The School of Dental Medicine at the University at Buffalo is seeking applications for a Patient Manager . This position will report to the Patient Manager Lead. Job responsibilities include: Manage / Schedule patients for students. Schedule follow-up patient appts (as determined by faculty & assigned student). Maintain and understand faculty clinic coverage. Provide patient education. Coordinate schedule changes with students, clinical staff and clinic faculty. Manage forms, referrals, screening, cancellations and reschedules as needed. Create new patient records. Verify payments and prior authorization approval before appts are scheduled. Recommend discharge / NATC patients when patient is non-compliant with UB protocols. Assign new patient screening and dental assisting to students for credit. Mail out patient correspondences and answer telephone calls/questions from patients interested in or receiving treatment. CPE Scheduling for endo (CPE10), ODS (CPE6). Assign recall patients to students on recall rotation. Assist with the scanning in of documentation in the EMR . Block and modify student schedules for approved time off. Schedule for predoc endo screening and predoc endo including external referrals. Create patient charts and verify insurance as needed. Attend scheduled meetings 4-5 times each semester. Schedule recall appointments. Perform other tasks assigned by clinical operational leadership as needed. Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m. Learn more: Our benefits , where we prioritize your well-being and success to enhance every aspect of your life. Being a part of the University at Buffalo community. University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
High school diploma One year of relevant experience
Preferred Qualifications
Associates degree or higher Three years of experience Dental office experience Strong written and verbal communication skills Strong attention to detail Prior role with patient/customer facing interaction Excellent communication skills, experience working with diverse populations, and attention to detail Demonstrated comfort and proficiency in utilizing various technological tools and platforms, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Familiar with virtual communication platforms like Zoom, Microsoft Teams, or equivalent
$59k-75k yearly est. 60d+ ago
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Sales and Customer Support Manager
Pine Pharmaceuticals
Office manager job in Tonawanda, NY
The Sales and Customer Support Manager is a key leadership role responsible for driving commercial success through effective management of our sales and customer support teams. This position oversees day-to-day team operations, coaches individual contributors to achieve revenue targets, and ensures exceptional customer experience across all touchpoints. Reporting to the Director of Sales and Marketing, this role focuses on team development, alignment, process improvement, and operational excellence.
Essential Functions:
Team Leadership & Management
Lead and develop a team of account managers and customer support specialists
Conduct regular team and one-on-one coaching sessions and performance reviews
Set clear expectations, monitor progress against goals, and provide constructive feedback
Foster a collaborative, results-oriented team culture
Handle escalated customer issues, complex account situations, and inventory management
Provide support to team while evaluating opportunities to develop tools and process improvements that encourage team autonomy and efficiency
Recruit, onboard, and train new team members as the organization grows
Sales Operations
Monitor sales activities, pipeline development, and revenue performance
Support territory management and account-based decisions
Coordinate strategic sales outreach efforts and follow-up activities
Track key performance metrics including customer retention and new customer acquisition
Partner with marketing on campaign execution and lead distribution
Customer Support Excellence
Ensure timely, accurate responses to customer inquiries across all channels
Maintain service level standards for response times and issue resolution
Oversee order processing, inventory communications, and shipment coordination
Develop and refine customer support processes and documentation
Monitor customer satisfaction and identify improvement opportunities
Coordinate with operations on product availability and delivery timelines
Cross-Functional Collaboration
Work closely with operations, quality, and regulatory teams on customer-facing issues
Communicate customer feedback to inform product development priorities
Support RFP responses and new customer onboarding processes
Partner with senior leadership on strategy and new process implementation
Maintain accurate CRM data and support pipeline reporting needs
Education and Experience:
Bachelor's degree required; master's degree preferred
Sales experience required
Minimum of 4 years of management experience with a strong track record of leadership in customer service, sales, marketing, or business roles
Pharma sales or outsourcing facility experience preferred
Knowledge, Skills and Abilities:
Proficiency in customer service tools, CRM systems (e.g., HubSpot), ERP systems (e.g. Infor), and Microsoft preferred
Excellent communication and interpersonal skills, with the ability to convey complex insights clearly, build strong relationships with internal teams and external stakeholders, and communicate with empathy and professionalism
Leadership and team management skills, including the ability to motivate, coach, and foster a positive work environment for customer service and order entry teams
Problem-solving and critical-thinking skills to analyze complex customer issues, identify root causes, and develop creative solutions to enhance customer experiences
Emotional intelligence to understand and manage emotions, build rapport, defuse conflicts, and provide empathetic support to customers and team members
Strong time management and project management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Conflict resolution skills to handle difficult customer situations and address team conflicts effectively, ensuring positive outcomes
Teamwork and collaboration skills to work effectively with cross-functional teams, including sales, marketing, product development, and quality, to align insights with business objectives
Understanding of industry needs and willingness to learn, particularly in the context of healthcare, pharmaceuticals, or sterile compounded products
Pay Structure
Base Salary: $85,000/year
Anticipated Pay Range, including on-target commission earnings: $85,000 - $125,000
$85k-125k yearly 11d ago
Aesthetic Experience Manager - Buffalo
Evolus 4.2
Office manager job in Buffalo, NY
Description Evolus (NASDAQ: EOLS) is a performance beauty company with a customer-centric approach focused on delivering breakthrough products. We are seeking an experienced and driven Aesthetic Experience Manager (AEM)/ Senior Aesthetic Experience Manager to join our Sales team reporting to the Regional Sales Manager. In this critical role, you will act as a strategic partner to both current and prospective customers across various specialties, promoting the Evolus aesthetics portfolio with expertise and enthusiasm. You will lead sales efforts in your territory-cultivating relationships, identifying new opportunities, and consistently exceeding sales objectives. Your ability to deliver compelling product insights, strategic pricing, and tailored promotional solutions will be essential in driving success and enhancing the Evolus customer journey. This is an exciting opportunity to make a meaningful impact in a growing organization, while shaping the customer experience and contributing to the success of our field sales team. If you join our team, you will be working on some of the most exciting opportunities and challenges we face, with a team that values growth, recognition, and camaraderie. If you are looking for an opportunity to exhibit your knowledge and technical abilities in a unique environment, then look no further! In this role, you will be challenged to drive the success of Evolus in an effort to build a brand like no other. Essential duties and responsibilities where you'll make the biggest impact…
Meet or exceed established sales quotas and performance metrics
Drive direct sales of our innovative aesthetic products within an assigned territory through execution of sales strategies, promotional campaigns, and educational events
Represent the Evolus brand with professionalism, integrity, and a deep understanding of our value proposition
Accurately and promptly complete all administrative responsibilities, including expense reports, sales tracking, and other required documentation
Maintain consistent follow-up with customers throughout the sales cycle to foster strong, long-term relationships
Conduct regular in-person and virtual meetings with customer accounts to ensure satisfaction and identify opportunities for upselling or cross-selling
Effectively manage territory and sample budgets, ensuring all spending aligns with corporate guidelines and expectations
Stay current on all relevant clinical data, product updates, and industry trends to serve as a reliable resource for customers
Collaborate with customers to plan, coordinate, and execute promotional activities that drive brand awareness and product adoption
Responsible for ensuring personal and company compliance with all Federal, state, local and company policies & procedures
Perform ad-hoc project requests and additional duties when assigned
Other duties as assigned
This is a field-based position in Buffalo, NY and the surrounding area. Must live in territory and no relocation assistance provided
Up to 50-75% travel, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings
Qualifications and Skills You'll Bring to the Team…
Bachelor's degree or equivalent work experience
Valid driver's license
Excellent analytical, problem solving and organizational skills
Strong interpersonal and teamwork skills
Effective verbal and written communication skills
Technically savvy with the ability and desire to embrace new and necessary applications
Willingness and ability to travel up to 50-75% of the time, including regular in-person visits with customer accounts, territory coverage, regional meetings, and occasional national sales events or trainings
Preferred AEM Qualifications…
5+ years of successful sales experience in the injectable aesthetics market, or comparable experience selling to medical spas, plastic surgeons, dermatologists, or other cash-pay healthcare verticals strongly preferred
Candidates with less experience but a strong aptitude for sales, a passion for aesthetics, and a track record of high performance in consultative or relationship-based sales roles are encouraged to apply
Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships
Experience working in fast-paced, entrepreneurial environments with the ability to adapt quickly and take initiative
Comfort with clinical education, promotional activities, and engaging multiple stakeholder types (e.g., physicians, officemanagers, staff)
Senior AEM Requirements (external candidates)…
Above AEM criteria +
Minimum of 3 years of field experience selling injectables in the aesthetics space
Proven success in driving sales growth and developing key customer relationships
Deep knowledge of facial aesthetics, injectable products, and competitive dynamics.
