Network field engineer vs network support technician

Differences between network field engineer and network support technician duties and responsibilities

Network field engineer example responsibilities.

• Help to manage the network and broadband Internet connectivity.
• Manage multiple SCO UNIX servers, including application hosting, and support.
• Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
• Rack, mount, cable and deploy initial configuration of new routers, switches, modems, and wireless access points.
• Travel nationally to install, maintain, and repair wireless networking infrastructure, including routers, switches, and access points.
• Provide full desktop support, LAN support and remote support.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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