Network engineer supervisor vs network support technician

Differences between network engineer supervisor and network support technician duties and responsibilities

Network engineer supervisor example responsibilities.

• Coordinate marketing brainstorming meetings, prepare minutes, manage project follow-up, and create summary PowerPoint presentations.
• Configure, troubleshot, upgrade software and replace hardware for MNS customers' routers and switches.
• Create VOIP IP reallocation project.
• Provision, configure and troubleshoot VOIP equipment including Metaswitch, Cisco phones, Aastra phones, Polycom phones.
• Project result in locating numerous non-compliant rogue switches and other devices, while establishing uniformity among devices.
• Perform intermediate level system administrative activities on Linux servers which include rebuilding systems and restoring servers that have become un-operational.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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