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Network contractor vs network support technician

The differences between network contractors and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network contractor and a network support technician. Additionally, a network contractor has an average salary of $55,845, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a network contractor include customer service, service calls and provider network. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Network contractor vs network support technician overview

Network ContractorNetwork Support Technician
Yearly salary$55,845$48,622
Hourly rate$26.85$23.38
Growth rate5%5%
Number of jobs45,116120,245
Job satisfaction-5
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 50%
Average age4343
Years of experience22

What does a network contractor do?

Network contractors are information technology (IT) professionals who accept contracts from clients to provide materials and labor to perform tasks related to installing and maintaining network systems. These contractors must coordinate network security systems to deliver the efficiency of their clients' network systems. They must develop and maintain business relationships with providers to ensure proper network composition. They need to provide end-user training on network systems to maximize operator efficiency and increase speed. Network contractors should also assist their clients in the operation, restoration, and configuration of computer systems.

What does a network support technician do?

A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.

Network contractor vs network support technician salary

Network contractors and network support technicians have different pay scales, as shown below.

Network ContractorNetwork Support Technician
Average salary$55,845$48,622
Salary rangeBetween $39,000 And $79,000Between $38,000 And $61,000
Highest paying City-Troy, NY
Highest paying state-Rhode Island
Best paying company-Microsoft
Best paying industry-Technology

Differences between network contractor and network support technician education

There are a few differences between a network contractor and a network support technician in terms of educational background:

Network ContractorNetwork Support Technician
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Network contractor vs network support technician demographics

Here are the differences between network contractors' and network support technicians' demographics:

Network ContractorNetwork Support Technician
Average age4343
Gender ratioMale, 75.5% Female, 24.5%Male, 89.3% Female, 10.7%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.8% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network contractor and network support technician duties and responsibilities

Network contractor example responsibilities.

  • Manage various common Linux server and web applications.
  • Experience managing the day-to-day operations of telecommunication services utilize by Astra Zeneca.
  • Segment LAN network using TCP/IP with VLAN configuration.
  • Provide desktop support to users ranging from OS and application installation and system deployment on network PCs.
  • Replace POS components at Wal-Mart locations.
  • Create client to home VPN server using firewall.
  • Show more

Network support technician example responsibilities.

  • Assist in managing Nortel CS1000 phone system.
  • Manage a technician scheduling system base on Linux.
  • Manage SQL database moves, updates, backups, for end users ,.
  • Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
  • Manage all VoIP technology and phone configuration.
  • Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
  • Show more

Network contractor vs network support technician skills

Common network contractor skills
  • Customer Service, 54%
  • Service Calls, 28%
  • Provider Network, 5%
  • Medicaid, 4%
  • Network Composition, 3%
  • Contract Templates, 2%
Common network support technician skills
  • Troubleshoot, 9%
  • Technical Support, 6%
  • Customer Service, 6%
  • Network Support, 6%
  • Switches, 5%
  • Desk Support, 4%

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