Strong strategic and negotiation skills, with the ability to influence decision-makers.
Demonstrated ability to lead within a territory and mentor peers as needed.
Preferred Qualifications…
Proven ability to build and grow a territory, drive new business, and manage long-term customer relationships
Compensation & Total Rewards This is an Exempt position. The expected base pay range for this position is $100,000 for the Aesthetic Experience Manager position and $120,000 for the Senior Aesthetic Experience Manager. You are eligible for a sales incentive compensation terms and conditions apply. Your actual base salary will be determined on a case-by-case basis and may vary based on a number of considerations including but not limited to role-relevant knowledge and skills, experience, education, geographic location, certifications, and more. We offer more than just a paycheck, and your base salary is just the start! Stay happy and healthy with our competitive suite of medical, dental and vision benefits to help you feel your best and be your best. We also provide those benefits you shouldn't have to worry about, from employer covered life insurance to short-term disability. Take advantage of the 401k match offered by Evolus and let us invest in your future. You may also be eligible for new hire equity and long-term incentives in the form of RSUs, stock options, and/or discretionary bonuses. We offer mental health and wellbeing resources for you to develop skills to find your calm, boost your confidence, and show up as your best self in work and life. Travel or relax and come back feeling refreshed with our flexible paid time off program for exempt employees and a paid time off accrual plan for non-exempt employees. Did we mention the holiday soft closure between the Christmas and New Years holidays? We have that, too. Additional perks include regularly catered team meals at our Evolus Headquarters, a fully stocked kitchen (Kombucha & Coffee included), and the opportunity to join an organization where our values of Grit, Impact, Fun, and Transparency are displayed daily. Evolus takes pride in being a company on the forefront of innovation, while being committed to conducting its business with the highest degrees of integrity, professionalism, and social responsibility. We are also committed to complying with all laws and regulations that apply to our business. Employee welfare is no different. Here at Evolus, we don't just work together, we've built a culture of inclusion! Because of this, you'll find yourself immersed in an environment that not only promotes respect, collaboration and team building, but a community too. And that's just the tip of the iceberg. Join our team and see for yourself! EOE M/F/D/V. For more information, please visit our website at ************** or reach out to [email protected].
#LI-HH1 #LI-REMOTE
$100k-120k yearly Auto-Apply 2h ago
Customer Experience Supervisor
Your Online Marketplace
Office manager job in East Aurora, NY
YourOnlineMarketplace (YOM) is a tech startup company based in East Aurora, New York - just 20 minutes outside of Buffalo. We specialize in e-commerce and are positioning ourselves for continued strategic growth. At YOM, we pride ourselves upon offering a flexible and creative culture. We feel strongly about:
Being an excellent communicator
because our employees play a key role in ensuring a seamless customer experience through regular collaboration with internal and external stakeholders.
Understanding the whole business
because our employees are empowered to collaborate with one another in an effort to continually improve the efficiency of our customer-focused operations, which requires an understanding of how it all fits together.
Having a strong attention to detail
because our top priority is to deliver a smooth and efficient online shopping experience for our e-commerce consumer base.
Being in the know of music, literature, and Hollywood trends
because you'll have the opportunity to brainstorm and imagine product mixes that fit the needs and interests of our e-commerce consumer base.
Job Description
We are seeking a full-time Customer Experience Supervisor to join our operations.
We're looking for a sharp, ambitious, creative and goal-driven problem solver to join our business.
Key Responsibilities:
Answering customer service inquiries over email based system and phone
Act as the primary liaison with customers utilizing current system to process and track customer issues, change orders, returns, exchanges and buyer refunds
Arrange for the return of any damaged / defective products to our suppliers including follow-up procedures to ensure that replacement products are received and refunds are properly credited to our company accounts
Collaborate with other functions to develop product mix offerings
Continually implement improved processes and procedures for managing interactions with customers and ensuring credits/re-shipments from suppliers
Other duties as assigned including notifying customers when orders are shipped, cross-training in other departments, as well as administrative projects and related tasks to improve the overall quality and profitability of our company
Extensive training and on-boarding will be provided to ensure your comfort and success. Benefits include paid holidays and an employer matching retirement plan. Hours are 9am-5pm Monday-Friday with some flexibility and the possibility of additional hours during peak sale seasons.
Qualifications
Requirements:
Previous leadership experience
Basic computer competency
Strong capacity for problem-solving and developing creative solutions
Willingness to learn new computer programs and systems
Preferred Qualifications:
Associates or bachelors degree (exceptional candidates with equivalent experience will also be considered)
Previous customer service experience and/or e-commerce experience is helpful
Additional Information
All of your information will be kept confidential according to EEO guidelines.
$61k-118k yearly est. 12h ago
Medical Office / Business Manager
Trilogy Wellness 3.8
Office manager job in Amherst, NY
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
Position Summary
The Office / Business Manager is responsible for overseeing front desk operations, revenue cycle performance, and administrative systems to ensure an exceptional patient experience and strong financial outcomes. This role serves as a key operational leader, driving standardized policies, staff development, and data-driven improvements across patient access, billing, collections, and insurance processes.
The ideal candidate is detail-oriented, patient-focused, and highly experienced in medical office operations, revenue cycle management, and staff training.
Key Responsibilities
Front Desk & Patient Experience
Oversee daily front desk operations with a patient-first mindset.
Ensure consistent, professional patient interactions and adherence to customer service standards.
Monitor patient flow, scheduling accuracy, and front desk performance.
Provide oversight of patient financial responsibility communication and collections at time of service.
Revenue Cycle & Billing Oversight
Manage and monitor third party billing and Accounts Receivable (AR) performance.
Analyze billing system data to identify trends, gaps, and opportunities for improvement.
Recommend and implement policy and workflow changes based on third party billing performance metrics.
Oversee billing queues to ensure timely claim submission, follow-up, and resolution.
Partner with third party billing to ensure accurate and timely submission of required supporting documentation.
Insurance, Audits & Credentialing
Prepare thorough documentation and reports for insurance audits.
Ensure audit readiness through proper record maintenance and compliance oversight.
Coordinate provider credentialing activities, working closely with third party biller to supply all required documentation in a timely manner.
Reporting & Accountability
Produce regular operational and financial reports related to front desk, billing, collections, and AR.
Establish accountability for key performance indicators (KPIs).
Develop and execute action plans when performance does not meet expectations.
Communicate findings and progress to leadership.
Training, Education & Staff Development
Develop, implement, and maintain standardized office policies and procedures.
Lead onboarding, training, and ongoing education for administrative and front desk staff.
Provide weekly training and support to ensure consistency, accuracy, and continuous improvement.
Coach staff to improve performance, compliance, and patient satisfaction.
Qualifications
Minimum of 5-7 years of experience in a medical office, healthcare administration, or business management role.
Strong knowledge of revenue cycle operations, AR, billing workflows, and insurance processes.
Experience working with RCS or third-party billing partners preferred.
Proven ability to analyze data, identify trends, and implement operational improvements.
Demonstrated leadership and staff training experience.
Excellent organizational, communication, and problem-solving skills.
High attention to detail and commitment to compliance and accuracy.
Preferred Experience
Experience in physical therapy / outpatient medical / allied health]setting.
Familiarity with EMR and practice management systems.
Prior involvement in insurance audits and credentialing processes.
What We Offer
Competitive compensation based on experience
Benefits package including [medical, PTO, retirement, etc.]
Collaborative, patient-centered work environment
Opportunity to make a measurable impact on operations and outcomes
Compensation: $60,000.00 - $75,000.00 per year
Our company proudly operates a network comprising six outpatient physical therapy clinics, five school district contracts offering both occupational and physical therapy services, and four medically oriented gyms. Each of these establishments is committed to serving the dynamic community of Western New York.
$60k-75k yearly Auto-Apply 5d ago
Office Manager
O'Connell Electric 4.4
Office manager job in Lancaster, NY
O'Connell Electric Company is seeking an OfficeManager to support our Lancaster, NYOffice. This role is committed to professionalism, timeliness, and quality in the completion of all deliverables. They will work in close collaboration with the General Manager, Project Managers and other internal and external stakeholders, providing a mix of executive, project, office, and team support.
Responsibilities:
Oversee daily office flow, manage maintenance/repairs, and ensure compliance with health, safety, and security protocols.
Manage inventory and order supplies for the office.
Schedule meetings/travel, manage calendars, handle correspondence (mail, phone, email), and prepare reports/presentations.
Coordinate field union employee onboarding including completing new hire paperwork and establishing accounts for safety training and orientation.
Serve as the primary contact for internal/external clients, greet visitors, and disseminate essential information.
Support the accurate and timely processing of payroll by running weekly payroll reports, maintaining timesheets, and supporting Project Managers with entering timesheets into Austin Lane as needed.
Create correspondence for Project Managers, subcontractors, engineers, etc.
Interface with all project team members while promoting and maintaining open communication as well as collaborating with co-workers and other supporting offices or divisions to achieve deliverables.
Education and Experience:
High school diploma required, a degree in Business Admin or related field preferred.
3-5 years previous administrative or officemanagement experience required.
Relevant experience in the construction industry is highly valuable.
Key Competencies:
Strong command of MS Office Suite (Word, Excel, PowerPoint) and relevant office software
Excellent organization, time management, communication (written/verbal), attention to detail, multitasking, problem-solving, and interpersonal skills.
Compensation:
The minimum and maximum annual salary that O'Connell Electric Company, Inc. believes in good faith to be accurate for this position at the time of this posting is between $63,500 to $73,500.
It is important to O'Connell Electric that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. O'Connell Electric aims to reward performance and attract top talent with competitive, fair pay and benefits. Please note that the top of the salary range represents exceptional, and/or senior-level positions, which meet all required qualifications. Actual offers take the candidate's knowledge, skills, abilities, and experience into account.
Equal Opportunity:
O'Connell is an equal opportunity employer and complies with all applicable state and federal non-discrimination laws. The Company will recruit, hire, train and promote all persons without regard to race, color, creed, sex (including pregnancy), religion, national origin, age, marital status, sexual orientation, gender identity or expression, genetic information, physical or mental disability, citizenship or immigration status, military or veteran status, or any other protected class in accordance with applicable federal, state, or local laws.
$63.5k-73.5k yearly Auto-Apply 3d ago
Admin - Office Manager
Helix Traffic Solutions
Office manager job in Tonawanda, NY
About the Role: The OfficeManager is responsible for overseeing the daily administrative, operational, and financial support functions of our Tonawanda, NYoffice. US Traffic Control is honored to be a member of the Helix family, a nationwide network of top-tier traffic control companies committed to safety, innovation, and reliability
What You'll Be Doing:
Oversee day-to-day office operations to ensure a smooth and efficient workflow
Manageoffice supplies, equipment, and vendor relationships
Coordinate scheduling, deadlines, and workflow of accounting responsibilities
Assist with billing, invoicing, accounts receivable, and collections
Track expenses and assist with budgeting and financial reporting
Maintain accurate records, files, and documentation (digital and physical)
Manage client correspondence, document requests, and follow-ups
Assist with general ledger, journal entries, financial reporting and account reconciliation
Banking, check writing, ACH and positive pay
Ensure compliance with company policies, accounting regulations, and confidentiality standards
Assist with audit preparation and regulatory documentation
Monitor deadlines for tax filings and client deliverables
Audit and maintenance of client and company contracts
What You'll Need:
Associate's or Bachelor's degree in Accounting, Business Administration, or related field preferred
3-5 years of experience in officemanagement, accounting support, or administrative roles
Experience in an accounting or professional services firm strongly preferred
QuickBooks or NetSuite experience a plus
What We're Looking For:
Team Player
Accounting Background
Experience with Contracts
Go-Getter
Eager to Learn
Benefits:
Paid Time Off
Paid Holidays
Life Insurance
Health, Dental and Vision Insurance
Wellness Programs
401K with Employer Match
Work Location:
Tonawanda, NY 14150
$44k-68k yearly est. 8d ago
BankOnBuffalo, Commercial Office Manager Officer
Bankonbuffalo
Office manager job in Amherst, NY
Requirements
QUALIFICATIONS, EDUCATION, & EXPERIENCE
To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with 2 years related experience and secondary education preferred. Successful completion of required background checks is required.
LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.
BENEFITS
Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Leave policies
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Assistance Program
Employee Health & Wellness Program
Special Loan and Deposit Rates
Gradifi Student Loan Paydown Plan
Rewards & Recognition Programs and much more!
Eligibility requirements apply.
BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.
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$44k-68k yearly est. 9d ago
Office Coordinator
C&S Companies 4.2
Office manager job in Buffalo, NY
Job Description
At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun, and accountability.
We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard.
The Office Coordinator performs a variety of office activities for group staff of 30-35 people and is an essential contributor to maintaining workflow & quality processes. This position provides administrative support to internal customers, as well as to external clients. This position could be full-time (8 hrs./day, 5 days/week) or be part-time (4 hrs./day, 5 days/week) or, depending on several factors. This position works in the office (not remotely).
Job Responsibilities
Greets clients, vendors, job applicants, and other visitors. Makes guests feel welcome.
Maintains security awareness by monitoring presence of employee badges.
Supervises and coordinates office services, including reception, mailroom, delivery and repair services, and document production, to ensure effectiveness and efficiency. Orders and organizes office supplies; monitors & maintains inventory.
Performs general typing, emailing, copying, scanning, and data entry. Prepares a variety of documents including reports (including production & binding), graphs and charts, presentations, and templates.
Plans office events and outings, acknowledges staff milestones.
Responds to queries from clients and the public. Provides routine information and direction to callers and visitors. Periodically provides back-up phone assistance to receptionist in main office.
May be called upon to manage project data, including project submittal logging and processing; project closeout documentation; preparation of meeting minutes and project report updates; and supervisor-directed communication with clients, consultants, and contractors. May assist in the preparation of technical proposals. Assists with bid solicitations and preparation of client recommendations.
Maintains calendar(s) and may make travel arrangements for supervisor, group and/or office staff.
Coordinates meetings, including meeting invites and distribution of agenda, preparing for and activating technology in conference rooms prior to meeting time, arranging for ordering/delivery of food, and making other necessary arrangements. Cleans up conference areas/kitchens and puts away leftover food following meetings.
Organizes conference rooms to ensure technology and other required materials are present. Responsible for ensuring clean, neat reception area and conference rooms.
Gathers and delivers/scans mail, faxes and all other correspondence for the group/office. Send outgoing mail, UPS, etc.
Performs contact management in client database, including adding job opportunities and entering/updating client records.
May coordinate drop-off and pick-up of plans, bids, equipment, and supplies; may accept survey and plan fees. May be asked to perform local errands & deliveries as needed.
May assist in the coordination, completion, and submission of expense reports for supervisor and group/office staff.
May assist group/office staff by entering project information into project/timekeeping system, may track local business development efforts.
Coordinates administrative support functions with supervisor for new hires and staff changes.
Identifies administrative needs and develops appropriate solutions or recommendations.
Completes other projects and duties as assigned.
Job Requirements
Associates degree or appropriate combination of education & experience required. BS/BA degree preferred.
Must have 5 years of administrative experience in a similar role.
Proficient with Microsoft Office Products, emphasis on Word, Excel/PowerPoint and Outlook.
Demonstrated initiative and ability to meet staff needs while managing multiple priorities & initiatives.
Ability to interact with all levels within the organization and work in a fast paced environment.
Ability to manage a variety of business and vendor resources.
Ability to meet administrative milestones, deadlines and budget.
Must have a positive, can-do attitude, be approachable, respectful, friendly and willing to make every effort needed for department members.
Must be open to learning new software and processes as needed to support the team/business.
Notary Public in New York State preferred or willing to obtain.
Estimated Compensation Range and Benefits
$22.00 - $28.00/hr*
*Actual compensation may vary based on related work experience, geographical location and market conditions, education/training, certifications, and other credentials, as well as applicable knowledge and skills.
Learn about our comprehensive Benefits
WHO WE ARE: C&S Companies is a national planning, design, and construction firm with more than 600 employees and growing. For more than 50 years we have been delivering critical infrastructure design, planning and construction services in aviation, civil/site infrastructure, construction and program management, construction/design-build, energy, environmental, facilities, architecture, planning, sustainability, and transportation. We have offices throughout New York State, California, Florida, Michigan, Arizona, Pennsylvania, Ohio, Washington, and Kentucky.
$22-28 hourly 8d ago
Business Transformation Manager - WAM, Wealth Management
About EY-Parthenon
Office manager job in Boston, NY
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Business Transformation, WAM, Wealth Manager
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
As a Wealth Management Consultant, you will play an integral role in shaping the future of wealth management for our clients and our firm. You will lead transformative projects that blend strategic consulting expertise with deep industry knowledge, driving operational excellence and performance improvement across diverse, complex engagements. Leveraging methodologies from wealth management, you will analyze market trends, identify disruptive opportunities, and craft holistic solutions that address our clients' most pressing challenges.
Your passion for the wealth management industry will be central as you build meaningful relationships with senior stakeholders, inspire cross-functional teams, and foster a culture of innovation and continuous improvement. You will champion client interests, ensuring that each project not only delivers measurable impact but also strengthens our reputation as trusted advisors.
Skills and attributes for success
Strong communication, facilitation, and presentation skills
Ability to manage and establish trusted relationships with senior client stakeholders
Demonstrate the ability to effectively perform in cross-functional teams
Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible
Drive high-quality work products within expected time frames and on budget
Project delivery skills including the ability to scope/size a project, manage a team with the appropriate skill set, provide subject matter experience, and manage in the delivery of an engagement workstream
To qualify for the role you must have
A bachelor's degree in business, finance, accounting, computer science, engineering, or a related field; MBA or MS degree preferred
3+ years of consulting, industry and/or service provider experience
5-9 years of relevant experience. Preferred experience includes
2+ years of experience in a Wealth Management industry role (business, operations, or IT)
Performance Improvement / Operations experience
Project Manager / Work stream lead experience
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the wealth management area
Experience leading technology-enabled business transformations and experience with Agile, including, but not limited to, business requirements, user experience design, product testing, project management, etc.
Process improvement mindset going above and beyond to identify operational inefficiencies and taking steps to improve processes and automating repetitive tasks
Ability to lead and drive strategic initiatives; synthesize complex information into clear, concise findings tailored for executive-level audiences and decision-makers.
Project planning, status reporting, RAID logs, Business Process Reviews, requirement gathering, process flows, wealth management operations, data management, etc. experience
Ability to research client inquiries and emerging issues, including regulations, industry practices, and new technologies
A willingness to work in person (EY office and/or client site) 3 days a week
A willingness to travel to meet client needs and a valid driver's license and passport required
Proficiency in MS Office, particularly PowerPoint and Excel
What We Look For
We're interested in highly motivated, talented individuals with a strong willingness to think outside the box. You can expect plenty of autonomy in this role, so you'll need the drive to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're passionate about consulting and ready to take on some of our clients' most complex issues, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
$76k-137k yearly est. 60d+ ago
Business Manager
Parent Network 3.7
Office manager job in Buffalo, NY
The Business Manager provides strategic oversight and management of the Business Office as a member of the Parent Network's management team. The Business Manager plans, organizes, and directs Parent Network's financial activities. S/he develops and maintains sound financial practices, working with the Executive Director, the Board's Audit and Finance Committee, and the Board of Directors to prepare the annual budget and ensure that the organization operates within budget guidelines and complies with federal and state mandates for 501(c)(3) organizations.
Qualifications
• BA in accounting or finance; advanced degree preferred.
• Expert understanding of generally accepted accounting principles and procedures and business and administrative practices within nonprofit environments.
• Seven (7+) years of progressively responsible experience managing accounting and financial systems including reporting for diversely funded nonprofit organizations.
• Experience managing and overseeing local, state, and federal government grants and contracts.
• Experience collaborating with senior staff to develop a robust financial management system.
• Excellent technology skills with finance and accounting management software (QuickBooks, Microsoft Office (including Word, Excel, PowerPoint, and Outlook), Google Apps for Business (Gmail, Docs/Drive), databases, and mobile tools. Experience with Salesforce is a plus.
• Strong written and oral communication and presentation skills, with the ability to communicate effectively at all levels of the organization.
• Excellent analytical and organizational skills
• Collaborative work style with demonstrated leadership ability in a flexible, team-oriented environment.
Additional Information
Full time position
$85k-137k yearly est. 12h ago
DO NOT USE Office Manager
My Place Home for The Homeless
Office manager job in Buffalo, NY
Our company is looking to hire an officemanager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports.
This is a local position. Selected candidate MUST live in Erie County, New York. Preferably Buffalo or surrounding areas. This position is NOT remote.
To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required.
ESSENTIAL FUNCTIONS
General
· Answer incoming calls and emails and facilitate appropriate team members. · Coordinate and schedule meetings for staff.· Collaborate with Housing Advocate, Case Manager, and Resident Aide serving as backup, particularly administrative support in case management. · Retrieve, sort, and distribute mail, including travel to Post Office, scanning of documents, and storing of digital and physical files. · Assist client intake; responsible for ensuring all incoming/outgoing communications and information is accurate and logged, and all documents received (as needed).· Assist customers with document scanning and uploading their documents (if needed). · Assist both Shelter and Apartment Teams with special projects, as needed.
Client relations
· Provide administrative support to the Shelter Team and the Apartment Management Team, including physical and digital file management, data entry, and customer triage. · Bookkeeping for all expenses and invoicing various funding entities, tracking revenue and expenditure. · Recording and documenting all receipts, bills, and client paperwork to ensure timely invoicing and reimbursement. · Maintain up-to-date customer files & complete data entry for reporting in accounting programs, including MS Excel, Google Sheets, Wave App, and other databases.
Specific functions and duties
· Respond to telephone/email/mail/in person inquiries about products and services. Provide routine information about the Shelter and Apartments to members of the public contacting our office requesting general information. · Serve as first line of billing and revenue activities, preparing notices of outstanding invoices, making weekly, monthly reports for Program Director and Executive Director. Conducting necessary phone calls and email communications to vendors and funders to ensure financial operational accuracy. · Process and complete all necessary paperwork related to client data for agency records.· Organize and maintain accurate files in conjunction with Housing Advocate and Case Manager of client information and program services delivery. Setting up files, including creating file labels, and updating file labels and indexes. · Assist in assuring completeness and accuracy of documentation of intakes, case notes, client interactions, and any other client-related data on a timely basis. As well as assisting in the preparation of reports using the collected data. · Assist in the scheduling and coordination of client appointments and Office calendar management.· Assist with the development of marketing materials and marketing of the services, including sending letters, brochures, and other materials, digital and physical. · Assist with volunteer, intern, and non-employee members of our staff/team management; serving as a POC to facilitate directives and duties assigned. · Type reports, memos, correspondence, etc. and proofread them for grammatical and typographical errors. · Monitor and serve as POC for procurement agent of agency of office supplies, food pantry, clothing pantry and other needs. · Manage food pantry and clothing pantry inventory and database with the assistance of Program Coordinator. · Operate standard office machines, including computers, copier, fax machines, and postage machines. · Assist in planning, scheduling, preparing for, and coordinating community events. ADDITIONAL RESPONSIBILITIES· Represent My Place Home for the Homeless, Inc. in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders.· Manage data quality for new and prospective clients; responsible for ensuring all communications and information is accurate and logged, and all documents received.· Accomplishes all other duties and tasks as appropriately assigned or requested.· Exercises sound judgment, maintains confidentiality, and follows policy and procedure.· Other responsibilities or special projects as requested. · Willingness to flex time around the needs of the Office.· Must be able to regard all client information as confidential. · Would benefit from having valid state driver's license and reliable vehicle. · Attentive to detail and good organizational skills. · Willingness and desire for continued professional development and further development of duties and responsibilities in service to the organization and the clients that we serve.
KEY SKILLS AND ATTRIBUTES
Ø Customer Service - Works with the My Place Home for the Homeless team to provide first class customer support; Provide timely, accurate follow-up and communication is a critical component to success in this role.Ø Collaborative - Is outgoing, personable and passionate about working with people to further the organization's mission. Ø Self-Starter & Team Player - Takes initiative, possesses a strong sense of ownership; Successful collaboration with daily tasks, occasional projects and the attainment of knowledge are necessary to ensuring success in providing the best quality customer experience.Ø Strong Communication - Is outgoing, personable and passionate about working with people who need help realizing their need for temporary to permanent housing in a safe and comfortable home.Ø Professionalism - Represents My Place Home for the Homeless team in a manner that will foster and cultivate positive relations with customers, volunteers, fellow team members and community partners. Is detail-oriented with good follow-up.Ø Comprehensive Communication - The ability to communicate in way that promotes a full understanding and proper context for the recipient to best understand and move forward with the information provided. Ø Proactive Engagement - Providing the appropriate levels of passion and interest in the position, programs, and missions and goals of the agency that by continually assisting with efforts to improve products, services, operations, in the pursuit of goals and objectives. Ø Confidentiality and sensitivity to information provided by clients - Maintain the privacy of client information by protecting any information and documentation shared and limiting its distribution
A bachelor degree or equivalent.
Five years of experience in office administration
Officemanagement experience.
Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
KNOWLEDGE, SKILLS & ABILITIES
· Has passion for excellence in customer service; excels in a fast paced, team-oriented environment.· Highly developed analytical skills, used to identify patterns and discrepancies in data and process flow.· Strong organizational and highly developed verbal and written communication skills.· Reliable transportation necessary and a valid ID is encouraged.· Bilingual English/Spanish a plus
(but not required).
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour
Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005.
Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency.
Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started.
My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.
$18-21 hourly Auto-Apply 60d+ ago
Office Manager for Student Engagement and Leadership
Amherst College 4.3
Office manager job in Amherst, NY
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the OfficeManager for Student Equity and Leadership position. The OfficeManager for Student Equity and Leadership is a full-time, year-round position. The expected salary range for this job opportunity is: $26 to $28 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
Reporting to the Associate Dean of Students for Equity and Engagement, the officemanager provides direct administrative and technical support to the Director of Student Engagement and Leadership and the Associate Dean of Students for Equity and Engagement. The officemanager is critical to the overall goals of Equity and Engagement in supporting students' intellectual, social, cultural, and recreational activities - overseeing the effective accounting and outlay of funds through departmental operating accounts totaling over $350,000. The officemanager is responsible for supporting the planning, scheduling, coordinating, and executing the day-to-day and long-term workload, activities, and responsibilities of Student Engagement and Leadership. The officemanager will interact professionally with all levels of staffing, including faculty, administrators, and the student population. This position will act as a liaison between students and other campus departments. This person will be self-directed and have the ability to organize and prioritize to meet deadlines, time constraints, and faculty and student concerns in a dynamic and diverse professional environment. Individual performance is evaluated annually by the Associate Dean of Students for Equity and Engagement.
The officemanager for Equity and Engagement is required to work in person, occasionally late nights, and weekends as needed.
Summary of Responsibilities:
OfficeManagement
Provide front-line customer service for Student Engagement and Leadership.
Answer and direct phone calls to Associate Dean of Students for Equity and Engagement, Director of Student Engagement and Leadership, Associate Director of Student Engagement and Leadership, Associate Director of New Student and Family Programs, and Student Leadership Development Coordinator.
Coordinates all travel and lodging arrangements for professional staff and, processes all reimbursements and invoices for travel/expense charges
Maintain the schedule for the Associate Dean of Students for Equity and Engagement and the Director of Student Engagement and Leadership.
Maintain websites for the Keefe Campus Center and Inter-term
Stay up to date with software and hardware systems that can facilitate our programs, including Microsoft Office Suite, Google productivity tools, CSGold, EMS Reservation system, Datatel, CMS, and Campus Labs Engage, QuickBooks
Support student office assistants' hiring, onboarding, and task management
Process student payroll paperwork on a bi-weekly basis
Manage inventory of general office supplies for the department
Handle all key card access requests for the James & Stearns practice rooms on a daily basis
Distribute and track key distribution for all student organization office spaces
Assist in coordinating the annual Inter-term program to ensure that students are signed up for field trips, classes, and programs
Business Management
Maintain Student Engagement and Leadership budgets and supporting paperwork
Act as liaison between the Associate Dean of Students for Equity and Engagement, Director, Associate Directors and Coordinator and other professional staff to the Controller's Office
Reconcile reported expenditures and maintain professional accounting of executed charges through various forms (Purchasing Card, Purchase Orders, Invoicing, etc.)
Work directly with vendors for payments on outstanding invoices
Process student reimbursements through both the Student Engagement and Leadership and the Campus Activities Board co-sponsorship funding request
Facilities Management
Assist the Associate Director with maintaining the reservation system for Student Engagement and Leadership spaces
Coordinate door access to several on-campus Student Engagement and Leadership locations
Manage the building's vendor program
Assist in the management of the Keefe Campus Center
Check out keys to student office spaces
Assist in coordinating the management and daily requests of Keefe Campus Center in collaboration with Facilities and Custodial Services
Provide operational and programmatic support for student-led events and programs
Qualifications:
Associate's Degree
An equivalent combination of education/experience in lieu of the minimum education and related experience
Three years of related experience
Proven administrative or accounting experience
Knowledge of officemanagement systems and procedures
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills
Demonstrated effectiveness in using administrative, organizational, and interpersonal skills
Strong written, oral, and electronic communication skills
Commitment to supporting a diverse student community
Ability to work both independently and collaboratively with the campus community
A broad understanding of working in a student-focused environment
Successful completion of a pre-employment physical and lift test
Successful completion of required reference and background checks
Preferred
Experience working on a college or university campus
Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.
(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen)
Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$26-28 hourly Auto-Apply 60d+ ago
Branch Support Manager
Wells Fargo 4.6
Office manager job in Buffalo, NY
About this role: Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role, you will: * Lead or participate in support functions for multiple business groups and contribute to large scale strategic initiatives
* Lead in the execution of various supervisory approvals for the Brokerage Support team including, supervisory review and approval of operational transaction requests including but not limited to, asset movement, account maintenance, order errors, document approvals and various remediation projects to ensure timely completion, quality, and compliance
* Lead, participate and collaborate with peers, colleagues and mid-level managers in adherence, development and interpretation of policies, procedures, and compliance requirements
* Act as the primary point of escalation for operational controls, technology and service inquiries from Financial Advisors, Client Associates, Operations and other branch and Support Center employees to resolve complex issues related to work allocation, and daily operations
* Lead or participate in research and resolving moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy, policies, procedures, and compliance requirements
* Work independently to identify, strategize and make recommendations for support function by providing support and leadership
* Provide leadership in management of relationships, participate in planning and execution of programs, services, and initiatives that may include risk mitigation, efficiency, and customer experience with cross functional business partners
* Identify and provide consultation on opportunities for process improvement and risk control development
* Lead and support the onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets
* Lead projects, teams or serve as a mentor for those who are less experienced; guide talent development and assist local management in hiring talent for Client Associates within assigned markets
Required Qualifications:
* 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* US only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration
Desired Qualifications:
* 1+ years of leadership experience
* Successfully completed FINRA Series 9/10 to qualify for immediate registration (or FINRA recognized equivalents)
* Familiarity with Support Center model
* Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective
* Strong client service skills
* Strong attention to detail and accuracy skills
* Effective organizational, multi-tasking, and prioritizing skills
* Strong verbal, written, and interpersonal communication skills
Job Expectations:
* US only: Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within either a 90 or 180-day time period, depending upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required
* This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location
* Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
* This position is not eligible for Visa sponsorship.
* Ability to travel up to 20% of the time.
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
Posting Locations:
125 High St., Boston, MA 02110
130 Turner St Building 3 -8th Fl, Waltham, MA 02453
6390 Main St., Buffalo, NY 14221
400 Meridian Centre Blvd, Suite 210, Rochester, NY 14618
500 Plum Street, 5th Floor Bridgewater Place, Syracuse, NY 13204
4 Tower Place 9th Fl, Albany, NY 12203
180 Battery St Suite 300, Burlington, VT 05401
1 Portland Sq Ste 600, Portland, ME 04101
Massachusetts - Boston Pay Range: $92,000 - $145,000 Annually
Massachusetts - Waltham Pay Range: $85,000 - $133,000 Annually
New York - Buffalo Pay Range: $85,000 - $133,000 Annually
New York - Rochester Pay Range: $85,000 - $133,000 Annually
New York - Syracuse Pay Range: $85,000 - $133,000 Annually
New York - Albany Pay Range: $85,000 - $133,000 Annually
Vermont - Burlington Pay Range: $77,000 - $121,000 Annually
May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.
Other locations within the support center may be considered.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $145,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
27 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$92k-145k yearly 7d ago
Part-Time Office Administrator
Staffbuffalo
Office manager job in Buffalo, NY
Are you a dependable administrative professional who wants a meaningful part-time role where your presence truly makes a difference? StaffBuffalo is partnering with a long-standing, community-centered organization to hire a Part-Time Evening & Weekend Office Administrator, paying $20-$24/hour. This is a wonderful opportunity for someone who enjoys being the steady, reassuring voice on the phone, keeping office operations organized, and supporting essential evening and weekend workflows.
In this Office Administrator role, you'll work closely with a supportive, close-knit administrative team, helping with essential paperwork, phone support, printed materials, and general office coordination. The ideal office administrator is warm, composed, proactive, and truly enjoys being the “glue” that keeps an office running smoothly. You'll handle meaningful administrative tasks, adapt to shifting priorities, and contribute to a well-organized, professional environment.
If you're an empathetic, detail-oriented administrative professional who thrives in a caring, service-focused setting and appreciates work that matters, this could be the perfect part-time opportunity.
This is an on-site, in-person position in the Buffalo area, part-time (20-30 hours/week), and requires one weekend shift plus several weekday evening shifts.
Responsibilities
Answer incoming calls with professionalism, compassion, and clear communication
Handle day-to-day administrative tasks including data entry, documentation, printed materials, and workflow coordination.
Create programs, cards, memorial videos, and other printed or digital materials.
Assist team members and office leadership with administrative needs and follow-up tasks.
Coordinate with a small weekend admin team and occasionally work independently for short periods.
Present yourself professionally at all times (business attire required).
Qualifications
Strong computer skills; able to learn new systems quickly.
Excellent communication and phone abilities with a warm, engaging, and professional tone.
High level of empathy and emotional intelligence when interacting with callers.
Dependable, proactive, and able to think several steps ahead.
Comfortable staying composed during both slow periods and fast-paced, busy moments.
Strong attention to detail with the ability to keep paperwork and information organized.
Works well in a collaborative, supportive team environment.
Schedule
Evenings: typically between 10:30am-7pm or 11:30am-8pm (flexible rotations).
Weekends: Saturday and/or Sunday, approximately 9am-5pm.
Approximately 20-30 hours per week, depending on coverage needs.
Ability to adjust hours with team coordination when needed.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a
Recruiter
? No problem! We make the process as smooth and straightforward as possible. Communication is key - to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo
is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
$20-24 hourly 60d+ ago
Guest Experience Managers
Jobs for Humanity
Office manager job in Buffalo, NY
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Disability Solutions to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Disability Solutions
Job Description: Description & Requirements
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive, and growth-focused environment for our people.
Job Summary
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers an outstanding guest experience in line with company values and directives.
Core Responsibilities of the Job
Leadership and People Management
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
- Engage team members by helping them understand how their work supports the success of the store and of lululemon overall.
- Implement the Store Manager's People vision for the store and cascade to team members.
- Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skill sets to drive key results and performance.
- Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins.
- Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgment and rewards, managing performance documentation, and addressing performance concerns.
- Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action.
Guest Experience and Community
- Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
- Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
- Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests.
Operations, Product, and Strategy
- Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy).
- Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished.
- Open and close the store in accordance with the opening and closing procedures.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
Budget Responsibility
- Accountable for delegated aspects of controllable budget and labor hours.
People Management Leadership role directly responsible for subset of store employees as delegated by Store Manager
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity: Behaves in an honest, fair, and ethical manner
Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
Strategic Thinking: Sets strategies that are aligned to the vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
Change Management Leadership: Leads others through change processes and uncertainty
Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Job Requirements
Eligibility
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
- Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
Experience
- 1 year people management experience
- 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
Job Assets (i.e., nice to have; not required)
- Education: High school diploma, GED, or equivalent
- Education: Bachelor's degree or equivalent
- Experience: 1 year retail or sales specific management experience
- Experience: 1 year recruiting, hiring, or training employees
Work Context (e.g., environment, interactions, physical)
- Work occurs in an environment with bright lights and loud music
- Work is accomplished as part of a team and also independently
- Work may involve managing conflict or mediating problems between others or deescalating guest issues
- Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships
- Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually
- Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)
- Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
Compensation & Benefits Package
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $22.30 - $30.17/hour subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional 25%, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $27.88 - $37.71/hour.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans, Paid time off, Savings and retirement plan matching, Generous employee discount, Fitness & yoga classes, Parenthood top-up, Extensive catalog of development course offerings, People networks, mentorship programs, and leadership series (to name a few).
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
$22.3-30.2 hourly 60d+ ago
Office Administrator
Solidifi Title & Closing LLC
Office manager job in Buffalo, NY
About the Role
This position is responsible for providing comprehensive administrative and operational support to ensure the efficient and effective functioning of the office while maintaining established client service standards. The role requires regular communication with internal teams, clients, and external partners, as well as coordination of office operations, administrative activities, and support of operational workflows to facilitate seamless day-to-day business operations.
Responsibilities
This role will involve covering the Office Administrator's duties approximately 25% to 50% of the time, with the remaining time working as a Network Specialist within the alternative products team. The position will be on-site in the company's Buffalo Head-Office a minimum of 3 days a week, with additional days as needed.
Office Administration
Interact daily with staff, management, and external partners
Address office needs and issues
Schedule meetings and appointments
Assist with travel arrangements
Manageoffice supplies and kitchen/common areas
Support staff, clients, and visitors
Assist with presentations and print materials
Operations & Network Support
Monitor alternative valuation orders to meet service levels
Communicate daily with Field Agents and clients
Recruit, onboard, and support Field Agents
Maintain consistent communication across all parties
Identify issues and work with internal partners to resolve them
Assist with technology testing and updates
Support management with client relationship activities
Complete additional duties and projects assigned
Skills and Expertise
Bachelor's degree preferred; 1-2 years business or administrative experience, with industry knowledge (mortgage, real estate, appraisal, or loan processing) a plus
Strong attention to detail, clear communication skills, and solid customer service abilities
Proficiency with basic computer applications and the ability to work in a fast‑paced environment
Effective multitasking, organization, and independent work skills
Self‑motivated, flexible, and collaborative team player
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.
About Solidifi
Solidifi is a leading network management services provider for the residential lending industry. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. We are a leading independent provider of residential real estate appraisals and title, and settlement services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. Solidifi is a wholly owned subsidiary of Real Matters (TSX: REAL). Visit **************** for more information and stay connected with our latest news on LinkedIn.
Equal Opportunity Employer
Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
$35k-49k yearly est. Auto-Apply 11d ago
Comm PreVoc S -Office Manager-FT-GLOW
Arc Glow
Office manager job in Mount Morris, NY
Summary: Seeking a highly organized and detail-oriented OfficeManager to oversee the daily operations of our office. The successful candidate will be responsible for managing administrative tasks, using a variety of software packages, ensuring smooth communication within the organization, and creating a positive and efficient work environment.
Essential Functions:
Oversee day-to-day administrative tasks, including handling incoming calls, managing correspondence, and organizing office resources.
Complete billing for ACCES-VR, Business Services, OMH and Waiver Services as necessary.
Assist with necessary reports for a variety of funders.
Assist to data enter and process payroll for people supported.
Order and manageoffice supplies and equipment.
Hire and supervise administrative assistant.
Collaborate with relevant departments to streamline processes and improve overall office efficiency.
Complete meeting minutes as requested.
Assist with coordinating DDP data entry and updating as needed.
Assist with maintaining the Electronic Health Record.
Coordinate communication between different departments to ensure smooth workflow.
Facilitate effective communication by distributing relevant information to team members.
Collaborate with IT support to ensure the functionality of office technology and equipment.
Troubleshoot basic technical issues and coordinate IT-related tasks.
Operate and maintain copiers and fax machines.
Maintain confidentiality and HIPAA standards.
Professionally serve as a resource to all Arc GLOW staff.
Maintain petty cash funds as necessary.
Conduct oneself in a manner consistent with the Agency Code of Conduct and Arc Brand
Participate in corporate compliance and quality assurance requirements as needed.
Other duties as assigned.
Non-Essential Functions:
Serve on committees as requested
Load and unload buses as requested.
Reporting Responsibilities:
Sr Director of Day & Employment Services
Supervisory Responsibilities:
Administrative Assistant (s) as assigned.
Knowledge, Skills and Abilities:
Proven experience as an OfficeManager or in a similar administrative role.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and basic knowledge of officemanagement software.
Intermediate Outlook skills as evidenced by creating and sending messages, working with address books, handling, creating and using personal folders, scheduling appointments by checking other team member's calendars, working with meeting requests and managing tasks.
Intermediate Microsoft Word skills as evidenced by the ability to produce business letters and tables and charts; as well as mail merge, creating forms and organizing electronic files.
Intermediate Excel skills as evidenced by the ability to use workbooks, create formulas, insert and delete data, create and edit charts, filter and sort lists, and format data.
Ability to maintain confidentiality and handle sensitive information.
Physical Requirements:
Standing, Sitting, Walking
Occasionally required to stoop, kneel, crouch, push, pull and lift.
Frequently required to reach.
Occasionally required to lift, carry, push or pull up to 20 pounds; and 10 pounds frequently.
Visual acuity is necessary to determine the accuracy, neatness and thoroughness of the work assigned; as well as view a computer terminal, extensive reading, preparing and analyzing data and figures.
Working Conditions:
This position typically operates in a professional office environment.
Some flexibility in working hours may be required.
Occasional travel to other work sites.
May be required to cover administrative functions in other buildings for periods of time.
Minimum Qualifications:
High School Diploma with 3 years of experience in an office setting.
Experience using Microsoft Office.
Previous experience in officemanagement or administration is highly desirable.
$44k-69k yearly est. 14d ago
Assistant Dental Office Manager
Aspen Dental Management 4.0
Office manager job in Dunkirk, NY
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental OfficeManager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full-time
Salary: $21 - $24/hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a Assistant Dental OfficeManager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Work collaboratively with other members of the dental team to provide exceptional patient care
Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
Review data day to day to evaluate the impact on the practice
Oversee scheduling and confirming patient appointments
Verify insurance payment, collection, balance nightly deposits and credit card processing
Additional tasks assigned by the Manager
Preferred Qualifications
High school diploma or equivalent; college degree preferred
Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
Demonstrate analytical thinking; place a premium on leveraging data
Organized and detail oriented
Additional Job Description
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$21-24 hourly Auto-Apply 13d ago
BankOnBuffalo, Commercial Office Manager Officer
Bankonbuffalo
Office manager job in Buffalo, NY
Description:
Officemanagers are role models who exemplify our organization's core values. They lead and develop their team to achieve performance goals while providing outstanding, personalized service to our customers. OfficeManagers follow our bank philosophy of positive energy, positive outcomes.
Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.
KEY RESPONSIBILITIES
Oversee all daily operations and branch activities, ensuring efficient workflow, exceptional customer service, compliance with policies, and achievement of branch goals through effective coaching, supervision, and employee development.
Develop new business relationships and expand the commercial loan and deposit portfolio through proactive outreach, networking, and strategic partnerships with local businesses, municipalities and professionals.
Manage a retail and commercial lending portfolio; analyze financial statements, assess risk, monitor loan performance, and ensure documentation and covenant compliance.
Serve as the lead relationship manager for commercial clients; build long-term partnerships and represent the bank at community and business events to strengthen brand presence.
Work closely with internal partners and product specialists to deliver comprehensive solutions that meet the financial needs of commercial clients.
ATTITUDES
Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:
Respect- Treat colleagues, clients and community members with dignity and f fairness. Maintain courteous interactions even during challenging situations.
Client Focus- Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support.
Inclusion- Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard.
BEHAVIORS
Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:
Leadership- Guide, motivate, and develop team members while driving the branch's strategic goals. Lead by example, set clear goals, empower staff and maintain the vision that aligns with the bank's mission.
Integrity-Uphold ethical standards and honesty in all actions and decisions.
Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems.
Volunteerism- Engage in community outreach and corporate social initiatives
COMPETENCIES
Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:
Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies.
Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience.
Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence.
SUPERVISORY RESPONSIBILITIES (if applicable)
Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams.
POSITION LEVEL(S) EXPECTATIONS (if applicable)
Commercial OfficeManagerOfficer- Proactively prospects and grows Business Banking relationships through outreach and call preparation by gathering all appropriate information needed. Maintains a strong pipeline of prospects through proactive business calling. Ask questions to understand the needs/goals of the business to make appropriate recommendations while looking for opportunities to bring in partners to help strengthen the business's relationship with the bank. Independently processes all Business Banking loan requests up to $250,000. Builds the bank's presence in the community.
Commercial OfficeManager, AVP- Including the above plus has the capacity to review and understand financial statements, providing an appropriate analysis of business performance. Develops and grows a portfolio of small to mid-size commercial clients. Serve as a community leader and key contact for strategic business partnerships.
Commercial OfficeManager, VP- Including the above and focuses on long-term strategy, financial performance, and risk management. Acts as a mentor and resource to Officer and AVP managers within the division.
SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES
Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.
Requirements:
QUALIFICATIONS, EDUCATION, & EXPERIENCE
To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with 2 years related experience and secondary education preferred. Successful completion of required background checks is required.
LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.
BENEFITS
Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Leave policies
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Assistance Program
Employee Health & Wellness Program
Special Loan and Deposit Rates
Gradifi Student Loan Paydown Plan
Rewards & Recognition Programs and much more!
Eligibility requirements apply.
BankOnBuffalo is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.
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How much does an office manager earn in Cheektowaga, NY?
The average office manager in Cheektowaga, NY earns between $36,000 and $84,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Cheektowaga, NY
$55,000
What are the biggest employers of Office Managers in Cheektowaga, NY?
The biggest employers of Office Managers in Cheektowaga, NY are: