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Network infrastructure engineer vs network support engineer

The differences between network infrastructure engineers and network support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network infrastructure engineer and a network support engineer. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $82,895 average annual salary of a network infrastructure engineer.

The top three skills for a network infrastructure engineer include network infrastructure, switches and cloud. The most important skills for a network support engineer are switches, network support, and OSPF.

Network infrastructure engineer vs network support engineer overview

Network Infrastructure EngineerNetwork Support Engineer
Yearly salary$82,895$86,406
Hourly rate$39.85$41.54
Growth rate5%5%
Number of jobs67,606113,476
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Average age4343
Years of experience22

What does a network infrastructure engineer do?

A network infrastructure engineer designs, deploy, and secures the network of the organization. In this position, you will be required to perform site surveys and audits, ensure the company's network site meets set standards, ensure the networks function with minimum downtime, come up with strategies that help minimize operational costs, and helps the organization streamline the operations by ensuring the different systems work effectively.

What does a network support engineer do?

A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.

Network infrastructure engineer vs network support engineer salary

Network infrastructure engineers and network support engineers have different pay scales, as shown below.

Network Infrastructure EngineerNetwork Support Engineer
Average salary$82,895$86,406
Salary rangeBetween $57,000 And $119,000Between $66,000 And $112,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyMetaMeta
Best paying industryTechnologyTechnology

Differences between network infrastructure engineer and network support engineer education

There are a few differences between a network infrastructure engineer and a network support engineer in terms of educational background:

Network Infrastructure EngineerNetwork Support Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 64%
Most common majorComputer ScienceElectrical Engineering
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Network infrastructure engineer vs network support engineer demographics

Here are the differences between network infrastructure engineers' and network support engineers' demographics:

Network Infrastructure EngineerNetwork Support Engineer
Average age4343
Gender ratioMale, 92.4% Female, 7.6%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 12.0% White, 61.6% American Indian and Alaska Native, 0.3%Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network infrastructure engineer and network support engineer duties and responsibilities

Network infrastructure engineer example responsibilities.

  • Manage VOIP on Cisco base network.
  • Manage network addressing subsystems, DNS and DHCP services.
  • Manage MPLS that used OPSF for primary route control and BGP to control outside advertisement.
  • Manage installation projects from planning through implementation: order equipment, determine required headcount, and order switches and materials.
  • Implement, update, and support routing protocols OSPF and BGP.
  • Upgrade IOS in ASR routers.
  • Show more

Network support engineer example responsibilities.

  • Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
  • Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
  • Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
  • Set up VLANs and STP guards on core and access layer switches - change configurations when require.
  • Show more

Network infrastructure engineer vs network support engineer skills

Common network infrastructure engineer skills
  • Network Infrastructure, 7%
  • Switches, 7%
  • Cloud, 6%
  • Nexus, 4%
  • Firewall, 4%
  • F5, 4%
Common network support engineer skills
  • Switches, 7%
  • Network Support, 5%
  • OSPF, 4%
  • BGP, 4%
  • Technical Support, 4%
  • TCP/IP, 4%

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