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Office manager/administrative assistant jobs in North Port, FL

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  • Office Manager/ Assistant Clerk to the Board

    Sarasota/Manatee Metropolitan Planning Organization

    Office manager/administrative assistant job in Bradenton, FL

    Salary Range: $55,000.00 - $75,000.00 per year DOWNLOAD APPLICATION HERE General Information This exempt professional position provides high level technical, administrative, and office-management support to the MPO Administrative and Planning Teams. The role supports transportation planning activities, meetings and intergovernmental coordination, staff scheduling, and general office operations. Excellent communications skills, attention to detail and grammatical correctness are required. Work is performed under the supervision of the Executive Director. Working Conditions Work is performed in a standard office environment with frequent computer use. Light physical activity required, including lifting up to 25 lbs. independently and up to 50 lbs. with assistance. Essential Functions (Examples of work performed; other related duties may be assigned.) Transportation & Planning Support Assist with development and maintenance of the Transportation Improvement Program (TIP), Long Range Transportation Plan (LRTP), Public Participation Plan, Project Priorities, and other required MPO planning documents. Support transit objectives by coordinating with internal staff and local transit partners; assist with transit reports and grant documentation. Coordinate with counties, municipalities, and public/private organizations to resolve planning-related citizen issues and inquiries. Meeting & Committee Support Prepare, manage, and distribute meeting agendas, packets, and presentation materials. Attend assigned MPO Board and Committee meetings and create accurate records of proceedings; draft and finalize meeting minutes and follow-up documentation. Prepare legal notices, action items, and other official documents for Board and Committee agendas. Develop PowerPoint presentations and, when required, speak at MPO and committee meetings. Act as Assistant Clerk to the MPO Board. Administrative & Office-Management Responsibilities Manage office operations, including supply inventory, equipment coordination, and vendor and service requests. Maintain staff Outlook calendars, schedule meetings, and coordinate room reservations and technology setup. Prepare correspondence, reports, spreadsheets, and other materials using Microsoft Office, Smartsheet, and related software. Organize digital and physical files, track project documents, and ensure compliance with departmental recordkeeping requirements. Provide customer service by phone, email, and in person; respond to inquiries, route calls, take messages, and provide appropriate information. Assist supervisor with routine administrative and planning-related tasks, including data entry, project tracking, and internal reporting. Minimum Qualifications Associate's degree and at least four (4) years of assistant or technical administrative experience; or Bachelor's degree with at least two (2) years of relevant experience. Experience in State or Local Government preferred but not required. Valid Florida driver's license. Knowledge, Skills & Abilities Knowledge of modern administrative practices, public disclosure requirements, business communications, public records, and office procedures. Ability to maintain records, organize data, prepare reports, and manage multiple projects in a fast-paced, deadline-driven environment. Strong interpersonal skills with the ability to maintain effective working relationships and deliver professional customer service. Ability to follow and complete written and verbal instructions, maintain confidentiality, and work both independently and collaboratively. Skill in the use of office equipment and software, including: Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Smartsheet Copier/Printer OnBase, Central Square and/or OneSolution experience preferred. For consideration, the MPO requires a completed application, cover letter, and resume. Download fillable application here or visit the Sarasota/Manatee MPO website at: ****************************************** Application Instructions All documents are to be emailed to Rachel McClain at **************** as instructed in the above link. If you have any questions, please contact Rachel at ************. Please provide complete and accurate information on previous job tasks, levels of responsibility, and references. Any offer of employment may be contingent upon job-related factors, verification of former employment, satisfactory references, and a background investigation. Must possess a valid Florida driver's license and have reliable transportation. The MPO will not typically support H1-B or any other work visa petitions at this time or in the future. The MPO will not deny the benefits of, exclude from participation in, or subject to discrimination anyone on the basis of race, color, national origin, sex, age, disability, religion or family status. Job Type/Location: Full-time/ In person (Bradenton, FL 34203) Benefits: Comprehensive Manatee Health Plan Generous vacation/sick leave and 13 paid holidays Florida Retirement System (FRS) Tuition and Professional Development reimbursement Supportive leadership and opportunities for career growth Schedule: Day shift Monday to Friday Overtime Weekend availability. Ability to commute/relocate: Bradenton, FL 34203: Reliably commute or planning to relocate before starting work (Required) Education: Associate's (Required) Bachelor's (Preferred) License/Certification: Driver's License (Required) Willingness to travel: 25% (Preferred) Work Location: In person Job Type: Full-time Pay: $55,000.00 - $75,000.00 per year Expected hours: No less than 40 per week
    $55k-75k yearly 4d ago
  • Dental Office Manager

    Bayview Dental Associates 3.3company rating

    Office manager/administrative assistant job in Bradenton, FL

    Join Our Dynamic Team as a Dental Office Manager! Are you ready to take the lead in an exciting and rewarding role? We're looking for a passionate, experienced Dental Office Manager to help us create a smooth, efficient, and welcoming environment for our patients and team in Bradenton FL. This is an incredible opportunity to join a close-knit, dedicated team that thrives on teamwork, transparency, empowerment, and respect. As the Dental Office Manager, you will play a pivotal role in the heart of our practice, making sure everything runs smoothly, patients feel cared for, and our office operates like a well-oiled machine. If you're ready to inspire and lead with honesty, accountability, and a commitment to excellence, we want to hear from you! What You'll Do: Be the Face of Our Practice: Lead the front desk team, greeting patients with a smile, managing appointments, and ensuring a seamless experience. Keep Things Organized: Maintain accurate patient records and ensure everything is up-to-date, so our team can provide the best care possible. Manage Office Flow: Oversee inventory, order supplies, and ensure our office is stocked and running efficiently. Ensure Compliance: Keep our practice aligned with state and federal regulations, ensuring the highest standards of care and safety. Handle Finances with Precision: Oversee billing, collections, and office finances to keep our practice financially healthy. Lead with Passion: Supervise, train, and motivate a talented team of professionals who are dedicated to providing the best patient care. Foster a Positive Environment: Ensure our office is not just organized, but a fun and inspiring place to work every day. Why You'll Love Working With Us: Competitive Pay & Benefits: Enjoy a competitive salary and a generous benefits package. Professional Growth: We're committed to your personal and professional development-there's always room to grow! Work/Life Balance: We value your well-being and offer flexibility to help you maintain balance. Inclusive, FUN Culture: We work hard, but we also know how to have fun, celebrate wins, and build a workplace where everyone feels valued. If you're a proactive, solution-oriented Office Manager with a knack for leadership and a passion for making a difference, we'd love for you to bring your expertise to our thriving dental practice. Apply now to embark on a fulfilling career that will challenge and reward you every step of the way! Ready to make an impact? Apply today and join a team that values YOU! Requirements 1-2 years management experience in dental 1-2 years dental insurance experience
    $44k-60k yearly est. 60d+ ago
  • Front Office Manager in Charleston, SC (luxury hotel)

    B&B Hospitality Staffing LLC 4.3company rating

    Office manager/administrative assistant job in Sarasota, FL

    Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts
    $40k-53k yearly est. 17d ago
  • Clinical Office Manager

    Better-Health-Group 3.9company rating

    Office manager/administrative assistant job in Port Charlotte, FL

    Our purpose is Better Health . Specializing in primary care for patients 65+ is our passion. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Join Our Team! Please review our open positions and apply for the role that sparks your passion and elevates your skills. Position Objective: The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members). Responsibilities: Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members Communicate with providers to ensure patient quality of care Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians) Lead daily clinic huddles and assign proactive outreach call efforts to other team members Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments) Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows Participate in required team meetings and communicate updates and changes to physicians and staff Ensure team calendar, spreadsheets, and whiteboards are current and accurate Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact Additional duties as assigned Position Requirements/ Skills: At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics) Minimum of 1 year of leadership experience CPR Certified preferred Commitment to patient care and confidentiality Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of medical coding Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical records Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Preferred Qualifications: Bachelor's Degree in healthcare administration or related field preferred Medical Assistant Certified, preferred Prior medical assisting experience strongly preferred Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a motor vehicle and have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations Compensation & Benefits: We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays Pay Range USD $52,000.00 - USD $56,000.00 /Yr.
    $52k-56k yearly Auto-Apply 59d ago
  • Medical Office Manager - Manatee County

    Maxhealth

    Office manager/administrative assistant job in Bradenton, FL

    Job Description Internal Medicine Practices seek strong candidates with management experience to oversee a busy practice in East Manatee County. Office hours are Monday- Friday. Qualified candidates must have a minimum of two years of management experience in healthcare to be considered. E-Clinical experience preferred Salary range starts at $60,000 + Performance Bonus Candidates must be energetic self-starters, have a strong entrepreneurial spirit and the ability to contribute to the growth and success of a rapidly, growing organization. Position is responsible for all administrative, supervision, & managerial functions of the day to day operations of the office. The Manager focuses on providing high quality care to our patients and physicians through organization and leadership. Previous Clinical experience necessary. Flexibility and ability to conform to an ever-changing environment required. Ability to multitask and prioritize based on business needs Responsible for handling and overseeing Check in/check out; co-pay collection; answering phones. Answer patient billing questions Work billing clarification logs including ensuring charge capture and missing diagnosis or CPT information Experience with Microsoft Excel, Microsoft Word and Electronic Medical Records required. Competitive salary plus full benefits package including PTO, Health, Dental, Vision, AD&D, and 401K ABOUT MAXHEALTH MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, MaxHealth is a leading primary care platform focused on providing high-quality, integrated care to adults and senior patients throughout Florida. We provide care for more than 120,000 patients, most of which are beneficiaries of government-sponsored healthcare programs like Medicare, or of health plans purchased on the Affordable Care Act exchange marketplace. MaxHealth is a rapidly growing medical practice with more than 50 clinics spread across central and southern Florida. MaxHealth also partners with independent providers who are like-minded and utilizes its platform to help them provide high-quality care. We are customer-centered; compassionate; results-driven; proactive; collaborative; and adaptable in executing our vision to help patients live their best lives. Our mission is to deliver quality care, a simplified experience, and happiness. One patient at a time. #IND123 Job Posted by ApplicantPro
    $60k yearly 21d ago
  • Office Manager

    Slsco 3.9company rating

    Office manager/administrative assistant job in Punta Gorda, FL

    Job Description SLSCO, LP is seeking an Office Manager. The Office Manager will be an experienced professional who will collaborate with management and staff to ensure accurate and timely management of administrative functions. The office Manager will have a daily interface with personnel at all levels. Essential Duties and Responsibilities: • Directs office activities and functions to maintain efficiency and compliance with company policies. • Coordinate and oversee office improvements and repairs. • Greet and direct incoming guests. • Receive and distribute office mail and deliveries. • Assists support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work as required. • Manage relationships with vendors, service providers, building managers and landlords, ensuring that all items and invoices are paid on time. • Receive incoming catering orders through the freight, set up, and take down. • Managing office space, printers, copiers, and ordering food and beverages. • Maintains office supplies inventory. • Oversees telephone services, and email correspondence. • Performs or facilitates the upkeep and appearance of the office. • Performs other duties as assigned. Knowledge and Skills Required: • High school diploma or equivalent required; associate degree in office administration or related field preferred. • Must have at least two years of administrative or clerical and office management experience required. • Extensive time management skills with a proven ability to meet deadlines. • Excellent verbal and written communication skills. • Excellent organizational skills and attention to detail. • Strong work ethic and high level of professionalism. • Proficient with Microsoft Office Suite or related software. Physical Demands: • Use of manual dexterity, tactile, visual, and audio acuity. • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. • Occasional lifting (up to 15 pounds), bending, pulling, and carrying. • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements). **Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits: • Safe Harbor 401 (k) Plan • Health Insurance • Dental Insurance • Vision Insurance • Company-paid disability and life insurance • Voluntary life insurance • Paid sick time • Paid time off Affirmative Action/EEO Statement SLSCO LTD is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.
    $37k-59k yearly est. 21d ago
  • Veterinary Hospital Office Manager

    Petco Animal Supplies Inc.

    Office manager/administrative assistant job in Fort Myers, FL

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of the Hospital Operations Manager is to provide daily leadership to our hospital and partner with Hospital Veterinarian(s). The Hospital Operations Manager partners with our retail store partners to provide a smooth and profitable operation by creating a culture of high-quality patient care and exceptional customer service, as well as driving revenue and managing costs. The Hospital Operations Manager represents the mission and values of the hospital and Petco to all clients. Our partners are empowered to do what it takes to create an exceptional client and patient experience. The Hospital Operations Manager coordinates the overall operations of the hospital and cultivates a supportive and collaborative team environment by fostering cohesion and motivation within the team. If you have a passion for pet health and wellbeing, we'd love to have you on our team! Essential Job Functions The essential duties and responsibilities that are required of this position. This section includes the primary accountabilities or duties of the role. The Hospital Operations Manager must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Lead hospital paraprofessionals to drive operational excellence, efficiency, high standard patient care and excellent client experience. * Create productive, collaborative and seamless relationships with all veterinarians in the hospital to drive a positive culture and cohesive team environment. * Point person for all day-to-day functions of the practice including, but not limited to - veterinarian and support partners scheduling, equipment function and maintenance, inventory control and ordering, proper invoicing, patient scheduling, team training, radiological safety program and handling elevated client concerns. * Oversee hiring, training, reviewing, counseling and separation of paraprofessional partners, in partnership with AOM (Area Operations Manager) and Human Resources Business Partner. * Assume scheduling responsibilities for all paraprofessional partners, with the expectation to schedule a minimum of two weeks out. Maintain all hospital partner points in accordance with Petco's punctuality and attendance policy. * Create and maintain doctor's schedule with support from Area or Regional Medical Director as needed. * Review P&L monthly reporting, and partner with Area Operations Manager to increase revenue growth and exceed financial targets set by Finance team. * Escalate partner or client issues to Area Operations Manager, Area Medical Director and/or HRBP as required. * Interface and collaborate with Petco store team to drive a seamless complete care customer experience. * Schedule appointments, provide client education, relay test results to doctor and clients, maintain and update hospital inventory, maintain client/patient records within the practice management system and manage accounts receivable. * Keep hospital environment neat and clean; maintain OSHA standards, perform and maintain regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule * Uphold and enforce all policies of Petco and Vetco Total Care. Other Duties and Responsibilities: * Patient care always comes first. * Any issues with patient clients or hospital partners are dealt with and resolved as they occur, or as soon as is possible. * Exceptional teamwork and commitment to achieve shared goals to benefit the entire company of Petco. * Collaborate with the Retail Team to drive a positive cultural and cohesive team environment * Provide backup front desk support as needed including answering telephones. * Perform additional duties and special projects as assigned. Nature of Supervision: The incumbent reports to the Area Operations Manager. Planning and Problem Solving: The Hospital Operations Manager must possess excellent planning skills while scheduling the hospital paraprofessional partners in order to ensure adequate coverage while making sure the hospital does not exceed forecasted payroll costs. The Hospital Operations Manager will also play a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and guests. Impact: This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated medical support team. The desired result is the creation of an optimal environment that ensures partner retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position includes 1 or more direct reports (Veterinary Technicians, Vet Assistants, and Concierge partners) with daily responsibilities that include recruiting, interviewing, hiring, training, mentoring/coaching, assignment delegation and partnering with Human Resources on discipline up to and including termination. Minimum Requirements: * 2-3 years previous experience working in a veterinary practice. In lieu of veterinary experience, must have 2+ years of strong leadership experience. * Must have excellent written and verbal communication skills. * Ability to make decisions, delegate tasks and responsibilities and drive results with hospital partners * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have telephone etiquette and basic computer skills. * Must be a team player willing to continue learning, offer creative ideas and accept continual change. * Basic computer skills i.e. Microsoft Office suite Desired Requirements * 3- 5 years previous experience working in veterinary practice * Previous P&L management * Bachelor's degree or equivalent experience * 3+ years in a management role, including customer service * Reporting and data analysis experience * Veterinary Assistant/Technician experience in positions of increased responsibility * Licensed Veterinary Technician or Certified Veterinary Assistant (not required) * Change agility- Works productively and able to navigate ambiguity or uncertainty while assuming positive intent in a fast-paced and evolving environment. * Desire to Learn - Demonstrates flexibility and resilience in response to obstacles, constraints, adversity, and mistakes. Constructively and resourcefully adapts to changing needs, conditions, priorities or opportunities. Seeks out opportunities to learn from new discoveries, innovations, ways of looking at things, knowledge, and ideas. Invites and incorporates both giving and receiving productive and well-intentioned feedback. * Drive for Results -- Initiate decisive, timely actions to address important issues. Demonstrates a strong sense of ownership and a commitment to achieving meaningful results. Sets challenging, clear goals/targets and expectations for achieving business results. Drives initiatives/efforts while taking personal responsibility to make decisions and execute actions. Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, store partners, and companies that provide products and/or services that the practice utilizes. The right candidate will be able to positively represent the hospital and Petco within the professional community and to our guests. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $34k-52k yearly est. 60d+ ago
  • Office Manager

