Member service representative jobs in Franklin, TN - 497 jobs
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Customer Support Representative
Epitec 4.4
Member service representative job in Smyrna, TN
Epitec is seeking a Dealer Chat Agent to join our automotive client's team. As a Dealer Chat Agent, the candidate will provide live chat assistance to dealers, offering general support and playing a key role in client programs.
This is an ongoing W2 contract
This is a hybrid position in Smyrna, TN (Mon - Thurs onsite, Fri remote)
This position offers $25/hour, 10 days PTO, 16 Paid Holidays, medical contributions (if desired), dental/vision, 401k retirement savings plan
Top Responsibilities
Provide real‑time chat support to dealership service, parts, and warranty teams, addressing general maintenance, service, and repair inquiries.
Navigate and research Service Manuals, TECH LINE cases, ASIST, and internal resources to deliver accurate guidance.
Support the LenZ program, including onboarding new dealers, managing enrollments, assisting with platform usage, and promoting proper adoption.
Document and manage all support cases, updating Salesforce reports/dashboards and ensuring accurate recordkeeping.
Create and update PowerPoint presentations, Excel reports, meeting materials, and other documentation for internal teams and leadership.
Provide non‑diagnostic technical assistance to dealers via outbound calls and initiate Tech Link remote sessions for PC and technical issues.
Assist with departmental initiatives including PEEK training coordination, Tech Alerts creation, and other support tasks as assigned.
Top Qualifications
2+ years of experience in a professional environment; automotive service, parts, or IT support experience strongly preferred.
Strong interpersonal and communication skills with the ability to manage multiple time‑sensitive tasks.
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); Salesforce experience preferred.
Ability to learn and use department applications such as CONSULT, Webex, ASIST, EPC, and NNAnet.
Typing speed of 40+ WPM and strong documentation habits.
High school diploma required; AA degree or relevant technical coursework preferred.
Strong problem‑solving skills with the ability to view decisions from the customer's perspective and recommend appropriate actions.
$25 hourly 4d ago
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Customer/Client Advocacy Specialist
Wesley Group 3.7
Member service representative job in Franklin, TN
Title: Customer/Client Advocacy Specialist
Department: Relationship Management Team Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM
Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference.
We're looking for a Customer/Client Advocacy Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.
Why You'll Love Working Here:
Comprehensive Benefits: Medical, Dental, and Vision Insurance.
Secure Your Future: 401K with a generous company match.
Time to Recharge: Generous PTO - start accruing from day one!
Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.
Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.
Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.
Growth & Coaching: Learn from industry professionals committed to your success.
Diverse & Inclusive: We embrace what makes each team member unique!
Your Role:
Manage both existing and new client files collaboratively within the team
Ensure timely submission of clients for release with accurate documentation
Serve as the main point of contact for clients, facilitating clear communication and setting expectations
Handle challenging client situations with strong de-escalation skills
Negotiate effectively with clients and other contacts to achieve optimal outcomes
Manage a live call queue and team email inbox with responsiveness and professionalism
Maintain thorough, accurate client records in Salesforce
Deliver exit packages promptly and with attention to detail
Respond to emails, calls, and client feedback within 24 hours
Maintain consistent professional communication via phone, email, and mail
Key Skills and Proficiencies:
Proven negotiation and conflict resolution skills
Strong de-escalation and problem-solving abilities
Results driven and outcome focused
Excellent written and verbal communication skills
Exceptional interpersonal skills and professionalism
Ability to work independently and within a team
Strong time management and multi-tasking abilities
Flexibility and adaptability in a fast-paced environment
High attention to detail and accuracy
Ability to prioritize tasks and delegate when appropriate
Proficiency with Salesforce, Excel, Google Sheets, and G Suite
Prior customer service experience is required minimum of 2 yrs
Ready to Make a Difference?
This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.
Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team!
Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply.
Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM
Compensation details: 50000 Yearly Salary
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$28k-41k yearly est. 1d ago
Customer Service Representative
Vaco By Highspring
Member service representative job in Lebanon, TN
Customer ServiceRepresentative - Trucking Pay: $19-21/hour (Contract) Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork.
