Customer Service Representative
Member service representative job in Nashville, TN
Job Title: Customer Service Representative 3
Building Location: Nashville, TN 37203
On Site Full time as of May 2026. Currently in office 3 days a week, 2 remote.
Daily Schedule: 7-4 or 8-5
Estimated Duration 12 months
Pay Range: $20-$23/hr
Interview Timeline Planned Request Date: Tentative Interview Dates: Jan 6th -8th, 2026
Job Description
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed.
Customer service agents may be inbound, outbound or a combination of both.
Position's Contributions to Work Group:
- Provide regional support to dealer request and administrative functions to the team as a whole
Typical task breakdown:
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
Interaction with team:
- Daily communication with Team Leads and other reps
Team Structure - 14-person team, all reporting to work director
Work environment: - All office
Top 3 Skills
- Years of experience: 5-7 years of customer service experience
- Degree requirement: associates degree, preference bachelors
- Are there past or additional job titles or roles that would provide comparable background to this role: Account Administrator
Top 3 Skills
- Attention to detail
- Effective communication
- Problem Solving Additional
Technical Skills (Required)
- Microsoft Office suite
- (Desired) PowerBI & Salesforce
- Soft Skills (Required)
- Organization
- Conflict resolution
- Listening
- Ability to work independently and manage one's time.
- Relationship Management (Desired)
Customer Service Representative - 96083
Member service representative job in Nashville, TN
Manage high-volume billing disputes and service inquiries. This role requires a strong analytical mindset to assess the validity of claims and implement final resolutions.
Key Responsibilities
Issue Resolution: Process refunds, bill adjustments, and merchandise returns.
Inquiry Management: Inform guests of investigation findings and planned fixes.
Escalation: Route complex or unresolved issues to the proper internal group.
Record Keeping: Maintain thorough logs of all client requests and actions taken.
Root Cause Analysis: Study relevant data to identify the source of service issues.
Requirements & Skills
History: 5-7 years of professional service work (no internships).
Academic Degrees: Associate degree (required); Bachelor degree (preferred).
Top Skills: High attention to detail, problem-solving, and professional speech/writing.
Technical Software: Microsoft Office (required); PowerBI or Salesforce (desired).
Soft Skills: Organization, conflict resolution, listening, and time managemen
Call Center Associate
Member service representative job in Nashville, TN
Call Center Representative
Company: Caduceus (Federal Contractor)
Job Type: Full-Time, On-Site Only
About the Opportunity
Caduceus is hiring Bilingual (Spanish-English) Call Center Representatives to support a newly established, high-volume federal program contact center in Nashville, TN. Representatives will handle inbound calls, complete accurate intake, documentation, and routing through secure systems.
This role is on-site only and not remote.
Key Responsibilities
Answer and document high-volume inbound calls with professionalism and accuracy.
Perform real-time data entry, intake, and case documentation within secure systems.
Follow structured scripts, SOPs, and escalation procedures.
Maintain confidentiality and comply with federal data-handling and privacy standards.
Validate information and route cases to the appropriate unit.
Support shift operations, including nights, weekends, and holidays as needed.
Required Qualifications
High school diploma or GED required; Associate's or Bachelor's degree preferred.
Ability to pass a government background check.
1-2+ years of experience in customer service, call center, or administrative roles.
Strong communication skills, attention to detail, and ability to work in a fast-paced environment.
Must be able to work on-site in Nashville, TN (not remote).
Preferred Skills
Experience using CRM, call center, or workflow/case-management systems.
Ability to follow structured scripts and SOPs in regulated environments.
Comfort working across multiple screens and systems simultaneously.
Customer Service Supervisor
Member service representative job in Franklin, TN
The Customer Service Supervisor will manage a team of sales support professionals across two locations-Franklin, TN and Huntsville, AL-who serve as the primary point of contact for sales representatives in processing client orders, managing business portfolios, and coordinating buying and inventory activities. This role acts as an escalation point to ensure all customer requirements are met, while partnering closely with suppliers, customers and the sales team to deliver exceptional service.
This opportunity offers strong visibility, cross-functional collaboration, and a supportive culture. After training, the role follows a hybrid schedule with 3 days in office and 2 days remote.
Responsibilities:
Serve as the primary point of contact for the Sales Support team; assist with questions and escalate issues as needed.
Develop and maintain a backup coverage plan for the team; provide backup support when required.
Oversee orders from inception through payment, ensuring compliance with company policies and procedures.
Escalate personnel concerns or issues to the Regional Office Manager.
Assist with onboarding new office staff.
Support the implementation of corporate or divisional processes and initiatives.
Act as the ERP training lead and liaison for the office.
Manage all office invoices and billing.
Allocate warehouse and facility-related billings.
Report hourly employee time to payroll.
Prepare standard and ad hoc reports for management.
Hold regular team meetings to support performance, communication, and productivity.
Manage team-building budgets.
Qualifications:
Bachelor's degree in business or related discipline preferred
3 years of related experience, plus 2 years supervisory experience required
Experience in a corporate sales and service environment preferred
ERP (Enterprise Resource Planning) system experience required
Strong proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools required
Excellent communication skills
Experience working in a team environment with strong collaboration skills
Organized, self-motivated and takes initiative
Submit your resume today!
Client Services Associate
Member service representative job in Franklin, TN
A well-known client in Franklin, TN is looking to add a Client Service Associate to their growing team. This role is responsible for conducting policy checking, processing endorsements and renewals, coordinating claims, maintaining clear communication with producers, and providing general office support.
Responsibilities Include:
Execute plan renewals, new plan implementations, annual filings, audits and other compliance activities, etc.
Assist with event planning, program renewals, communications, payroll and EDI files, etc.
Manage relationships with insurers and vendors to ensure timely customer service and accurate cost-effective plan administration.
Ensure plan documentation, contracts and amendments are in compliance with federal, state, and local requirements.
Preferred Qualifications Include:
Strong customer service skills.
Positive attitude.
Highly organized and detail-oriented.
Ability to organize, set, and maintain priorities
Basic working knowledge of Microsoft Office Suite
Strong written and oral communication skills.
Ability to work in a team environment.
College Degree preferred
Tarot Card Psychic Readers
Member service representative job in Nashville, TN
Work from the comfort of your own place by phone. Psychic Network 800 telephone line has indepdent contractor positions for professional qualified psychic and tarot card advisors. Pay rate is competitive. Good yearly raises No hold times/minimums.
Must pass test
Distribution Service Representative
Member service representative job in Nashville, TN
The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients.
ESSENTIAL FUNCTIONS:
Pick up specimens from clients according to established procedures and timetables.
Deliver specimens to designated drop off point(s).
Ensure that the integrity of the specimens is not compromised during transport.
Deliver reports and supplies to clients on an assigned route.
Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
Record clients' requests for supplies and special services, and forward them to the appropriate person or department.
Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action.
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
Demonstrate flexibility in satisfying customer demands.
Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs.
Adhere to all safety procedures.
Thoroughly understand and participate in defensive driving techniques.
Remain current in the training and knowledge of specimen handling.
Completes special assignments as required by coordinator or local supervisor.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
Plumbing Service Professional
Member service representative job in Clarksville, TN
Job DescriptionMonday - Friday, Regular Shift 8am-5pm, Pay Based on Experience, $22-$30 Per Hour, Bonus Pay Opportunity, PTO, Paid Holidays, Medical Specific Responsibilities:
Install repair and maintain plumbing systems in commercial and residential environments
Perform drain cleaning on plumbing systems
Perform minor to complex service work on plumbing systems
Work with blueprints and job specifications as it applies to the craft
Identity proper materials and quantities for new and existing projects
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Job Requirements:
Licensed or possessing prior verifiable plumbing experience (minimum 2 years)
Valid Driver's License
Ability to operate basic hand tools necessary for the craft
Attention to detail
Excellent communication skills
Professional appearance and personality
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
Customer Service Representative
Member service representative job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyParking Services Officer
Member service representative job in Nashville, TN
Position Title Parking Services Officer Division Special Asst. to Pres. for IT Department Parking Services Number of hours per week 40 Days to be worked Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday Months per year Fiscal (12 months) If modified, list months Job Type Full-Time Campus Avon Williams / Main Campus If other location, please indicate Position Number 104960 Advertised Salary Pay Basis Semi-Monthly Job Description
Patrols, observes and reports accidents or activities of a questionable/suspicious nature; reports accidents involving persons or property; reporting probable cause of accidents and pursues appropriate course of action and informs proper authorities as required; directs and controls traffic on campus; testifies in court or legal proceedings as required; issues parking citations; operates and maintains security equipment; keeps records and makes reports; and performs other related work as assigned.
Minimum Qualifications
High school graduate or equivalent. Must be at least 18 years of age. Experience in security work. Possession of a valid Tennessee operator license as issued by the Tennessee Department of Safety. Applicant must not have been convicted of or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances and not have been released or discharged under any other than honorable discharge from any of the armed forces of the United States. Be of good moral character as determined by a thorough investigation conducted by the employing agency.
Special Instructions to Applicants
Employment is contingent upon successfully completing a criminal background check as mandated by Tennessee State University.
Official transcripts for positions which require a post-secondary undergraduate degree, advanced degree and/or certification must be presented upon hire.
An unofficial transcript may be attached in the "Transcript" section.
You will be required to provide names and contact information for three references during your application to the posting. If you are the recommended candidate for the position, our online hiring system will automatically generate solicitation for these letters using contact information you provided.
Open Date 11/17/2025 Close Date 12/01/2025 Job Category Technical Requisition Number Benefits
Tennessee State University offers eligible employees a competitive benefits package that includes annual leave (vacation), sick leave, medical, dental, vision, life insurance, retirement, flexible benefits plans and more.
Quick Link **************************************
Reference Letter
References
Minimum References Required 2 Recommendation Deadline
AT&T Customer Representative
Member service representative job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
Auto-ApplyPlanet Fitness - Member Services Representative - Part Time - Charlotte
Member service representative job in Charlotte, TN
Nashville (Charlotte), TN5708 Charlotte Pike, Nashville, TN 37209-3215, United States of America Pay : $12.00 - $12.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyAccount Service Representative (Personal Banker)
Member service representative job in Franklin, TN
Liberty FCU, a full-service credit union, is seeking an
Account Service Representative (Personal Banker)
to assist with the daily retail operations and activities of the Branch Creek office located at 580 Franklin Rd Suite 100, Franklin, TN 37069. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. The Branch Creek hours of operation are Monday-Thursday 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 6:00 p.m. If applicable, an initial six to eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply.
Duties and responsibilities include but are not limited to the following:
Serve as a primary Account Service Representative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a Consumer Loan Processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Teller/Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyFinancial Services Representative
Member service representative job in Nashville, TN
World Finance, winner of the Top Workplaces USA award three years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyFinancial Services Representative-Float
Member service representative job in Franklin, TN
At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.
About Us
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Your Role as a Financial Services Representative
As a Financial Services Representative (FSR) Float, you'll play a vital role in our mission. Your responsibilities will include:
Embodying SmartBank's Core Values and Core Purpose.
Follow and embrace the SmartBank Way
Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels.
Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available.
Travel to be expected through Middle TN and Plateau SmartBank locations.
Accurately receives deposits and payments for all types of SmartBank accounts, verifies cash and negotiability of checks and issues receipts, giving credit for funds according to Bank policies. Provides clients with account information.
Cashes checks and accepts withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval.
Provides special services as needed; including, redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders.
Processes payments for SmartBank credit cards, local utilities, and other services. Ensures that payment information is transmitted to appropriate agencies by daily cut-off.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
High School Diploma or equivalent.
Prior experience in cash handling.
Exceptional customer service skills.
Work Schedule
The Financial Services Representative typically works during standard business hours from 8:30 a.m. to 5:00 p.m. Monday through Friday.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
Medical, dental, vision, life, and disability insurance.
A 401(k) plan with an employer match of up to 4%.
Generous paid time off (PTO), including a minimum of 3 weeks.
SmartFlex Days.
Up to 11 Paid Company Holidays.
Mental health benefits, include 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement.
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!
Financial Services Representative State Farm Agent Team Member
Member service representative job in Franklin, TN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Profit sharing
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Experience in marketing
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Financial Services Officer
Member service representative job in Clarksville, TN
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Provides financial services and planning to assist students in meeting college costs. This position also administers all aspects of the College's financial services programs.
Administration. Provides financial counseling and planning to assist students in meeting college costs in order to administer all aspects of the College's financial aid programs.
Customer Service. Provides students with answers and direction on obtaining financial aid to assist with college funding.
Compliance. Maintains a presence and active involvement in communal affairs to assure compliance with Title IV Student Financial Aid programs and all federal and state regulatory requirements.
Systems Technology. Continually refines office technology systems in order to maintain a high level of professionalism and quality of service to students.
Title IV Refunds. Tracks and monitors student attendance in order to process timely and accurate Title IV Refunds.
Job Requirements: The following job requirements represent minimum levels of education, direct Financial Aid experience and competencies/abilities needed to perform this job successfully:
1. Education: Minimum of an Associates degree preferred
2. Experience: Customer Service and Problem Solving
3. Competencies: Incumbent must (be) able to:
• Project a professional image and provide outstanding customer service
• High ethical standards
• Keep commitments, meet deadlines and achieve demanding results
• Organize and execute around multiple priorities
• Communicate effectively, both orally and in writing
• Cooperate and collaborate as a member of a team
• Use Microsoft Word, Excel and PowerPoint to prepare and maintain records, correspondence, reports and other data
• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills and attention to detail
• Embrace and demonstrate on an ongoing basis the Company's core values and mission statement.xx
Auto-ApplyYouth Services Officer 12152025
Member service representative job in Lebanon, TN
Job DescriptionWilson County, Tennessee Classification Specification CLASSIFICATION TITLE:YOUTH SERVICE OFFICERFLSA STATUS:NON-EXEMPT Salary = $24.98 per hour Two (2) positions to be filled. PURPOSE OF CLASSIFICATION The purpose of this classification is to perform specialized/administrative work associated with coordinating activities between the Juvenile Court and juveniles on court probation. Duties and responsibilities include supervising a caseload of juveniles on probation to assure they follow probationary rules and court orders, monitoring progress during probation, meeting with juveniles and parents, performing crisis intervention, determining juvenile detentions, preparing recommendations and referrals, serving petitions, setting court dates, receiving payments for restitution to victims, preparing reports and maintaining records, answering the telephone and providing information, and performing other tasks as assigned. Reports to General Sessions Juvenile Judge.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises a caseload of juveniles placed on court probation to ensure adherence with rules of probation and orders of the Juvenile Court.
Meets with juveniles and parents to monitor progress in abiding by rules of probation and court orders; provides guidance and counseling; performs crisis intervention as necessary.
Prepares recommendations concerning juveniles reappearing in court; prepares and executes referrals to other agencies for services needed by families.
Determines whether a juvenile should be placed in detention; schedules appropriate court hearings.
Coordinates activities regarding juvenile arrests with law enforcement officials. Serves on a rotation on-call schedule to assist Judges and Law enforcement with juvenile placement after hours.
Certified to complete Child And Adolescent Needs and Strengths Assessment (CANS) as required by the State.
Serves petitions to juveniles; maintains records.
Sets court dates related to juvenile issues.
Attends court as scheduled.
Executes reinstatement of juveniles' driver's licenses.
Monitors payments for restitution to victims; documents payments; forwards to victims as appropriate.
Serves on Child Abuse Review Team, Foster Care Review Board, or other organizations as appropriate; makes recommendations.
Prepares, transcribes, or completes various forms, reports, correspondence, logs, or other documents.
Receives various forms, reports, correspondence, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, or other software programs.
Communicates with supervisor, employees, other departments, county officials, law enforcement personnel, judges, court officials, juveniles, parents, lawyers, therapists, victims, school officials, the public, outside agencies, and other individuals as needed regarding juvenile probation activities or to coordinate work activities, review status of work, exchange information, or resolve problems.
Answers incoming telephone calls; provides information and assistance; records/relays messages or directs calls to appropriate personnel; returns calls as necessary.
Maintains a comprehensive, current knowledge of laws/regulations pertaining to juvenile detention, juvenile probation, or juvenile court activities; reads professional literature; maintains professional affiliations; participates in continuing education activities; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
Bachelor's degree in Social Services or closely related field; supplemented by 6 months previous experience and/or training involving juvenile probation or detention; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Substitution of Experience for Education: Experience in social services, juvenile probation or detention can substitute for the required education, on a year-for-year basis, to a maximum of four years. Requires Tennessee Correctional Institute certification and completion of Tennessee Juvenile Court Training Program. Requires completion of forty hours of in-service training during first year of employment and fifteen hours of in-service training during subsequent years, as mandated by State of Tennessee. Must possess and maintain a valid Tennessee driver's license.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
Verbal Aptitude: Requires the ability to utilize a wide variety of references, descriptive, and/or advisory data and information
ADA COMPLIANCE/PHYSICAL DEMANDS ANALYSIS
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as traffic hazards or violence.
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Wilson County, Tennessee, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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Financial Services Representative - State Farm Agent Team Member
Member service representative job in Thompsons Station, TN
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Financial Services Representative State Farm Agent Team Member Join a fast-paced, high-energy State Farm agency where success comes from teamwork, competition, and pushing ourselves to improve every day. Were not looking for average were looking for grinders who want to solve problems, help families, and win. In this role, youll be expected to deliver results through consistent activity 100 calls a day, 5 live quotes, or 5 policies sold. Well give you the tools, training, and support you need to succeed, but the effort is up to you. If you want to be part of one of the top-performing agencies in the area and build a career with real growth potential, this is the place for you.
Responsibilities:
- Make outbound calls to prospects and leads daily
- Generate quotes, follow up, and close new business
- Cross-sell multiple lines of insurance to maximize value for customers
- Complete application input and underwriting for new customers
- Achieve and exceed monthly sales goals
Qualifications:
- Strong communication and people skills
- Motivated by goals and eager to grow professionally
- Ability to learn quickly and adapt in a fast-paced environment
- Organized, detail-oriented, and dependable
- Previous customer service or sales experience preferred but not required
Compensation & Benefits:
- Base $40,000. OTE: $65,000$90,000 annually (top performers $100k+).
- Base salary plus performance bonuses
- 3% 401(k) match
- Medical and dental insurance through Blue Cross Blue Shield
- Paid time off and holidays
- Professional development and paid training
- Opportunities for career growth within the agency
We believe in building more than just a team were building future leaders. As our agency grows, were creating management tracks, team leads, and leadership roles just like any big business. Along the way, youll enjoy daily training, bonuses, competitions, and team outings. If youre ready to compete, win, and grow into your full potential, apply today and lets get started.
Bank Teller-Financial Services Representative
Member service representative job in Murfreesboro, TN
At SmartBank, our benefits package is designed to enhance your life. You'll enjoy medical, dental, vision, life, and disability insurance, as well as a 401(k) plan with a 4% employer match. Our generous paid time off (PTO), SmartFlex Days, and 11 Paid Company Holidays promote work-life balance. Engage in paid community involvement, enjoy company apparel, and access tuition reimbursement for your growth.
About Us
SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients. For over 15 years, we've been delivering on this purpose in Tennessee, Alabama, and Florida, and we're continuously expanding our reach. Our team is empowered to care for our clients and actively participate in the communities we serve. At SmartBank, we prioritize individual needs, set high expectations, and celebrate achievements - that's the SmartBank way.
Your Role as a Financial Services Representative
As a Financial Services Representative (FSR), you'll play a vital role in our mission. Your responsibilities will include:
Embodying SmartBank's Core Values and Core Purpose.
Follow and embrace the SmartBank Way
Serve as the primary point of contact for our clients, providing exceptional service, and directing inquiries to the appropriate channels.
Engage in daily Lobby Management tasks, including warmly greeting clients, offering hospitality, making introductions, and ensuring refreshments are available.
Accurately receives deposits and payments for all types of SmartBank accounts, verifies cash and negotiability of checks and issues receipts, giving credit for funds according to Bank policies. Provides clients with account information.
Cashes checks and accepts withdrawal requests in accordance with Bank policies, referring questionable transactions to supervisor for approval.
Provides special services as needed; including, redeeming US Savings Bonds, issuing Official Checks, coin deposits and coin orders.
Processes payments for SmartBank credit cards, local utilities, and other services. Ensures that payment information is transmitted to appropriate agencies by daily cut-off.
Qualifications for the Ideal Candidate
To excel in this role, you should possess the following qualifications:
High School Diploma or equivalent.
Prior experience in cash handling.
Exceptional customer service skills.
Work Schedule
The Financial Services Representative typically works during standard business hours from 8:30 a.m. to 5:00 p.m. Monday through Friday.
SmartBank Associate Benefits
SmartBank can offer you a comprehensive benefits package, including:
Medical, dental, vision, life, and disability insurance.
A 401(k) plan with an employer match of up to 4%.
Generous paid time off (PTO), including a minimum of 3 weeks.
SmartFlex Days.
Up to 11 Paid Company Holidays.
Mental health benefits, include 8 free sessions with a coach or certified professional.
Paid community involvement opportunities.
Company-provided apparel at no cost.
Learning and development opportunities, including professional and career development and tuition reimbursement.
Are you ready to be a part of the SmartBank team and experience all these incredible benefits? We look forward to welcoming you to our exceptional team!