    Physicians Primary Care of Southwest Florida

    Office manager/administrative assistant job in Fort Myers, FL

    Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Lehigh Acres and Estero. We need a talented Medical Office Manager to join our team. Excellence in Service * Provide excellent customer service (friendly, courteous and helpful) to providers, coworkers, employees, patients, family members, businesses and visitors of PPC. Courtesy includes; face-to-face, written and telephone (verbal and texting). * Holds employees accountable for service expectation. * Works efficiently with other practice leaders with the expectation that excellence in service is a priority. * Promotes PPC customer service expectations of: Compassion, Respect, Friendliness, Teamwork and Excellence. Human Resource * Responsible for hiring, training and maintaining staff for the purpose of running an efficient office. * Responsible for achieving less than 10 % turnover rate for reasons not relating to retirement, death or moving out of the area. * Oversees and directs activities of assigned clerical and clinical staff ensuring that all staff have a full understanding of expectation of their positions. * Responsible for ensuring all new employees are mentored and monitored for efficient and effective onboarding. * Responsible for managing and processing time and attendance for payroll and personnel management purposes. * Evaluates performance and recommends merit increases, promotions, and disciplinary actions. * Conducts evaluations in the same month in which they are due. * Conduct staff meetings as required by administrator; however, minimum standard is no less than four per year. Staff meetings should include: * Well-structured agenda * Educational component * Administrative component * Open forum for employee dialogue. * Visible to all staff and providers by walking around the office and interacting. * Responsible for supervising all staff within the clinic setting. Financial Management * Oversees and responsible for signing and submitting packing slips and/or invoices to accounting within the work week they are received. Communicates to accounting any discrepancies or concerns. * Manages overtime costs and makes necessary internal changes in order to keep costs to a minimum. * Responsible for reviewing, questioning and explaining divisional costs as seen on financial reports. Questions accounting where appropriate. * Maintains efficient inventory process for ordering all supplies. * Turns in required information to administration for financial and monthly reporting within two business days of month-end closing. * Ensures that clinical supply inventory is conducted as required. * Ensures that all monies collected are deposited according to policy and all balancing procedures are followed (cash and credit cards) * Ensures that all petty cash is balanced and receipts documented according to policy and that all balancing procedures are followed. Systems Management * Responsible for developing office specific policy and procedures (both clerical and clinical), as well as for ensuring policies are followed and maintained. * Appropriately monitors appointments for proper scheduling, patient flow, and efficiency. * Responsible for ensuring patients, who miss their appointments, are contacted and managed according to policy. * Responsible for maintaining provider calendars for vacation, meetings and call. Ensuring that schedules are blocked appropriately. * Ensures that referrals and authorization protocols are followed and handled in a timely fashion. * Ensures monies are collected at time of service and that staff follow financial documentation protocol. * Ensures compliance with regulations and with PPC standards of quality patient care. * Actively participates, educates and supports all payer (commercial/governmental) initiatives in which PPC has a contractual obligation. * Actively participates, educates and supports initiatives within PPC * Identifies and resolves operational problems. * Facilitates physician meetings where appropriate and produces minutes of meetings. * Attend required meetings and participates in committees as requested. * Works closely with managing partner and senior level managers.Facilities and Equipment ManagementFackilities Management * Responsible to ensure facilities are clean, maintained and free from damage and deterioration, as well as safe for all patients, customers, visitors, providers and employees. * Responsible to ensure lawns are maintained, grounds are free from trash, and trees are trimmed. * Responsible for working interior and exterior lights. * Responsible to ensure internal signage is appropriate, professional, non-cluttered and never taped to walls. Removing signage as appropriate (old event, provider announcement etc). * Fixes deficiencies when notified by local authorities. Notifies administrator of such deficiencies. * Responsible to ensure that all equipment (medical and clerical) is in working order, clean and stored properly. Personal Responsibility * Maintains strictest confidentiality in all areas of the medical practice. * Reports to work on time and rarely calls off from work. * Maintains a positive can-do attitude. * The office manager should be an example to employees of a positive work ethic. * Continually looks for ways to grow professionally as a leader. * Participates in professional development activities to keep current with health care trends and practices. * Is recognized by employees as honest and trustworthy. * Listens to employees and includes them in decision making (where appropriate). * Completes other duties as necessary. Demonstrates to employee's willingness to jump in and help. * Responds to emails within 24 hours of receipt (business hours). * Keeps work area in a neat and organized fashion. * Follows professional dress standards as described in PPC handbook. The above is a summary of duties expected. While a comprehensive list it does not accurately reflect all the duties of the office manager. There are other duties that may be assigned. EDUCATION: * Associate Degree in health or business administration required. Bachelors Degree preferred. Life experience may be accepted in lieu of Bachelor Degree. Any exception must be approved by the Administrator or the Director of Human Resources. * Preferred certification in Medical Office Management through AAPC, or ability to become certified within 2 years of employment. EXPERIENCE: Minimum of five years of medical practice operational management experience. Any exceptions must be approved by the Administrator or the Director of Human Resources. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of organizational policies, procedures, systems, and objectives. * Knowledge of fiscal management and human resource management techniques. * Knowledge of health care administrative systems. Knowledge of governmental regulations. * Skilled in Microsoft office products - especially, Word, Excel and Power Point. * Skilled in exercising a high degree of initiative, judgment, discretion, and decision making necessary in completing work. * Skilled in evaluating operations as they relate to polices goals and objectives. * Ability to create an atmosphere that encourages, motivates, innovates. * Treats all people (internal and external) in a professional and courteous manner. * Position requires strong written communication skills. PHYSICAL/MENTAL DEMANDS: Requires ability to move throughout the office uninhibited. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. What PPC Offers: * Over 29 years of growing with and supporting our communities * Award-winning physicians * Ability to advance within our organization * Health, dental, vision, disability and life insurances * 401(k) with company match with free financial advising * Paid Time Off (PTO) * Paid Holidays * Employee Assistance Program (EAP) * Legal Services/Documentation Discounts * Employee Resource Assistance Program (ERAP) * License Renewal Assistance * Free continuing education through Relias * Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
    $34k-52k yearly est. 30d ago
  • Office Manager

    DNA Comprehensive Therapy Services

    Office manager/administrative assistant job in Fort Myers, FL

    Job DescriptionDescription: Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you - the best talent - to support our mission and allow you to grow with us. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy. Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees. When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives. Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the North Port office. As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine. Responds to patient inquiries and other correspondence as necessary. Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Reviews statements, invoices, receipts, and charges. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences. Provides services to individuals and coordination/support to psychiatrists, PA and APRNs. Initiates and completes all relevant documentation within organizational time frames. Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity. Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients. Follow instructions and complete job duties as assigned by providers and management staff. Provide appropriate and timely documentation. Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned. Initiates and completes all relevant documentation within organizational time frames. Maintain, copy and file patient records and other information as needed. Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction. Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours. Review Athena messages and respective inbox and messages. Respond and document accordingly. Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame. Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart. Requirements: Education: Bachelor's degree from an accredited college or university in business administration or health care related field. Experience may substitute some education. Minimum of three to five years experience in healthcare. Required Skills and Experience: Proficiency in oral and written communications Excellent time and project management skills. Excellent attention to detail, problem-solving, and customer service. Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings Medical terminology knowledge essential Technology Skills: Effectively uses Electronic Health Records; Athena experience preferred. Proficiency in Microsoft Office. This position earns competitive compensation plus a full benefits package including medical, dental, vision, and life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support. Compensation $48-52K depending on experience.
    $48k-52k yearly 2d ago
  • Office Manager

    Tier4 Group

    Office manager/administrative assistant job in Fort Myers, FL

    Job DescriptionOffice ManagerLocation: Fort Myers Metro Area (On-site) Type: Full-time We're seeking an Office Manager to oversee daily operations, scheduling, and resource coordination in a fast-paced IT services organization. This role sits at the center of the business with keeping people, schedules, and workstreams aligned while supporting leadership and driving operational efficiency. This person will be an integral part of a wide variety of teams, combining people and project management and a reliable go-to leader.What You'll Do Coordinate daily operations, schedules, and resources to keep the business running smoothly. Serve as the central hub between teams, leadership, vendors, and external partners. Assign and track work across projects and service activities to ensure timely completion. Monitor time, materials, and administrative workflows to support billing and reporting. Troubleshoot operational issues and quickly adjust priorities as needed. Maintain internal schedules, dashboards, and process documentation. Support leadership with planning, process improvements, and team development initiatives. What You'll Bring Experience in office management, operations, dispatching, or resource coordination (shift management, project completions, etc.). People management over a wide variety people with differing responsibilities it s big plus. Strong communication skills and confidence working with teams and leadership. Highly organized, detail-oriented, and comfortable managing multiple priorities. Self-starter mindset with the ability to adapt in fast-changing environments. Proficiency with Microsoft Office and scheduling/administrative tools. Valid driver's license and dependable work habits. High school diploma or equivalent (additional education a plus). Why You'll Love Working Here Play a key role in driving operational efficiency and team success. Work closely with leadership in a collaborative, fast-moving environment. Influence internal processes and help shape how work gets done. Competitive salary and full benefits (medical, dental, vision, life, disability, 401(k)). Consistent weekday schedule with occasional after-hours needs.
    $34k-52k yearly est. 4d ago
  • ASSISTANT OFFICE MANAGER

    Speedie Recovery Inc.

    Office manager/administrative assistant job in Fort Myers, FL

    Benefits: Opportunity for advancement Training & development 10PM to 6AM Full We are one of the biggest repossession company in south Florida. we are searching for Repossession Administrative Assistant. We offer competitive pay, have a fantastic work environment, a talented team and have plenty of fun while we work. Ready to join us? WHAT YOULL BE DOING Manage accounts. Assign vehicle out for repossession and mail letters certified mail Manage all repossession all impounded vehicles and add any repossession or impound fees to account. Ad all repossession account, fees, invoices, other duties. Update account status once vehicle has been repossessed Record all recovery efforts ensuring that accounts are updated and notated accurately Responsible for updating the repossession log on a daily basis for vehicle that will be clearing that week Answer phone calls , great costumer service required ESSENTIALS THAT WILL MAKE YOU SUCCESSFUL Possess and positive can-do attitude Ability to communicate effectively and professionally with internal and external customers Ability to handle multiple tasks simultaneously Strong organizational skills, task management and ability to prioritize multiple items is a must Exceptional interpersonal and communication skills Self-motivated, requiring limited supervision to successfully execute projects Excellent organizational and time management skills with strong attention to detail Demonstrates ability to cope with ambiguous and changing environments and remains calm under pressure EDUCATION AND WORK EXPERIENCE REQUIREMENTS 1-3 years experience in the Auto business or repossession field is preferred Previous, Call Center, or Auto Dealership experience is preferred Proficient in basic PC applications, including Microsoft Office (Excel, PowerPoint, Word, Outlook) Intermediate to advanced typing and data entry processing skills COMPENSATION : $14 to $17 / per hour + benefits PHYSICAL WORK REQUIREMENTS Frequently: Minimal physical effort such as sitting, standing, and walking Shifts and/or schedules 9am to 5pm. Only MONDAY THRU FRIDAY May be required to sit and review information on a computer screen for long periods of time May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard Employers Rights: This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO Job Type: Full-time Work Location: One Locations Language; fully English and Spanish
    $14-17 hourly 3d ago
  • Office Manager

    Down To Earth 3.9company rating

    Office manager/administrative assistant job in Wimauma, FL

    We are looking for someone who truly enjoys providing support to a collaborative team. If you get excited about partnering with operations teams, keeping things organized, and thrive in a fast-paced environment, this may be the job for you! If you describe yourself as a detail-oriented people person, we want to hear from you! As an Office Manager, you will work under the guidance and direction of the Branch Manager. You will support the branch with all aspects of office administration to include accounts payable, accounts receivable, billing, reporting, onboarding, and administrative duties. Here's an overview of what you can expect to do while working here: Manage the application and onboarding process for all candidates and new hires Facilitate the uniform order request process at the branch level Collaborate with branch leaders to ensure timekeeping records for hourly team members are accurate and submitted promptly Assist with accounts payable, accounts receivable and billing management for the branch Support operational leaders with work order management Manage branch reporting for the operational leadership team Manage all inbound calls and handle all customer service inquiries Greet all incoming visitors and manage walk-in applicant traffic Maintain an orderly file keeping system Order branch office supplies as needed Performing other duties as assigned by the leadership team Requirements Minimum 3 years of office management experience to include AP, AR, billing and HR related functions. HS Diploma or GED equivalent, Associates Degree is preferred. Must be proficient with the Microsoft Office Suite Flexibility and willingness to adapt in a fast-paced and ever-changing environment Ability to perform with a high degree of autonomy Excellent communication and interpersonal skills High attention to detail Preferred Skills & Experience Bilingual in English and Spanish Landscape or Construction industry experience NetSuite experience is a plus! Benefits The well-being of our team members is important to us, and we want to ensure that you feel supported in your growth. Our benefits offerings include the following: Medical, Dental and Vision insurance Ancillary insurance benefits 401k with employer match Paid time off Paid holidays Weekly pay Ongoing training Career advancement opportunities About Us Here at Down to Earth, we pride ourselves in our commitment to our team and the communities we support. With over 1,200 employees spanning across 12 locations, we provide premium commercial landscape development, maintenance, and enhancement services serving multiple regions across Florida. We are invested in shaping the future of the green industry by focusing on community, continuous improvement, and quality every time. We approach each project with the same business strategy and principles that have made us successful for 30 years: surround yourself with team members that care and offer services that exceed client expectations. We strive to build long-term relationships by exemplifying value through superior work. Come and experience the Down to Earth difference! Join our team and work alongside Florida's best landscape and irrigation professionals. We offer the perfect place to work, learn, and grow. Learn more by visiting our website at ********************* Down To Earth is proud to be an Equal Employment Opportunity employer. We strive to recruit, develop, and retain top candidates by providing an engaging culture and opportunities to grow and develop. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any other characteristic protected by applicable law.
    $34k-46k yearly est. 23d ago
  • Office Manager - Floater

    Coast Dental Services, Inc. 4.2company rating

    Office manager/administrative assistant job in Sarasota, FL

    Duties and Responsibilities * Hire, train and manage performance of office team members. * Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage. * Explain treatment plans and payment options to patients. * Review and train on Accounts Receivables (collection percentage). * Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office. * Ensure office is secure at all times as assigned key holder. * Train on and review patient financing/credit (volume number and accuracy) with team. * Train team and ensure effective customer service skills via the telephone and in person. * Train and hold team accountable for building a productive office schedule. * Must meet and manage to minimum monthly performance goals as outlined by Regional Management. * Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data). * Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner. * Train staff or arrange training, as needed. * Assure timeliness and accuracy of paperwork. * Review and approve payroll (accuracy, control overtime) for office. * Oversight of supplies and inventory for the office and assure cost effectiveness. * Retention of staff and patients (turnover number). * Assure safety - workers compensation (reported timely and accurate and investigation post-accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges. * Complete Monthly Check List (completed and assurance all areas are up to date.) * Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.) * Travel to various locations based upon practice need. * All other duties and responsibilities as assigned. Additional Responsibilities * Positive attitude (motivation, team player). * Appearance (professional, clean, neat, meets company standards). * Knowledge of insurance processes. * Professionalism and leadership. Qualifications * Associate's Degree in business, or equivalent, and three years working experience. * Has a working knowledge of the front and back office healthcare operation. * Effective communication and time management skills. * Prior management experience strongly preferred. * Understanding of general dental terminology. * Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with EagleSoft preferred.
    $35k-45k yearly est. Auto-Apply 8d ago
  • Healthcare Administrative Assistant/Surgery Scheduler

    Coastal Orthopedics & Sports Medicine 4.1company rating

    Office manager/administrative assistant job in Bradenton, FL

    Job Description Join a supportive team at Coastal Orthopedics and help make a real difference in patient care. At Coastal Orthopedics, we are dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Healthcare Administrative Assistant/Surgery Scheduler, you'll work directly with our patients, playing a vital role in ensuring a seamless and compassionate experience. Why You'll Love Working Here: Team-Centric Environment: Work closely with our physicians and clinic team to provide excellent patient care. Professional Growth: Benefit from ongoing opportunities for skill development and career advancement. Work-Life Balance: Enjoy a structured yet supportive work schedule with full benefits. State-of-the-Art Facilities: Be a part of a practice using the latest technology and equipment in orthopedic care. What You'll Do: Timely and accurately completes assigned tasks which include: triaging of incoming calls, working task logs, scheduling appointments (surgical procedures, pre-operative testing, physical therapy and imaging), handling medication refill request and performing other administrative duties as assigned. Coordinates all aspects of surgery scheduling to include pre-operative testing, cardiac/medical clearances, patient education, equipment needs and post-operative care. Works closely with the insurance department to ensure proper authorization is obtained. Arranges transportation and interpretation services for patients, when appropriate. Facilitates the coordination of care with outside referring physicians, ASC's, hospitals, pharmacies, laboratories, physical therapy centers, skilled nursing facilities, home health agencies, imaging centers and supply vendors. Properly routes all diagnostic test results, medication requests and other pertinent patient information to the physician in a timely, accurate manner utilizing the PAQ. Urgent results requiring immediate attention need handled accordingly. Calls in medication requests and refills to the pharmacies as needed paying close attention to name, dosage and SIG. Obtains authorization for the prescription, as needed. Communicates with the front office staff on medication requests and patient pick-ups. What Your Qualifications Should Be: Bachelors degree or equivalent experience preferred. CPR certification (or ability to obtain within three months of hire). Experience with EHR systems (NextGen preferred) and knowledge of basic surgical techniques. What Your Benefits Look Like: Competitive compensation with full-time benefits. Opportunities for professional development and continued education. Comprehensive medical, dental, and vision coverage, plus retirement savings plans. Ready to help make a difference in patient care? Apply today and join Coastal Orthopedics, where every role plays a crucial part in our mission! Coastal Orthopedics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-34k yearly est. 7d ago
  • Clinical Office Manager

    Better-Health-Group 3.9company rating

    Office manager/administrative assistant job in Sarasota, FL

    Our purpose is Better Health . Specializing in primary care for patients 65+ is our passion. What's Your Why? • Are you looking for a career opportunity that will help you grow personally and professionally? • Do you have a passion for helping others achieve Better Health? • Are you ready to join a growing team that shares your mission? Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it's the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health. Responsibilities Join Our Team! Please review our open positions and apply for the role that sparks your passion and elevates your skills. Position Objective: The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists (generally 3-7 members). Responsibilities: Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members Communicate with providers to ensure patient quality of care Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians) Lead daily clinic huddles and assign proactive outreach call efforts to other team members Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments) Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows Participate in required team meetings and communicate updates and changes to physicians and staff Ensure team calendar, spreadsheets, and whiteboards are current and accurate Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact Additional duties as assigned Position Requirements/ Skills: At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics) Minimum of 1 year of leadership experience CPR Certified preferred Commitment to patient care and confidentiality Strong oral and written communication skills Ability to accurately read and write medical terminology Knowledge of medical coding Knowledge of HIPAA Knowledge and understanding of OSHA and Biohazard guidelines Basic computer skills, including familiarity with electronic medical records Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration Preferred Qualifications: Bachelor's Degree in healthcare administration or related field preferred Medical Assistant Certified, preferred Prior medical assisting experience strongly preferred Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures Physical Requirements: Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time Requires ability to sit or stand for prolonged periods of time Must be able to lift and move patients and medical equipment as needed Requires ability to lift/carry up to 15 lbs Requires corrected vision and hearing to normal range Ability to sit for extended periods of time Ability to operate a motor vehicle and have own means of transportation Key Attributes/ Skills: Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments Is able to work within our Better Health environment by facing tasks and challenges with energy and passion Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals Demonstrated ability to handle data with confidentiality Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision Excellent organizational, time-management, and multi-tasking skills with strong attention to detail Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans Strong interpersonal and presentation skills Strong critical thinking and problem-solving skills Must be results-oriented with a focus on quality execution and delivery Appreciation of cultural diversity and sensitivity toward target patient populations Compensation & Benefits: We offer a HIGHLY competitive compensation and comprehensive benefits package: Competitive base salary Medical, dental, vision, disability and life 401k, with employer match Paid time off Paid holidays
    $38k-62k yearly est. Auto-Apply 60d+ ago
  • Office Manager

    Physicians' Primary Care of Southwest Florida

    Office manager/administrative assistant job in Fort Myers, FL

    Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, Lehigh Acres and Estero. We need a talented Medical Office Manager to join our team. Excellence in Service Provide excellent customer service (friendly, courteous and helpful) to providers, coworkers, employees, patients, family members, businesses and visitors of PPC. Courtesy includes; face-to-face, written and telephone (verbal and texting). Holds employees accountable for service expectation. Works efficiently with other practice leaders with the expectation that excellence in service is a priority. Promotes PPC customer service expectations of: Compassion, Respect, Friendliness, Teamwork and Excellence. Human Resource Responsible for hiring, training and maintaining staff for the purpose of running an efficient office. Responsible for achieving less than 10 % turnover rate for reasons not relating to retirement, death or moving out of the area. Oversees and directs activities of assigned clerical and clinical staff ensuring that all staff have a full understanding of expectation of their positions. Responsible for ensuring all new employees are mentored and monitored for efficient and effective onboarding. Responsible for managing and processing time and attendance for payroll and personnel management purposes. Evaluates performance and recommends merit increases, promotions, and disciplinary actions. Conducts evaluations in the same month in which they are due. Conduct staff meetings as required by administrator; however, minimum standard is no less than four per year. Staff meetings should include: Well-structured agenda Educational component Administrative component Open forum for employee dialogue. Visible to all staff and providers by walking around the office and interacting. Responsible for supervising all staff within the clinic setting. Financial Management Oversees and responsible for signing and submitting packing slips and/or invoices to accounting within the work week they are received. Communicates to accounting any discrepancies or concerns. Manages overtime costs and makes necessary internal changes in order to keep costs to a minimum. Responsible for reviewing, questioning and explaining divisional costs as seen on financial reports. Questions accounting where appropriate. Maintains efficient inventory process for ordering all supplies. Turns in required information to administration for financial and monthly reporting within two business days of month-end closing. Ensures that clinical supply inventory is conducted as required. Ensures that all monies collected are deposited according to policy and all balancing procedures are followed (cash and credit cards) Ensures that all petty cash is balanced and receipts documented according to policy and that all balancing procedures are followed. Systems Management Responsible for developing office specific policy and procedures (both clerical and clinical), as well as for ensuring policies are followed and maintained. Appropriately monitors appointments for proper scheduling, patient flow, and efficiency. Responsible for ensuring patients, who miss their appointments, are contacted and managed according to policy. Responsible for maintaining provider calendars for vacation, meetings and call. Ensuring that schedules are blocked appropriately. Ensures that referrals and authorization protocols are followed and handled in a timely fashion. Ensures monies are collected at time of service and that staff follow financial documentation protocol. Ensures compliance with regulations and with PPC standards of quality patient care. Actively participates, educates and supports all payer (commercial/governmental) initiatives in which PPC has a contractual obligation. Actively participates, educates and supports initiatives within PPC Identifies and resolves operational problems. Facilitates physician meetings where appropriate and produces minutes of meetings. Attend required meetings and participates in committees as requested. Works closely with managing partner and senior level managers.Facilities and Equipment ManagementFackilities Management Responsible to ensure facilities are clean, maintained and free from damage and deterioration, as well as safe for all patients, customers, visitors, providers and employees. Responsible to ensure lawns are maintained, grounds are free from trash, and trees are trimmed. Responsible for working interior and exterior lights. Responsible to ensure internal signage is appropriate, professional, non-cluttered and never taped to walls. Removing signage as appropriate (old event, provider announcement etc). Fixes deficiencies when notified by local authorities. Notifies administrator of such deficiencies. Responsible to ensure that all equipment (medical and clerical) is in working order, clean and stored properly. Personal Responsibility Maintains strictest confidentiality in all areas of the medical practice. Reports to work on time and rarely calls off from work. Maintains a positive can-do attitude. The office manager should be an example to employees of a positive work ethic. Continually looks for ways to grow professionally as a leader. Participates in professional development activities to keep current with health care trends and practices. Is recognized by employees as honest and trustworthy. Listens to employees and includes them in decision making (where appropriate). Completes other duties as necessary. Demonstrates to employee's willingness to jump in and help. Responds to emails within 24 hours of receipt (business hours). Keeps work area in a neat and organized fashion. Follows professional dress standards as described in PPC handbook. The above is a summary of duties expected. While a comprehensive list it does not accurately reflect all the duties of the office manager. There are other duties that may be assigned. EDUCATION: Associate Degree in health or business administration required. Bachelors Degree preferred. Life experience may be accepted in lieu of Bachelor Degree. Any exception must be approved by the Administrator or the Director of Human Resources. Preferred certification in Medical Office Management through AAPC, or ability to become certified within 2 years of employment. EXPERIENCE: Minimum of five years of medical practice operational management experience. Any exceptions must be approved by the Administrator or the Director of Human Resources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of organizational policies, procedures, systems, and objectives. Knowledge of fiscal management and human resource management techniques. Knowledge of health care administrative systems. Knowledge of governmental regulations. Skilled in Microsoft office products - especially, Word, Excel and Power Point. Skilled in exercising a high degree of initiative, judgment, discretion, and decision making necessary in completing work. Skilled in evaluating operations as they relate to polices goals and objectives. Ability to create an atmosphere that encourages, motivates, innovates. Treats all people (internal and external) in a professional and courteous manner. Position requires strong written communication skills. PHYSICAL/MENTAL DEMANDS: Requires ability to move throughout the office uninhibited. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. What PPC Offers: Over 29 years of growing with and supporting our communities Award-winning physicians Ability to advance within our organization Health, dental, vision, disability and life insurances 401(k) with company match with free financial advising Paid Time Off (PTO) Paid Holidays Employee Assistance Program (EAP) Legal Services/Documentation Discounts Employee Resource Assistance Program (ERAP) License Renewal Assistance Free continuing education through Relias Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
    $34k-52k yearly est. 60d+ ago
  • Office Manager

    DNA Comprehensive Therapy Services

    Office manager/administrative assistant job in Fort Myers, FL

    Job DescriptionDescription: Come grow with us! Elite DNA Behavioral Health is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally. Our goal is to hire you - the best talent - to support our mission and allow you to grow with us. We thrive on a mutual goal of providing excellent care to our patients through our comprehensive care services and collaborative culture. Elite DNA is the pioneer of the care coordination approach to mental health, where all patients are matched with their ideal services and providers prior to receiving direct care. Our team is at the forefront of providing leading-edge therapy services - from psychotherapy to psychiatry - to specialized programs such as psychosocial rehabilitation, EMDR, and group therapy. Everything we do here at Elite DNA is guided by integrity and compassion for our patients and employees. When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults, and families in our communities live better lives. Elite DNA Behavioral Health is seeking to hire a full-time Office Manager in the Naples office. As an Office Manager, you will be responsible for maintaining an orderly and efficient office routine. Responds to patient inquiries and other correspondence as necessary. Administers established guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Reviews statements, invoices, receipts, and charges. Works with clinic staff (i.e. co-pay collections and A/R) to establish performance standards for work assignments, monitors work status and progress including goals and objectives. Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences. Provides services to individuals and coordination/support to psychiatrists, PA and APRNs. Initiates and completes all relevant documentation within organizational time frames. Performs duties in a prioritized, organized, and orderly manner to maximize clinic efficiency and productivity. Collaborates with team members and other staff to ensure a complete, appropriate and positive experience for all clients. Follow instructions and complete job duties as assigned by providers and management staff. Provide appropriate and timely documentation. Will assist the physician and nurse with direct client care as well as tasks such as filing, chart documentation, faxes, prescription medical programs and telephone follow-up as assigned. Initiates and completes all relevant documentation within organizational time frames. Maintain, copy and file patient records and other information as needed. Monitor voicemails throughout the day, return the calls and effectively resolve the reason for call within 24 hours of the call. Proper documentation for each call and subsequent interaction. Triage patient phone calls, both incoming and on voice mail. Document the interaction within 24 hours. Review Athena messages and respective inbox and messages. Respond and document accordingly. Discuss patient concerns with respective provider within 24 hours of incoming call, email, voicemail or message. Document appropriately within same time frame. Provide information for afterhours call line and information to call if patient has a question. Document this interaction in patient chart. Requirements: Education: Bachelor's degree from an accredited college or university in business administration or health care related field. Experience may substitute some education. Minimum of three to five years experience in healthcare. Required Skills and Experience: Proficiency in oral and written communications Excellent time and project management skills. Excellent attention to detail, problem-solving, and customer service. Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings Medical terminology knowledge essential Technology Skills: Effectively uses Electronic Health Records; Athena experience preferred. Proficiency in Microsoft Office. This position earns competitive compensation plus a full benefits package including medical, dental, vision, and life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to take ownership of outcomes in providing quality service and support. Compensation $48-52K depending on experience.
    $48k-52k yearly 3d ago
  • Front Office Manager in Charleston, SC (luxury hotel)

    B&B Hospitality Staffing LLC 4.3company rating

    Office manager/administrative assistant job in Longboat Key, FL

    Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions). The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position. Duties/Responsibilities: Demonstrates proactive ownership of the Front Office operation as a department head. Maintains consistent communication by monitoring and responding to emails and messages in a timely manner. Provides direction and follow-through on matters without reliance on continuous oversight. Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts. Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs. Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within. Spearhead upsells, audits, creation of Standard Operating Procedures based on needs. Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs. Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation. Proactively manage daily arrivals, departures, special occasions, and VIP programming. Oversee rooms control and billing accuracy to ensure a seamless guest journey. Represent Director of Front Office/Assistant Director of Front Office in their absence. Ensure brand standards are not only met - but exceeded - at every touchpoint. Required Skills/Abilities: Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution. Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred. Education and Experience: A 4-year degree or equivalent in hospitality or related studies. Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations. Benefits: Enjoy free meals in our colleagues' café Paid Time Off based on hours worked, up to 16 days in your first year 8 Paid Public Holidays Up to 4.5% Company Match - Retirement Savings Plan after one year of service Medical, Dental, Vision Insurance Flexible Spending Account Health Savings Account Colleague Commuter Benefit Hotel discounts at Spa & Dining Outlets Friends & Family Hotel Room Discounts
    $40k-53k yearly est. 17d ago
  • Office Manager - Hourly

    Coast Dental Services, Inc. 4.2company rating

    Office manager/administrative assistant job in Sarasota, FL

    Job Purpose: This position is responsible for building and maintaining a successful practice through communication to the team and managing goals and expectations. The Office Manager generates accountability, authority and responsibility with their team and provides support, communication, and guidance to increase the team's performance. This role may float between offices to provide coverage and may manage an office that is not fully staffed. Duties and Responsibilities: * Hire, train and manage performance of office team members. * Reside as the expert on basic job knowledge such as filing insurance claims, cash management, office software, insurance verification and insurance linkage. * Explain treatment plans and payment options to patients. * Review and train on Accounts Receivables (collection percentage). * Ensure daily deposits are completed on time with accuracy and maintain control of petty cash for the office. * Ensure office is secure at all times as assigned key holder. * Travel between offices as required to provide coverage when other office managers are unavailable or provide coverage in offices without a permanent provider. * Train on and review patient financing/credit (volume number and accuracy) with team. * Train team and ensure effective customer service skills via the telephone and in person. * Train and hold team accountable for building a productive office schedule. * Must meet and manage to minimum monthly performance goals as outlined by Regional Management. * Effective communication ensuring cooperation between the front office and back office (including reading and responding to email, filtering down newsletters, policy updates, correspondence, training, meeting and webinar information and appropriate data). * Respond to both general dentistry and specialty patients and patient complaints in a timely and professional manner. * Train staff or arrange training, as needed. * Assure timeliness and accuracy of paperwork. * Review and approve payroll (accuracy, control overtime) for office. * Oversight of supplies and inventory for the office and assure cost effectiveness. * Retention of staff and patients (turnover number). * Assure safety - workers compensation (reported timely and accurate and investigation post- accident is completed), ensure staff completes annual OSHA Blood borne pathogen training online in company's Learning Portal, assure MSDS sheets for each location are accurate and on site, track, exchange and review office radiation badges. * Complete Monthly Check List (completed and assurance all areas are up to date.) * Provide effective communication and act as liaison between corporate and office staff (changes, procedures, postings, etc.) * All other duties and responsibilities as assigned. Additional Responsibilities: * Positive attitude (motivation, team player). * Appearance (professional, clean, neat, meets company standards). * Knowledge of insurance processes. * Professionalism and leadership. Qualifications * Associate's degree in business, or equivalent, and three years working experience. * Has a working knowledge of the front and back-office healthcare operation. * Effective communication and time management skills. * Prior management experience strongly preferred. * Understanding of general dental terminology. * Intermediate computer skills; working knowledge of Internet Explorer and working knowledge of Microsoft Office Word, Excel, and dental office software. Experience with EagleSoft preferred.
    $35k-45k yearly est. Auto-Apply 8d ago
  • Healthcare Administrative Assistant/Surgery Scheduler

    Coastal Orthopedics & Sports Medicine 4.1company rating

    Office manager/administrative assistant job in Bradenton, FL

    Join a supportive team at Coastal Orthopedics and help make a real difference in patient care. At Coastal Orthopedics, we are dedicated to providing top-tier care while fostering a collaborative and growth-oriented environment. As a Healthcare Administrative Assistant/Surgery Scheduler, you'll work directly with our patients, playing a vital role in ensuring a seamless and compassionate experience. Why You'll Love Working Here: Team-Centric Environment: Work closely with our physicians and clinic team to provide excellent patient care. Professional Growth: Benefit from ongoing opportunities for skill development and career advancement. Work-Life Balance: Enjoy a structured yet supportive work schedule with full benefits. State-of-the-Art Facilities: Be a part of a practice using the latest technology and equipment in orthopedic care. What You'll Do: Timely and accurately completes assigned tasks which include: triaging of incoming calls, working task logs, scheduling appointments (surgical procedures, pre-operative testing, physical therapy and imaging), handling medication refill request and performing other administrative duties as assigned. Coordinates all aspects of surgery scheduling to include pre-operative testing, cardiac/medical clearances, patient education, equipment needs and post-operative care. Works closely with the insurance department to ensure proper authorization is obtained. Arranges transportation and interpretation services for patients, when appropriate. Facilitates the coordination of care with outside referring physicians, ASC's, hospitals, pharmacies, laboratories, physical therapy centers, skilled nursing facilities, home health agencies, imaging centers and supply vendors. Properly routes all diagnostic test results, medication requests and other pertinent patient information to the physician in a timely, accurate manner utilizing the PAQ. Urgent results requiring immediate attention need handled accordingly. Calls in medication requests and refills to the pharmacies as needed paying close attention to name, dosage and SIG. Obtains authorization for the prescription, as needed. Communicates with the front office staff on medication requests and patient pick-ups. What Your Qualifications Should Be: Bachelors degree or equivalent experience preferred. CPR certification (or ability to obtain within three months of hire). Experience with EHR systems (NextGen preferred) and knowledge of basic surgical techniques. What Your Benefits Look Like: Competitive compensation with full-time benefits. Opportunities for professional development and continued education. Comprehensive medical, dental, and vision coverage, plus retirement savings plans. Ready to help make a difference in patient care? Apply today and join Coastal Orthopedics, where every role plays a crucial part in our mission! Coastal Orthopedics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-34k yearly est. Auto-Apply 37d ago

Learn more about office manager/administrative assistant jobs

How much does an office manager/administrative assistant earn in North Port, FL?

The average office manager/administrative assistant in North Port, FL earns between $22,000 and $48,000 annually. This compares to the national average office manager/administrative assistant range of $27,000 to $55,000.

Average office manager/administrative assistant salary in North Port, FL

$32,000
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