Key Responsibilities:
Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments)
Communicate with customers and drivers via phone/email
Schedule and confirm pickups and deliveries
Track containers, chassis, and yard inventory; prepare reports for Fleet Managers
Ensure all driver/load paperwork is complete and scanned
Support Fleet Managers and relay capacity needs
Qualifications & Environment:
Comfortable in a fast-paced trucking environment with direct communication
Outgoing, detail-oriented, and able to multitask
Background check and drug screen required
$19-21 hourly 1d ago
Customer Service Specialist
Diversified Recruitment Services, LLC
Member service representative job in Lebanon, TN
The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers.
ESSENTIAL JOB FUNCTIONS
Analyze sales orders to determine and approve which orders should be released to the shipping department.
Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery.
Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system.
Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment.
Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers.
Analyze system reports and data to determine the best course of action for the customer.
Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods.
Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily.
Provide insights to management on daily dialogue and information obtained through customer contact.
Communicate with customers regarding orders, credits, reports, and various customer needs
Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner.
Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers.
Inputting data into spreadsheets or databases as required.
REQUIREMENTS
Bachelor's degree in finance, Business Administration or equivalent experience required
2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required.
KEY COMPETENCIES
Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint
Hands-on approach to problem solving and analysis.
Excellent organizational and analytical Skills
Ability to analyze system reports and data to determine the best course of action
$25k-32k yearly est. 2d ago
AT&T Customer Representative
Prime Management Group 4.3
Member service representative job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
$32k-46k yearly est. Auto-Apply 12d ago
Logistics Service Specialist
Vulcan Materials Company 4.7
Member service representative job in Brentwood, TN
Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country.
When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time.
What You'll Do:
Receive and Enter Orders. Receive customer orders and assist customers in identifying proper products needed for specific end uses. Accurately enter orders into the APEX system.
Collaborate. Work with the Sales Service Center to obtain project information and pricing, as necessary.
Oversee and Adjust Scheduling. Oversee driver/truck scheduling to effectively balance our capabilities with demand. Schedule and company and independent drivers to deliver customer orders at each facility on a daily basis. Adjust the schedule as necessary.
Ensure Compliance. Ensure compliance with Department of Transportation rules and regulations, including but not limited to hours of service.
Review Order Entry. Review daily order entry for completeness and accuracy for each facility. Ensure the plant can meet customer needs in a timely manner. Make adjustments as necessary.
Resolve Issues. Report immediately any delivery problems to service or sales representatives for quick resolution or mitigation.
Additional Responsibilities. Other duties as assigned.
Skills You'll Need:
Education. Must have a high school diploma or its equivalent. Some college is preferred.
Experience. Experience that has included dispatching, customer relations, and construction/transportation is preferred. Must have administrative or sales experience.
Operational Knowledge. Must have knowledge of paving, concrete, and construction materials. Must have knowledge of trucks and transportation requirements and regulations. Must have a solid understanding of the aggregate and asphalt business functions, as well as key drivers for sales, logistics, and customer satisfaction. Must have knowledge of the construction industry to include materials and project management.
Regulatory Knowledge. Must have knowledge of environmental and safety regulations in trucking and terminal operations. Must possess working knowledge of DOT (State and Federal) motor-carrier rules and regulations to allow effective evaluation, representation, and management of Vulcan's interests in its relationships with transportation service providers. Must have knowledge of OSHA and MSHA rules and regulations.
Problem Solving Skills. Must be able to schedule and organize large numbers of people quickly and efficiently.
Interpersonal Skills. Must have excellent verbal and written communication skills and interact well with all levels of the organization. Must be able to represent Vulcan in a professional manner. Must be able to maintain satisfactory customer relations.
Time Management Skills. Must be able to manage time effectively with minimal supervision. Must have initiative and ability to handle multiple assignments and stay results-oriented. Must have ability to work in a stressful, deadline-oriented environment that requires complex, technical information and decision making.
Technology Skills. Must be skilled in using computers to record information and create reports.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS
Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.
