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Community Based Waiver Service Coordinator (RN, LSW, LISW) -Cincinnati/Dayton/Toledo, OH (Mobile)
Caresource 4.9
Ombudsman job in Chillicothe, OH
The Community Based Waiver Service Coordinator, Duals Integrated Care is responsible for managing and coordinating services for individuals who require long-term care support and are eligible for community-based waiver programs, ensuring that members receive the necessary services and supports to live independently in their communities while also coordinating care across various healthcare and social service systems.
Essential Functions:
Engage with member in a variety of community-based settings to establish an effective, care coordination relationship, while considering the cultural and linguistic needs of each member.
Conduct comprehensive assessments to determine the needs of members eligible for community-based waiver services.
Develop individualized service plans that outline the necessary supports and services, ensuring they align with the individual's preferences and goals.
Serve as the primary point of contact for members and their families, coordinating care across multiple providers and services, including healthcare, social services, and community resources.
Facilitate access to necessary services such as home health care, personal care assistance, transportation, and other community-based supports.
Regularly monitor the implementation of service plans to ensure that services are being delivered effectively and that individual needs are being met.
Conduct follow-up assessments to evaluate the effectiveness of services and make adjustments to person-centered care plans as needed.
Advocate for the rights and needs of members receiving waiver services, ensuring they have access to the full range of benefits and supports available to them.
Empower members and their families/caregivers to make informed decisions about their care and support options.
Build and maintain relationships with healthcare providers, community organizations, and other stakeholders to facilitate integrated care.
Lead and collaborate with interdisciplinary care team (ICT) to discuss individual cases, coordinate care strategies, and create holistic care plans that address medical and non-medical needs.
Provide education and resources to members and their families/caregivers about available services, benefits, and community resources.
Offer guidance on navigating the healthcare system and accessing necessary supports.
Maintain accurate and up-to-date records of member interactions, care/service plans, and progress notes.
Assist in preparation of reports and documentation required for compliance with state and federal regulatory requirements.
Respond to crises or emergencies involving members receiving waiver services, coordinating immediate interventions and support as needed.
Evaluate member satisfaction through open communication and monitoring of concerns or issues.
Regular travel to conduct member, provider and community-based visits as needed and per the regulatory requirements of the program.
Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by State law.
Regularly verify and collaborate with Job and Family Service to establish and/or maintain Medicaid eligibility.
On-call responsibilities as assigned.
Perform any other job duties as requested.
Education and Experience:
Nursing degree from an accredited nursing program or Bachelor's degree in health care field or equivalent years of relevant work experience is required.
Minimum of 1 year paid clinical experience in home and community-based services is required.
Medicaid and/or Medicare managed care experience is preferred
Competencies, Knowledge and Skills:
Intermediate proficiency level with Microsoft Office, including Outlook, Word, and Excel
Prior experience in care coordination, case management, or working with dual-eligible populations is highly beneficial.
Understanding of Medicare and Medicaid programs, as well community resources and services available to dual-eligible beneficiaries.
Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers.
Awareness of and sensitivity to the diverse backgrounds and needs of the populations served.
Ability to manage multiple cases and priorities while maintaining attention to detail.
Adhere to code of ethics that aligns with professional practice, including maintaining confidentiality.
Decision making and problem-solving skills.
Knowledge of local resources for older adults and persons with disabilities.
Licensure and Certification:
Current and unrestricted license as a Registered Nurse (RN), Licensed Social Worker (LSW), or Licensed Independent Social Worker (LISW) in the State assigned is required.
Case Management Certification is highly preferred.
Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver's license record check and verified insurance. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in the position will be terminated.
Employment in this position is conditional pending successful clearance of a criminal background check. Results of the criminal background check may necessitate an offer of employment being withdrawn or, if employee has started in position, termination of employment.
To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified.
CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process.
Working Conditions:
This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time.
Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need.
May be required to travel greater than 50% of time to perform work duties.
Required to use general office equipment, such as a telephone, photocopier, fax machine, and personal computer.
Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members.
Compensation Range:
$62,700.00 - $100,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type:
Salary
Competencies:
- Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business
This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
#LI-ST1
$36k-43k yearly est. 3d ago
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Regional Long Term Care Ombudsman
State of Kansas
Remote ombudsman job
Job Posting Agency Information: The Office of the Long-Term Care Ombudsman's mission is to enhance the quality of life and quality of services in Kansas adult care homes through advocacy, education, and empowerment. Ombudsmen promote person-directed living which respects individual values and preserves individual rights and preferences.
About the Position
* Who can apply: Anyone who lives in Counties: Atchison, Brown, Clay, Doniphan, Douglas, Jackson, Jefferson, Leavenworth, Marshall, Nemaha, Washington
* Classified/Unclassified Service: Unclassified
* Full-Time/Part-Time: Full-Time
* Work Schedule: 8AM - 5PM
* Eligible to Receive Benefits: Yes
* Veterans' Preference Eligible: Yes
* Application Deadline: Open Until Filled
* Work Location: Region 2 North East Kansas. (Counties: Atchison, Brown, Clay, Doniphan, Douglas, Jackson, Jefferson, Leavenworth, Marshall, Nemaha, Washington)
Please apply only if you live in one of these counties listed
Compensation:
* Hourly Pay Range: $18.00 - $21.35
* Note: Salary can vary depending upon education, experience, or qualifications.
