.
Ability to multi-task and to consistently meet deadlines.
Must be detail oriented and accurate.
East Valley offers defined contribution retirement plan and you will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
$35k-42k yearly est. Auto-Apply 60d+ ago
Substitute Admissions and Records Coordinator
San Bernardino Community College District 4.0
Medical records clerk job in San Bernardino, CA
This posting is to create a pool of qualified applicants for the current and/or upcoming academic year. While the department may not be actively recruiting at this time, applicants who meet all minimum qualifications and have submitted complete application materials will be contacted if a substitute position becomes available.
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
SUMMARY DESCRIPTION
Coordinates and directs the daily activities of all admissions, registration, and records functions; participates in ensuring program compliance with pertinent federal, state, local, and District priorities, objectives, guidelines, and regulations.
DISTINGUISHING CHARACTERISTICS
The Admissions and Records Coordinator is distinguished from the Admissions and Records Specialist in that they assume responsibility for lead duties such as planning and program review development. Incumbents within this classification may also assist with the work of lower level admissions and records support staff.
SUPERVISION RECEIVED AND EXERCISED
Receives limited direction from appropriate supervisor; refers only unusual decisions to supervisor. May provide technical and functional direction to assigned student workers. Coordinates, oversees, and provides support for the assignments of assigned staff.
REPRESENTATIVE DUTIES
The following duties are typical for this classification.
* Plans, oversees, and participates in the student admissions and registration processes in accordance with regulations and policies.
* Assists in the design and operation of automated admissions, registration, and records systems; evaluates installed systems and makes recommendations.
* Provides information and assists students throughout the admissions and registration processes; oversees the maintenance of the records systems; provides enrollment verifications as needed.
* Prepares and distributes correspondence, admissions and records forms, requests for information and other documents; ensures required information and verifications are organized and maintained according to established Admissions and Records policies and procedures.
* Verifies student enrollments as required for state and/or district reports, scholarships, financial aid, and benefit of insurance programs in accordance with regulations and established policy; provides transcript service to current and former students.
* Ensures that the confidentiality of student records and information is maintained; ensures the security of permanent student and instructor class records.
* May assist in certifying students for degrees, honors, certificates, and other awards or eligibility; may assist in the evaluation of general breadth and/or graduation requirements.
* Compiles information and data for the preparation of a variety of reports and correspondence as requested by higher-level administrative staff; participates in the development and administration of program goals, objectives, and procedures.
* Calculates tuition and other fees according to established guidelines; receives payments and posts to computer system; maintains related records.
* Attends and participates in professional group meetings; maintains awareness of new trends and developments in the field of college admissions and records operations.
* Maintains current knowledge of laws, policies and procedures related to admissions and records; participates in the development and implementation of program goals, objectives, policies, procedures, and priorities; develops strategies for the achievement of these goals.
* Performs other duties related to the primary job duties.
The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
CORE COMPETENCIES:
Analyzing and Interpreting Data
* Apply sorting, coding and categorizing rules
* Analyze data
* Read reports
* Draw meaning and conclusions from quantitative and/or qualitative data
Customer Focus
* Attending to the needs and expectations of customer
* Seeks information about the immediate and longer term needs of the customer
* Anticipates what the customer may want or expect in a product or service
* Works across organizational boundaries to meet customer needs
Reading Comprehension
* Understanding and using written information
* Knows the meaning of printed words; comprehend the literal meaning of text
* Make interpretations, applications, deductions, inferences, extrapolations from written information
Professional and Technical Expertise
* Applying technical subject matter to the job
* Knows the rudimentary concepts of performing the essential technical operations
Critical Thinking
* Analytically and logically evaluates information to resolve problems
* Follow guide, SOP or other step by step procedures for locating the source of a problem and fixing it
* May detect ambiguous, incomplete, or conflicting information or instructions
Attention to Detail
* Focusing on the details of work content
* Shows care and thoroughness in adhering to process and procedures that assure quality
* Applies knowledge and skill in recognizing and evaluating details of work
* Applies skilled final touches on products
Using Technology
* Working with electronic hardware and software applications
* Using basic features and functions of software and hardware
* Experiments and finds novel uses for standard features and functions
* Adds, improves, modifies, or develops features and functionality
Team Work/Involving Others
* Collaborating with others to achieve shared goals
* Engages others for suggestions and ideas
Writing
* Communicating effectively in writing
* Using correct writing mechanics including spelling, vocabulary, grammar, syntax, punctuation, capitalization, sentence structure
* Logically orders and structures ideas and progression of thought
Adaptability
* Responding positively to change and modifying behavior as the situation requires
* Accept and adjust to changes and the unfamiliar
Innovation
* Imagining and devising new and better ways of doing things
* Fix what is broken; find solutions and fixes with resources at hand
* Finds new approaches to performing familiar tasks
* Create and invent new ideas; envision the unexpected, unexplored, untried
Listening
* Comprehend and verbal instructions and orally presented information
* Recalls or retrieves key points in a conversation
* Listen actively by rephrasing others' input cogently and accurately
Legal and Regulatory Navigation
* Understanding, interpreting, and ensuring compliance with laws and regulations
* Locates, understands, or provides factual regulator information
* Works within the bounds and limits of what is permissible
Professional Integrity and Ethics
* Follows a clear-cut set of rules
* Understands practical necessity of rules and ethical guidelines
* Shows consistency in behavior and judgement over a long term and varied situations
Valuing Diversity
* Shows acceptance of individual differences
* Welcomes input and inclusion of others who may be different from oneself
* Shows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination
Lead, Advanced or Senior Level Positions
Education/Training: An Associate's degree in business administration, office management, or a related field.
Experience: Five (5) years of increasingly responsible work experience in an admissions, registration, or records area.
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with extensive public contact.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to occasionally lift, carry, push, and/or pull light to moderate amounts of weight up to 25 pounds; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction.
The person selected for hire will be required to complete the following pre-employment requirements:
* Submit to and successfully pass DOJ live scan/fingerprinting. Cost of live-scan services to be borne by candidate.
* Sealed official transcript(s) in envelope from institution or electronic copies emailed directly from institution (for positions with higher education requirement)
* Tuberculosis (TB) risk assessment
* Other pre-employment requirements may be required depending on the position (i.e. certifications or licenses; see job posting qualifications section for details).
Successful completion of all pre-employment requirements is mandatory to be eligible for employment. These requirements are in accordance with the San Bernardino Community College District's Administrative Procedures and Board Policies.
$33k-46k yearly est. 43d ago
Medical Office Administration- Medical Records
United Medical Imaging Healthcare 3.5
Medical records clerk job in Brea, CA
United Medical Imaging We are large Imaging group, with 30 locations across Southern California, proud leading providers of quality healthcare to the community. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for experienced Front Desk Administrators & Patient Schedulers who will take care of answering the phone, calling and scheduling patients, verifying insurance and eligibility, etc.
This is full time non-exempt position: Monday -- Friday, Saturdays on rotation
Multiple Locations available, including: Brea / Huntington Beach / Anaheim / Garden Grove / Irvine / Buena Park and more!
The ideal candidate is a positive, pleasant, and personable team worker who can also work under pressure. The candidate should be skilled in working at the back office as well if the need arises.
Responsibilities include, but are not limited to:
• Meeting/greeting patients
• Checking in patients
• Processing paper work
• Entering new patients into our computer system
• Creating new patient files
• Filing documents in patients' medicalrecords
• Answering phones, and other clerical duties as assigned
Minimum Qualifications
• Administrative experience in an office setting; previous release of information/ filing and scanning medicalrecords, or other related experience in a healthcare environment is preferred.
• Effective verbal and written communication skills.
• Ability to read and comprehend simple, healthcare terminology.
• Proven customer service experience and/or training.
• Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
• Ability to understand and become knowledgeable of release of information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards.
• Knowledge of handling medicalrecords and of basics of scanning and uploading files, downloading and executing is a Plus
• Strong knowledge of health insurance plans as well as benefits verification /authorization
• Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint.
• Internet Savvy: excellence in opening files on the web
Education/Training/Experience:
Experience working in Radiology (Preferred)
Customer Service Experience (Preferred)
High School Diploma (Required)
Minimum 1 year Scheduling, MedicalRecords or Front Office experience required or externship in medical field (Desired)
Bilingual candidates (Preferred)
$33k-40k yearly est. Auto-Apply 1d ago
Surgical Coordinator
Retina Associates of Orange County
Medical records clerk job in Laguna Hills, CA
Job DescriptionDescription:
Retina Associates of Orange County is a retina group of renowned board-certified Ophthalmologists who are fellowship-trained in vitreoretinal surgery and specialize in diseases of the retina, macula and vitreous. Our doctors have a remarkable history that combines teaching at prestigious academic institutions in concert with excellence in patient care in the private practice setting. We are located in Laguna Hills, Newport Beach, and Santa Ana, serving in the southern part of Orange County.
We are looking for a team oriented person with a strong work ethic and good people skills. The ideal candidate is responsible for checking patients in and out for their appointments, gathering/updating demographic data, collecting payments.
Excellent pay with great benefits!
Duties and Responsibilities:
· Schedule patient appointments and perform other scheduling tasks, including confirmations, cancellations, and rescheduling.
· Performs check-in duties and check-out duties, including scanning required paperwork and insurance cards.
· Answers phones quickly and professionally, providing timely and accurate information.
· Collects copays, co-insurances, and balances.
· Cleans and stocks reception and waiting lobby throughout the day.
· Schedule all surgeries as directed by the doctor
· Schedule all post ops as directed by the doctor
· Assist in patient check out
· Coordinate with the surgery center to confirm date/time of surgery
· Obtain all signatures from both the patient and doctor
· Inform patient of location, time, date and arrival time of surgery
· Educate patient all on pre and post-operative protocol
· Request authorization for surgery and post-operative appointments prior to surgical date
· Fax over medical clearance to patient's PCP/ follow up on all clearance requests
· Follow up on patients COVID test status if required by surgery center
· Add all scheduled surgeries to doctors personal calendar
· Add all scheduled surgeries to CaseTab
· Add all scheduled surgeries and post op's into NG
· Upload surgical packets and necessary information to CaseTab and MDI
· Perform enrollment in co-pay assistance programs
· Upload necessary paperwork to MDI with proper documentation
· Check E-Faxes and notify necessary staff members or doctors of important incoming faxes
Benefits:
· 401(k)
· Dental insurance
· Flexible schedule
· Health insurance
· Paid time off
· Retirement plan
Schedule:
· 8 hour shift
· Monday to Friday
· Weekend availability
Supplemental pay types:
· Bonus pay
Hours: This position generally requires the employee to be available to work Monday through Friday from 8:00 am to 5:00 pm, and may require availability on Saturdays from 8:00 am to 12:00 pm.
Location: This position requires the ability to travel to Laguna Hills, Santa Ana, and Newport Beach.
Requirements
Requirements:
Experience
· Required: Minimum one year of experience in medical front office or hospital.
Education
· Required: High School Diploma/GED or equivalent.
Required Skills/Knowledge
· Excellent verbal and written communication skills
· Strong organization skills and attention to detail
· Ability to multi-task and work in a fast pace environment
· Excellent patient service skills
· Ability to work as a team
· Able to type 50 WPM
Preferred
· Bilingual in English/Vietnamese, English/Spanish, or English/Korean
$44k-63k yearly est. 5d ago
Health Information Specialist (Medical Records)
Celebrating Life Community Health Center
Medical records clerk job in Mission Viejo, CA
The Health Information Specialist is responsible for maintaining and protecting the integrity and confidentiality of patient health records in compliance with HIPAA regulations, state and federal guidelines, and clinic policies. Working in a fast-paced FQHC Look-Alike environment, this role ensures timely and accurate processing of medicalrecords requests, supports care coordination, and promotes high-quality patient services through effective information management.
Key Responsibilities:
* Ensure timely, compliant, and accurate handling of medicalrecords while supporting patients, providers, and internal teams.
* Process incoming and outgoing requests for medicalrecords, including those from patients, providers, legal entities, and third-party payers.
* Ensure documentation is scanned, labeled, and filed accurately into the Electronic Health Record (EHR) system in a timely manner.
* Maintain confidentiality and security of patient information in compliance with HIPAA and clinic policy.
* Coordinate release of information (ROI) processes, verifying appropriate consents and ensuring legal compliance.
* Track and fulfill continuity of care document (CCD) requests for referrals, transitions of care, and quality initiatives.
* Support the billing and quality departments by providing documentation as requested for audits or claims.
* Collaborate with clinical and administrative staff to resolve discrepancies in records or documentation.
* Participate in quality improvement projects, compliance reviews, and policy updates as needed.
* Fulfill assigned tasks and meet key deadlines.
* Answer inbound phone calls, voicemails, emails, and perform outbound calls.
* Other duties as assigned.
Qualifications:
* Bachelor's degree in healthcare administration, Education, or a related field preferred.
* High school diploma required.
* Experience with FQHCs or similar healthcare environments is a plus.
* Excellent organizational and multitasking abilities.
* Strong customer service, communication, and interpersonal skills.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), familiarity with Electronic Health Record (EHR) systems, and ability to learn new software's.
* Ability to work independently and as part of a team.
* Strong prioritization skills and attention to detail.
* Understanding of basic medical terminology.
Classification: Non-exempt; $22-$24 per hour.
Schedule: Full-time, Monday-Friday, 8:00 AM-5:00 PM
Pay: $22.00 - $24.00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Paid time off
* Vision insurance
Ability to Commute:
* Mission Viejo, CA 92691 (Required)
Work Location: In person
$22-24 hourly 4d ago
Patient Services Representative (PSR)
Sac Health 4.2
Medical records clerk job in San Bernardino, CA
Who We Are:
SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Patient Service Representative (PSR) perform as the frontline gatekeepers - as they gather critical patient information at the start of the patient visit and set the stage for the remainder of the encounter. Works under the supervision of the area supervisor to manage patient check-in and check-out duties, greets patients, answers phones, verification of patient demographic information, determine the correct insurance attach to visit, collects appropriate documentations, collects copays, post all patients charges and cashiering processes within policy, appointment scheduling and assigned clerical responsibilities. The job requires exceptional communication, customer service, organizational, interpersonal skills and ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed.
Schedule: 5 days per week, 8hours per day Mon-Thurs 8:30am-5:30pm, 1 hr lunch / Friday 8:30-5:00 30 min lunch | Location: Norton Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
Supports and implements the organizations vision, mission and values. Maintains a high-level of customer service with patients and their family members, staff, and providers.
Cultivates and encourages a culture centered on compassionate service, customer service and strong accountability.
Establishes priorities and strategies for completing daily tasks, ensuring all responsibilities are promptly fulfilled in timely mannger.
Performs all job functions in a professional, courteous, and timely manner. This includes all electronic communication platforms.
Performs timely and accurate patient registration and patient flow tracking in accordance to our health center procedures. Determines and verifies patient program/insurance eligibility requirements. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on electronic health record.
Collects payments and co-pays from patients; obtains authorizations for credit card transactions. Applies payments and adjustments to patient accounts in the computer system accurately and reconciles daily reports. Adheres to payment collection policies and procedures
Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration.
Provide information for all inquiries both in person and by telephone regarding clinic fees and payment programs for uninsured patients. Determine appropriate program or payer source for each patient checking in based on complex criteria including medical services needed, family size and income. Interview patients for sliding fee scales. Providing applications and screening patients as needed. Determine amount of discount and utilizing federal poverty guidelines.
Demonstrates the ability to identify the patients account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into EMR accurately. Complies with federal and local laws in ensuring patient privacy. Schedules, confirms and cancels appointments; coordinates walk-in patients; follows up with clinic leadership to enhance use of appointments. Utilizes the appointment template to meet or exceed productivity standards.
Schedule appointment requests, reschedule cancellations for assigned and non-assigned departments.
Collect payments, count all cash and credit card payments collected at the end of each business day. Understand how to balance and add all collected totals before closing cash drawer. Understand how to print closing report, correctly fill out cash envelope and turn in to supervisor by end of each business day.
Handles sensitive or confidential information with discretion and sound judgment, knowing when to make decisions independently and when to seek input from others. Understand HIPAA expectations, computer privacy and personal health information documents and follow SACH policies.
Understand what a FQHC is and the expectation we have as a clinic to obtain Uniform Data System (UDS) information as well as federally poverty level (FPL).
Must be willing and able to work at all locations as needed to meet patient care needs. Have flexible work hours according to clinic needs.
Complies with organizational policies and procedures
Other related duties and responsibilities as assigned.
QUALIFICATIONS:
Education: High school diploma or equivalent required.
Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
Experience: Six months of customer service, general office, healthcare related, or vocational training experience required. Medical terminology preferred. Working knowledge of insurance verification/eligibility insurance programs (ex: Medi-cal, MediCare and sliding fee programs) preferred. Experience with electronic health records, familiarity with EPIC preferred.
Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Telephone skills and computer competency required.
Interpersonal Skills: Bilingual-English/Spanish preferred. Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Must demonstrate the ability to supervise professional and para-profession staff while handling multiple tasks.
Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
$36k-40k yearly est. 2d ago
Medical Scheduler
Amayzing Kids
Medical records clerk job in Rancho Santa Margarita, CA
Come work in a supportive, charismatic, and fun environment. Join our team!
aMAYZing Kids pediatric clinic in Rancho Santa Margarita, CA is currently seeking an experienced Front Office Scheduler(Full-Time) to join our AK family. We specialize in occupational therapy, physical therapy and speech therapy and are passionate about what we do both in the clinic and in the community.
We are looking for motivated, focused professionals looking for long term employment in our growing clinic. Candidates must have excellent phone etiquette, be courteous and motivated to educate and help our potential patients. Must be able to multi-task, pay attention to detail, and balance multiple schedules at the same time. Bilingual(Spanish) candidate preferred.
Benefits Include:
Health insurance
Dental & vision
PTO
FSA/HSA
Weekly bonus opportunities
Extensive training room
Marketplace perks
Best coworkers ever!!!
Main Job Tasks and Responsibilities
Answer multi-line phone and facilitate registration process with outstanding customer service skills
Present excellent organization skills in order to schedule providers efficiently and have the motivation to keep up on referrals, reschedules and daily changes to schedule
Handle parent questions & concerns in timely & courteous manner
Safeguard patient privacy and confidentiality
Knowledge of insurance verification and experience with medical scheduling preferred
Participate in fun & positive team building activities
How much does a medical records clerk earn in Yucaipa, CA?
The average medical records clerk in Yucaipa, CA earns between $28,000 and $43,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Yucaipa, CA