Member service representative jobs in Pasadena, TX - 1,662 jobs
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Call Center Customer Service Rep - Houston, TX
ARS Rescue Rooter
Member service representative job in Houston, TX
Deliver exceptional customer service through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N Customer Service, Call Center, Service, Retail, Customer
$25k-33k yearly est. 2d ago
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Customer Service Representative
Hamilton Barnes 🌳
Member service representative job in Houston, TX
We are looking for a dynamic and motivated Customer ServiceRepresentative who is passionate about delivering outstanding customer experiences. The Customer ServiceRepresentative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customer service through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technical support.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customer service role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 3d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Member service representative job in Houston, TX
A well-established industrial company is seeking a proactive and skilled Customer ServiceRepresentative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customer service and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 4d ago
Customer Service Representative
Alphagraphics-Us651
Member service representative job in Spring, TX
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US651 is actively seeking a Customer ServiceRepresentative (CSR) to join us full time. The Customer ServiceRepresentative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus!
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$25k-33k yearly est. 2d ago
Registered Client Service Associate
Ameriprise Financial, Inc. 4.5
Member service representative job in Houston, TX
Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. Prepare and summarize client meetings by scheduling and confirming meetings Client Service, Associate, Registered, Service, Asset Manager, Financial Planning, Retail
$40k-52k yearly est. 2d ago
Customer Service Officer
Burnett Specialists Staffing | Recruiting 4.2
Member service representative job in The Woodlands, TX
Our client is a global marine lubricants organization supporting international vessels calling on North American ports. This role is a critical frontline position responsible for ensuring seamless order fulfillment, rapid customer response, and close coordination with sales, supply, and logistics teams.
The position is based in Houston, TX and follows a hybrid schedule.
This role supports time-sensitive marine operations and requires availability outside standard business hours, including evenings, weekends, and holidays, as dictated by vessel port schedules.
Position Summary
The Customer Service & Sales Support professional will manage end-to-end order management and customer service activities for assigned U.S. states. This individual will act as a key liaison between customers, sales, global supply teams, and local delivery agents to ensure accurate, timely, and compliant delivery of marine lubricants.
Key Responsibilities
Respond to customer inquiries related to product availability, pricing, lead times, and delivery surcharges
Partner closely with Sales to execute pricing, margin, supply, payment terms, and customer-specific requirements
Manage the full order-to-delivery lifecycle, coordinating with customers, sales teams, global supply, and local delivery agents
Adjust delivery plans as port schedules and vessel requirements change, providing professional guidance on local geography and supply limitations
Perform order follow-up activities, including delivery documentation for invoicing and monitoring outstanding payments
Maintain strong, long-term customer relationships while monitoring account performance and changes
Support and comply with quality, environmental, and organizational management systems
Understand and manage environmental aspects and potential impacts related to daily operations
Must-Have Qualifications
5?7 years of hands-on order management experience
Proven experience handling full-cycle order fulfillment
Strong communication skills with a proactive, customer-first mindset
Diploma or Degree required
Highly organized, solution-oriented, and able to take initiative
Key Challenges & Success Factors
Operates with urgency in a fast-paced, time-sensitive marine environment
Comfortable serving as a frontline customer servicerepresentative impacting customer satisfaction directly
Able to provide 24/7 service coverage when required due to vessel schedules
Excellent time management, attention to detail, and ability to multitask
Team-oriented and willing to support colleagues as operational demands shift
Education & Experience
Degree or Diploma in Supply Chain, Business, Sales & Marketing, or related field
5?7 years of experience in sales support, supply chain, or customer service
Marine industry experience is a plus but not required
Strong proficiency in Excel and Microsoft Office
Self-motivated, confident, and capable of working independently
Fluent in English (written and spoken)
Additional Context (For Recruiter Awareness)
The organization is backed by a well-established international parent company
Accounting and global support functions are managed overseas
Pending brand and operational expansion in the U.S. may significantly increase growth opportunities over time
HOUWD51
Interested candidates please send resume in Word format Please reference job code 136444 when responding to this ad.
$24k-30k yearly est. 2d ago
Client Service Associate
Alphabe Insight Inc.
Member service representative job in Houston, TX
About Us Bela Brand Bat is a forward-thinking organization dedicated to elevating brand communication through strategic planning, refined messaging, and exceptional coordination. We pride ourselves on delivering clarity, consistency, and creative excellence across all communication channels. Our team is committed to innovation, collaboration, and building meaningful connections with partners, clients, and communities.
Job Description
We are seeking a polished and dependable Client Service Associate to join our team in Houston. In this role, you will be the primary point of contact for clients, ensuring a seamless and high-quality service experience from start to finish. The ideal candidate is organized, client-focused, and capable of delivering solutions with professionalism and clarity.
Responsibilities
Serve as a key liaison between clients and internal teams to ensure timely and accurate support
Maintain strong communication and provide tailored assistance to address client needs
Manage client accounts, documentation, and service records with high attention to detail
Assist with onboarding new clients and guiding them through the service process
Identify opportunities to strengthen client satisfaction and build long-term relationships
Support administrative tasks and contribute to internal coordination
Uphold company standards and ensure a professional client experience at all times
Qualifications
Qualifications
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Ability to handle client inquiries with professionalism and discretion
Detail-oriented with strong problem-solving skills
Proactive mindset and willingness to learn
Ability to work independently and collaboratively
Additional Information
Benefits
Competitive salary between $55,000 and $60,000 per year.
Opportunities for professional growth and advancement.
Skill-building and career development support.
Collaborative and supportive work environment.
Full-time position offering job stability and long-term potential.
$55k-60k yearly 2d ago
Member Service Representative (Part-Time) - Spring
Navy Federal Credit Union 4.7
Member service representative job in Spring, TX
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required)
Location: 6725 N Grand Parkway West, Spring, Texas 77389
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
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and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$30k-38k yearly est. 4d ago
Contact Center Specialist
Yochana 4.2
Member service representative job in Spring, TX
Title: Genesys Contact Center Platform Support Engineer
Type : Contract & Onsite
The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center platform. This role involves troubleshooting, incident resolution, and collaboration with cross-functional teams to ensure optimal performance and availability of the contact center systems.
Key Responsibilities:
Provide L3 support for Genesys Contact Center components including routing, reporting, and voice infrastructure.
- Lead resolution of complex and escalated issues from L2 support.
- Perform advanced troubleshooting and system diagnostics.
- Collaborate with engineering and development teams for bug fixes and enhancements.
- Provide technical guidance and mentorship to L2 support engineers.
- Participate in architecture reviews and platform optimization initiatives.
Monitor system health and proactively identify and resolve issues.
Troubleshoot incidents related to Genesys Engage/Cloud, SIP Server, GVP, Workspace, and other modules.
Collaborate with L1 support and escalate unresolved issues to L3 or vendor support.
Perform root cause analysis and implement preventive measures.
Document incidents, resolutions, and standard operating procedures.
Participate in change management and deployment activities.
Ensure compliance with SLAs and internal quality standards.
Required Skills & Experience:
Minimum 7 years of experience in Genesys Contact Center support.
-- Proven expertise in debugging and resolving complex platform issues.
- Experience in performance tuning and capacity planning.
Strong understanding of Genesys architecture and components.
Experience with Genesys Engage or Genesys Cloud platforms.
Familiarity with SIP, VoIP, and telephony protocols.
Proficiency in troubleshooting tools and techniques.
Knowledge of ITIL processes and incident management.
Excellent communication and documentation skills.
Preferred Qualifications:
Experience with CRM, IVR, CTI integrations.
Scripting knowledge (e.g., Routing Strategy, JavaScript).
Exposure to cloud platforms (AWS, Azure).
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a motivated and client-focused Client Relationship Associate to join our dynamic Houston Regional Commercial Lending Group in Northwest Crossing / Houston, TX. In this role, you will play a key part in supporting relationship managers, ensuring exceptional client service, and helping drive business growth through operational excellence and proactive client engagement.