Employment Benefits:
* Comprehensive medical, mental, dental, vision, and additional coverage
* Sick & Vacation leave
* Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
* Paid State Holidays (designated by the Governor annually)
* Fitness Centers in select locations
* Employee discounts with the STAR Program
* Retirement and deferred compensation programs
Visit the Employee Benefits page for more information
Position Summary & Responsibilities:
Regional Long-Term Care Ombudsman
Be part of a team who empowers people living in long term care settings, aiding them in their right to have positive choice and control over their own lives.
The Long-Term Care Ombudsman Office has responsibility to provide Ombudsman services as required by statute as well as the Older American's Act to advocate for residents' rights and serve to protect the quality of life and quality of care for Kansans who live in long-term settings.
Job Responsibilities:
* Educate residents, their family and facility staff about residents' rights, good care practices, and similar long-term services and supports resources.
* Ensure residents have regular and timely access to ombudsman services.
* Provide technical support for the development of resident and family councils.
* Advocate for changes to improve residents' quality of life and care.
* Conduct investigations and resolve complaints made by or on behalf of long-term care residents.
* Recruitment, training, and support of ombudsman volunteers.
* Assure accurate and timely documentation of activities.
* Complete LTCO training and certification; and continuing education.
* Read and interpret laws and regulations pertaining to nursing facilities and long-term care issues.
* Exhibit good oral and written communications skills.
* Exercise independent judgment and time management skills.
* Maintain confidentiality and perform job without conflict of interest.
* Provides services with respect for human dignity and the individuality of the residents, unrestricted by considerations of age, social or economic status, personal characteristics, or lifestyle choices.
* Conduct in a manner that will strengthen the statewide and national ombudsman network.
Minimum Qualifications
* The equivalent of three (3) years of full-time work experience with at least two years of aging, long-term care or related fields.
* At least one year in a consultative or supervisory capacity is desirable.
* Comparable experience may be substituted at the discretion of the SLTCO.
* Have a working knowledge of computer and cell phone operations including applications Microsoft Office and web database.
* Read and interpret laws and regulations pertaining to nursing facilities and long-term care issues.
* Exhibit good oral and written communications skills to legibly and accurately complete forms and maintain records.
* Exercise independent judgment and time management skills.
* Maintain confidentiality and perform job without conflict of interest.
* Must have access to internet that will support remote work from home requirements of the position.
* Must have a dedicated workspace that will support virtual work in a private and confidential manner.
* Must have the ability to day travel 60% or more to provide regular visits to long term care facilities.
* Must have and maintain a valid driver's license.
Preferred Qualifications
* An undergraduate degree from a four-year college or university.
Post Offer Requirement:
Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a State job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law.
If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of Revenue can be contacted at ************. Kansas Department of Revenue - Tax Clearance Frequently Asked Questions
Recruiter Contact Information:
Name: Sarah Aasen
Email: ******************
Mailing Address: 915 SW Harrison Street, Suite 260, Topeka, KS 66612
Job Application Process:
* First Sign in or register as a New User.
* Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
* Upload required documents listed below for the Careers> My Job Applications page.
* Start your draft job application, upload other required documents, and Submit when it is complete.
* Manage your draft and submitted applications on the Careers> My Job Applications page.
* Check your email and My Job Notifications for written communications from the Recruiter.
* Email - sent to the Preferred email on the My Contact Information page
* Notifications - view the Careers> My Job Notifications page
Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions"
Required Documents for this Application to be Complete:
Upload these on the Careers - My Job Applications page
* DD 214 (if you are claiming Veteran's Preference)
Upload these on the Attachments step in your Job Application
* Resume
* Letter of Interest / Cover Letter
How to Claim Veterans Preference:
Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.
Learn more about claiming Veteran's Preference
How to Claim Disability Hiring Preference
Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.
Learn more about claiming Disability Hiring Preference
PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to *************************, or can be mailed/delivered in person to:
ATTN: Disability Hiring Preference Coordinator
Office of Personnel Services
Docking State Office Building
915 SW Harrison, Ste 260
Topeka, KS 66612
Equal Employment Opportunity:
The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
$18-21.4 hourly 44d ago
FinCEN Support Coordinator I
Stewart Enterprises 4.5
Remote ombudsman job
At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Description
Job Summary
Directly engages with field operations including core escrow and title operations, clients and consumers. Manages and reviews client files, answers client inquiries and coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process..
Job Responsibilities
Engages in providing professional customer service, communication, organization and analytic skills to drive performance
Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
Performs a wide range of support functions to assist in departmental processes
Follows clearly defined procedures to complete daily tasks and responsibilities
Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
Uses basic communication skills to address internal and/or external clients and/or team members
Individual contributor working under direct supervision with little autonomy
Performs all other duties as assigned by management
Education
High school diploma required; Bachelor's preferred
Experience
Escrow experience preferred
Candidate located in MST or PST is preferred.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Pay Range & Benefits
$37,044.42 - $61,740.71 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts
$37k-61.7k yearly Auto-Apply 6d ago
Assisted Living Coordinator (LPN)
Trilogy Health Services 4.6
Ombudsman job in Pickerington, OH
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs.
Key Responsibilities
* Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus.
* Ensures that each resident's pre-admission screen is completed prior to move-in.
* Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements.
* Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration.
* Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers.
* Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner.
* Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON.
Qualifications
* Active, unencumbered LPN license within the state
* CPR certification
* Previous assisted living and leadership experience preferred
LOCATION
US-OH-Pickerington
Violet Springs Health Campus
603 Diley Rd
Pickerington
OH
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Misty **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs.
Key Responsibilities
* Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus.
* Ensures that each resident's pre-admission screen is completed prior to move-in.
* Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements.
* Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration.
* Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers.
* Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner.
* Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON.
Qualifications
* Active, unencumbered LPN license within the state
* CPR certification
* Previous assisted living and leadership experience preferred
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
$33k-45k yearly est. Auto-Apply 25d ago
Implementation Support Coordinator
Psi Services LLC 4.5
Remote ombudsman job
Title: Implementation Support Coord. Salary: $65K About PSI We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
About the Role
The Implementation Support Coordinator at PSI supports the business through daily operational, technical, and quality assurance tasks related to the client intake process for AI Content Generation and Test Prep implementations. This role ensures that every client project enters implementation fully validated, documented, and ready for execution in collaboration with internal teams and external partners.
The Implementation Support Coordinator reports to the Vice President of Learning and Test Prep Revenue. This is a full-time permanent position, flexible from Monday to Friday during typical office hours, and can be performed remotely.
Role Responsibilities
* Manage the client intake process, including reviewing and tracking all deliverables (blueprints, source materials, sample items, branding assets, subscription details, developer credentials).
* Organize and upload files within SharePoint and other designated structures, ensuring consistent naming conventions and correct folder placement.
* Validate intake deliverables for completeness, file format, and version control, following established standards and playbooks.
* Help update and version intake documentation and presentation templates to reflect client branding, scope, and current status.
* Serve as the first internal line of quality assurance for initial app or content builds, reviewing functionality, layout, accessibility, branding alignment, and metadata accuracy.
* Log and track QA findings, ensuring all issues are documented and corrected prior to client handoff.
* Attend and contribute to weekly coordination meetings, preparing and sending call summaries and tracking assigned actions.
* Respond promptly to internal and external communications, escalating blockers or unresolved questions as needed.
* Collaborate with cross-functional teams to align intake and QA schedules with implementation milestones.
* Support lessons-learned documentation by highlighting recurring issues or areas for process improvement.
Knowledge, Skills and Experience Requirements
* High school diploma or equivalent required; Bachelor's degree preferred.
* 1+ years' experience in client management, project coordination, quality assurance, or a related field.
* Experience with project management processes and tools (e.g., Monday, Airtable, SharePoint) preferred.
* Demonstrated ability to manage technical documentation and version control.
Benefits & Culture
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
* 401k/Pension/Retirement Plan - with country specific employer %
* Enhanced PTO/Annual Leave
* Medical insurance - country specific
* Dental, Vision, Life and Short Term Disability for US
* Flexible Spending Accounts - for the US
* Medical Cashback plan covering vision, dental and income protection for UK
* Employee Assistance Programme
* Commitment and understanding of work/life balance
* Dedicated DE&I group that drive core people initiatives
* A culture of embracing wellness, including regular global initiatives
* Access to supportive and professional mechanisms to help you plan for your future
* Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
$65k yearly 3d ago
Remote Utility Support Assistant / Billing Coordination Clerk
Evolution Sports Group
Remote ombudsman job
Remote Utility Support Assistant / Billing Coordination Clerk
Evolution Sports Group is a leading sports management company that specializes in providing top-notch services to athletes, teams, and organizations. Our company is dedicated to helping our clients achieve their goals and reach their full potential. We are currently seeking a Remote Utility Support Assistant / Billing Coordination Clerk to join our team.
Job Overview:
As a Remote Utility Support Assistant / Billing Coordination Clerk, you will be responsible for providing administrative support to our utility department and assisting with billing coordination tasks. This is a full-time, remote position that offers a competitive salary and benefits package.
Key Responsibilities:
- Assist with the management of utility accounts for our clients, including setting up new accounts, updating account information, and resolving any issues that may arise
- Process utility bills and ensure accurate and timely payments
- Monitor utility usage and expenses and report any discrepancies or concerns
- Coordinate with utility providers to resolve any billing or service issues
- Assist with the preparation of billing statements and invoices for clients
- Maintain accurate and organized records of utility accounts and billing information
- Communicate effectively with clients and internal teams regarding utility-related matters
- Provide administrative support to the utility department, including but not limited to scheduling meetings, preparing reports, and handling correspondence
- Stay updated on industry trends and changes in utility regulations to ensure compliance and efficiency
Qualifications:
- High school diploma or equivalent; associate's degree in business administration or related field preferred
- 1-2 years of experience in a similar role, preferably in the sports or utility industry
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and experience with billing software
- Ability to work independently and in a team environment
- Detail-oriented and able to handle multiple tasks simultaneously
- Knowledge of utility regulations and procedures is a plus
- Must have a quiet and distraction-free home office to work from
If you are a highly organized and detail-oriented individual with a passion for sports and a strong understanding of utility processes, we encourage you to apply for this exciting opportunity. Join our team at Evolution Sports Group and help us continue to provide exceptional services to our clients.
Package Details
Compensation & Bonuses
Competitive Pay Rate: $40-$60/hr based on experience and performance
Paid Training: $40/hr for 1-week onboarding training
Training Completion Bonus: $700 instant incentive after setup and training
Work Schedule
Flexible Scheduling: Choose Full-time (30-40 hrs/week) or Part-time (20 hrs/week)
Options for morning, afternoon, or evening schedules
No weekends required unless preferred
Remote Work & Equipment
100% Remote Position - U.S.-based only
Company-Provided Home Office Setup, including:
High-performance laptop (Mac or Windows), Dual monitors, Printer/scanner, Headset + workstation accessories, Stipend for internet or electricity support
Employee Benefits Package
Paid Time Off (PTO) + Paid Sick Days
Health, Dental & Vision Insurance
Mental Health Support Access (virtual consultations)
Paid Holidays
401(k) Retirement Savings Option (where applicable)
Career Growth & Stability
Guaranteed long-term placement with stable weekly hours
Fast-track promotion opportunities every 3-6 months
Company-sponsored certifications & skills training
Internal mobility program - move into leadership, QA, HR, or project roles
Extra Perks
Monthly wellness allowance
Employee recognition rewards
Birthday stipend or digital gift card
Annual performance review with salary increase potential
$40k-58k yearly est. 41d ago
Transportation Support Coordinator (Remote) - $865-$1,195 per week
American Logistics Authority 3.2
Remote ombudsman job
The
Transportation Support Coordinator
works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Remote Work Setup
✔ 100% Work-From-Home
✔ Flexible hours
✔ Ideal for people who want to move into dispatching later
Weekly Salary Breakdown
$865/week at entry experience
$1,195/week for experienced support staff
Equivalent annual range: $45,000-$62,000/year
What You Do Driver & Dispatch Assistance
Provide drivers with updated instructions, addresses, and appointment times
Track ETAs, delays, breakdowns, and HOS considerations
Help drivers resolve road issues quickly and professionally
Load Coordination
Confirm pickup and delivery appointments
Track loads and provide real-time updates to brokers/shippers
Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)
Time Management
Estimate realistic load/unload times
Prevent overscheduling and tight back-to-back appointment windows
Documentation
Upload all paperwork into the TMS
Track detention, layover, and TONU opportunities
Keep clean, accurate load notes
Customer & Broker Communication
Send check calls and status updates
Notify brokers of changes or delays
Maintain positive, professional relationships with shippers/brokers
Skills Needed
Clear communication
Attention to detail
Ability to multitask under pressure
Strong organizational skills
Basic familiarity with load boards / TMS (training available)
Why This Role Is Perfect for Future Dispatchers
This job teaches the exact skills used by:
✔ Freight Dispatchers
✔ Load Planners
✔ Broker Agents
✔ Fleet Managers
You learn how to:
Communicate with drivers
Manage freight
Work with brokers
Solve real logistics problems
All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.
$45k-62k yearly Auto-Apply 60d+ ago
Social Security Disability Benefits Specialist
Southeast Healthcare
Ombudsman job in Columbus, OH
The person in this position provides consultation to clients, family members and vocational rehabilitation service providers in understanding and utilizing Social Security Work Incentives. This position provides valuable support and information on benefit systems to assist clients in making informed choices regarding work and vocational services.
Responsibilities:
Provide consultation to consumers, family members and other professionals regarding Social Security work incentives.
Analyze regulations and statutes and determine how they can be applied on behalf of individuals with disabilities.
Provide linkage to the Social Security Administration and Job and Family Services offices, as needed.
Document and maintain all required paperwork within required timeframes.
Qualifications
Minimum of AA/BA required; CWIC certification a plus.
Experience with SPMI and/or SUD population preferred.
Strong interpersonal and communication skills.
Ability to work effectively as part of an interdisciplinary team.
Knowledge of community resources and healthcare services.
Will need to pass Federal background check for Social Security Suitability.
Valid driver's license and insurance.
As a healthcare provider, Southeast Healthcare is a non-smoking employer. Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).
EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, genetic information, gender identity or any other characteristic protected by law.
$29k-42k yearly est. 6d ago
Baseball Data Support Coordinator (Seasonal)
MLB 4.2
Remote ombudsman job
The vision of the Baseball Data Platform team is to capture the story of baseball through its data. As a Seasonal Baseball Data Support Coordinator at MLB, you will fulfill that vision with play-by-play and Statcast tracking data by supporting our customers, tracking and improving data quality, and guiding incident response processes across technology platforms. You will partner closely with world-class software engineers, data scientists, and subject matter experts with the sports' richest and most robust data at your fingertips.
This is a seasonal (February/March to October/November) individual contributor role, reporting to Analyst, Baseball Data. The position requires part-time hours (up to approximately 20 hours per week) compensated hourly, with an emphasis on nights and weekends, and is expected to be fully remote.
Responsibilities
* Night and/or weekend shift rotations to support MLB Club questions/needs and internal baseball technology incident response
* Investigate potential data quality issues both proactively and responsively
* Respond directly to inquiries from MLB clubs, broadcasters, and MLB leadership
* Proactively monitor Major League games, Minor League games, dashboards, and internal channels for reported data and technology issues
* Query the database to solve problems and answer questions as needed
* Collaborate with the Statcast engineering, product, data science, and content teams to ensure accuracy on the next generation of storytelling metrics
Qualifications & Skills
* Experience communicating professionally in a customer support role with technical and non-technical users
* 1+ years of experience with data and/or technology related to baseball
* Critical thinking skills and the ability to apply learnings to unique situations
* Flexibility to work scheduled night, weekend, and holiday support shifts, especially during baseball season
* Experience with SQL or similar database querying experience preferred
* Some knowledge of cutting-edge tracking technology, including optical and radar systems is preferred
* A love of baseball!
Pay Rate: $25.00 per hour
The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.
$25 hourly Auto-Apply 33d ago
Soho Support Coordinator - Bedrooms - Remote/Miami Based
Soho House & Co
Remote ombudsman job
Job Description
The role…
We are looking for an experienced full time Coordinator to join our Soho Support Team. This position would suit someone with experience in room reservations, who is adaptable and thrives in a fast-paced working environment.
Main Duties
To effectively handle all incoming calls and email enquiries for room reservations for Soho House properties in the Americas, converting enquiries to bookings and in line with mystery shop guidelines.
Accurate data entry, ensuring that all guest records are correctly inputted at all times, without exception.
To be commercially aware and able to offer recommendations on services. Keeping up to date with all promotions and special offers across the business.
To ensure that Soho House reputation is second to none within the industry in terms of customer experience by continually exceeding guest expectation and providing service excellence.
To undergo any training needed to achieve the above responsibilities
To work to agreed KPIs and adhere to company policies and procedures, whilst delivery service excellence in line with the Soho House ethos.
Required Skills/Qualifications
Previous experience in a Reservations Agent role or similar - telephone based customer service experience essential.
Previous experience with Opera essential
Excellent attention to detail and administration skills
Previous experience of working with high profile/VIP guests
Experience of working in a 5 star/luxury hotel
Problem solving skills and previous experience of managing complaints efficiently
Excellent reading, writing, and oral proficiency in the English language
Excellent time management skills with the ability to prioritize tasks and meet deadlines
Sufficient knowledge of Microsoft Office
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to make periodical fast paced movements are required to go from one part of the property to others.
Must be able to move, pull, push, carry or lift at least 30 pounds.
Must be able to occasionally kneel, bend, crouch and climb is required.
Must be able to perform physical activities such as lifting, cleaning, and stooping.
Must be able to stand, walk, lift, and bend for long periods of time.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
$35k-50k yearly est. 18d ago
Client Support Coordinator I (Tue-Sat EST)
Find The Children 3.7
Remote ombudsman job
About the Company:
Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.
About the Role:
The Client Support Coordinator is a crucial member of our Operations Support Team, advocating for clients to ensure they receive the support they need. This role interacts with clients daily managing correspondence, answering questions, and educating others about our services. This position also assists with preparing new clients for care, ensuring they are informed and set up for success. In essence, this person is the connection point between clients and the Octave system, all while demonstrating care, compassion, and competence.
Responsibilities Include:
Manage and respond to client communications across various platforms, such as over the phone, via email and chat in a timely, warm and efficient manner utilizing approved templates and/or workflows. Escalating any potential issues as needed.
Be a go-to resource for client education about Octave services.
Assist with onboarding new clients for Octave services, including the completion of paperwork and collection of billing information.
Collaborate with colleagues to explore innovative ways to streamline processes and meet service standard goals.
Embody Octave's mission to deliver extraordinary care in every interaction with clients and colleagues.
Accurately document client interactions in systems and escalate issues as needed.
Learn and follow protocols for client intake, scheduling, and general support.
Support team projects and administrative tasks as assigned.
Preferred Qualifications:
Minimum 1 year experience in a high touch customer service role.
Minimum 2 years experience in an administrative role.
Product management skills are a plus.
Strong attention to detail in a fast-paced environment.
Excellent written and verbal communication skills.
Track record of identifying and implementing process improvements.
High comfort level multitasking between software systems.
Open to performing tasks outside of your defined role with an eagerness to learn and grow.
Ability to handle sticky or sensitive situations with discretion and care.
Octave's Company Values:
The below values drive our day-to-day operations.
We're human beings first. We operate with empathy and kindness - with our clients, with our collaborators, and with ourselves.
People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust - and always leave things better than we found them.
There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.
Physical Requirements:
Available to work Tuesday to Saturday 9am to 530pm or 6pm EST.
Prolonged periods sitting at a desk and working on a computer.
Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.
Must be able to observe and communicate information on company provided laptop.
Move up to 10 pounds on occasion.
Must be eligible to work in the United States without sponsorship now or in the future.
Compensation:
Octave is committed to pay equity. To maintain our commitment to pay equity, Octave will follow Pay Transparency regulations on all open job postings. Current Pay Transparency laws require companies to include a position's salary or hourly wage range (not including bonuses or equity-based compensation) in any internal or external job posting. This requirement extends to job postings published by a third party at an employer's request.
Octave will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Octave's legal duty to furnish information.
Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.
The salary range for Geo 1 (all states, excluding those in Geo 2 or Geo 3, and D.C.) is $25.00 - $26.49 per hour.
The salary range for Geo 2 (CO, HI, MD, RI) is $27.50 - $29.13 per hour.
The salary range for Geo 3 (AK, CA, CT, MA, NJ, NY, WA) is $28.75 - $30.48 per hour.
Additionally, this position is eligible for the following benefits: company sponsored life insurance, disability and AD&D plans. Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available. Octave offers generous Paid Time Off as well as paid parental leave benefits.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Application Instructions:
Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.
$25-26.5 hourly Auto-Apply 7d ago
Supports Coordinator
Erie County Care Management 4.0
Remote ombudsman job
Erie County Care Management, Inc. (ECCM), a progressive and growing non-profit agency with excellent benefits and competitive salaries, is seeking talented professionals for the following division:
Intellectual Disabilities Division
Strives to help individuals with an intellectual disability, autism, or developmental delay achieve a more meaningful and productive life. ECCM works closely with state and local government agencies as well as direct service providers as the 'center of the system'.
Following the 'Everyday Lives' approach, our supports coordinators will help individuals navigate their way through a system designed to meet their needs in a community setting, often in their own homes. Supports coordinators will work with individuals and families to identify desired life goals and work to find service providers to achieve these outcomes.
Supports Coordinator
Development and maintenance of an Individual Support Plan (ISP).
Identifying needed services and locating qualified providers.
Locating and coordinating funding for needed services.
Monitoring services to ensure delivery and progress toward goals.
Ensuring consumer health and safety.
Benefits:
We offer competitive wages, ongoing training for Full-Time positions. In addition, Full-Time employees receive a generous benefits package which includes:
$19.84 /hr or $38,688/year
High quality medical coverage at low cost
Generous PTO plans
Company-paid Life Insurance, Dental & Vision, Short-Term and Long-Term Disability
401(a) and 457 Retirement Savings Options
Work from home Monday - Friday 8:30 - 4:30
Eligible for Federal Student Loan Forgiveness
Paid holidays
Mileage Reimbursement
Bonus eligible
$38.7k yearly 60d+ ago
Itinerary Support Coordinator - Remote
Destination Knot
Remote ombudsman job
Itinerary Support Coordinator - RemoteLocation: Remote (United States) About Destination Knot:Destination Knot is a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support.
Position Overview:The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication.This is a support-based position focused on organization and client service rather than sales.
Key Responsibilities:Assist with itinerary-related scheduling and coordination requests Organize and maintain itinerary details, timelines, and documentation Communicate with clients to confirm details, updates, and changes Ensure itinerary components are accurately recorded and up to date Respond to client inquiries in a professional and timely manner Follow established workflows and quality standards Collaborate with internal team members to support daily operations
Qualifications & Skills:Strong organizational and time-management skills Clear written and verbal communication abilities High attention to detail and accuracy Comfortable working independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and service-oriented Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided
Why Work With Us:Remote work flexibility Structured and supportive team environment Clear expectations and established workflows Opportunity to develop coordination and client support skills
How to ApplyInterested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.
$39k-56k yearly est. Auto-Apply 6d ago
Vacation Support Coordinator
Destinytravel
Remote ombudsman job
As a Vacation Support Coordinator, you will help travelers feel prepared and excited by assisting with plans, providing information, and maintaining communication. Your role is to create smooth and enjoyable experiences.
At Destiny&Co, we value clarity, personalized support, and meaningful travel.
Key Responsibilities
• Assist with itinerary changes and confirmations.
• Share destination information and travel requirements.
• Communicate via phone, email, and messaging.
• Follow up before and after trips.
• Handle concerns with empathy and efficiency.
Benefits
• Fully remote work.
• Training and ongoing learning.
• Travel perks and discounts.
• Engaging and supportive team.
What We're Looking For
• Excellent communication skills.
• Strong attention to detail.
• Customer service experience preferred.
• Tech-confident and proactive.
• Love for travel.
$36k-51k yearly est. 13d ago
Travel Support Coordinator (Remote)
Travelingmedic
Remote ombudsman job
Job Description
We are looking for a motivated, professional, and self-driven individual to join our remote team. This role supports clients and internal systems within the travel industry, working with established travel partners and suppliers.
You will support clients by keeping communication clear, staying organised, and following through consistently. This position is well suited for someone who is comfortable working independently, managing their time effectively, and staying organised in a remote environment. Attention to detail, reliability, and professionalism are important for success in this role.
Responsibilities
Communicate with clients via phone, email, and virtual meetings
Support travel-related requests through coordination and follow-up
Organise and manage task details to support timelines and accuracy
Maintain records, track progress, and provide consistent service support
Collaborate with internal team members and external partners as needed
Qualifications
Must be 18 years of age or older
Strong communication and organizational skills
Self-motivated, dependable, and detail-oriented
Comfortable working independently in a remote setting
Previous customer support, coordination, or administrative experience is a plus
Interest in travel or travel services is beneficial
Applicants must be based in the United States, United Kingdom, Australia, select countries in Latin America, or the European Union to be considered.
What We Offer
Fully remote position
Flexible working hours
Training and ongoing development
Supportive, team-oriented environment
$36k-51k yearly est. 4d ago
Remote Booking Support Coordinator
Traveling With Tasha
Remote ombudsman job
About the Role
Our team is expanding and looking for client-focused individuals to support travel services in a remote environment. This role emphasizes communication, organization, and customer care, with flexible scheduling options available.
Responsibilities
Assist clients with travel inquiries and booking support
Communicate professionally via phone, email, and online platforms
Maintain accurate client records and follow procedures
Complete training modules and stay up to date on travel guidelines
Work independently while collaborating with a remote team
Qualifications
Strong communication and organization skills
Comfortable working independently and remotely
Reliable internet access and computer
Customer service or administrative experience is a plus
Must be 18+ and authorized to work in the United States of America
What We Offer
Flexible scheduling
Remote work from anywhere in the U.S.
Training and mentorship
Opportunity to build transferable skills
Performance-based income structure
To Apply
Submit your application for review. Qualified applicants will be contacted with next steps.
$34k-51k yearly est. 5d ago
Recovery Support Coordinator
Recover Together, Inc.
Remote ombudsman job
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care-and we're just getting started.
Groups is changing lives. Join us.
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.
Schedule:
Monday 10-8 CST
Tuesday 10-8 CST
Wednesday 9-7 CST
Thursday 9-7 CST
Pay: $41,000 - $45,000
Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Member Support & Care Coordination
* Collaborate with a multidisciplinary care team-including counselors, prescribers, and other cross-functional team members-to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.
* Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).
* Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.
* Support unengaged members to reengage in treatment services through intensive outreach interventions.
* Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.
* Provide in-person, virtual, and telephonic support based on member and regional needs.
* Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.
* Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).
* Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.
* Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.
* Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.
* Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.
Administrative & Operational Support
* Deliver outstanding customer service to members, visitors, and community partners.
* Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).
* Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.
* Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).
* Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.
Other Duties & Responsibilities :
* Engage in community outreach activities and education, as necessary.
* Perform other duties as assigned.
Knowledge, Skills, and Abilities:
* Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.
* Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.
* Ability to identify and navigate and connect members to appropriate community resources and support systems.
* Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.
* Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.
* Proficiency in G-Suite, email, electronic medical records, and other digital tools.
* Strong problem-solving skills and adaptability in a team-based environment.
* Commitment to Groups' mission and values, including member-centered care and recovery support.
* Ability to work evenings or flexible hours as needed.
Qualifications
* High school diploma required; Associate's degree in Social Services, Human Services, Psychology, or related field preferred.
* Additional minimal educational requirements vary by state, and may include:
* Bachelor's degree in related field (Virginia and Tennessee)
* Associate's degree with one year experience; or MHRT/C or Community Health Worker certification (Maine)
* Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.
* Minimum of two (2) years' experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.
* Experience using Electronic Health Records (EHR).
* Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.
* Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).
* Valid driver's license and access to a vehicle (if role includes community travel).
$41k-45k yearly Auto-Apply 37d ago
Support Coordinator (Veterinary-Focused)
One80 Intermediaries
Remote ombudsman job
The Support Coordinator for Pearl Insurance Solutions is responsible for providing administrative support to assigned sales regions and/or sales representatives by processing renewal applications, quote acceptances, binder requests, certificate of insurance requests, and other customer inquiries. Maintains proper account documentation in the Customer Relationship Management (CRM) system in an effort to ensure all submissions are properly processed, quoted, and accepted. Serves as a backup in the phone system when assigned sales representatives are unavailable.
This role has an anticipated start date of March 2026.
Your Impact:
Handle workflow of assigned sales team member(s) when they are out of the office; carbon copy (cc) the sales representative on any email sent on their behalf.
Submit all insurance applications to the Application Center for processing upon request.
Submit all quote acceptances to the Service Center for processing requests.
Contact customers regarding billing, change order requests, certificate requests, and for general service/mid-term check-in purposes.
Assist with miscellaneous requests from the PIS AVMA Retention Team, including mailings, running reports, requests, follow-ups, and processing ‘rush' binders as needed.
Support PIS AVMA Retention team by properly internally routing all quoting/binding material, certificate and ID card requests, internal/external communication with clients/prospects, Account Coordinators, Technicians, etc.
Create customer records in the CRM as needed.
Maintain accurate account information and documentation in various systems and databases (CRM).
Meet production quotas and quality standards as set forth by management.
Successful Candidates Will Have:
Associate's degree in a related field preferred.
1+ years of previous customer service experience within business insurance lines utilizing Siebel or other Customer Relationship Management (CRM) system preferred.
Strong interpersonal skills with a proven ability to interface effectively at all levels within an organization.
Property & Casualty insurance license desired.
One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification™ for the second consecutive year.
Pay Range:
$15.48 - $20.63 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: **********************
Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .
$15.5-20.6 hourly Auto-Apply 7d ago
Support Coordinator - Full-Time
CRSI 3.7
Ombudsman job in London, OH
Direct Support Professional/Caregiver - Madison County (London, OH) Champaign Residential Services
Being a DSP isn't just a job, it's a career, in a high demand Healthcare field"
$1000 Sign-on Bonus
$1500 Referral Bonus
Paid Training
Normal pay rate of $17.00/hr
32 hours total - 2pm - 10pm weekly and one weekend day 6a-2p
Additional Bonuses and Mileage Reimbursement
Tuition Reimbursement
What does a DSP do at CRSI?
Work in a comfortable home setting.
Go shopping, go bowling or fishing, go to the movies, maybe even go on vacation!
Get paid to help others celebrate holidays, birthdays, other special events.
Use your mentoring/coaching skills to teach people self-reliance
Know that you make a difference everyday helping others live their best life
Why CRSI?
We're invested in our employees and their success.
Our Core Values: Respect, Empowerment, Positivity, Ownership, Teamwork-developed with staff involvement.
We continuously strive to create the best possible work culture for our staff.
We are stable, reliable and established (since 1976) as a leader in providing services to persons with developmental disabilities.
If you enjoy helping others, join our team! Be a life changer
Compensation details: 17-17
PI4c95abfd1e83-31181-39368029
$17 hourly 7d ago
Community Coordinator
Capital University 3.4
Ombudsman job in Columbus, OH
Under the supervision of the Associate Director of Residential & Commuter Life, Community Coordinators promote student learning and success while working collaboratively with other campus departments to maximize the impact of the residential and commuter experience. Responsibilities include providing overall administration of their assigned areas, including enforcement of university regulations/policies, student staff development, educational programming, conflict resolution, and administrative/facilities management. Provides personal, academic, educational, disciplinary, crisis management, and student success coaching services to students through various programs and projects. This is a full-time, on-site position. Community Coordinators live on campus in a furnished apartment. Capital University is a small, private University in Columbus, OH, with approximately 900 residential students and 800 commuter students. The Office of Residential & Commuter Life consists of the Director, Associate Director, three Community Coordinators, Resident Assistants, and a Commuter Student Assistant.
Essential Duties and Responsibilities:
Responsible for day-to-day administration of assigned student population. Responsibilities may include processing room changes, commuter locker requests, completing work orders, auditing keys/area access, creating communications, etc.
Provide personal and academic support to the assigned student population.
Train, supervise, support, and evaluate assigned student staff.
Adjudicate student conduct incidents and implement appropriate sanctions.
Participate in an on-call rotation to provide leadership during emergency or crisis situations, working collaboratively with Public Safety and Facilities.
Manage Student Success cases for assigned student population and support students experiencing barriers to success.
Support all major departmental processes including move-in, student staff selection & training, closing, housing selection, etc.
This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
Required Qualifications:
Bachelor's degree with one year of related work experience in Student Affairs/Development or a related field.
Excellent skills in using Microsoft Office Suite, including Word, Excel, and Outlook. Familiarity with or ability to learn Maxient, E-RezLife, and Ellucian Colleague.
Ability to handle sensitive information and maintain confidentiality.
Ability to solve practical problems and deal with a variety of situations.
Excellent professional verbal and written communication skills.
Preferred Qualifications:
Master's degree in Higher Education, Student Affairs, Counseling, or a related area.
One or more years of supervisory experience.
Ability to work with multiple campus constituents.
Application Process: Interested candidates should submit 1) an updated resume, 2) detailed cover letter, 3) contact information for three professional references. Review of materials will commence immediately and will continue until the positions have been filled. Please upload all requested documents to the drop box on the application.
Capital University is currently unable to sponsor employment Visas or consider candidates who will require Visa sponsorship.
For more information on Capital University, visit our website at ****************
Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking.
Capital University is an equal opportunity employer. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.