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Network security administrator vs help desk administrator

The differences between network security administrators and help desk administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network security administrator and a help desk administrator. Additionally, a network security administrator has an average salary of $82,247, which is higher than the $49,798 average annual salary of a help desk administrator.

The top three skills for a network security administrator include network security, troubleshoot and switches. The most important skills for a help desk administrator are customer service, desk support, and troubleshoot.

Network security administrator vs help desk administrator overview

Network Security AdministratorHelp Desk Administrator
Yearly salary$82,247$49,798
Hourly rate$39.54$23.94
Growth rate5%5%
Number of jobs130,342130,180
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Average age4343
Years of experience22

What does a network security administrator do?

A Network Security Administrator works to ensure the security of the network systems and data in a company. They are responsible for developing and implementing security programs and protocols, establishing security guidelines, monitoring the networks, keeping an eye for any suspicious activities, or performing interventions to protect networks and data. They also respond to distress and investigates breaches to prevent them from happening again. In some companies, a Network Security Administrator is also in charge of managing network security staff, supervising their performance for an efficient workflow.

What does a help desk administrator do?

Help desk administrator is responsible for handling activities related to system support for their company or organization. They are in charge of providing superb client experiences and working in resolving support issues in a professional and timely manner. One of their primary tasks includes providing login resets and passwords for end-users. In addition, they will also perform innovative systems and network repairs, as well as assist computer information responses as required. Moreover, they support complete equipment set-up, renewal, or termination of a user account, handle server, and domain account changes.

Network security administrator vs help desk administrator salary

Network security administrators and help desk administrators have different pay scales, as shown below.

Network Security AdministratorHelp Desk Administrator
Average salary$82,247$49,798
Salary rangeBetween $59,000 And $113,000Between $34,000 And $71,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateCaliforniaNew Jersey
Best paying companyPortland General ElectricHoulihan Lokey
Best paying industryFinanceFinance

Differences between network security administrator and help desk administrator education

There are a few differences between a network security administrator and a help desk administrator in terms of educational background:

Network Security AdministratorHelp Desk Administrator
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 52%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Network security administrator vs help desk administrator demographics

Here are the differences between network security administrators' and help desk administrators' demographics:

Network Security AdministratorHelp Desk Administrator
Average age4343
Gender ratioMale, 87.1% Female, 12.9%Male, 74.3% Female, 25.7%
Race ratioBlack or African American, 8.7% Unknown, 5.1% Hispanic or Latino, 12.4% Asian, 11.8% White, 61.8% American Indian and Alaska Native, 0.3%Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.8% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network security administrator and help desk administrator duties and responsibilities

Network security administrator example responsibilities.

  • Manage, configure, and verify available IP addresses.
  • Install, configure and manage virtual servers in a VMWare environment.
  • Monitor traffic/mail issues for IronPort and manage the VMWare network system, minimizing problems and maintaining smooth work flow.
  • Lead architecture and design sessions with customers; initiate technical meetings with customer engineers to further engage and identify additional opportunities.
  • Install and configure Cisco routers and switches for internet connectivity and establishing an enterprise network.
  • Perform weekly internal and external systems and configurations vulnerability assessments of all network firewalls, switches and routers.
  • Show more

Help desk administrator example responsibilities.

  • Create, deploy and manage VMWare virtual desktops as well as configured customize pools for specific operational needs.
  • Manage the PC refresh program transferring all user data remotely and installing require software applications.
  • Configure, establish and manage local area network (LAN) connectivity and remote access per customer configuration requirements.
  • Administer DNS / DHCP servers, work with network administer to make sure the tables are updating correctly.
  • Administer IP address allocation through DHCP management.
  • Assist in the deployment of new POS applications and hardware.
  • Show more

Network security administrator vs help desk administrator skills

Common network security administrator skills
  • Network Security, 8%
  • Troubleshoot, 6%
  • Switches, 6%
  • IDS, 4%
  • Security Policies, 4%
  • Routers, 4%
Common help desk administrator skills
  • Customer Service, 11%
  • Desk Support, 7%
  • Troubleshoot, 6%
  • Technical Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 4%

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