This role offers the opportunity to build meaningful client relationships, support commercial lending operations, and grow professionally in a collaborative, fast-paced environment. If you are passionate about community involvement, teamwork, and helping others achieve their financial goals, we'd love to connect with you!
Key Responsibilities:
Provide daily support to Loan Officers in managing their loan portfolios efficiently.
Perform administrative and clerical tasks related to loans, deposits, and account servicing.
Process loan renewals and modifications in alignment with portfolio requirements.
Contact clients to obtain updated financial statements, credit reports, and income verification.
Review submitted documents to ensure they meet the bank's compliance and documentation standards.
Open and close accounts, update signer information, and perform notary services as needed.
Monitor and manage reporting exceptions, including collateral, financial, material, and deposit-related items.
Follow up on missing documentation such as signature cards, insurance policies, and financial statements.
Coordinate filing, correspondence, scheduling, and other portfolio-related tasks to maintain smooth operations.
Assist with loan processing, closing, and post-closing monitoring to support business development efforts.
Report to customer inquiries and assist with electronic file preparation and report maintenance.
Perform additional duties and special projects as assigned.
Required Qualifications:
High school diploma or equivalent required; a combination of education and relevant experience may be considered.
Minimum 2 years of experience in banking, loan operations, portfolio management, deposits, or account servicing.
Commercial and/or corporate lending experience is preferred.
Solid understanding of banking operations, loan documentation, loan systems, and portfolio management, including renewals and modifications.
Familiarity with banking principles, compliance standards, and regulatory requirements.
Excellent interpersonal and customer service skills with strong verbal and written communication abilities.
Proven ability to respond to client inquiries promptly and professionally.
Skilled in reviewing, processing, and auditing client documentation and financial information.
Strong analytical and problem-solving skills with attention to detail.
Capable of generating and interpreting reports to support portfolio and client management.
Ability to multitask and manage shifting priorities while supporting relationship managers and clients.
Proficient in Microsoft Office Suite, particularly Word and Excel; experience with banking software systems is a plus.
Employee Benefits:
At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.
Medical, Dental, and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match and Profit Sharing.
Mental Health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Competitive compensation in line with work experience.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$35k-62k yearly est. 3d ago
Ambulatory Services Rep II - Outpatient Infusion Center
Texas Children's Medical Center 4.5
Member service representative job in Conroe, TX
We're searching for a part-time Ambulatory ServicesRepresentative II with our Outpatient Infusion Center at the Woodlands location, someone who's ready to be part of the best ranked children's hospital in Texas, and among the best in the nation. In this position, you will provide excellent customer service as the first contact for patients, providers and staff accessing virtual and/or non-virtual ambulatory clinics. May orient the patient to the virtual visit process to ensure patient success, if applicable.
As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Think you've got what it takes?
Qualifications:
Required H.S. Diploma or GED
Required 2 years' experience in customer service or 2 years clerical, medical office, or business experience preferably in a Healthcare environment
Job Duties & Responsibilities
Admission- Check-In/Welcome desk, PAR's, Registration, Past Pending.
Performs patient registration procedures per department process.
May ensure patient is oriented to the virtual visit process and has all technology set up to successfully complete their visit.
Ensures that all necessary patient forms are provided and filled out for the clinic visit
Communicates with patients, staff and providers regarding patient arrivals, delays, and clinic processes.
Alerts clinic staff and providers of any changes or discrepancies in patient's scheduled appointment
Refers all patients with inadequate funding to the financial counselor with zero reported complaints.
Changes status of all appointments daily to reflect arrived, cancelled, no-show, or rescheduled status.
Maintains an organized filing system of current referrals in progress and already appointed, communicates all missed appointments to PCP and destroys missed referrals after one month.
Reviews new referrals with provider of the day regarding appropriate appointment status. Reviews provider schedule for open slots to appoint patients. Coordinates scheduling.
Assists, as needed, licensed staff with the non-financial aspects of the inpatient admission process, e.g., calls escort, helps with paperwork as needed.
May perform closing procedures (i.e.- reconciling fee receipts, completing deposit notification forms, reconciling petty cash, balancing the credit card machines, completing batch reports in accordance with department processes
Insurance Authorization/Collecting cash & deposits
Charge Entry, Billing and Reconciliation
Customer Service and communication
$31k-35k yearly est. Auto-Apply 60d+ ago
Tier I Solutions Center Representative
Aventiv Technologies, LLC
Member service representative job in Houston, TX
Welcome to Aventiv! Please watch this brief video to find out if this is the place you want to be! Aventiv Technologies - Where your future awaits - YouTube Associate Referral Reward Eligible IS ONSITE IN OUR HOUSTON OFFICE. M-F, 9:00am-6:00pm
Job Purpose: Handle incoming customer calls and provide detailed initial troubleshooting and problem resolution. Responsible for accurately gathering information, generating, and documenting the ticket within the Salesforce tracking case system.
Responsibilities
Essential Duties:
* Responsible for customer request and incident reports processing.
* Provide the necessary preliminary information for escalation to the Tier 2 Associates as needed.
* Assist in executing and/or managing special projects for the department.
* Build customer relationships with the support center.
* Respond to all inquiries and issues in a consistently efficient, professional, and accurate manner while offering the highest level of service to all customers. Meet productivity requirements based on business needs.
* Proficiency in utilizing company systems and products.
* Maintain high proficiency in interpersonal skills, including written and verbal communication, to work with a broad range of customers.
* Take on additional special projects, as necessary.
* Document all customer correspondence.
* Maintain project status log.
* Position will be onsite in Houston, TX
Knowledge, Skills, & Abilities:
* Excellent communication and interpersonal skills
* Ability to interface with internal and external partners and to manage projects is required.
* Strong organizational and time management skills
* Ability to work on many projects simultaneously.
* Ability to set priorities and work independently with strong initiative.
* Must take initiative, ownership and accountability for business and react quickly with a strong sense of urgency.
* Ability to make sound decisions with minimal guidelines.
* Proficiency with Microsoft CRM, Word, PowerPoint, and Excel
Qualifications
Minimum Qualifications:
* High School Diploma or GED
* Previous experience involving customer contact, technical support, or customer relations
Preferred Qualifications:
* Associate degree in related field of study
* 1 year of previous technical support/ Help-desk experience
* Previous call center experience
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment. Occasionally may need to reach, stoop, or kneel.
Salary and Benefits:
At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.
* $16.54 - $18.85/hr
* Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc.)
* Health Insurance
* 401(k)
* Disability
* Life Insurance
* Paid Time Off
* Voluntary Benefits
Aventiv Privacy Policy:
***********************
Equal Employment Policy:
Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.
$16.5-18.9 hourly 60d+ ago
Financial Service Representative
Shell Federal Credit Union 4.0
Member service representative job in Pasadena, TX
Shift Hours:
Must be Flexible & Saturdays.
The Financial ServiceRepresentative is responsible for providing exceptional memberservice in response to member needs and request.
Essential Job Duties and Responsibilities
Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions.
Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act.
Required to complete annual training sessions as instructed or scheduled.
Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance.
Provide friendly, professional, and personal service to all members.
Assist members and potential members with their financial service needs; explain services, open, maintenance & close accounts, offer solutions to member issues, respond to problems, and direct members to the appropriate team members when further assistance is needed.
Must be able and willing to work 40 hours per week plus overtime, as needed.
Must be able to work the rotating opening, closing and Saturday schedule, as needed.
Must be well versed in all Credit Union products and services.
Assist members with their service needs related to, including but not limited to:
Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box.
Notary services, assistance with Bill Pay, Digital Banking.
Process disputes, stop payments, check copies, address changes, check orders and statement requests.
Must be able to maintain confidentiality of member information.
All member and Credit Union information must be kept secure at all times.
Cross-sell Credit Union products and services based on member needs.
Answer and greet all incoming Credit Union calls in a professional and courteous manner.
Interview, originate, and processes all member loan applications, including but not limited to:
Provide member appropriate follow up of their application as well as the final loan decision.
Prepare, review and/or follow up on all required loan documents for completeness, compliance, and accuracy for submission to Underwriters.
Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed.
Meet/exceed personal and branch goals.
Assist the team with daily responsibilities as needed, including but not limited to:
Following opening and closing procedures.
Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault.
Wiling to assist the team at other branch locations, if needed.
Performs additional duties as assigned.
Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge and Skills
Experience:
Three years of direct Credit Union/Banking or retail experience is preferred.
Education / Training:
High school diploma or general education degree (GED).
Job Requirements:
Possess the desire to accept additional responsibilities within branch operations.
Possess a highly positive, member-service oriented attitude and the ability to anticipate member needs and initiate assistance beyond duties assigned.
Proficient computer skills, including working knowledge of the MS Office Suite.
Accuracy with numbers and attention to detail are needed.
Must possess professional verbal and written communication skills.
Maintain a high level of knowledge and procedural expertise in credit union products, services, and promotions.
Ability to work in an open-concept workspace/environment.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds.
Working Conditions
Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.
In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
This organization uses E-Verify in its hiring practices to achieve a lawful workforce.
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15 - $19
Bilingual Preferred (Spanish)
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$15-19 hourly Auto-Apply 42d ago
Financial Services Representative State Farm Agent Team Member
Kevin Patton-State Farm Agent
Member service representative job in Richmond, TX
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
Kevin Patton - State Farm Agent is seeking a qualified and empathetic professional for the role of Financial ServicesRepresentative State Farm Agent Team Member. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their families. Your sales experience equips you to continually grow your income as you provide the needed security for times of distress and vulnerability.
As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset.
RESPONSIBILITIES:
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Work with the agent to establish and meet marketing goals.
Maintain a strong work ethic with a total commitment to success every day.
Work alongside your agencys team to ensure successful, exceptionally satisfying, and long-lasting customer relations.
QUALIFICATIONS:
Possess excellent communication skills.
Display good analytical skills.
Provide excellent customer service.
Accredited with the Financial Industry Regulatory Authority (FINRA)
Life/Health Insurance License
Successful track record of meeting sales goals/quotas preferred
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
********************
Kevin Patton - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
$30k-45k yearly est. 26d ago
Client Service Associate
Alphabe Insight Inc.
Member service representative job in Houston, TX
Catch Vibe Voice is a forward-thinking communications and client-engagement firm dedicated to delivering exceptional business solutions. We focus on helping organizations elevate their outreach, strengthen customer relationships, and expand their market influence through innovative strategies and personalized support. Our team is driven by excellence, collaboration, and a commitment to creating lasting value for our clients. As we continue to grow, we are seeking talented individuals who share our vision and ambition.
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our team in Houston, TX. This role is essential to ensuring seamless communication, efficient problem resolution, and a positive experience for our clients. The ideal candidate excels in a structured environment, maintains strong organizational habits, and brings a solution-oriented approach to each task.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests.
Maintain accurate documentation, records, and updates within internal systems.
Coordinate with internal teams to ensure timely resolution of client needs.
Develop a strong understanding of client accounts and provide tailored assistance.
Uphold company standards by delivering consistent, professional communication.
Identify opportunities to improve processes and enhance client satisfaction.
Qualifications
Strong verbal and written communication skills.
High level of professionalism and confidentiality.
Ability to multitask, prioritize, and manage time effectively.
Detail-oriented with strong organizational abilities.
Problem-solving mindset with a commitment to high-quality service.
Ability to work independently and collaboratively within a team.
Additional Information
Competitive salary ($49,000 - $54,000 per year).
Professional growth and advancement opportunities.
Supportive and structured work environment.
Skill development and ongoing training.
Stable full-time position with long-term potential.
$49k-54k yearly 2d ago
Part-time Client Service Associate (Teller - 20 hours) - Memorial City /Houston, TX
Banktalent HQ
Member service representative job in Houston, TX
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our Memorial City Banking Center in Houston, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs.
This role offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to connect with you!
Key Responsibilities:
Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record.
Utilize knowledge of available bank products and services to expand and increase client relationships.
Identify and address clients' needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments.
Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities.
Explore, identify, and maximize cross-selling of bank products based on clients' needs.
Perform all duties in compliance with laws, regulations, and bank policies and procedures.
Resolve client concerns through direct personal action or referral to alternative banking center or bank resources.
Adhere to the bank's security policies while maintaining confidentiality of bank records and client information.
Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals.
Perform other duties as assigned.
Required Qualifications:
High school diploma or equivalent required.
At least 6 months of experience in customer service, banking, cashiering, balancing, and sales or a related field.
Prior experience in a customer service or cash handling role, is preferred.
Excellent customer service skills with the ability to communicate effectively.
Basic math skills and proficiency in using computers and cash handling equipment.
Strong attention to detail and accuracy in handling financial transactions.
Knowledge of banking products and services a plus.
Proficiency in cross-selling bank products tailored to clients' specific needs.
Experience in meeting or exceeding sales goals and referral targets.
Reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while maintaining professionalism.
Work Schedule:
Monday-Friday, 8:45 AM - 5:15 PM
Saturday, 8:45 AM - 1:15 PM
This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.
Medical, Dental, and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
401(k) plan with company match and Profit Sharing.
Mental Health benefits including coaching and therapy sessions.
Tuition Reimbursement for qualifying employees.
Employee Ambassador preferred banking products.
Competitive compensation in line with work experience.
Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$33k-57k yearly est. 3d ago
Financial Services Representative (Bilingual)
Worldacceptance
Member service representative job in League City, TX
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial ServicesRepresentative to guide customers on their financial journey. As a Financial ServicesRepresentative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial ServicesRepresentative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Bilingual Required (Spanish)
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
$30k-45k yearly est. Auto-Apply 7d ago
Financial Service Representative
Shell Federal Credit Union 4.0
Member service representative job in Richmond, TX
The Financial ServiceRepresentative is responsible for providing exceptional memberservice in response to member needs and request.
Essential Job Duties and Responsibilities
Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions.
Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act.
Required to complete annual training sessions as instructed or scheduled.
Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance.
Provide friendly, professional, and personal service to all members.
Assist members and potential members with their financial service needs; explain services, open, maintenance & close accounts, offer solutions to member issues, respond to problems, and direct members to the appropriate team members when further assistance is needed.
Must be able and willing to work 40 hours per week plus overtime, as needed.
Must be able to work the rotating opening, closing and Saturday schedule, as needed.
May assist management with covering the greeter desk and performing greeter responsibilities as needed.
Must be well versed in all Credit Union products and services.
Assist members with their service needs related to, including but not limited to:
Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box.
Notary services, assistance with Bill Pay, Digital Banking.
Process disputes, wires, stop payments, check copies, address changes, check orders and statement requests.
Must be able to maintain confidentiality of member information.
All member and Credit Union information must be kept secure at all times.
Cross-sell Credit Union products and services based on member needs.
Answer and greet all incoming Credit Union calls in a professional and courteous manner.
May assist in training new FSR's as needed.
Interview, originate, and processes all member loan applications, including but not limited to:
Provide member appropriate follow up of their application as well as the final loan decision.
Prepare, review and/or follow up on all required loan documents for completeness, compliance, and accuracy for submission to Underwriters.
Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed.
Meet/exceed personal and branch goals.
Assist the team with daily responsibilities as needed, including but not limited to:
Following opening and closing procedures.
Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault.
Wiling to assist the team at other branch locations, if needed.
Performs additional duties as assigned.
Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge and Skills
Experience:
Three years of direct Credit Union/Banking or retail experience is preferred.
Education / Training:
High school diploma or general education degree (GED).
Job Requirements:
Possess the desire to accept additional responsibilities within branch operations.
Possess a highly positive, member-service oriented attitude and the ability to anticipate member needs and initiate assistance beyond duties assigned.
Proficient computer skills, including working knowledge of the MS Office Suite.
Accuracy with numbers and attention to detail are needed.
Must possess professional verbal and written communication skills.
Maintain a high level of knowledge and procedural expertise in credit union products, services, and promotions.
Ability to work in an open-concept workspace/environment.
Physical Demands:
While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds.
Working Conditions
Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.
In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
This is not a complete statement of all duties and responsibilities comprising this position. Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
This organization uses E-Verify in its hiring practices to achieve a lawful workforce.
$29k-35k yearly est. 3d ago
Part-time Client Service Associate (Teller - 20 hours) - *Afternoon Shift* -South Shore / League Ci
Banktalent HQ
Member service representative job in League City, TX
At Amegy Bank, people and culture are at the heart of everything we do. "Everyone counts" isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank-Here, you grow.
We're seeking a dynamic, customer-focused professional to join our team as a Part-time Client Service Associate (Teller) at our South Shore Banking Center in League City, TX. In this front-line role, you'll be the face of Amegy Bank-delivering exceptional service, building relationships, and assisting customers with their everyday banking needs.
This position offers exciting opportunities for growth within the banking industry and plays a key role in creating exceptional customer experiences. If you're passionate about making a difference in your community, collaborating with a supportive team, and helping others reach their financial goals, we'd love to hear from you!
Key Responsibilities:
Deliver comprehensive banking services by efficiently and accurately processing financial transactions within authorized limits, ensuring timely completion and maintaining a consistent, acceptable balancing record.
Leverage knowledge of bank products and services to identify customer needs and promote solutions that strengthen and grow client relationships.
Identify and fulfill client needs by delivering a range of banking services, including issuing counter checks, performing account maintenance, processing money transfers, and accepting loan payments.
Provide an outstanding customer experience while identifying product or service needs and making appropriate referrals.
Proactively identify opportunities to cross-sell bank products aligned with clients' needs and maximize value.
Ensure all responsibilities are carried out in strict adherence to applicable laws, regulations, and established bank policies and procedures.
Resolve customer concerns promptly through direct assistance or by referring them to the appropriate banking center or specialized resources.
Comply with the bank's security protocols while safeguarding the confidentiality of records and client information.
Meet daily with the Branch Service Manager and/or Branch Manager to review progress toward individual and banking center performance goals.
Perform additional responsibilities as assigned to support branch/banking center operations and client service.
Required Qualifications:
High school diploma or equivalent required.
Minimum of 6 months of experience in customer service, banking, cash handling, balancing, sales, or a related field.
Prior experience in a customer service or cash handling role is strongly preferred.
Strong customer service skills with the ability to communicate clearly and effectively.
Basic math skills and proficiency in computer systems and cash-handling equipment.
Demonstrated attention to detail and accuracy in processing financial transactions.
Knowledge of banking products and services is a plus.
Skilled in cross-selling bank products and services tailored to meet individual client needs.
Proven experience in achieving or surpassing sales goals and referral targets.
Consistent, reliable attendance and exceptional time management skills.
Ability to work efficiently in a fast-paced environment while consistently maintaining professionalism.
Work Schedule:
Monday-Friday, 1:00 PM - 5:15 PM
Saturday, 8:45 AM - 1:15 PM
This is a part-time position: 20 hours per week. Must be able to work a flexible schedule within the hours listed above.
Employee Benefits:
At Amegy Bank, we are committed to creating value for our customers, communities, employees, and shareholders. As a valued team member, you play an essential role in our success. Our comprehensive benefits are designed to protect your health and well-being, and that of your family, while supporting your professional growth.
Medical, Dental, and Vision Insurance - starting your first day!
Mental Health Support, including coaching and therapy sessions.
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), Dependent Care Accounts.
401(k) Plan with Company Match and Profit Sharing.
Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
Tuition Reimbursement for eligible employees.
Employee Ambassador preferred banking products.
Competitive compensation aligned with experience.
Employees working 20 hours or more per week are eligible to participate in Zions Bancorporation's employee benefits, in line with our standard eligibility rules. These benefits include health insurance, life insurance, a 401(k) plan, and other benefits available to employees in similar positions.
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.
$33k-57k yearly est. 3d ago
Learn more about member service representative jobs
How much does a member service representative earn in Pasadena, TX?
The average member service representative in Pasadena, TX earns between $20,000 and $43,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Pasadena, TX
$29,000
What are the biggest employers of Member Service Representatives in Pasadena, TX?
The biggest employers of Member Service Representatives in Pasadena, TX are: