Mis administrator vs help desk administrator

The differences between mis administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a mis administrator and a help desk administrator. Additionally, a mis administrator has an average salary of $63,939, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a mis administrator include customer service, database systems and PC. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Mis administrator vs help desk administrator overview

	MIS Administrator	Help Desk Administrator
Yearly salary	$63,939	$49,798
Hourly rate	$30.74	$23.94
Growth rate	5%	5%
Number of jobs	81,080	130,180
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 52%
Average age	43	43
Years of experience	2	2

Mis administrator vs help desk administrator salary

Mis administrators and help desk administrators have different pay scales, as shown below.

	MIS Administrator	Help Desk Administrator
Average salary	$63,939	$49,798
Salary range	Between $46,000 And $88,000	Between $34,000 And $71,000
Highest paying City	-	Washington, DC
Highest paying state	-	New Jersey
Best paying company	-	Houlihan Lokey
Best paying industry	-	Finance

Differences between mis administrator and help desk administrator education

There are a few differences between a mis administrator and a help desk administrator in terms of educational background:

	MIS Administrator	Help Desk Administrator
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Mis administrator vs help desk administrator demographics

Here are the differences between mis administrators' and help desk administrators' demographics:

	MIS Administrator	Help Desk Administrator
Average age	43	43
Gender ratio	Male, 67.6% Female, 32.4%	Male, 74.3% Female, 25.7%
Race ratio	Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.6% White, 63.5% American Indian and Alaska Native, 0.3%	Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between mis administrator and help desk administrator duties and responsibilities

Mis administrator example responsibilities.

Lead enterprise-wide virtualization effort, overseeing and completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
Create, troubleshoot, and administer user accounts, network passwords.
Monitor EDI transactions, troubleshoot issues with file receipt, and extract data for reports as needed.
Support a 15 server Citrix XenApp 5.0 farm performing updates to the published application as well as patches to operating system.
Steer Citrix network operations supporting business critical financial applications for global investment management firm base in London, UK.
Perform troubleshooting and fault isolation on PCs, or relate system components in simple configurations in order to maintain system availability.

Help desk administrator example responsibilities.

Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
Manage the PC refresh program transferring all user data remotely and installing require software applications.
Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
Administer IP address allocation through DHCP management.
Assist in the deployment of new POS applications and hardware.

Mis administrator vs help desk administrator skills

Common mis administrator skills

Customer Service, 18%
Database Systems, 10%
PC, 6%
Troubleshoot, 5%
Desktop Support, 5%
SQL Server, 5%

Common help desk administrator skills

Customer Service, 11%
Desk Support, 7%
Troubleshoot, 6%
Technical Support, 5%
Phone Calls, 4%
Remote Desktop, 4%

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MIS Administrator
MIS Administrator vs Help Desk Administrator

Updated January 8, 2025

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