$36k-50k yearly est. 13d ago
Bilingual Donor Services Specialist
Job Listingseducational Media Foundation
Member service representative job in Franklin, TN
You are naturally a caring and relational person, but you know how to balance that with getting to the work at hand; juggling multiple tasks and priorities, all while providing top-notch service to each and every donor. You're the first point of contact for donors who have questions about their accounts, helping them navigate their way through their accounts, answering questions, supporting their goals, and providing guidance along the way. Knowing that every interaction with a donor is an opportunity to deepen relationships, build trust, and make a positive impact!
This role requires demonstrated fluency in English and Spanish, with the ability to listen, speak, read, and write in both languages in a donor-facing environment.
To succeed as a Donor Services Specialist you will:
Be extremely detail oriented, organized, thorough, and efficient.
Have a high work ethic and desire to help others on your team.
Thrive in an environment of over-the-top customer service by being highly relational and consistently empathetic.
Truly desire to pick up the phone and take inbound as well as make outbound calls to donors. (90% of your day is on the phone)
Be comfortable and satisfied, sitting 6+ hours a day.
Be flexible moving between computer and manual processes.
Be social, relational, caring, with others, but we do have a lot to accomplish, so able to balance that with getting to the work at hand.
Can identify potential capacity in a donor for increased engagement opportunities.
Knowledge of Salesforce a plus.
Have excellent verbal and written skills (ability to write in our brand voice).
Be experienced in MS Office Products and ability to quickly learn new systems.
Be donor passionate, donor centric
What we can offer you:
Industry leading Medical, Dental & Vision coverage
Short/long term disability and life insurance
Robust 401K with company match
Parental leave with Baby Bonding pay
Generous PTO, holiday and sick pay
Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
Leadership and Career Development Programs
About Us
Educational Media Foundation (EMF) is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, EMF today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. EMF employs nearly 500 team members between its offices in Nashville, TN, Rocklin, CA, and field locations around the country.
“As an Equal Opportunity Employer, EMF makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status. However, EMF is also a religious non-profit organization where all team members contribute to the Company's mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), EMF has the right to hire only candidates who agree with the Company's Statement of Faith. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.”
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$29k-49k yearly est. Auto-Apply 8d ago
Customer Service Representative
Fastsigns 4.1
Member service representative job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer ServiceRepresentative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$15-18 hourly Auto-Apply 60d+ ago
Account Service Representative/Personal Banker
Liberty Federal Credit Union
Member service representative job in Franklin, TN
Liberty FCU, a full-service credit union, is seeking an Account ServiceRepresentative/Personal Banker to assist with the daily retail operations and activities of the Liberty Station office, located at 1207 Liberty Pike Franklin, TN. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. If applicable, an initial six-eight week training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and Responsibilities:
Serve as a primary Account ServiceRepresentative
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and Close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a loan processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up MemberServiceRepresentative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
$21k-27k yearly est. Auto-Apply 4d ago
Customer Support Representative
Consolidated Utility District of Rutherford County
Member service representative job in Murfreesboro, TN
Full-time Description
PRIMARY FUNCTIONS
Assist in maintaining an efficient and effective office operation serving as a customer servicerepresentative and performing duties as delegated by this job description and supervisory personnel. Comply with all policies outlined in employee handbook.
ESSENTIAL FUNCTIONS
Managing high volume of inbound and outbound calls in a timely manner
Identifying customers' needs, clarifying information, research issues, and provide solutions.
Process move request for utility service by telephone, correspondence, and in person.
Answer customer questions, investigate and resolve complaints pertaining to utility billing procedures with phone calls, emails, or walk-in customers.
Explain and handle leak adjustment requests as set forth in the leak adjustment policy.
Assist customers with payment arrangements, and any other assistance they may require.
Process and correct monthly zip code report.
Assist customer with purchase of new taps.
Perform related duties and responsibilities as required.
Emergency duty as assigned
Other duties as assigned
Requirements
JOB SPECIFICATIONS:
specialized, technical, or practical knowledge, skills, experience, or abilities are needed to perform the job
A. KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:
High school diploma or GED
Valid Tennessee Driver's License
Three or more years of experience or training
Fundamental principles of human relations
English usage, Bi-lingual is a plus
Business math
B. SKILLS REQUIRED:
Excellent computer and typing skills in office applications
Office procedures and equipment
Ten key skills
Strong phone and verbal communication skills along with active listening and the ability to ask probing questions, understand concerns, and overcome objections
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively Ability to learn and navigate new software quickly
C. ABILITIES REQUIRED
(work characteristics, behaviors, leadership abilities, etc.)
Must have initiative and be resourceful in problem solving
Self-motivated, requiring minimal supervision
Strong communication skills, both verbal and written
Work requires the ability to read reports, bills, manuals, memorandum, policies, procedures, and general correspondence.
Answer customer questions, investigate and resolve complaints pertaining to utility billing procedures.
Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division.
Work requires the ability to author reports, letters, and general correspondence.
Normal tasks require the use of definite procedures with moderate deviation. Judgment is required to apply the proper course of action.
PHYSICAL DEMANDS:
physical demands under which the job is performed
Typically sitting at a desk or table.
Intermittently sitting, standing, or walking.
WORKING CONDITIONS:
normal or usual conditions where work is performed
Work is performed in office setting with moderate noise (primarily from office equipment). The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$29k-38k yearly est. 10d ago
Logistics Service Specialist
Vulcanmat
Member service representative job in Brentwood, TN
Logistics Service Specialist - 2500035S Description Build Your Career. Build America's Future. Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete. When you join Vulcan, it's more than starting an exciting career - you get to make a difference for millions of people every day across the country. When you join Vulcan, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. No matter the role or the location across the country, every member of the Vulcan team lives through the Vulcan Way: doing the right thing, the right way, at the right time. What You'll Do:Receive and Enter Orders. Receive customer orders and assist customers in identifying proper products needed for specific end uses. Accurately enter orders into the APEX system.Collaborate. Work with the Sales Service Center to obtain project information and pricing, as necessary.Oversee and Adjust Scheduling. Oversee driver/truck scheduling to effectively balance our capabilities with demand. Schedule and company and independent drivers to deliver customer orders at each facility on a daily basis. Adjust the schedule as necessary. Ensure Compliance. Ensure compliance with Department of Transportation rules and regulations, including but not limited to hours of service.Review Order Entry. Review daily order entry for completeness and accuracy for each facility. Ensure the plant can meet customer needs in a timely manner. Make adjustments as necessary.Resolve Issues. Report immediately any delivery problems to service or sales representatives for quick resolution or mitigation.Additional Responsibilities. Other duties as assigned. Qualifications Skills You'll Need:
Education. Must have a high school diploma or its equivalent. Some college is preferred.
Experience. Experience that has included dispatching, customer relations, and construction/transportation is preferred. Must have administrative or sales experience.
Operational Knowledge. Must have knowledge of paving, concrete, and construction materials. Must have knowledge of trucks and transportation requirements and regulations. Must have a solid understanding of the aggregate and asphalt business functions, as well as key drivers for sales, logistics, and customer satisfaction. Must have knowledge of the construction industry to include materials and project management.
Regulatory Knowledge. Must have knowledge of environmental and safety regulations in trucking and terminal operations. Must possess working knowledge of DOT (State and Federal) motor-carrier rules and regulations to allow effective evaluation, representation, and management of Vulcan's interests in its relationships with transportation service providers. Must have knowledge of OSHA and MSHA rules and regulations.
Problem Solving Skills. Must be able to schedule and organize large numbers of people quickly and efficiently.
Interpersonal Skills. Must have excellent verbal and written communication skills and interact well with all levels of the organization. Must be able to represent Vulcan in a professional manner. Must be able to maintain satisfactory customer relations.
Time Management Skills. Must be able to manage time effectively with minimal supervision. Must have initiative and ability to handle multiple assignments and stay results-oriented. Must have ability to work in a stressful, deadline-oriented environment that requires complex, technical information and decision making.
Technology Skills. Must be skilled in using computers to record information and create reports.
What You'll Like About Us:
Great Company Culture. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safe. Industry leader in health and safety standards. We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work. What sets us apart is the work we do impacts daily lives - and every employee contributes. Our aggregates produced are used to build roads, schools, hospitals, airports, and housing throughout the United States.
Health Benefits. Medical, Dental, Vision programs, plus much more.
Rest and Relaxation. Paid vacation, personal floating days, and paid holidays.
Prepare for the Future. 401(k) with company match and contribution.
Training and Development. We see our development programs and helping our employees meet their goals as a key part of our business.
Vulcan Materials Company is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
NOTICE TO TEMPORARY STAFFING AGENCIES, PLACEMENT SERVICES AND PROFESSIONAL RECRUITERS
Vulcan Materials Company has an internal recruiting department. Please review our policy as it relates to the use of temporary staffing agencies, placement services and professional recruiters.
Job: Dispatch Primary Location: Tennessee-Brentwood Organization: GM - MIDDLE TN/KY Schedule: Full-time Job Posting: Jan 6, 2026, 9:29:12 PM
$29k-49k yearly est. Auto-Apply 12h ago
Member Services Representative
Fitness Holdings-Crunch Fitness
Member service representative job in Hendersonville, TN
Job DescriptionBenefits:
Employee discounts
Free uniforms
Opportunity for advancement
Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness!
Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement.
The Membership Sales Representative will be responsible for:
Greeting all members and guests with a smile
Driving membership sales
Building value to have new customers enroll in personal training
Touring new or potential members
Generating leads through outreach initiatives
Collecting outstanding balances from current membership base
Checking in members, answer phones, making sales calls
Assisting in maintaining cleanliness
Creating fun and engaging social media opportunities
What We Look For In Our Fitness Professionals:
Competitive, someone who wants to win!
Outgoing personality, not afraid to put yourself out there!
Ability to handle multiple tasks at once
Flexible schedule
A desire for personal/professional growth and development
Team player
Organized
Be willing to go above and beyond
Efficient and effective communication skills
The Ways You Benefit:
Growth opportunity in a rapidly growing company
Free Crunch Fitness membership
If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.
$21k-30k yearly est. 29d ago
Member Service Representative
Duck River Electric Membership Corporation 3.9
Member service representative job in Chapel Hill, TN
Full-time Description
DREMC is seeking a MemberServiceRepresentative.
BE A PART OF POWERING SOUTHERN MIDDLE TENNESSEE!
Duck River Electric Membership Corporation (DREMC) is a member-owned electric cooperative, serving an area of approximately 2,500 square miles across 17 counties in southern middle Tennessee. Our amazing team at DREMC distributes safe and reliable electricity at the lowest possible cost, promotes and facilitates economic development, and enhances the quality of life over 85,000 members across 6,500 miles of line.
Location: Chapel Hill, TN
Job purpose:
The MemberServicesRepresentative acts as the primary point of contact, delivering exceptional service through in-person, telephone, and online channels. This role supports the organization's mission by ensuring a positive member experience through prompt, accurate, and courteous service, while consistently adhering to organizational policies and values.
Job Dimensions:
· Successfully complete all mandatory training programs designated for the MemberServicesRepresentative role.
· Consistently uphold high standards of performance and deliver exceptional service.
· Fulfill temporary assignments at other DREMC offices as required to support organizational needs.
PRINCIPAL ACCOUNTABILITIES
1. Demonstrates intellectual curiosity and professionalism, guided by sound business judgment and aligned with the best interests of Duck River Electric Membership Corporation (DREMC).
2. Delivers exceptional memberservice by effectively responding to inquiries and resolving account-related concerns with efficiency and courtesy.
3. Welcomes members, processes payments, disburses funds, and accurately records all monetary transactions in accordance with established procedures.
4. Maintains a balanced cash drawer and ensures the accurate handling and reconciliation of all financial transactions.
5. Answers incoming calls with professionalism and courtesy, aiming for first-call resolution while clearly and accurately communicating DREMC policies and procedures.
6. Performs efficient and precise member account management, including account creation, updates, and closures.
7. Demonstrates a thorough understanding and application of DREMC's policies, procedures, By-Laws, Rules and Regulations, and rate schedules.
8. Coordinates billing and collection activities in collaboration with relevant personnel, adhering to defined schedules and procedures.
9. Compiles, reconciles, and balances daily cash receipt vouchers to ensure financial accuracy and accountability.
10. Develops working knowledge to create and process service orders, including connections, disconnections, reconnections, and other memberservice requests.
11. Acquires proficiency in dispatching service orders to field personnel using mobile technology and established communication protocols.
12. Promotes awareness and utilization of DREMC member programs, mobile applications, payment options, and other value-added services.
13. Assists with the preparation, review, and completion of various reports related to office and operational activities.
14. Maintains strict confidentiality and handles member interactions with sensitivity, professionalism, and diplomacy.
15. Follows established protocols to initiate electric service, including accepting applications, generating service orders, and performing all related tasks to establish new memberships.
16. Emergency response coverage as needed.
MINIMUM REQUIREMENTS
Education:
A High School diploma or equivalent is required.
Experience:
Previous experience in utilities, accounting, banking, or other office related businesses is preferred.
Certification/License, etc.:
Must possess or be able to obtain a valid Tennessee Drivers' License. Certificates relevant to customer service and accounting are preferred. (e.g. TVPPA Certificate of Customer Service)
Knowledge/Skills/Abilities:
A broad understanding of the utility industry is desired. Aptitude to gain an in-depth knowledge of the customer service, accounting and customer billing functions related to the electric utility business model. Possesses excellent oral and written communications skills and ability to deal with members. Familiar with standard technologies of modern business including but not limited to personal computers, billing software, multifunction printers, email, MS Office Suite or similar productivity software, etc.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Frequent use of hands and fingers to operate a keyboard, telephone, and other office equipment. Ability to occasionally stand, walk, bend, and reach. May occasionally lift or carry up to 25 pounds (such as files, office supplies, or promotional materials). Must have visual acuity to read printed materials and a computer screen, and auditory ability to communicate effectively in person and by phone.
Work Environment:
Work is performed in a professional office environment with a standard climate-controlled setting. The role involves frequent interaction with members in person, by phone, and via email or online platforms. May involve occasional stressful situations when resolving member concerns or handling high call volumes. The environment is generally quiet to moderate noise levels and includes shared workspaces or customer service counters. Limited travel may be required for training, meetings, or community outreach events.
This is intended to identify the essential functions of a position and should not be interpreted as all-inclusive.
An employee may be required to perform other reasonably related business duties as assigned by immediate supervisor and/or management as needed.
DREMC reserves the right to revise or change the as the need arises, or work schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
EEOC: 5-Admin Support | Non-supervisory | Pay Grade: 5 first 6 months, then 6) | Non-exempt
No residency requirement | Position description effective date: Jan 2026
BENEFITS: DREMC provides a comprehensive program of employee benefits, including group medical, dental, vision, employer-sponsored medical clinic, life and long-term disability insurance programs, defined benefit retirement and 401K savings plans, and tuition reimbursement.
Qualified candidates should apply at ************* under careers. Candidates must submit a cover letter, resume and complete application form to be considered.
DREMC does not accept resumes from third-party recruiters.
Equal Opportunity Employer EOE/AA M/F/D/V
$27k-31k yearly est. 3d ago
Financial Services Representative-Float
Smartbank Careers
Member service representative job in Franklin, TN
At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.
About Us
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Your Role as a Financial ServicesRepresentative
As a Financial ServicesRepresentative (FSR) Float, you'll play a vital role in our mission. Your responsibilities will include:
Embodying SmartBank's Core Values and Core Purpose.
Follow and embrace the SmartBank Way
Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels.
Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available.
Travel to be expected through Middle TN and Plateau SmartBank locations.
Accurately receives deposits and payments for all types of SmartBank accounts, verifies cash and negotiability of checks and issues receipts, giving credit for funds according to Bank policies. Provides clients with account information.
Cashes checks and accepts withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval.
Provides special services as needed; including, redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders.
Processes payments for SmartBank credit cards, local utilities, and other services. Ensures that payment information is transmitted to appropriate agencies by daily cut-off.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
High School Diploma or equivalent.
Prior experience in cash handling.
Exceptional customer service skills.
Work Schedule
The Financial ServicesRepresentative typically works during standard business hours from 8:30 a.m. to 5:00 p.m. Monday through Friday.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
Medical, dental, vision, life, and disability insurance.
A 401(k) plan with an employer match of up to 4%.
Generous paid time off (PTO), including a minimum of 3 weeks.
SmartFlex Days.
Up to 11 Paid Company Holidays.
Mental health benefits, include 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement.
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
$28k-42k yearly est. 60d+ ago
Financial Services Representative State Farm Agent Team Member
Chris Woodlee-State Farm Agent
Member service representative job in Franklin, TN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial ServicesRepresentative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Profit sharing
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Experience in marketing
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-42k yearly est. 4d ago
Planet Fitness - Overnight Member Services Representative - Part Time - Charlotte Pike
Taymax Group
Member service representative job in Charlotte, TN
Nashville (Charlotte), TN5708 Charlotte Pike, Nashville, TN 37209-3215, United States of America Pay : $12.00 - $12.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a MemberServicesRepresentative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$12-12.5 hourly Auto-Apply 10d ago
Pest Control Service Specialist
Cleardefense Pest Control
Member service representative job in Hendersonville, TN
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
$18-24 hourly 14d ago
Planet Fitness - Weekend Evening Member Services Representative - Part Time - Goodlettsville
Taymax
Member service representative job in Goodlettsville, TN
Goodlettsville, TN900 Conference Dr, Goodlettsville, TN 37072, United States of America Pay : $12.00 - $12.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a MemberServicesRepresentative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
$12-12.5 hourly Auto-Apply 35d ago
Financial Services Representative
Worldacceptance
Member service representative job in Murfreesboro, TN
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $17 - $20
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$17-20 hourly Auto-Apply 7d ago
Financial Services Representative - State Farm Agent Team Member
Chris Obear-State Farm Agent
Member service representative job in Thompsons Station, TN
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Financial ServicesRepresentative State Farm Agent Team Member Join a fast-paced, high-energy State Farm agency where success comes from teamwork, competition, and pushing ourselves to improve every day. Were not looking for average were looking for grinders who want to solve problems, help families, and win. In this role, youll be expected to deliver results through consistent activity 100 calls a day, 5 live quotes, or 5 policies sold. Well give you the tools, training, and support you need to succeed, but the effort is up to you. If you want to be part of one of the top-performing agencies in the area and build a career with real growth potential, this is the place for you.
Responsibilities:
- Make outbound calls to prospects and leads daily
- Generate quotes, follow up, and close new business
- Cross-sell multiple lines of insurance to maximize value for customers
- Complete application input and underwriting for new customers
- Achieve and exceed monthly sales goals
Qualifications:
- Strong communication and people skills
- Motivated by goals and eager to grow professionally
- Ability to learn quickly and adapt in a fast-paced environment
- Organized, detail-oriented, and dependable
- Previous customer service or sales experience preferred but not required
Compensation & Benefits:
- Base $40,000. OTE: $65,000$90,000 annually (top performers $100k+).
- Base salary plus performance bonuses
- 3% 401(k) match
- Medical and dental insurance through Blue Cross Blue Shield
- Paid time off and holidays
- Professional development and paid training
- Opportunities for career growth within the agency
We believe in building more than just a team were building future leaders. As our agency grows, were creating management tracks, team leads, and leadership roles just like any big business. Along the way, youll enjoy daily training, bonuses, competitions, and team outings. If youre ready to compete, win, and grow into your full potential, apply today and lets get started.
$28k-42k yearly est. 6d ago
Learn more about member service representative jobs
How much does a member service representative earn in Franklin, TN?
The average member service representative in Franklin, TN earns between $18,000 and $35,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Franklin, TN
$25,000
What are the biggest employers of Member Service Representatives in Franklin, TN?
The biggest employers of Member Service Representatives in Franklin, TN are: